NETGEAR D3600 WiFi DSL Modem Router User Guide
- June 16, 2024
- NETGEAR
Table of Contents
- D3600 WiFi DSL Modem Router
- Product Information
- Specifications
- Product Usage Instructions
- Connecting the Modem Router to an ADSL Service
- Connecting the Modem Router to a Cable or Fiber Modem
- Q: Can I use both ADSL and cable/fiber connections
- Q: How do I change the default WAN connection method in the
D3600 WiFi DSL Modem Router
Product Information
Specifications
- Model: N600 WiFi DSL Modem Router (Model D3600)
- Model: AC750 WiFi DSL Modem Router (Model D6000)
- Package Content:
- ADSL microfilter (varies by region)
- Modem router (Model D6000 shown)
- Phone cable
- Ethernet cable
- Power adapter (varies by region)
Product Usage Instructions
Connecting the Modem Router to an ADSL Service
-
Contact your Internet service provider (ISP) to confirm that
your DSL service is ADSL. -
Install an ADSL microfilter between the phone line and the
phone. -
Use a phone cable to connect the microfilter to the gray ADSL
port on the modem router. -
Connect the power adapter to the modem router and plug it into
an electrical outlet. -
Wait for the startup procedure to complete and the Power LED to
light solid green. -
In the web browser address field, enter www.routerlogin.net to
access the NETGEAR genie Setup Wizard. -
If prompted, enter “admin” for both the user name and
password. -
In the Setup Wizard, follow the on-screen instructions to
complete the setup process.
Connecting the Modem Router to a Cable or Fiber Modem
-
Connect the modem router to the Internet by using an Ethernet
cable to connect the cable or fiber modem to the yellow LAN4 WAN
Ethernet port next to the gray ADSL port on the modem router. -
Connect a computer to the modem router by using an Ethernet
cable to connect your computer to any yellow LAN Ethernet port on
the modem router. -
Connect the power adapter to the modem router and plug it into
an electrical outlet. -
Wait for the startup procedure to complete and the Power LED to
light solid green. -
In the web browser address field, enter www.routerlogin.net to
access the NETGEAR genie Setup Wizard. -
If prompted, enter “admin” for both the user name and
password. -
In the Setup Wizard, follow the on-screen instructions to
complete the setup process.
Frequently Asked Questions (FAQ)
Q: Can I use both ADSL and cable/fiber connections
simultaneously?
A: No, you should choose only one connection method (ADSL or
cable/fiber). Do not use both at the same time.
Q: How do I change the default WAN connection method in the
NETGEAR genie?
A: Follow these steps:
- In the NETGEAR genie menu, select BASIC > xDSL.
- From the Physical WAN Type menu, select Ethernet WAN.
- Click the Apply button.
Quick Start
N600 WiFi DSL Modem Router
Model D3600
AC750 WiFi DSL Modem Router
Model D6000
Package Content
ADSL microfilter
(varies by region)
Modem router
(Model D6000 shown)
Phone cable
Ethernet cable
Power adapter
(varies by region)
You can connect the modem router either to an 5. Log in to the modem router.
ADSL service or to a cable or fiber modem. Choose one connection method only. Do not use both.
Launch a web browser.
The NETGEAR genie Setup Wizard
Connect the Modem Router to an displays.
ADSL Service
1. Contact your Internet service provider (ISP). Two types of DSL are
available: ADSL and VDSL. Contact your ISP to confirm that your DSL service is
ADSL. This product supports
If you do not see genie, in the address field of the web browser, enter www.routerlogin.net. When prompted, enter admin for the user name and password for the password.
only ADSL.
Connect the Modem Router to a Cable or Fiber Modem
Wait for the startup procedure to complete and the Power LED to light solid green.
Connect the modem router to the Internet.
Connect a computer.
Use an Ethernet cable to connect your computer to the yellow LAN1, LAN2, or
Use an Ethernet cable to connect
LAN3 Ethernet port on the modem router.
the cable or fiber modem to the
yellow LAN4 WAN Ethernet port
You can also use WiFi to connect. To connect
next to the gray ADSL port on the
with WiFi, use the WiFi network name and
modem router. (Do not use another
password on the product label.
LAN port for this connection.)
4. Log in to the modem router.
2. Power on the modem router.
Launch a web browser.
2. Connect the modem router to the Internet.
Install an ADSL microfilter between the phone line and the phone.
ADSL Internet
Use a phone cable to connect the microfilter to the gray ADSL port on the modem router.
For additional information about connecting to a DSL service, see the other side of this installation guide.
Cable or fiber Internet
ADS L P hon e
Line
ADSL microfilter
Connect the power adapter to the modem router and plug it into an electrical outlet.
The NETGEAR genie Setup Wizard displays.
a. Select the No radio button to cancel the Setup Wizard.
b. Click the Next button.
If you do not see genie, in the address field of the web browser, enter
www.routerlogin.net. When prompted, enter admin for the user name and password
for the password.
3. Power on the modem router. Connect the power adapter to the modem router
and plug it into an electrical outlet.
Wait for the startup procedure to complete
Phone cable to ADSL port
Ethernet cable to LAN4 WAN
5. In genie, change the default WAN connection method.
a. Select BASIC > xDSL from the NETGEAR genie menu.
and the Power LED to light solid green.
4. Connect a computer. Use an Ethernet cable to connect your computer to any
yellow LAN Etherent port on the modem router.
Cable or fiber modem
port next to ADSL port
Modem router
b. From the Physical WAN Type menu, select Ethernet WAN.
c. Click the Apply button.
6. In genie, start the Setup Wizard manually.
You can also use WiFi to connect. To connect with WiFi, use the WiFi network name and password on the product label.
Power adapter
a. Select ADVANCED > Setup Wizard from the NETGEAR genie menu.
b. Click the Next button.
Information for DSL Service
You can connect directly to a DSL line or to a fiber or cable modem.
If you are connecting to a DSL line, make sure that your DSL service is active
before you install the modem router. You need the following information to
install your DSL modem and connect to the Internet:
· DSL user name and password. This information is included in the welcome
letter your DSL ISP sent you when you signed up for your service. Record your
DSL Internet service account user name and password.
· Your telephone number or DSL account number. If you do not have voice
service, you can use your DSL account number in place of a phone number.
If you do not know or cannot locate your DSL user name and password, call your
DSL Internet service provider (ISP). Be specific when speaking with your DSL
Internet service provider. For example, you could say, “I need my DSL service
user name and password. Can you help me?”
Note: If your provider says that they do not support NETGEAR services, tell
them that you need only your DSL user name and password; you do not need
support.
WiFi Network Name and Password
This product has a unique WiFi network name (SSID) and network key (password). The default SSID and password are uniquely generated for every device, like a serial number, to protect and maximize your wireless security. This information is on the product label.
NETGEAR recommends that you use the preset WiFi settings because you can check the product label if you forget them. NETGEAR genie lets you change these settings. If you do so, write down the new WiFi settings and store them in a safe place.
March 2015
NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA
Join the Modem Router’s WiFi Network
To connect your computer or WiFi device (such as a smartphone or gaming
device) to your modem router’s WiFi network, you can use either the manual
method or Wi-Fi Protected Setup (WPS) method.
Manual Method
1. Open the software utility that manages your WiFi connections on the
computer or WiFi device that you want to connect to your modem router. This
utility scans for all wireless networks in your area.
2. Find and select your modem router’s WiFi network name (SSID). The SSID is
on the product label.
3. Enter the modem router’s password (or your custom password if you changed
it) and click the Connect button. The password is on the product label.
4. Repeat Step 1 through Step 3 to add other computers or WiFi devices.
WPS Method
If your computer or WiFi device supports WPS, you can use WPS to join the
modem router’s WiFi network. For help with the WPS button on your computer or
WiFi device, check the instructions or online help that came with that
computer or WiFi device. Some older equipment cannot use WPS.
Note: WPS does not support WEP security. If you are using WEP security, use
the manual method. 1. Press and quickly release the Reset WPS button on the
modem router
with the end of a paper clip or a similar object. The WPS LED blinks green.
WARNING: If you do not quickly release the Reset WPS button, the modem router
returns to its factory settings.
2. Within two minutes, on your computer or WiFi device, press its WPS button
or click its onscreen WPS button.
The WPS LED on the modem router lights solid green when the computer or WiFi
device connects to your router.
3. Repeat this process to add other computers or WiFi devices.
Reset Modem Router to Factory Settings
You can return the modem router to its factory settings. Use the end of a
paper clip or a similar object to press and hold the Reset WPS button on the
modem router until the Power LED blinks green. The modem router resets and
returns to the factory settings.
Support
Thank you for purchasing this NETGEAR product.
After installing your device, locate the serial number on the label of your
product and use it to register your product at https://my.netgear.com. You
must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com. NETGEAR
recommends that you use only the official NETGEAR support resources.
You can get the user manual online at http://downloadcenter.netgear.com or
through a link in the product’s user interface.
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/. For regulatory
compliance information, visit http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
N600 WiFi DSL Modem Router
Model D3600
AC750 WiFi DSL Modem Router
Model D6000
User Manual
December 2015 202-11386-02
350 East Plumeria Drive San Jose, CA 95134 USA
N600 and AC750 WiFi DSL Modem Routers
Support
Thank you for purchasing this NETGEAR product. You can visit
www.netgear.com/support to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit
http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory. See the regulatory compliance
document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
2
Contents
Chapter 1 Hardware Overview of the Modem Router
Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 9 Top Panel with LEDs . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back Panel with Ports, Buttons, DC Connector, and Antennas. . . . . . . . . .
. . . . 11 Bottom Panel Product Label . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2 Install and Access the Modem Router and Its Network
Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 15 Before You Connect to the Modem Router . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 16 WiFi Connection . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 17 NETGEAR genie Setup Wizard. . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Set Up
Your Modem Router for DSL Service. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 18 DSL Service . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Cable the Modem
Router for DSL Service and Access the Modem Router . 19 Set Up Your Modem
Router for Cable or Fiber Service . . . . . . . . . . . . . . . . . . . . 26
Log In to the Modem Router After Setup to View or Change Settings. . . . . . .
33 Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 34 Change the admin Password . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Let the Modem Router Automatically Update Its Firmware . . . . . . . . . . . .
. . . . 36 Access the Modem Router with the NETGEAR genie App . . . . . . . .
. . . . . . . . . . 37
Chapter 3 Manage the Internet Settings Manually
Use the Setup Wizard After Initial Setup . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 39 Manually Set Up the Internet Connection . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 44
Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . .
. . . . . . . 44 Specify an Internet Connection That Uses a Login and PPPoE
Service . . . . 47 Specify an Internet Connection That Uses a Login and PPPoA
Service . . . . 50 Manage the MTU Size. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 MTU Concepts . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 52 Change the MTU Size . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 4 Manage the WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network. . . . .
56 View or Change the Basic WiFi Settings . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 56 Configure WEP Legacy WiFi Security . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 62
Use WPS to Add a Device to the WiFi Network . . . . . . . . . . . . . . . . .
. . . . . . . . . 64
3
N600 and AC750 WiFi DSL Modem Routers
Use WPS with the Push Button Method . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 64 Use WPS with the PIN Method . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 66 Manage the WiFi Settings and
WiFi Security of the Guest Network . . . . . . . . . 67 Set Up and Enable a
Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 67 Configure WEP Legacy WiFi Security for the Guest WiFi Network. . . . . .
. . 71 Control the WiFi Radios . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 73 Use the WiFi On/Off Button . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Enable or Disable the WiFi Radios. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 74 Manage the WPS Settings . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Manage
Advanced WiFi Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 76 Manage Wi-Fi Multimedia Quality of Service . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 78
Chapter 5 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 81 Use Keywords to Block Internet Sites .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Set Up Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 85 Remove a Keyword or Domain from the
Blocked List. . . . . . . . . . . . . . . . . . . 86 Remove All Keywords and
Domains from the Blocked List . . . . . . . . . . . . . . 87 Specify a Trusted
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 87 Manage Simple Outbound Firewall Rules for Services and
Applications. . . . . . 89 Add an Outbound Firewall Rule. . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Add an Outbound
Firewall Rule for a Custom Service or Application . . . . . . 91 Change an
Outbound Firewall Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 93 Remove an Outbound Firewall Rule . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 94 Set Up a Schedule for Keyword
Blocking and Outbound Firewall Rules . . . . . . 95 Set Up a WiFi Access List
and Manage WiFi Access . . . . . . . . . . . . . . . . . . . . . . . 97 Set Up
and Enable a WiFi Access List . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 97 Change the Settings for a Device on the WiFi Access List
. . . . . . . . . . . . . . . 98 Remove a Device From the WiFi Access List . .
