Bestway LAY-Z-SPA Hollywood AirJet Round Hot Tub Owner’s Manual
- June 9, 2024
- Bestway
Table of Contents
Bestway LAY-Z-SPA Hollywood AirJet Round Hot Tub
IMPORTANT SAFETY INSTRUCTIONS
Carefully read, understand, and follow all information in this user manual before installing and using the spa. These warnings, instructions, and safety guidelines address some common risks of water recreation, but they cannot cover all risks and dangers in all cases. Always use caution, common sense, and good judgment when enjoying any water activity. Retain this information for future use. In addition, the following information can be supplied depending on the spa type. Keep these instructions in a safe place. If instructions are missing, please contact the manufacturer or search it on the website www.bestwaycorp.com.
WARNINGS
- The spa must be supplied through an isolating transformer or supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30mA.
- The spa must be supplied by an earthed power source.
- The power source on the wall of building should be more than 4m away from the pool.
- The spa must be connected to a grounded mains supply socket with a supply cord fitted with a plug and PRCD with a tripping current of 10mA.
- The SPA must only be plugged directly into an earthed socket-outlet of the fixed wiring.
- It is necessary to have the plug accessible after installation of the spa.
- Electric installations should follow national wiring rules, consult a qualified electrician with any questions.
- Do not bury cord. Locate cord to minimize abuse from lawnmowers, hedge trimmers, and other equipment
- Don’t use extension cord to connect unit to electric supply; provide a properly located outlet.
- Don’t plug or unplug the appliance if your hand is wet Install at least 2m from all metal surfaces.
- No part of the appliance is to be located above the bath during use.
- Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12V, must be inaccessible to a person in spa pool; Parts incorporating electrical components, except remote control devices, must be located or fixed so that they cannot fall into the spa pool.
- For electric safety, a PRCD is incorporated in the power cord. If the current leakage is detected more than10mA, the device will operate and cut-off the power supply. In such case, please unplug and stop using the spa at once. Don’t repair the product by yourself. Visit our website www.bestwaycorp.com to get the necessary information.
- If the supply cord is damaged, it must be replaced by the manufacture, service agent or similarly qualified persons in order to avoid a hazard.
WARNINGS – TO REDUCE THE RISK OF INJURY
- The water in a spa should never exceed 40°C (104°F).
- Water temperature between 38°C (100°F) and 40°C (104°F) is considered safe and comfortable for a healthy adult.
- Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
- Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperature to 38°C (100°F). Limit use to 10 minutes at a time.
- If you feel the water is too hot, before entering a spa, the user should measure the water temperature with an accurate thermometer. If the water temperature is above 45°C (113°F), stop use of the spa until the temperature is
- The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
- Obese people and people with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
- People using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
- Avoid putting your head under the water at all times.
- Avoid swallowing spa water.
- Consider that the comfortable temperature range during use may be lower than the maximum safe temperature.
- Never operate the spa if inlet/outlet pipes are broken or missing. Never attempt to replace the inlet/outlet pipes.
- Visit our website www.bestwaycorp.com to get the necessary information.
- Never pour water with a temperature higher than 40°C (104°F) into the spa pool directly.
- Do not use the spa alone
WARNINGS – NON-SWIMMERS SAFETY
- Continuous, active, and vigilant supervision of weak swimmers and non-swimmers especially in exercise spas, by a competent adult is required at all times (remembering that children under five years of age are at the highest risk of drowning).
- Designate a competent adult to supervise the spa each time it is being used.
- Weak swimmers or non-swimmers should wear personal protection equipment, especially when using the exercise spa.
- When the spa is not in use, or unsupervised, remove all toys from the spa and its surrounding area to avoid attracting children to the spa
WARNINGS – SAFETY DEVICES AND EQUIPMENT
- A safety cover or other safety protection device shall be used, or all doors and windows (where applicable) shall be secured to prevent unauthorized access to the spa.
- Barriers, covers, alarms, or similar safety devices are helpful aids, but they are not substitutes for continuous and competent adult supervision.
