NETGEAR D3600 WiFi DSL Modem Router User Guide

June 16, 2024
NETGEAR

D3600 WiFi DSL Modem Router

Product Information

Specifications

  • Model: N600 WiFi DSL Modem Router (Model D3600)
  • Model: AC750 WiFi DSL Modem Router (Model D6000)
  • Package Content:
    • ADSL microfilter (varies by region)
    • Modem router (Model D6000 shown)
    • Phone cable
    • Ethernet cable
    • Power adapter (varies by region)

Product Usage Instructions

Connecting the Modem Router to an ADSL Service

  1. Contact your Internet service provider (ISP) to confirm that
    your DSL service is ADSL.

  2. Install an ADSL microfilter between the phone line and the
    phone.

  3. Use a phone cable to connect the microfilter to the gray ADSL
    port on the modem router.

  4. Connect the power adapter to the modem router and plug it into
    an electrical outlet.

  5. Wait for the startup procedure to complete and the Power LED to
    light solid green.

  6. In the web browser address field, enter www.routerlogin.net to
    access the NETGEAR genie Setup Wizard.

  7. If prompted, enter “admin” for both the user name and
    password.

  8. In the Setup Wizard, follow the on-screen instructions to
    complete the setup process.

Connecting the Modem Router to a Cable or Fiber Modem

  1. Connect the modem router to the Internet by using an Ethernet
    cable to connect the cable or fiber modem to the yellow LAN4 WAN
    Ethernet port next to the gray ADSL port on the modem router.

  2. Connect a computer to the modem router by using an Ethernet
    cable to connect your computer to any yellow LAN Ethernet port on
    the modem router.

  3. Connect the power adapter to the modem router and plug it into
    an electrical outlet.

  4. Wait for the startup procedure to complete and the Power LED to
    light solid green.

  5. In the web browser address field, enter www.routerlogin.net to
    access the NETGEAR genie Setup Wizard.

  6. If prompted, enter “admin” for both the user name and
    password.

  7. In the Setup Wizard, follow the on-screen instructions to
    complete the setup process.

Frequently Asked Questions (FAQ)

Q: Can I use both ADSL and cable/fiber connections

simultaneously?

A: No, you should choose only one connection method (ADSL or
cable/fiber). Do not use both at the same time.

Q: How do I change the default WAN connection method in the

NETGEAR genie?

A: Follow these steps:

  1. In the NETGEAR genie menu, select BASIC > xDSL.
  2. From the Physical WAN Type menu, select Ethernet WAN.
  3. Click the Apply button.

Quick Start

N600 WiFi DSL Modem Router
Model D3600
AC750 WiFi DSL Modem Router
Model D6000
Package Content
ADSL microfilter
(varies by region)
Modem router
(Model D6000 shown)

Phone cable

Ethernet cable

Power adapter
(varies by region)

You can connect the modem router either to an 5. Log in to the modem router.

ADSL service or to a cable or fiber modem. Choose one connection method only. Do not use both.

Launch a web browser.

The NETGEAR genie Setup Wizard

Connect the Modem Router to an displays.

ADSL Service
1. Contact your Internet service provider (ISP). Two types of DSL are available: ADSL and VDSL. Contact your ISP to confirm that your DSL service is ADSL. This product supports

If you do not see genie, in the address field of the web browser, enter www.routerlogin.net. When prompted, enter admin for the user name and password for the password.

only ADSL.

Connect the Modem Router to a Cable or Fiber Modem

Wait for the startup procedure to complete and the Power LED to light solid green.

Connect the modem router to the Internet.

Connect a computer.
Use an Ethernet cable to connect your computer to the yellow LAN1, LAN2, or

Use an Ethernet cable to connect

LAN3 Ethernet port on the modem router.

the cable or fiber modem to the

yellow LAN4 WAN Ethernet port

You can also use WiFi to connect. To connect

next to the gray ADSL port on the

with WiFi, use the WiFi network name and

modem router. (Do not use another

password on the product label.

LAN port for this connection.)

4. Log in to the modem router.

2. Power on the modem router.

Launch a web browser.

2. Connect the modem router to the Internet.
Install an ADSL microfilter between the phone line and the phone.

ADSL Internet

Use a phone cable to connect the microfilter to the gray ADSL port on the modem router.

For additional information about connecting to a DSL service, see the other side of this installation guide.

Cable or fiber Internet

ADS L P hon e

Line
ADSL microfilter

Connect the power adapter to the modem router and plug it into an electrical outlet.

The NETGEAR genie Setup Wizard displays.
a. Select the No radio button to cancel the Setup Wizard.
b. Click the Next button.
If you do not see genie, in the address field of the web browser, enter www.routerlogin.net. When prompted, enter admin for the user name and password for the password.

3. Power on the modem router. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the startup procedure to complete

Phone cable to ADSL port
Ethernet cable to LAN4 WAN

5. In genie, change the default WAN connection method.
a. Select BASIC > xDSL from the NETGEAR genie menu.

and the Power LED to light solid green.
4. Connect a computer. Use an Ethernet cable to connect your computer to any yellow LAN Etherent port on the modem router.

Cable or fiber modem

port next to ADSL port
Modem router

b. From the Physical WAN Type menu, select Ethernet WAN.
c. Click the Apply button.
6. In genie, start the Setup Wizard manually.

You can also use WiFi to connect. To connect with WiFi, use the WiFi network name and password on the product label.

Power adapter

a. Select ADVANCED > Setup Wizard from the NETGEAR genie menu.
b. Click the Next button.

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Information for DSL Service
You can connect directly to a DSL line or to a fiber or cable modem.

If you are connecting to a DSL line, make sure that your DSL service is active before you install the modem router. You need the following information to install your DSL modem and connect to the Internet:
· DSL user name and password. This information is included in the welcome letter your DSL ISP sent you when you signed up for your service. Record your DSL Internet service account user name and password.
· Your telephone number or DSL account number. If you do not have voice service, you can use your DSL account number in place of a phone number.
If you do not know or cannot locate your DSL user name and password, call your DSL Internet service provider (ISP). Be specific when speaking with your DSL Internet service provider. For example, you could say, “I need my DSL service user name and password. Can you help me?”
Note: If your provider says that they do not support NETGEAR services, tell them that you need only your DSL user name and password; you do not need support.

WiFi Network Name and Password

This product has a unique WiFi network name (SSID) and network key (password). The default SSID and password are uniquely generated for every device, like a serial number, to protect and maximize your wireless security. This information is on the product label.

NETGEAR recommends that you use the preset WiFi settings because you can check the product label if you forget them. NETGEAR genie lets you change these settings. If you do so, write down the new WiFi settings and store them in a safe place.

March 2015

NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA

Join the Modem Router’s WiFi Network
To connect your computer or WiFi device (such as a smartphone or gaming device) to your modem router’s WiFi network, you can use either the manual method or Wi-Fi Protected Setup (WPS) method.
Manual Method
1. Open the software utility that manages your WiFi connections on the computer or WiFi device that you want to connect to your modem router. This utility scans for all wireless networks in your area.
2. Find and select your modem router’s WiFi network name (SSID). The SSID is on the product label.
3. Enter the modem router’s password (or your custom password if you changed it) and click the Connect button. The password is on the product label.
4. Repeat Step 1 through Step 3 to add other computers or WiFi devices.
WPS Method
If your computer or WiFi device supports WPS, you can use WPS to join the modem router’s WiFi network. For help with the WPS button on your computer or WiFi device, check the instructions or online help that came with that computer or WiFi device. Some older equipment cannot use WPS.
Note: WPS does not support WEP security. If you are using WEP security, use the manual method. 1. Press and quickly release the Reset WPS button on the modem router
with the end of a paper clip or a similar object. The WPS LED blinks green. WARNING: If you do not quickly release the Reset WPS button, the modem router returns to its factory settings.

