Whirlpool GJD3044L Electric Downdraft Ceramic Glass Cooktop User Guide

Whirlpool GJD3044L Electric Downdraft Ceramic Glass Cooktop

ELECTRIC DOWNDRAFT CERAMIC GLASS COOKTOP
Use & Care Guide

• For questions about features, operation/performance parts, accessories or service, call: 1-800-253-1301.
• In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777
  • or visit our website at… www.whirlpool.com or www.whirlpool.com/canada

COOKTOP SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

• This is the safety alert symbol.
• This symbol alerts you to potential hazards that can kill or hurt you and others.
• All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:
• DANGER
  • You can be killed or seriously injured if you don’t immediately follow instructions.
• WARNING
• You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

• CAUTION: Do not store items of interest to children in cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation – Be sure your cooktop is properly installed and grounded by a qualified technician.
• Never Use Your Cooktop for Warming or Heating the Room.
• Do Not Leave Children Alone – Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.
• Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.
• User Servicing – Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
• Storage on Cooktop – Flammable materials should not be stored near surface units.
• Do Not Use Water on Grease Fires – Smother fire or flame or use dry chemical or foam-type extinguisher.
• Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other  bulky cloth.
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.
• Use Proper Pan Size – This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.
• Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.
• Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.
• Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
• Do Not Cook on Broken Cooktop – If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
• Clean Cooktop With Caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

For units with ventilating hood –

• Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.
• When flaming foods under the hood, turn the fan on.

For units with coil elements –

• Make Sure Reflector Pans or Drip Bowls Are in Place – Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.
• Protective Liners – Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.
• Do Not Soak Removable Heating Elements – Heating elements should never be immersed in water.

SAVE THESE INSTRUCTIONS

PARTS AND FEATURES

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features here may not match your model.
Control Panel

1.  Downdraft Fan
2. Surface Cooking Area Locator
3. Left Rear Control Knob
4. Left Front Control Knob (Dual Zone on some models)
5. Power On Indicator Light
6. Hot Surface Indicator Light (for each surface cooking area element)
7. Right Rear Control Knob
8. Right Front Control Knob

Cooktop

1. Downdraft Vent Cover
2. Downdraft Vent Filter
3. Ceramic Glass Cooktop
4. Surface Cooking Area (Dual Zone Element on some models)
5. Model and Serial Number Plate (located on outside bottom of cooktop)
6. Downdraft Vent Location
7. Control Panel

COOKTOP USE

COOKTOP USE

• WARNING
• Fire Hazard
  • Turn off all controls when done cooking. Failure to do so can result in death or fire.

The control knobs can be set anywhere between HI and LO. Push in and turn to setting. The surface cooking area locator shows which element is turned on. Use the following chart as a guide when setting heat levels.

• REMEMBER : When cooktop is in use, the entire cook-top area may become hot.
• POWER ON Light
  Each control knob has a POWER ON light. The light will glow red when its control knob is on.

Ceramic Glass

• The surface cooking area will glow red when an element is on. It will cycle on and off, at all settings, to maintain the selected heat level.
• It is normal for the surface of white ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.
• Wiping off the cooktop before and after each use will help keep it free from stains and provide the most even heating. For more information, see “General Cleaning” section.
• Do not store jars or cans above the cooktop. Dropping a heavy or hard object on the cooktop could crack it.
• Do not leave a hot lid on the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.
• Clean up sugary spills and soils as soon as hot surface indicator light goes off. If spills or soils are not wiped up while warm, surface pitting can occur.
• Do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.
• Do not cook popcorn in prepackaged aluminum containers on the cooktop. It could leave aluminum marks that cannot be removed completely.
• Do not allow objects that could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.
• Do not use the cooktop as a cutting board.
• Use cookware about the same size as the surface cooking area. Cookware should not extend more than 1 in. (2.5 cm) outside the area.

1. Surface Cooking Area
2. Cookware/Canner
3. 1 in. (2.5 cm) Maximum Overhang

• Use flat-bottomed cookware for best heat conduction and energy efficiency. Cookware with rounded, warped, ribbed or dented bottoms could cause uneven heating and poor cooking results.
• Determine flatness by placing the straight edge of a ruler across the bottom of the cookware. While rotating the ruler, no space or light should be visible between it and the cookware.
• Cookware designed with slightly indented bottoms or small expansion channels can be used.
• Make sure the bottoms of pots and pans are clean and dry before using them. Residue and water can leave deposits when heated.
• Do not cook foods directly on the cooktop.

