LeapFrog 19268 Children’s Activity Bracelet User Guide

: June 16, 2024
: LeapFrog

LeapFrog 19268 Children’s Activity Bracelet

Product Information

Specifications

Activity tracker: LeapBandTM
Compatibility: Most Apple iOS devices running 6.0 or higher, Google Android devices running 4.03 or higher, and LeapFrog Wi-Fi tablets
Battery: Partially charged upon purchase
Charging: Connect to a computer via a USB cord

Description

The LeapBand activity tracker is designed to create an exciting and fun gameplay experience that promotes active play, health, and wellness for children. It allows children to earn Joules through activity and gameplay, which are tracked on the home screen’s Energy Bar.

LeapFrog-19268-Children's-Activity-Bracelet-fig-1

Product Usage Instructions

Getting Started

POWER UP your LeapBandTM activity tracker by pressing the Activity Challenge button for 10 seconds.
SET UP by downloading the LeapFrog Connect Application to your computer from leapfrog.com/connect, and connect your LeapBand activity tracker to your computer via USB cord.
REGISTER your tracker by creating a LeapFrog parent account (or logging into an existing account).
DOWNLOAD settings for your child’s tracker by following on-screen instructions in LeapFrog Connect.
PLAY & LEARN! The LeapBand activity tracker is now ready for play. Expand the fun by downloading the companion Petathlon GamesTM app to a compatible mobile device.

Charging Instructions

To charge your LeapBand activity tracker:

Connect the tracker to a computer using the provided USB cord.
Ensure that LeapFrog Connect is properly installed and launched on your computer.
Leave the tracker connected to the computer until it is fully charged.

Troubleshooting

LeapBand activity tracker won’t turn on:

To start the tracker, connect it to a computer or press the Activity Challenge button for 10 seconds. The tracker should turn on instantly.
If the device doesn’t turn on, the battery may need to be charged.
If your problems persist, please contact support@leapfrog.com

Petathlon Game rewards are not transferred to the device

To download rewards from the Pentathlon Games app to your LeapBand activity tracker, connect the tracker to your computer.
Ensure that LeapFrog Connect is properly installed and launched and that you are signed into the account associated with your tracker.
Ensure that the Petathlon Games app has been launched while connected to a wireless network.
If your problems persist, please contact support@leapfrog.com

LeapBand activity tracker data is not transferring to the Petathlon Games app:

To upload on-device data from your tracker to the Petathlon Games app, connect the tracker to your computer.
Ensure that LeapFrog Connect is properly installed and launched, and that you are signed into the account associated with your tracker.
Ensure that the Petathlon Games app has been launched while connected to a wireless network.
If your problems persist, please contact support@leapfrog.com

I don’t hear audio on my device

Verify that you are not in School, Night, or Quiet Time mode. These modes display only an analog/analogue clock and do not play audio.
To exit these modes, simply wait until the pre-set time has expired or turn off School and Night Time modes via LeapFrog Connect.
To turn off Quiet Time mode directly on the device, hold the Left Scroll button.
If your problems persist, please contact support@leapfrog.com

Your LeapBand

The LeapBand activity tracker creates an exciting and fun gameplay experience promoting active play, health, and wellness. Your child
can earn Joules with activity and gameplay, which are tracked on the home screen’s Energy Bar.
LeapBand comes out of the box partially charged and ready to play. Charging instructions are below. Petathlon App is compatible with most Apple iOS devices running 6.0 or higher, Google Android devices running 4.03 or higher, and LeapFrog Wi-Fi tablets.

Gameplay

To begin play, place the LeapBand activity tracker on your child’s wrist and press the Star button.

Earn Joules through Active Play

All movement from walking to running to dancing is tracked as your child wears the device on his/her wrist throughout the day. Active play challenges focus on creative and imaginative movement.
To hear an active play challenge, press the Activity Challenge button on the tracker.

Virtual Pet Play

Children can choose a pet to customize/customise using the Left, Right and Star buttons on their LeapBand activity tracker, select a color/colour for the pet and name it. Take care of virtual pets by feeding, playing with, washing and nurturing them. Playing games, such as Pet Boogie and Pet Chef, and earning Joules with virtual pets can help children learn about health and wellness. LeapBand activity tracker has 8 virtual pets to unlock, each of which can level up through activity and gameplay each day.

Modes

Move Mode: This is the default mode of the device. The accelerometer in the LeapBand tracks motion. The screen and sound are not active in this mode.
Player Mode: Turn on Player mode by touching any tracker button. The screen illuminates and your child has access to all of the on-device features. Player mode goes into Move mode after a period of no interaction.
Quiet Time: While kids can still earn Joules during Quiet Time, no audio, animation or gameplay is available; only the clock displays if a button is pressed. To turn Quiet Time on or off, press and hold the Left Scroll button on the tracker for 5 seconds.

