AOC AG323QCXE LCD Monitor User Manual

AOC AG323QCXE LCD Monitor

LCD Monitor User Manual
AG323QCXE LED backlight

Safety

• National Conventions
• The following subsections describe notational conventions used in this document.
• Notes, Cautions, and Warnings
• Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
• NOTE: A NOTE indicates important information that helps you make better use of your computer system.
• CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
• WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
• The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit  only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
• Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.
• The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

• Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
• Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
• Do not place the front of the product on the floor.
• If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
• Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the

monitor is installed on the wall or on the stand: Cleaning

• Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
• When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
• Please disconnect the power cord before cleaning the product.

Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.

• Make sure that the ventilating openings are not blocked by a table or curtain.
• Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.

Setup

Contents in Box

Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch  office for confirmation.

Setup Stand & Base

Please setup or remove the base following the steps as below.
Setup :

Adjusting the monitor

• For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference.
• Hold the stand so you will not topple the monitor when you change the monitor’s angle.

You are able to adjust the monitor as below:

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

1. USB upstream
2. USB3.2 Gen1 downstream + fast charging x1 USB3.2 Gen1 downstreamx1
3. USB3.2 Gen1 downstream x2
4. Microphone in
5. Earphone (Combined with Microphone)
6. Power
7. HDMI-1
8. HDMI-2
9. DP-1
10. DP-2
11. Microphone out (Connect to PC)
12. Quick Switch port

Connect to PC

1. Connect the power cord to the back of the display firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the display signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your display into a nearby outlet.
5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting. To protect equipment, always turn off the PC and LCD monitor before connecting.

Adaptive-Sync function

1.  Adaptive-Sync function is working with DP/HDMI
2. Compatible Graphics Card : Recommend list is as the below, also could be checked by visiting www.AMD.com

• Graphics Cards
• RadeonTM RX Vega series
• RadeonTM RX 500 series
• RadeonTM RX 400 series
• RadeonTM R9/R7 300 series (excluding R9 370/X)
• RadeonTM Pro Duo (2016 edition)
• RadeonTM R9 Nano
• RadeonTM R9 Fury series
• RadeonTM R9/R7 200 series (excluding R9 270/X, R9 280/X) Processors
• AMD RyzenTM 7 2700U
• AMD RyzenTM 5 2500U
• AMD RyzenTM 5 2400G
• AMD RyzenTM 3 2300U
• AMD RyzenTM 3 2200G
• AMD PRO A12-9800
• AMD PRO A12-9800E
• AMD PRO A10-9700
• AMD PRO A10-9700E
• AMD PRO A8-9600
• AMD PRO A6-9500
• AMD PRO A6-9500E
• AMD PRO A12-8870
• AMD PRO A12-8870E
• AMD PRO A10-8770
• AMD PRO A10-8770E
• AMD PRO A10-8750B
• AMD PRO A8-8650B
• AMD PRO A6-8570
• AMD PRO A6-8570E
• AMD PRO A4-8350B
• AMD A10-7890K
• AMD A10-7870K
•  AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K

HDR

• It is compatible with input signals in HDR10 format.
• The display may automatically activate the HDR function if the player and content are compatible. Please contact the device manufacturer and the content provider for information on the compatibility of your device and content. Please select “OFF” for the HDR function when you have no need for automatically activation function.

Note:

1. Only the HDMI interface is available and the DisplayPort interface cannot function in WIN10 version V1703.
2.  3840×2160 @50Hz /60Hz not suggestion used in PC device only for UHD player or Xbox-ones / PS4-Pro.
   • The display resolution is set to 3840*2160, and HDR is preset to ON. Under these conditions, the screen may slightly dim, indicating HDR has been activated.
   • After entering an application, the best HDR effect can be achieved when the resolution is changed to 3840*2160 (if available).

Hotkeys

• Power/Menu/Enter
  • Press the Power button to turn on the monitor.
  • When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 seconds to turn off the monitor.
• Dial Point/Down
  • When there is no OSD, press Dial Point button to show / hide Dial Point.
• Game Mode/Left
  • When there is no OSD, press ”Left” key to open game mode function, then press ”Left” or “Right” key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different  game types.
• Light FX/Right
  • When there is no OSD, press “Right” key to active Light FX function.
• Source/Up
  • When the OSD is closed, press Source/Auto/Up button will be Source hot key function.

OSD Key Guide (Menu)

Move : Use Left / Right / Up / Down Key to move OSD selection

• Enter : Use Enter key to apply the OSD setting and back to previous OSD level
• Select : Use Down key to adjust OSD setting

OSD Setting

Basic and simple instruction on the control keys.

1. Press the MENU-button to activate the OSD window.
2. Follow Key Guide to move or select (adjust) OSD settings
3. OSD Lock/Unlock Function : To lock or unlock the OSD, press and hold the Down–button for 10s while OSD function  is not active.

Notes:

1.  If the product has only one signal input, the item of “Input Select” is disable to adjust.
2.  ECO modes (except Standard mode), DCR and DCB mode , for these three states that only one state can exist.

Game Setting

Notes:

• When “HDR Mode” under “Image Setup” is set to “non-off”, the items “Game Mode”, “Shadow Control”, “Game Color” cannot be adjusted.
• When “HDR” under “Image Setup” is set to “non-off”, the items “Game Mode”, “Shadow Control”, “Game Color”, “MBR” cannot be adjusted. “Boost” under “Overdrive” is not available.

