Wiko RIDGE 4G Smart Phone User Guide

: June 16, 2024
: WIKO

Wiko RIDGE 4G Smart Phone User Guide

The contents of this manual may differ in certain respects from the description of your phone depending on its software version and your telephone operator.

CONGRATULATIONS !

You have just purchased your WIKO RIDGE 4G mobile phone. This guide contains all the information needed to use the phone so that you can quickly familiarise yourself, we hope, with the world of WIKO.Copyright © 2014 WIKO
The information contained in this manual may not be disclosed to third parties or reproduced in any form whatsoever without the express written consent of WIKO.

Trademarks

WIKO is a registered trademark of WIKO SAS.

Disclaimer

This manual has been prepared with the utmost care and attention and is designed to guide you through the functions and features of your device. However, the in- formation and recommendations contained herein donot constitute a guarantee under the Applicable law. WIKO reserves the right to change or modify the infor- mation contained in this manual at any time.

Limitation of Liability

All content and services accessible through this device are the exclusive property of third parties and are protected by the relevant laws (copyright, patent, licence and/or other intellectual property laws). These services are for your own personal non-commercial use. It is not permi
tted to use any content or services without prior written permission of the content owner. You may not copy, publish, transfer, sell, create derivative works or exploit in any manner or medium any content or services displayed through this device.

THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” WIKO DOES NOT GUARANTEE THE CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIEDLY, FOR ANY PURPOSE WHATSOEVER. WIKO EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WIKO DOES NOT GUARANTEE THE ACCURACY, VALIDITY, LEGALITY, OR COMPLETENESS OF ANY CONTENT OR SERVICES MADE AVAILABLE THROUGH THE DEVICE.

WIKO has no control over the content and services provided by third parties via networks or transmission devices. Moreover, third-party services may be terminated or interrupted any time without notice. Therefore, WIKO makes no representation or warranty whatsoever as to the availability of any third party content or service and expressly declines any responsibility for such termination or interruption.
WIKO cannot in any way be held responsible for the processing and/or monitoring of third party content and services accessible through this device. Any question or request relating to the content or services should be addressed directly to the respective content or service provider.
An independent third party operator provides the SIM card and the network or system (mobile or other) on which this device operates. WIKO expressly declines any responsibility in respect of the function, availability,

coverage, services, or network or system capacity (mobile or other). The responsibility of WIKO and its authorised after-sales service is limited only to the cost of repair and/or replacement of the unit during the warranty period.

WIKO IS NOT LIABLE IN THE CASE OF NEGLI- GENCE, WHETHER CONTRACTUAL OR BASED ON TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL OR SPECIAL DAMAGE, LEGAL FEES, EXPENSES, OR ANY OTHER DAMAGES RESULTING FROM THE USE BY YOU OR ANY THIRD PARTY OF THE CONTENT OR SERVICES ACCESSIBLE THROUGH THIS DEVICE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF THE CONSUMER’S LEGAL RIGHTS, THEREFORE THIS STATEMENT MAY NOT APPLY TO YOU.

What’s in the Box :

WIKO RIDGE 4G mobile phone
AC adaptor
Micro USB cable
Hands-free kit
User guide

Getting to Know Your Phone

The buttons on your phone

Button	Function
On/Off	Press and hold the button to turn the phone on or off. Press the

button lightly to lock the touch screen.
Home| Returns to the home screen and opens Google NOW (press and hold the button).
Menu| Opens the list of recent applications.
Return| Returns to the previous screen.Closes the onscreen keyboard.
VOLUME + / –| Increases or decreases the call volume, the ringtone, music, games and other audio functions.

Switch the ringtone to silent mode when the phone rings. Press and hold on Volume- to enable the meeting profile.

Getting Started Inserting the SIM cards

In order to use your telephone you need to 2 insert your SIM card. The slots are locatedon either side of the mobile phone.
You may insert 2 SIM cards (1 Micro SIM + 1 Nano SIM), or 1 Micro SIM + 1 microSD card.
Insert the SIM cards following the diagrams.

