Whirlpool WFW8300SW Duet Sport Front Loading Automatic Washer Instruction Manual
- June 16, 2024
- Whirlpool
Table of Contents
- WFW8300SW Duet Sport Front Loading Automatic Washer
- Product Information
- Specifications
- Product Usage Instructions
- Washer Safety
- Model & Serial Number Designations
- Model & Serial Number Label and Tech Sheet Locations
- Q: Where can I find the model and serial number of the
- Q: How do I ensure my safety while using the washer?
- Q: What do the color codes in the model number represent?
WFW8300SW Duet Sport Front Loading Automatic Washer
Product Information
Specifications
- Brand: Whirlpool
- Model Numbers: WFW8300SW, WFW8500SW, WFW8500SR
- Part Number: 8178558
- Year of Introduction: S = 2006, T = 2007
- Color Codes: T = Biscuit, Q = White, W = White With Metallic
Accent, R = White With Metallic (Sport Only)
Product Usage Instructions
Washer Safety
Your safety and the safety of others is very important. Please
read and obey all safety messages provided in this Job Aid and on
the appliance. The safety alert symbol will be used to indicate
potential hazards that can cause harm.
DANGER: You can be killed or seriously injured
if you don’t immediately follow instructions.
WARNING: You can be killed or seriously injured
if you don’t follow instructions.
All safety messages will provide information about the potential
hazard, instructions on how to reduce the chance of injury, and the
consequences of not following the instructions.
Model & Serial Number Designations
The model and serial number designations provide information
about the specific product. Here is an example breakdown of the
model number:
-
Model Number: WFW8300SW
-
Brand: Whirlpool
-
Access: Front Loading
-
Product: Washer
-
Series: 5 = Whirlpool Leap, 7 = 24 Front Load, 9 = Duet Front
Load, 6 = Oasis, 8 = Mid Line Front Load -
Price Point Levels: 1 – 9
-
Trade Partner ID: 00 = Branded
-
Year of Introduction: S = 2006, T = 2007
-
Color Code: T = Biscuit, Q = White, W = White With Metallic
Accent, R = White With Metallic (Sport Only) -
Engineering Change (Numeric)
Model & Serial Number Label and Tech Sheet Locations
The model and serial number label can be found on the appliance.
The tech sheet is located behind the lower access panel.
FAQ
Q: Where can I find the model and serial number of the
washer?
A: The model and serial number label can be found on the
appliance. Please refer to the “Model & Serial Number Label and
Tech Sheet Locations” section for more details.
Q: How do I ensure my safety while using the washer?
A: Please read and obey all safety messages provided in the Job
Aid and on the appliance. The safety alert symbol will indicate
potential hazards that can cause harm. Follow all instructions to
reduce the chance of injury.
Q: What do the color codes in the model number represent?
A: The color codes represent the color options available for the
washer. T = Biscuit, Q = White, W = White With Metallic Accent, R =
White With Metallic (Sport Only).
CONSUMER SERVICES TECHNICAL
EDUCATION GROUP PRESENTS L-78
FRONT-LOADING AUTOMATIC WASHER
MODELS: WFW8300SW, WFW8500SW, WFW8500SR
JOB AID Part No. 8178558
FORWARD
This Whirlpool Job Aid, “Duet SportTM Front-Loading Automatic Washer” (Part
No. 8178558), provides the technician with information on the installation,
operation, and service of the Duet SportTM Front-Loading Automatic Washer. For
specific information on the model being serviced, refer to the “Use and Care
Guide,” or “Tech Sheet” provided with the washer. The Wiring Diagram used in
this Job Aid is typical and should be used for training purposes only. Always
use the Wiring Diagram supplied with the product when servicing the unit.
GOALS AND OBJECTIVES
The goal of this Job Aid is to provide information that will enable the
service technician to properly diagnose malfunctions and repair the Duet
SportTM Front-Loading Automatic Washer. The objectives of this Job Aid are to:
· Understand and follow proper safety precautions. · Successfully troubleshoot
and diagnose malfunctions. · Successfully perform necessary repairs. ·
Successfully return the washer to its proper operational status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our
products by anyone other than Authorized Service Technicians.
Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022
– ii –
TABLE OF CONTENTS
Page GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Washer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Model & Serial Number
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 1-2 Model & Serial Number Label And Tech Sheet Locations . . . .
. . . . . . . . . . . . . . . . . . . . . 1-3 Specifications . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 1-4 INSTALLATION INFORMATION . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Installation
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 2-1 Installation Instructions . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 2-6 PRODUCT OPERATION. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Features And
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 3-1 Washer Use . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 3-3 Washer Care . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 3-15 COMPONENT ACCESS . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 4-1 Component Locations . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Removing
The Console And The Touchpad/LED Assembly . . . . . . . . . . . . . . . . . .
. . . . . 4-2 Removing The Central Control Unit. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Removing The Water
Inlet Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 4-6 Removing The Pressure Switch . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Removing
The Line Filter & Power Supply Cord . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 4-8 Removing The Detergent Dispenser Assembly. . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Removing The
Detergent Dispenser Motor . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 4-13 Removing The Door Switch Assembly And The Bellows. . .
. . . . . . . . . . . . . . . . . . . . . . 4-14 Removing The Drain Pump . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 4-17 Removing The ECO Valve. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Removing The Motor
Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 4-20 Removing The Temperature Sensor & Heater . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Removing The Drive Belt
And Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 4-23 Removing An Interlock Switch . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 Removing The
Basket Drive Pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 4-27 Removing The Tub & Basket And Baffle . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 COMPONENT
TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 5-1 Inlet Valve Solenoids . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 5-1 Pressure Switch . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Line Filter.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 5-3 Detergent Dispenser Motor &
Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 5-4 Door Switch . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Drain
Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 5-6 Temperature Sensor & Heater
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 5-7 Drive Motor . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
– iii –
Page DIAGNOSTICS & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 6-1
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Diagnostic Guide . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 6-1 Failure/Error Display Codes . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 6-5 Error History Display . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . 6-6 History Overview Test Program . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Manual
Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 6-7 Manual Overview Test Program . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Electronic Assemblies – Removal Or Replacement . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 6-8 Washer Care . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-9
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .6-11 WIRING DIAGRAMS. . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 7-1
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Grounding System. .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 7-2
– iv –
GENERAL
WASHER SAFETY
Your safety and the safety of others is very important.
We have provided many important safety messages in this Job Aid and on the
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and
others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.” These words mean:
DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
1-1
MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
MODEL NUMBER
W F W 8 3 00 S W 0
BRAND W = Whirlpool
ACCESS F = Front Loading
PRODUCT W = Washer
SERIES
5 = Whirlpool Leap
7 = 24 Front Load 9 = Duet Front Load
6 = Oasis 8 = Mid Line Front Load
PRICE POINT LEVELS (1 – 9)
TRADE PARTNER ID (00 = BRANDED)
YEAR OF INTRODUCTION S = 2006, T = 2007
COLOR CODE T = Biscuit Q = White W = White With Metallic Accent R = White With Metallic (Sport Only)
ENGINEERING CHANGE (NUMERIC)
SERIAL NUMBER
SERIAL NUMBER
HL T 35 10901
DIVISION RESPONSIBILITY
Horizontal Washer Facility, Monterrey, MX
YEAR OF PRODUCTION T = 2006
WEEK OF PRODUCTION 35 = 35th Week
PRODUCT SEQUENCE NUMBER
1-2
MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS
The Model & Serial Number Label and Tech Sheet locations are shown below.
Model & Serial Number Label
Tech Sheet (Behind Lower Access Panel)
1-3
SPECIFICATIONS
Model Number Model Description
Color
Capacity (Cu.Ft. IEC) Temperature Control
Heater Sensors
Tumble Speed
Spin Speed
Motor Voltage Frequency Amps Water Consumption Average DOE (Gallons-Per-Cycle)
Rated Load Load Pounds
Height Install Depth: Min – Max
Width Product Weight (approx)
WFW8300SW
Front Load Washer
White with Gray Accents
3.3
ATC – 2
No
Suds Sensor, NTC (Thermistor), Water Level Sensor
Heavy Duty & Normal = 40/35 RPM
Gentle = 31 RPM
High = 1050 RPM Medium = 800 RPM
Low = 600 RPM
Variable Speed; 1/4 HP
120V
60 Hz
10 Amp
12.77
WFW8500SW
Front Load Washer
White with Gray Accents
3.6
ATC – 4
Yes
Suds Sensor, NTC (Thermistor), Water Level Sensor
Heavy Duty & Normal = 40/35 RPM
Gentle = 31 RPM
High = 1100 RPM Medium = 800 RPM
Low = 600 RPM
Variable Speed; 1/4 HP
120V
60 Hz
10 Amp
14.1
WFW8500SR
Front Load Washer
White with Sterling Bright Accents
3.6
ATC – 4
Yes
Suds Sensor, NTC (Thermistor), Water Level Sensor
Heavy Duty & Normal = 40/35 RPM
Gentle = 31 RPM
High = 1100 RPM Medium = 800 RPM
Low = 600 RPM
Variable Speed; 1/4 HP
120V
60 Hz
10 Amp
14.1
15.43 lbs. (7 kg)
Maximum = 11.7 Average = 7.35 Minimum = 3
36.0″
29.25″
27″
242 lbs.
17.64 lbs. (8 kg)
N/A
36.0″ 30.00″
27″ 242 lbs.
17.64 lbs. (8 kg)
N/A
36.0″ 30.00″
27″ 242 lbs.
1-4
INSTALLATION INFORMATION
INSTALLATION REQUIREMENTS
TOOLS AND PARTS
Gather the required tools and parts before starting installation. The parts
supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
· Pliers (that open to 1-9/16 [39.5 mm]) · Flashlight (optional)
Tools needed for installation
· Open end wrenches 17 mm and 13 mm · Level · Wood block · Ruler or measuring
tape
Parts supplied
If You Have Laundry tub or standpipe taller than 96″ (2.4 m) Overhead sewer
Floor drain
Drain hose too short Water faucets beyond reach of fill hoses
You Will Need to Buy Sump pump system (if not already available)
Standard 20 gal. (76 L), 30″ (76.2 cm) tall drain tub or utility sink and sump
pump (available from local plumbing suppliers) Siphon break, Part Number
285834; additional drain hose Part Number 8318155; and connector kit, Part
Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2
longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part
Number 350008
A
B
C
D
OPTIONS
Pedestal
You have the option of purchasing pedestals of different heights separately
for this washer. You may select a 10 (25.4 cm) or a 15.5 (39.4 cm) pedestal.
Remember that the pedestal will add to the total height of the unit.
E
A. U-shaped hose form B. Water inlet hoses (2) C. Inlet hose washers (4)
D. Transit bolt hole plug E. Beaded tie strap
Alternate Parts
Your installation may require additional parts. If you are interested in
purchasing one of the items listed here, call the toll-free number on the
cover or in the “Assistance or Service” section in the “Use & Care Guide.”
Optional pedestal
Pedestal Height
10″ (25.4 cm) 15.5″ (39.4 cm)
Approximate Height with Washer
Color
46″ (116.8 cm) White
51.5″ (130.8 cm) White
Model Number
WHP1000SQ WHP1500SQ
2-1
Stack Kit
Are you planning to stack your washer and dryer? To do so you will need to
purchase a Stack Kit. To order, call the dealer from whom you purchased your
dryer or refer to the “Assistance or Service” section in the “Use & Care
Guide.” Ask for Part Number 8572546.
LOCATION REQUIREMENTS
Selecting the proper location for your washer improves performance and
minimizes noise and possible washer “walk.”
The washer can be installed under a custom counter, or in a basement, laundry
room, closet, or recessed area. See “Drain System.”
Companion appliance location requirements should also be considered. Proper
installation is your responsibility.
You will need
· A water heater set to deliver 120°F (49°C) water to the washer.
· A grounded electrical outlet located within 6 ft (1.8 m) of where the power
cord is attached to the back of the washer. See “Electrical Requirements.”
· Hot and cold water faucets located within 4 ft (1.2 m) of the hot and cold
water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa).
· A level floor with a maximum slope of 1(2.5 cm) under entire washer.
Installing the washer on soft floor surfaces, such as carpets or surfaces with
foam backing, is not recommended.
· A sturdy and solid floor to support the washer with a total weight (water
and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C). Some water can
remain in the washer and can cause damage in low temperatures.
Installation Clearances
· The location must be large enough to allow the washer door to be fully
opened.
· Additional spacing should be considered for ease of installation and
servicing. The door opens more than 90°, and it is not reversible.
· Additional clearances might be required for wall, door, and floor moldings.
· Additional spacing of 1 (2.5 cm) on all sides of the washer is recommended
to reduce noise transfer.
· Companion appliance spacing should also be considered.
Washer Dimensions
50¹/4 ” (127.6 cm)
27″ (68.6 cm)
36″ (91.4 cm)
29¹/4 ” (74.3 cm)
Recommended installation spacing for custom undercounter installation The
dimensions shown are for the recommended spacing. Custom undercounter
installation Washer only
2″ (5 cm)
36″ min. (91.4 cm)
1″ (2.5 cm)
27″ (68.6 cm)
1″ (2.5 cm)
2-2
Recommended installation spacing for recessed or closet installation, with or
without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
48″ (122 cm)
48 in.2 (310 cm 2)
3″ (7.6 cm)
48 in 2 * (310 cm2)
3″ (7.6 cm)
24 in 2 * (155 cm2)
3″ (7.6 cm) 12″ (30.5 cm)
1″ (2.5 cm)
24 in.2 (155 cm 2)
1″
29¹/4″
4″
(2.5 cm) (80 cm) (10.2 cm)
A
B
A. Side view – closet or confined area B. Closet door with vents
Recessed or closet installation Washer on pedestal
3″ (7.6 cm)
38″ min. (96.5 cm)
1″ (2.5 cm)
27″ (68.6 cm)
1″ (2.5 cm)
1″
29¹/4″
4″
(2.5 cm) (80 cm) (10.2 cm)
A
B
A. Recessed area B. Side view – closet or confined area
Recommended installation spacing for recessed or closet installation, with
stacked washer and dryer
The dimensions shown, at the top of the right column, are for the recommended
spacing.