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2. Within two minutes, on your computer or WiFi device, press its WPS button or click its onscreen WPS button.
The WPS LED on the modem router lights solid green when the computer or WiFi device connects to your router.
3. Repeat this process to add other computers or WiFi devices.
Reset Modem Router to Factory Settings
You can return the modem router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset WPS button on the modem router until the Power LED blinks green. The modem router resets and returns to the factory settings.
Support
Thank you for purchasing this NETGEAR product.
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com. NETGEAR recommends that you use only the official NETGEAR support resources.
You can get the user manual online at http://downloadcenter.netgear.com or through a link in the product’s user interface.
For the current EU Declaration of Conformity, visit http://support.netgear.com/app/answers/detail/a_id/11621/. For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

N600 WiFi DSL Modem Router
Model D3600
AC750 WiFi DSL Modem Router
Model D6000
User Manual

December 2015 202-11386-02
350 East Plumeria Drive San Jose, CA 95134 USA

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N600 and AC750 WiFi DSL Modem Routers
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Overview of the Modem Router
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Top Panel with LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back Panel with Ports, Buttons, DC Connector, and Antennas. . . . . . . . . . . . . . 11 Bottom Panel Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2 Install and Access the Modem Router and Its Network
Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Before You Connect to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 NETGEAR genie Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Set Up Your Modem Router for DSL Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 DSL Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Cable the Modem Router for DSL Service and Access the Modem Router . 19 Set Up Your Modem Router for Cable or Fiber Service . . . . . . . . . . . . . . . . . . . . 26 Log In to the Modem Router After Setup to View or Change Settings. . . . . . . 33 Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Let the Modem Router Automatically Update Its Firmware . . . . . . . . . . . . . . . . 36 Access the Modem Router with the NETGEAR genie App . . . . . . . . . . . . . . . . . . 37
Chapter 3 Manage the Internet Settings Manually
Use the Setup Wizard After Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . . 44 Specify an Internet Connection That Uses a Login and PPPoE Service . . . . 47 Specify an Internet Connection That Uses a Login and PPPoA Service . . . . 50 Manage the MTU Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 MTU Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 4 Manage the WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network. . . . . 56 View or Change the Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Configure WEP Legacy WiFi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Use WPS to Add a Device to the WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . 64
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N600 and AC750 WiFi DSL Modem Routers
Use WPS with the Push Button Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Use WPS with the PIN Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Manage the WiFi Settings and WiFi Security of the Guest Network . . . . . . . . . 67 Set Up and Enable a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Configure WEP Legacy WiFi Security for the Guest WiFi Network. . . . . . . . 71 Control the WiFi Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Enable or Disable the WiFi Radios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Manage the WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Manage Advanced WiFi Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Manage Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 5 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Set Up Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Remove a Keyword or Domain from the Blocked List. . . . . . . . . . . . . . . . . . . 86 Remove All Keywords and Domains from the Blocked List . . . . . . . . . . . . . . 87 Specify a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Manage Simple Outbound Firewall Rules for Services and Applications. . . . . . 89 Add an Outbound Firewall Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Add an Outbound Firewall Rule for a Custom Service or Application . . . . . . 91 Change an Outbound Firewall Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Remove an Outbound Firewall Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules . . . . . . 95 Set Up a WiFi Access List and Manage WiFi Access . . . . . . . . . . . . . . . . . . . . . . . 97 Set Up and Enable a WiFi Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Change the Settings for a Device on the WiFi Access List . . . . . . . . . . . . . . . 98 Remove a Device From the WiFi Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 6 Share a Storage Device
USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Connect a USB Device to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Access a Storage Device Connected to the Modem Router . . . . . . . . . . . . . . . 105 Back Up Windows Computers with ReadySHARE Vault. . . . . . . . . . . . . . . . . . . 106 Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Prepare to Back Up a Large Amount of Data . . . . . . . . . . . . . . . . . . . . . . . . . 107 Use Time Machine to Back Up onto a Storage Device. . . . . . . . . . . . . . . . . . 107 Control Access to a Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Use FTP Within Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 View Network Folders on a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Add a Network Folder on a Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Change a Network Folder, Including Read and Write Access, on a USB Drive 113 Safely Remove a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
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N600 and AC750 WiFi DSL Modem Routers
Chapter 7 Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 117 Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . 121 Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . 122
Change the NETGEAR USB Control Center Language . . . . . . . . . . . . . . . . . . 123 Specify the Time-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Chapter 8 Access Storage Devices Through the Internet
Set Up and Manage Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Set Up Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Access Storage Devices Through the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Access Storage Devices Through the Internet with FTP . . . . . . . . . . . . . . . . 129
Chapter 9 Manage the WAN and LAN Network Settings
Manage the ADSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Change the Type of Physical WAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . 133 Manage the WAN Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Manage IGMP Proxying and VPN Pass- Through. . . . . . . . . . . . . . . . . . . . . . . . . 136 Manage NAT Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Manage the SIP Application-Level Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Manage the Modem Router’s LAN IP Address Settings . . . . . . . . . . . . . . . . . . . 138 Manage Reserved LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Reserve a LAN IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Change a Reserved IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Remove a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Change the Modem Router’s Device Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Manage the DHCP Server Address Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Disable the Built-In DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Set Up and Manage Custom Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Change a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Remove a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Improve Network Connections with Universal Plug and Play . . . . . . . . . . . . . . 148
Chapter 10 Manage the Modem Router and Monitor the Traffic
Update the Firmware of the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Check for New Firmware and Update the Modem Router . . . . . . . . . . . . . . 151 Manually Upload New Firmware and Update the Modem Router . . . . . . . . 152
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N600 and AC750 WiFi DSL Modem Routers
Manage the Configuration File of the Modem Router. . . . . . . . . . . . . . . . . . . . 153 Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Restore the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Return the Modem Router to Its Factory Default Settings. . . . . . . . . . . . . . . . 155 Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Erase the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
View the Status and Statistics of the Modem Router . . . . . . . . . . . . . . . . . . . . 157 View Information About the Modem Router and the Internet, Modem, and WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 View or Change a PPPoE or PPPoA Internet Connection . . . . . . . . . . . . . . . 164 View or Change a TCP/IP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . 165
Manage the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 View the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Specify Which Activities Are Logged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Manage the Modem Router Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 11 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications. . . 173 Forward Incoming Traffic for a Default Service or Application . . . . . . . . . . 173 Add a Port Forwarding Rule with a Custom Service or Application. . . . . . . 174 Change a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Remove a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 178 How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 179
Manage Port Triggering for Services and Applications . . . . . . . . . . . . . . . . . . . 179 Add a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Remove a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 184 Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 185
Chapter 12 Troubleshooting
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Troubleshoot the DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
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Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 197
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Technical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
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1. Hardware Overview of the Modem Router

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This manual describes the following models: · NETGEAR® N600 WiFi DSL Modem Router, Model D3600. Provides two radios with WiFi connection speeds up to1 300 Mbps per radio for a total aggregate throughput of 600 Mbps. The 2.4 GHz radio supports 802.11n and the 5 GHz radio supports 802.11na. · NETGEAR® AC750 WiFi DSL Modem Router, Model D6000. Provides two radios with WiFi connection speeds up to1 300 Mbps for the 2.4 GHz radio and up to1 433 Mbps for the 5 GHz radio for a total aggregate throughput of 750 Mbps. The 2.4 GHz radio supports 802.11n and the 5 GHz radio supports 802.11ac.
For each model, both radios can be active simultaneously.These models are compatible with most major DSL Internet service providers and also supports cable or fiber Internet service. In this manual, both models are referred to as the modem router. Also, in this manual, the terms wireless and WiFi are interchangeable. The chapter contains the following sections:
· Unpack Your Modem Router · Top Panel with LEDs · Back Panel with Ports, Buttons, DC Connector, and Antennas · Bottom Panel Product Label
Note: For more information about the topics that are covered in this manual, visit the support website at support.netgear.com.
Note: Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards.
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Unpack Your Modem Router
Your package contains the following items.

Modem router (D6000 shown)

ADSL filter (varies by region)

Phone cable

Ethernet cable

Power adapter (varies by region)

Figure 1. Package contents for the modem router

Your package might contain more items. The filter or phone cable provided depends on the region, and in some locations, a CD is included.

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Top Panel with LEDs
The modem router displays status LEDs on top.

Figure 2. Modem router top panel with LEDs
The following table describes the LEDs from right to left and their behavior. For information about how to troubleshoot with the LEDs, see Troubleshoot with the LEDs on page 189. Table 1. LED descriptions

LED

Icon Description

Power

· Solid green. The power is on and the modem router is functioning normally. · Blinking green. The modem router is starting up, the firmware is upgrading, or
someone pressed the Reset button. · Off. The modem router is not receiving power.

DSL

· Solid green. The modem router is providing a DSL connection. In technical terms,

the DSL port is synchronized with an ISP’s network-access device.

· Blinking green. The modem router is negotiating the best possible speed on the

DSL line.

· Off. The modem router is not negotiating the speed on the DSL line and is not providing a DSL connection.

Internet

· Solid green. The modem router is connected to the Internet. · Blinking green. The Internet port is transmitting or receiving traffic. · Off. The modem router is not connected to the Internet.

WiFi

· Solid green. The modem router is providing WiFi connectivity. · Blinking green. The WiFi link is transmitting or receiving traffic. · Off. The modem router is not providing WiFi connectivity. You can still plug an
Ethernet cable into one of the LAN ports to get wired connectivity.

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Table 1. LED descriptions (continued)

LED

Icon Description

WPS

· Solid green. WPS (Wi-Fi Protected Setup) is ready for use. By default, the WPS LED lights solid green when the power is on.
· Blinking green for two minutes. Someone pressed the WPS button on the modem router to join the WiFi network. For more information, see Use WPS to Add a Device to the WiFi Network on page 64.

USB

· Solid green. A USB device is connected and is ready. · Blinking green. A USB device is plugged in and is trying to connect. · Off. No USB device is connected, or someone clicked the Safely Remove Hardware
button and it is now safe to remove the attached USB device.