- It is recommended to keep rescue equipment (e.g. a ring buoy) by the spa (if appropriate).
- Keep a working phone and a list of emergency phone numbers near the spa.
- It is recommended to consult experts and/or local authorities to apply local or national laws/regulations relating to childproof fencing, safety barriers, lighting, and other safety requirements.
WARNINGS – SAFE USE OF THE SPA
- Encourage all users especially children to learn how to swim.
- Learn Basic Life Support (Cardiopulmonary Resuscitation -CPR) and refresh this knowledge regularly. This can make a life-saving difference in the event of an emergency.
- Instruct all spa users, including children, what to do in case of an emergency.
- Never dive into any shallow body of water. This can lead to serious injury or death.
- Do not use the spa when using alcohol or medication that may impair the bather’s ability to safely use the spa.
- When covers are used, remove them completely from the water surface before entering the spa.
- Protect spa occupants from water related illnesses by advising them to keep water treated and practicing good hygiene. Consult the water treatment guidelines in the user’s manual.
- Store chemicals out of the reach of children.
WARNINGS – SAFE WATER MAINTENANCE AND CHEMICAL USE
- Never add water to chemicals. Always add chemicals to water to avoid strong fumes or violent reactions that may result in hazardous chemical spray.
- Regarding the information pertaining to cleaning, maintenance of water, and disposal of water, please see the “MAINTENANCE” section.
- Do not use spa during chemical maintenance.
- Any manual dosing of chemicals shall not be performed while bathers are present in the spa.
- Consult your local government authority for water regulations related to convenient water supply for filling the spa.
WARNINGS – SAFE SETUP AND STORAGE
- Do not to place the spa on a slippery surface and make sure the surface is free of sharp objects before installation.
- To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
- For safety reasons, only use the accessories provided or approved by the spa manufacturer.
- Regarding the information pertaining to the installation, refer to the following paragraph of the manual.
- Whenever the spa is emptied, the filter should be cleaned (and drained/dried, where applicable).
- Please examine equipment before use. Notify Bestway at the customer service address listed on this manual for any damaged or missing parts at the time of purchase. Verify that the equipment components represent the models that you had intended to purchase.
- This product is not intended for commercial use.
WARNINGS – ONLY FOR SPA EQUIPPED WITH Wi-Fi
- Transmitter working frequency of Wi-Fi: 2412~2472MHz
- Transmitter maximum output power of Wi-Fi: 18dBm
- Transmitter working frequency of Bluetooth LE: 2402~2480MHz
- Transmitter maximum output power of Bluetooth LE: 8dBm
WARNINGS – PRCD
- Before inserting plug into a power outlet, make sure the current rate of the power outlet is suitable for the pump.
- Using an extension lead or multi plug adaptor with the spa heater can cause the plug to overheat, causing damage to the equipment and surrounding items. The spa is a class I electrical appliance and must be connected directly to a grounded socket. It is recommended to only use a socket which is resistant to humidity and capable of high-power loading. Regularly check the plug and socket for signs of damage before using the spa – do not use the spa if the plug or socket is damaged. If you are unsure about the quality of the electrical supply, please consult a qualified electrician before use.
- The PRCD plug must be tested before each use to avoid risk of electric shock.
- Do not use the pump if this test fails. For assistance, please visit the support section on our website, www.bestwaycorp.com.
DISPOSAL
Electrical products should not be disposed of with household waste. Please
recycle where facilities exist. Check with your local authority or retailer
for recycling advice
CHECKLIST
To check the parts printed on the package, verify that the equipment
components represent the model that you had intended to purchase. In case of
any damaged or missing parts at the time of purchase, visit our website
bestwaycorp.com/support.
CHOOSE THE CORRECT LOCATION
Indoor and outdoor & above ground & portable wiring & portable spa.
Only For Spas Equipped With Wi-Fi:
To choose the correct location for the spa equipped with Wi-Fi, read the Spa
Wi-Fi instruction leaflet included in the package and the following
instructions.
For All Spas:
- The surface chosen to install the pool must respect the following technical characteristics.