Installing Memory Card

Your phones takes a MicroSD memory card of up to 64 GB.
Insert the microSD memory card following the diagram below.

Charging the Battery

A flashing red light indicates that the battery level is very low : the battery should be recharged because, if the level is too low, it may shorten the life of the battery.
Connect the charger to a power outlet and the micro USB connector to the phone’s USB port.
The phone’s status indicator changes to red, indicating that the device is charging.
Once the phone has finished charging, the status indicator changes to green and you should unplug the charger.

For more information, refer to the Safety Informa- tion section.

Turning the Phone On and Off

To turn the phone on, press on the ON/OFF button and hold it down until the phone begins to vibrate.
If your SIM card is locked, you must enter the correct PIN code to unblock the SIM card when the phone is powered up. Your PIN is supplied by your operator; if you did not receive it or have lost it, please contact them.
When the PIN is entered incorrectly three times, the mobile phone is blocked and has to be unblocked using your PUK (this is supplied with the SIM card; if this is not the case, you should contact your phone operator).
To turn the phone off, press and hold the ON-OFF but- ton until the menu opens, then press on Switch Off.
Now press OK to confirm
The phone vibrates when it is shut down completely.

Basic Operations SIM Management

SIM1 is configured as the default SIM card for data connection.
To modify the default settings, go to Settings > DEVICE

Dual SIM Settings. Now you can :

Personalise the informations on the SIM card by clicking on the SIM Card you want to You can modify the name and the icon of the SIM card.
Set the default SIM* for voice and video calls, SMS/ MMS and internet data connection.

*You can still choose a different SIM when performing an action, such as before making a call or sending an SMS/MMS.

Network Connection

The first time the phone is turned on, or when you change SIM card(s) and re- start the phone, the Access point settings menu will be brought up. Press on Select.
Press on the name of the SIM card to display the list of access points. Choose the one that matches your operator’s by pressing on the button on the right, then press on RETURN to go back to the previous menu.

APN Not Available

If your operator does not appear in the list or the list is empty, ask your operator how to configure the APN manually. To do this, press on the button and en- ter the information provided by your operator. Return to the previous menu, then choose the APN that you have just saved.

Enabling Data Connection

To check your data connection settings :

Go to Settings > WIRELESS & NETWORKS > More…

Mobile networks > Access point names , then enable the access point according to your operator/package.

Return to the menu WIRELESS & NETWORKS, verify that the “Mobile data” button is activated.

4G Service

If you have two SIM cards inserted, only one of them can be enabled to receive the 4G service. You are advised to enable SIM1 for the best performance. If you want to change SIM, go to Settings > WIRELESS & NETWORKS > More… > Mobile networks > Network Mode > 4G.

Data Roaming

Note that for roaming SIM cards, you must enable the data roaming in the Settings >Wireless & Networks > Mobile Data > Enable Data Roaming. Otherwise, the internet connection will be disabled by default.

Notifications

Notification icons on the status bar

Depending on the application, notifications may be accompanied by a beep, vibration or a flashing LED.

Notifications Panel

Drag the status bar downwards to see details of all your notifications. Information about new messages received, upcoming calendar events, download status, etc. will then be displayed. The name of the operator is shown at the bottom of the panel.

Using the Menus

The menus on your phone take the form of a contextual menu or an options menu.

To bring up a contextual menu, press and hold on an item on the screen: the contextual menu then suggests various actions associated with the item.
For example, if you press and hold on an SMS, the options for the message are displayed.
Note : not all items have a contextual menu. When you press and hold on an item that does not have a menu, nothing will happen.

To bring up an options menu, press on the icon .
The options menu suggests actions or settings for the current screen or application but not for a specific item as is the case for the contextual menu
Note : some screens do not have options menus.