Ethernet

· Solid green. One or more Ethernet ports are connected to powered-on devices. · Blinking green. One or more Ethernet ports are transmitting or receiving traffic. · Off. None of the Ethernet ports are connected to a powered-on device.

Back Panel with Ports, Buttons, DC Connector, and Antennas

The following figure shows the ports, button, DC connector, and antennas on the back panel of the modem router.

DC power connector

Ethernet LAN ports 1 through3

ADSL port

WiFi On/Off button

USB port

Ethernet LAN port 4 or Reset and WAN port WPS button

Figure 3. Modem router back panel
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Viewed from left to right, the back panel contains the following components:
· Antenna. One fixed antenna that you can swivel in any direction. · DC power connector. Connect the power adapter that came in the product package to
the DC power connector. · USB port. One USB 2.0 port. · Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem
router to LAN devices. These ports are colored yellow. The LAN4 WAN port can also function as a WAN port for cable or fiber service. · ADSL port. One RJ-11 asynchronous DSL (ADSL) port for connecting the modem router to an ADSL line. This port is colored gray.
Note: You can use either the ADSL port or the LAN4 WAN port for Internet connectivity.
· Reset and WPS button. This button provides the following two functions: – Activating WPS. Pressing this button for 1­5 seconds activates WPS (Wi-Fi Protected Setup) to let you add a WiFi device to the WiFi network without typing the WiFi password. For information about this function, see Use WPS with the Push Button Method on page 64. – Resetting the modem router to factory default settings. Pressing this button for 6­15 seconds resets the modem router to factory default settings. For more information, see Use the Reset Button on page 155. – Powering off the modem router. Pressing this button for 15 seconds or more powers off the modem router. To power on the modem router, disconnect the power adapter from the modem router and plug it back it.
· WiFi On/Off button. Press the WiFi On/Off button to turn the WiFi radios on or off. · Antenna. A second fixed antenna hat you can swivel in any direction.
Although you can swivel the antennas in any direction, for best performance, NETGEAR recommends that you position the antennas perpendicular, that is, at a 90-degree angle to each other.
.

90-degree angle

90-degree angle

Figure 4. Recommended antenna angle
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Bottom Panel Product Label
The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID), network key (password), serial number, and MAC address of the modem router.
Figure 5. Modem router product label
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2. Install and Access the Modem Router and Its Network

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This chapter describes how you can install and access the modem router and its network.
The chapter contains the following sections:
· Position Your Modem Router · Before You Connect to the Modem Router · Set Up Your Modem Router for DSL Service · Set Up Your Modem Router for Cable or Fiber Service · Log In to the Modem Router After Setup to View or Change Settings · Change the Language · Change the admin Password · Let the Modem Router Automatically Update Its Firmware · Access the Modem Router with the NETGEAR genie App