72″ (182.9 cm)
5 ¹/4″** (13.3 cm)
1″*** (2.5 cm)
27″ (68.6 cm)
1″*** (2.5 cm)
Min. top and bottom air openings for closet door. External exhaust elbow requires additional space. Wall, door and floor molding may require additional spacing.
Recommended installation spacing for cabinet installation
The dimensions shown are for the recommended spacing.
For cabinet installation with a door, the minimum ventilation openings in the
top are required.
7″ (17.8 cm)
7″ (17.8 cm)
9″ (22.9 cm)
4″ 31¹/2″ 1″
1″ 27″ 1″
(10.2 cm) (80.0 cm) (2.5 cm) (2.5 cm) (68.6 cm) (2.5 cm)
2-3
DRAIN SYSTEM
The washer can be installed using the standpipe drain system (floor or wall),
the laundry tub drain system, or the floor drain system. Select the drain hose
installation method you need. See “Tools and Parts.”
Standpipe drain system – wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of 2 (5 cm). The
minimum carry-away capacity can be no less than 17 gal. (64 L) per minute.
The top of the standpipe must be at least 30 (76.2 cm) high and no higher than
96 (2.4 m) from the bottom of the washer.
Laundry tub drain system (view A)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the
laundry tub must be at least 30 (76.2 cm) above the floor.
Floor drain system (view B)
The floor drain system requires a siphon break that may be purchased
separately. See “Tools and Parts.”
The siphon break must be a minimum of 28 (71 cm) from the bottom of the
washer. Additional hoses might be needed.
30″ min. (76.2 cm)
26″ min. (66 cm)
30″ min. (76.2 cm)
A
B
A
B
2-4
ELECTRICAL REQUIREMENTS
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove
ground prong. Do not use an adapter. Do not use an extension cord. Failure to
follow these instructions can result in death, fire, or electrical shock.
· A 120 volt, 60 Hz., AC only, 15- or 20amp, fused electrical supply is
required. A time-delay fuse or circuit breaker is recommended. It is
recommended that a separate circuit serving only this appliance be provided.
· This washer is equipped with a power supply cord having a 3 prong grounding
plug.
· To minimize possible shock hazard, the cord must be plugged into a mating, 3
prong, grounding-type outlet, grounded in accordance with local codes and
ordinances. If a mating outlet is not available, it is the personal
responsibility and obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
· If codes permit and a separate ground wire is used, it is recommended that a
qualified electrician determine that the ground path is adequate.
· Do not ground to a gas pipe. · Check with a qualified electrician if you are
not sure the washer is properly grounded. · Do not have a fuse in the neutral
or ground
circuit.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electrical shock by providing a path of
least resistance for electric current. This washer is equipped with a cord
having an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING: Improper connection of the equipment-grounding conductor can result
in a risk of electric shock. Check with a qualified electrician or serviceman
if you are in doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal, permanent wiring system, or
an equipment-grounding conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on the appliance.
2-5
INSTALLATION INSTRUCTIONS
REMOVE TRANSPORT SYSTEM
4. Close the bolt holes with the 4 transport bolt hole plugs.
Excessive Weight Hazard Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the unit is within
approximately 3 ft (90 cm) of the final location.
NOTE: If the washer is to be transported at a later date, call your local
service center. To avoid suspension and structural damage, your machine must
be properly set up for relocation by a certified technician.
CONNECT THE INLET HOSES
Insert new flat washers (supplied) into each end of the inlet hoses. Firmly
seat the washers in the couplings.
There are 4 bolts in the rear panel of the washer that support the suspension system during transportation. These bolts also retain the power cord inside the washer until the bolts are removed.
A
B
A. Coupling B. Washer
Connect the inlet hoses to the water faucets
Make sure the washer drum is empty.
1. Attach a hose to the hot water faucet. Screw on coupling by hand until it is seated on the washer.
1. Using a 13 mm wrench, loosen each of the bolts.
2. Once the bolt is loose, move it to the center of the hole and completely
pull out the bolt, including the plastic spacer covering the bolt.
2. Attach a hose to the cold water faucet. Screw on coupling by hand until it
is seated on the washer.
3. Using pliers, tighten the couplings with an additional two-thirds turn.
3. Once all 4 bolts are removed, discard the bolts and spacers. Then pull the
power cord through the opening of the rear panel and close the hole with the
attached cap.
2-6
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.
Clear the water lines
1. Run water through both faucets and inlet hoses, into a laundry tub,
drainpipe or bucket, to get rid of particles in the water lines that might
clog the inlet valve screens.
2. Check the temperature of the water to make sure that the hot water hose is
connected to the hot water faucet and that the cold water hose is connected to
the cold water faucet.
NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Record hose installation or replacement dates on the hoses for future
reference.
Periodically inspect and replace hoses if bulges, kinks, cuts, wear, or leaks
are found.
ROUTE THE DRAIN HOSE
Proper routing of the drain hose protects your floors from damage due to water
leakage. Read and follow these instructions.
Remove drain hose from the washer
Gently pull the corrugated drain hose from the shipping clips.
Connect the inlet hoses to the washer
H
C
H. Hot water inlet C. Cold water inlet
1. Attach the hot water hose to the washer’s hot (H) water inlet valve. Screw
on coupling by hand until it is seated on the washer.
2. Attach the cold water hose to the washer’s cold (C) water faucet. Screw on
coupling by hand until it is seated on the washer.
3. Using pliers, tighten the couplings with an additional two-thirds turn.
NOTE: Do not overtighten. Damage to the coupling can result.
4. Turn on the water faucets completely and check for leaks.
Laundry tub drain or standpipe drain
Connect the drain hose form to the corrugated drain hose.
A
B
A. Snap either end of the drain hose form to the drain hose at the point where
the corrugation begins.
B. Bend drain hose over drain hose form and snap into place.
2-7
To keep drain water from going back into the washer:
· Do not straighten the drain hose, and do not force excess drain hose into
standpipe. Hose should be secure, but loose enough to provide a gap for air.
· Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor Drain under “Tools and Parts.”
SECURE THE DRAIN HOSE
1. Drape the power cord over the washer top.
2. Move the washer to its final location.
3. Place the drain hose in the laundry tub or standpipe. See illustrations A
and B.
A
B
C
4. If the washer faucets and the drain standpipe are recessed, put the hooked
end of the drain hose in the standpipe. See illustration C.
NOTES:
· Do not force excess drain hose back into the rear of the washer.
· To prevent siphoning, do not seal the drain hose into the standpipe.
LEVEL THE WASHER
One foot has been installed at a different height on your new washer. The
other three feet were preset at the factory. Properly leveling your washer
will minimize excessive noise and vibration. 1. Push on the upper front panel
to be sure
that the washer is on the rear feet. Lower the right front foot until it
contacts the floor. Check the levelness of the washer by placing a level on
the top edge of the washer, first side to side, then front to back.
If the washer is against a wall, move the washer out slightly before tipping
back. First prop the front with a wood block and adjust the feet as necessary;
then prop the back and adjust feet as necessary. Repeat this step until washer
is level. 2. Make sure that all four feet are stable and resting on the floor.
Then check that the appliance is perfectly level (use a level). 3. After the
washer is level, use a 17 mm open-end wrench to turn the nuts on the feet
tightly against the washer cabinet. IMPORTANT: All four feet must be
tightened. If the nuts are not tight against the washer cabinet, the washer
may vibrate. 4. When you are pushing on the edges of the washing machine top
plate, the machine should not move front to back, side to side, or diagonally.
5. Slide the washer to its final location. 6. Confirm the levelness of the
washer.
2-8
COMPLETE INSTALLATION
1. Check the electrical requirements. Be sure that you have the correct
electrical supply and the recommended grounding method. See “Electrical
Requirements.”
2. Check to be sure all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Dispose of or recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove
ground prong. Do not use an adapter. Do not use an extension cord. Failure to
follow these instructions can result in death, fire, or electrical shock.
7. Plug into a grounded 3 prong outlet. 8. Read “Washer Use.” 9. To test and
to clean your washer, use
1/2 the manufacturer’s recommended amount for a medium sized load. Pour the
detergent into the detergent dispenser. Select NORMAL/CASUAL, and then select
START. Allow the washer to complete one whole cycle.
Use only HE High Efficiency detergent.
2-9
— NOTES —
2-10
PRODUCT OPERATION
FEATURES AND BENEFITS
The front-loading high efficiency washer was designed to conserve resources
and lower your water and energy bills. The washer is designed to determine and
then provide the amount of water needed for the best performance. The time of
operation may be greater for this new system than for a conventional washer.
ELECTRONIC CONTROLS
Flexible electronic controls are easy to use whether you are a beginner or an
expert.
AUTO WATER LEVEL
Adjusting to the size of the load, this feature allows the washer to use the
minimal amount of water needed to clean and rinse the clothes. With a low
water level, you can obtain the same results with smaller amounts of
additives. Because only the required amount of water is used, the washer saves
energy, too. You can obtain the same washing results for small and large loads
size.
LARGER LOAD SIZE
Since there is no agitator, you can wash larger, bulkier items such as an
average size sleeping bag. You are also able to wash more clothes at one time,
which means fewer loads. You can wash a pillow or a large stuffed teddy bear.
SUSPENSION SYSTEM
To reduce washer “walk” and “off-balance” conditions, your new washer
combines:
· 2 Springs to isolate vibration
· 3 or 4 shock absorbers at the washer base to minimize movement
STAINLESS STEEL DRUM
The stainless steel drum eliminates corrosion and enables higher spin speeds
for more water extraction, reducing drying time.
ADAPTIVE VARIABLE SPEED MOTOR
The motor adapts to the load size and to the cycle selected to give the
optimum cleaning, rinsing, and spinning conditions. The motor can handle slow
speeds needed for delicate items and is powerful enough to drive an average
clothes load up to a high-speed spin.
SPIN SPEEDS
This washer automatically selects the spin speed based on the cycle selected.
For some cycles, the default spin speed can be changed if desired. This washer
offers up to three different spin speed choices.
ADD A GARMENT
This option is available in all wash cycles except Rinse/Spin and Drain/Spin.
When this option is available at the beginning of the cycle the Add A Garment
status light will illuminate for the first 7 minutes. This washer allows a
7-minute period in which forgotten garments may be added to a load.
DYNAMIC BALANCE
A precision balancing system allows the washer to reach high-speed spins. The
washer spins faster so that clothes coming out of the washer will have less
moisture than with traditional top load machines. In addition, if the Dynamic
Balance system detects off-balance loads during spinning, it redistributes the
clothes so that they are evenly balanced.
3-1
SMART DISPENSERS
The three compartments in the dispenser allow loading of all laundry additives
before the washer is started. The additives will be dispensed into the wash at
the optimal time for high performance cleaning. The bleach release system is
included in the detergent advantage system. The detergent is added at the
beginning of the cycle, and the bleach is
added after the enzymes have had a chance to do their cleaning. The fabric
softener is dispensed in the rinse cycle or in the EXTRA RINSE, if selected.
The Detergent Advantage System Dispenser tray is easily removed for cleaning.
Use only HE High Efficiency detergent.
3-2
WASHER USE
MODEL WFW8300S
MODEL WFW8500S
STARTING THE WASHER
Fire Hazard Never place items in the washer that are dampened with gasoline or
other flammable fluids. No washer can completely remove oil. Do not dry
anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons,
read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
The following is a guide to using the washer. Please refer to specific
sections of this manual for more detailed information.
Do not store laundry products on the top surface of this washer. Vibration is
normal during operation.
3-3
USING THE PROPER DETERGENT
Use only High Efficiency detergents. The package for this type of detergent
will be marked “HE” or “High Efficiency.” This wash system, along with less
water, will create too much sudsing with a regular non-HE detergent. Using
regular detergent will likely result in washer errors, longer cycle times, and
reduced rinsing performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce the right amount
of suds for the best performance. Follow the manufacturer’s instructions to
determine the amount of detergent to use.
Use only HE High Efficiency detergent.
First Wash Cycle Without Laundry
Before washing clothes for the first time, if not completed during the final
installation step, choose the Normal/Casual cycle and run it without clothes.
Use only HE High Efficiency detergent. Use 1/2 the manufacturer’s recommended
amount for a medium-sized load. This initial cycle serves to ensure the
interior is clean before washing clothes.
For All Wash Cycles
1. To load washer
Open the washer door by pulling on the handle. Sort laundry according to color
and type of fabric. Place a load of sorted clothes in the washer. Do not
overload washer. Overloading can cause poor cleaning.
· The washer can be fully loaded, but not tightly packed. Washer door should
close easily.
· Mix large and small items. Avoid washing a single item. Load evenly.
· Wash small items such as infant socks in mesh garment bags. It is
recommended that more than one garment bag be used and that each garment bag
be filled with equal amounts of material.
· When unloading garments, occasionally check under the rubber rim at the
front of the tub for small items.
2. Close the washer door by pushing it firmly until the lock clicks. The
washer door will remain locked during the wash cycle.
NOTE: After any wash cycle is completed, the door must be opened and then
closed before a new cycle can begin. The door can be opened only if
PAUSE/CANCEL is selected while the ADD A GARMENT light is illuminated or if
the cycle has been canceled. See “To cancel a cycle” in the “Changing Cycles
and Options Section.”
3. Open the dispenser drawer and add laundry additives to the detergent,
bleach, or fabric softener compartments. Close drawer slowly to avoid spills.
See “Using the Dispenser.”
