FLEXISPOT E5S Seat Stand Adjustable Desk Electric Installation Guide
- June 17, 2024
- FLEXISPOT
Table of Contents
Item No. E5B/E5S
Installation Guide
Specifications
| Column | 275 Ibs (125 kg) |
|---|---|
| Max. Weight Capacity | 38 mm/s |
| Speed | 100 – 240 V |
| Input Voltage | 24.4″ – 49.2″ (620 – 1250mm) |
| Adjustable Height | 43.3″ – 70.9″ (1100 – 1800mm) |
| Wide Expand | 10% (Working 2 minutes then stop 18 minutes) |
| Duty Cycle | 10% (Working 2 minutes then stop 18 minutes) |
| Working Temperature | 32º-104º F |
| Certification | CE FCC CUL |
Accessory Package
Figures shown are for reference only, specific please in kind prevail. If
there is any accessory or tool missing, contact customer service please.
Step 1
Install supporting beam (3) using screws (C). Tighten with 5 x 5 hex key
(E).
Parts Included
| NO. | Accessory | Parts | Qty |
|---|---|---|---|
| 1 | Feet | 2 | |
| 2 | Leg | 2 | |
| 3 | Supporting beam | 1 | |
| 4 | Cable management plate | 2 | |
| 5 | Left supporting plate | 1 | |
| 6 | Right supporting plate | 1 | |
| 7 | Control box | 1 | |
| 8 | Handset | 1 | |
| 9 | Connecting cable | 1 |
Diagram of Components
Step 2
Install supporting plate (5) (6) using screws (C). Tighten with 5 x 5 hex key
(E).
Step 3
Attach the feet (1) to the legs (2) using screws (A). Tighten with the 4×4 hex
key (E).
Notice: the long end of supporting plate (5) (6) and feet (1) should be
in the same direction.
Step 5
Connect the cables (8 & 9) to the control box (7) as shown in the diagram
below.
Step 4
Install the tabletop to the support plates (5 & 6).
Adjust the tightness of 8 screws on the back of supporting beam (3) by using
4×4 hex key (E), make sure the supporting beam can move freely to fit the
actual size of your table. Tighten screws up after adjusting.
Step 6
Install cable management plate (4), Loosen thumb screws to put cable
management plate in and then tighten up.
Handset Instruction
| ● | ” ▲” | UP Button, used to lift the desk surface |
|---|---|---|
| ● | ” ▼” | DOWN Button, used to lower the desk surface |
| ● | “1 “ | Position 1, saves the 1st Height Position |
| ● | “2” | Position 2, saves the 2nd Height Position |
| ● | “3” | Position 3, saves the 3rd Height Position |
| ● | “M” | SAVE button, used to save the height position |
| ● | “A “ | REMINDER button, used to activate the “Long- Time Sitting Reminder” |
function
Operation Guide
Press the UP button or DOWN button to lift or lower the height of desk
surface. The LED display shows the real time value. The range of the height
value: 24.4” – 49.2”.
Saving A Height Position
a. Press the UP button or DOWN button to lift or lower the height of desk
surface. For instance, you adjust the height to 29.5”.
b. Press “M” SAVE button and the LED display shows” “, then press “1” to save
the 1st height position to 29.5”. The LED display shows “ “.
c. Repeat step a and step b to save the 2nd height position to 39.5” The LED
display shows ” “. Save the 3rd height position to 48” The LED display shows “
“.
d. Press “1”, “2”,”3″, to automatically reach the height saved before.
Long-Time Sitting Reminder
a. Press REMINDER button “A” to activate the function. The LED display shows ”
”
b. Two seconds later, press the “▲ “or ” ▼” button to adjust the reminder
time only when the display screen flashes. Then press any button to save the
time setup, or wait 5 seconds and system will save the time setup
automatically. After time setting is finished, the system will automatically
enter the countdown, during the countdown, any operation will lead to a repeat
starting of the timer. When the countdown finishes, the buzzer will be active
with a 10-second “DiDi…DiDi…DiDi…” tone.
c. Within the 10-second reminder buzz, press any button to reactivate the time
countdown that is set up in (b) step. If no operation during the 10-second
reminder buzz, there will be another reminder buzz after 5 minutes. No
operation during the second buzz will turn off the Long-Time Sitting Reminder.
d. Press and hold the “A” button for three seconds to turn off the Long-Time
Sitting Reminder. The LED display shows ” “.
Troubleshooting
a. Reset function: When LED display shows ” ” , press and hold the ” ▼” button
until the desk reaches its lowest height and rebound to stop and display shows
the lowest height, reset process finished.
b. When exception code occurred E01 or E02, please retry 18 mins later.
c. If the” ▼” button doesn’t work, please check the cable connection and then
cut off the power for at least 10 seconds. Reconnect to the power and press ”
▼” button and LED display shows ” “, then start the reset process by pressing”
▼” button.
After you try all those ways without resolving it, please contact us and we
will provide you a new set of cables.
Troubleshooting
This list is used for checking and solving common faults and errors. Please contact the manufacturer if problem you encounter is not on the list below.
| Problem | Solution |
|---|---|
| No response when pressing and holding the DOWN button | 1.Check the cable |
connection.
2. Contact the distributor or the manufacturer.
No response when pressing the UP button and DOWN button| 1.Check the cable
connection.
2.Contact the distributor or the manufacturer.
Speed of lifting is slow| 1.Check if the load weighs more than 275 lbs.
2.Contact the distributor or the manufacturer.
Motor does not work properly| 1. Contact the distributor or the manufacturer.
Can lift but cannot lower down| 1.Start the reset process.
2.Contact the distributor or the manufacturer.
Worksurface downward sliding| 1.Check if the load weighs more than 275 lbs.