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Position Your Modem Router
The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the WiFi signal passes through can limit the range. Additionally, other WiFi access points in and around your home might affect your modem router’s signal. WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access. Position your modem router according to the following guidelines: · Place your modem router near the center of the area where your computers and other
devices operate and within line of sight to your WiFi devices. · Make sure that the modem router is within reach of an AC power outlet and near Ethernet
cables for wired computers. · Place the modem router in an elevated location, minimizing the number walls and ceilings
between the modem router and your other devices. · Place the modem router away from electrical devices such as these:
– Ceiling fans – Home security systems – Microwaves – Computers – Base of a cordless phone – 2.4 GHz cordless phone · Place the modem router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: – Solid metal door – Aluminum studs – Fish tanks – Mirrors – Brick – Concrete If you are using adjacent access points, use different radio frequency channels to reduce interference. For information about the best angle for the antennas of the modem router, see Back Panel with Ports, Buttons, DC Connector, and Antennas on page 11.
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Before You Connect to the Modem Router
During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN).
WiFi Connection
You can connect to the modem router’s WiFi network, which is listed on the product label in the WiFi Network Name (SSID) field. The password that you must use to connect to the WiFi network is listed in the Network Key (Password) field.
WiFi Network Name (SSID) Network key (password)
Figure 6. Modem router product label with WiFi network name (SSID) and password (network key)
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Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: · ISP login. The login that your Internet service provider (ISP) gave you logs you in to your
Internet service. Your ISP gave you this login information in a letter or some other way. If you cannot find this login information, contact your ISP. · WiFi network key or password. Your modem router is preset with a unique WiFi network name (SSID) and password for WiFi access. This information is on the product label. Use this information to connect a WiFi device to the WiFi network of the modem router. · Modem Router login. This logs you in to the modem router interface as admin from an Internet browser.
NETGEAR genie Setup Wizard
How you can use the NETGEAR genie Setup Wizard during installation and setup of your modem router depends on the type of Internet service that you use: · DSL service. If you install your modem router for DSL service, you can set up your
modem router with the NETGEAR genie Setup Wizard, which launches the first time that you set up the Internet connection for your modem router. The NETGEAR genie Setup Wizard runs on any device with a web browser. For more information, see Set Up Your Modem Router for DSL Service on page 18. · Cable or fiber service. If you install your modem router for cable or fiber service, you must cancel the NETGEAR genie Setup Wizard when it launches the first time that you set up the Internet connection for your modem router. You must first use the web management interface to change the default WAN connection method and then manually start the NETGEAR genie Setup Wizard. For more information, see Set Up Your Modem Router for Cable or Fiber Service on page 26.
Note: After installation and setup, the NETGEAR genie Setup Wizard is always accessible, either for an installation with cable or fiber service or for an installation with DSL service.
Whether you install your modem router for DSL service or for cable or fiber service, you can always use the genie menus and screens to set up your modem router manually. Before you start the setup process, get your ISP information and make sure that the settings that are described here are specified for the computers and devices in the network.
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When your Internet service starts, your Internet service provider (ISP) typically gives you all the information that you need to connect to the Internet. For DSL service, you might need the following information to set up your modem router: · The ISP configuration information for your DSL account · ISP login name and password · Fixed or static IP address settings (special deployment by ISP; this setting is rare) If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your modem router automatically logs you in.
Set Up Your Modem Router for DSL Service
You can install your modem router for DSL service or for cable or fiber (Ethernet WAN) service. If you use a DSL modem, follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on page 19. If you use a cable or fiber modem, follow the procedure that is described in Set Up Your Modem Router for Cable or Fiber Service on page 26.
DSL Service
Make sure that your DSL service is active before you install the modem router. You need the following information to install your DSL modem and connect to the Internet: · DSL user name and password. This information is included in the welcome letter your
DSL ISP sent you when you signed up for your service. Record your DSL Internet service account user name and password. · Your telephone number or DSL account number. If you do not use voice service, you can use your DSL account number in place of a phone number. If you do not know or cannot locate your DSL user name and password, call your DSL Internet service provider (ISP). Be specific when speaking with your DSL Internet service provider. For example, you could say, “I need my DSL service user name and password. Can you help me?”
Note: If your provider says that they do not support NETGEAR services, tell them that you need only your DSL user name and password; you do not need support.
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Cable the Modem Router for DSL Service and Access the Modem Router
The following figure shows the cabling of your modem router for DSL service.
Line
Figure 7. Modem router cabling for DSL service To connect your modem router to a DSL service:
1. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack for your Internet service.
2. If your DSL modem includes a battery backup, remove the battery. 3. Install an ADSL microfilter between the phone line and the phone.
The product package contains an ADSL microfilter. 4. Use a phone cable to connect the microfilter to the gray ADSL port on the modem router.
The product package contains a phone cable. 5. If your DSL modem includes a battery backup, reinsert the battery. 6. Plug in your DSL modem’s power and turn on your DSL modem. 7. Connect the power adapter to the modem router and plug it into an electrical outlet.
Wait for the Power LED to light solid green, which takes about 80 seconds. (The Power LED lights solid green for about 20 seconds and then blinks for about one minute before it lights solid green again.)
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8. Connect a computer to the modem router by one of the following methods: · Ethernet cable. Use an Ethernet cable to connect your computer to a yellow Ethernet port on the modem router. The product package contains a yellow Ethernet cable. Your computer connects to the modem router’s LAN. · WiFi. Connect to the default WiFi network of the modem router: a. On your computer or WiFi device, find and select the WiFi network. The WiFi network name (SSID) is on the product label. b. Join the WiFi network and enter the WiFi password. The password (network key) is on the product label. Your computer or WiFi device connects to the modem router’s WiFi network.
9. Launch a web browser. The NETGEAR genie Setup Wizard displays.
If the NETGEAR genie Setup Wizard displays, skip to Step 11. If it does not display, do the following: a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password. If the NETGEAR genie Setup Wizard displays, skip to Step 11. If the NETGEAR genie Setup Wizard still does not display, see Step 10. 10. If the browser cannot display the web page, do the following: · Make sure that the computer is connected to one of the LAN Ethernet ports or over
WiFi to the modem router. · Make sure that the Power LED of the modem router is lit green. · Make sure that your browser does not cache the previous page by closing and
reopening the browser.
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· Clear the browser cache. · If the computer is set to a static or fixed IP address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static or fixed IP address in the 192.168.1.2­192.168.1.254 range. 11. Keep the Yes radio button selected (which is the default setting) and click the Next button. The Setup Wizard starts.
12. From the Country menu, select the country in which you use the modem router. 13. From the ISP menu, select the ISP that you are using.
If your ISP is not in the menu, select Other. 14. Select the Yes radio button. 15. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations! screen displays, and you successfully completed the setup process. If the Congratulations! screen does not display, other screens might display and you might need to provide more information, in which case you must continue with the next step. The screens that display depend on your type of ISP connection and configuration.
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16. (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the PVC protocol. The screen that displays might ask you if you need the Setup Wizard to do a full scan to find the PVC protocol. If this screen does not display, continue with the next step.
Do the following: a. Select the Yes radio button. b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
17. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection. If this screen does not display, continue with the next step.
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Note: The option for the Ethernet cable connection that is stated onscreen applies to a cable or fiber Internet connection only (see Set Up Your Modem Router for Cable or Fiber Service on page 26).
Take one of the following actions: · If you already power-cycled the DSL modem (see Step 1 through Step 7), do the
following: a. Select the None of the above radio button. b. Click the Next button. · If you did not yet power-cycle the DSL modem, do the following: a. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall
jack for your Internet service. b. If your DSL modem includes a battery backup, remove the battery. c. Wait 10 seconds. d. If your DSL modem includes a battery backup, reinsert the battery. e. Plug in your DSL modem’s power and turn on your DSL modem. f. Wait two minutes. g. Select the I just power cycled the modem and waited for 2 minutes radio
button. h. Click the Next button. 18. (Only if the following screen displays) Specify how to manage problems with the detection of the IP address for the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection IP address.
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Take one of the following actions: · If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button. b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button. · If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following: a. Select either the No or the I don’t know radio button. b. Click the Next button.
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c. Enter the MAC address of the computer or router with which you previously were able to connect to the Internet. You might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button. 19. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following: a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly. b. Run the Setup Wizard one more time. c. Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 191. e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
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Set Up Your Modem Router for Cable or Fiber Service
You can install your modem router for cable or fiber (Ethernet WAN) service or for DSL service. If you use a cable or fiber modem, follow the procedure that is described in this section. If you use a DSL modem, follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on page 19. The following figure shows the cabling of your modem router for cable or fiber service.
Figure 8. Modem router cabling for cable or fiber service To connect your modem router to a cable or fiber service:
1. Unplug your cable or fiber modem’s power, leaving the modem connected to the wall jack for your Internet service.
2. If your cable of fiber modem includes a battery backup, remove the battery. 3. Use an Ethernet cable to connect the cable or fiber modem to the yellow LAN4 WAN
Ethernet port on the modem router. The product package contains a yellow Ethernet cable.
WARNING: Do not use another yellow Ethernet port for the connection to the cable or fiber modem. Use the LAN4 WAN port only. 4. If your DSL modem includes a battery backup, reinsert the battery. 5. Plug in your DSL modem’s power and turn on your DSL modem.
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6. Connect the power adapter to the modem router and plug it into an electrical outlet. Wait for the Power LED to light solid green, which takes about 80 seconds. (The Power LED lights solid green for about 20 seconds and then blinks for about one minute before it lights solid green again.)
7. Connect a computer to the modem router by one of the following methods: · Ethernet cable. Use an Ethernet cable to connect your computer to the yellow LAN1, LAN2, or LAN3 Ethernet port on the modem router. The product package contains a yellow Ethernet cable. Your computer connects to the modem router’s LAN. · WiFi. Connect to the default WiFi network of the modem router: a. On your computer or WiFi device, find and select the WiFi network. The WiFi network name (SSID) is on the product label. b. Join the WiFi network and enter the WiFi password. The password (network key) is on the product label. Your computer or WiFi device connects to the modem router’s WiFi network.
8. Launch a web browser. The NETGEAR genie Setup Wizard displays.
If the NETGEAR genie Setup Wizard displays, skip to Step 10. If it does not display, do the following: a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password. If the Setup Wizard displays, skip to Step 10. If the NETGEAR genie Setup Wizard still does not display, see Step 9.
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9. If the browser cannot display the web page, do the following: · Make sure that the computer is connected to the yellow LAN1, LAN2, or LAN3 Ethernet port or over WiFi to the modem router. · Make sure that the Power LED of the modem router is lit green. · Make sure that your browser does not cache the previous page by closing and reopening the browser. · Clear the browser cache. · If the computer is set to a static or fixed IP address (this setting is uncommon), either change the computer to obtain an IP address automatically from the modem router through DHCP, or change the IP address of the computer to a static or fixed IP address in the 192.168.1.2­192.168.1.254 range.
10. On the NETGEAR genie Setup Wizard screen, select the No, I want to configure the Internet connection myself radio button.
11. Click the Next button. 12. Confirm your selection.
The NETGEAR genie BASIC home screen of the web management interface displays.
Because you are not yet connected to the Internet, the Internet pane displays Error Not Connected.
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13. Change the default WAN connection method: a. Select xDSL.
b. From the Physical WAN Type menu, select Ethernet WAN.
c. Click the Apply button. 14. If the computer is disconnected from the modem router, reconnect the computer to the
modem router (see Step 7), relaunch the web browser, and access the web management interface again: a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password.
The NETGEAR genie BASIC home screen of the web management interface displays again.
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15. Select ADVANCED > Setup Wizard.
16. Select the Yes radio button. 17. Click the Next button.
The Setup Wizard starts and searches your Internet connection for servers and protocols to determine your ISP configuration. If the Internet connection is set up successfully, the Congratulation screen displays. If this screen does not display, see Step 18.
18. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection. If this screen does not display, continue with the next step.
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Note: The option for power-cycling the modem router that is stated onscreen applies to a DSL Internet connection only (see Set Up Your Modem Router for DSL Service on page 18).
Take one of the following actions: · If the yellow Ethernet cable is fully inserted in the correct places at the cable or fiber
modem and at the modem router, do the following: a. Select the None of the above radio button. b. Click the Next button. · If the yellow Ethernet cable is not fully inserted or is inserted at a wrong place, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem
and in the red Internet port on the modem router. b. Select the I corrected a problem with the Ethernet cable radio button. c. Click the Next button. 19. (Only if the following screen displays) Specify how to manage problems with the detection of the IP address for the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection IP address.
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Take one of the following actions: · If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button. b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button. · If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following: a. Select either the No or the I don’t know radio button. b. Click the Next button.
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c. Enter the MAC address of the computer or router with which you previously were able to connect to the Internet. You might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button. 20. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following: a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly. b. Run the Setup Wizard one more time. c. Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 191. e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Log In to the Modem Router After Setup to View or Change Settings
After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the modem router by accessing NETGEAR genie. To log in to the modem router: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
The nature of the login screen that displays depends on your Internet browser.
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3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the three sections of the dashboard to view more detailed information. The left column displays the menus, and at the top is an ADVANCED tab that you can use to access more menus and screens.
Change the Language
By default, the language is set as Auto, which means that the modem router detects the language automatically based on your browser settings. You can change the language. To change the language: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
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A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. In the upper right corner, select a language from the menu. 6. When prompted, click the OK button to confirm this change. The screen refreshes with the language that you selected.
Change the admin Password
NETGEAR recommends that you change the default password that you use to log in to the modem router to a more secure password. This is the password that you use to log in to the modem router with the user name admin. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Note: This admin password is not the password that you use for WiFi access. The label on your modem router shows your unique WiFi network name (SSID) and password for WiFi access.
To change the password for the user name admin: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADVANCED > Administration > Set Password.
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6. Type the old password. 7. Type the new password twice. 8. Click the Apply button.
Your settings are saved.
Let the Modem Router Automatically Update Its Firmware
When you set up your modem router and are connected to the Internet, the modem router automatically checks for you to see if newer firmware is available. If it is, a message is displayed at the top of the screen. For information about manually upgrading firmware, see Manually Upload New Firmware and Update the Modem Router on page 152. To automatically update the firmware: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Wait for the modem router to check if newer firmware is available.
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This process might take a few minutes. If the modem router detects new firmware, the modem router displays a message at the top of the screen. 6. Click the message. 7. To upgrade the modem router with the latest firmware, click the Yes button. After the upgrade, the modem router restarts.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upload. For example, do not close the browser, click a link, or load a new page. Do not turn off the modem router. Wait until the modem router finishes restarting and the Power LED turns solid green.
Access the Modem Router with the NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home network from a smartphone, tablet, or computer. The genie app can help you with the following: · Automatically repair common WiFi network problems. · Easily manage modem router features such as Live Parental Controls, guest access,
speed test, and more. · Share and stream music or videos. To use the genie app to access the modem router: 1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie. 2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. 3. Launch the genie app.
The genie app dashboard screen displays. The following figure shows the genie app dashboard for a PC.
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3. Manage the Internet Settings Manually