4. Turn on the washer by selecting POWER. Select one of the cycles by turning
the cycle selector. The indicator light for the selected cycle will
illuminate. When selecting a Wash Cycle, the preset Modifiers and Options,
Water Temp, and Spin Speed for the selected cycle will illuminate. The preset
settings provide the recommended fabric care for the selected cycle. See “Wash
Cycles.”
5. Select the desired OPTIONS. Not all Options are available with all cycles.
See “Options.”
6. If desired, select the END OF CYCLE SIGNAL. The signal is helpful when you
are washing items that should be removed from the washer as soon as it stops.
Press END OF CYCLE SIGNAL to select ON or OFF.
7. To begin the wash cycle immediately
Select and hold START (for approximately 1 second).
· If you do not select START within 5 minutes of choosing a cycle, the washer
automatically shuts off.
3-4
· When the wash cycle is complete, the CYCLE COMPLETE status light
illuminates, the door unlocks, and the wash load can be removed from the
washer. The washer powers down automatically 5 minutes after the cycle is
complete and the CYCLE COMPLETE light goes off. To power down the washer
manually after the wash cycle is complete, select PAUSE/CANCEL once.
8. To begin the wash cycle later
Select DELAY WASH until the desired delay time (in hours) is displayed. Select
START. The countdown to the wash cycle will show in the display window.
IMPORTANT: When delaying a cycle, use only powdered detergents in the main
wash compartment since liquid detergents may seep out of the compartment
during Delay, before the wash cycle begins.
USING THE DISPENSER
The washer has a dispenser drawer with three separate compartments for your
laundry additives–one is for detergent, one is for liquid chlorine bleach, and
one is for liquid fabric softener. Laundry additives are diluted and dispensed
automatically at the proper time during the wash cycle, making it unnecessary
for you to return to the washer during the cycle to add them.
It is normal for small amounts of water to remain in the dispensers when the
wash cycle is complete.
Do not put laundry additives directly into the wash tub. Always use the proper
dispensers when adding laundry additives.
Choosing the Right Detergent
Use only High Efficiency detergents. The package for this type of detergent
will be marked “HE” or “High Efficiency.” This wash system, along with less
water, will create too much sudsing with a regular non-HE detergent. Using
regular detergent will likely result in washer errors, longer cycle times, and
reduced rinsing
performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.
Use only HE High Efficiency detergent.
To fill dispenser compartments 1. Pull out the dispenser drawer. 2. Add the
desired laundry additives to the
proper compartment. 3. Push in the dispenser drawer slowly and
completely (to avoid a spill).
A C
MAX
DETERGENT
LIQUID BLEACH SOFTENER
B
MAX
D
Dispenser
A. Dispenser release lever B. Main Wash detergent compartment C. Liquid
chlorine bleach compartment D. Fabric softener compartment
Main Wash detergent compartment (Letter B in Dispenser Illustration)
Add liquid or powdered HE detergent to this compartment for your main wash
cycle.
· Powdered color-safe bleach may be added to the Main Wash compartment along
with the powdered detergent.
3-5
· Liquid detergent: Measure the amount of liquid detergent with the
measurement device which comes with the detergent. Add no more than the
manufacturer’s recommended amount. The liquid detergent flows immediately into
the washer.
· Powdered detergent: Measure the amount of powdered detergent with the
measurement device which comes with the detergent. Add no more than the
manufacturer’s recommended amount.
NOTE: Overfilling could cause an oversudsing condition.
Chlorine bleach compartment (Letter C in Dispenser Illustration)
Add NO MORE THAN 2/3 cup (160 mL) liquid chlorine bleach to this compartment.
The bleach will be automatically diluted and dispensed at the best time during
the first rinse after the wash cycle. This compartment cannot dilute powdered
bleach.
· Use only liquid chlorine bleach in this dispenser. Do not use this dispenser
to add powdered chlorine or any form of colorsafe bleach to your load.
· Always measure liquid chlorine bleach. Use a measuring cup with a pour
spout; do not guess. Follow the manufacturer’s directions for proper use.
· Do not fill beyond the “MAX” level.
NOTE: Overfilling could cause garment damage.
Fabric softener compartment (Letter D in Dispenser Illustration)
Add 1/4 cup (60 mL) liquid fabric softener to this compartment. Fabric
softener will be automatically dispensed in the final rinse or in the EXTRA
RINSE, if selected.
· Do not fill beyond the “MAX” level.
PAUSING OR RESTARTING
1. To pause the washer at any time, select PAUSE/CANCEL.
2. To continue the cycle, select and hold START (for approximately 1 second).
CHANGING CYCLES AND OPTIONS
Not all Options are available with all Cycles.
Cycles and Options can be changed anytime before START is selected.
To stop a cycle and select a new cycle
1. Select PAUSE/CANCEL once.
2. Select desired cycle.
3. Select the desired OPTIONS.
4. Select and hold START (for approximately 1 second) to restart the washer
at the beginning of the new cycle.
To cancel a cycle
1. Select PAUSE/CANCEL twice.
2. The washer powers down, the door unlocks, and clothes can be removed.
NOTE: If the water level or the temperature is too high, the washer will drain
automatically before the door unlocks.
To change Options after the cycle has started
1. Select PAUSE/CANCEL once.
2. Select the desired OPTIONS. If the option is not available, the machine
will beep.
3. Select and hold START (for approximately 1 second) to continue the cycle.
To drain the washer manually
1. Select PAUSE/CANCEL.
2. Select DRAIN/SPIN.
3. Select and hold START (for approximately 1 second) to begin the drain.
4. When the spin is complete, the door unlocks. Items can be removed from the
washer.
STATUS LIGHTS
These lights show which portion of the cycle the washer is operating. They
also indicate when you can add an additional item to the wash cycle and when
the controls are locked.
3-6
Adding items You can add items to the washer after the wash cycle has started,
if the ADD A GARMENT status light is illuminated. All cycles have this feature
except Rinse/Spin and Drain/Spin. To add items 1. Select PAUSE/CANCEL. The
washer door
unlocks, and items can be added. 2. To continue the cycle, close the door and
select and hold START (for approximately 1 second). 3. To unlock the door
after the Add a Garment period, press PAUSE/CANCEL twice. This will cancel the
Wash Cycle.
Cycle Complete The Cycle Complete light stays on for 5 minutes after the cycle
is complete. The washer will then power down.
Locking controls The Control Lock avoids unintended use of the washer. You can
also use the control lock feature to avoid unintended cycle or option changes
during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except
for PAUSE/CANCEL and START. You can lock the controls while the washer is
operating.
To lock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds. The
CONTROL LOCKED status light illuminates.
To unlock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds until
the CONTROL LOCKED Status light turns off.
Estimated Time Remaining The cycle times vary automatically based on your
water pressure, water temperature, detergent, and clothes load. The cycle time
will be extended if oversudsing occurs or the load is unbalanced. The SUDs
routine removes extra suds and assures proper rinsing of your garments. The
options you select will also affect the cycle times that are shown in the
Preset Cycle Settings table. The Estimated Time Remaining can change up to 30
minutes under extreme conditions.
Door Locked When the status light illuminates, the door is locked. The door is
locked and unlocked automatically, depending on the stage of the wash cycle.
CYCLES
Wash Cycles Choose Wash Cycles by rotating the Cycle selector knob to the
desired cycle. The indicator light for the cycle selected will illuminate.
Each cycle is designed for different types of fabric and soil levels.
· Each cycle has a preset cycle time, WASH TEMP, SPIN SPEED, and may have
preset Options. The preset settings provide the recommended fabric care for
the selected cycle.
· The preset settings can be changed anytime before START is selected. Not all
Options and Modifiers (WASH TEMP, SPIN SPEED) are available with all Cycles.
To change settings after the cycle has started, select PAUSE/ CANCEL, then
select the desired settings. Select and hold START (for approximately 1
second) to continue the cycle.
3-7
Preset Cycle Settings
Each cycle has a preset Cycle Time, WASH/ RINSE TEMP, and SPIN SPEED. The
preset settings provide the recommended fabric care for the selected cycle.
See chart.
Cycle
Sanitary Whitest Whites Heavy Duty Normal/Casual Quick Wash (2-3 items)
Delicate/ Hand Wash Clean Washer Rinse/Spin Drain/Spin Soak
Estimated Time* (hr:min)
Wash Temp
3:00
Super Hot
153°F (67°C)
2:00
Hot
140°F (60°C)
2:00
Hot
140°F (60°C)
0:56
Warm
95°F (35°C)
0:25
Warm
95°F (35°C)
0:39
Warm
95°F (35°C)
0:56
N/A
0:26
Cold
68°F (20°C)
0:14
N/A
0:29
Cold
68°F (20°C)
Spin Speed
High High High High High
Low
Low High High No Spin
- The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced.
Sanitary
Use this cycle to clean heavily soiled, colorfast fabrics. This cycle combines a super hot water temperature and fast speed tumbling to help ensure the removal of heavy soils and stains. It is recommended that you set your hot water heater to 120ºF (49ºC) to ensure proper performance during this cycle. The Sanitary cycle also helps eliminate 99.999% of 3 common infectious bacteria, even when no bleach is used. High-speed spin helps shorten drying time.
Whitest Whites
This cycle is especially designed for cleaning loads of soiled white fabrics
with the addition of bleach. Hot washing temperatures assure optimal bleach
activity. An additional rinse provides optimal rinse performance to avoid
chlorine residues on your laundry. This cycle combines fast-speed tumbling,
longer wash time, and high-speed spin to shorten drying time. It also includes
Extra Rinse as a preset setting.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast fabrics and Heavy soiled
garments. This cycle combines fast-speed tumbling, longer wash time, and high-
speed spin to shorten drying times.
Normal/Casual
Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses,
casual business clothes, permanent press blends, cottons and linens, and
synthetic fabrics. This cycle combines medium-speed tumbling, high-speed spin,
and a load cooling process to reduce wrinkling.
Quick Wash
Use this cycle to wash small loads of 2-3 lightly soiled garments that are
needed in a hurry. This cycle combines fast-speed tumbling, a shortened wash
time, and high-speed spin to shorten drying time. Large wash loads will result
in the machine increasing the wash time.
Delicate/Hand Wash
Use this cycle to wash sheer fabrics, lingerie, hand washable, and special-
care garments. This cycle combines low-speed tumbling and low-speed spin for
gentle fabric care.
· Use mesh garment bags to wash undergarments such as underwire bras, items
with strings, and small items such as socks.
3-8
Clean Washer
Use the Clean Washer cycle once a month to keep the inside of your washer
fresh and clean. This cycle uses a higher water level in combination with
liquid chlorine bleach to thoroughly clean the inside of your washing machine.
See “Cleaning The Washer.”
IMPORTANT: Do not place garments or other items in the washer during the Clean
Washer cycle. Use this cycle with an empty wash tub.
Rinse/Spin
Use this cycle to get a rinse and spin only. This cycle combines fast-speed
tumbling and highspeed spin. If desired, you can reduce the spin speed by
selecting the speed you want from the SPIN SPEED modifier.
Rinse & Spin is useful for:
· Loads that need rinsing only.
· Adding fabric softener to a load using the fabric softener dispenser.
Drain/Spin
Use this cycle to drain your washer or to drain and spin your wash load. The
spin speed is preset to HIGH. If desired, you can reduce the spin speed by
selecting the speed you want from the SPIN SPEED modifier.
NOTE: Loads of synthetics, delicate fabrics, handwashables, and woolens should
be drained with no spin or low spin to avoid fabric stress.
Soak
Use the Soak cycle to help remove small spots of set-in stains on fabrics.
This cycle provides a soak time with warm or cold water, followed by drain.
Extra water, a short tumbling phase for equal distribution of the laundry, and
a soaking time without drum movement, to help improve the removal of set-in
stains. Drain without spin assures gentle treatment, even for delicate items.
NORMAL SOUNDS
As with any new product, you will hear sounds that you are not accustomed to.
You may hear various sounds when the door is locked or unlocked, and during
the washing, rinsing, or spinning process. Between changes in wash actions,
there will be momentary pauses. You will hear water spraying and splashing
during the wash and rinse cycles. These new sounds and pauses are part of
normal washer operation. See “Troubleshooting.”
OPTIONS AND MODIFIERS
You can customize your wash by adding options to your cycle selections. You
can add or change an option after starting a cycle anytime before the selected
option begins. Not all options are available with all cycles.
· See the “Laundry Guide” section for an overview of possible options for each
Wash Cycle selection.
· If an option is available with a selected cycle, the light for that option
will illuminate when selected.
· If an option is unavailable with a selected cycle, there will be a short
tone and the light for that option will not illuminate when selected.
Delay Wash Use this to begin the wash cycle later. · Select DELAY WASH until
the desired time
(in hours) shows in the Estimated Time Remaining display. · Select START. The
countdown to the wash cycle will show in the display window.
3-9
Extra Rinse
An extra rinse can be used to aid in the removal of detergent or bleach
residue from garments. This option provides an additional rinse with the same
water temperature as in the normal rinse. It is a preset setting for the
Whitest Whites cycle. You may select or deselect by pressing EXTRA RINSE.
Prewash
Use this option for loads of heavily soiled garments that need pretreatment.
· Add detergent to the Main Wash Compartment of the dispenser drawer.
· Use powdered detergent to keep laundry additives from predispensing into the
wash system.
This option adds tumbling time prior to the selected main cycle. The washer
continues automatically from prewash into the main wash cycle.
Wash Temp
Each cycle has a preset water temperature setting. To change the water
temperature, select the WASH TEMP button until the desired setting is
illuminated.
Select a water temperature based on the type of load you are washing. Use the
warmest wash water safe for fabrics. Follow garment label instructions.
The water temperature for all rinse cycles is cold. Cold rinses save energy.
