EZVIZ LT70 Smart Lock User Manual

EZVIZ LT70 Smart Lock

Product Information

The product described in this user manual is manufactured by Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as EZVIZ). The manual provides instructions for using and managing the product. The information contained in the manual is subject to change without notice due to firmware updates or other reasons.

TM, TM, and other EZVIZ trademarks and logos mentioned in this manual are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned may be the properties of their respective owners.

EZVIZ provides the product “as is,” with all faults and errors, and makes no warranties, express or implied, including without limitation, merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement of third party. EZVIZ shall not be liable for any special, consequential, incidental, or indirect damages arising from the use of this product.

EZVIZ does not undertake any liability for personal injury or property damage resulting from product interruption or service termination caused by improper installation or usage other than as requested, the protection of national or public interests, force majeure, yourself or the third party using any third party’s products, software, applications, and others.

The use of the product with internet access is at your risk. EZVIZ shall not be responsible for the abnormal operation, privacy leakage, or other damages resulting from cyber attacks, hacker attacks, virus inspection, or other internet security risks. However, EZVIZ will provide timely technical support if required. Please check all relevant laws in your jurisdiction before using this product to ensure compliance with applicable laws.

Product Usage Instructions

1. Read the user manual carefully before using the product.
2. Ensure proper installation of the product according to the provided instructions.
3. Refer to the manual for instructions on how to use and manage the product.
4. Keep the product firmware up to date by checking for updates on the EZVIZ website (http://www.ezviz.com).
5. Use the product by the applicable laws and regulations in your jurisdiction.
6. Be aware of the risks associated with using the product with internet access, such as cyber-attacks and privacy leakage.
7. Contact EZVIZ for technical support if needed.

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.

Any information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees, or representations, express or implied, regarding the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version on the ™ website (http://www.ezviz.com).

Revision Record New release – January 2023 Trademarks Acknowledgement ™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.

REGARDING THE PRODUCT WITH INTERNET ACCESS, THE USE OF THE PRODUCT SHALL BE WHOLLY AT YOUR RISK. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATION, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IF THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Instruction

• The installation of the EZVIZ Smart Fingerprint Lock (hereinafter referred as to “lock”) impacts its normal operation and service life. It is recommended to let professionals install, and drill holes for the lock set by the hole templet in the appendix.
• It is recommended to remove the lock if your house is under decoration and reinstall it after decoration in case of lock damage and service life reduction.
• Please note that disinfectant may cause damage to the lock body.
• Once initialized and completed, the lock will clear all user information. After lock installation and configuration, please add a fingerprint, passcode, or card as needed.
• When the battery voltage is low after using for a while, low voltage alarm alerts. Replace the battery timely and pay attention to positive and negative poles.
• If you leave home or do not use the lock for a long time, keep the mechanical key with you, and do not leave it indoors. You should take the battery out to ensure lock service life.
• Considering that the lock is put in an open environment, we suggest you pay attention to the safety in use, including keeping properly small parts like the mechanical key or the sensing card. You should check the surrounding environment before unlocking and updating your passcode and sensing card settings on time as well in case of any danger of illegal stealing or copying of your unlocking information.
• For users with flat or thin fingerprints, it is recommended to use the thumb to register fingerprints for increasing success rate and register more than one fingerprint with the same user. the same user supports a maximum of 5 fingerprints.
• The lock accommodates up to 100 fingerprints, 100 passcodes, and 100 cards.

Packing List

Overview

Installation

Please tap to watch the installation video.

Get the EZVIZ App

1. Connect your mobile phone to 2.4GHz Wi-Fi (suggested).
2. Download and install the EZVIZ app by searching for “EZVIZ” in the App Store or Google PlayTM.
3. Launch the app and register an EZVIZ user account.

If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for “EZVIZ”.