. . . . . . . . . . . . . . . . . . . . . . . . . 99 Set Up Security Event
Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 100
Chapter 6 Share a Storage Device
USB Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 104 Connect a USB Device to the Modem Router .
. . . . . . . . . . . . . . . . . . . . . . . . . . 104 Access a Storage
Device Connected to the Modem Router . . . . . . . . . . . . . . . 105 Back Up
Windows Computers with ReadySHARE Vault. . . . . . . . . . . . . . . . . . .
106 Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . .
. . . . . . . . . . 106
Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 106 Prepare to Back Up a Large Amount of Data . . . . .
. . . . . . . . . . . . . . . . . . . . 107 Use Time Machine to Back Up onto a
Storage Device. . . . . . . . . . . . . . . . . . 107 Control Access to a
Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 108 Use FTP Within Your Network . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 110 View Network Folders on a Device .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Add
a Network Folder on a Storage Device. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 112 Change a Network Folder, Including Read and Write Access,
on a USB Drive 113 Safely Remove a USB Device . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 115
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N600 and AC750 WiFi DSL Modem Routers
Chapter 7 Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . .
. . . . . . . . . . . 117 Download the ReadySHARE Printer Utility . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 117 Install the ReadySHARE
Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 118 Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 119 View or Change the Status of a
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . .
. . . . . . . 121 Change NETGEAR USB Control Center Settings . . . . . . . . .
. . . . . . . . . . . . . . . . 122
Change the NETGEAR USB Control Center Language . . . . . . . . . . . . . . . .
. . 123 Specify the Time-out . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 123
Chapter 8 Access Storage Devices Through the Internet
Set Up and Manage Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 125 Your Personal FTP Server . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Set Up Dynamic DNS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 126
Access Storage Devices Through the Internet . . . . . . . . . . . . . . . . .
. . . . . . . . . 127 Set Up FTP Access Through the Internet. . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 127 Access Storage Devices Through the
Internet with FTP . . . . . . . . . . . . . . . . 129
Chapter 9 Manage the WAN and LAN Network Settings
Manage the ADSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 131 Change the Type of Physical WAN Connection.
. . . . . . . . . . . . . . . . . . . . . . . . . 133 Manage the WAN Security
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
134 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 135 Manage IGMP Proxying and VPN Pass-
Through. . . . . . . . . . . . . . . . . . . . . . . . . 136 Manage NAT
Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 137 Manage the SIP Application-Level Gateway . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 137 Manage the Modem Router’s
LAN IP Address Settings . . . . . . . . . . . . . . . . . . . 138 Manage
Reserved LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 139
Reserve a LAN IP address . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 139 Change a Reserved IP Address . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Remove a Reserved
IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141 Change the Modem Router’s Device Name. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 141 Manage the DHCP Server Address Pool . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 142 Disable the Built-In DHCP
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 143 Set Up and Manage Custom Static Routes. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 144 Set Up a Static Route . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Change a
Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 147 Remove a Static Route . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Improve Network
Connections with Universal Plug and Play . . . . . . . . . . . . . . 148
Chapter 10 Manage the Modem Router and Monitor the Traffic
Update the Firmware of the Modem Router . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 151 Check for New Firmware and Update the Modem Router . . .
. . . . . . . . . . . 151 Manually Upload New Firmware and Update the Modem
Router . . . . . . . . 152
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N600 and AC750 WiFi DSL Modem Routers
Manage the Configuration File of the Modem Router. . . . . . . . . . . . . . .
. . . . . 153 Back Up the Settings . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 153 Restore the Settings . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 154
Return the Modem Router to Its Factory Default Settings. . . . . . . . . . . .
. . . . 155 Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 155 Erase the Settings . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 156
View the Status and Statistics of the Modem Router . . . . . . . . . . . . . .
. . . . . . 157 View Information About the Modem Router and the Internet,
Modem, and WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 157 View the Traffic Statistics . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 View or
Change a PPPoE or PPPoA Internet Connection . . . . . . . . . . . . . . . 164
View or Change a TCP/IP Internet Connection . . . . . . . . . . . . . . . . .
. . . . . . 165
Manage the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 167 View the Logs . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
167 Specify Which Activities Are Logged. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 168
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 169 Manage the Modem Router Remotely . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 11 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications. . .
173 Forward Incoming Traffic for a Default Service or Application . . . . . .
. . . . 173 Add a Port Forwarding Rule with a Custom Service or Application. .
. . . . . 174 Change a Port Forwarding Rule . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 176 Remove a Port Forwarding Rule . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Application Example: Make a Local Web Server Public . . . . . . . . . . . . .
. . . . 178 How the Modem Router Implements the Port Forwarding Rule . . . . .
. . . . 179
Manage Port Triggering for Services and Applications . . . . . . . . . . . . .
. . . . . . 179 Add a Port Triggering Rule. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 180 Change a Port Triggering
Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182 Remove a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 183 Specify the Time-Out Period for Port
Triggering . . . . . . . . . . . . . . . . . . . . . 184 Disable Port
Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 185 Application Example: Port Triggering for Internet
Relay Chat . . . . . . . . . . . 185
Chapter 12 Troubleshooting
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 188 Troubleshoot with the LEDs . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 189 WiFi LED Is Off . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
189 Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 190 You Cannot Log In to the Modem
Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 191 Troubleshoot the DSL Link. . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Internet LED Is
Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 192 Obtain an Internet IP Address . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 192 Troubleshoot PPPoE or
PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 193 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 194
6
N600 and AC750 WiFi DSL Modem Routers Changes Are Not Saved . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Troubleshoot the WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 195 Troubleshoot Your Network Using the Ping Utility
. . . . . . . . . . . . . . . . . . . . . . . 196
Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . .
. . . . . . . 196 Test the Path from Your Computer to a Remote Device . . . .
. . . . . . . . . . . . 197
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 199 Technical and Environmental
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
7
1. Hardware Overview of the Modem Router
1
This manual describes the following models: · NETGEAR® N600 WiFi DSL Modem
Router, Model D3600. Provides two radios with WiFi connection speeds up to1
300 Mbps per radio for a total aggregate throughput of 600 Mbps. The 2.4 GHz
radio supports 802.11n and the 5 GHz radio supports 802.11na. · NETGEAR® AC750
WiFi DSL Modem Router, Model D6000. Provides two radios with WiFi connection
speeds up to1 300 Mbps for the 2.4 GHz radio and up to1 433 Mbps for the 5 GHz
radio for a total aggregate throughput of 750 Mbps. The 2.4 GHz radio supports
802.11n and the 5 GHz radio supports 802.11ac.
For each model, both radios can be active simultaneously.These models are
compatible with most major DSL Internet service providers and also supports
cable or fiber Internet service. In this manual, both models are referred to
as the modem router. Also, in this manual, the terms wireless and WiFi are
interchangeable. The chapter contains the following sections:
· Unpack Your Modem Router · Top Panel with LEDs · Back Panel with Ports,
Buttons, DC Connector, and Antennas · Bottom Panel Product Label
Note: For more information about the topics that are covered in this manual,
visit the support website at support.netgear.com.
Note: Firmware updates with new features and bug fixes are made available from
time to time at downloadcenter.netgear.com. You can check for and download new
firmware manually. If the features or behavior of your product does not match
what is described in this guide, you might need to update your firmware.
1. Actual data throughput and WiFi coverage will vary. Network conditions and
environmental factors, including volume of network traffic, building materials
and construction, and network overhead, lower actual data throughput rate and
WiFi coverage. NETGEAR makes no express or implied representations or
warranties about this product’s compatibility with any future standards.
8
N600 and AC750 WiFi DSL Modem Routers
Unpack Your Modem Router
Your package contains the following items.
Modem router (D6000 shown)
ADSL filter (varies by region)
Phone cable
Ethernet cable
Power adapter (varies by region)
Figure 1. Package contents for the modem router
Your package might contain more items. The filter or phone cable provided depends on the region, and in some locations, a CD is included.
Hardware Overview of the Modem Router 9
N600 and AC750 WiFi DSL Modem Routers
Top Panel with LEDs
The modem router displays status LEDs on top.
Figure 2. Modem router top panel with LEDs
The following table describes the LEDs from right to left and their behavior.
For information about how to troubleshoot with the LEDs, see Troubleshoot with
the LEDs on page 189. Table 1. LED descriptions
LED
Icon Description
Power
· Solid green. The power is on and the modem router is functioning normally. ·
Blinking green. The modem router is starting up, the firmware is upgrading, or
someone pressed the Reset button. · Off. The modem router is not receiving
power.
DSL
· Solid green. The modem router is providing a DSL connection. In technical terms,
the DSL port is synchronized with an ISP’s network-access device.
· Blinking green. The modem router is negotiating the best possible speed on the
DSL line.
· Off. The modem router is not negotiating the speed on the DSL line and is not providing a DSL connection.
Internet
· Solid green. The modem router is connected to the Internet. · Blinking green. The Internet port is transmitting or receiving traffic. · Off. The modem router is not connected to the Internet.
WiFi
· Solid green. The modem router is providing WiFi connectivity. · Blinking
green. The WiFi link is transmitting or receiving traffic. · Off. The modem
router is not providing WiFi connectivity. You can still plug an
Ethernet cable into one of the LAN ports to get wired connectivity.
Hardware Overview of the Modem Router 10
N600 and AC750 WiFi DSL Modem Routers
Table 1. LED descriptions (continued)
LED
Icon Description
WPS
· Solid green. WPS (Wi-Fi Protected Setup) is ready for use. By default, the
WPS LED lights solid green when the power is on.
· Blinking green for two minutes. Someone pressed the WPS button on the modem
router to join the WiFi network. For more information, see Use WPS to Add a
Device to the WiFi Network on page 64.
USB
· Solid green. A USB device is connected and is ready. · Blinking green. A USB
device is plugged in and is trying to connect. · Off. No USB device is
connected, or someone clicked the Safely Remove Hardware
button and it is now safe to remove the attached USB device.
Ethernet
· Solid green. One or more Ethernet ports are connected to powered-on devices. · Blinking green. One or more Ethernet ports are transmitting or receiving traffic. · Off. None of the Ethernet ports are connected to a powered-on device.
Back Panel with Ports, Buttons, DC Connector, and Antennas
The following figure shows the ports, button, DC connector, and antennas on the back panel of the modem router.
DC power connector
Ethernet LAN ports 1 through3
ADSL port
WiFi On/Off button
USB port
Ethernet LAN port 4 or Reset and WAN port WPS button
Figure 3. Modem router back panel
Hardware Overview of the Modem Router 11
N600 and AC750 WiFi DSL Modem Routers
Viewed from left to right, the back panel contains the following components:
· Antenna. One fixed antenna that you can swivel in any direction. · DC power
connector. Connect the power adapter that came in the product package to
the DC power connector. · USB port. One USB 2.0 port. · Ethernet LAN ports.
Four Gigabit Ethernet RJ-45 LAN ports to connect the modem
router to LAN devices. These ports are colored yellow. The LAN4 WAN port can
also function as a WAN port for cable or fiber service. · ADSL port. One RJ-11
asynchronous DSL (ADSL) port for connecting the modem router to an ADSL line.
This port is colored gray.
Note: You can use either the ADSL port or the LAN4 WAN port for Internet
connectivity.
· Reset and WPS button. This button provides the following two functions: –
Activating WPS. Pressing this button for 15 seconds activates WPS (Wi-Fi
Protected Setup) to let you add a WiFi device to the WiFi network without
typing the WiFi password. For information about this function, see Use WPS
with the Push Button Method on page 64. – Resetting the modem router to
factory default settings. Pressing this button for 615 seconds resets the
modem router to factory default settings. For more information, see Use the
Reset Button on page 155. – Powering off the modem router. Pressing this
button for 15 seconds or more powers off the modem router. To power on the
modem router, disconnect the power adapter from the modem router and plug it
back it.
· WiFi On/Off button. Press the WiFi On/Off button to turn the WiFi radios on
or off. · Antenna. A second fixed antenna hat you can swivel in any direction.