Safety Information

Please read this safety information carefully so that you can use your phone in complete safety :

Children : Be very careful with children and your

A mobile phone contains a number of detachable parts. Exercise great care when children are in close proximity to the phone. The phone contains small parts that could be swallowed or cause choking.
If your phone is equipped with a camera or lighting device, do not use it too near children or animals.

Hearing : Prolonged listening at full power using a lightweight headset or headphones can damage your Reduce the volume to the lowest possible level when listening to music or conversations. Avoid high volumes over extended periods.
Driving : Exercise care when driving. Driving requires maximum attention at all times in order tominimise the risk of accidents. Using a mobile phone can distract the user and result in an accident. You must fully comply with the local regulations and laws in force regarding the use of cell phones whilst driving. You are not allowed to use the phone whilst driving. A hands-free kit should not be regarded as an alternative solution.
Flying : Turn your phone off when flying.Remember to turn your phone off when you are in a plane (GSM + Bluetooth) as it may cause interference.
Hospitals : Turn your phone off near any medical
It is extremely dangerous to leave a phone switched on near medical devices as it may cause interference. You must observe any instructions or warnings in hospitals and treatment centres.
Remember to turn your phone off in service stations. Do not use your device in a petrol station near fuel.
It is dangerous to use your phone inside a professional garage.
Electronic implants and pacemakers : Users who wear a pacemaker or who are fitted with an electronic implant must hold the phone on the opposite side to their implant as a precaution when making a call.
If you notice that your phone is causing interference with a pacemaker, switch it off immediately and contact the manufacturer of the pacemaker for advice on what action to take.
Fire hazard : Do not leave your device near heat sources such as radiators or cookers.
Do not leave your phone charging near flammable materials as there is a real risk of fire.
Contact with liquid : Do not expose the phone to
liquid or touch it with wet hands : any damage caused by water may be irreparable.
Use only WIKO-approved accessories. The use of unauthorised accessories may damage your phone or cause a safety
Do not destroy the batteries and chargers.
Never use a battery or charger that has been damaged.
Keep batteries away from magnetic objects as the latter might cause a short- circuit between the positive and negative terminals of your batteries and permanently destroy the battery or phone.
As a general rule, you should not expose the batteries to very high or low temperatures (below 0°C or above 45°C). Differences in temperature may reduce battery autonomy and service life.
Shocks and impact : Handle and use your phone with the utmost
Protect your phone : shocks and impact may damage it. Some parts of your phone are made from glass and might break if the phone is dropped or is subject to severe impact. Avoid dropping your phone. Do not touch the screen with sharp objects.
Electric shock : Do not try to dismantle your phone as there is a very real risk of electric shock.
Maintenance : If you want to clean your handset, use a dry cloth (do not use a solvent, such as benzene, or alcohol).
Recharge your phone in a well ventilated area. Do not recharge your device when it is resting on a soft
Damage to magnetic strips : Keep your phone away from credit cards as they may damage the data on the magnetic
Do not use the mobile phone in the environmentat too high or too low temperature, never expose the mobile phone under strong sunshine or too wet environment. The suitable temperature for the phone is -10°c to +45°c, the maximum charging temperature declared by the manufacturer is +40°c.
Due to the used enclosure material, the GSM mobile phone shall only be connected to a USB Interface of version 0 or higher. The connection to so called power USB is prohibited.
The power adapter is the disconnect device for this equipment. The socket-outlet shall be near the equipment and easily
This charger is for indoor use only, the charger type is:

AREA	COUNTRIES	CHARGER TYPE

Area 1

| France, Germany, Italy, Portugal, Spain, Belgium, Netherland, Switzerland, Luxembourg, Poland, Algeria| UD36A50100, output voltage/current is 5.0V/1.0A
Area 2| UAE, Saudi Arabia, Nigeria, Kenya| TN-050100B4, output voltage/current is 5.0V/1.0A

