INFRATECH W2024 SS 39 Inch Single Element Fixture 2000 Watt User Manual
- June 16, 2024
- INFRATECH
Table of Contents
ALL WEATHER W-SERIES QUARTZ TUBE
ELECTRIC INFRARED RADIANT HEATER
INSTALLATION USE & CARE MANUAL
ASSEMBLY INSTRUCTIONS – ELECTRIC HEATER
This heater must be permanently installed and hard wired by a licensed
electrician. Assembly procedure must be performed with no electrical power to
unit.
NOTE: To prevent breakage, unit is shipped without the element installed.
-
Check UL/CE label on Heater for proper voltage
-
Remove two end reflectors.
-
Open element clips at each end of the Heater and carefully install the quartz tube.
Remove one nut from end of element. Slip on wire over element screw. Replace nut.
NOTE: Hold element ceramic firmly while tightening nut to prevent damage to element.
Nut should be tightened snug, a loose connection can cause element to short or fail.
Connect other side of element in like manner. Close element clips over tube. -
Replace end reflectors.
-
If necessary, clean tube and reflector with alcohol or equivalent.
-
Snap on protective grill provided.
WIRING INSTRUCTIONS
- Remove cover plate from junction box.
- Attach conduit.
- Use only copper or aluminum wire suitable for 90°C.
- Replace cover plate.
- Observe local electrical code regulations.
OUTDOOR INSTALLATION
- Heater must be mounted with reflector angled down.
- All electrical connections must be in compliance with the National Electric Code and local codes for outdoor wiring.
- Use only wiring components UL/CE listed for outdoor use with IP X 4 minimum rating
WARNING
Unit may be a source of possible shock.
Unit may be a source of possible ignition, maintain required clearances to all
combustibles.
Never block the front panel of the Heater.
Do NOT operate within 25 feet of flammable/explosive material.
NEVER attempt to service Heater without disconnecting it’s power source.
This appliance is not intended for use by young children or infirm persons
unless they have been adequately supervised by a responsible person to ensure
that they can use the appliance safely.
Young children should be supervised to ensure that they do not play with the
appliance.
Do not use if the heating element is damaged.
The heater must be installed at least 7’ (2.1 mm) above the floor.
A means for disconnection of the appliance must be incorporated in accordance
with the local wiring codes.
INSTALLATION INSTRUCTIONS – ELECTRIC HEATER
The following information is designed to help you apply and install INFRATECH
QUARTZ TUBE ELECTRIC HEATERS in a variety of locations. INFRATECH heaters are
one of the most economical of all radiant heaters to buy, and can be some of
the least costly to operate.
They may also be the most economical to install, depending on the location of
electrical power adequate to operate the heater(s) properly.
MOUNTING INSTRUCTIONS
These models may be chain or bracket mounted to any ceiling or horizontal
surface. Installation must be such that 18” minimum clearance is maintained
around the heater infront of the plane of the face. 6” of clearance provided
by Mounting Brackets is required behind the plane of the face.
Wall/ceiling brackets are furnished with all heaters. Their use is optional.
When used, they allow heater to be fastened to wall or ceiling and then tipped
up to 60°. 
Heater can also be hung in a horizontal position using chains or custom brackets. Heater must be level, but can be rotated around its horizontal axle.
NOTE: DO NOT mount the heater on a vertical axis. Such installation will reduce the life of the element and will automatically void the product’s warranty. Heater must be installed with the quartz tube horizontally level. For maximum tube life, use a “carpenters level tool” to find the optimum level position for the heaters’ body.
Wiring box on top of heater has a gasket side access cover.
Connect the High Temperature Stainless Terminal Loops on the wire ends to the element studs located on both ends of the tube.
Use a thin 11/32” wrench to hold inside nut. Nuts must make a tight connection.
GENERAL NOTES:
- INFRATECH QUARTZ TUBE ELECTRIC HEATERS are furnished with wall/ ceiling mount swivel brackets. These brackets may be discarded when the heater is hung with chains or other special bracketing.
- See sales literature and price list for full listing of models, descriptions, amperages, and voltages. At times, especially when the mounting height must be quite low, an increased number of smaller heaters can help prevent overheating.
- Heaters up to 15 AMPS can be used with a simple INF controller. This low cost controller, which is actually an infinite switch, gently pulses the heat on and off.
- For comfort heating, the best solution is to heat from two sides rather than from just one side. However, there are times when this is not practical.
- Areas covered are approximate dimensions and will vary depending on prevailing conditions and personal comfort levels.
Single Element AREAS COVERED (feet)
Model
| Watts| Mounting Height| Average| Cold|
Protected
---|---|---|---|---|---
W1512 SS| 1500| 6’ – 8’| 5’ x 5’| 3’ x 3’| 7’ x 7’
W2024 SS| 2000| 7’ – 9’| 6’ x 6’| 4’ x 4’| 8’ x 8’
W 2524 SS| 2500| 7’ – 9’| 7’ x 7’| 5’ x 5’| 9’ x 9’
W 3024 SS| 3000| 7’ – 9’| 8’ x 8’| 6’ x 6’| 10’ x 10’
W 4024 SS| 4000| 8’ – 11’| 10’ x 10’| 8’ x 8’| 12’ x 12’
Dual Element AREAS COVERED (feet)
Model
| Watts| Mounting Height| Average| Cold|
Protected
---|---|---|---|---|---
WD 4024 SS| 4000| 8’ – 12’| 10 x 8’| 8’ x 6’| 12’ x 10’
WD 5024 SS| 5000| 8’ – 12’| 10’ x 9’| 8’ x 7’| 12’ x 11’
WD 6024 SS| 6000| 10’ – 14’| 11’ x 11’| 10’ x 10’| 12’ x 12’
NOTE: Indoor or well-protected environments will generally exceed average. Heaters can provide less than average coverage in extremely cold/windy conditions.