Although you can swivel the antennas in any direction, for best performance,
NETGEAR recommends that you position the antennas perpendicular, that is, at a
90-degree angle to each other.
.
90-degree angle
90-degree angle
Figure 4. Recommended antenna angle
Hardware Overview of the Modem Router 12
N600 and AC750 WiFi DSL Modem Routers
Bottom Panel Product Label
The product label on the bottom panel of the modem router lists the login
information, WiFi network name (SSID), network key (password), serial number,
and MAC address of the modem router.
Figure 5. Modem router product label
Hardware Overview of the Modem Router 13
2. Install and Access the Modem Router and Its Network
2
This chapter describes how you can install and access the modem router and its
network.
The chapter contains the following sections:
· Position Your Modem Router · Before You Connect to the Modem Router · Set Up
Your Modem Router for DSL Service · Set Up Your Modem Router for Cable or
Fiber Service · Log In to the Modem Router After Setup to View or Change
Settings · Change the Language · Change the admin Password · Let the Modem
Router Automatically Update Its Firmware · Access the Modem Router with the
NETGEAR genie App
14
N600 and AC750 WiFi DSL Modem Routers
Position Your Modem Router
The modem router lets you access your network anywhere within the operating
range of your WiFi network. However, the operating distance or range of your
WiFi connection can vary significantly depending on the physical placement of
your modem router. For example, the thickness and number of walls the WiFi
signal passes through can limit the range. Additionally, other WiFi access
points in and around your home might affect your modem router’s signal. WiFi
access points are routers, repeaters, WiFi range extenders, and any other
device that emits a WiFi signal for network access. Position your modem router
according to the following guidelines: · Place your modem router near the
center of the area where your computers and other
devices operate and within line of sight to your WiFi devices. · Make sure
that the modem router is within reach of an AC power outlet and near Ethernet
cables for wired computers. · Place the modem router in an elevated location,
minimizing the number walls and ceilings
between the modem router and your other devices. · Place the modem router away
from electrical devices such as these:
– Ceiling fans – Home security systems – Microwaves – Computers – Base of a
cordless phone – 2.4 GHz cordless phone · Place the modem router away from
large metal surfaces, large glass surfaces, insulated walls, and items such as
these: – Solid metal door – Aluminum studs – Fish tanks – Mirrors – Brick –
Concrete If you are using adjacent access points, use different radio
frequency channels to reduce interference. For information about the best
angle for the antennas of the modem router, see Back Panel with Ports,
Buttons, DC Connector, and Antennas on page 11.
Install and Access the Modem Router and Its Network 15
N600 and AC750 WiFi DSL Modem Routers
Before You Connect to the Modem Router
During and after installation, you can connect to the modem router’s network
through a wired or WiFi connection. If you set up your computer to use a
static IP address, change the settings of your computer so that it uses
Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the modem router using an Ethernet cable and
join the modem router’s local area network (LAN).
WiFi Connection
You can connect to the modem router’s WiFi network, which is listed on the
product label in the WiFi Network Name (SSID) field. The password that you
must use to connect to the WiFi network is listed in the Network Key
(Password) field.
WiFi Network Name (SSID) Network key (password)
Figure 6. Modem router product label with WiFi network name (SSID) and
password (network key)
Install and Access the Modem Router and Its Network 16
N600 and AC750 WiFi DSL Modem Routers
Types of Logins
Separate types of logins serve different purposes. It is important that you
understand the difference so that you know which login to use when. Types of
logins: · ISP login. The login that your Internet service provider (ISP) gave
you logs you in to your
Internet service. Your ISP gave you this login information in a letter or some
other way. If you cannot find this login information, contact your ISP. · WiFi
network key or password. Your modem router is preset with a unique WiFi
network name (SSID) and password for WiFi access. This information is on the
product label. Use this information to connect a WiFi device to the WiFi
network of the modem router. · Modem Router login. This logs you in to the
modem router interface as admin from an Internet browser.
NETGEAR genie Setup Wizard
How you can use the NETGEAR genie Setup Wizard during installation and setup
of your modem router depends on the type of Internet service that you use: ·
DSL service. If you install your modem router for DSL service, you can set up
your
modem router with the NETGEAR genie Setup Wizard, which launches the first
time that you set up the Internet connection for your modem router. The
NETGEAR genie Setup Wizard runs on any device with a web browser. For more
information, see Set Up Your Modem Router for DSL Service on page 18. · Cable
or fiber service. If you install your modem router for cable or fiber service,
you must cancel the NETGEAR genie Setup Wizard when it launches the first time
that you set up the Internet connection for your modem router. You must first
use the web management interface to change the default WAN connection method
and then manually start the NETGEAR genie Setup Wizard. For more information,
see Set Up Your Modem Router for Cable or Fiber Service on page 26.
Note: After installation and setup, the NETGEAR genie Setup Wizard is always
accessible, either for an installation with cable or fiber service or for an
installation with DSL service.
Whether you install your modem router for DSL service or for cable or fiber
service, you can always use the genie menus and screens to set up your modem
router manually. Before you start the setup process, get your ISP information
and make sure that the settings that are described here are specified for the
computers and devices in the network.
Install and Access the Modem Router and Its Network 17
N600 and AC750 WiFi DSL Modem Routers
When your Internet service starts, your Internet service provider (ISP)
typically gives you all the information that you need to connect to the
Internet. For DSL service, you might need the following information to set up
your modem router: · The ISP configuration information for your DSL account ·
ISP login name and password · Fixed or static IP address settings (special
deployment by ISP; this setting is rare) If you cannot locate this
information, ask your ISP to provide it. When your Internet connection is
working, you no longer need to launch the ISP login program on your computer
to access the Internet. When you start an Internet application, your modem
router automatically logs you in.
Set Up Your Modem Router for DSL Service
You can install your modem router for DSL service or for cable or fiber
(Ethernet WAN) service. If you use a DSL modem, follow the procedure that is
described in Cable the Modem Router for DSL Service and Access the Modem
Router on page 19. If you use a cable or fiber modem, follow the procedure
that is described in Set Up Your Modem Router for Cable or Fiber Service on
page 26.
DSL Service
Make sure that your DSL service is active before you install the modem router.
You need the following information to install your DSL modem and connect to
the Internet: · DSL user name and password. This information is included in
the welcome letter your
DSL ISP sent you when you signed up for your service. Record your DSL Internet
service account user name and password. · Your telephone number or DSL account
number. If you do not use voice service, you can use your DSL account number
in place of a phone number. If you do not know or cannot locate your DSL user
name and password, call your DSL Internet service provider (ISP). Be specific
when speaking with your DSL Internet service provider. For example, you could
say, “I need my DSL service user name and password. Can you help me?”
Note: If your provider says that they do not support NETGEAR services, tell
them that you need only your DSL user name and password; you do not need
support.
Install and Access the Modem Router and Its Network 18
ADS L P hon e
N600 and AC750 WiFi DSL Modem Routers
Cable the Modem Router for DSL Service and Access the Modem Router
The following figure shows the cabling of your modem router for DSL service.
Line
Figure 7. Modem router cabling for DSL service To connect your modem router to
a DSL service:
1. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall
jack for your Internet service.
2. If your DSL modem includes a battery backup, remove the battery. 3.
Install an ADSL microfilter between the phone line and the phone.
The product package contains an ADSL microfilter. 4. Use a phone cable to
connect the microfilter to the gray ADSL port on the modem router.
The product package contains a phone cable. 5. If your DSL modem includes a
battery backup, reinsert the battery. 6. Plug in your DSL modem’s power and
turn on your DSL modem. 7. Connect the power adapter to the modem router and
plug it into an electrical outlet.
Wait for the Power LED to light solid green, which takes about 80 seconds.
(The Power LED lights solid green for about 20 seconds and then blinks for
about one minute before it lights solid green again.)
Install and Access the Modem Router and Its Network 19
N600 and AC750 WiFi DSL Modem Routers
8. Connect a computer to the modem router by one of the following methods: ·
Ethernet cable. Use an Ethernet cable to connect your computer to a yellow
Ethernet port on the modem router. The product package contains a yellow
Ethernet cable. Your computer connects to the modem router’s LAN. · WiFi.
Connect to the default WiFi network of the modem router: a. On your computer
or WiFi device, find and select the WiFi network. The WiFi network name (SSID)
is on the product label. b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label. Your computer or WiFi
device connects to the modem router’s WiFi network.
9. Launch a web browser. The NETGEAR genie Setup Wizard displays.
If the NETGEAR genie Setup Wizard displays, skip to Step 11. If it does not
display, do the following: a. In the address field of the web browser, enter
www.routerlogin.net. b. When prompted, enter admin for the user name and
password for the password. If the NETGEAR genie Setup Wizard displays, skip to
Step 11. If the NETGEAR genie Setup Wizard still does not display, see Step
10. 10. If the browser cannot display the web page, do the following: · Make
sure that the computer is connected to one of the LAN Ethernet ports or over
WiFi to the modem router. · Make sure that the Power LED of the modem router
is lit green. · Make sure that your browser does not cache the previous page
by closing and
reopening the browser.
Install and Access the Modem Router and Its Network 20
N600 and AC750 WiFi DSL Modem Routers
· Clear the browser cache. · If the computer is set to a static or fixed IP
address (this setting is uncommon), either
change the computer to obtain an IP address automatically from the modem
router through DHCP, or change the IP address of the computer to a static or
fixed IP address in the 192.168.1.2192.168.1.254 range. 11. Keep the Yes
radio button selected (which is the default setting) and click the Next
button. The Setup Wizard starts.
12. From the Country menu, select the country in which you use the modem
router. 13. From the ISP menu, select the ISP that you are using.
If your ISP is not in the menu, select Other. 14. Select the Yes radio button.
15. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols
to determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations!
screen displays, and you successfully completed the setup process. If the
Congratulations! screen does not display, other screens might display and you
might need to provide more information, in which case you must continue with
the next step. The screens that display depend on your type of ISP connection
and configuration.
Install and Access the Modem Router and Its Network 21
N600 and AC750 WiFi DSL Modem Routers
16. (Only if the following screen displays) Specify a full scan to let the
Setup Wizard find the PVC protocol. The screen that displays might ask you if
you need the Setup Wizard to do a full scan to find the PVC protocol. If this
screen does not display, continue with the next step.
Do the following: a. Select the Yes radio button. b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
17. (Only if the following screen displays) Specify how to manage problems
with the detection of the Internet connection. The screen that might display
states that a problem occurred while detecting the Internet connection. If
this screen does not display, continue with the next step.
Install and Access the Modem Router and Its Network 22
N600 and AC750 WiFi DSL Modem Routers
Note: The option for the Ethernet cable connection that is stated onscreen
applies to a cable or fiber Internet connection only (see Set Up Your Modem
Router for Cable or Fiber Service on page 26).
Take one of the following actions: · If you already power-cycled the DSL modem
(see Step 1 through Step 7), do the
following: a. Select the None of the above radio button. b. Click the Next
button. · If you did not yet power-cycle the DSL modem, do the following: a.
Unplug your DSL modem’s power, leaving the DSL modem connected to the wall
jack for your Internet service. b. If your DSL modem includes a battery
backup, remove the battery. c. Wait 10 seconds. d. If your DSL modem includes
a battery backup, reinsert the battery. e. Plug in your DSL modem’s power and
turn on your DSL modem. f. Wait two minutes. g. Select the I just power cycled
the modem and waited for 2 minutes radio
button. h. Click the Next button. 18. (Only if the following screen displays)
Specify how to manage problems with the detection of the IP address for the
Internet connection. The screen that might display states that a problem
occurred while detecting the Internet connection IP address.
Install and Access the Modem Router and Its Network 23
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions: · If your ISP assigned you a fixed (static)
IP address, do the following:
a. Select the Yes radio button. b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP
address configuration.
d. Click the Next button. · If your ISP did not assign you a fixed IP address
or you do not know if your ISP
assigned you a fixed IP address, do the following: a. Select either the No or
the I don’t know radio button. b. Click the Next button.
Install and Access the Modem Router and Its Network 24
N600 and AC750 WiFi DSL Modem Routers
c. Enter the MAC address of the computer or router with which you previously
were able to connect to the Internet. You might find the MAC address on the
product label of your device. Enter the MAC address in the AABBCCDDEEFF
format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button. 19. If the Congratulations! screen still does not
display and the modem router still does not
connect to the Internet, do the following: a. Review all your settings.