- Because of the combined weight of the water inside the spa and the users, it is extremely important that the surface chosen to install the spa is capable of uniformly supporting the total weight for the entire time the spa is installed.
- An adequate drainage system has to be provided to deal with overflow water for both indoor and outdoor installations.
- During filling, draining or when in use, water may flow out of the spa.
- The surface must be flat and smooth. If the surface is inclined or uneven, it can create an unbalanced loading on the structure of the spa. This situation can damage the welding point.
- The selected surface must be clear of any type of object.
- Due to the weight of the water, any object under the spa could damage or perforate the bottom of the spa.
- The selected location must not have overhead power lines or trees. Be sure the location does not contain underground utility pipes, lines or cables of any kind.
- The selected position must be far from the house entrance
Outdoor Installation
- The selected surface must be clear of aggressive plants and weed species. Those types of strong vegetation could grow through the liner and create water or air leakage. The grass or other vegetation that may cause odor or slime to develop have to be eliminated from the set-up location.
- Do not leave the spa’s surface exposed to direct sunlight for long periods of time. We recommend protecting the spa from direct sun light exposure by a cover when not in use. Follow the important instructions above to choose the correct surface and location to set up your spa. Damaged parts of the spa, due to the fact that the set-up surface and location does not match the instructions, will not be considered as manufacture defect and will avoid the warranty and any service claims. It is the responsibility of the owner to ensure the site meets the requirements at all times
SPA HEATER EQUIPOTENTIAL BONDING TERMINAL
It is recommended to arrange for a qualified electrician to connect the spa
pump to an equipotential bonding terminal using a minimum 2.5mm2 solid copper
conductor
INSTALLATION
- Keep the spa away from the rest area to minimize noise disturbance.
- Keep at least 1m clearance around the spa.
- We don’t recommend using sea water to fill the pool. Sea water can corrode the internal metal components due to the high concentration of salt.
- The filtration system of the spa is designed to be used only with the filter cartridge. Any other component added inside the filter set can cause damage to the filtration system of the spa. This will not be covered by customer service.
INFLATION INFORMATION
- When inflating, you will notice that air will be expelled from the area where the air hose connects to the pump, this is normal for technique requirements.
- Don’t cover the holes on the base of the inflation hose. This operation will over inflate the liner and damage the structure.
- Do not use an air compressor to inflate the spa.
- Do not drag the spa on rough ground as this may cause damage to the spa liner. Inflation time for reference only.
CONTROL PANEL
- LOCK/UNLOCK BUTTON : The pump has a 5-minute auto-lock, this light will turn on. To lock or unlock the pump, press the lock/unlock button for 3 seconds.
- POWER-SAVING TIMER BUTTON: Designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa, follow these steps to activate the POWER-SAVING function.
- Press the button and the LED starts to flash.
- Press the button to adjust the heating duration (From 1-999 hours).
- Press the button again to confirm the heating duration.
- After setting the heating duration, the LED starts to flash.
- Press the button to set the time (From 0-999 hours). This setting defines the waiting hours before the activation of the heating function. If the timer is set to 0 hour, the heating system will activate immediately.
- Press the button again or simply touch nothing for 10 seconds to confirm the setting. The LED will light steadily, and the countdown to heater activation will begin. The screen flashes the current temperature and time alternately.
- To modify the timer settings: Press the button and use the button to adjust.
- Cancel the setting: Press the button for 2 seconds.
- When the power saving function is activated, all other functions (massage, filtration) except the heating can be used.
- The POWER-SAVING function in not an automatic function: after one complete cycle (waiting time plus heating function), this function must set again.
- HEAT BUTTON: Press the button to activate the heating system. When the light of the button is red, the heating system is activated. When the light is green, the water reached the set temperature.
- HYDROJET SYSTEM BUTTON: Press the button to activate the Hydro Jet function. The light of the button turns red when activated. The system will shut off automatically after 1 hour. Do not dry run the HydroJet System.
- MASSAGE SYSTEM BUTTON : Press the button to activate the massage system, which has a 30-minute auto-shutoff feature. The light of the button becomes red when activated.