3

This chapter describes how you can manage the Internet settings of the modem router manually.
Usually, the quickest way to set up the modem router is to allow the NETGEAR genie Setup Wizard to detect the Internet connection when you first access the modem router with an Internet browser. For a cable of fiber service, you can use the Setup Wizard to detect the Internet connection. These options are described in Chapter 2, Install and Access the Modem Router and Its Network. You can also customize or specify your Internet settings manually.
The chapter contains the following sections:
· Use the Setup Wizard After Initial Setup · Manually Set Up the Internet Connection · Manage the MTU Size

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Use the Setup Wizard After Initial Setup
Whether you use DSL, cable, or fiber service, you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router. If you use cable or fiber service, the default connection method must be Ethernet WAN for you to be able to use the Setup Wizard successfully. For more information about the default connection method, see Change the Type of Physical WAN Connection on page 133. To use the Setup Wizard: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADVANCED > Setup Wizard. The screen that displays depends on whether the type of Internet connection is DSL, cable, or fiber: · DSL connection.
For a DSL connection, configure the following settings, which do not display for a cable or fiber connection: a. From the Country menu, select the country in which the modem router operates. b. From the ISP menu, select the DSL service provider. c. Go to Step 6.
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· Cable of fiber connection.
6. Select the Yes radio button. If you select the No radio button, you are taken to the Internet Setup screen (see Manually Set Up the Internet Connection on page 44).
7. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations! screen displays, and you successfully completed the setup process. If the Congratulations! screen does not display, other screens might display and you might need to provide more information, in which case you must continue with the next step. The screens that display depend on your type of ISP connection and configuration.
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8. (Only if the following screen displays) Specify a full scan to let the Setup Wizard find the PVC protocol. The screen that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol. If this screen does not display, continue with the next step.
Do the following: a. Select the Yes radio button. b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
9. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection. If this screen does not display, continue with the next step.
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Take one of the following actions: · If your setup includes a DSL modem, power-cycle the DSL modem:
a. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall jack for your Internet service.
b. If your DSL modem includes a battery backup, remove the battery. c. Wait 10 seconds. d. If your DSL modem includes a battery backup, reinsert the battery. e. Plug in your DSL modem’s power and turn on your DSL modem. f. Wait two minutes. g. Select the I just power cycled the modem and waited for 2 minutes radio
button. h. Click the Next button. · If your setup includes a cable or fiber modem, see if the yellow Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem
and in the red Internet port on the modem router. b. Select the I corrected a problem with the Ethernet cable radio button. c. Click the Next button. · If you do not need to power-cycle the DSL modem or the Ethernet cable is already fully inserted in the correct ports, do the following: a. Select the None of the above radio button. b. Click the Next button. 10. (Only if the following screen displays) Specify how to manage problems with the detection of the IP address for the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection IP address.
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Take one of the following actions: · If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button. b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button. · If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following: a. Select either the No or the I don’t know radio button. b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were able to connect to the Internet. You might find the MAC address on the product label of your device. Enter the MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
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11. If the Congratulations! screen still does not display and the modem router still does not connect to the Internet, do the following: a. Review all your settings. Make sure that you selected the correct options and entered everything correctly. b. Run the Setup Wizard one more time. c. Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 191. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Manually Set Up the Internet Connection
You can view or change the modem router’s Internet connection settings manually. The following sections describe the options to manually set up the Internet connection: · Specify an Internet Connection Without a Login on page 44 · Specify an Internet Connection That Uses a Login and PPPoE Service on page 47 · Specify an Internet Connection That Uses a Login and PPPoA Service on page 50
Specify an Internet Connection Without a Login
If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this information, contact your ISP. To view or specify the Internet connection settings without a login: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Internet. The Internet Setup screen displays. 6. In the Does your Internet connection require a login? section, select the No radio button.
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7. Enter the settings as described in the following table.

Field

Description

Account Name (If Required)

Enter the account name provided by your ISP. This name might also be called the host name. If you do not know the account name, leave this field blank.
By default, the Account Name field contains the model number of the modem router.

Domain Name (If Required) Enter the domain name provided by your ISP. If you do not know the domain name, leave this field blank.

Internet IP Address

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

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Field

Description

Use Static IP Address

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned for static IP address service. The gateway is the ISP router to which your modem router connects.

Use IP over ATM (IPoA)

Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned for IPoA service. The gateway is the ISP router to which your modem router connects.

Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names.

Get Dynamically from ISP

Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

Use These DNS Servers

If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.

Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use Default Address

Use the default MAC address.

Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using. You must use the one computer that is allowed by the ISP.

Use This MAC Address

Enter the MAC address that you want to use.

NAT (Network Address Translation) NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is needed in most situations. Select the NAT setting: · Enable. NAT is enabled. This is the default setting. · Disable. NAT is disabled.

8. Click the Apply button. Your settings are saved.
9. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 191.

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Specify an Internet Connection That Uses a Login and PPPoE Service
If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this information, contact your ISP. To view or specify the Internet connection settings with a login for PPPoE service: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Internet. The Internet Setup screen displays. 6. In the Does your Internet connection require a login? section, make sure that the Yes radio button is selected. The Yes radio button is selected by default.
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7. From the Encapsulation menu, select PPPoE (PPP over Ethernet). 8. Enter the settings as described in the following table.

Field Login
Password Service Name (If Required)
Connection Mode

Description
Enter the login name that your ISP gave you. This login name is often an email address.
Enter the password that you use to log in to your Internet service.
Enter the service name that your ISP gave you. Often, a service name is not required.
From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.

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Field

Description

Idle Timeout (In Minutes)

To change the number of minutes until the Internet login times out, enter the number of minutes.
The idle time-out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

Internet IP Address

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

Use Static IP Address

Your ISP assigned a static IP address. Enter the IP address and IP subnet mask.

Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names.

Get Dynamically from ISP

Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

Use These DNS Servers

If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.

Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your modem router to use your computer’s MAC address (also called cloning).

Use Default Address

Use the default MAC address.

Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using. You must use the one computer that is allowed by the ISP.

Use This MAC Address

Enter the MAC address that you want to use.

NAT (Network Address Translation) NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is needed in most situations. Select the NAT setting: · Enable. NAT is enabled. This is the default setting. · Disable. NAT is disabled.

9. Click the Apply button. Your settings are saved.

10. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 191.

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Specify an Internet Connection That Uses a Login and PPPoA Service
If you want to manually configure the Internet connection settings, use the information that your ISP gave you to log in to your Internet service. If you cannot find this information, contact your ISP.
Note: PPP over ATM (PPPoA) is available only if you connect the modem router to the Internet over a DSL service. PPPoA is not available for cable or fiber service.
To view or specify the Internet connection settings with a login for PPPoA service: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case- sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Internet. The Internet Setup screen displays. 6. In the Does your Internet connection require a login? section, make sure that the Yes radio button is selected. The Yes radio button is selected by default.
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7. From the Encapsulation menu, select PPPoA (PPP over ATM). 8. Enter the settings as described in the following table.

Field Login Password Service Name (If Required) Connection Mode Idle Timeout (In Minutes)

Description
Enter the login name that your ISP gave you. This login name is often an email address.
Enter the password that you use to log in to your Internet service.
Enter the service name that your ISP gave you. Often, a service name is not required.
From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
To change the number of minutes until the Internet login times out, enter the number of minutes. The idle time-out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

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Field

Description

Internet IP Address

Get Dynamically from ISP

Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

Use Static IP Address

Your ISP assigned a static IP address. Enter the IP address and IP subnet mask.

Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names.

Get Dynamically from ISP

Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

Use These DNS Servers

If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.

NAT (Network Address Translation) NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is needed in most situations. Select the NAT settings: · Enable. NAT is enabled. This is the default setting. · Disable. NAT is disabled.

9. Click the Apply button. Your settings are saved.
10. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 191.

Manage the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits.

MTU Concepts
When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.

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Leave the MTU unchanged unless one of these situations occurs:
· You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change: – A secure website that does not open or displays only part of a web page – Yahoo email – MSN portal – America Online’s DSL service
· You use VPN and experience severe performance problems. · You used a program to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.
Table 2. Common MTU sizes

MTU 1500
1492 1472 1468 1460 1436 1400 576

Application The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches. Used in PPPoE environments. Maximum size to use for pinging. (Larger packets are fragmented.) Used in some DHCP environments. Usable by AOL if you do not send or receive large email attachments, for example. Used in PPTP environments or with VPN. Maximum size for AOL DSL. Typical value to connect to dial-up ISPs.

Change the MTU Size

WARNING:
An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers. Change the MTU only if you are sure that it is necessary for your ISP connection.