Make sure that you selected the correct options and entered everything
correctly. b. Run the Setup Wizard one more time. c. Contact your ISP to
verify that you are using the correct configuration information. d. Read
Troubleshoot the Internet Connection on page 191. e. If problems persist,
register your NETGEAR product and contact NETGEAR
technical support.
Install and Access the Modem Router and Its Network 25
N600 and AC750 WiFi DSL Modem Routers
Set Up Your Modem Router for Cable or Fiber Service
You can install your modem router for cable or fiber (Ethernet WAN) service or
for DSL service. If you use a cable or fiber modem, follow the procedure that
is described in this section. If you use a DSL modem, follow the procedure
that is described in Cable the Modem Router for DSL Service and Access the
Modem Router on page 19. The following figure shows the cabling of your modem
router for cable or fiber service.
Figure 8. Modem router cabling for cable or fiber service To connect your
modem router to a cable or fiber service:
1. Unplug your cable or fiber modem’s power, leaving the modem connected to
the wall jack for your Internet service.
2. If your cable of fiber modem includes a battery backup, remove the
battery. 3. Use an Ethernet cable to connect the cable or fiber modem to the
yellow LAN4 WAN
Ethernet port on the modem router. The product package contains a yellow
Ethernet cable.
WARNING: Do not use another yellow Ethernet port for the connection to the
cable or fiber modem. Use the LAN4 WAN port only. 4. If your DSL modem
includes a battery backup, reinsert the battery. 5. Plug in your DSL modem’s
power and turn on your DSL modem.
Install and Access the Modem Router and Its Network 26
N600 and AC750 WiFi DSL Modem Routers
6. Connect the power adapter to the modem router and plug it into an
electrical outlet. Wait for the Power LED to light solid green, which takes
about 80 seconds. (The Power LED lights solid green for about 20 seconds and
then blinks for about one minute before it lights solid green again.)
7. Connect a computer to the modem router by one of the following methods: ·
Ethernet cable. Use an Ethernet cable to connect your computer to the yellow
LAN1, LAN2, or LAN3 Ethernet port on the modem router. The product package
contains a yellow Ethernet cable. Your computer connects to the modem router’s
LAN. · WiFi. Connect to the default WiFi network of the modem router: a. On
your computer or WiFi device, find and select the WiFi network. The WiFi
network name (SSID) is on the product label. b. Join the WiFi network and
enter the WiFi password. The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network.
8. Launch a web browser. The NETGEAR genie Setup Wizard displays.
If the NETGEAR genie Setup Wizard displays, skip to Step 10. If it does not
display, do the following: a. In the address field of the web browser, enter
www.routerlogin.net. b. When prompted, enter admin for the user name and
password for the password. If the Setup Wizard displays, skip to Step 10. If
the NETGEAR genie Setup Wizard still does not display, see Step 9.
Install and Access the Modem Router and Its Network 27
N600 and AC750 WiFi DSL Modem Routers
9. If the browser cannot display the web page, do the following: · Make sure
that the computer is connected to the yellow LAN1, LAN2, or LAN3 Ethernet port
or over WiFi to the modem router. · Make sure that the Power LED of the modem
router is lit green. · Make sure that your browser does not cache the previous
page by closing and reopening the browser. · Clear the browser cache. · If the
computer is set to a static or fixed IP address (this setting is uncommon),
either change the computer to obtain an IP address automatically from the
modem router through DHCP, or change the IP address of the computer to a
static or fixed IP address in the 192.168.1.2192.168.1.254 range.
10. On the NETGEAR genie Setup Wizard screen, select the No, I want to
configure the Internet connection myself radio button.
11. Click the Next button. 12. Confirm your selection.
The NETGEAR genie BASIC home screen of the web management interface displays.
Because you are not yet connected to the Internet, the Internet pane displays
Error Not Connected.
Install and Access the Modem Router and Its Network 28
N600 and AC750 WiFi DSL Modem Routers
13. Change the default WAN connection method: a. Select xDSL.
b. From the Physical WAN Type menu, select Ethernet WAN.
c. Click the Apply button. 14. If the computer is disconnected from the modem
router, reconnect the computer to the
modem router (see Step 7), relaunch the web browser, and access the web
management interface again: a. In the address field of the web browser, enter
www.routerlogin.net. b. When prompted, enter admin for the user name and
password for the password.
The NETGEAR genie BASIC home screen of the web management interface displays
again.
Install and Access the Modem Router and Its Network 29
N600 and AC750 WiFi DSL Modem Routers
15. Select ADVANCED > Setup Wizard.
16. Select the Yes radio button. 17. Click the Next button.
The Setup Wizard starts and searches your Internet connection for servers and
protocols to determine your ISP configuration. If the Internet connection is
set up successfully, the Congratulation screen displays. If this screen does
not display, see Step 18.
18. (Only if the following screen displays) Specify how to manage problems
with the detection of the Internet connection. The screen that might display
states that a problem occurred while detecting the Internet connection. If
this screen does not display, continue with the next step.
Install and Access the Modem Router and Its Network 30
N600 and AC750 WiFi DSL Modem Routers
Note: The option for power-cycling the modem router that is stated onscreen
applies to a DSL Internet connection only (see Set Up Your Modem Router for
DSL Service on page 18).
Take one of the following actions: · If the yellow Ethernet cable is fully
inserted in the correct places at the cable or fiber
modem and at the modem router, do the following: a. Select the None of the
above radio button. b. Click the Next button. · If the yellow Ethernet cable
is not fully inserted or is inserted at a wrong place, do the following: a.
Fully insert the Ethernet cable in the correct port on the cable or fiber
modem
and in the red Internet port on the modem router. b. Select the I corrected a
problem with the Ethernet cable radio button. c. Click the Next button. 19.
(Only if the following screen displays) Specify how to manage problems with
the detection of the IP address for the Internet connection. The screen that
might display states that a problem occurred while detecting the Internet
connection IP address.
Install and Access the Modem Router and Its Network 31
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions: · If your ISP assigned you a fixed (static)
IP address, do the following:
a. Select the Yes radio button. b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP
address configuration.
d. Click the Next button. · If your ISP did not assign you a fixed IP address
or you do not know if your ISP
assigned you a fixed IP address, do the following: a. Select either the No or
the I don’t know radio button. b. Click the Next button.
Install and Access the Modem Router and Its Network 32
N600 and AC750 WiFi DSL Modem Routers
c. Enter the MAC address of the computer or router with which you previously
were able to connect to the Internet. You might find the MAC address on the
product label of your device. Enter the MAC address in the AABBCCDDEEFF
format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button. 20. If the Congratulations! screen still does not
display and the modem router still does not
connect to the Internet, do the following: a. Review all your settings.
Make sure that you selected the correct options and entered everything
correctly. b. Run the Setup Wizard one more time. c. Contact your ISP to
verify that you are using the correct configuration information. d. Read
Troubleshoot the Internet Connection on page 191. e. If problems persist,
register your NETGEAR product and contact NETGEAR
technical support.
Log In to the Modem Router After Setup to View or Change Settings
After you set up the modem router for DSL, cable, or fiber service, you can
view or change the settings for the modem router by accessing NETGEAR genie.
To log in to the modem router: 1. Launch an Internet browser from a computer
or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
The nature of the login screen that displays depends on your Internet browser.
Install and Access the Modem Router and Its Network 33
N600 and AC750 WiFi DSL Modem Routers
3. Enter the modem router user name and password. The user name is admin. The
default password is password. The user name and password are case-sensitive.
4. Click the OK button.
The BASIC Home screen displays a dashboard that lets you see the status of
your Internet connection and network at a glance. You can click any of the
three sections of the dashboard to view more detailed information. The left
column displays the menus, and at the top is an ADVANCED tab that you can use
to access more menus and screens.
Change the Language
By default, the language is set as Auto, which means that the modem router
detects the language automatically based on your browser settings. You can
change the language. To change the language: 1. Launch an Internet browser
from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
Install and Access the Modem Router and Its Network 34
N600 and AC750 WiFi DSL Modem Routers
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. In the upper right corner, select a language from the menu. 6.
When prompted, click the OK button to confirm this change. The screen
refreshes with the language that you selected.
Change the admin Password
NETGEAR recommends that you change the default password that you use to log in
to the modem router to a more secure password. This is the password that you
use to log in to the modem router with the user name admin. The ideal password
contains no dictionary words from any language and contains uppercase and
lowercase letters, numbers, and symbols. It can be up to 30 characters.
Note: This admin password is not the password that you use for WiFi access.
The label on your modem router shows your unique WiFi network name (SSID) and
password for WiFi access.
To change the password for the user name admin: 1. Launch an Internet browser
from a computer or WiFi device that is connected to the network. 2. Type
http://www.routerlogin.net. A login screen displays. 3. Enter the user name
and password for the modem router. The user name is admin. The default
password is password. The user name and password are case-sensitive. 4. Click
the OK button. The BASIC Home screen displays. 5. Select ADVANCED >
Administration > Set Password.
Install and Access the Modem Router and Its Network 35
N600 and AC750 WiFi DSL Modem Routers
6. Type the old password. 7. Type the new password twice. 8. Click the Apply
button.
Your settings are saved.
Let the Modem Router Automatically Update Its Firmware
When you set up your modem router and are connected to the Internet, the modem
router automatically checks for you to see if newer firmware is available. If
it is, a message is displayed at the top of the screen. For information about
manually upgrading firmware, see Manually Upload New Firmware and Update the
Modem Router on page 152. To automatically update the firmware: 1. Launch an
Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Wait for the modem router to check if newer firmware is
available.
Install and Access the Modem Router and Its Network 36
N600 and AC750 WiFi DSL Modem Routers
This process might take a few minutes. If the modem router detects new
firmware, the modem router displays a message at the top of the screen. 6.
Click the message. 7. To upgrade the modem router with the latest firmware,
click the Yes button. After the upgrade, the modem router restarts.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the
upload. For example, do not close the browser, click a link, or load a new
page. Do not turn off the modem router. Wait until the modem router finishes
restarting and the Power LED turns solid green.
Access the Modem Router with the NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing
your home network from a smartphone, tablet, or computer. The genie app can
help you with the following: · Automatically repair common WiFi network
problems. · Easily manage modem router features such as Live Parental
Controls, guest access,
speed test, and more. · Share and stream music or videos. To use the genie app
to access the modem router: 1. Visit the NETGEAR genie web page at
www.NETGEAR.com/genie. 2. Follow the onscreen instructions to install the app
on your smartphone, tablet, or computer. 3. Launch the genie app.
The genie app dashboard screen displays. The following figure shows the genie
app dashboard for a PC.
Install and Access the Modem Router and Its Network 37
3. Manage the Internet Settings Manually
3
This chapter describes how you can manage the Internet settings of the modem
router manually.
Usually, the quickest way to set up the modem router is to allow the NETGEAR
genie Setup Wizard to detect the Internet connection when you first access the
modem router with an Internet browser. For a cable of fiber service, you can
use the Setup Wizard to detect the Internet connection. These options are
described in Chapter 2, Install and Access the Modem Router and Its Network.
You can also customize or specify your Internet settings manually.
The chapter contains the following sections:
· Use the Setup Wizard After Initial Setup · Manually Set Up the Internet
Connection · Manage the MTU Size
38
N600 and AC750 WiFi DSL Modem Routers
Use the Setup Wizard After Initial Setup
Whether you use DSL, cable, or fiber service, you can use the Setup Wizard to
detect your Internet settings and automatically set up your modem router. If
you use cable or fiber service, the default connection method must be Ethernet
WAN for you to be able to use the Setup Wizard successfully. For more
information about the default connection method, see Change the Type of
Physical WAN Connection on page 133. To use the Setup Wizard: 1. Launch an
Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Select ADVANCED > Setup Wizard. The screen that displays depends
on whether the type of Internet connection is DSL, cable, or fiber: · DSL
connection.
For a DSL connection, configure the following settings, which do not display
for a cable or fiber connection: a. From the Country menu, select the country
in which the modem router operates. b. From the ISP menu, select the DSL
service provider. c. Go to Step 6.
Manage the Internet Settings Manually 39
N600 and AC750 WiFi DSL Modem Routers
· Cable of fiber connection.
6. Select the Yes radio button. If you select the No radio button, you are
taken to the Internet Setup screen (see Manually Set Up the Internet
Connection on page 44).