Important operating guidelines

Batteries – SIM – Emergency calls – SAR – Repairs

To increase the life of your battery, only use WIKO chargers and batteries. Replacing the battery with a non-compliant model may result in the latter
Never throw batteries on a fire and follow the guidelines in force for recycling used batteries and
Be careful not to crush or damage the battery, as this could cause an internal short circuit and
Do not take the battery
The battery can be recharged several hundred times before needing to be When it shows signs of losing its power, it can be replaced.
If you do not use your mobile phone for an extended period, remember to recharge the battery to optimise its use
Do not throw batteries away with household waste: recycle them in accordance with the manufacturer’s If the battery is damaged, contact the after-sales service or the nearest authorised WIKO dealer.
Unplug the charger from the wall socket when the battery is fully charged in order to reduce your energy
Do not leave the battery being charged for more than a week as this might result in an overload and reduce the life of the product.
Handle the SIM cards with care : wipe them with a soft cloth if they appear dirty.
Emergency calls : the emergency numbers may not be accessible on all mobile telephone networks, in isolated areas or areas where there is no coverage; check first with your
Radio Frequency Exposure :

Your mobile phone has been designed and manufactured in accordance with the internationalguidelines (ICNIRP1) on exposure to radio frequencies. These guidelines, which are based on various studies and research, have been developed by independent scientific organisations to ensure the safety of everyone who uses a mobile phone.
The safety information on exposure to radio waves uses a unit of measurement known as SAR (Specific Absorption Rate). The international guidelines have set this limit at 2W/kg. The phone is used in standard operating positions when being tested for its SAR.
1 International Commission on Non-Ionising Radiation Protection _
_Although the SAR is determined using the highest power level, the phone’s real rate of specific absorption whilst in operation may be well below the maximum value.
A phone is designed to operate at different power levels so that it only uses the power it needs to be connected to the network.
In addition, all models of phone must undergo tests before being marketed to ensure compliance with the European R&TTE directive.
This directive publishes strict rules for guaranteeing the safety of users and for preventing any risks to health.
The maximum SAR value tested on this device when used in its normal position at the ear is 0.291 W/kg and
0.575 W/kg when used close to the body, at a minimum distance of 1.5 cm. It complies with the rules on exposure to radio frequencies when used in its normal position at the ear or at a minimum distance of 1.5 cm from the body. The device uses a high-quality network connection for transmitting files, data and messages. On occasion, the transmission of files or messages may be delayed until the connection is available. When this is the case, be sure to follow the instructions regarding the separation distance for establishing the transmission. If you use a case, belt-clip or holderfor carrying the phone, it must not contain any metal and should be kept at a minimum distance of 1.5 cm from your body.
The SAR limit for mobile devices is 2.0 watts / kilogram (W/kg) averaged over ten grams of body tissue. SAR values may vary according to the standards for reporting information that are in force in different countries.
Tips for Reducing Exposure Levels
We recommend that you use your phone in good reception conditions in order to reduce the amount of radiation received. It is advisable to limit the amount of time you use the phone in underground car parks and when travelling by car or train, etc.
Reception conditions are indicated by the bars that are displayed on your phone : the more bars there are, the better the reception quality.
We recommend that you use the hands-free kit to reduce exposure to radiation.
To reduce the adverse effects of prolonged radiation exposure, we advise teenagers to hold the phone away from their lower abdomen, and that pregnant women hold the phone at a distance from their stomach.

Only qualified service personnel should repair your If you give your device to non-qualified personnel for repair, the phone will not be covered by WIKO’s warranty.
The IMEI code is the serial number used to identify your device and for After-Sales support. There are several ways of finding your IMEI code:
- Type * # 06 # on your mobile telephone’s
- Refer to the packaging box that your telephone came
- Remove the battery from your device: on the back, you will see a label with your IMEI code. (For non-removable batteries, refer to the label on the telephone’s rear

NOTE

WIKO’s warranty does not cover normal wear and tear (batteries, screens, keyboards, camera lenses, etc.).