Add the Lock to EZVIZ

The app interface may be different due to version updates, and the interface of the app you installed on your phone shall prevail. Please add a lock to EZVIZ by following the steps:

1. Log in to your EZVIZ app account.
2. On the Home screen, tap “+” in the upper-right corner to go to the Scan QR Code interface.
3. Scan the QR code on the battery slot.
4. Follow the EZVIZ app wizard to add the lock to the EZVIZ app account.

Lock Settings

After installation, remove the back cover of the battery slot and install 8 *AA-sized batteries. Then you can set the lock as needed.

• Please remove the protective film from the lock before the first use.
• Please note that disinfectant may cause damage to the lock body.

Keypad

Enter Menu

Please follow these steps for settings.

In the initial state, follow these steps for settings.

1. Press the SET button. or touch the keypad area to activate the lock.
2. “*” “#” on the keypad lights up.
   • Press “*” to exit.
   • Press “#” to add an administrator.
3. 1″ “2” “3” “*” on keypad light up.
   • Press “1” to add a fingerprint.
   • Press “2” to add a passcode.
   • Press “3” to add a card.
   • Press “*” to exit/ return.

In the non-initial state, follow these steps for settings.

1. Press the SET button.
2. Verify with the administrator’s fingerprint, passcode, or card.
3. “1” “2” “3” “4” “*” on keypad light up.

Menu Index

The menu here is for reference only.

Add Administrators/Users

1. Enter the menu. (For detailed operations, please refer to “Enter Menu”)
2. Press “1” to add an administrator, or press “2” to add a user.
   Role| Unlock the door| Enter the Menu, and set the lock
   ---|---|---
   Administrator| √| √
   User| √| X

Ordinary users can only unlock the door after entering the opening method; the administrator can not only unlock the door but also log in to the menu to add and delete users and operate other settings.

When you add an administrator or a user, the figures corresponding to the user number will light up from 001 by default ( for example, to user number 001, the three numbers 001 will slow-flash once in sequence).

Delete Administrators/Users

1. Enter the menu. (For detailed operations, please refer to “Enter Menu”)
2. Press “3” to delete an administrator/a user.
3. Enter the user number and press #.
   • If you pressed the wrong user number, the number “1, 3, 5, 7, 9” (seems like an X ) on the keypad will light up and flash 2 times, accompanied by a failure beep. Press “*” to return to the last step, or enter the user numbers to delete again.
   • When there is only one user left, and you operate to delete it, the number “1, 3, 5, 7, 9” (seems like an X ) on the keypad will light up and flash 2 times, accompanied by a failure beep.

Look Up the System Information

1. Enter the menu. (For detailed operations, please refer to “Enter Menu”)
2. Press “4” to look up the system information of the lock.
3. The lock broadcast the system information.

The lock will broadcast the lock serial number, the current device version, and the verification code in English in turn, press * to return to the previous level. Or the system will return to the previous level automatically after the successful broadcast.

Add Fingerprint

1. Enter the menu. (For detailed operations, please refer to “Enter Menu”)
2. Press “1” to add an administrator, or press “2” to add a user.
3. Press “1” to add a fingerprint.
4. When “1” lights up, touch the fingerprint reader and repeat the operation 6 times, 1~6 light up one by one, accompanied by a successful beep, and the fingerprint is successfully added.
5. Press “1” to add fingerprints continuously.
   Press the * key to return to the previous level.
   Press the SET button to exit.

Add Passcode

1. Enter the menu. (For detailed operations, please refer to “Enter Menu”)
2. Press “1” to add an administrator, or press “2” to add a user.
3. Press “2” to add a passcode.
4. Enter the corresponding 6-10 digit valid passcode .when the passcode input key ≥ 6 digits, “#” lights up at this time, press “#” to confirm.
5. Repeat the passcode once again, press “#” to confirm, accompanied by a success beep, the passcode is successfully added.

Add Card

1. Enter the menu. (For detailed operations, please refer to “Enter Menu”)
2. Press “1” to add an administrator, or press “2” to add a user.
3. Press “3” to add a card.
4. Place the unrecorded proximity card on the card-swipping area.
5. Press the # key to confirm.
   Press the * key to return to the previous level.