REPLACEMENT PARTS LIST – ELECTRIC HEATER
Part Number
| Part Description|
Qty
---|---|---
13-1210| Single Element End Reflector Set (2 pcs)| 1
13-1252| Dual Element End Reflector Set (2 pcs)| 1
13-1202| W 10 Body Reflector| 1
13-1200| W 20 Body Reflector| 1
13-1205| W 30 Body Reflector Set (2 pcs)| 1
13-1242| W 10 Safety Grill| 1
13-1240| W 20 Safety Grill| 1
13-1245| W 30 Safety Grill| 1
13-1232| Lead Wire Set 33” Fixture (2 pcs)| 1
13-1230| Lead Wire Set 39” Fixture (2 pcs)| 1
13-1235| Lead Wire Set 61” Fixture (2 pcs)| 1
22-1151| S.S. Mounting Bracket Set (2 pcs)| 1
18-2300| 39” Heater Flush Mount Plaster Frame| 1
18-2305| 61” Heater Flush Mount Plaster Frame| 1
Consult back of heater for proper Watts and Voltage| Replacement Element| 1
TROUBLESHOOTING GUIDE – ELECTRIC HEATER
PROBLEM
|
WHAT TO DO
---|---
Heater does not glow.| Check supply voltage to confirm it matches voltage of
heating element.
Low heat output| A 240 V element connected to 110 V or 208 V will warm, but
not glow orange, or generate sufficient heat for typical applications.
(Matching your Voltage is extremely important)
If element is visibly orange, but there is insufficient heat, refer to the
areas covered, with respect to conditions and mounting heights.
Replace or clean dirty or non reflective reflectors.
Heater does not work| Disconnect power and check element with Ohm meter for
continuity. If there is any continuity across the bulb, the problem is in the
wiring/controls.
Check that there is proper voltage to the heater. Check that the
control/switch is working.
Check main power circuit breaker.
Check wiring for a loose connection or burned wire.
LOCATION SUGGESTIONS
Unless heaters are installed over 12 ft. high, it is generally recommended
that all radiant heaters be mounted on an angle to assure that radiant warmth
is distributed from the sides rather than straight down on the heads and
shoulders of the people being warmed.
When outdoors, hang heater under protective roof or weather cover whenever
possible.
Even though heater is all-weather construction, it will last longer and look
better if it is protected from rain and snow.
Install fixture to heat the area from the “cold side” if possible. This helps compensate for increased body heat losses due to exposure.
RECOMMENDED
30° to 60° from horizontal face down. Best angle is approximately 45°.
Warm floors reradiate heat. Warmer air rises from floor. Some heat reflects
from floor.
Mounting a heater directly over a table or other obstruction will block the
energy, primarily heating the object. It is best to move heater to the side,
allowing complete body and floor coverage.
LIMITED PRODUCT WARRANTY
Model: ____
Serial No: __
Date of Purchase:
Purchased From:
Thank you very much for purchasing a INFRATECH Quartz Tube Electric Heater.
We have designed this heater to provide you and your family with many years of
great outdoor experiences. Please fill in the Model and Serial number as well
as date of purchase in the areas indicated above. Please save this information
for future reference. To get the full and safe enjoyment of your electric
heater please read your Owner’s Manual carefully and review the proper
operating and safety instructions with any family members that may be using
the heater.
Manufacturer Warranty:
INFRATECH warrants that this electric heater is designed and manufactured to
be free from defects in materials and workmanship for a period of one year
from original date of purchase.
Extent of Warranty:
This warranty extends to the selling dealers to the original purchaser at the
original site of installation: This warranty becomes valid at the time of
purchase and ends either by specified time frame listed above, owner transfer
or relocation. In order to activate the warranty we require that you send in
the attached warranty registration form. This registration is for our internal
use only and will only be used in the event we need to send you important
safety related product information. The information will not be sold or used
for any marketing related purposes.
Warranty Limitations and Exclusions:
This warranty does not apply to damages resulting from negligence, alteration,
misuse, abuse, accident, natural disaster, improper installation or improper
operation, unauthorized adjustments or calibrations, dings, dents, scratches,
nor damages due to harsh chemicals (i.e. cleaning products improperly
applied). Warrantor is not responsible for consequential or incidental
damages. Under no circumstances shall INFRATECH or any of its representatives
be held liable for injury to any person or damage to any property, however
arising.
Important: Please retain original proof of purchase to establish warranty
period.
Any implied warranties of merchantability and fitness applicable to the
equipment are limited in duration to the period of coverage of this express
written warranty. This warranty grants specific legal rights to the purchaser.
Other rights, which may vary from state to state, may also apply. Title to
the merchandise passes to the consignee upon acceptance by the carrier. After
acceptance by the carrier, the merchandise travels at the risk of the
purchaser. In the event of freight damage, do not refuse shipment. Advise
both the freight agent and the shipper of the damage. Note the details of that
damage on the freight bill before any freight charges are paid and file a
claim for damages with the freight agent.
PATIO COMFORTS
877-264-3794
FAX 512-261-6430
www.patiocomforts.com
One-Year Warranty
Made in U.S.A.
CUT HERE
INFRATECH Warranty Registration
| Customer Name | Model # |
|---|---|
| Address | Serial # |
| City | Date Purchased |
| Zip | Dealer’s Name |
| Phone # | Dealer’s Address |
| e-mail: |
This Warranty Registration Card must be returned within thirty days of
purchase to properly activate your warranty.
This information is for our internal use only.
References
Read User Manual Online (PDF format)
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