7. Click the Next button. The Setup Wizard searches your Internet connection
for servers and protocols to determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations!
screen displays, and you successfully completed the setup process. If the
Congratulations! screen does not display, other screens might display and you
might need to provide more information, in which case you must continue with
the next step. The screens that display depend on your type of ISP connection
and configuration.
Manage the Internet Settings Manually 40
N600 and AC750 WiFi DSL Modem Routers
8. (Only if the following screen displays) Specify a full scan to let the
Setup Wizard find the PVC protocol. The screen that might display asks you if
you need the Setup Wizard to do a full scan to find the PVC protocol. If this
screen does not display, continue with the next step.
Do the following: a. Select the Yes radio button. b. Click the Next button.
The Setup Wizard performs a full scan, which might take up to six minutes.
9. (Only if the following screen displays) Specify how to manage problems
with the detection of the Internet connection. The screen that might display
states that a problem occurred while detecting the Internet connection. If
this screen does not display, continue with the next step.
Manage the Internet Settings Manually 41
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions: · If your setup includes a DSL modem,
power-cycle the DSL modem:
a. Unplug your DSL modem’s power, leaving the DSL modem connected to the wall
jack for your Internet service.
b. If your DSL modem includes a battery backup, remove the battery. c. Wait 10
seconds. d. If your DSL modem includes a battery backup, reinsert the battery.
e. Plug in your DSL modem’s power and turn on your DSL modem. f. Wait two
minutes. g. Select the I just power cycled the modem and waited for 2 minutes
radio
button. h. Click the Next button. · If your setup includes a cable or fiber
modem, see if the yellow Ethernet cable is not fully inserted or is inserted
at the wrong place. If necessary, do the following: a. Fully insert the
Ethernet cable in the correct port on the cable or fiber modem
and in the red Internet port on the modem router. b. Select the I corrected a
problem with the Ethernet cable radio button. c. Click the Next button. · If
you do not need to power-cycle the DSL modem or the Ethernet cable is already
fully inserted in the correct ports, do the following: a. Select the None of
the above radio button. b. Click the Next button. 10. (Only if the following
screen displays) Specify how to manage problems with the detection of the IP
address for the Internet connection. The screen that might display states that
a problem occurred while detecting the Internet connection IP address.
Manage the Internet Settings Manually 42
N600 and AC750 WiFi DSL Modem Routers
Take one of the following actions: · If your ISP assigned you a fixed (static)
IP address, do the following:
a. Select the Yes radio button. b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP
address configuration.
d. Click the Next button. · If your ISP did not assign you a fixed IP address
or you do not know if your ISP
assigned you a fixed IP address, do the following: a. Select either the No or
the I don’t know radio button. b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously
were able to connect to the Internet. You might find the MAC address on the
product label of your device. Enter the MAC address in the AABBCCDDEEFF
format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
Manage the Internet Settings Manually 43
N600 and AC750 WiFi DSL Modem Routers
11. If the Congratulations! screen still does not display and the modem
router still does not connect to the Internet, do the following: a. Review all
your settings. Make sure that you selected the correct options and entered
everything correctly. b. Run the Setup Wizard one more time. c. Contact your
ISP to verify that you are using the correct configuration information. d.
Read Troubleshoot the Internet Connection on page 191. e. If problems persist,
register your NETGEAR product and contact NETGEAR technical support.
Manually Set Up the Internet Connection
You can view or change the modem router’s Internet connection settings
manually. The following sections describe the options to manually set up the
Internet connection: · Specify an Internet Connection Without a Login on page
44 · Specify an Internet Connection That Uses a Login and PPPoE Service on
page 47 · Specify an Internet Connection That Uses a Login and PPPoA Service
on page 50
Specify an Internet Connection Without a Login
If you want to manually configure the Internet connection settings, use the
information that your ISP gave you to log in to your Internet service. If you
cannot find this information, contact your ISP. To view or specify the
Internet connection settings without a login: 1. Launch an Internet browser
from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Select Internet. The Internet Setup screen displays. 6. In the
Does your Internet connection require a login? section, select the No radio
button.
Manage the Internet Settings Manually 44
N600 and AC750 WiFi DSL Modem Routers
7. Enter the settings as described in the following table.
Field
Description
Account Name (If Required)
Enter the account name provided by your ISP. This name might also be called
the host name. If you do not know the account name, leave this field blank.
By default, the Account Name field contains the model number of the modem
router.
Domain Name (If Required) Enter the domain name provided by your ISP. If you do not know the domain name, leave this field blank.
Internet IP Address
Get Dynamically from ISP
Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
Manage the Internet Settings Manually 45
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Use Static IP Address
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned for static IP address service. The gateway is the ISP router to which your modem router connects.
Use IP over ATM (IPoA)
Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned for IPoA service. The gateway is the ISP router to which your modem router connects.
Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names.
Get Dynamically from ISP
Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
Use These DNS Servers
If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some
ISPs register the MAC address of the network interface card in your computer
when your account is first opened. They accept traffic only from the MAC
address of that computer. This feature allows your modem router to use your
computer’s MAC address (also called cloning).
Use Default Address
Use the default MAC address.
Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using. You must use the one computer that is allowed by the ISP.
Use This MAC Address
Enter the MAC address that you want to use.
NAT (Network Address Translation) NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is needed in most situations. Select the NAT setting: · Enable. NAT is enabled. This is the default setting. · Disable. NAT is disabled.
8. Click the Apply button. Your settings are saved.
9. Click the Test button to test your Internet connection. If the NETGEAR
website does not display within one minute, see Troubleshoot the Internet
Connection on page 191.
Manage the Internet Settings Manually 46
N600 and AC750 WiFi DSL Modem Routers
Specify an Internet Connection That Uses a Login and PPPoE Service
If you want to manually configure the Internet connection settings, use the
information that your ISP gave you to log in to your Internet service. If you
cannot find this information, contact your ISP. To view or specify the
Internet connection settings with a login for PPPoE service: 1. Launch an
Internet browser from a computer or WiFi device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Select Internet. The Internet Setup screen displays. 6. In the
Does your Internet connection require a login? section, make sure that the Yes
radio button is selected. The Yes radio button is selected by default.
Manage the Internet Settings Manually 47
N600 and AC750 WiFi DSL Modem Routers
7. From the Encapsulation menu, select PPPoE (PPP over Ethernet). 8. Enter the settings as described in the following table.
Field Login
Password Service Name (If Required)
Connection Mode
Description
Enter the login name that your ISP gave you. This login name is often an email
address.
Enter the password that you use to log in to your Internet service.
Enter the service name that your ISP gave you. Often, a service name is not
required.
From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
Manage the Internet Settings Manually 48
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Idle Timeout (In Minutes)
To change the number of minutes until the Internet login times out, enter the
number of minutes.
The idle time-out specifies how long the modem router keeps the Internet
connection active when no one on the network is using the Internet connection.
A value of 0 (zero) means never log out.
Internet IP Address
Get Dynamically from ISP
Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
Use Static IP Address
Your ISP assigned a static IP address. Enter the IP address and IP subnet mask.
Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names.
Get Dynamically from ISP
Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
Use These DNS Servers
If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address
The Ethernet MAC address that the modem router uses on the Internet port. Some
ISPs register the MAC address of the network interface card in your computer
when your account is first opened. They accept traffic only from the MAC
address of that computer. This feature allows your modem router to use your
computer’s MAC address (also called cloning).
Use Default Address
Use the default MAC address.
Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using. You must use the one computer that is allowed by the ISP.
Use This MAC Address
Enter the MAC address that you want to use.
NAT (Network Address Translation) NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is needed in most situations. Select the NAT setting: · Enable. NAT is enabled. This is the default setting. · Disable. NAT is disabled.
9. Click the Apply button. Your settings are saved.
10. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshoot
the Internet Connection on page 191.
Manage the Internet Settings Manually 49
N600 and AC750 WiFi DSL Modem Routers
Specify an Internet Connection That Uses a Login and PPPoA Service
If you want to manually configure the Internet connection settings, use the
information that your ISP gave you to log in to your Internet service. If you
cannot find this information, contact your ISP.
Note: PPP over ATM (PPPoA) is available only if you connect the modem router
to the Internet over a DSL service. PPPoA is not available for cable or fiber
service.
To view or specify the Internet connection settings with a login for PPPoA
service: 1. Launch an Internet browser from a computer or WiFi device that is
connected to the network. 2. Type http://www.routerlogin.net. A login screen
displays. 3. Enter the modem router user name and password. The user name is
admin. The default password is password. The user name and password are case-
sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select
Internet. The Internet Setup screen displays. 6. In the Does your Internet
connection require a login? section, make sure that the Yes radio button is
selected. The Yes radio button is selected by default.
Manage the Internet Settings Manually 50
N600 and AC750 WiFi DSL Modem Routers
7. From the Encapsulation menu, select PPPoA (PPP over ATM). 8. Enter the settings as described in the following table.
Field Login Password Service Name (If Required) Connection Mode Idle Timeout (In Minutes)
Description
Enter the login name that your ISP gave you. This login name is often an email
address.
Enter the password that you use to log in to your Internet service.
Enter the service name that your ISP gave you. Often, a service name is not
required.
From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
To change the number of minutes until the Internet login times out, enter the
number of minutes. The idle time-out specifies how long the modem router keeps
the Internet connection active when no one on the network is using the
Internet connection. A value of 0 (zero) means never log out.
Manage the Internet Settings Manually 51
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Internet IP Address
Get Dynamically from ISP
Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
Use Static IP Address
Your ISP assigned a static IP address. Enter the IP address and IP subnet mask.
Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names.
Get Dynamically from ISP
Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
Use These DNS Servers
If you know that your ISP does not automatically transmit DNS addresses to the modem router during login, select this option and enter the IP address of your ISP primary DNS server. If a secondary DNS server address is available, enter it also.
NAT (Network Address Translation) NAT allows computers on your home network to share the modem router Internet connection. NAT is enabled by default because it is needed in most situations. Select the NAT settings: · Enable. NAT is enabled. This is the default setting. · Disable. NAT is disabled.
9. Click the Apply button. Your settings are saved.
10. Click the Test button to test your Internet connection. If the NETGEAR
website does not display within one minute, see Troubleshoot the Internet
Connection on page 191.
Manage the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.
MTU Concepts
When one network device communicates across the Internet with another, the
data packets travel through many devices along the way. If a device in the
data path uses a lower MTU setting than the other devices, the data packets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some
situations, changing the value fixes one problem but causes another.
Manage the Internet Settings Manually 52
N600 and AC750 WiFi DSL Modem Routers
Leave the MTU unchanged unless one of these situations occurs:
· You experience problems connecting to your ISP or other Internet service,
and the technical support of either the ISP or NETGEAR recommends changing the
MTU setting. These web-based applications might require an MTU change: – A
secure website that does not open or displays only part of a web page – Yahoo
email – MSN portal – America Online’s DSL service
· You use VPN and experience severe performance problems. · You used a program
to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
If you suspect an MTU problem, a common solution is to change the MTU to 1400.
If you are willing to experiment, you can gradually reduce the MTU from the
maximum value of 1500 until the problem goes away. The following table
describes common MTU sizes and applications.
Table 2. Common MTU sizes
MTU 1500
1492 1472 1468 1460 1436 1400 576
Application The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches. Used in PPPoE environments. Maximum size to use for pinging. (Larger packets are fragmented.) Used in some DHCP environments. Usable by AOL if you do not send or receive large email attachments, for example. Used in PPTP environments or with VPN. Maximum size for AOL DSL. Typical value to connect to dial-up ISPs.
Change the MTU Size
WARNING:
An incorrect MTU setting can cause Internet communication problems. For
example, you might not be able to access certain websites, frames within
websites, secure login pages, or FTP or POP servers. Change the MTU only if
you are sure that it is necessary for your ISP connection.
Manage the Internet Settings Manually 53
N600 and AC750 WiFi DSL Modem Routers
To change the MTU size: 1. Launch an Internet browser from a computer or WiFi
device that is connected to the network. 2. Type http://www.routerlogin.net. A
login screen displays. 3. Enter the modem router user name and password. The
user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Select ADVANCED > Setup > WAN Setup.
6. In the MTU Size field, enter a value from 616 to 1500. The default MTU
(maximum transmit unit) value is 1500. The normal MTU value for most Ethernet
networks is 1500 bytes, or 1492 bytes for PPPoE connections.