Extend the Play with Petathlon Games

The Joules that children earn on their LeapBand activity tracker can be traded for power-ups in the companion Petathlon Games™ app (available for download to a compatible iOS or Android device or Wi-Fi enabled LeapPad™ tablet).
The companion app includes 6 mini-games for your child’s virtual pets to play, such as javelin, bobsledding and archery. Medals and pet accessories are earned playing the events on the app, and sync back to the LeapBand activity tracker.

Play Area Precautions

Discuss the following precautions with your child:

Make sure you have enough space to move freely while playing.
Be mindful of other people and clear the play area floor of toys and other objects.
Play on an even surface.
Wear clothing appropriate for physical activity, including footwear that provides sufficient traction (for example, avoid socks on wood or tile floors).

Parent Settings in LeapFrog Connect

Personalize/personalize the LeapBand activity tracker experience for your child and see the Joules they have earned using Parent Settings in the LeapFrog Connect Application.

Syncing Data
Get a window into your child’s play by connecting their tracker to your computer via USB cable. (Play data will upload only to the computer on which your LeapFrog Connect account is registered.) You’ll be able to see all the Joules your child has earned over the last 7 days.

Time Settings
The time setting on your tracker will sync automatically to the time on your connected computer as default. You can adjust the time via Parent Settings in LeapFrog Connect, or directly on the device by holding the STAR key for 5 seconds and following the prompts.

School and Night Time
Select two blocks of time for 1 to 7 days a week where no audio, animation or gameplay is available. Your child still earns Joules, as the device will continue to track their motions, but only the analog/analogue clock displays until the School or Night Time duration has expired.

Activity Challenge Selections
Select up to 36 activity challenges to be unlocked in addition to the 14 default challenges for a total of 50 challenges on device.

Petathlon Games™
Follow the on-screen instructions to download the free companion app to your LeapFrog Wi-Fi-enabled tablet or to a compatible Android or iOS device.

Device Reset
Reset your device to the default factory settings using LeapFrog Connect. Note: Resetting your device deletes all play data.

Operating Instructions

Battery Charging. LeapBand activity tracker is equipped with a rechargeable lithium-polymer battery. It can be charged using the included USB cord via connection to a computer.

For indoor, dry-location use only. Do not use the product near a sink or other wet locations. Take care not to spill food or any kind of liquid on this product as it may render it inoperable and not serviceable. If the unit does get wet, unplug all cables. Allow to dry thoroughly before reusing. Do not attempt to dry with a hair dryer or other heat source. Do not re-connect to the USB port if wet or damaged.

Avoid prolonged exposure to extreme temperatures and direct sunlight. Operate in places with temperatures ranging from 5°C (40°F) and 38°C (100°F). Do not leave the product in your car as the temperatures in a car can exceed the acceptable storage temperature. Exposure to extreme temperatures can result in shortened battery life or cause the product to temporarily stop working.

Handle with Care. To avoid injury or damage to this product or other property, avoid dropping and never disassemble, crush, puncture, microwave, incinerate, insert foreign objects, or paint the product.

Cleaning. Disconnect all cords before cleaning. Clean the product with a slightly damp cloth (cold water). Do not use soap, detergent or other chemicals. Never submerge the unit in water. Allow to dry thoroughly before reusing. Do not connect to the USB cable if wet or damaged.

Repairing or Modifying LeapBand
Never attempt to repair or modify as the LeapBand activity tracker does not contain any user-serviceable parts. Service should only be provided by LeapFrog Enterprises, Inc.
If the product has been in contact with liquids, punctured, or subjected to a severe impact or fall, immediately remove this product from use.
For service information, go to: www.leapfrog.com/support

Important Safety Instructions

Please read all the Important Safety Instructions prior to using the LeapBand activity tracker. Failure to follow these safety instructions could result in fire, electric shock or other injury or damage to tracker or other property.
Keep out of reach of children under the age of 3. Use of the LeapBand activity tracker should be under the supervision of a parent.

CAUTION: If your child has any sign of skin irritation or experiences any discomfort, please discontinue use and consult a physician. Keep straps dry and clean to help avoid skin irritation.
CAUTION: To be used under the direct supervision of an adult.
CAUTION: Routinely check this toy for proper and safe condition. If there is any damage or broken parts, remove toy from use.
WARNING: The USB cable could be a strangulation hazard. Keep out of reach of children under 3 years of age. The USB cable should be used only by an adult when connecting to a computer and is to be removed by the adult prior to the use of the product by the child.
CAUTION: If for any reason the screen (display) is fractured or cracked, immediately remove this product from use and contact Leapfrog Consumer Services for replacement if under warranty.
WARNING: The Lithium rechargeable battery cannot be removed from the product and should only be replaced by LeapFrog. For your safety, never try to remove the battery. For more information about battery replacement service, go to: www.leapfrog.com/support

WARNING
USB Cord Safety

CAUTION: Use only the recommended USB cord for charging the battery. The device is a custom USB cord designed expressly for recharging specified LeapFrog products.

WARNING: This toy is not intended for children under 3 years old.

