j5create JUA310 USB 3.0 Display Adapter Installation Guide

: June 16, 2024
: j5Create

Table of Contents

j5create JUA310 USB 3.0 Display Adapter
Product Information
Product Usage Instructions
FAQ
Windows – Driver Installation
Mac – Driver Installation
System Requirements
USING INSTRUCTION
TECHNICAL SUPPORT
Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

j5create JUA310 USB 3.0 Display Adapter

Product Information

Specifications:

Compatible Operating Systems: Microsoft Windows 10 / 8.1 / 8 / 7 / XP (32-bit or 64-bit), Mac OS X 10.6~10.10
Available USB port (USB 3.0 is recommended)
CPU Requirements:
- Windows: Intel i3 Dual Core 1.5 GHz or Intel Atom Bay Trail Quad Core 1.33 GHz
- Mac: Intel i3 Dual Core 1.5 GHz
RAM: 2 GB or higher
Windows XP User: Windows Media Player is recommended
Windows XP & MAC: USB 2.0 for office applications only is recommended

Product Usage Instructions

Windows – Driver Installation:

Do NOT plug the j5create USB 3.0 display adapter into the computer until the driver is completely installed.
Step 1
Step 2 – Follow the prompts to install the driver. (You may have to click on My Computer > downloads and choose j5UsbDisplayAdapter to begin installation)
Step 3

Windows – Display Settings:

Windows 7/8 : Right click on the desktop and go to Screen Resolution.
Windows XP: Right click on the icon ( ) on the lower right-hand side of the toolbar.

Mac – Driver Installation:

Do NOT plug the j5create USB 3.0 display adapter into the computer until the driver is completely installed.
Step 1
Step 2 – Choose the correct operating system for your system and follow the prompts to install the driver. (You may have to click on Finder > downloads and choose j5UsbDisplayAdapter to begin installation)
Step 3 – Once initial installation has completed, click Restart to finish installing the software. Once your computer has restarted, connect the j5create USB 3.0 Display Adapter to your display first and then to your computer. Now you are ready to use your j5create USB 3.0 Display Adapter!

Mac – Display Settings:
Go to ( ) and then System Preferences. Choose the Display or Arrangement tab to adjust.

FAQ

What should I do if I have problems with this product?
If you have any problems with this product, please contact our technical support team before returning it to the store.

Technical Support:

Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com
Live Chat: www.j5create.com/livechat
Support Ticket: tickets.j5create.com

Thank you for purchasing the j5create USB 3.0 display adapter! This adapter acts as an external graphics card for your MAC or PC. It allows you to add an additional display through your USB port.

Windows – Driver Installation

Step 1
- If you have internet access it is highly recommended that you download the latest driver from www.j5create.com under Support & Services –scroll down to the product’s driver you are installing and download the latest driver for your operating system. (Note: If possible run as an administrator)
- If you do not have internet access insert the Driver CD into your computer’s CD-ROM drive. (The setup program should launch automatically) If not, go to my computer and click on your optical drive and manually run the setup CD by double-clicking on Setup.exe. (the prompt may take a minute to appear).
Step 2
Follow the prompts to install driver. (You may have to click on My Computer > downloads and choose j5UsbDisplayAdapter to begin installation)
Step 3
Once the driver has been installed choose Yes and click Finish to restart your computer and complete driver installation. Once your computer has restarted, connect the j5create USB 3.0 Display Adapter to your display first and then to your computer. Now you are ready to use your j5create USB Display Adapter!
**(*Note for XP: Once you have connected your j5create USB 3.0 Display Adapter to your display and your computer you will need to restart your computer. Once your computer has restarted you will be ready to use your j5create USB 3.0 Display Adapter!)
Step 4 Display Settings
- Windows 7/8 : Right click on the desktop and go to Screen Resolution.
- Windows XP : Right click on the icon on the lower right-hand side of the toolbar

Mac – Driver Installation

Step 1
- If you have internet access it is highly recommended that you download the latest driver from www.j5create.com under Support & Services –scroll down to the product’s driver you are installing and download the latest driver for your operating system. (Note: If you have trouble downloading this driver your security settings may need to be adjusted to allow for “downloading from anywhere”)
- If you do not have internet access insert the Driver CD into your computer’s CD-ROM drive. Click on Finder under Devices choose j5create. Click on the mac-install folder and open the dmg file.
Step 2
Choose the correct operating system for your system and follow the prompts to install the driver. (You may have to click on Finder > downloads and choose j5UsbDisplayAdapter to begin installation).
Step 3
Once initial installation has completed, click Restart to finish installing the software. Once your computer has restarted, connect the j5create USB 3.0 Display Adapter to your display first and then to your computer. Now you are ready to use your j5create USB 3.0 Display Adapter!
Step 4 Display Settings
Go to and then System Preferences.Choose the Display or Arrangement tab to adjust.

System Requirements

Microsoft Windows 10 / 8.1 / 8 / 7 / XP (32-bit or 64-bit)
Mac OS X 10.6~10.10 Compatible
Available USB port (USB 3.0 is recommended)
Minimum System Requirements
- CPU : Intel i3 Dual Core 1.5 GHz
- Intel Atom “Bay Trail” Quad Core 1.33 GHz
- RAM : 2 GB or higher
- Windows XP user: “Windows Media Player” is recommended
- Windows XP & MAC USB 2.0 for “office applications only” is recommended.

USING INSTRUCTION

A : Extended Mode
B : Mirror Mode
C : Primary Mode
D : Display Rotation
Not Supported on Mac

TECHNICAL SUPPORT

Customer Service : 888-988-0488
Technical Support : 888-689-4088
Email: service@j5create.com
Service Hours: Mon. – Fri. 10:00 – 18:00 E.S.T
Live Chat : www.j5create.com/livechat
Support Ticket: tickets.j5create.com

Limited Warranty

j5create offers a limited 1-year warranty. User’s wear & tear damage is not included.
The user shall call or e-mail j5create’s customer service with information regarding the defect(s) of the product and obtain a return authorization number. Users are responsible for one way return freighter send outilate he rooming ay freight an dy wer ta ling or areng auntseratien team: (i) a copy of the original purchase invoice to verify your warranty (I) a product serial number (II) a description of the problem (iv) customer’s name, address, and telephone number
- a copy of the original purchase invoice to verify your warranty
- a product serial number
- a description of the problem
- customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to:(a) consumable parts, unless damage has occurreddue to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage cause by natural disasters (flood, fire, earthquake, lighting strike, typhoon etc.); (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by jcreate in lieu of any other warranties expressed or implied.
Copyright© 2016 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.