PHILIPS 2100 Series Sonicare Electric Toothbrush User Guide

PHILIPS 2100 Series Sonicare Electric Toothbrush

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Important safety information

Read this important information carefully before you use the appliance and save it for future reference.

READ ALL INSTRUCTIONS BEFORE USE

DANGER

• Keep the charger away from water. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
• Do not immerse the charger in water or any other liquid.
• After cleaning, make sure the charger is completely dry before you connect it to the wall socket.

WARNINGS

• This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.

• Children shall not play with the appliance.

• If the appliance is damaged in any way (brush head, toothbrush handle or charger), stop using it.

• The USB cord cannot be replaced. If the USB cord is damaged, discard the charger.

• Always replace the charger with one of the original type in order to avoid a hazard.

• This appliance contains no user-serviceable parts.
  If the appliance is damaged, contact the Consumer Care Center in your country (see ‘Warranty and support’).

• Keep the cord away from heated surfaces.

• Do not use the charger outdoors.

CAUTION

• Do not clean the brush head, handle, or charger in the dishwasher.
• If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
• Consult your dentist if excessive bleeding occurs after using this appliance or if bleeding continues to occur after 1 week of use. Also consult your dentist if you experience discomfort or pain when you use this appliance.
• This Philips appliance complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your doctor or the appliance manufacturer of the implanted appliance prior to use.
• If you have medical concerns, consult your doctor before you use this appliance.
• This appliance has only been designed for cleaning teeth, gums and tongue. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you experience any discomfort or pain.
• This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
• Do not use other brush heads than the brand that came with your Philips Sonicare 2000 Series or 2100 Series: Sonicare Gentle Clean brush heads.
• Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Battery safety instructions

• Only use this product for its intended purpose and follow the general and battery safety instructions as described in this user manual. Any misuse can cause electric shock, burns, fire and other hazards or injuries.

• Charge, use and store the product at a temperature between 0 °C and 40 °C.

• Always unplug the product when it is fully charged.

• Do not burn products and their batteries and do not expose them to direct sunlight or to high temperatures (e.g. in hot cars or near hot stoves).
  Batteries may explode if overheated.

• If the product becomes abnormally hot, gives off an abnormal smell, changes color or if charging takes much longer than usual, stop using and charging the product and contact your local Philips dealer.

• Do not place products and their batteries in microwave ovens or on induction cookers.

• This product contains a rechargeable battery that is non-replaceable. Do not open the product to replace the rechargeable battery.

• When you handle batteries, make sure that your hands, the product and the batteries are dry.

• To prevent batteries from heating up or releasing toxic or hazardous substances, do not modify, pierce or damage products and batteries and do not disassemble, short-circuit, overcharge or reverse charge batteries.

• To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.

• If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately rinse well with water and seek medical care.

Your Philips Sonicare (Fig. 1)

1. Travel cap
2. Brush head
3. Handle
4. Power on/off and mode button
5. Brushing modes
6. Battery indicator
7. Charger
   

Note: Appearance may slightly differ, depending on the model.

Note: Power adapter not included. Only use 5V IPX4 adapter. It is recommended to use a Philips adapter; see the Philips website for current information.

Getting started

Attaching the brush head

1. Align the brush head so the bristles point in the same direction as the front of the handle.
2. Press the brush head down onto the metal shaft until there is a small 1-2 mm gap. (Fig. 3)

Note: It is normal to see a slight gap between the brush head and the handle (Fig. 3). This allows the brush head to vibrate properly.

Charging your Philips Sonicare

1. Place the power toothbrush handle on the charger (Fig. 4).

2. Connect the charger to a 5V USB wall adapter.

3. Your toothbrush continues to charge until it is fully charged.

   • When the toothbrush is charging, the battery indicator pulsates green.
   • When fully charged, the battery indicator will light up solid green for 30 seconds before turning off.

Note: It can take up to 10 hours to fully charge the battery, but you can use the toothbrush before it is fully charged.

Using your Philips Sonicare toothbrush

If you are using your Sonicare toothbrush for the first time, it is normal to feel more vibration than when using a non-electric toothbrush. It is common for first time users to apply too much pressure. Only apply gentle pressure and let the toothbrush do the brushing for you. Please follow brushing instructions below for the best experience.

Brushing instructions

1. Wet the bristles and apply a small amount of toothpaste.

2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing gently to make the bristles reach the gumline or slightly beneath the gum line.
   Note: Do not turn on the toothbrush until the brush head is against your teeth.

3. Press the power on/off button to turn on the Philips Sonicare.
   Note: Keep the center of the brush in contact with the teeth at all times.

4. Gently keep the bristles placed on the teeth and in the gumline. Brush your teeth with small back and forth motion so the bristles reach between the teeth. Continue this motion throughout your brushing cycle.
   Note: The bristles should slightly flare. Do not scrub. It is not recommended to scrub as you would with a manual toothbrush.

5. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth (Fig. 6).

Note: To make sure you brush evenly throughout the mouth, divide your mouth into 4 sections using the Quad Pacer feature (see chapter ‘Features’).