- 2-LEVEL MASSAGE REGULATION: Push once for the full power massage; the display will show L1. Push it again for a lower power massage; the display will show L2. Push it a third time to shut the massage function off.
- TEMPERATURE ADJUSTMENT BUTTONS : Pressing the button, the display starts to flash showing the set temperature for 3 seconds, after that it will show again to the real water temperature. when it is flashing you can adjust the temperature using the or button.
- The default temperature is 35°C (95°F). Temperature adjustment ranges from 20°C (68′ F) to 40°C (104°F).
- ON/OFF BUTTON: After activating the PRCD, press and hold the button for 2 seconds. The button turns to green and the control panel is activated. Press and hold button for 2 seconds to turn off all currently activated functions.
- CELSIUS/FAHRENHET TOGGLE: The temperature can be displayed in either Fahrenheit or Celsius.
- WATER FILTER BUTTON: The button turns the frilter pump on and off. Thebutton turns to red when activated.
- Wi-Fi ACTIVATION: For the Wi-Fi operation instruction, read the spa Wi-Fi instruction leaflet included in the package.
The WATER HEATER rate may change in the conditions below:
- When the outdoor temperature is below 15°C (59°F).
- If the cover is not in position. Always keep the spa cover on when the spa is not in use; it avoids dust contaminating the water and it minimizes heat loss.
- The water temperature shown on the display may not be correct, if the filtration system is not activated. To read the correct water temperature on the display, run the filtration system for at least a minute.
- The water temperature as tested by an external thermometer may vary from the temperature as displayed on the spa panel by as much as approximately 2°C (35.6°F)
WINTER USE INSTRUCTION
- If the outdoor temperature is below 10°C (50°F), to avoid any damage to spa liner, keep the package indoors where the temperature is above 15°C (59°F). This will make the spa liner more flexible and easier to set up.
- Open the package and inflate the spa liner using the spa heater in a room where the temperature is above 15°C (59°F).
- Position the spa liner outdoors in the desired position, then connect the spa heater and fill with water. The water temperature used to fill the spa must be above 6°C (42.8°F), otherwise when you begin to operate with the spa heater, the E03 alarm will appear.
- You can keep the spa on during winter when the temperature is lower than 6°C (42.8°F). The Freeze Shield™ system automatically keeps the water temperature between 6°C (42.8°F) and 10°C (50°F), and it will prevent the water from freezing.
- If the water temperature is below 6°C (42.8°F), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 6°C (42.8°F) and 10°C (50°F) to prevent damage, such as water freezing in the pipes or the circulation system.
- If any alarms appear on the display, the Freeze Shield™ system isn’t working. Be sure to check the status of your spa if the outdoor temperature is below 6°C (42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C (42.8°F), we strongly suggest disassembling the spa and storing it following the storage procedure.
- Any damage as a result of using the spa in these conditions is the responsibility of the customer. Do not use the spa when the ambient temperature reaches -10°C (14°F).
HEATING TIME
To reach 40°C (104°F), the heating duration required is based on the starting
water temperature and ambient temperature, the data below is purely for
reference. To display the current water temperature, run the filter system for
at least a minute
SPA HEATER SPECIFICATION
MAINTENANCE
- LINER
- It is normal that your spa liner may appear as if it is losing air. Changes in ambient temperature may change the internal air pressure in the liner.
- When detaching the pump from the liner, to avoid water coming out from the pipes, block the air pipe by screwing on the cap and installing the stoppers on the debris screens.
- COVER
- The cover shall be cleaned inside and outside periodically, using a gentle detergent for the PVC material.
FILTER CARTRIDGE
- To optimize the performance of the filtration system, check and clean your filter cartridge every day.
- We recommend changing your filter cartridge every week or replacing it if after washing, the filter cartridge remains soiled and discolored.