7. Click the Apply button. Your settings are saved.
Manage the Internet Settings Manually 54
4. Manage the WiFi Network Settings
4
This chapter describes how you can manage the WiFi network settings of the
modem router.
The chapter includes the following sections:
· Manage the Basic WiFi Settings and WiFi Security of the Main Network · Use
WPS to Add a Device to the WiFi Network · Manage the WiFi Settings and WiFi
Security of the Guest Network · Control the WiFi Radios · Manage the WPS
Settings · Manage Advanced WiFi Features · Manage Wi-Fi Multimedia Quality of
Service
For information about setting up a WiFi access list and managing WiFi access,
see Set Up a WiFi Access List and Manage WiFi Access on page 97.
55
N600 and AC750 WiFi DSL Modem Routers
Manage the Basic WiFi Settings and WiFi Security of the Main Network
The modem router comes with preset security. This means that the WiFi network
name (SSID), network key (password), and security option (encryption protocol)
are preset in the factory. The preset SSID and password are uniquely generated
for every device to protect and maximize your WiFi security. You can find the
preset SSID and password on the product label (see Bottom Panel Product Label
on page 13).
IMPORTANT: NETGEAR recommends that you do not change your preset security
settings. If you decide to change your preset security settings, make a note
of the new settings and store the note in a safe place where you can easily
find it.
View or Change the Basic WiFi Settings
You can view or change the basic WiFi settings and WiFi security. The modem
router simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and
802.11b devices and the 5 GHz band for 802.11na and 802.11a devices and, for
the AC750 WiFi DSL Modem Router Model D6000, also 802.11ac devices.
Tip: If you decide to change the WiFi settings of the modem router’s main
network, use a wired connection to avoid being disconnected when the new WiFi
settings take effect.
To view or change the basic WiFi settings: 1. Launch an Internet browser from
a computer or WiFi device that is connected to the network. 2. Type
http://www.routerlogin.net. A login screen displays. 3. Enter the user name
and password for the modem router. The user name is admin. The default
password is password. The user name and password are case-sensitive. 4. Click
the OK button. The BASIC Home screen displays. 5. Select Wireless.
Manage the WiFi Network Settings 56
N600 and AC750 WiFi DSL Modem Routers
6. View or change the basic WiFi settings and security settings.
Manage the WiFi Network Settings 57
N600 and AC750 WiFi DSL Modem Routers
The following table describes the fields on the Wireless Settings screen.
Field
Description
Region Selection
Region
From the menu, select the region in which the modem router operates.
Note: It might not be legal to operate the modem router in a region other than
the regions listed in the menu. If your country or region is not listed, check
with your local government agency.
Wireless Network (2.4GHz b/g/n)
Enable SSID Broadcast
By default, the modem router broadcasts its SSID so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional WiFi security, but users must know the SSID to be able to join the WiFi network of the modem router.
Enable Wireless By default, WiFi clients that are connected to the 2.4 GHz band of the main WiFi network
Isolation
can access other WiFi devices or Ethernet devices that are connected to the main WiFi
network. To prevent access between devices on the 2.4 GHz band of the main WiFi
network, select the Enable Wireless Isolation check box.
Name (SSID)
The SSID is the WiFi network name. If you did not change the SSID, the default
SSID displays. The default SSID is also printed on the product label (see
Bottom Panel Product Label on page 13).
Note: NETGEAR recommends that you do not change the default SSID. If you must
change the SSID, enter a 32-character (maximum), case-sensitive name in this
field.
Channel
From the Channel menu, select Auto for automatic channel selection or select
an individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the
channel unless you experience interference (shown by lost connections or slow
data transfers). If this situation occurs, experiment with different channels
to see which one is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by
selecting different channels for adjacent APs. NETGEAR recommends a channel
spacing of four channels between adjacent APs (for example, use Channels 1 and
5, or 6 and 10).
Mode
From the Mode menu, select one of the following modes: · Up to 54 Mbps. Legacy
mode. This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n devices to function at up to 54
Mbps. · Up to 145 Mbps. Neighbor-friendly mode for reduced interference with
neighboring
WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join
the network but limits 802.11n devices to function at up to 145 Mbps. This
mode is the default mode. · Up to 300 Mbps. Performance mode. This mode allows
802.11n, 802.11g, and 802.11b devices to join the network and allows 802.11n
devices to function at up to 300 Mbps.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices
are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
Manage the WiFi Network Settings 58
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Security Options
This information applies to the 2.4 GHz WiFi network.
Note: NETGEAR recommends that you do not change your preset security settings
(WPA2-PSK [AES]).
If you must change the WiFi security, select one of the following WiFi
security options for the modem router’s WiFi network:
· None. An open WiFi network that does not provide any security. Any WiFi
device can join the network. NETGEAR recommends that you do not use an open
WiFi network.
· WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and
data encryption mode that is superseded by WPA-PSK and WPA2-PSK. The WEP
option displays only if you select Up to 54 Mbps from the Mode menu.
WEP limits the WiFi transmission speed to 54 Mbps (the modem router is capable
of speeds of up 300 Mbps in the 2.4 GHz band). For information about
configuring WEP, see Configure WEP Legacy WiFi Security on page 62.
· WPA-PSK [TKIP]. WPA security provides a secure connection but is superseded
by WPA2. The WPA-PSK [TKIP] option displays only if you select Up to 54 Mbps
from the Mode menu.
To use WPA security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 2.4 GHz band of the main WiFi network, a user must
enter this passphrase.
· WPA2-PSK [AES]. WPA2 security is the default setting and enables WiFi
devices that support WPA2 to join the 2.4 GHz main WiFi network of the modem
router. If you did not change the passphrase, the default passphrase displays.
The default passphrase is printed on the product label (see Bottom Panel
Product Label on page 13).
WPA2 allow 802.11n devices to connect to the 2.4 GHz band of the main WiFi
network at the fastest speed. WPA2 provides a secure connection but some older
WiFi devices do not detect WPA2 and support only WPA. If your network includes
such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
NETGEAR recommends that you do not change the default passphrase. If you must
change the passphrase, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 2.4 GHz band of the main WiFi network, a user must
enter this passphrase.
· WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices
that support either WPA or WPA2 to join the 2.4 GHz main WiFi network of the
modem router. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and
limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to
63 characters. To join the 2.4 GHz band of the main WiFi network, a user must
enter this passphrase.
Passphrase
The passphrase that provides users access to the WiFi network in the 2.4 GHz band. The passphrase is also referred to as the password or key.
Wireless Network (5GHz 11a/n)
Enable SSID Broadcast
By default, the modem router broadcasts its SSID so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box. Turning off the SSID broadcast provides additional WiFi security, but users must know the SSID to be able to join the WiFi network of the modem router.
Enable Wireless By default, WiFi clients that are connected to the 5 GHz band of the main WiFi network
Isolation
can access other WiFi devices or Ethernet devices that are connected to the main WiFi
network. To prevent access between devices on the 5 GHz band of the main WiFi
network, select the Enable Wireless Isolation check box.
Manage the WiFi Network Settings 59
N600 and AC750 WiFi DSL Modem Routers
Field Name (SSID) Channel
Mode
Description
The SSID is the WiFi network name. If you did not change the SSID, the default
SSID displays. The default SSID is also printed on the product label (see
Bottom Panel Product Label on page 13).
Note: NETGEAR recommends that you do not change the default SSID. If you must
change the SSID, enter a 32-character (maximum), case-sensitive name in this
field.
From the Channel menu, select Auto for automatic channel selection or select
an individual channel. The default selection is Auto.
Note: In some regions, not all channels are available. Do not change the
channel unless you experience interference (shown by lost connections or slow
data transfers). If this situation occurs, experiment with different channels
to see which one is the best.
Note: If you use multiple WiFi access points (APs), reduce interference by
selecting different channels for adjacent APs. NETGEAR recommends a channel
spacing of four channels between adjacent APs.
The options from the Mode menu for the 5 GHz band differ for the N600 WiFi DSL
Modem Router Model D3600 and the AC750 WiFi DSL Modem Router Model D6000.
N600 WiFi DSL Modem Router Model D3600 From the Mode menu, select one of the
following modes: · Up to 54 Mbps. Legacy mode. This mode allows 802.11na and
802.11a devices to
join the network but limits 802.11na devices to function at up to 54 Mbps. ·
Up to 150 Mbps. Neighbor-friendly mode for reduced interference with
neighboring
WiFi networks. This mode allows 802.11na and 802.11a devices to join the
network but limits 802.11na devices to function at up to 150 Mbps. · Up to 300
Mbps. Performance mode. This mode allows 802.11na and 802.11a devices to join
the network and allows 802.11na devices to function at up to 300 Mbps. This
mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices
are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
AC750 WiFi DSL Modem Router Model D6000 From the Mode menu, select one of the
following modes: · Up to 54 Mbps. Legacy mode. This mode allows 802.11ac,
802.11na, and 802.11a
devices to join the network but limits 802.11ac and 802.11na devices to
function at up to 54 Mbps. · Up to 150 Mbps. Neighbor-friendly mode for
reduced interference with neighboring WiFi networks. This mode allows
802.11ac, 802.11na, and 802.11a devices to join the network but limits
802.11ac and 802.11na devices to function at up to 150 Mbps. · Up to 433 Mbps.
Performance mode. This mode allows 802.11ac, 802.11na, and 802.11a devices to
join the network and allows 802.11ac and 802.11na devices to function at up to
433 Mbps. This mode is the default mode.
Note: WPA-PSK security supports speeds of up to 54 Mbps. Even if your devices
are capable of a higher speed, WPA-PSK security limits their speed to 54 Mbps.
Manage the WiFi Network Settings 60
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Security Options This information applies to the 5 GHz WiFi network.
Note: NETGEAR recommends that you do not change your preset security settings
(WPA2-PSK [AES]).
If you must change the WiFi security, select one of the following WiFi
security options for the modem router’s WiFi network: · None. An open WiFi
network that does not provide any security. Any WiFi device can join the
network.
NETGEAR recommends that you do not use an open WiFi network. · WPA2-PSK [AES].
WPA2 security is the default setting and enables WiFi devices that support
WPA2
to join the 5 GHz main WiFi network of the modem router. If you did not change
the passphrase, the default passphrase displays. The default passphrase is
printed on the product label (see Bottom Panel Product Label on page 13). WPA2
allow 802.11ac and 802.11na devices to connect to the 5 GHz band of the main
WiFi network at the fastest speed. WPA2 provides a secure connection but some
older WiFi devices do not detect WPA2 and support only WPA. If your network
includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
NETGEAR recommends that you do not change the default passphrase. If you must
change the passphrase, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 5 GHz band of the main WiFi network, a user must enter
this passphrase. · WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security
enables WiFi devices that support either WPA or WPA2 to join the 5 GHz main
WiFi network of the modem router. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps. To use this
type of security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 5 GHz band of the main WiFi network, a user must enter
this passphrase.
Passphrase
The passphrase that provides users access to the WiFi network in the 5 GHz band. The passphrase is also referred to as the password or key.
7. Click the Apply button.
Your settings are saved.
If you connected over WiFi to the network and you changed the SSID, you are
disconnected from the network.
8. Make sure that you can reconnect over WiFi to the network with its new
settings.
If you cannot connect over WiFi, check the following:
· If your computer or WiFi device is already connected to another WiFi network
in your area, disconnect it from that WiFi network and connect it to the WiFi
network that the modem router provides. Some WiFi devices automatically
connect to the first open network without WiFi security that they discover.
· If your computer or WiFi device is trying to connect to your network with
its old settings (before you changed the settings), update the WiFi network
selection in your computer or WiFi device to match the current settings for
your network.
· Does your WiFi device display as an attached device? (See View Devices
Currently on the Network on page 169.) If it does, it is connected to the
network.
· Are you using the correct network name (SSID) and password?
Manage the WiFi Network Settings 61
N600 and AC750 WiFi DSL Modem Routers
Configure WEP Legacy WiFi Security
Wired Equivalent Privacy (WEP) security is a legacy authentication and data
encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP limits the
WiFi transmission speed to 54 Mbps (the modem router is capable of speeds of
up 300 Mbps in the 2.4 GHz band). WEP is available only for the 2.4 GHz band.