Finish the Wi-Fi Configuration

• Press and hold the SET button for more than 3s. When “0” starts flashing accompanied by a beep, it means the Wi-Fi configuration mode is turned on.

Please follow the system guide to finish the Wi-Fi Configuration in 5 minutes.

The system will exit the Wi-Fi configuration mode automatically after 5 minutes.

Lock Using

Multiple Unlock Methods

• When opening the door by mechanical key, rotate the key and down press the handle.
• Please touch the keypad area to activate the lock before opening the door by passcode.
• For your privacy security, it is recommended to change passcodes and clean the keypad area regularly in case of remaining marks.

Fingerprint Unlock

• This product has a security protection function, fingerprint recognition error number reaches 5 times continuously in 5 minutes, and the system will be locked forcibly for 3 minutes.
• The system will be unlocked automatically after 3 minutes.
• You can turn off this function in the EZVIZ app.
  1. Put your finger on the fingerprint reader.
  2. When you hear the voice prompt, put down the handle to open the door.

Passcode Unlock

• This product has a security protection function, passcode recognition error number reaches 5 times continuously in 5 minutes, and the system will be locked forcibly for 3 minutes.
• The system will be unlocked automatically after 3 minutes.
• You can turn off this function in the EZVIZ app.
• The product has protection with Anti-Peeping Passcodes. In case someone is watching you entering a passcode, you can add extra-long digits before or after your original code to make it complex, while still being able to unlock.
  1. Touch to wake up the keypad.
  2. Enter the passcode and press #.
  3. When you hear the voice prompt, put down the handle to open the door.

Card Unlock

• This product has a security protection function: card recognition error number reaches 5 times continuously in 5 minutes, and the system will be locked forcibly for 3 minutes.
• The system will be unlocked automatically after 3 minutes.
• You can turn off this function in the EZVIZ app.
  1. Place the recorded proximity card on the card-swipping area.
  2. When you hear the voice prompt, put down the handle to open the door.

Mechanical key Unlock

Please keep the mechanical key properly for further use.

1. Open the cover of the mechanical keyhole: Press the bottom of the cover and rotate it.
2. Insert the key and turn it to unlock.

Operation and Management

Emergency Unlock

When battery is out of power, connect the emergency power supply interface of the front panel with the power bank to charge the lock through a micro-USB power cable and then unlock the door.

Install Battery

1. Install battery: remove the battery cover, install 8*AA-sized batteries in the battery slot, and tighten the battery cover.
2. Note : Install correct batteries in case of explosion.
   • When not using batteries for a long time, remove them from the battery slot.
   • Do not use new batteries with old ones.
   • Do not place the battery with the (+) and (-) in the wrong way around.
   • Dispose of used batteries according to the local environmental protection law.

Alarms

1. Anti-tamper Alarm
   Once dismantled by force, the lock will send out an alarm lasting about one minute.

2. System Locked Alarm
   Verify with the wrong fingerprint, passcode, or card 5 times in a row, the system will be locked for 3 minutes.

3. Low Battery Warning
   Once the battery voltage is low, the voice prompt will remind you to replace the battery.

Restore to Factory Settings

1.  Remove the battery cover of the rear panel and take out the batteries.
2. Press the SET button for 5s, meanwhile put back batteries in the battery slot.
3. Release the SET button and press # to confirm after voice prompts.

Operations on the EZVIZ App

The app interface may be different due to version updates, and the interface of the app you installed on your phone shall prevail.

Homepage

When you launch the EZVIZ app and tap your lock, you can view and manage the lock as needed on the homepage.

Privacy Mode

| When you enable the privacy mode, the door can only be unlocked with the fingerprint, passcode, and proximity card of the administrator, or with the mechanical key. And the lock will mute at the same time.

User management

| You tap to manage the users here.

User management can only manage the added users. If you want to add a new user, please do related operations on lock.

Temporary passcode| Tap to generate a temporary access code for visitors to open the door.
All Events| Check all events that happened to the lock.