Temperature Guide
Wash Water Temperature SUPER HOT
HOT
WARM
COLD
Suggested Fabrics
Sturdy colorfast fabrics Heavy soils
Whites and pastels Heavy soils
Bright colors Moderate to light soils
Colors that bleed or fade Light soils
In wash water temperatures colder than 60°F (15.6°C), detergents do not
dissolve well. Soils may be difficult to remove.
Auto Temp Control
ATC (Auto Temp Control) electronically senses and maintains a uniform water
temperature. ATC regulates incoming hot and cold water. The ATC is
automatically turned ON when a cycle is selected. See Preset Cycle Settings
table in “Cycles.”
· ATC works for the wash temperature with Warm and Cold settings.
· The Cold rinse temperatures depend on the cold water at the faucet.
Spin Speed
Each cycle has a preset SPIN SPEED. To change the spin speed, select the SPIN
SPEED button until the desired setting is illuminated.
End of Cycle Signal
This signal is helpful when you are removing items from the washer as soon as
it stops. Select ON or OFF.
3-10
LAUNDRY GUIDE
Refer to the chart below for suggested load types and their corresponding
cycles. Listed to the right are the options available to each of these washer
cycles.
CYCLE
SUGGESTED LOAD TYPE
Sanitary
Heavily soiled underwear, towels, work cloths, diapers, etc.
Whitest Whites Soiled white fabrics
Heavy Duty
Heavily soiled underwear, towels, shirts, etc., made of cotton
Normal/Casual Normally soiled blouses, shirts, overalls, etc., made of polyester, nylon, cotton, linen, or cotton blends
Quick Wash
Small loads of 2-3 lightly soiled cotton, polyester, nylon, and cotton blends
Delicate/ Hand Wash
Curtains and delicate clothing, dresses, skirts, shirts and blouses, fabrics made of silk, and special care items marked “Hand Washable”
Clean Washer No clothes
Rinse & Spin
All loads
Drain & Spin
All loads
Soak
All loads
Delay Wash
AVAILABLE OPTIONS
Extra Rinse
Pre
End of
Wash Cycle Signal
3-11
WASHER CARE
CLEANING THE WASHER
Cleaning the Door Seal/Bellow
1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door opening and the
basket for stained areas. Pull back the seal/ bellow to inspect all areas
under the seal/bellow and to check for foreign objects.
NOTES:
· Read these instructions completely before beginning the cleaning process.
· If necessary, the cleaning cycle may be interrupted by pressing the
PAUSE/CANCEL button. This will stop the cycle. A RINSE/SPIN cycle must then be
run to thoroughly rinse the remaining bleach from the unit. Failure to do so
will cause damage to the unit and clothing added to the next cycle.
Begin procedure
1. Open the washer door and remove any clothing or items from the washer.
2. Be sure the door is closed.
3. Open the dispenser drawer and immediately add 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment.
A
A. Seal/Bellow
3. If stained areas are found, wipe down these areas of the seal/bellow,
using the procedure that follows.
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach,
and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal/bellow area with the dilute solution, using a damp cloth.
c) Let stand 5 minutes. d) Wipe down area thoroughly with a dry
cloth and let the washer interior air dry with door open.
IMPORTANT:
NOTE: Do not add any detergent to this cycle. Use of more than 2/3 cup (160
mL) of bleach will cause product damage over time.
4. Be sure the dispenser drawer is closed.
5. Select the CLEAN WASHER cycle.
6. Press START.
NOTE: The basket will rotate, then the door will unlock, lock again, and then
the cycle will continue.
· The machine will not fill, but the basket will rotate while the washer runs
a short sensing cycle. This will take approximately 3 minutes.
7. The cycle will determine if clothing or other items are in the washer.
· Wear rubber gloves when cleaning for prolonged periods.
· Refer to the bleach manufacturer’s instructions for proper use.
Washer Maintenance Procedure
This washer has a special cycle that uses higher water volumes in combination
with liquid chlorine bleach to thoroughly clean the inside of the washer.
a) If no items are detected in the washer, it will proceed to Step 8.
b) If any items are detected in the washer, all the Cycle lights will flash
and the WASH and CONTROLS LOCKED lights will remain lit. The door will unlock.
Press PAUSE/CANCEL to cancel the failure code. Then repeat steps 1, 2 and 6 to
start the cycle again.
3-12
8. Once the cycle has begun, allow the cycle to complete.
9. After the cycle is complete, leave the door open, slightly, to allow for
better ventilation and drying of washer interior.
Always do the following to maintain washer freshness
· Use only HE High Efficiency detergent.
· Leave the door slightly open after each cycle to allow for better
ventilation and drying of washer interior.
· Repeat the cleaning procedure monthly, using 2/3 cup (160 mL) of liquid
chlorine bleach.
· If the procedure does not sufficiently improve the machine freshness, please
evaluate your installation and usage conditions for other causes.
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills. Occasionally wipe the
outside of your washer to keep it looking new. Use mild soap and water. Do not
use abrasive products.
Cleaning the dispenser drawer
The dispenser drawer is removable for easy cleaning.
1. Unlock the dispenser drawer by pressing the Release Lever. See “Using the
Dispenser.” Remove the drawer.
2. Remove the inserts (the siphon from the softener and bleach compartments).
3. Wash the parts under running water.
NOTE: Do not wash components in the dishwasher.
4. Replace the inserts and return the dispenser to the drawer.
WATER INLET HOSES
Replace inlet hoses after five years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts,
wear or leaks are found.
When replacing your inlet hoses, record the date of replacement.
VACATION, STORAGE, & MOVING CARE
Install and store your washer where it will not freeze. Because some water may
stay in the hoses, freezing can damage your washer. If storing or moving your
washer during freezing weather, winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on vacation or
not using your washer for an extended period of time, you should:
· Unplug washer or disconnect power.
· Turn off the water supply to the washer. This helps avoid accidental
flooding (due to a water pressure surge) while you are away.
· Slightly open door to provide ventilation.
To winterize washer:
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.
2. Run washer on a Drain/Spin cycle.
3. Unplug washer or disconnect power.
4. Shut off both water faucets.
5. Disconnect water inlet hoses from faucets and drain.
To use washer again:
1. Flush water pipes.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
3-13
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove
ground prong. Do not use an adapter. Do not use an extension cord. Failure to
follow these instructions can result in death, fire, or electrical shock.
4. Plug in washer or reconnect power. 5. Run the washer through the
Normal/Ca-
sual cycle. Use only HE High Efficiency detergent. Use 1/2 the manufacturer’s
recommended amount for a medium sized load.
To transport the washer:
1. If washer will be moved during freezing weather, put in 1 qt (1 L) of
R.V.-type antifreeze in the drum. Run washer on a Drain/Spin cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach to rear panel
clips.
4. Shut off both water faucets.
5. Disconnect the water inlet hoses from faucets, then drain the hoses and
clip them to the rear panel of the washer.
6. IMPORTANT: Call service. Do not reuse transport bolts. Unit must be
transported in the upright position. To avoid suspension and structural
damage, your machine must be properly set up for relocation by a certified
technician.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and connect the
washer.
2. Run the washer through the Normal/ Casual cycle to clean the washer and
remove the antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2
the manufacturer’s recommended amount for a medium sized load.
3-14
TROUBLESHOOTING
WASHER & COMPONENTS
ERROR CODES
When all cycle indicator lights are blinking, see which status light is also
illuminated and then check the list below for potential problem and
troubleshooting checks. An error code may be shown in the Estimated Time
Remaining display (on some models).
· “Spin” and “Wash” (HT “Rinse” and “Cycle Complete”) illuminated or “F20” on
display (Water Inlet Problem–no water or insufficient water supply) Select
PAUSE/CANCEL twice to cancel the cycle Unplug washer or disconnect power.
Check the following: Are water faucets completely turned on? Are screens at
inlet hose connection to washer clogged? Are water inlet hoses kinked? Are
water inlet hoses frozen?
· Any other Status light combination (Electrical Problem) Select PAUSE/CANCEL
twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in
the washer.
Re-select cycle and press START.
NOISY, VIBRATING, OFF-BALANCE
· Is the washer level? The washer must be level. The four feet should be
properly installed, and the nuts should be tightened against the washer
cabinet.
All four feet of the washer must be in firm contact with the floor. If the
washer is on a pedestal, the washer must be secured to the pedestal and all
four pedestal feet must be in firm contact with the floor.
· Washer making a different noise? As with any new product, you will hear
sounds that you are not accustomed to. You may hear various sounds when the
door is locked or unlocked, and during the washing, rinsing, or spinning
process. Between changes in wash actions, there will be momentary pauses. You
will hear water spraying and splashing during the wash and rinse cycles. These
new sounds and pauses are part of normal washer operation.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove
ground prong. Do not use an adapter. Do not use an extension cord. Failure to
follow these instructions can result in death, fire, or electrical shock.
Plug in washer or reconnect power. Re-select cycle and press START.
· “Spin,” “Wash” (HT “Rinse,””Cycle Complete”) and “Add a Garment” illuminated
or “F21” on display (Drain Problem) Select PAUSE/CANCEL twice to cancel the
cycle. Unplug washer or disconnect power.
Check the following: Is the drain hose kinked, frozen, clogged, or more than
96 (2.4 m) above the floor?
· Is washer installed on a sturdy and solid floor? Refer to the “Installation
Instructions” for flooring requirements. Noise and vibration may be reduced by
placing a piece of 3/4 (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer to keep them at equal
heights.
· Is the washer gurgling or humming? As water is drained from the washer, you
may hear air being pulled through the pump. This happens during the end of
draining. It is normal.
· Are you washing items with metal snaps, buckles or zippers? You may hear
metal items touching the washer drum. This is normal.
· Were the 4 shipping bolts in the back of the machine removed? See “Remove
Transport System.”
3-15
LEAKING
· Was the door opened during “Add a garment”? Water can drip off the inside of
the door, when the door is opened after the start of a cycle.
· Is HE detergent being used? The non-High Efficiency detergents can cause
oversudsing that can leak from the rear of the washer.
· Are the fill hoses tight?
· Are the fill hose gaskets properly seated? Check both ends of each hose. See
“Connect the Inlet Hoses.”
· Is the drain hose properly installed? The drain hose should be secured to
the drainpipe or laundry tub. See “Secure the Drain Hose.”
· Is the sink or drain clogged? Sink and drainpipe must be able to carry away
17 gal. (64 L) of water per minute. If clogged or slow, water can back up out
of drainpipe or sink. Check household plumbing (laundry tubs, faucets,
drainpipe, water pipes) for leaks.
DISPENSER OPERATION
· Did you follow the manufacturer’s directions when adding detergent and
fabric softener to the dispensers? Measure detergent and fabric softener.
Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in
the fabric softener dispenser.
· Did you put powdered or liquid color-safe bleach into the liquid chlorine
bleach dispenser (on some models)? Add powdered or liquid color-safe bleach
directly to the washer basket. Do not use the chlorine bleach dispenser for
color-safe bleach.
· Is the fabric softener dispenser clogged? Clean the fabric softener
dispenser. See “Washer Care” for details.
· Are the laundry additives in the correct dispenser compartment? Add the
correct amounts of detergent, fabric softener or liquid chlorine bleach to the
correct compartments. Add powdered or liquid color-safe bleach to the Main
Wash compartment.
· Is there water in the dispenser at the end of the cycle? A small amount of
water will remain in the dispenser compartment. This is normal.
WASHER ODOR
· Have you run the Clean Washer Cycle lately? To freshen your washer and to
avoid odors, see “Cleaning The Washer.”
· Are you using HE detergent? Use of non-HE detergent can cause a film residue
which can result in odor.
· Did you leave the door open after use? This washer has a tight seal to avoid
water leaks. To avoid odors leave the door open to allow the washer to dry
between uses.
DOOR WON’T UNLOCK
· Did all of the water drain out of the washer during the spin? Select
DRAIN/SPIN to remove any water remaining in the washer. The washer door will
unlock at the end of the drain.
· Is the door locked and is the “Add a garment” light on? Press PAUSE/CANCEL
once. The door will unlock.
3-16
WASHER OPERATION
WASHER WON’T RUN, FILL, RINSE, OR TUMBLE; WASHER STOPS
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove
ground prong. Do not use an adapter. Do not use an extension cord. Failure to
follow these instructions can result in death, fire, or electrical shock.
· Is the power cord plugged into a grounded 3 prong outlet? Plug power cord
into a grounded 3 prong outlet.
· Are you using an extension cord? Do not use an extension cord.
· Has a household fuse blown, or has a circuit breaker tripped? Replace the
fuse, or reset the circuit breaker.
· Are both the hot and cold water faucets turned on? Turn on the water.
· Is the water inlet hose kinked? Straighten the hoses.
· Are the water inlet valve screens clogged? Turn off the water and remove
inlet hoses from the washer. Remove any accumulated film or particles.
Reinstall hoses, turn on water and check for leaks.
· Is the washer in a normal pause in the cycle? The washer pauses for about 2
minutes during certain cycles. Allow the cycle to continue. Some cycles
feature periods of tumbling and soak.
· Is the washer overloaded? Wash smaller loads.
· Is the washer door firmly shut? The door must be closed during operation.
· Are the shipping bolts removed? All four shipping bolts must be removed for
proper operation of the washer.
· Has a cycle been selected, but START has not been selected and held for 1
second? Press and hold START, for 1 second.
· Was the door open after completion of last cycle? The door must be opened
and closed again to start a new cycle.
WASHER CONTINUES TO FILL OR DRAIN, DRAIN CYCLE SEEMS STUCK
· Is the top of drain hose lower than 30 (76 cm) on washer? The top of the
drain hose must be at least 30 (76 cm) above the floor. See “Drain System.”
· Does the drain hose fit too tightly in the standpipe, or is it taped to the
standpipe? The drain hose should be loose yet fit securely. Do not seal the
drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”
WASHER WON’T DRAIN OR SPIN, WATER REMAINS IN WASHER
· Is the drain hose clogged, or the end of the drain hose more than 96 (2.4 m)
above the floor?