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To change the MTU size: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADVANCED > Setup > WAN Setup.
6. In the MTU Size field, enter a value from 616 to 1500. The default MTU (maximum transmit unit) value is 1500. The normal MTU value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections.
7. Click the Apply button. Your settings are saved.
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4. Manage the WiFi Network Settings

4

This chapter describes how you can manage the WiFi network settings of the modem router.
The chapter includes the following sections:
· Manage the Basic WiFi Settings and WiFi Security of the Main Network · Use WPS to Add a Device to the WiFi Network · Manage the WiFi Settings and WiFi Security of the Guest Network · Control the WiFi Radios · Manage the WPS Settings · Manage Advanced WiFi Features · Manage Wi-Fi Multimedia Quality of Service
For information about setting up a WiFi access list and managing WiFi access, see Set Up a WiFi Access List and Manage WiFi Access on page 97.

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Manage the Basic WiFi Settings and WiFi Security of the Main Network
The modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security. You can find the preset SSID and password on the product label (see Bottom Panel Product Label on page 13).
IMPORTANT: NETGEAR recommends that you do not change your preset security settings. If you decide to change your preset security settings, make a note of the new settings and store the note in a safe place where you can easily find it.
View or Change the Basic WiFi Settings
You can view or change the basic WiFi settings and WiFi security. The modem router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b devices and the 5 GHz band for 802.11na and 802.11a devices and, for the AC750 WiFi DSL Modem Router Model D6000, also 802.11ac devices.
Tip: If you decide to change the WiFi settings of the modem router’s main network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
To view or change the basic WiFi settings: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Wireless.
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6. View or change the basic WiFi settings and security settings.
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The following table describes the fields on the Wireless Settings screen.

Field

Description

Region Selection

Region

From the menu, select the region in which the modem router operates.
Note: It might not be legal to operate the modem router in a region other than the regions listed in the menu. If your country or region is not listed, check with your local government agency.

Wireless Network (2.4GHz b/g/n)

Enable SSID Broadcast

By default, the modem router broadcasts its SSID so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional WiFi security, but users must know the SSID to be able to join the WiFi network of the modem router.

Enable Wireless By default, WiFi clients that are connected to the 2.4 GHz band of the main WiFi network

Isolation

can access other WiFi devices or Ethernet devices that are connected to the main WiFi

network. To prevent access between devices on the 2.4 GHz band of the main WiFi

network, select the Enable Wireless Isolation check box.

Name (SSID)

The SSID is the WiFi network name. If you did not change the SSID, the default SSID displays. The default SSID is also printed on the product label (see Bottom Panel Product Label on page 13).
Note: NETGEAR recommends that you do not change the default SSID. If you must change the SSID, enter a 32-character (maximum), case-sensitive name in this field.

Channel

From the Channel menu, select Auto for automatic channel selection or select an individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this situation occurs, experiment with different channels to see which one is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by selecting different channels for adjacent APs. NETGEAR recommends a channel spacing of four channels between adjacent APs (for example, use Channels 1 and 5, or 6 and 10).

Mode

From the Mode menu, select one of the following modes: · Up to 54 Mbps. Legacy mode. This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n devices to function at up to 54 Mbps. · Up to 145 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.11n devices to function at up to 145 Mbps. This mode is the default mode. · Up to 300 Mbps. Performance mode. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network and allows 802.11n devices to function at up to 300 Mbps.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.

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Field

Description

Security Options
This information applies to the 2.4 GHz WiFi network.
Note: NETGEAR recommends that you do not change your preset security settings (WPA2-PSK [AES]).
If you must change the WiFi security, select one of the following WiFi security options for the modem router’s WiFi network:
· None. An open WiFi network that does not provide any security. Any WiFi device can join the network. NETGEAR recommends that you do not use an open WiFi network.
· WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you select Up to 54 Mbps from the Mode menu.
WEP limits the WiFi transmission speed to 54 Mbps (the modem router is capable of speeds of up 300 Mbps in the 2.4 GHz band). For information about configuring WEP, see Configure WEP Legacy WiFi Security on page 62.
· WPA-PSK [TKIP]. WPA security provides a secure connection but is superseded by WPA2. The WPA-PSK [TKIP] option displays only if you select Up to 54 Mbps from the Mode menu.
To use WPA security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the main WiFi network, a user must enter this passphrase.
· WPA2-PSK [AES]. WPA2 security is the default setting and enables WiFi devices that support WPA2 to join the 2.4 GHz main WiFi network of the modem router. If you did not change the passphrase, the default passphrase displays. The default passphrase is printed on the product label (see Bottom Panel Product Label on page 13).
WPA2 allow 802.11n devices to connect to the 2.4 GHz band of the main WiFi network at the fastest speed. WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
NETGEAR recommends that you do not change the default passphrase. If you must change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the main WiFi network, a user must enter this passphrase.
· WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA or WPA2 to join the 2.4 GHz main WiFi network of the modem router. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the main WiFi network, a user must enter this passphrase.

Passphrase

The passphrase that provides users access to the WiFi network in the 2.4 GHz band. The passphrase is also referred to as the password or key.

Wireless Network (5GHz 11a/n)

Enable SSID Broadcast

By default, the modem router broadcasts its SSID so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional WiFi security, but users must know the SSID to be able to join the WiFi network of the modem router.

Enable Wireless By default, WiFi clients that are connected to the 5 GHz band of the main WiFi network

Isolation

can access other WiFi devices or Ethernet devices that are connected to the main WiFi

network. To prevent access between devices on the 5 GHz band of the main WiFi

network, select the Enable Wireless Isolation check box.

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Field Name (SSID) Channel
Mode

Description
The SSID is the WiFi network name. If you did not change the SSID, the default SSID displays. The default SSID is also printed on the product label (see Bottom Panel Product Label on page 13).
Note: NETGEAR recommends that you do not change the default SSID. If you must change the SSID, enter a 32-character (maximum), case-sensitive name in this field.
From the Channel menu, select Auto for automatic channel selection or select an individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this situation occurs, experiment with different channels to see which one is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by selecting different channels for adjacent APs. NETGEAR recommends a channel spacing of four channels between adjacent APs.
The options from the Mode menu for the 5 GHz band differ for the N600 WiFi DSL Modem Router Model D3600 and the AC750 WiFi DSL Modem Router Model D6000.
N600 WiFi DSL Modem Router Model D3600 From the Mode menu, select one of the following modes: · Up to 54 Mbps. Legacy mode. This mode allows 802.11na and 802.11a devices to
join the network but limits 802.11na devices to function at up to 54 Mbps. · Up to 150 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11na and 802.11a devices to join the network but limits 802.11na devices to function at up to 150 Mbps. · Up to 300 Mbps. Performance mode. This mode allows 802.11na and 802.11a devices to join the network and allows 802.11na devices to function at up to 300 Mbps. This mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
AC750 WiFi DSL Modem Router Model D6000 From the Mode menu, select one of the following modes: · Up to 54 Mbps. Legacy mode. This mode allows 802.11ac, 802.11na, and 802.11a
devices to join the network but limits 802.11ac and 802.11na devices to function at up to 54 Mbps. · Up to 150 Mbps. Neighbor-friendly mode for reduced interference with neighboring WiFi networks. This mode allows 802.11ac, 802.11na, and 802.11a devices to join the network but limits 802.11ac and 802.11na devices to function at up to 150 Mbps. · Up to 433 Mbps. Performance mode. This mode allows 802.11ac, 802.11na, and 802.11a devices to join the network and allows 802.11ac and 802.11na devices to function at up to 433 Mbps. This mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.

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Field

Description

Security Options This information applies to the 5 GHz WiFi network.
Note: NETGEAR recommends that you do not change your preset security settings (WPA2-PSK [AES]).
If you must change the WiFi security, select one of the following WiFi security options for the modem router’s WiFi network: · None. An open WiFi network that does not provide any security. Any WiFi device can join the network.
NETGEAR recommends that you do not use an open WiFi network. · WPA2-PSK [AES]. WPA2 security is the default setting and enables WiFi devices that support WPA2
to join the 5 GHz main WiFi network of the modem router. If you did not change the passphrase, the default passphrase displays. The default passphrase is printed on the product label (see Bottom Panel Product Label on page 13). WPA2 allow 802.11ac and 802.11na devices to connect to the 5 GHz band of the main WiFi network at the fastest speed. WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security. NETGEAR recommends that you do not change the default passphrase. If you must change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz band of the main WiFi network, a user must enter this passphrase. · WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA or WPA2 to join the 5 GHz main WiFi network of the modem router. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps. To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz band of the main WiFi network, a user must enter this passphrase.

Passphrase

The passphrase that provides users access to the WiFi network in the 5 GHz band. The passphrase is also referred to as the password or key.

7. Click the Apply button.
Your settings are saved.
If you connected over WiFi to the network and you changed the SSID, you are disconnected from the network.
8. Make sure that you can reconnect over WiFi to the network with its new settings.
If you cannot connect over WiFi, check the following:
· If your computer or WiFi device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides. Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
· If your computer or WiFi device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your computer or WiFi device to match the current settings for your network.
· Does your WiFi device display as an attached device? (See View Devices Currently on the Network on page 169.) If it does, it is connected to the network.
· Are you using the correct network name (SSID) and password?