WATER
- Many pollutants in the water settle on surfaces below the water line. These pollutants can cause bacterial, algal or fungal growth. It is recommended that spas are cleaned as regularly as necessary. After a time, tenacious stains or biofilms may develop on the accessible surfaces below the water line or high concentrations of salts or unwanted reaction by-products may also occur. Depending on hygienic condition, cleanliness, visibility, odour, debris and stains, it is recommended to change the water completely and clean/disinfect the spa. When emptying the spa, the regulations and the instructions for draining the water shall be observed.
- Keeping your spa water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance, we recommend to use using pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical dispenser.
- Water quality will be directly related to frequency of use, number of users and overall maintenance of the spa. The water should be changed every 3 days if there is no chemical treatment being performed with the water. It is highly recommended to use tap water for spa filling to minimize the influence of unwanted contents, such as minerals.
- We recommend you take a shower before using your Lay-Z-Spa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality.
- Don’t throw chemical products directly in the water; the chemical will deposit on the bottom of the spa and damage the material and discolor the PVC.
Chemical Tablets (Not Included):
- Remove the chemical dispenser from spa when the spa is in use.
- After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water chemical balance as the following:
- Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.
- Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapors and the incorrect labeling and storage of chemical containers.
- Please consult your local pool or chemical supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer’s instructions.
- Over usage of chemical will discolor the printing and all points of the spa material; in worse case it will damage the structure of the spa liner
DISASSEMBLY AND STORAGE
DRAINING
To drain the spa, follow the drawings inside the manual. Drawings are for
illustration purposes only. May not reflect actual product. Not to scale.
DRYING
- After draining the spa, some water remains inside the spa pump, liner chamber, massage chain and inflatable cover. Make sure that all above parts of spa are completely dry. This is essential to extend the life of the spa and to avoid creation of mildew.
- The water inside the liner chamber and the inflatable cover come from the humidity in the air used to inflate them. The quantity of water may vary depending on the percentage of humidity in your area.
- To dry the different parts of the spa, follow the drawings inside the manual. Drawings are for illustration purposes only. May not reflect actual product. Not to scale.
CLEANING
Detergent residues and dissolved solids from bathing suits and chemicals may
build up on the spa walls. Use soap and water to clean the walls and rinse
thoroughly. Do not use hard brushes or abrasive cleaners.
DEFLATING
- Your spa is equipped with a deflation function to remove all the air from inside the chamber to make it easier to pack and store.
- To deflate the spa, follow the drawings inside the manual. Drawings are for illustration purposes only. May not reflect actual product. Not to scale.
For PVC Material:
- If the spa is torn or punctured, use the provided PVC repair patch and follow the below steps:
- Clean the area to be repaired. Carefully peel patch.
- Press patch over the area to be repaired.
- Wait 30 seconds before inflation.
For DuraplusTM PVC Material:
- If the spa is torn or punctured, use the provided PVC patch and glue (not included) and follow the below steps:
- Clean and dry the area to be repaired.
- Cut the provided PVC patch to appropriate size.
- Use glue (not included) to coat the one side of the newly cut patch. Make sure the glue is evenly distributed. Wait for 30 seconds and then place the cut patch with glue over the damaged area.
- Smooth out any bubbles of air that may be trapped underneath, and press firmly for two minutes.
- Wait 30 minutes before inflation.
STORAGE
- Remove all accessories and make sure that spa liner, inflatable cover, pump and accessories are completely clean and dry before storing. If spa is not completely dry, mold may result and will damage the spa liner during the storage period.
- Fold the spa liner only if the environment temperature is above 10ºC / 50ºF. If spa is not completely dry, mold may result and will damage the pool liner.
- Store the spa in a dry place with a moderate temperature between 10ºC (50ºF) and 38ºC (100ºF).
- We strongly recommend positioning the spa liner and inflatable cover inside a carton box, to better protect the PVC material during winter months.
TROUBLESHOOTING
ONLY FOR SPA EQUIPPED WITH Wi-Fi
ERROR CODES
References
- Bestway Support
- Home Page
- Bestway Deutschland Kundenservice
- Bestway - Your Fun is Our Business
- ENREGISTREMENTBESTWAY.FR
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