· Is the voltage low? Check electrical source or call electrician.
· Excessive suds? When excessive suds are detected, a special suds routine
automatically starts. Cycle will complete once extra suds are removed. This
will occur more frequently when a non-HE detergent is used.
· Is the load balanced? A single or bulky item may cause imbalance. Add more
items or redistribute the load.
NOT ENOUGH WATER / NOT ENOUGH SUDS
· Low water? This washer uses very little water to provide good cleaning
results. You will see little or no water splashing in this washer. This is
normal.
· Are you using HE detergent? HE detergent is a low sudsing detergent. This is
normal and will not affect cleaning performance.
3-17
WASH / RINSE TEMPERATURE
· Are the hot and cold water inlet hoses reversed? See “Connect the Inlet
Hoses.”
· Are you washing many loads? As your frequency of loads washed increases, the
water temperature may decrease for hot and warm temperatures. This is normal.
CYCLE TIME CHANGES/CYCLE TOO LONG
· Estimated cycle time? The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load. The cycle time will
be extended if oversudsing occurs or the load is unbalanced. The SUDs routine
removes extra suds and assures proper rinsing of your garments. The options
you select will also affect the cycle times that are shown in the Preset Cycle
Settings table.
· Excessive suds? When excessive suds are detected, a special suds routine
automatically starts. This routine will add time to the original cycle.
· Did the load cause imbalance? When too much imbalance occurs, an imbalance
routine will start to redistribute the load. During the imbalance routine the
time displayed may pause until this activity is complete, then resume with the
remainder of the cycle.
· Are you washing a single item or bulky load? Spin time is added if an
unbalanced load is detected. The washer will attempt to redistribute the load
with additional tumbling.
· Did you wash a large load on the Quick Wash cycle? The Quick Wash cycle is
designed for smaller load sizes (2-3 items) of lightly soiled garments. If
larger loads are washed in this cycle, wash time will be increased.
· Did you wash a large load in a gentle or Delicate cycle? When using the
Quick Wash or Delicate cycles, you should use small loads. This ensures a
gentle wash for your garments without increasing cycle times.
CLOTHES CARE
LOAD TOO WET
· Did you use the right cycle for the load being washed? Select a cycle with a
higher spin speed.
· Did you wash a single item or bulky items or have you overloaded the washer?
A single item, bulky items, or overloading may cause imbalance. Add items or
try to evenly distribute your wet laundry in the drum, and start a Drain/Spin
cycle. If the laundry is still wet, take half of the load out of the washer
and try again.
· Did you use HE detergent? Suds during rinse and spin cycles can reduce spin
speed. Use HE detergent.
RESIDUE, LINT, STAINS ON LOAD; GRAY WHITES, DINGY COLORS
· Did you add detergent to the dispenser? For best results, add detergent to
the detergent compartment. Do not add detergent to the washer drum.
· Did you sort properly? Sort lint givers (towels, chenille) from lint takers
(corduroy, synthetics). Dye transfer can occur when mixing whites and colors
in a load. Sort dark clothes from whites and lights.
· Did you overload the washer? Do not overload the washer. The washer can be
fully loaded, but not tightly packed. The wash load must be balanced. Lint can
be trapped in the load if overloaded.
· Check the following: Was paper or tissue left in pockets?
· Did you use enough HE detergent? Follow manufacturer’s recommendations for
the type of load you are washing. For best performance, use only High
Efficiency detergent. Use enough HE detergent to remove soil and hold it in
suspension.
· Do you have hard water? Use more detergent for washing heavy soils in cold
or hard water.
· Is the water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C)
may not completely dissolve the detergent. Use hot or warm washes if safe for
the fabric load. Make sure your hot water system is adequate to provide a hot
water wash.
3-18
· Are you using a low speed wash cycle? Powdered detergents may not dissolve
well in a slow-speed cycle. For best results, use liquid detergent for slow-
speed cycles such as Delicate.
· Did you unload the washer promptly? To avoid dye transfer, unload the washer
as soon as it stops.
· Did you use a fabric softener dispensing ball? Dispensing balls will not
operate correctly with this washer. Add liquid fabric softener to the fabric
softener compartment.
· Did you use powdered detergent in a lowspeed cycle? Consider using liquid
detergent.
· Did you use Quick Wash on a large load? For best results, use Quick Wash for
small, lightly soiled loads.
LOAD IS WRINKLED, TWISTED, TANGLED
· Did you unload the washer promptly? Unload the washer as soon as it stops.
· Did you use the right cycle for the load being washed? Use the Delicate
cycle or another cycle with a low spin speed to reduce wrinkling.
· Did you overload the washer? The wash load must be balanced and not
overloaded. Loads should tumble freely during washing.
· Was the wash water warm enough to relax wrinkles? If safe for load, use warm
or hot wash water.
· Are the hot and cold water hoses reversed? Check that the hot and cold water
hoses are connected to the right faucets. A hot rinse followed by spin will
cause wrinkling. See “Connect the Inlet Hoses.”
3-19
— NOTES —
3-20
COMPONENT ACCESS
This section instructs you on how to service each component inside the Duet
SportTM Front-Loading Automatic Washer. The components and their locations are
shown below.
COMPONENT LOCATIONS
Water Inlet Valve
Line Filter
Detergent Dispenser Motor & Assembly
Pressure Switch
Central Control Unit
Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub
Assembly
Drive Motor
Front Interlock Switch
Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly
Rear Interlock Switch ECO Valve Motor Control Unit
Drain Pump
4-1
REMOVING THE CONSOLE AND THE TOUCHPAD/LED ASSEMBLY
5. To remove the console:
a) Pull out and disconnect cable connector UI8 from the central control unit.
b) Remove the cable wires from the two central control unit clips.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Remove the three T-20 hex-head Torx
screws from the top cover of the washer. 4. Pull back on the cover and release
the
tabs in the console from the slots in the cover, then lift the cover off the
unit.
Tabs
Console
UI8 Central Control Unit
Clips
c) Pull the detergent dispenser drawer out as far as it will go, then press
down on the release tab, and remove the drawer from the unit.
Dispenser Drawer Release Tab
Top Cover Screws
4-2
d) Remove the two screws at the recessed hole and bottom of the console.
Console Screws
e) Lift the top edge of the console and unhook it from the holder clips.
6. To remove the touchpad/LED assembly:
a) Pull the selector knob off the switch shaft.
b) Press the seven console locking tabs, and unsnap the touchpad/LED assembly,
then lift the assembly from the console and remove it.
Pull Off Selector Knob
Lift Top Edge Of Console
f) Press the locking tab on the right rear side of the console inward, and
remove the console.
Console Locking Tab
Press
Release 7 Console Locking Tabs Touchpad/LED Assembly
4-3
REMOVING THE CENTRAL CONTROL UNIT
Central Control Unit Connectors (12)
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Remove the top cover from the washer
(see page 4-2 for the procedure).
Wire Clamps
6. Pry up on the locking tab, and push the central control unit (CCU) toward
the rear of the washer as far as it will go, and remove the CCU tabs from the
keyhole slots in the chassis.
CCU Locking Tab
Push
Central Control Unit
4. Pull the wire connectors off the edges of the central control unit circuit
board (see the top right photo). When you pull an edge connector off the
board, first pry the locking tab away from the connector with a small
screwdriver blade to release it.
5. Slide the hooked ends of the two wire clamps off the locking tabs, and
remove the wires from the clamps.
Keyhole Slots CCU Tabs
4-4
REASSEMBLY NOTE: The photo shows the connector callouts for the central control unit.
Make sure that you seat the connectors firmly onto the circuit board, and that they lock securely into place.
DS2 – Door Switch
2 BU Wires
Blue Stripe
PR6 – Pressure Switch
Not Used
6 BU Wires
TH2 – Temp Sensor 2 BK Wires
Not Used No Stripe
MI3 Serial Com 3 BU Wires Red Stripe
Not Used
UI8 – User Interface 1 BK, 7 WH Wires
DI6 – Dispenser 4 BU Wires BU Stripe
VCH7 – Water Inlet 4 BU Wires RD Stripe
DP2 – Drain Pump 2 BK Wires BK Stripe
DL3 – Door Lock 3 BK Wires GN Stripe
Board Edge Connectors
HE2 – Heater
MS2 – Drive Motor WH Stripe
IF2 – Line Filter GN Stripe
DLS2 – Door Lock Switch BK Stripe
CENTRAL CONTROL UNIT
Connector Locking Tabs
4-5
REMOVING THE WATER INLET VALVE
Lift Locking Tab
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Remove the water hoses from the hot
and cold water inlet valve. 4. Remove the top cover (see page 4-2 for
the procedure).
Water Inlet Valve
Pull Connector Out
Cold Water (Stripe)
Solenoid Terminal Holder
Water Inlet Valve Inlet Hose & Clamp
5. Lift the locking tabs with a small-blade screwdriver (see the top right
photo), and pull the wire connectors out of the hot and cold water inlet valve
solenoid terminal holders. NOTE: The cold water wire connector has a black
stripe on it.
6. Loosen the clamp, and pull the water inlet hose off the water inlet valve.
7. At the rear of the washer, remove the screw from the water inlet valve.
Slide the valve to the right, and push it into the washer off the rear panel.
Water Inlet Valve Screw
4-6
REMOVING THE PRESSURE SWITCH
4. Press and release the two wire connector locking arms and pull the
connector off the pressure switch.
5. Pull the pressure hose off the pressure switch fitting.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Remove the top cover from the washer
(see page 4-2 for the procedure).
Pressure Switch
Wire Connector
Pressure Switch
Pressure Hose
6. Turn the pressure switch 90° in a clockwise (CW) direction, and align the
key on the switch with the slot in the chassis, then remove the switch from
the washer.
Turn 90° CW To Remove
4-7
REMOVING THE LINE FILTER & POWER SUPPLY CORD
c) Disconnect the three wire connectors from the line filter. NOTE: Press and
release the locking arm on the 2-wire connector to disconnect it from the
filter.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Remove the top cover from the washer
(see page 4-2 for the procedure).
Line Filter
Line Filter Wire Connectors
5. To remove the power supply cord: a) Remove the screw from the green ground
wire. b) Pull the connectors with the white and black wires from the line
filter terminals.
4. To remove the line filter:
a) Remove the T-20 Torx/hex-head screw from the line filter.
b) Position the line filter so that the four tabs are aligned with the chassis
slots and remove the filter from the washer.
Ground Screw
Screw
4 Tabs
White Wire Black Wire
Line Filter
4-8
c) Pull the washer away from the wall far enough to access the power supply
cord on the rear panel.
d) Use a pair of pliers and turn the strain relief on the power supply cord
90° in either direction. Align the strain relief key with the slot in the rear
panel, and remove the cord from the washer.
Power Supply Cord Strain Relief
4-9
REMOVING THE DETERGENT DISPENSER ASSEMBLY
7. Remove the left hex-head screw from the support bracket.
8. Loosen the clamp and remove the water supply tube from the detergent
dispenser.
Left Support Bracket Screw
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Water Supply Tube
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Remove the top cover from the washer (see page 4-2 for the procedure).
9. Lift the locking tabs and remove the two wire connectors from the detergent dispenser motor terminals. When you reconnect the wire connectors, note that the top connector has a blue stripe on it.
Detergent Dispenser
4. Remove the console from the washer (see step 5 on page 4-2 for the
procedure).
5. Remove the detergent dispenser screws from the front and top of the
washer.
6. Loosen the clamp and remove the tub-todispenser vent tube from the
dispenser.
Detergent Dispenser
Vent Tube Dispenser Screws
4-10
Blue Stripe Detergent Dispenser Motor Wire Connectors
10. Remove the three hex-head screws from the lower front access panel, then
lower the panel, and remove it.
Lower Front Access Panel
13. Pull the bellows off the lip of the front panel, and push the bellows
inside the front panel.
14. Remove the two T-20 Torx screws from the door switch assembly.
Screws
11. Open the washer door.
Door Switch Assembly Screws
Bellows
Retaining Wire
Door Switch Assembly
Pull Bellows Off Lip Of
Panel
15. Close the washer door. 16. Remove the four hex-head screws from
the top and bottom of the front panel and remove the panel from the unit.
12. Using a small screwdriver or a pair of long-nosed pliers, pull the tension spring on the retaining wire out from around the front of the bellows, and remove the wire.
Top Screws
Retaining Wire Tension Spring
4-11
Front Panel
Bottom Screws
Continued on the next page.
17. Loosen the clamp from the main water feed tube and remove the tube from
the detergent dispenser.
REASSEMBLY NOTE: When you reconnect the water feed tube, align the arrow on
the tube with the line on the detergent dispenser.
18. Pull back and unhook the tab on the left side of the detergent dispenser
from the cabinet side panel slot, then lift the dispenser out of the washer.
Side Panel Slot
Tube To Dispenser Line Arrow Water Feed Tube
Tube To Tub
Detergent Dispenser Tab Detergent Dispenser
4-12
REMOVING THE DETERGENT DISPENSER MOTOR
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
4. Lift the locking tabs and remove the two wire connectors from the
detergent dispenser motor terminals. NOTE: When you reconnect the wire
connectors, make sure to position the connector with the blue stripe on top.
5. Pry up on the cam actuator and unsnap it from the motor shaft.
6. Remove the mounting screw from the detergent dispenser motor and remove
the motor.
Mounting Screw
Motor Shaft
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Remove the top cover from the washer (see page 4-2 for the procedure).