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Configure WEP Legacy WiFi Security
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission speed to 54 Mbps (the modem router is capable of speeds of up 300 Mbps in the 2.4 GHz band). WEP is available only for the 2.4 GHz band.
Tip: If you want to change the WiFi settings of the modem router’s main network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
To configure WEP security: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Wireless. The Wireless Settings screen displays. 6. From the Mode menu, select Up to 54 Mbps. The screen adjusts to display the WEP radio button. 7. In the Security Options section, select the WEP radio button.
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8. From the Authentication Type menu, select one of the following types: · Automatic. Clients can use either Open System or Shared Key authentication. · Shared Key. Clients can use only Shared Key authentication.
9. From the Encryption Strength menu, select the encryption key size: · 64-bit. Standard WEP encryption, using 40/64-bit encryption. · 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides higher encryption security.
10. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button. Only one key can be the active key.
11. Enter the value for the key: · For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0­9, A­F). The key values are not case-sensitive. · For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0­9, A­F). The key values are not case-sensitive. To join the modem router’s WiFi network, a user must enter the key value for the key that you specified as the active key.
12. Click the Apply button. Your settings are saved.
13. Make sure that you can reconnect over WiFi to the network with its new security settings.
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If you cannot connect over WiFi, check the following: · If your computer or WiFi device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides. Some WiFi devices automatically connect to the first open network without WiFi security that they discover. · If your computer or WiFi device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your computer or WiFi device to match the current settings for your network. · Does your WiFi device display as an attached device? (See View Devices Currently on the Network on page 169.) If it does, it is connected to the network. · Are you using the correct network name (SSID) and password?
Use WPS to Add a Device to the WiFi Network
WPS (Wi-Fi Protected Setup) lets you connect a computer or WiFi device to the modem router’s network without entering the WiFi network passphrase or key. Instead, you use a WPS button or enter a PIN to connect. If you use the push button method, the WiFi device that you are trying to connect must provide either a physical button or a software button. If you use the PIN method, you must know the PIN of the WiFi device that you are trying to connect. WPS supports WPA and WPA2 WiFi security. If your modem router network is open (no WiFi security is set, which is not the default setting for the modem router), connecting with WPS automatically sets WPA + WPA2 WiFi security on the modem router network and generates a random passphrase. You can view this passphrase (see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56).
Use WPS with the Push Button Method
For you to use the push button method to connect a WiFi device to the modem router’s WiFi network, the WiFi device that you are trying to connect must provide either a physical button or a software button. You can use the physical button and software button to let a WiFi device join only the main WiFi network, not the guest WiFi network.
To let a WiFi device join the modem router’s main WiFi network using WPS with the push button method: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive.
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4. Click the OK button. The BASIC Home screen displays.
5. Select ADVANCED > WPS Wizard. The screen displays a description of the WPS method.
6. Click the Next button.
By default, the Push Button (recommended) radio button is selected. 7. Either click the button onscreen or press the WPS button on the back panel of the
modem router for 1­5 seconds. Note: The button is labeled Reset WPS.
WARNING: If you press the WPS button on the back panel but do not release it quickly, the modem router resets to factory default settings. For two minutes, the modem router attempts to find the WiFi device (that is, the client) that you want to join the modem router’s main WiFi network. During this time, the WPS LED on the top panel of the modem router blinks green. 8. Within two minutes, go to the WiFi device and press its WPS button to join the modem router’s main WiFi network without entering a password. After the modem router establishes a WPS connection, the WPS LED lights solid green again and the Add WPS Client screen displays a confirmation message. 9. To verify that the WiFi device is connected to the modem router’s main WiFi network, select BASIC > Attached Device. The WiFi device displays onscreen.
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Use WPS with the PIN Method
To use the PIN method to connect a WiFi device to the modem router’s WiFi network, you must know the PIN of the WiFi device that you are trying to connect. To let a WiFi device join the modem router’s WiFi network using WPS with the PIN method: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADVANCED > WPS Wizard. The screen displays a description of the WPS method. 6. Click the Next button. The Add WPS Client screen adjusts. The Push Button (recommended) radio button is selected by default. 7. Select the PIN Number radio button.
8. In the Enter Client’s PIN field, enter the PIN number of the WiFi device. 9. Click the Next button.
For four minutes, the modem router attempts to find the WiFi device (that is, the client) that you want to join the modem router’s main WiFi network. During this time, the WPS LED on the top panel of the modem router blinks green.
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10. Within four minutes, go to the WiFi device and use its WPS software to join the network without entering a password. When the modem router establishes a WPS connection, the WPS LED lights solid green again and the Add WPS Client screen displays a confirmation message.
11. To verify that the WiFi device is connected to the modem router’s main WiFi network, select BASIC > Attached Device. The WiFi device displays onscreen.
Manage the WiFi Settings and WiFi Security of the Guest Network
A guest network allows visitors to use the Internet without using your WiFi security key. By default, the guest WiFi network is disabled. You can enable and configure the guest WiFi network for each WiFi band. The modem router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b devices and the 5 GHz band for 802.11na and 802.11a devices and, for the AC750 WiFi DSL Modem Router Model D6000, also 802.11ac devices. The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For example, if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to 54 Mbps mode in the 2.4 GHz band. For information about configuring the WiFi mode, see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56.
Set Up and Enable a Guest Network
The modem router provides the following default guest networks: · 2.4 GHz band:
– NETGEAR-Guest – NETGEAR-Guest2 – NETGEAR-Guest3 · 5 GHz band: – NETGEAR-5G- Guest – NETGEAR-5G-Guest2 – NETGEAR-5G-Guest3 By default, all of these networks are configured as open networks without security but are disabled. You can enable one, several, or all networks. You can also change the names (SSIDs) for these networks.
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To set up and enable a guest network: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Guest Network.
These options display only if the 2.4 GHz band of the main WiFi network is set to Up to 54 Mbps.
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5. In one of the Network Profiles tables, select the radio button for the guest network (either in the 2.4 GHz band or in the 5 GHz band) that you want to enable and set up.
6. Enable the guest network and configure its WiFi settings as described in the following table.

Field

Description

Wireless Settings – Profile (2.4GHz b/g/n)

Enable Guest Network

By default, the guest WiFi network is disabled. To enable the guest WiFi network for the 2.4 GHz band, select the Enable Guest Network check box.

Enable SSID Broadcast

By default, the modem router broadcasts its SSID of the 2.4 GHz band so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast for the 2.4 GHz band of the guest WiFi network, clear the Enable SSID Broadcast check box.

Allow guest to access My Local Network

By default, WiFi clients that are connected to the 2.4 GHz band of the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network. To allow access to the main WiFi network, select the Allow guest to access My Local Network check box.

Enable Wireless Isolation

By default, WiFi clients that are connected to the 2.4 GHz band of the guest WiFi network can access other WiFi devices on the guest WiFi network. To prevent WiFi clients that are connected to the 2.4 GHz band of the guest WiFi network from accessing other WiFi devices on the guest WiFi network, select the Enable Wireless Isolation check box.

Guest Wireless Network Name (SSID)

The SSID is the 2.4 GHz WiFi band name. The default SSID displays, which is NETGEAR_Guest1, NETGEAR_Guest2, or NETGEAR_Guest3.
If you want to change the SSID in the 2.4 GHz band for the guest WiFi network, enter a 32-character (maximum), case-sensitive name in this field.

Security Options

If you want to change the WiFi security, select one of the following WiFi security options for the 2.4 GHz band of the guest WiFi network:
· None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz band of the guest WiFi network. This is the default setting for the guest WiFi network.
· WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56.). For information about configuring WEP, see Configure WEP Legacy WiFi Security on page 62.
· WPA-PSK [TKIP]. WPA provides a secure connection but is superseded by WPA2. The WPA-PSK [TKIP] option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56.).
To use WPA security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the guest WiFi network, a user must enter this passphrase.

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Field

Description

(continued)
· WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA. Select WPA2 to allow 802.11n devices to connect to the 2.4 GHz band of the guest WiFi network at the fastest speed. If your network includes older devices that do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the guest WiFi network, a user must enter this passphrase.
· WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA or WPA2 to join the 2.4 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz band of the guest WiFi network, a user must enter this passphrase.

Passphrase

The passphrase that provides users access to the guest WiFi network in the 2.4 GHz band. The passphrase is also referred to as the password or key.

Wireless Settings – Profile (5GHz a/n)

Enable Guest Network

By default, the guest WiFi network is disabled. To enable the guest WiFi network for the 5 GHz band, select the Enable Guest Network check box.

Enable SSID Broadcast

By default, the modem router broadcasts its SSID of the 5 GHz band so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast for the 5 GHz band of the guest WiFi network, clear the Enable SSID Broadcast check box.