Data Use Agreement

Registering your WIKO phone is a free service offered by WIKO that allows our engineers to connect to your phone’s physical data so that they can tell what your model and hardware specifications are in real time. In return, the engineers can keep you informed of updates that are available for your system and warn you in case of a recognised technical failure on a model or series. In addition, this service allows us to alert you instantly if there is a malfunction so that we can provide a technical solution as soon as possible. It is necessary to gather this data in order for WIKO to propose appropriate updates for your mobile phone.
By registering your phone, you acknowledge that WIKO and its engineers are able to collect, store, analyse and use diagnostic, technical and usage data (and related data) including, without limitation, data regarding your WIKO device, your software system and
your applications. We will collect this information on a regular basis to facilitate the provision of software updates and product support and miscellaneous services offered to customers (where applicable) relating to the software on your device.
WIKO may use this information without revealing the identity of the customer in order to offer and improve its products or services for the user.
This service will not give us access to your content and personal files.
You need to be connected to the mobile internet network for a short time to register your WIKO phone. This may result in connections costs, at your expense, depending on the nature of your contract with your mobile operator. We recommend that you use a Wi-Fi connection, as with this type of connection there is no data limit (if your phone service limits the exchange of data) and the connection is quicker.
The information obtained is processed electronically in

order to access the physical data on your phone. They will be kept by WIKO in a dedicated, secure location for a maximum of three years from the date of collection, depending on the nature of the data. The data recipient is WIKO SAS.
You have the right to access, modify, rectify or delete your personal data submitted upon registration. You may exercise this right by writing to WIKO SAS, 1 rue Capitaine Dessemond, 13007 MARSEILLE, FRANCE.

Recycling

The symbol of a crossed-out wheelie-bin, as found in this manual, indicates that the item is subject to European Directive 2002/96/EC, which states that electrical and electronic equipment, batteries,
accumulators and accessories must undergo selective waste management.
Make sure that, when your phone is no longer usable, you put it in a suitable waste bin or return it to a mobile phone retailer. In this way you will help to reduce environmental and health hazards.
Local councils, retailers and national manufacturing associations will give you the necessary information on how to dispose of your old device.
«The details and conditions of our manufacturer warranty are available on www.wikomobile.com»

STATEMENT OF COMPLIANCE

We, WIKO SAS – 1, rue Capitaine Dessemond – 13007 – Marseilles – FRANCE, here by declare that the RIDGE 4G mobile phone complies with the standards and provisions of the Directives.
SA FE T Y : EN 6 0 95 0 -1: 2 0 0 6 + A11 : 2 0 0 9 + A1 : 2 010 + A12 : 2 011; EN 5 3 32 -1: 2 0 0 0 ; EN 5 0 3 32 -2 : 2 0 0 3 ; EN 62471: 2 0 0 8
EMC : EN 301 4 89-1 V 1.9. 2 ; EN 301 4 89- 3 V 1. 4 .1; EN 301 4 89-7 V 1. 3 .1; EN 301 4 89-17 V 2 . 2 .1; EN 301 4 89-24 V 1. 5 .1; EN
300 4 40 -1 V 1. 6 .1; EN 300 4 40 -2 V 1. 4 .1 / SAR : EN 50360: 2001; EN 50566: 2013; EN 62209-1: 2006; EN 62209-2: 2010; EN
62479 : 2010 / R ADIO : EN 301 511 V 9. 0 . 2 ( 200 3 – 0 3); EN 300 328 V 1. 8 .1: 2012 ; EN 301 908 -1 V6 . 2 .1; EN 301 908 -2 V6 . 2 .1
The procedure for the Statement of Compliance, set out in Article 10.5 of Directive 1999/5/EC, was conducted under the supervision of the following organisation:
PHOENIX TESTLAB GmbH, Königswinkel 10 D-32825 Blomberg, Germanywww.phoenix- testlab.de
Phone +49(0)5235-9500-0 / Fax +49(0)5235-9500-10
The full text of the device’s Statement of Compliance is available on written request to the following address :
WIKO SAS – 1, rue Capitaine Dessemond – 13007 – Marseilles – FRANCE

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