hTC U11 Smartphone User Guide
- June 17, 2024
- HTC
Table of Contents
hTC U11 Smartphone
Specifications
- Model: HTC U11
- Water and Dust Resistance: IP67
Inserting nano SIM and microSD cards
Follow the steps below to insert the nano SIM and microSD cards into your
HTC U11:
Step 1
- With the phone facing up, insert the tip of the tray eject tool (or a small bent paperclip) into the tray eject hole. Push the tip all the way into the hole until the card tray ejects.
- Pull the tray out.
Step 2
With the nano SIM card’s gold contacts facing down, place the card into the SIM holder of the tray. Make sure to align the cut-off corner to the notch on the holder.
Step 3
With the microSD card’s gold contacts facing down and the narrow side
facing in, place the card into the SD holder of the tray.
Step 4
When reinserting the tray, make sure it is facing up so that the cards
don’t fall out. Hold the tray with the microSD card holder between your
fingers, and then steadily slide the tray all the way into the slot.
Restarting the phone
If your HTC U11 doesn’t respond to touch screen or button presses, you can
restart it by following these steps:
- Press and hold the POWER and VOLUME DOWN buttons simultaneously for 12 to 15 seconds.
- The phone will vibrate, and then you can release the buttons.
Need Help?
If you need assistance with your HTC U11, you can try the following options:
- Check out our friendly walkthroughs and self-help in troubleshooting basic problems with the HTC Help app. From the Home screen, tap the Help app.
- You can also visit www.htc.com/support/ to find tutorials, the user guide, and more.
- Make sure to read the Safety and Regulatory Guide included in the box.
Water and Dust Resistance (IP67)
To protect your HTC U11 from water, dust, and other contaminants, follow
these guidelines:
- Close the nano SIM and microSD slot cover tightly to prevent entry of water, dust, and other contaminants. Make sure the cover does not protrude from the side.
- Do not attempt to charge or use the USB port when your HTC U11 is wet.
- Avoid exposing the phone to soap/detergent, swimming pool water, shower gel, seawater, hot water, and sand. Keep the USB port away from these substances.
FAQ
Q: Can I use a micro or regular SIM card instead of a nano-SIM?
A: No, you should only use a standard nano SIM. Cutting a micro or regular
SIM card may cause it to get stuck in the nano-SIM slot.
Q: Can I disassemble or force open the phone to remove the battery?
A: No, disassembling or forcing open the phone can damage the phone or its
electronics and will void the warranty.
Q: What should I do if my HTC U11 doesn’t respond to touch screen or button
presses?
A: You can restart the phone by pressing and holding the POWER and VOLUME
DOWN buttons simultaneously for 12 to 15 seconds until the phone vibrates.
2017 HTC Corporation. All rights reserved. HTC and the HTC logo are trademarks of HTC Corporation. microSD is a trademark of SD-3C LLC. All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners.htc.com
Inserting nano SIM and microSD cards
IMPORTANT
-
Use a standard nano SIM only.
Don’t cut a micro or regular SIM card and insert it into the nano SIM slot. It’s thicker than the standard nano SIM card and may get stuck in the slot. -
Don’t disassemble any part of the phone.
Don’t try to open the phone or remove the battery by force. This may damage the phone or its electronics and will invalidate the warranty. -
Don’t throw the tray away.
You need it to insert your nano SIM and microSD™ cards.
- With the phone facing up, insert the tip of the tray eject tool that came in the box (or a small bent paperclip) into the tray eject hole. Push the tip all the way into the hole until the card tray ejects. Pull the tray out.
- With the nano SIM card’s gold contacts facing down, place the card into the SIM holder of the tray. Make sure to align the cut-off corner to the notch on the holder.
- With the microSD card’s gold contacts facing down and narrow side facing in, place the card into the SD holder of the tray.
- When reinserting the tray, make sure it is facing up so that the cards don’t fall out. Hold the tray with the microSD card holder between your fingers, and then steadily slide the tray all the way into the slot.
Restarting the phone
To restart your phone when it doesn’t respond to touch screen or button presses, press and hold the POWER and VOLUME DOWN buttons (for 12 to 15 seconds) until the phone vibrates, and then release the buttons.
Need help?
Check out our friendly walkthroughs and self-help in troubleshooting basic problems with the HTC Help app. From the Home screen, tap , and then find and tap Help. Or go to www.htc.com/support/ to find tutorials, the user guide, and more. Please also read the Safety and regulatory guide that’s included in the box.
Water and dust-resistant
- To prevent water, dust and other contaminants from entering the nano SIM and microSD slot, close the slot cover tightly.
- Make sure the cover does not protrude from the side.
Do not attempt to charge or otherwise use the USB port when your HTC U11 is wet. Do not expose the phone to or let the USB port come in contact with the following:
- Water containing soap, detergent, or shower gel
- Sea water, swimming pools, spas, hot water, and hot springs
- Any liquid besides tap water such as alcohol, juices, and condiments
- Sand
For more tips on maintaining water and dust resistance for your phone, see the user guide, support site, or the HTC Help app. Also make sure to read the Safety guide that comes with the phone
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>