Hot Surface Indicator Light (under ceramic glass)
The hot surface indicator light will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is (are) turned off.

Dual Zone Element
(on some models)

The Dual Zone Element is located on the left front surface cooking area. Use single size for average-size cookware and average quantities of food. Use dual size for home canning, large-diameter cookware and large quantities of food.
To Use SINGLE Size:

1. Push in and turn knob counterclockwise from the OFF position to the SINGLE zone anywhere between HI and LO.
2. Push in and turn knob to OFF when finished.

To Use DUAL Size:

1. Push in and turn knob clockwise from the OFF position to the DUAL zone anywhere between HI and LO.
2. Push in and turn knob to OFF when finished.

Downdraft Vent System

• The downdraft vent system consists of a vent cover, filter and a vent fan. The vent system removes cooking vapors, odors and smoke from foods prepared on the cooktop.
• Do not run the vent system without the filter.
• The downdraft vent cover and filter should be cleaned often to prevent grease buildup. See “General Cleaning” section for more information.

To Use Vent System:

1. Turn vent fan knob to the desired setting. The fan can be set anywhere between MAX (high) and MIN (low).
2. Turn vent fan knob to the OFF position when finished cooking, or when the cooktop is not in use.

Home Canning

When canning for long periods, alternate the use of surface cooking areas, elements or surface burners between batches. This allows time for the most recently used areas to cool.

• Center the canner on the grate or the largest surface cooking area or element. Canners should not extend more than 1 in.(2.5 cm) outside the cooking area.
• Do not place canner on two surface cooking areas, elements or surface burners at the same time.
• On ceramic glass models, only use flat-bottomed canners.
• For more information, contact your local U.S. Government Agricultural Department Extension Office. In Canada, contact Agriculture Canada. Companies that manufacture home canning products can also offer assistance.

Cookware

• IMPORTANT: Never leave empty cookware on a hot surface cooking area, element or surface burner.
• Ideal cookware should have a flat bottom, straight sides and a well-fitting lid. The material should be of medium-to-heavy thickness.
• Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base it can leave permanent marks on the cooktop or grates.
• Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A non-stick finish has the same characteristics as its base material. For example, aluminum cookware with a non-stick finish will take on the properties of aluminum.
• Use the following chart as a guide for cookware material characteristics.

COOKTOP CARE

General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products. Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

• CERAMIC GLASS (on some models)Do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia because damage may occur.
  Always wipe with a clean, wet cloth or sponge and dry thoroughly to prevent streaking and staining.

• Cooktop Polishing Creme is recommended for regular use to help prevent scratches, pitting and abrasions, and to condition the cooktop. It may be ordered as an accessory. See

• “Assistance or Service” to order.

• A Cooktop Scraper is also recommended for stubborn soils, and can be ordered as an accessory. See “Assistance or Service” to order. The Cooktop Scraper uses razor blades. Store razor blades out of the reach of children.

• Light to moderate soil

  • Paper towels or clean damp sponge: Clean while the cooktop is still warm. You may want to wear oven mitts while doing so.

Sugary spills (jellies, candy, syrup)

• Cooktop Scraper : Clean while the cooktop is still warm. You may want to wear oven mitts while doing so.
• Cooktop Polishing Creme and clean damp paper towel: Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears.
• Heavy soil, dark streaks, specks and discoloration
  • Cooktop Polishing Creme or nonabrasive cleanser: Rub  product into soil with a damp paper towel or soft cloth. Continue rubbing until white film disappears.
• Burned-on soil
  • Cooktop Polishing Creme and Cooktop Scraper: Rub creme into soil with damp paper towel. Hold scraper as flat as possible on surface and scrape. Repeat for stubborn spots. Polish entire cooktop with creme and paper towel.
• Metal marks from aluminum and copper
  • Cooktop Polishing Creme: Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. The marks will not totally disappear but after many cleanings become less noticeable.
• Tiny scratches and abrasions
  • Cooktop Polishing Creme: Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. Scratches and abrasions do not affect cooking performance and after many cleanings become less noticeable.

COOKTOP CONTROLS

• Do not use steel wool, abrasive cleansers or oven cleaner.
• Do not soak knobs.
• When replacing knobs, make sure knobs are in the OFF position. On some models, do not remove seals under knobs.
• Soap and water or dishwasher: Pull knobs straight away from control panel to remove.

