j5create JUH377 USB 3.0 Type A 7 Port HUB User Manual
- June 16, 2024
- j5Create
Table of Contents
User Manual
USB 3.0 Type-A 7-Port HUB
USB 3.0 Type-C 7-Port HUB
JUH377
JUH377C
JUH377 USB 3.0 Type A 7 Port HUB
Setup
-
Plug the power adapter into the receptor. Plug the other end into a wall outlet.
For best results j5create strongly recommends you use the 5V power adapter included with your device. -
Plug the USB 3.0 Micro-B type connector into the back of the JUH377/JUH377C. Plug the USB type A (JUH377) or USB Type-C (JUH377C) connector into an available USB3.0 port on your computer.
-
Your computer will automatically detect and install the driver for the JUH377/JUH377C. You may now connect your USB 2.0 and USB 3.0 enclosures to the JUH377/JUH377C.
● When you connect a high power-consumption external HDD or USB device that requires bus power of more than 400mA, we recommend that you attach the AC/DC power adapter included with your device.
● one port with the icon provides additional power for up to 2.4A fast- charging an iPad®, smart phones, tablet or similar products.
System Requirements
- Microsoft Windows 10.10 / 10 / 8.1 / 8 / 7 / Vista / XP (32-bit or 64-bit)
- Mac OS X v10.10 / 10.9 / 10.8 / 10.7 / 10.6
- Linux Kernel 3.x / 2.6.x
- Available USB port
STOP!
If you have any problems with this product please contact our technical
support team before returning it to the store.
TECHNICAL SUPPORT
Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com
Live Chat: www.j5create.com/livechat
Support Ticket: tickets.j5create.com
■ The User Manual
Contains detailed instructions and a troubleshooting section, many common
issues can be easily resolved by reading the user manual.
■ Online Support
Please visit the j5create website
(www.j5create.com) to find the latest software for
your device. If you are still experiencing issues, you can submit a trouble
ticket through our j5 web support. Your ticket will be responded to within 24
hours.
■ Telephone Support
Please call us @ +1-888-689-4088 and
one of our support technicians will be very happy to assist you.We stand
behind our products and it is our goal to provide you with world class
support.
■ Limited Warranty
j5create offers a limited 1-year warranty. User’s wear & tear damage is not
included.
The user shall call or e-mail j5create’s customer service with information
regarding the defect(s) of the product and obtain a return authorization
number. Users are responsible for one way return freight cost and we will take
care of one way freight back. In order to obtain a return authorization
number, users should have the following information handy when calling or
emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be
uninterrupted or error-free. j5create is not responsible for damage arising
from failure to follow instructions relating to the product’s use. This
warranty does not apply to:(a) consumable parts, unless damage has occurred
due to a defect in materials or workmanship; (b) cosmetic damage, including
but not limited to scratches, dents , and broken plastic on ports; (c) damage
caused by use with non-j5create products; (d) damage cause by natural
disasters (flood, fire, earthquake, lighting strike, typhoon etc.,); (e)
damage caused by human misuse (lost, accident, abuse, misuse or other external
causes); (f) damage caused by operating the product outside the permitted or
intended uses described by j5create; (g) damage caused by service (including
upgrades and expansions) performed by anyone who is not a representative of
j5create or a j5create Authorized Service Provider; (h) a product or part that
has been modified to alter functionality or capability without the written
permission of j5create; or (i) if any j5create serial number on the product
has been removed or defaced. If such a situation occurs, j5create will
calculate the cost of materials and repair for your reference. This warranty
is given by j5create in lieu of any other warranties expressed or implied.
Copyright© 2015 j5create. All rights reserved. All trade names are registered
trademarks of their respective owners. Features and specifications are subject
to change without notice. Product may not be exactly as shown in the diagrams.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>