Cam Actuator Blue Stripe
Detergent Dispenser Motor
Dispenser Motor Wire Connectors
4-13
REMOVING THE DOOR SWITCH ASSEMBLY AND THE BELLOWS
6. Using a small screwdriver or a pair of long-nosed pliers, pull the tension
spring on the retaining wire out from around the front of the bellows, and
remove the wire.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Remove the top cover and the console
(see page 4-2 for the procedures). 4. Remove the lower front access panel
(see step 10 on page 4-11 for the procedure). 5. Open the washer door.
Retaining Wire Tension Spring
7. To remove the door switch assembly: a) Pull the bellows off the lip of the
front panel beside the door switch assembly just enough to access the switch
assembly. b) Remove the two T-20 Torx screws from the door switch assembly.
Bellows
Door Switch Assembly Screws
Retaining Wire
Door Switch Assembly
Pull Bellows Off Lip Of
Panel
4-14
c) Pull the door switch assembly out and turn it over so that you can access
the connectors.
d) Unlock the tabs and disconnect the three wire connectors from the door
switch terminals, then remove the assembly.
Bellows Retaining Clamp Screw
3 Door Switch Assembly Connectors
8. To remove the bellows:
a) Remove the two T-20 Torx screws from the door switch assembly (see the
photo in step 7b).
b) Remove the front panel from the washer (see steps 15 and 16 on page 4-11
for the procedure).
c) Turn the bellows retaining clamp screw counterclockwise until the clamp is
loose enough to remove it from around the bellows (see the top right photo).
NOTE: It may be necessary to completely remove the screw from one end of the
clamp.
d) Remove the bellows retaining clamp from around the bellows.
Remove Bellows Retaining Clamp
Continued on the next page.
4-15
e) Pull the bellows off the front of the tub.
REASSEMBLY NOTE: When you reinstall the bellows, be sure to position the “weep holes” at the bottom, as shown below.
Remove Bellows
Bellows Weep Holes
4-16
REMOVING THE DRAIN PUMP
5. Loosen the clamp and remove the pumpto-tub hose from the drain pump.
6. Loosen the clamp and remove the pumpto-drain hose from the drain pump.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
REASSEMBLY NOTE: When you reconnect the hoses, align their tab(s) with the marks on the drain pump.
Pump-To-Tub Hose
Tab Arrow
Tabs
Pump-ToDrain Hose
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Remove the lower front access panel (see step 10 on page 4-11 for the
procedure).
7. Using a flat-blade screwdriver, lift the rubber pad, and slide the pump to the left and unhook the bottom tab, then lift the pump out of the chassis floor slots.
Drain Pump
4. Using a shallow pan to catch the water, unscrew the filter from the drain
pump, and drain the water from the pump.
Drain Pump Filter
4-17
Lift Rubber Pad
Tab
Continued on the next page.
8. Lift the wire cover on the drain pump, and disconnect the wire connector
from the terminals.
9. Remove the wires from the clip, and remove the drain pump from the washer.
REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you
completely reseat the rubber pad in its chassis floor slot.
Wire Clip
Cover Wire Connector
4-18
REMOVING THE ECO VALVE
5. Pull the pressure hose off the air trap that is connected to the pump-to-
tub/ECO valve hose.
6. Loosen the clamps at both ends of the pump-to-tub hose, and pull the hose/
ECO valve off the tub and drain pump.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Remove the lower front access panel (see step 10 on page 4-11 for the
procedure).
Pressure Hose Tub Clamp
Air Trap
Drain Pump
4. Using a shallow pan to catch the water, unscrew the filter from the drain
pump, and drain the water from the pump.
Pump-To-Tub Hose
Pump Clamp
Drain Pump Filter
4-19
ECO Valve
REMOVING THE MOTOR CONTROL UNIT
6. Pull the bottom of the rear panel out, and slide it down so the top edge
is out from behind the lip of the upper panel, and remove the rear panel.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Pull the washer away from the wall. 4. Remove the four plastic
shipping bolt
hole covers. To remove a cover, lift the rounded end to unhook the locking tab
from the slot in the chassis, and slide the cover off the rear panel. 5.
Remove the hex-head screws (arrows) from the rear panel.
Tab
Lift Rounded End & Slide Cover Off
Motor Control Unit
7. Pull the hose out of the holders on top of the motor control unit.
8. Remove the wire ties from the cover. 9. Use a flat-blade screwdriver, and
pry the
locking tab up on the bottom of the motor control unit to release it, then
slide the unit forward to release the four tabs from the keyhole slots, and
lift the motor control unit from the washer.
Pull Hose Out Of Holder
4 Shipping Bolt Hole Covers Rear Panel
Pull Wire Ties Out Of Cover
4-20
Pry Up Tab To Release
10. Disconnect the four wire connectors from the motor control unit and
remove the unit.
Motor Control Unit Wire Connectors
4-21
REMOVING THE TEMPERATURE SENSOR & HEATER
b) Loosen the 10 mm nut and pull the temperature sensor out of the heater.
10 mm Nut
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Pull the washer away from the wall. 4. Remove the rear panel from
the washer
(see page 4-20 for the procedure).
Pull Temperature Sensor Out Of Heater
6. To remove the heater: a) Remove the temperature sensor from the heater
(see step 5). b) Loosen (do not remove) the 10 mm nut on the heater. c)
Disconnect the two wires and the ground connector wire from the heater.
Temperature Sensor & Heater
Temperature Sensor & Heater
5. To remove the temperature sensor: a) Disconnect the wire connector from
the temperature sensor.
Heater Wires
Ground Wire 10 mm Nut
d) Pull the heater out of the tub opening.
Heater
Temperature Sensor Wire Connector
4-22
REMOVING THE DRIVE BELT AND MOTOR
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Pull the washer away from the wall. 4. Remove the rear panel from
the washer
(see page 4-20 for the procedure).
Basket Drive Pulley
6. To remove the motor: a) Remove the wire standoff from the motor by
squeezing the tabs and pushing the standoff out of the mounting hole. b)
Disconnect the three wire connectors from the motor terminals. c) Remove the
5/8 mounting bolt from the motor.
Motor Mounting Bolt
Drive Belt & Motor
5. To remove the drive belt, pull out on the belt, and turn the basket drive
pulley until the belt slides off (see the top right photo).
Motor Wire Connectors
Wire Standoff
Continued on the next page.
4-23
d) Rotate the motor down and pull it toward you so the bracket studs are out
of the tub mounting holes, and remove the motor.
Drive Motor Studs
Drive Motor
Drive Motor
4-24
REMOVING AN INTERLOCK SWITCH
4. Press the two locking tabs in to release them, and slide the switch holder
up and out of the chassis cutout.
Locking Tabs Release
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. If you are servicing the rear interlock switch, pull the washer away from
the wall, and remove the rear panel from the washer (see page 4-20 for the
procedure).
If you are servicing the front interlock switch, remove the lower front access
panel (see step 10 on page 4-11 for the procedure).
Rear Interlock Switch
5. Disconnect the two wires from the switch terminals and unhook the wires from the clips.
Interlock Switch Wire Connectors
Front Interlock Switch
4-25
Wire Clips
Continued on the next page.
6. Push out on the two locking tabs of the switch holder, rotate the switch in the direction of the arrow, and remove the switch from the holder.
Rotate Switch Up Switch Holder Locking Tabs
Interlock Switch
4-26
REMOVING THE BASKET DRIVE PULLEY
6. Use a large screwdriver and lock the pulley, then remove the 15/16 nut
from the drive pulley.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Pull the washer away from the wall. 4. Remove the rear panel from
the washer
(see page 4-20 for the procedure). 5. Remove the drive belt from the pulley by
rotating the pulley and pulling the belt off (see the top right photo).
Basket Drive Pulley
15/16 Nut
Drive Belt
7. Pull the basket drive pulley off the basket shaft and remove it.
Basket Drive Pulley
4-27
REMOVING THE TUB & BASKET AND BAFFLE
7. Remove the eight hex-head screws from the front frame and remove the
frame.
Electrical Shock Hazard Disconnect power before servicing. Replace all parts
and panels before operating. Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power. 2. Turn off the water supply to the
washer. 3. Pull the washer away from the wall. 4. Remove the detergent
dispenser assem-
bly (see pages 4-10 through 4-12 for the procedure). 5. Loosen the clamp and
remove the main water feed tube from the detergent dispenser. 6. Pull the free
end of the main water feed tube from the tub opening. REASSEMBLY NOTE: When
you reconnect the water feed tube, align the arrow on the tube with the line
on the detergent dispenser.
Tube To Dispenser
Line Arrow
Water Feed Tube
Tube To Tub
Front Frame Screws
8. Remove the 1/2 bolts (3 each) from the front top and bottom tub weights,
and remove the weights from the tub.
Top Front Weight
Bottom Front Weight
9. Rotate the support out of the way, and remove the three 1/2 bolts from the
top rear weight, then remove the weight from the washer.
Support Bracket
Top Rear Weight
4-28
10. Remove the bellows from the tub (see pages 4-14 through 4-16 for the
procedure).
11. Using a shallow pan to catch the water, unscrew the filter from the drain
pump, and drain the water from the pump.
14. Loosen the clamp and remove the vent tube-to-tub end.
Vent Tube-To-Tub
Drain Pump Filter
12. Loosen the clamp and remove the pumpto-tub hose from the drain pump.
REASSEMBLY NOTE: When you reconnect the hose, align the tab with the arrow on
the drain pump.
Pump-To-Tub Hose
15. Remove the basket drive pulley from the basket shaft (see page 4-27 for
the procedure).
16. Remove the T-20 Torx screw from the ground wire that is connected to the
bearing hub, and pull the wire out of the tub holes.
Tab Arrow
Ground Wire Screw
Bearing Hub
17. Disconnect the pressure hose from the pressure switch.
13. Remove the rear panel (see page 4-20 for the procedure).
4-29
Pressure Switch
Pressure Hose
Continued on the next page.
18. Remove the drive motor from the tub (see page 4-23 for the procedure).
19. Remove the temperature sensor and heater from the tub (see page 4-22 for
the procedure).
20. Remove the four motor control unit wiring standoffs from the tub. Squeeze
in on the standoff tabs to release the standoffs.
b) Using a pair of pliers, turn the top of the shock absorber 90° so that the
locking tabs align with the slots in the tub, and remove the shock absorber.
Slot Tab
Turn Shock Absorber Here
Motor Control Unit Wiring Standoffs
21. Remove the four shock absorbers from the tub. To remove a shock absorber:
a) Remove the 11/16 (17 mm) mounting bolt and nut from the base.
REASSEMBLY NOTE: When you reinstall the shock absorbers in the base mounting
brackets, tighten the nut until it contacts the bracket, then turn the nut an
additional 1/4-turn.
22. Remove the end of the vent tube from the tub.
23. To remove the tub and basket:
a) Lift the tub and basket assembly and unhook the two suspension springs,
then remove the assembly from the washer, and place it front-side down on a
padded surface.
Remove Vent Tube
11/16 (17 mm) Bolt & Nut
Unhook Tub Springs
4-30
b) Remove the flat nuts from the tub.
Remove Flat Nuts
c) Mark the edges of the tub clamps with a pencil to make it easier to
reinstall later.
d) Use a large flat-blade screwdriver and pry off the tub clamps.
Rear Half Of Tub
Front Half Of Tub
Basket
Pencil Marks
Screwdriver
Tub Clamp
Pry Clamp Off
e) Use a large flat-blade screwdriver and pry the tub halves apart, then lift
the rear half of the tub off the front half (see the top right photo).
f) Lift the basket from the front half of the tub.
4-31
24. To replace the tub gasket, pry the gasket out of the slot, and remove it.
NOTE: The tub gasket hub is molded into the rear half of the tub. If it is
worn and needs to be replaced, replace the rear half of the tub.
Rear Of Tub
Baffle Mounting Tabs Basket Tabs
Basket Hub
Baffle Stops
Pry Up Basket Tabs
Tub Gasket
25. To replace a basket baffle (see the right column photos):
a) Position the basket with the baffle to be removed on top.
b) Using a flat-blade screwdriver, pry up on the two basket locking tabs so
they are above the baffle stops.
c) Reach inside the basket, and slide the baffle toward the opening until the
tabs are aligned with the large basket slots, then lower the baffle, and
remove it from the basket.
NOTE: When you reinstall the baffle, make sure that you press the two basket
locking tabs down below the baffle stops.
Slide Baffle Forward & Lower Tabs Through Slots Baffle Removed
4-32
COMPONENT TESTING
Before testing any of the components, perform the following checks:
· Control failure can be the result of corrosion on connectors. Therefore,
disconnecting and reconnecting wires will be necessary throughout test
procedures.
· All tests/checks should be made with a VOM or DVM having a sensitivity of
20,000 ohms-per-volt DC, or greater.
· Check all connections before replacing components, looking for broken or
loose wires, failed terminals, or wires not pressed into connectors far
enough.
· Resistance checks must be made with power cord unplugged from outlet, and
with wiring harness or connectors disconnected.
· Unless stated otherwise, make all resistance checks by disconnecting the
component connector at the Central Control Unit (CCU).
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
INLET VALVE SOLENOIDS
COLD
HOT
Refer to page 4-6 for the procedure for accessing the inlet valve. To check
the inlet valve solenoids at the component terminals, perform the following
steps. 1. Unplug washer or disconnect power. 2. Disconnect the solenoid
connectors from
the inlet valve terminals. 3. Set the ohmmeter to the R X 100 scale. 4. Touch
the ohmmeter test leads to the
cold and hot water connector terminals. The meter should indicate between 750
and 850 .
To check the inlet valve solenoids at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the inlet valve solenoid connector VCH7 (see page 4-5) from the
CCU.
3. Set the ohmmeter to the R X 100 scale.
4. Touch the ohmmeter test leads to the following connector pins. The meter
should indicate between 750 and 850 .
· Pins 1 & 3 (cold) · Pins 5 & 7 (hot)
1 2 3 4 5 6 7
Connector VCH7 At CCU
COLD
HOT
5-1
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
PRESSURE SWITCH
Pin 1 End
Hose Inlet
Refer to page 4-7 for the procedure for accessing the pressure switch.