6. Begin brushing in section 1 (outside upper teeth) and brush for 30 seconds before you move to section 2 (inside upper teeth). Continue brushing in section 3 (outside lower teeth) and brush for 30 seconds before you move to section 4 (inside lower teeth) (Fig. 7).

7. After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. You can also brush your tongue, with the toothbrush turned on or off, as you prefer (Fig. 8).

Note: To switch off the power toothbrush, hold down the power button for 3 seconds or more.

Your Philips Sonicare toothbrush should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.

Battery status

This Philips Sonicare toothbrush is designed to provide at least 60 brushing sessions after fully charged for 10 hours, each session lasting 2 minutes. When the battery is low, the battery indicator starts to flash.

Note: When the battery is completely empty, the toothbrush switches off. Place the handle on the charger to charge it.

Note: To keep the battery fully charged at all times,you may keep your Philips Sonicare toothbrush on the charger when not in use.

Note: Battery usage time is expected to reduce over product life time.

Features

Brushing modes
Your power toothbrush is equipped with two different modes:

Clean
Complete whole mouth cleaning (2 minutes).

Sensitive
Gentle cleaning for sensitive gums and teeth (2 minutes).

Note: When you use the toothbrush for the first time, the default mode is ‘clean’,

To toggle between the brushing modes:

• Press the power button once to turn on the toothbrush
• Press a second time within 3 seconds to change the brushing mode
• After the toothbrush has been on five seconds, if you want to change modes, you’ll need to turn the toothbrush off, then on and press the power button within 3 seconds.
• You can also hold the power button down for 3 seconds or more to turn off.

Smartimer
The Smartimer indicates that your brushing cycle is complete by automatically turning off the toothbrush at the end of the brushing cycle.
Dental professionals recommend brushing no less than 2 minutes twice a day.

Quadpacer
The Quadpacer is an interval timer that has a short pause every 30 seconds to remind you to brush the 4 sections of your mouth evenly and thoroughly (Fig. 7).

Cleaning

You should clean your Philips Sonicare toothbrush regularly to remove toothpaste and other residue. Failure to clean your Philips Sonicare toothbrush may result in an unhygienic product and damage to it may occur.

Warning: Do not clean brush heads, the handle or the charger in the dishwasher.

Warning: Do not clean with boiling hot water.

Toothbrush handle

1. Remove the brush head and rinse the metal shaft area with warm water (Fig. 9). Make sure you remove any residual toothpaste.

Caution: Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.

2. Wipe the entire surface of the handle with a damp cloth.
   Note: Do not tap the handle on the sink to remove excess water.

Brush head

1. Rinse the brush head and bristles after each use (Fig. 10).

2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week. Rinse the travel cap as often as needed.

Charger

1. Unplug the charger before you clean it.
2. Wipe the surface of the charger with a damp cloth.

Storage

If you are not going to use the product for a long time, unplug it, clean it (see chapter ‘Cleaning’) and store it in a cool and dry place away from direct sunlight.

Replacement

Brush head
Replace Philips Sonicare brush heads every 3 months to achieve optimal results. Use only Philips Sonicare Gentle Clean brush heads compatible with Philips Sonicare 2000 Series or 2100 Series handle.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.

I cannot fully attach the brush head. There is a gap between the brush head and handle.| | This is normal. A small gap is necessary to allow movement in order to deliver the vibrations needed to clean your teeth.
Problem| Possible cause| Solution
My Philips Sonicare toothbrush vibration is less powerful than before.| The brush head is too close to the body of the handle.| Remove the brush head from the handle and re-set it on the metal shaft leaving small gap. (1-2mm)
I have charged my toothbrush, but it only works for a short time.| The toothbrush handle is not placed vertically on the charger, resulting in no charge.| Place handle vertically on charger base and make sure the charger is plugged in.
The toothbrush stops working.| The battery is empty.| Charge the toothbrush handle on the charger.

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.

Warranty restrictions

The terms of the international warranty do not cover the following:

• Brush heads.
• Damage caused by use of unauthorized replacement parts.
• Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
• Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

Recycling

• Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.
• This product contains a built-in rechargeable battery which shall not be disposed of with normal household waste. Please take your product to an official collection point or a Philips service center to have a professional remove the rechargeable battery.
• Follow your country’s rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.

Removing the rechargeable battery

CONTAINS LITHIUM-ION RECHARGEABLE CELL. MUST BE RECYCLED OR DISPOSED OF PROPERLY. The built-in rechargeable battery must only be removed by a qualified professional when the appliance is discarded. Before removing the battery, make sure that the appliance is disconnected from the wall socket and that the battery is completely empty.

Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the rechargeable battery.

When you handle batteries, make sure that your hands, the product, and the batteries are dry.

To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.

Only remove the rechargeable battery when you discard the product. Before you remove the battery, make sure that the product is disconnected from the wall socket and that the battery is completely empty.

1. Remove the inner body from the handle.
2. Remove the rechargeable battery from the inner body.

Customers Support

75% recycled paper
75% recycled paper

www.philips.com/Sonicare
©2023 Koninklijke Philips N.V. (KPNV). All
rights reserved. Philips and the Philips shield are
trademarks of KPNV. Sonicare and the Sonicare
logo are trademarks of Philips Oral Healthcare,
LLC and/or KPNV.

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