Tip: If you want to change the WiFi settings of the modem router’s main
network, use a wired connection to avoid being disconnected when the new WiFi
settings take effect.
To configure WEP security: 1. Launch an Internet browser from a computer or
WiFi device that is connected to the network. 2. Type
http://www.routerlogin.net. A login screen displays. 3. Enter the user name
and password for the modem router. The user name is admin. The default
password is password. The user name and password are case-sensitive. 4. Click
the OK button. The BASIC Home screen displays. 5. Select Wireless. The
Wireless Settings screen displays. 6. From the Mode menu, select Up to 54
Mbps. The screen adjusts to display the WEP radio button. 7. In the Security
Options section, select the WEP radio button.
Manage the WiFi Network Settings 62
N600 and AC750 WiFi DSL Modem Routers
8. From the Authentication Type menu, select one of the following types: ·
Automatic. Clients can use either Open System or Shared Key authentication. ·
Shared Key. Clients can use only Shared Key authentication.
9. From the Encryption Strength menu, select the encryption key size: ·
64-bit. Standard WEP encryption, using 40/64-bit encryption. · 128-bit.
Standard WEP encryption, using 104/128-bit encryption. This selection provides
higher encryption security.
10. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4
radio button. Only one key can be the active key.
11. Enter the value for the key: · For 64-bit WEP, enter 10 hexadecimal
digits (any combination of 09, AF). The key values are not case-sensitive. ·
For 128-bit WEP, enter 26 hexadecimal digits (any combination of 09, AF).
The key values are not case-sensitive. To join the modem router’s WiFi
network, a user must enter the key value for the key that you specified as the
active key.
12. Click the Apply button. Your settings are saved.
13. Make sure that you can reconnect over WiFi to the network with its new
security settings.
Manage the WiFi Network Settings 63
N600 and AC750 WiFi DSL Modem Routers
If you cannot connect over WiFi, check the following: · If your computer or
WiFi device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network
that the modem router provides. Some WiFi devices automatically connect to the
first open network without WiFi security that they discover. · If your
computer or WiFi device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection
in your computer or WiFi device to match the current settings for your
network. · Does your WiFi device display as an attached device? (See View
Devices Currently on the Network on page 169.) If it does, it is connected to
the network. · Are you using the correct network name (SSID) and password?
Use WPS to Add a Device to the WiFi Network
WPS (Wi-Fi Protected Setup) lets you connect a computer or WiFi device to the
modem router’s network without entering the WiFi network passphrase or key.
Instead, you use a WPS button or enter a PIN to connect. If you use the push
button method, the WiFi device that you are trying to connect must provide
either a physical button or a software button. If you use the PIN method, you
must know the PIN of the WiFi device that you are trying to connect. WPS
supports WPA and WPA2 WiFi security. If your modem router network is open (no
WiFi security is set, which is not the default setting for the modem router),
connecting with WPS automatically sets WPA + WPA2 WiFi security on the modem
router network and generates a random passphrase. You can view this passphrase
(see Manage the Basic WiFi Settings and WiFi Security of the Main Network on
page 56).
Use WPS with the Push Button Method
For you to use the push button method to connect a WiFi device to the modem
router’s WiFi network, the WiFi device that you are trying to connect must
provide either a physical button or a software button. You can use the
physical button and software button to let a WiFi device join only the main
WiFi network, not the guest WiFi network.
To let a WiFi device join the modem router’s main WiFi network using WPS with
the push button method: 1. Launch an Internet browser from a computer or WiFi
device that is connected to the network. 2. Type http://www.routerlogin.net. A
login screen displays. 3. Enter the user name and password for the modem
router. The user name is admin. The default password is password. The user
name and password are case-sensitive.
Manage the WiFi Network Settings 64
N600 and AC750 WiFi DSL Modem Routers
4. Click the OK button. The BASIC Home screen displays.
5. Select ADVANCED > WPS Wizard. The screen displays a description of the WPS
method.
6. Click the Next button.
By default, the Push Button (recommended) radio button is selected. 7. Either
click the button onscreen or press the WPS button on the back panel of the
modem router for 15 seconds. Note: The button is labeled Reset WPS.
WARNING: If you press the WPS button on the back panel but do not release it
quickly, the modem router resets to factory default settings. For two minutes,
the modem router attempts to find the WiFi device (that is, the client) that
you want to join the modem router’s main WiFi network. During this time, the
WPS LED on the top panel of the modem router blinks green. 8. Within two
minutes, go to the WiFi device and press its WPS button to join the modem
router’s main WiFi network without entering a password. After the modem router
establishes a WPS connection, the WPS LED lights solid green again and the Add
WPS Client screen displays a confirmation message. 9. To verify that the WiFi
device is connected to the modem router’s main WiFi network, select BASIC >
Attached Device. The WiFi device displays onscreen.
Manage the WiFi Network Settings 65
N600 and AC750 WiFi DSL Modem Routers
Use WPS with the PIN Method
To use the PIN method to connect a WiFi device to the modem router’s WiFi
network, you must know the PIN of the WiFi device that you are trying to
connect. To let a WiFi device join the modem router’s WiFi network using WPS
with the PIN method: 1. Launch an Internet browser from a computer or WiFi
device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the user name and password for the modem
router.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Select ADVANCED > WPS Wizard. The screen displays a description
of the WPS method. 6. Click the Next button. The Add WPS Client screen
adjusts. The Push Button (recommended) radio button is selected by default. 7.
Select the PIN Number radio button.
8. In the Enter Client’s PIN field, enter the PIN number of the WiFi device.
9. Click the Next button.
For four minutes, the modem router attempts to find the WiFi device (that is,
the client) that you want to join the modem router’s main WiFi network. During
this time, the WPS LED on the top panel of the modem router blinks green.
Manage the WiFi Network Settings 66
N600 and AC750 WiFi DSL Modem Routers
10. Within four minutes, go to the WiFi device and use its WPS software to
join the network without entering a password. When the modem router
establishes a WPS connection, the WPS LED lights solid green again and the Add
WPS Client screen displays a confirmation message.
11. To verify that the WiFi device is connected to the modem router’s main
WiFi network, select BASIC > Attached Device. The WiFi device displays
onscreen.
Manage the WiFi Settings and WiFi Security of the Guest Network
A guest network allows visitors to use the Internet without using your WiFi
security key. By default, the guest WiFi network is disabled. You can enable
and configure the guest WiFi network for each WiFi band. The modem router
simultaneously supports the 2.4 GHz band for 802.11n, 802.11g, and 802.11b
devices and the 5 GHz band for 802.11na and 802.11a devices and, for the AC750
WiFi DSL Modem Router Model D6000, also 802.11ac devices. The WiFi mode of the
guest WiFi network depends on the WiFi mode of the main WiFi network. For
example, if you configure the WiFi mode for the main WiFi network as Up to 54
Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to
54 Mbps mode in the 2.4 GHz band. For information about configuring the WiFi
mode, see Manage the Basic WiFi Settings and WiFi Security of the Main Network
on page 56.
Set Up and Enable a Guest Network
The modem router provides the following default guest networks: · 2.4 GHz
band:
– NETGEAR-Guest – NETGEAR-Guest2 – NETGEAR-Guest3 · 5 GHz band: – NETGEAR-5G-
Guest – NETGEAR-5G-Guest2 – NETGEAR-5G-Guest3 By default, all of these
networks are configured as open networks without security but are disabled.
You can enable one, several, or all networks. You can also change the names
(SSIDs) for these networks.
Manage the WiFi Network Settings 67
N600 and AC750 WiFi DSL Modem Routers
To set up and enable a guest network: 1. Launch an Internet browser from a
computer or WiFi device that is connected to the network. 2. Type
http://www.routerlogin.net. A login screen displays. 3. Enter the modem router
user name and password. The user name is admin. The default password is
password. The user name and password are case-sensitive. The BASIC Home screen
displays. 4. Select Guest Network.
These options display only if the 2.4 GHz band of the main WiFi network is set
to Up to 54 Mbps.
Manage the WiFi Network Settings 68
N600 and AC750 WiFi DSL Modem Routers
5. In one of the Network Profiles tables, select the radio button for the
guest network (either in the 2.4 GHz band or in the 5 GHz band) that you want
to enable and set up.
6. Enable the guest network and configure its WiFi settings as described in
the following table.
Field
Description
Wireless Settings – Profile (2.4GHz b/g/n)
Enable Guest Network
By default, the guest WiFi network is disabled. To enable the guest WiFi network for the 2.4 GHz band, select the Enable Guest Network check box.
Enable SSID Broadcast
By default, the modem router broadcasts its SSID of the 2.4 GHz band so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast for the 2.4 GHz band of the guest WiFi network, clear the Enable SSID Broadcast check box.
Allow guest to access My Local Network
By default, WiFi clients that are connected to the 2.4 GHz band of the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network. To allow access to the main WiFi network, select the Allow guest to access My Local Network check box.
Enable Wireless Isolation
By default, WiFi clients that are connected to the 2.4 GHz band of the guest WiFi network can access other WiFi devices on the guest WiFi network. To prevent WiFi clients that are connected to the 2.4 GHz band of the guest WiFi network from accessing other WiFi devices on the guest WiFi network, select the Enable Wireless Isolation check box.
Guest Wireless Network Name (SSID)
The SSID is the 2.4 GHz WiFi band name. The default SSID displays, which is
NETGEAR_Guest1, NETGEAR_Guest2, or NETGEAR_Guest3.
If you want to change the SSID in the 2.4 GHz band for the guest WiFi network,
enter a 32-character (maximum), case-sensitive name in this field.
Security Options
If you want to change the WiFi security, select one of the following WiFi
security options for the 2.4 GHz band of the guest WiFi network:
· None. An open WiFi network that does not provide any security. Any WiFi
device can join the 2.4 GHz band of the guest WiFi network. This is the
default setting for the guest WiFi network.
· WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and
data encryption mode that is superseded by WPA-PSK and WPA2-PSK. The WEP
option displays only if you configure the WiFi mode for the main WiFi network
as Up to 54 Mbps in the 2.4 GHz band (see Manage the Basic WiFi Settings and
WiFi Security of the Main Network on page 56.). For information about
configuring WEP, see Configure WEP Legacy WiFi Security on page 62.
· WPA-PSK [TKIP]. WPA provides a secure connection but is superseded by WPA2.
The WPA-PSK [TKIP] option displays only if you configure the WiFi mode for the
main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see Manage the Basic
WiFi Settings and WiFi Security of the Main Network on page 56.).
To use WPA security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 2.4 GHz band of the guest WiFi network, a user must
enter this passphrase.
Manage the WiFi Network Settings 69
N600 and AC750 WiFi DSL Modem Routers
Field
Description
(continued)
· WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older
WiFi devices do not detect WPA2 and support only WPA. Select WPA2 to allow
802.11n devices to connect to the 2.4 GHz band of the guest WiFi network at
the fastest speed. If your network includes older devices that do not support
WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 2.4 GHz band of the guest WiFi network, a user must
enter this passphrase.
· WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices
that support either WPA or WPA2 to join the 2.4 GHz band of the guest WiFi
network. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and limits
the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 2.4 GHz band of the guest WiFi network, a user must
enter this passphrase.
Passphrase
The passphrase that provides users access to the guest WiFi network in the 2.4 GHz band. The passphrase is also referred to as the password or key.
Wireless Settings – Profile (5GHz a/n)
Enable Guest Network
By default, the guest WiFi network is disabled. To enable the guest WiFi network for the 5 GHz band, select the Enable Guest Network check box.
Enable SSID Broadcast
By default, the modem router broadcasts its SSID of the 5 GHz band so that WiFi stations can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast for the 5 GHz band of the guest WiFi network, clear the Enable SSID Broadcast check box.
Allow guest to access My Local Network
By default, WiFi clients that are connected to the 5 GHz band of the guest WiFi network cannot access WiFi devices or Ethernet devices that are connected to the main WiFi network. To allow access to the main WiFi network, select the Allow guest to access My Local Network check box.
Enable Wireless Isolation
By default, WiFi clients that are connected to the 5 GHz band of the guest WiFi network can access other WiFi devices on the guest WiFi network. To prevent WiFi clients that are connected to the 5 GHz band of the guest WiFi network from accessing other WiFi devices on the guest WiFi network, select the Enable Wireless Isolation check box.