Luminance

Note :

• When “HDR Mode” under “Image Setup” is set to “non-off”, the items “Contrast”, “Eco mode”, “Gamma” cannot be adjusted.
• When “HDR” under “Image Setup” is set to “non-off”, all items under “Luminance” cannot be adjusted.

Image Setup

Image Setup

Note:
When “HDR/HDR Mode” under “Image Setup” is set to “non-off”, all items under “Color Setup” cannot be adjusted.

Audio

Light FX

Extra

OSD Setup

LED Indicator

Troubleshoot

and the Power Cord is properly connected to a grounded power outlet and to the monitor.
No images on the screen|

• Is the power cord connected properly?
• Check the power cord connection and power supply. Is the cable connected correctly?
• (Connected using the D-SUB cable) Check the D-SUB cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.
• *D-SUB/HDMI/DP input is not available on every model.
• If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.
• If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.
• (Refer to the Setting the Optimal Resolution)
• If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
• Can you see “Input Not Supported” on the screen?
• You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.
• Adjust the maximum resolution and frequency that the monitor can handle properly.
• Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem|

• Adjust the Contrast and Brightness Controls. Press to auto adjust.
• Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture|

• Move electrical devices that may cause electrical interference as far away from the monitor as possible.
• Use the maximum refresh rate your monitor is capable of at the resolution you are using.

Monitor Is Stuck In Active Off- Mode”|

• The Computer Power Switch should be in the ON position.
• The Computer Video Card should be snugly fitted in its slot.
• Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent.
• Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or
• OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white)| Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen| Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust.
Regulation & Service| Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.

Specification

General Specification

Microphone out
Power Source| 100-240V~, 1.5A, 50/60Hz
Power Consumption| Typical(default brightness and contrast)| 55W
Max. (brightness = 100, contrast =100)| ≤120W
Power saving| ≤0.5W

Environmental

| Temperature| Operating| 0°~ 40°
Non-Operating| -25°~ 55°
Humidity| Operating| 10% ~ 85% (non-condensing)
Non-Operating| 5% ~ 93% (non-condensing)
Altitude| Operating| 0~ 5000 m (0~ 16404ft )
Non-Operating| 0~ 12192m (0~ 40000ft )

Preset Display Modes

STANDARD| RESOLUTION| HORIZONTAL FREQUENCY(kHz)| VERTICAL FREQUENCY(Hz)
---|---|---|---
VGA| 640×480@60Hz| 31.469| 59.94
VGA| 640×480@67Hz| 35| 66.667
VGA| 640×480@72Hz| 37.861| 72.809
VGA| 640×480@75Hz| 37.5| 75
VGA| 640×480@100Hz| 51.08| 99.769
VGA| 640×480@120Hz| 61.91| 119.518
DOS MODE| 720×400@70Hz| 31.469| 70.087
DOS MODE| 720×480@60Hz| 29.855| 59.710
SD| 720×576@50Hz| 31.25| 50
SVGA| 800×600@56Hz| 35.156| 56.25
SVGA| 800×600@60Hz| 37.879| 60.317
SVGA| 800×600@72Hz| 48.077| 72.188
SVGA| 800×600@75Hz| 46.875| 75
SVGA| 800×600@100Hz| 63.684| 99.662
SVGA| 800×600@120Hz| 76.302| 119.97
SVGA| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@60Hz| 48.363| 60.004
XGA| 1024×768@70Hz| 56.476| 70.069
XGA| 1024×768@75Hz| 60.023| 75.029
XGA| 1024×768@100Hz| 81.577| 99.972
XGA| 1024×768@120Hz| 97.551| 119.989
SXGA| 1280×1024@60Hz| 63.981| 60.02
SXGA| 1280×1024@75Hz| 79.975| 75.025
FHD| 1920×1080@60Hz| 67.5| 60
FHD| 1920×1080@120Hz| 137.26| 119.982
QHD| 2560×1440@60Hz| 88.787| 59.951
QHD| 2560×1440@75Hz| 111.028| 74.968
QHD| 2560×1440@120Hz| 182.817| 119.880
QHD| 2560×1440@144Hz| 222.056| 143.912

Pin Assignments

19-Pin Color Display Signal Cable

Pin No.| Signal Name| Pin No.| Signal Name| Pin No.| Signal Name
---|---|---|---|---|---
1.| TMDS Data 2+| 9.| TMDS Data 0-| 17.| DDC/CEC Ground
2.| TMDS Data 2 Shield| 10.| TMDS Clock +| 18.| +5V Power
3.| TMDS Data 2-| 11.| TMDS Clock Shield| 19.| Hot Plug Detect
4.| TMDS Data 1+| 12.| TMDS Clock-| |
5.| TMDS Data 1Shield| 13.| CEC| |
6.| TMDS Data 1-| 14.| Reserved (N.C. on device)| |
7.| TMDS Data 0+| 15.| SCL| |
8.| TMDS Data 0 Shield| 16.| SDA| |

20-Pin Color Display Signal Cable

Plug and Play

• Plug & Play DDC2B Feature
• This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC  used, communicate additional information about its display capabilities.
• The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.
• For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

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