Settings

can only be unlocked with the fingerprint, passcode, and proximity card of the administrator, or with the mechanical key. And the lock will mute at the same time

•  Trial and error locking: when enabled, the system will be locked for 3 minutes and you cannot use the electronic key to unlock when unlocking errors reached

5 within 5 minutes.

Network Settings| You can see the connection status.
Device Information| You can see the device information here.
Share Device| You can share the device with your family members or guests.
Delete device| Tap to delete the lock from your EZVIZ account.

Maintenance

Daily Maintenance

• Do not put corrosive materials near the lock to avoid lock damage and impacting its gloss.
• If the door deforms, it increases friction in the combined latch bolt entering the box strike plate and the bolt cannot extend fully. At this time, adjusting the strike plate position is needed.
• Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay attention to the positive and negative poles of batteries when replacing them.
• Keep the mechanical key properly.
• When collecting fingerprints, press your finger on the reader horizontally
• Ask professionals to check the lock if it is not flexible.
• Keep lubricant in the rotating part of the lock to keep it rotating smoothly and prolong its service life.
• It is recommended to check the lock once every six months or one year and check whether fixed screws are loose.
• Apply a small amount of graphite powder or pencil powder into the lock cylinder slot to ensure the key is inserted and removed smoothly on a regular basis (one year or six months). However, do not apply any grease to lubricate in case of grease sticking to the pin tumbler spring.

FAQ

The door cannot be opened successfully through verifications by fingerprint, passcode, or card.| Lock installation problem.| Ask professionals to check the lock.
When verified by fingerprint or passcode, the lever handle doesn’t return to its position.| ****

Return the lever handle to its position, and then re-enter the passcode or fingerprint.

The door cannot be opened with a mechanical key.

| Incorrect mechanical key.| Use the correct mechanical key.
Lock cylinder was damaged.| Ask professionals to check the lock and replace the damaged components after opening the door by other methods.
Lock body damaged.
The key does not insert to end.
Verified by fingerprint, passcode, and card successfully, but the motor doesn’t work, and the door cannot be opened.| The connection line loosens.|

Ask professionals to check the lock, and replace damaged components.

Motor fault.

No response from the keypad.

| Batteries are out of power or installed in the wrong way.| Unlock the lock through an external power supply or mechanical key, and check the batteries.
The connection line between the front lock body and the rear one loosens.|

Ask professionals to check the lock after opening the door with a mechanical key.

Keypad damaged.
No response from

fingerprint reader.

| ****

The fingerprint reader is damaged.

| Ask professionals to check the lock and replace damaged components after opening the door by other methods.
The lock remains open, and cannot be used normally.| ****

Clutch components fault.

| ****

Ask professionals to check the lock.

The main bolt cannot be extended, or extend

partially by uplifting the lever

handle.

| The door deforms, and the main bolt doesn’t align with the hole in the strike plate.| ****

Ask professionals to check the lock.

When unlocking by fingerprint, the door cannot open.

| The fingerprint is invalid.| ****

Unlock the door with a valid fingerprint, or passcode

or mechanical key.

The fingerprint has been

deleted.

Large deviation of the valid fingerprint.| Re-verify the fingerprint, press your finger on the reader horizontally to reduce deviation; or unlock the door by a passcode or mechanical key.

The fingerprint is damaged.

| Re-add a fingerprint (it is recommended to register more than one fingerprint for the same user); or unlock the door by a passcode or mechanical key.
The fingers are too dry, wet or

dirty.

| Re-verify fingerprint after fingers are in proper

condition.

The fingerprint deforms for applying too much pressure when collecting fingerprints.| ****

Re-verify fingerprint in the correct way.

The fingerprint doesn’t fully touch with the fingerprint reader applying little pressure when collecting the fingerprint.
The Lock is offline on the EZVIZ app| The network environment is

unstable.

| Please follow the EZVIZ app wizard to connect to another Wi-Fi with a good signal.

For additional information about the device, please refer to www.ezviz.com.

References

• EZVIZ - Creating Easy Smart Homes

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