ATTENTION: As with all electrical products, precautions should be observed during handling and use to prevent electrical shock.
Do not connect or disconnect with wet hands.
The USB cord should be periodically examined for conditions that may result in the risk of fire, electrical shock or injury to persons, such as damage to the cord, plug, blades, housing or other parts, and in the event of such conditions, the USB cord must not be used until the damage is repaired. If the cord is damaged, dispose of it in accordance with your local electrical product recycling regulations.
Unplug the USB cord if any of the following conditions exist:
- The USB cord has become frayed or damaged.
- The USB cord is exposed to rain, liquid, or excessive moisture.
- The USB cord enclosure has become damaged.
- You suspect the USB cord needs service or repair.

Disconnect LeapBand from the USB cord before cleaning.
To clean USB cord, disconnect it from the computer and clean with a cloth dampened with water. Do not immerse in water or use soap or other chemicals. Allow to dry before reusing. Do not connect to the computer if wet or damaged.

FCC NOTICE

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications to this unit not expressly approved by LeapFrog Enterprises, Inc., could void the user’s authority to operate the equipment.
Canada: This device complies with CAN ICES-3(B)/NMB-3(B).

Environmental Phenomena

The unit may malfunction if subjected to radio-frequency interference. It should revert to normal operation when interference stops. If not, it may become necessary to reset the device by connecting to the computer, launching LF Connect, and following the laid-out instructions.
In the unlikely event of an electrostatic discharge, the unit may malfunction, requiring the user to reset the device by connecting to the computer, launching LF Connect, and following the laid-out instructions.

Certain software included in this product contains copyrighted software that is licensed under the General Public License (GPL). A copy of that license is included below in this document. Anyone may obtain from us the complete corresponding source code for the software covered by the GPL for a period of three years after our last shipment of this product by contacting LeapFrog customer service at support@leapfrog.com.
Please write “GPL source code for LeapBand” in the subject line of your email.
We reserve the right to charge a reasonable fee to cover the costs of shipping and the physical media on which the source code is loaded.

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CONSUMER SUPPORT

U.S. Consumer Service Contact: Visit our Consumer Support website at www.leapfrog.com/support 24 hours a day.
Canada Consumer Service Contact: Visit our Consumer Support website at www.leapfrog.ca/support 24 hours a day.
U.K. Consumer Service Contact: Visit our Consumer Support website at www.leapfrog.co.uk/support 24 hours a day.
Australia Consumer Service Contact: Please submit questions to our support staff via email at info@funtastic.com.au.

LIMITED WARRANTY: Subject to a limited three (3) month warranty. Visit our website at www.leapfrog.com for full details of the warranty provided in your country. LeapFrog shall not be liable for any incidental or consequential damages for the breach of any warranty on this product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
For information on how this product might be recycled, visit www.leapfrog.com/recycle or call 800-701-5327.
TM & © 2014 LeapFrog Enterprises, Inc. All rights reserved.
leapfrog.com
For ages 4–7 years. Convient aux enfants de 4 à 7 ans.
LEAPBAND™ Model: 19263, 19268, 19274, 19275
LeapFrog Enterprises, Inc.
6401 Hollis Street, Suite 100
Emeryville, CA 94608
(800) 701-LEAP (5327)
LEAPBAND™

FAQ

Q: What devices are compatible with the Petathlon Games app?

The Petathlon Games app is compatible with most Apple iOS devices running 6.0 or higher, Google Android devices running 4.03 or higher, and LeapFrog Wi-Fi tablets.

Q: How do I charge the LeapBand activity tracker?

To charge your LeapBand activity tracker, connect it to a computer using the provided USB cord and leave it connected until fully charged.

Q: How can I troubleshoot if the tracker doesn’t turn on?

If the tracker doesn’t turn on, try connecting it to a computer or pressing the Activity Challenge button for 10 seconds. If the issue persists, the battery may need to be charged. Contact support@leapfrog.com for further assistance.

Q: Why aren’t Petathlon Game rewards transferring to my device?

If Petathlon Game rewards are not transferring to your LeapBand activity tracker, ensure that you have connected the tracker to your computer, LeapFrog Connect is properly installed and launched, and you are signed into the associated account. Additionally, make sure the Petathlon Games app is launched while connected to a wireless network. If the issue continues, contact support@leapfrog.com for help.

Q: How can I transfer LeapBand activity tracker data to the Petathlon Games app?

To transfer on-device data from your tracker to the Petathlon Games app, connect the tracker to your computer, ensure LeapFrog Connect is properly installed and launched, and sign in to the associated account. Launch the Petathlon Games app while connected to a wireless network. If you encounter any issues, contact support@leapfrog.com for assistance.

Q: What should I do if I can’t hear audio on my device?

If you can’t hear audio on your LeapBand activity tracker, check if you are in School, Night, or Quiet Time mode. These modes do not play audio. Exit these modes by waiting until the pre-set time has expired or turn off School and Night Time modes via LeapFrog Connect. To turn off Quiet Time mode directly on the device, hold the Left Scroll button. Contact support@leapfrog.com if the problem persists.