Guest Wireless Network Name (SSID)
The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the
default SSID displays, which is NETGEAR-5G_Guest1, NETGEAR-5G_Guest2, or
NETGEAR-5G_Guest3.
If you want to change the SSID in the 5 GHz band for the guest WiFi network,
enter a 32-character (maximum), case-sensitive name in this field.
Manage the WiFi Network Settings 70
N600 and AC750 WiFi DSL Modem Routers
Field
Description
Security Options
If you want to change the WiFi security, select one of the following WiFi
security options for the 5 GHz band of the guest WiFi network:
· None. An open WiFi network that does not provide any security. Any WiFi
device can join the 5 GHz band of the guest WiFi network. This is the default
setting for the guest WiFi network.
· WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older
WiFi devices do not detect WPA2 and support only WPA. Select WPA2 to allow
802.11ac (for the AC750 WiFi DSL Modem Router Model D6000) and 802.11na
devices to connect to the 5 GHz band of the guest WiFi network at the fastest
speed. If your network includes older devices that do not support WPA2, select
WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 5 GHz band of the guest WiFi network, a user must
enter this passphrase.
· WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices
that support either WPA or WPA2 to join the 5 GHz band of the guest WiFi
network. However, WPA-PSK [TKIP] is less secure than WPA2-PSK [AES] and limits
the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63
characters. To join the 5 GHz band of the guest WiFi network, a user must
enter this passphrase.
Passphrase
The passphrase that provides users access to the guest WiFi network in the 5 GHz band. The passphrase is also referred to as the password or key.
7. Click the Apply button. Your settings are saved.
8. Make sure that you can reconnect over WiFi to the guest network. If you
cannot connect over WiFi, check the following:
· If your computer or WiFi device is already connected to another WiFi network
in your area, disconnect it from that WiFi network and connect it to the WiFi
network that the modem router provides. Some WiFi devices automatically
connect to the first open network without WiFi security that they discover.
· Does your WiFi device display as an attached device? (See View Devices
Currently on the Network on page 169.) If it does, it is connected to the
network.
· Are you using the correct network name (SSID) and password?
Configure WEP Legacy WiFi Security for the Guest WiFi Network
Wired Equivalent Privacy (WEP) security is a legacy authentication and data
encryption mode that is superseded by WPA-PSK and WPA2-PSK. WEP supports
speeds of up to 54 Mbps (the modem router is capable of speeds of up to 300
Mbps in the 2.4 GHz band).
Manage the WiFi Network Settings 71
N600 and AC750 WiFi DSL Modem Routers
IMPORTANT: The WiFi mode of the guest WiFi network depends on the WiFi mode of
the main WiFi network. For you to be able to configure WEP in the guest WiFi
network, first configure the mode for the main WiFi network as Up to 54 Mbps.
For information about configuring the WiFi mode, see View or Change the Basic
WiFi Settings on page 56. To configure WEP security for the guest WiFi
network: 1. Launch an Internet browser from a computer or WiFi device that is
connected to the network. 2. In the address field of your browser, enter
http://routerlogin.net. The login screen displays. 3. Type admin for the user
name and type your password. If you did not yet personalize your password,
type password for the password. 4. Click the OK button. The BASIC Home screen
displays. 5. Select BASIC > Guest Network. The Guest Network Settings screen
displays. 6. In the Security Options section, select the WEP radio button.
7. From the Authentication Type menu in the Security Encryption (WEP)
section, select one of the following types: · Shared Key. Clients can use only
Shared Key authentication. · Automatic. Clients can use either Open System or
Shared Key authentication.
Manage the WiFi Network Settings 72
N600 and AC750 WiFi DSL Modem Routers
8. From the Encryption Strength menu in the Security Encryption (WEP)
section, select the encryption key size: · 64-bit. Standard WEP encryption,
using 40/64-bit encryption. · 128-bit. Standard WEP encryption, using
104/128-bit encryption. This selection provides stronger encryption security.
9. In the Security Encryption (WEP) Key section, generate the key
automatically: a. In the Passphrase field, enter a passphrase: b. Click the
Generate button. For 64-bit WEP, four different WEP keys are generated and the
four key fields are populated with different WEP keys. For 128-bit WEP, only
one WEP key is generated and the four key fields are populated with the same
WEP key. c. Specify the active key by selecting the Key 1, Key 2, Key 3, or
Key 4 radio button. Only one key can be the active key. To join the guest WiFi
network, a user must enter the key value for the key that you specified as the
active key.
10. Click the Apply button. Your settings are saved.
Control the WiFi Radios
The modem router provides internal WiFi radios that broadcast signals in the
2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over
WiFi to the modem router. When the WiFi radios are off, you can still use an
Ethernet cable for a LAN connection to the modem router. You can turn the WiFi
radios on and off with the WiFi On/Off button on the modem router, or you can
log in to the modem router and enable or disable the WiFi radios through the
web management interface. If you are close to the modem router, it might be
easier to press the WiFi On/Off button. If you are away from the modem router
or already logged in, it might be easier to enable or disable the radios
through the web management interface.
Use the WiFi On/Off Button
To turn the WiFi radios off and on with the WiFi On/Off button: Press the WiFi
On/Off button on the back panel of the modem router for two seconds. If you
turned off the WiFi radios, the WiFi LED turns off. If you turned on the WiFi
radios, the WiFi LED lights solid green.
Tip: If you want to disable the WiFi radio or radios of the modem router, use
a wired connection to avoid being disconnected when WiFi radio or radios turn
off.
Manage the WiFi Network Settings 73
N600 and AC750 WiFi DSL Modem Routers
Enable or Disable the WiFi Radios
If you used the WiFi On/Off button to turn off the WiFi radios, you cannot log
in to the modem router to turn them back on. You must press the WiFi On/Off
button again for two seconds to turn the WiFi radios back on. To enable or
disable the WiFi radios: 1. Launch an Internet browser from a computer or WiFi
device that is connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the user name and password for the modem
router.
The user name is admin. The default password is password. The user name and
password are case-sensitive. 4. Click the OK button. The BASIC Home screen
displays. 5. Select ADVANCED > Advanced Setup > Wireless Settings.
Manage the WiFi Network Settings 74
N600 and AC750 WiFi DSL Modem Routers
6. Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n)
section, Advanced Wireless Settings (5GHz a/n) section, or both sections: ·
Turn off the radio. Clear the Enable Wireless Router Radio check box. If both
radios are disabled, the WiFi LED turns off (see Top Panel with LEDs on page
10). · Turn on the radio. Select the Enable Wireless Router Radio check box.
If at least one radio is enabled, the WiFi LED lights solid green.
7. Click the Apply button. Your settings are saved.
Manage the WPS Settings
Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the
WiFi password. You can change the WPS default settings. To manage WPS
Settings: 1. Launch an Internet browser from a computer or WiFi device that is
connected to the
network. 2. Type http://www.routerlogin.net.
A login screen displays. 3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive. The BASIC Home screen displays. 4. Select
ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings
screen displays. 5. Scroll down to the bottom of the screen.
The Router’s PIN field displays the fixed PIN that you use to configure the
modem router’s WiFi settings from another platform through WPS. 6. To disable
the PIN, clear the Enable Router’s PIN check box.
Manage the WiFi Network Settings 75
N600 and AC750 WiFi DSL Modem Routers
By default, the Enable Router’s PIN check box is selected and the modem
router’s PIN is enabled. For enhanced security, you can disable the modem
router’s PIN by clearing the Enable Router’s PIN check box. However, when you
disable the modem router’s PIN, WPS is not disabled because you can still use
the physical WPS button.
Note: The PIN function might temporarily be disabled automatically if the
modem router detects suspicious attempts to break into the modem router’s WiFi
settings by using the router’s PIN through WPS.
7. To allow the wireless settings for the 2.4 GHz radio to be changed
automatically when you use WPS, clear the Keep Existing Wireless Settings
(2.4GHz b/g/n) check box.
8. To allow the wireless settings for the 5 GHz radio to be changed
automatically when you use WPS, clear the Keep Existing Wireless Settings
(5GHz a/n) check box. By default, both Keep Existing Wireless Settings check
boxes are selected. NETGEAR recommends that you leave these check box
selected. If you clear these check box, the next time a new WiFi client uses
WPS to connect to the modem router, the modem router WiFi settings change to
an automatically generated random SSID and passphrase. For information about
viewing this SSID and passphrase, see Manage the Basic WiFi Settings and WiFi
Security of the Main Network on page 56. Clear the Keep Existing Wireless
Settings check box for a radio only if you want to allow the WPS process to
change the SSID and passphrase for WiFi access for that radio.
WARNING: If you clear the Keep Existing Wireless Settings check box for a
radio and use WPS to add a computer or WiFi device to the modem router’s WiFi
network, the SSID and passphrase are automatically generated and other WiFi
devices that are already connected to the modem router’s WiFi network might be
disconnected.
9. Click the Apply button. Your settings are saved.
Manage Advanced WiFi Features
For most WiFi networks, the advanced WiFi features work fine and you do not
need to change the settings.
Tip: If you want to change the WiFi settings of the modem router’s main
network, use a wired connection to avoid being disconnected when the new WiFi
settings take effect.
Manage the WiFi Network Settings 76
N600 and AC750 WiFi DSL Modem Routers
To manage advanced WiFi features: 1. Launch an Internet browser from a
computer or WiFi device that is connected to the network. 2. Type
http://www.routerlogin.net. A login screen displays. 3. Enter the user name
and password for the modem router. The user name is admin. The default
password is password. The user name and password are case-sensitive. 4. Click
the OK button. The BASIC Home screen displays. 5. Select ADVANCED > Advanced
Setup > Wireless Settings.
6. Enter the settings as described in the following table.
Manage the WiFi Network Settings 77
N600 and AC750 WiFi DSL Modem Routers
Except for the description of 20/40 MHz coexistence, the descriptions in the table (not the settings onscreen) apply to both the Advanced Wireless Settings (2.4GHz b/g/n) section and the Advanced Wireless Settings (5GHz a/n) section.
Field
Description
Enable 20/40 MHz Coexistence
By default, 20/40 MHz coexistence is enabled to prevent interference between
WiFi networks in your environment at the expense of the WiFi speed. If no
other WiFi networks are present in your environment, you can clear the Enable
20/40 MHz Coexistence check box to increase the WiFi speed to the maximum
supported speed.
Note: 20/40 MHz coexistence applies to the 2.4 GHz band only.
Fragmentation Length (256-2346)
CTS/RTS Threshold (1-2347)
Preamble Mode
The fragmentation length (the default is 2346), CTS/RTS threshold (the default is 2347), and the preamble mode (the default is Automatic) are reserved for WiFi testing and advanced configuration only. Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of the modem router unexpectedly.
Transmit Power Control
You can lower the WiFi transmit power by selecting a value lower than 100%
from the Transmit Power Control menu.
The setting of 100% allows the modem router to use the maximum WiFi transmit
power to transmit WiFi packets. Reducing the transmit power can save the power
consumption for the modem router but also reduces the WiFi coverage. If you
want to ensure maximum WiFi coverage, NETGEAR recommends that you leave the
setting on the Transmit Power Control menu at 100%.
7. Click the Apply button. Your settings are saved.
Manage Wi-Fi Multimedia Quality of Service
Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video
traffic over the WiFi link.
WMM QoS prioritizes WiFi data packets from different applications based on
four access categories: voice, video, best effort, and background. For an
application to receive the benefits of WMM QoS, WMM must be enabled on both
the application and the client running that application. Legacy applications
that do not support WMM and applications that d
References
- Download Center | Downloads and Documentation | NETGEAR
- My Dyn Account
- EU Declarations of Conformity - NETGEAR Support
- ReadySHARE USB Storage Access | Product | Support | NETGEAR
- myisp.com
- Manual-Hub.com - Free PDF manuals!
- Router Login & Setup | NETGEAR
- NETGEAR Support | NETGEAR
- EU Declarations of Conformity - NETGEAR Support
- Error | NETGEAR
- badstuff.com/xxx.html
- My Dyn Account
- Example Domain
- Regulatory | NETGEAR
- Regulatory | NETGEAR
- NETGEAR Nighthawk App | NETGEAR
- Smart Parental Control | Internet Filter | Internet Safety | NETGEAR
- ReadySHARE USB Storage Access | NETGEAR Support
- NETGEAR Support | NETGEAR
- Manual-Hub.com – Free PDF manuals!
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