2.Contact the distributor or the manufacturer.
Automatically reset a lot| 1.Check if the load weighs more than 275 lbs.
2.Contact the distributor or the manufacturer.
Overworked beyond duty cycle: Max 2 min on/18 min off| 1.Keep the power on and
stop working for 18 minutes.
2.Contact the distributor or the manufacturer.
The distance lifted or lowered is not accurate| 1.Press and hold the “M” and
“3” button for three seconds until you hear BEEP twice to restore the factory
settings.
2.Contact the distributor or the manufacturer.
Attention
- Power supply: AC100V – 240V, frequency 50/60HZ;
- Working environment: 32º- 104º F;
- Before cleaning, you have to unplug the power supply cable. Clean with a slightly damp cloth to wipe away the surface dust. Keep all electrical components away from liquids. Do not damage the connection line and keep the plug in a safe position.
- Inside the control box, there are electronic components, metal parts, plastic parts, wires and so on. They should be disposed in accordance with the local laws and regulations. They cannot be disposed as household waste.
- Before using the product, please make sure the product has been installed correctly.
- Before starting use of the product, please read the instructions to fully understand all the product’s functions and settings.
- Keep children away from electric height-adjustable desks, control units and handsets.
- Manufacturer is not responsible of any damages that result from children’s unpredictable behaviour.
- Slight noise caused by the multi wedge belt or brake system will not impact the use of this product.
- Do not use corrosive or abrasive materials to clean this product and please dispose of cleaning solutions in an environmentally friendly manner.
- Understand the risks associated with using this product. Children or those with cognitive impairment should not use this product without supervision.
- If the power supply cord is damaged or broken, it must be replaced by the manufacturer or a relevant specialist to avoid any injuries.
- Please operate in a clean and safe environment. For example, do not left around your tools. And always be careful to deal with packaging materials, in order to avoid any kinds of possible danger. Potential chocking risk exists when children play with plastic bags!
- If necessary, retain the original package for future transportation.
Recycling and Disposal
**** This product cannot be disposed of as household waste. To prevent damage to the environment, this product should be recycled. Please use the relevant recycling systems available to you or contract the distributor or manufacturer for recycling assistance.
FlexiSpot Limited Warranty
This limited warranty offered by FlexiSpot covers defects in material or
workmanship in new FlexiSpot products. This warranty extends to the original
purchaser only and is non-transferable.
Only consumers purchasing FlexiSpot products from authorized FlexiSpot
retailers or resellers may benefit from our limited warranty.
What is Covered?
The FlexiSpot limited warranty covers our products against defects in material
or workmanship as follows:
-
FlexiSpot Height Adjustable Desk Frames
All height-adjustable desks purchased on or after October 5, 2016 include a 5-year warranty for the frame, and a 3-year warranty for the motor, controller and switch, electronics and other mechanisms. -
FlexiSpot Sit-Stand Desktop Workstations
All standing desks purchased on or after October 5, 2016 include a 5-year warranty for the frame, medium-fiber desktop and mechanisms. -
FlexiSpot Desk Bikes
All desk bikes purchased on or after October 5, 2016 include a 3-year warranty for the frame, and a 1-year warranty for the electronics and other mechanisms. -
FlexiSpot Mini Steppers
All desk bikes purchased on or after October 5, 2016 include a 1-year warranty for the frame, and other mechanisms. -
Accessories
All monitor mounts purchased on or after October 5, 2016 include a 5-year warranty for the arms, 3-year warranty for gas spring system and mechanisms.
What are your Remedies?
FlexiSpot will replace at no charge to the consumer the defective parts only
or, at FlexiSpot’s option, replace any product or part of the product that is
defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If FlexiSpot is unable to provide
a replacement and repair is not practical or cannot be completed in a timely
fashion, FlexiSpot may elect to refund the purchase price in exchange for the
return of the product. In the rare event that your FlexiSpot product is
defective, we will provide you with a replacement item shipped at no cost to
you within the continental United States. The shipping method for replacement
products is FedEx Ground, but expedited shipping is available if you choose to
pay the additional expense. In addition, you will need to pay the shipping
costs if any products need to be shipped to you at an address outside the
continental United States.
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE
PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
PURCHASER. NEITHER ASSUMES NOR AUTHORIZES ANY PERSON FLEXISPOT TO CREATE FOR
IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
What is Not Covered?
Our limited warranty does not cover any problem that is caused by:
- Conditions, malfunctions or damage not resulting from defects in material or workmanship.
- Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration.
- Accessories, connected materials and products, or related products not manufactured by FlexiSpot.
- Conditions, malfunctions or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use.
Our limited warranty is void if a product is returned with removed, damaged or
tampered labels or any alterations (including removal of any component or
external cover).
How to File a Claim?
In order to receive the benefit of our limited warranty, you need to process
your claim in compliance with the terms of this limited warranty and follow
proper return procedure. To request warranty service, please contact customer
service via email at contact@FlexiSpot.com or
toll free at 855-421-2808. You will
need to provide the sales receipt or other evidence of the date and place of
purchase for your FlexiSpot product.
Implied Warranties and Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES
(INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE)
SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY, AND SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR FLEXISPOT CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, RESULTING
FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY
OTHER LEGAL THEORY, EVEN IF HAS BEEN FLEXISPOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Some jurisdictions do not allow limitations on the duration of
an implied warranty or the exclusion or limitation of special, indirect,
incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
Governing Law
This Warranty shall be governed by the laws of the State of California, USA,
without giving effect to any conflict of laws principles that may provide the
application of the law of another jurisdiction.
How State Law Applies
This Warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Website:www.flexispot.com
Tel: 1-855-421-2808
ADDRESS: 6475 Las Positas
Rd. Livermore, CA 94551
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>