DOWNDRAFT VENT SYSTEM

Clean often to prevent grease buildup. Vent Cover and Filter

• Warm soapy water and sponge. Rinse well and dry.
• Dishwasher.
• Vent
  • Warm soapy water and sponge. Wipe with clean water and dry well.
  • Paper towel and spray glass cleaner.
  • Do not spray cleaner directly on the vent.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

• Nothing will operate
  • Has a household fuse been blown or has the circuit breaker been tripped? Replace the fuse or reset the circuit.
  • Is the appliance wired properly? See Installation Instructions.
• Cooktop will not operate
  • Is the control knob set correctly? Push in knob before turning to a setting.
• Is the control knob set correctly?
  • Push in knob before turning to a setting.
• Excessive heat around cookware on cooktop
  • Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.

Cooktop cooking results not what expected

• Is the proper cookware being used?
  • See “Cookware” section.
• Is the control knob set to the proper heat level?
  • See “Cooktop Controls” section.
• Is the appliance level?
  • Level the appliance.See the Installation Instructions.

ASSISTANCE OR SERVICE

• Before calling for assistance or service, please check
• “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
• When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
• If you need replacement parts
• If you need to order replacement parts, we recommend that you only use FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
• To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest Whirlpool designated service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center toll free: 1-800-253-1301. Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
• Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
• To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
• For further assistance
• If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
  • Whirlpool Brand Home Appliances Customer Interaction Center
  • 553 Benson Road
  • Benton Harbor, MI 49022-2692
• Please include a daytime phone number in your correspondence.
• Accessories U.S.A.
• To order accessories, call the Whirlpool Customer Interaction Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at www.whirlpool.com and click  on “Buy Accessories Online.”
• Canning Unit Kit
  • (coil element models)
  • Order Part #242905
• Cooktop Polishing Creme
  • (ceramic glass models)
  • Order Part #4392916
• Cooktop Scraper
  • (ceramic glass models)
  • Order Part #3183488Stainless Steel Cleaner & Polish
• (stainless steel models)
  • Order Part #4396095

In Canada

For product related questions, please call the Whirlpool Canada Inc. Customer Interaction Center toll free: 1-800-461-5681 Monday to Friday 8:00 a.m. – 6:00 p.m. (EST).
Saturday 8:30 a.m. – 4:30 p.m. (EST). Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Referrals to local dealers.
• For parts, accessories and service in Canada
• Call 1-800-807-6777. Whirlpool Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
• For further assistance
  • If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:
  • Customer Interaction Center Whirlpool Canada Inc.
  • 1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

WHIRLPOOL® COOKTOP, BUILT-IN OVEN AND RANGE WARRANTY

• ONE-YEAR FULL WARRANTY
  For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.

• SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CLEANTOP® COOKTOP
  On ceramic glass ranges and ceramic glass cooktops, in the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for FSP®
  replacement parts for the CLEANTOP® ceramic glass cooktop.
  Whirlpool Corporation warrants that the ceramic glass cooktop will not discolor, the cooktop pattern will not wear off, the rubber seal between the ceramic glass cooktop and porcelain edge will not crack, the ceramic glass cooktop will not crack due to thermal shock and the surface unit elements will not burn out.

Whirlpool Corporation will not pay for :

1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or correct house wiring, or to replace owner-accessible light bulbs.
2. Repairs when your appliance is used in other than normal, single-family household use.
3. Pickup and delivery. Your appliance is designed to be repaired in the home.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not approved by Whirlpool Corporation or Whirlpool Canada Inc.
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.
7. In Canada, travel or transportation expenses for customers who reside in remote areas.
8. Any labor costs during the limited warranty period.

WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

• Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state or province to province.
• Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if another warranty applies.
• If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling the Whirlpool Customer Interaction Center, 1-800-253-1301 (toll-free), from anywhere in the U.S.A. For parts and service in Canada, please call 1-800-807-
• 6777. For product related questions in Canada,
• Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
• Write down the following information about your appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label/plate, located on your appliance as shown in the “Parts and Features” section.
  • Dealer name____
  • Address ____
  • Phone number __
  • Model number __
  • Serial number __
  • Purchase date __
• 8285454
• © 2002 Whirlpool Corporation. All rights reserved.
• ® Registered Trademark/TM Trademark of Whirlpool, U.S.A., Whirlpool Canada Inc. Licensee in Canada
• 12/02 Printed in U.S.A.

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