Allow guest to access My Local Network

By default, WiFi clients that are connected to the 5 GHz band of the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network. To allow access to the main WiFi network, select the Allow guest to access My Local Network check box.

Enable Wireless Isolation

By default, WiFi clients that are connected to the 5 GHz band of the guest WiFi network can access other WiFi devices on the guest WiFi network. To prevent WiFi clients that are connected to the 5 GHz band of the guest WiFi network from accessing other WiFi devices on the guest WiFi network, select the Enable Wireless Isolation check box.

Guest Wireless Network Name (SSID)

The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default SSID displays, which is NETGEAR-5G_Guest1, NETGEAR-5G_Guest2, or NETGEAR-5G_Guest3.
If you want to change the SSID in the 5 GHz band for the guest WiFi network, enter a 32-character (maximum), case-sensitive name in this field.

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Field

Description

Security Options

If you want to change the WiFi security, select one of the following WiFi security options for the 5 GHz band of the guest WiFi network:
· None. An open WiFi network that does not provide any security. Any WiFi device can join the 5 GHz band of the guest WiFi network. This is the default setting for the guest WiFi network.
· WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA. Select WPA2 to allow 802.11ac (for the AC750 WiFi DSL Modem Router Model D6000) and 802.11na devices to connect to the 5 GHz band of the guest WiFi network at the fastest speed. If your network includes older devices that do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz band of the guest WiFi network, a user must enter this passphrase.
· WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA or WPA2 to join the 5 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 5 GHz band of the guest WiFi network, a user must enter this passphrase.

Passphrase

The passphrase that provides users access to the guest WiFi network in the 5 GHz band. The passphrase is also referred to as the password or key.

7. Click the Apply button. Your settings are saved.
8. Make sure that you can reconnect over WiFi to the guest network. If you cannot connect over WiFi, check the following:

· If your computer or WiFi device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides. Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
· Does your WiFi device display as an attached device? (See View Devices Currently on the Network on page 169.) If it does, it is connected to the network.
· Are you using the correct network name (SSID) and password?

Configure WEP Legacy WiFi Security for the Guest WiFi Network
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP supports speeds of up to 54 Mbps (the modem router is capable of speeds of up to 300 Mbps in the 2.4 GHz band).

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IMPORTANT: The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For you to be able to configure WEP in the guest WiFi network, first configure the mode for the main WiFi network as Up to 54 Mbps. For information about configuring the WiFi mode, see View or Change the Basic WiFi Settings on page 56. To configure WEP security for the guest WiFi network: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. In the address field of your browser, enter http://routerlogin.net. The login screen displays. 3. Type admin for the user name and type your password. If you did not yet personalize your password, type password for the password. 4. Click the OK button. The BASIC Home screen displays. 5. Select BASIC > Guest Network. The Guest Network Settings screen displays. 6. In the Security Options section, select the WEP radio button.
7. From the Authentication Type menu in the Security Encryption (WEP) section, select one of the following types: · Shared Key. Clients can use only Shared Key authentication. · Automatic. Clients can use either Open System or Shared Key authentication.
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8. From the Encryption Strength menu in the Security Encryption (WEP) section, select the encryption key size: · 64-bit. Standard WEP encryption, using 40/64-bit encryption. · 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides stronger encryption security.
9. In the Security Encryption (WEP) Key section, generate the key automatically: a. In the Passphrase field, enter a passphrase: b. Click the Generate button. For 64-bit WEP, four different WEP keys are generated and the four key fields are populated with different WEP keys. For 128-bit WEP, only one WEP key is generated and the four key fields are populated with the same WEP key. c. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button. Only one key can be the active key. To join the guest WiFi network, a user must enter the key value for the key that you specified as the active key.
10. Click the Apply button. Your settings are saved.
Control the WiFi Radios
The modem router provides internal WiFi radios that broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over WiFi to the modem router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection to the modem router. You can turn the WiFi radios on and off with the WiFi On/Off button on the modem router, or you can log in to the modem router and enable or disable the WiFi radios through the web management interface. If you are close to the modem router, it might be easier to press the WiFi On/Off button. If you are away from the modem router or already logged in, it might be easier to enable or disable the radios through the web management interface.
Use the WiFi On/Off Button
To turn the WiFi radios off and on with the WiFi On/Off button: Press the WiFi On/Off button on the back panel of the modem router for two seconds. If you turned off the WiFi radios, the WiFi LED turns off. If you turned on the WiFi radios, the WiFi LED lights solid green.
Tip: If you want to disable the WiFi radio or radios of the modem router, use a wired connection to avoid being disconnected when WiFi radio or radios turn off.
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Enable or Disable the WiFi Radios
If you used the WiFi On/Off button to turn off the WiFi radios, you cannot log in to the modem router to turn them back on. You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back on. To enable or disable the WiFi radios: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADVANCED > Advanced Setup > Wireless Settings.
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6. Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n) section, Advanced Wireless Settings (5GHz a/n) section, or both sections: · Turn off the radio. Clear the Enable Wireless Router Radio check box. If both radios are disabled, the WiFi LED turns off (see Top Panel with LEDs on page 10). · Turn on the radio. Select the Enable Wireless Router Radio check box. If at least one radio is enabled, the WiFi LED lights solid green.
7. Click the Apply button. Your settings are saved.
Manage the WPS Settings
Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. You can change the WPS default settings. To manage WPS Settings: 1. Launch an Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays. 5. Scroll down to the bottom of the screen.
The Router’s PIN field displays the fixed PIN that you use to configure the modem router’s WiFi settings from another platform through WPS. 6. To disable the PIN, clear the Enable Router’s PIN check box.
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By default, the Enable Router’s PIN check box is selected and the modem router’s PIN is enabled. For enhanced security, you can disable the modem router’s PIN by clearing the Enable Router’s PIN check box. However, when you disable the modem router’s PIN, WPS is not disabled because you can still use the physical WPS button.
Note: The PIN function might temporarily be disabled automatically if the modem router detects suspicious attempts to break into the modem router’s WiFi settings by using the router’s PIN through WPS.
7. To allow the wireless settings for the 2.4 GHz radio to be changed automatically when you use WPS, clear the Keep Existing Wireless Settings (2.4GHz b/g/n) check box.
8. To allow the wireless settings for the 5 GHz radio to be changed automatically when you use WPS, clear the Keep Existing Wireless Settings (5GHz a/n) check box. By default, both Keep Existing Wireless Settings check boxes are selected. NETGEAR recommends that you leave these check box selected. If you clear these check box, the next time a new WiFi client uses WPS to connect to the modem router, the modem router WiFi settings change to an automatically generated random SSID and passphrase. For information about viewing this SSID and passphrase, see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56. Clear the Keep Existing Wireless Settings check box for a radio only if you want to allow the WPS process to change the SSID and passphrase for WiFi access for that radio.
WARNING: If you clear the Keep Existing Wireless Settings check box for a radio and use WPS to add a computer or WiFi device to the modem router’s WiFi network, the SSID and passphrase are automatically generated and other WiFi devices that are already connected to the modem router’s WiFi network might be disconnected.
9. Click the Apply button. Your settings are saved.
Manage Advanced WiFi Features
For most WiFi networks, the advanced WiFi features work fine and you do not need to change the settings.
Tip: If you want to change the WiFi settings of the modem router’s main network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
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To manage advanced WiFi features: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login screen displays. 3. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select ADVANCED > Advanced Setup > Wireless Settings.
6. Enter the settings as described in the following table.
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Except for the description of 20/40 MHz coexistence, the descriptions in the table (not the settings onscreen) apply to both the Advanced Wireless Settings (2.4GHz b/g/n) section and the Advanced Wireless Settings (5GHz a/n) section.

Field

Description

Enable 20/40 MHz Coexistence

By default, 20/40 MHz coexistence is enabled to prevent interference between WiFi networks in your environment at the expense of the WiFi speed. If no other WiFi networks are present in your environment, you can clear the Enable 20/40 MHz Coexistence check box to increase the WiFi speed to the maximum supported speed.
Note: 20/40 MHz coexistence applies to the 2.4 GHz band only.

Fragmentation Length (256-2346)
CTS/RTS Threshold (1-2347)
Preamble Mode

The fragmentation length (the default is 2346), CTS/RTS threshold (the default is 2347), and the preamble mode (the default is Automatic) are reserved for WiFi testing and advanced configuration only. Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of the modem router unexpectedly.

Transmit Power Control

You can lower the WiFi transmit power by selecting a value lower than 100% from the Transmit Power Control menu.
The setting of 100% allows the modem router to use the maximum WiFi transmit power to transmit WiFi packets. Reducing the transmit power can save the power consumption for the modem router but also reduces the WiFi coverage. If you want to ensure maximum WiFi coverage, NETGEAR recommends that you leave the setting on the Transmit Power Control menu at 100%.

7. Click the Apply button. Your settings are saved.

Manage Wi-Fi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link.
WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled on both the application and the client running that application. Legacy applications that do not support WMM and applications that d

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