To check the pressure switch at the component terminals, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the wire connector and hose from the pressure switch.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to the pressure switch connector pins shown below. Blow into the hose inlet of the pressure switch to activate the diaphragm. The meter should indicate 0 for each measurement while the diaphragm is activated.
Water Level Setting Test Points
Empty Suds Detect L1 Overflow
Pins 4 and 6 Pins 1 and 2 Pins 4 and 5 Pins 3 and 4
To check the pressure switch at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect pressure switch connector PR6 (see page 4-5) from the CCU.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to connector pins 1 and 2. The meter should
indicate 0 .
1 2 3 4 5 6
Connector PR6 At CCU
Pins
5-2
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
LINE FILTER
Pins A & B
Pins C & D
Refer to page 4-8 for the procedure for accessing the line filter. To check
the line filter at the component terminals, perform the following steps. 1.
Unplug washer or disconnect power. 2. Disconnect the wire connectors from the
line filter. 3. Set the ohmmeter to the R X 1 scale. 4. Touch the ohmmeter
test leads to the fol-
lowing connector pins (shown above). The meter should indicate 0 for each
measurement. Pins A and B Pins C and D
To check the line filter at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the line filter connector IF2 (see page 4-5) from the CCU.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to connector pins 1 and 2. The meter should
indicate 0 .
1 2
Connector IF2 At CCU
5-3
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
DETERGENT DISPENSER MOTOR & SWITCH
Motor Terminals Switch Terminals
Refer to page 4-13 for the procedure for accessing the detergent dispenser
motor. To check the motor at the component terminals, perform the following
steps. 1. Unplug washer or disconnect power. 2. Disconnect the two wire
connectors from
the motor and switch terminals. 3. Set the ohmmeter to the R X 100 scale. 4.
Touch the ohmmeter test leads to the
following connector terminals (shown above). The meter should indicate as
follows: Motor Terminals = 1400 Switch Terminals = 0
To check the motor at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the detergent dispenser connector DI6 (see page 4-5) from the
CCU.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to the following connector pins. The meter
should indicate as follows:
Motor Pins 1 & 3 = 1400 Switch Pins 5 & 6 = 0
1 2 3 4 5 6
Connector DI6 At CCU
Motor Switch
5-4
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
DOOR SWITCH
Door Switch Door Lock/ Unlock Solenoids
Refer to page 4-14 for the procedure for accessing the door switch. To check
the door switch at the CCU, perform the following steps. 1. Unplug washer or
disconnect power. 2. Disconnect the door lock/unlock sole-
noids connector DL3 (see page 4-5) from the CCU.
3. Set the ohmmeter to the R X 1 scale.
4. To test the door lock/unlock solenoids, touch the ohmmeter test leads to
the indicated pins on connector DL3. The meter should indicate as follows:
Door Unlock Solenoid – Pins 2 & 3 = 60 Door Lock Solenoid – Pins 1 & 3 = 60
5. Disconnect the door switch connector DS2 (see page 4-5) from the CCU.
6. To test the door switch, touch the ohmmeter test leads to pins 3 and 1 at
DS2. The meter should indicate as follows:
Door Closed = 0 Door Open = infinite
1 2 3
1 2 3
Unlock Sol.
Lock Sol.
Connector DL3 At CCU
1 2 3
Door Sw. Connector DS2
At CCU
5-5
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
DRAIN PUMP
Drain Pump Connector
To check the drain pump at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the drain pump connector DP2 (see page 4-5) from the CCU.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to connector pins 1 and 2. The meter should
indicate approximately 12.3 .
Refer to page 4-17 for the procedure for accessing the drain pump.
To check the drain pump at the component terminals, perform the following
steps.
1. Unplug washer or disconnect power.
2. Disconnect the wire connector from the drain pump.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to the drain pump terminals. The meter
should indicate approximately 12.3 .
Connector DP2
1 2
At CCU
5-6
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
TEMPERATURE SENSOR & HEATER
Temperature Sensor
Heater
Refer to page 4-22 for the procedure for accessing the temperature sensor &
heater.
To check the temperature sensor or heater at the component terminals, perform
the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the wire connector from the temperature sensor or heater.
3. Set the ohmmeter to the R X 1K scale.
4. To check the temperature sensor, touch the ohmmeter test leads to the
sensor terminals. The meter should indicate as shown in the chart below.
Temperature 32°F (0°C)
86°F (30°C) 104°F (40°C) 122°F (50°C) 140°F (60°C) 158°F (70°C) 203°F (95°C)
Results 35.9k
9.7k 6.6k 4.6k 3.2k 2.3k
1k
5. Set the ohmmeter to the R X 1 scale.
6. To check the heater, touch the ohmmeter test leads to the two terminals.
The meter should indicate between 10 and 15 .
To check the temperature sensor at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the temperature sensor connector TH2 (see page 4-5) from the
CCU.
3. Set the ohmmeter to the R X 1K scale.
4. Touch the ohmmeter test leads to connector pins 1 and 2. The meter should
indicate as shown in the chart below.
Connector TH2
1 2
At CCU
Temperature 32°F (0°C)
86°F (30°C) 104°F (40°C) 122°F (50°C) 140°F (60°C) 158°F (70°C) 203°F (95°C)
Results 35.9k
9.7k 6.6k 4.6k 3.2k 2.3k
1k
To check the heater at the CCU, perform the following steps.
1. Unplug washer or disconnect power.
2. Disconnect the heater connector HE2 (see page 4-5) from the CCU.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to connector pins 1 and 2. The meter should
indicate between 10 and 15 .
Connector HE2 At CCU
1 2
5-7
Electrical Shock Hazard Disconnect power before accessing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
DRIVE MOTOR
Pin 1 Drive Motor Connector
Refer to page 4-23 for the procedure for accessing the drive motor. 1. Unplug
washer or disconnect power. 2. Disconnect the 5-wire connector from the
drive motor. 3. Set the ohmmeter to the R X 1 scale. 4. Touch the ohmmeter
test leads to the
following motor pins. For each measurement, the meter should indicate
approximately 6 : Pins 1 and 2 Pins 2 and 3 Pins 1 and 3
INTERLOCK SWITCH
COM N.C.
Actuator Button
Refer to page 4-25 for the procedure for accessing an interlock switch.
1. Unplug washer or disconnect power.
2. Disconnect the wire connectors from either of the interlock switch
terminals.
3. Set the ohmmeter to the R X 1 scale.
4. Touch the ohmmeter test leads to the two interlock switch terminals. The
meter should indicate an open circuit with the actuator button pushed in, and
a closed circuit (0 ) with the actuator button out.
5-8
DIAGNOSTICS & TROUBLESHOOTING
DIAGNOSTICS
DIAGNOSTIC GUIDE
Before servicing, check the following:
· Make sure there is power at the wall outlet.
· Has a household fuse blown or circuit breaker tripped? Time delay fuse?
· Are both hot and cold water faucets open and water supply hoses
unobstructed?
· All tests/checks should be made with a VOM or DVM having a sensitivity of
20,000 ohms per volt DC or greater.
· Check all connections before replacing components. Look for broken or loose
wires, failed terminals, or wires not pressed into connections far enough.
· A potential cause of a control not functioning is corrosion on connections.
Observe connections and check for continuity with an ohmmeter.
· Connectors: Look at top of connector. Check for broken or loose wires. Check
for wires not pressed into connector far enough to engage metal barbs.
· Resistance checks must be made with power cord unplugged from outlet, and
with wiring harness or connectors disconnected.
6-1
FAILURE/ERROR DISPLAY CODES
Communication of failure codes will be dis-
DISPLAY Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
EXPLANATION AND RECOMMENDED PROCEDURE
EEPROM ERROR A communication error between the Central Control Unit (CCU) and
the EEPROM onboard the CCU occurred.
Possible Causes/Procedure A power glitch may cause this error. Unplug washer
or disconnect power for two minutes. Verify CCU operation by running a
Diagnostic Test or any cycle.
PUMP DRIVE ERROR The pump driver fails to activate.
Possible Causes/Procedure Replace CCU board.
MAIN RELAYS ERROR One of the main relays is not working properly.
Possible Causes/Procedure The relay might be soldered or always open.
Replace CCU board.
MOTOR CONTROL UNIT ERROR The Motor Control Unit has internal failure;
repeating under or over voltage, or over current conditions. If failure occurs
during high-speed spin the door unlocks after 3 minutes.
Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire
harness connections between the drive motor and the
Motor Control Unit (MCU), and b etween the MCU and the Central Control Unit
(CCU). Check the motor and do a continuity test. 3. Plug in washer or
reconnect power. 4. Check the MCU by looking for operations of the drive
motor. 5. Check the drive motor for powered rotations. 6. Replace MCU board.
NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. The
pressure switch is not tripped after 6 minutes.
Possible Causes/Procedure If there is no water in the unit: Make sure that
both valves at the water source(s) are turned on all the way. Check for
plugged or kinked inlet hoses or plugged screens in the inlet valves. Verify
inlet valve operation. If there is water in the unit: Verify drain pump
operation. Verify that the pressure switch hose is in good condition and
properly connected to tub and pressure switch.
1. Verify there is not a siphon problem. 2. Press PAUSE/CANCEL twice to clear
the display. The
machine will drain for 3 minutes before unlocking the door. 3. Unplug washer
or disconnect power. 4. Verify wire harness connections to inlet valves,
pressure switch,
drain pump and Central Control Unit (CCU). 5. Check all hoses for possible
leaks. 6. Plug in washer or reconnect power 7. Verify pressure switch
operation. 8. Verify CCU operation by running a Diagnostic Test or any cycle.
played on the washer console by all cycle lights flashing and standing status lights.
DISPLAY
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
EXPLANATION AND RECOMMENDED PROCEDURE
LONG DRAIN If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the “Sd” error will be displayed, then 4 minutes later the
“F/21” error code will be displayed. Press PAUSE/CANCEL two times to clear the
display.
Possible Causes/Procedure 1. Check the drain hose and make sure it is not
plugged or
kinked. 2. Unplug washer or disconnect power. 3. Check the electrical
connections at the pump and make sure
the pump is running. 4. Check the drain pump filter for foreign objects. 5.
Plug in washer or reconnect power. 6. If the above does not correct the
problem, go to step 7. 7. Unplug washer or disconnect power. 8. Replace the
pump.
DOOR LOCK ERROR After 6 failed attempts to lock the door. Possible
Causes/Procedure
Door lock mechanism is broken or removed from door. Door switch/lock unit
failure. 1. Unplug washer or disconnect power. 2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock
unit and Central Control Unit (CCU).
HEATER FAILURE If the temperature increase during the first 40 minutes is less
than 86°F (30°C). Possible Causes/Procedure 1. Unplug washer or disconnect
power. 2. Check connection to water heater. 3. Check resistance of heating
element, if present on this
model. (abnormal = infinity) 4. Check the water temperature sensor and
connection to it.
Refer to the Water Temperature Sensor section.
WATER TEMPERATURE SENSOR ERROR If the water temperature sensor (NTC) value is
out of range (23°F to 217°F [-5°C to 103°C]) during the water-heating step of
the WASH cycle. NOTE: To find correct Ohm reading refer to the Water
Temperature Sensor section.
Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check the
water temperature sensor and connection to it. 3. Check resistance of heating
element, if present on this
model. (abnormal = infinity) 4. Refer to the Water Temperature Sensor section.
6-2
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
Reference Status LEDs chart, page 6-4
DRIVE MOTOR TACHOMETER ERROR If the control is unable to properly detect motor
speed, the machine shuts down. If a failure occurs during high-speed spin, the
door unlocks after 3 minutes.
Possible Causes/Procedure 1. Verify the shipping system including shipping
bolts, spacers
and cables are removed. 2. Unplug washer or disconnect power. 3. Check wire
harness connections between the drive motor
and the Motor Control Unit (MCU), and between the MCU and the Central Control
Unit (CCU). 4. Plug in washer or reconnect power. 5. Check the MCU by looking
for operations of the drive motor. 6. Check the drive motor for powered
rotations.
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
DOOR SWITCH ERROR If the door has not been opened for 3 consecutive cycles or
the door switch is open while the door is locked for more than 5 seconds.
Possible Causes/Procedure Door not opened during 3 consecutive cycles.
1. Open and close the door. 2. Verify CCU operation by running a Diagnostic
Test or any
cycle. Door switch open while door is locked. 1. Push the door and check if it
is completely closed. 2. Verify CCU operation by running a Diagnostic Test or
any cycle.
OVERFLOW CONDITION If the overflow contact on the pressure switch is closed
for more than 60 seconds, an Overflow Condition occurs. In an overflow
condition, the door remains locked and the drain pump runs constantly, even if
PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and
cold water faucets and unplug the unit before servicing.
Possible Causes/Procedure 1. Check the drain hose and make sure it is not
plugged or
kinked. 2. Unplug washer or disconnect power. 3. Check wire harness
connections to the drain pump, pressure
switch, water inlet value, and Central Control Unit (CCU). 4. Check/clean
drain pump filter of foreign objects. 5. Check for drain pump failure. 6.
Check the inlet valve for proper shut off. 7. Check the pressure switch for
proper operation.
Reference Status LEDs chart, page 6-4
SERIAL COMMUNICATION ERROR The communication between the Central Control Unit
(CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire
harness connections to the MCU, the motor, and
Central Control Unit (CCU). Check connections of the CCU board within the
housing. Make sure all grounding switches are engaged. 3. Check the drive
system for any worn or failed components. 4. Plug in washer or reconnect
power. 5. Verify CCU operation by running a Diagnostic Test or any cycle. 6.
Check the MCU by looking for operations of the drive motor. 7. Check the drive
motor for powered rotations. 8. Check that the serial harness at the MCU is
not mounted upside down. The wires should be to the left when facing the MCU
connectors.
