WINDSOR 1.008-048.0 CLPDU Clipper Duo Carpet Extractors Instruction Manual

June 16, 2024
Windsor

WINDSOR 1.008-048.0 CLPDU Clipper Duo Carpet Extractors

WINDSOR-1.008-048.0-CLPDU-Clipper-Duo-Carpet-Extractors-
product

Product Information

Specifications:

  • Model: 1.008-048.0 CLPDU
  • Electrical powered
  • Portable carpet extractor
  • Intended for commercial use
  • Spray the cleaning solution onto the carpet
  • Agitates the wet carpet
  • Extract the soiled solution back into the recovery tank
  • Fitted with a hand tool for cleaning upholstery and stairs

Product Overview:

The Clipper Duo Carpet Extractor is an electrically powered, portable carpet extractor designed for commercial use. It sprays a cleaning solution onto the carpet, agitates the wet carpet, and then extracts the soiled solution back into the unit’s recovery tank. The appliance also comes with a hand tool for cleaning upholstery and stairs.

Warranty Registration:

How To Use This Manual:
This manual contains the following sections:

  • The HOW TO USE THIS MANUAL section provides information on finding important information for ordering correct repair parts.
  • The SAFETY section contains important information regarding hazardous or unsafe practices of the machine.
  • The OPERATIONS section familiarizes the operator with the operation and function of the machine.
  • The MAINTENANCE section contains preventive maintenance information to keep the machine and its components in good working condition.

When ordering parts, please provide the machine model and machine serial number. The machine data can be found on the inside of the front cover of this manual.

Safety
IMPORTANT SAFETY INSTRUCTIONS:

  • Read all instructions before using this machine.
  • Follow basic precautions at all times.
  • Read and save these instructions.

Symbols Used:
The following symbols are used throughout this guide:

FAQ:

  • Q: Where can I find the model and serial number of the machine?
    A: The model and serial number of your machine are located on the back of the machine.

  • Q: How do I register my warranty?
    A: To register your warranty, please visit: http://warranty.karcherna.com/

  • Q: What should I do if I need customer assistance?
    A: For customer assistance, please call: 1-800-444-7654

Machine Data Label

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
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Overview
This carpet extractor is an electrical-powered, portable carpet extractor intended for commercial use. The appliance sprays a cleaning solution onto the carpet, agitates the wet carpet, and then extracts the soiled solution back into the unit’s recovery tank. The appliance is fitted with and a hand tool for cleaning upholstery and stairs.

Warranty Registration

Thank you for purchasing a Kärcher North America product. Warranty registration is quick and easy. Your registration will allow us to serve you better over the lifetime of the product.

To register your product go to:
http://warranty.karcherna.com/

For customer assistance:
1-800-444-7654

How To Use This Manual

This manual contains the following sections:

  • How to Use This Manual
  • Safety
  • Operations
  • Maintenance

The HOW TO USE THIS MANUAL section will tell you how to find important information for ordering correct repair parts. Parts may be ordered from authorized dealers. When placing an order for parts, the machine model and machine serial number are important. Refer to the MACHINE DATA box which is filled out during the installation of your machine. The MACHINE DATA box is located on the inside of the front cover of this manual.

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
\(1\)

The model and serial number of your machine is located on the back of the machine.

  • The SAFETY section contains important information regarding unsafe practices of the machine. Levels of hazards are identified that could result in product damage, personal injury, or severe injury resulting in death.
  • The OPERATIONS section is to familiarize the operator with the operation and function of the machine.
  • The MAINTENANCE section contains preventive maintenance information to keep the machine and its components in good working condition. They are listed in this general order:
    • Periodic Maintenance
    • Daily/Regular Maintenance
    • Troubleshooting
  • NOTE: If a service or option kit is installed on your machine, be sure to keep the KIT INSTRUCTIONS that came with the kit. It contains replacement parts numbers needed for ordering future parts.
  • NOTE: The manual part number is located on the lower right corner of the front cover.

IMPORTANT SAFETY INSTRUCTIONS

When using this machine, basic precautions must always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS MACHINE.

WARNING:
To reduce the risk of fire, electric shock, or injury:

  • Connect to a properly grounded outlet. See Grounding Instructions.
  • Do not leave the machine unattended. Unplug the machine from the outlet when not in use and before maintenance or service.
  • Use only indoors. Do not use outdoors or be exposed to rain.
  • Do not allow the machine to be used as a toy. Close attention is necessary when used by or near children.
  • Use only as described in this manual. Use only the manufacturer’s recommended components and attachments.
  • Do not use a damaged electrical cord or plug. Follow all instructions in this manual concerning grounding the machine. If the machine is not working properly, has been dropped, damaged, left outdoors, or dropped into water, return it to an authorized service centre.
  • Do not pull or carry the machine by an electrical cord, use as a handle, close a door on a cord, or pull the cord around sharp edges or corners.
  • Do not run the machine over the cord. Keep the cord away from heated surfaces.
  • Do not unplug the machine by pulling on the cord. To unplug, grasp the electrical plug, not the electrical cord.
  • Do not handle the electrical plug or machine with wet hands.
  • Do not operate the machine with any openings blocked. Keep openings free of debris that may reduce airflow. This machine is intended for cleaning carpets only.
  • Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • This machine is not suitable for picking up health-endangering dust.
  • Turn off all controls before unplugging.
  • Machines can cause a fire when operating near flammable vapours or materials. Do not operate this machine near flammable fluids, dust or vapours.
  • This machine is suitable for commercial use, for example in hotels, schools, hospitals, factories, shops and offices for more than normal housekeeping purposes.
  • Maintenance and repairs must be done by qualified personnel. If foam or liquid comes out of the machine, switch it off immediately.