DISPLAY
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
Reference Status LEDs chart, page 6-4
EXPLANATION AND RECOMMENDED PROCEDURE
DOOR UNLOCK ERROR If the door unlock has failed 6 times.
Possible Causes/Procedure Door lock mechanism is broken. Door switch/lock unit
failure.
1. Check door switch/lock unit for foreign objects. 2. Unplug washer or
disconnect power. 3. Check wire harness connections to the door switch/lock
unit and Central Control Unit (CCU). NOTE: The door switch/lock unit can be
manually unlocked. See Manually Unlocking The Door Lock System.
DISPENSER SYSTEM ERROR When the dispenser motor cannot be driven to its proper
position. Possible Causes/Procedure 1. Unplug washer or disconnect power. 2.
Check mechanical linkage from dispenser motor to the top
of the dispenser. 3. Check wire harness connections to the dispenser motor
and Central Control Unit (CCU). 4. Check dispenser motor for powered
rotations.
MCU FAILURE If the heat sink gets too hot, the Motor Control Unit (MCU) will
stop the motor, the MCU will communicate this failure to the Central Control
Unit (CCU), then the CCU will reset the MCU. If the condition continues four
times, the F31 code will show.
Possible Causes/Procedure 1. Check for proper installation, verify the unit is
not located
near a source of heat and has proper ventilation. 2. Unplug washer or
disconnect power. 3. Check wire harness connections to the MCU, the motor,
and Central Control Unit (CCU). 4. Check the drive system for any worn or
failed components. 5. Plug in washer or reconnect power. 6. Check the MCU by
looking for operations of the drive motor. 7. Check the drive motor for
powered rotations.
PUMP DRIVE SYSTEM ERROR When the connection between pump and the Central
Control Unit (CCU) is lost.
Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire
harness connections to the pump and Central
Control Unit (CCU). 3. Plug in washer or reconnect power. 4. Verify CCU
operation by running a Diagnostic Test or any
cycle. Refer to the Continuity tests.
LOAD INSIDE DRUM DURING CLEANING WASHER CYCLE If at the start of the CLEANING
WASHER cycle a load is detected inside the drum. NOTE: Detects by weight.
Possible Causes/Procedure Remove clothes from drum and start the cycle again.
6-3
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
SUDS LOCK (OVERDOSE OF DETERGENT DETECTED DURING THE WASH CYCLE)
If suds are detected continuously by the pressure switch during the drain or
spin phases, the washer will fill 4 liters of water and during 5 minutes the
unit will rest without tumbling, the water will be drained and it will try to
spin or drain again.
Possible Causes/Procedure If too much detergent was used: Run the unit
through a RINSE/SPIN cycle. Run a NORMAL cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power. 3. Check wire harness connections to
the drain pump, pressure
switch, and Central Control Unit (CCU). 4. Check/clean drain pump filter of
foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7.
Check the pressure switch. 8. Verify CCU operation by running a Diagnostic
Test or any
cycle.
Some models do not have the display to show the failure codes. They use the status lights on the touchpad/LED.
Failure Codes F/01 F/11 F/20 F/21 F/22 F/23 F/24 F/25 F/26 F/27 F/28 F/29 F/30
F/31
F/33 rL
Status LEDs
Duet Sport
Duet Sport Ht
Add a Garment
Add a Garment
Add a Garment, Wash, Spin
Add a Garment, Soak/Prewash, Rinse
Rinse, Cycle Complete
Wash, Spin
Add a Garment, Rinse, Cycle Complete
Add a Garment, Wash, Spin
Wash, Rinse, Cycle Complete
Soak/Prewash, Wash, Spin
Add a Garment, Wash, Rinse, Cycle Complete
Add a Garment, Soak/Prewash, Wash, Spin
Spin, Cycle Complete
Rinse, Spin
Add a Garment, Spin, Cycle Complete
Add a Garment, Rinse, Spin,
Wash, Spin, Cycle Complete
Soak/Prewash, Rinse, Spin
Add a Garment, Wash, Spin, Cycle Complete
Add a Garment, Soak/Prewash, Rinse, Spin
Rinse, Spin, Cycle Complete
Wash, Rinse, Spin
Add a Garment, Rinse, Spin, Cycle Complete
Add a Garment, Wash, Rinse, Spin
Wash, Rinse, Spin, Cycle Complete
Soak/Prewash, Wash, Rinse, Spin
Add a Garment, Wash, Rinse, Spin, Cycle Complete
Add a Garment, Soak/Prewash, Wash, Rinse, Spin
Add a Garment
Add a Garment, Cycle Complete
Wash
Soak/Prewash, Cycle Complete
6-4
DIAGNOSTIC TEST
The complete built-in service diagnostic module contains two entry modes and
three modes of operation.
Entry modes:
· Universal mode across all products. It displays error history prior to
performing any automated test.
· Quick entry and bypasses the displaying of error codes.
Operation modes:
· Display the error states that have been recorded by the appliance.
· Run through an automated test.
· Run loads to assist in diagnosing potentially non-electrical issues.
Starting Service History Mode & Diagnostic Test:
NOTE: The washer must be empty and the control must be in the OFF state before
pressing the touchpad sequence to start the test.
1. Close the door.
2. Select any one key (except PAUSE/ CANCEL) and follow the steps below,
using the same key (remember the key):
Press/hold Release for Press/hold Release for Press/hold 4 seconds 4 seconds 4
seconds 4 seconds 4 seconds
3. Upon release, all console LED lights will turn on for 5 seconds.
4. If there are any failure codes, all cycle LED lights will flash and the
appropriate Status LED’s will turn on. The Estimated Time Display will display
failure code (if available).
NOTES: This program recalls the most recent failure code first.
· Press the same key to advance to the next failure code. (If the console
doesn’t change then the same failure code was stored multiple times.)
· If there aren’t any more failure codes all the lights on the console will
turn on for 5 seconds.
· Next the washer begins the Diagnostic Test.
· To cancel out of service mode press PAUSE/CANCEL. (This exits you out of the
program.)
Starting Diagnostic Test and bypassing the Service History Mode:
Execute this procedure with an empty drum. All of the steps below must be done
in sequence in order to reach the Diagnostic Test. This executes the automatic
test but does not show the error history.
· Close the door.
· Push POWER.
· Select the CLEAN WASHER cycle.
· Press EXTRA RINSE four times within 5 seconds.
· Press EXTRA RINSE to advance to the next step of the test procedure.
· If the starting procedure fails, push PAUSE/CANCEL, then repeat the starting
procedure.
6-5
ERROR HISTORY DISPLAY
When the press and hold entry method is used and successfully completed:
· The control will respond by turning on all lights for 5 seconds. After 5
seconds all lights should turn off and the most recent error code is
displayed.
· All of the cycle lights will flash and the error code will be displayed on
the status lights.
· The next most recent error code is to be displayed.
· If there is no error code to display, or is the last one, then all lights
should turn off for 0.5 seconds and then all turn on for 5 seconds. At the end
of 5 seconds the lights will turn off and the control will advance to the
automated test.
HISTORY OVERVIEW TEST PROGRAM
Indication
Whirlpool Duet Sport
Whirlpool Duet Sport Ht
Rinse/Spin
Rinse/Spin
Control Action Door locks.
Actuators to be Checked Door lock system
Clean Washer Delicate
Clean Washer
Distribution system is set to CLEAN position. Fill by cold water inlet valve (4 liters).
Delicate/Hand Wash
Distribution system is set to MW position. Fill by hot water inlet valve to Level_wash
Quickwash Normal/Casual
Quickwash Normal/Casual
Drum executes reversing movement at wash speed (30 sec). Drum executes reversing movement at wash speed (30 sec).
Dispenser motor Dispenser contact Cold water inlet valve
Dispenser motor Dispenser contact Hot Water inlet valve Pressure switch:
Level_wash
Motor Motor Control (MCU)
Heater (if equipped) Motor Motor Control (MCU)
Heavy Duty Whitest Whites
Heavy Duty
Drain pump is ON.
Whitest Whites
Drum rotates counter-clockwise and will ramp to the maximum speed.
Drain pump
Motor Motor Control (MCU)
6-6
MANUAL DIAGNOSTIC TEST
The washer must be empty and the control must be in the OFF state before
pressing the touchpad sequence to start the test.
Starting the Test Mode
· Close the door.
· Select any one key (except PAUSE/ CANCEL) and follow the steps below, using
the same key (remember the key):
Press/ hold 4 sec’s.
Release for 4 sec’s.
Press/ hold 4 sec’s.
Release for 4 sec’s.
Press/ hold 4 sec’s.
Release for 4 sec’s.
Press/ hold 4 sec’s., release
NOTES:
· Press the same key to advance to the next failure code.
· At the end of the procedure the program will loop back to the beginning.
This is a continuous loop.
· To cancel out of the Manual Test Mode press PAUSE/CANCEL.
MANUAL OVERVIEW TEST PROGRAM
Be sure to perform the Diagnostic Tests before replacing the system
components.
Exit Condition
On completion only On key press or if overfill level is detected
Control Action
Door locks.
Distribution system is set to Main Wash compartment. Filling with both valves.
On key press or if overfill level is detected
Distribution system is set to Bleach compartment. Filling only by the Hot valve.
On key press or if overfill level is detected
Distribution system is set to Fabric Softener compartment. Filling with both valves.
On key press or if overfill level is detected
On key press or completion On key press or completion On completion only On
key press or completion On key press only after rpm = 0 and door is unlocked
Distribution system is set to Bypass channel. Filling only by the Cold valve.
For model Duet Sport HT, the Heater is on during fill until Level _wash is
acti vated (80 minutes max.) Drum executes reversing movement at wash speed
(10 min). Drain Pump is on (4 min).
Drain Pump is on (reach Level_sud plus 10 sec). Drum rotates counter-clockwise
and ramps up to maximum speed. Stop motor to 0 rpm. Door unlocks.
To be Checked
Door lock system
Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill
level Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve
Overfill Level Dispenser Motor Dispenser contact Cold and Hot Water Inlet
Valve Overfill Level Dispenser Motor Dispenser contact Cold Water Inlet Valve
Overfill Level Heater element (if equipped)
Motor Motor Control (MCU) Drain Pump
Drain Pump
Motor Motor Control (MCU)
Motor Motor Control (MCU) Doorlock system
6-7
Be sure to perform the Diagnostic Tests before replacing the system components.
Pump Motor Continuity Test
Pins 1 to 2
Results
Normal = approx. 12.3 Abnormal = Infinity
Motor Continuity Test
1. Unplug washer or disconnect power.
2. Disconnect the wire harness from the motor and measure the resistance of
the motor. Use the following table:
Pins 1 to 2 2 to 3 1 to 3
Results
Normal = approx. 6 Abnormal = Infinity
Water Temperature Sensor
1. Unplug washer or disconnect power.
2. Disconnect the wire harness from the water temperature sensor and measure
the resistance of the sensor. Use the following table. An abnormal condition
is an open circuit.
Temperature 32°F (0°C) 86°F (30°C)
104°F (40°C) 122°F (50°C) 140°F (60°C) 158°F (71°C) 203°F (96°C)
Results 35.9k 9.7k 6.6k 4.6k 3.2k 2.3k
1k
Manually Unlocking the Door Lock System 1. Unplug washer or disconnect power.
2. Remove the lower kick panel. 3. Reach up along the inside of the front and
locate the bottom of the door switch/lock unit. 4. Located on the bottom of
the door switch/ lock unit is a teardrop shaped tab. 5. Gently pull the tab
down about a 1/4 or until a click is heard. 6. The door may be opened.
ELECTRONIC ASSEMBLIES REMOVAL OR REPLACEMENT
IMPORTANT: Electrostatic (static electricity) discharge may cause damage to
electronic control assemblies.
NOTE: Be sure to perform the Diagnostic Tests before replacing the control
board. To remove Central Control Unit (CCU): 1. Unplug washer or disconnect
power. 2. Remove all connectors from the CCU. 3. Place two flat-blade
screwdrivers under
the left and right tab, on the top of the CCU and slide the CCU forward.
6-8
To reassemble CCU:
1. Align the tab on top of the CCU with the notch in the cabinet. Also, align
the posts on the back of the CCU with the hole in the back of the cabinet.
2. Slide the CCU back into place.
3. Reconnect wire harness.
To remove the touchpad/LED assembly:
1. Unplug washer or disconnect power.
2. Disconnect touchpad/LED assembly wire harness from the CCU.
3. Remove dispenser drawer.
4. Remove left front screw that was covered by the dispenser drawer.
5. Open door. Under the center of the touchpad/LED assembly there is a notch.
Insert a flat-blade screwdriver in notch to release the bottom of the
touchpad/LED assembly.
6. On the right hand side behind the touchpad/LED assembly, press tab to
release right side of the touchpad/LED assembly.
7. Gently pry up and release the top of the touchpad/LED assembly. This
should completely release the entire touchpad/ LED assembly.
To remove Motor Control Unit (MCU):
1. Unplug washer or disconnect power.
2. Remove wire harness cover and disconnect the wire harness from the MCU.
3. With a flat-blade screwdriver, lift the front tab up and slide the MCU
forward.
To remove line/interference filter:
1. Unplug washer or disconnect power.
2. Disconnect the three connectors from the line filter and power cord.
3. Remove the two screws which secure the line filter to the top brace.
WASHER CARE
Cleaning the door seal:
1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal between the door opening and the basket for
stained areas. Pull back the seal to inspect all areas under the seal and to
check for foreign objects.
3. If stained areas are found, wipe down these areas of the seal, using the
procedure that follows:
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach,
and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal area with the dilute solution, using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air
dry with door open.
IMPORTANT:
· Wear rubber gloves when cleaning for prolonged periods.
· Refer to the bleach manufacturer’s instruct
References
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