The following symbols are used throughout this guide as indicated in their descriptions:

HAZARD INTENSITY LEVEL
There are three levels of hazard intensity identified by signal words -WARNING and CAUTION and FOR SAFETY. The level of hazard intensity is determined by the following definitions:

WARNING – Hazards or unsafe practices that COULD result in severe personal injury or death.

CAUTION – Hazards or unsafe practices that could result in minor personal injury or product or property damage.

FOR SAFETY: To Identify actions that must be followed for safe operation of equipment.

Report machine damage or faulty operation immediately. Do not use the machine if it is not in proper operating condition. Following is information that signals some potentially dangerous conditions to the operator or the equip- ment. Read this information carefully. Know when these conditions can exist. Locate all safety devices on the machine. Please take the necessary steps to train the machine operating personnel.

FOR SAFETY:
DO NOT OPERATE MACHINE:

  • Unless Trained and Authorized.
  • Unless the Operation Guide is Read and understood.
  • In Flammable or Explosive areas.
  • In areas with possible falling objects

WHEN SERVICING MACHINE:
Avoid moving parts. Do not wear loose clothing; jackets, shirts, or sleeves when working on the machine. Use manufacturer-approved replacement parts.

Safety Labels

NOTE:
These drawings indicate the location of safety labels on the machine. If at any time the labels become illegible, promptly replace them.

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
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Grounding Instructions

Electrical
In the USA this machine operates on a standard 15 amp 115 volt A.C. power circuit. The amp, hertz, and voltage are listed on the data label found on each machine. Using voltages above or below those indicated on the data label will cause serious damage to the motors

Extension Cords
If an extension cord is used, the wire size must be at least one size larger than the power cord on the machine and must be limited to 50 feet (15.5m) in length.

Grounding Instructions
This appliance must be grounded. If it should malfunc-tion or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded per all local codes and ordinances.

This appliance is for use on a nominal 120-volt circuit and has a grounded plug that looks like the plug illustrated in Sketch A. A temporary adapter looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The green-colored rigid ear, lug or the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.

NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

WARNING:
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

Operations

Technical Specifications
ITEM DIMENSION/CAPACITY
Construction Steel chassis with rotationally molded polyethylene tanks
Vacuum Motor Three stage, bypass, 1.5 hp (1,119 watts), 100 cfm (2.8m³/min),

120″ (3050 mm) waterlift
Solution Pump| 100 psi (7 bar) – Restorative

50 psi (3.5 bar) – Interim

Brush Motor| 1/2 hp (604 watts) AC with circuit breaker protection
Brushes| 2 x 16″ (406 mm), ABS core, Perform Alert™ bristle spiral pattern
Cleaning Path| 16″ (40.6 cm)
Flow Rate| Interim – 0.09 gpm ( 0.37 lpm) Restorative – 1.0 gpm (37.8 lpm)
Solution Spray| Interim – One quick-disconnect jet Restorative – One quick- disconnect jet
Solution Tanks| 10 gallons ( 37.8 l)
Recovery Tank| 10 gallons (37.8 l)
Vacuum Shoe| 18″ (458 mm) wide, cast aluminum
Wheels| 10″ (254 mm) non-marking rubber
Power Cable| 50′ (15 m) detachable
Weight| 166 lbs (75.3 kg) with cord

Special Notes:

  • The sound pressure level at the operator’s ear was measured to be 73.7 dBA. This was a nearfield, broad-band measurement taken in a typical industrial environment on a tile floor. This appliance contains no possible source of impact noise. The instantaneous sound pressure level is below 63 Pa.
  • The weighted root mean square acceleration at the operator’s arms was measured to be below 2.5m/s2 This was a tri-axial, third-octave-band measurement made during normal operation on a composite tile floor. The measure-ment and related calculations were made in accordance with ISO 5349-1.
ITEM MEASURE
Height 43 inches (1092 mm)
Length 40.5 inches (1029 mm)
Width 22 inches (559 mm)
Width of scrub path 16 inches (406 mm)

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CAUTION
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

How this machine works

This carpet extractor is an electrical-powered, portable carpet extractor intended for commercial use. The appliance sprays a cleaning solution onto the carpet agitates the wet carpet, and then extracts the soiled solution back into the unit’s recovery tank. The appliance is fitted with and a hand tool for cleaning upholstery and stairs.

The machine is designed to maintain your carpet using the Encapsulating Interim Carpet Cleaning Process. By using the Interim Carpet Maintainer in conjunction with Windsor Red Carpet Encapsulating Interim Cleaning (W450-4) or Encapsulating Interim Cleaning with Carpet Protection (W455-4) chemical solution, you can perform a regular light cleaning and grooming of your carpet very quickly, and have the carpet dry and ready for traffic within 30 minutes.
The machine is also designed to restore your carpet using carpet extraction chemicals. The machine is designed to apply cleaning solution onto the carpeted floor, scrub the carpet with two counter-rotating brushes, and then vacuum the soiled water back into the recovery tank.

The machine’s primary systems are the solution system, scrub system, recovery system and operator control system. The function of the solution system is to store mixed solution and deliver a solution to the appropriate spray jet. The solution system consists of the solution tank, strainer, extraction pump and interim pump, solenoid valve, spray jets, accessory hand tool, and controls. The solution tank stores the solution until it is delivered through the strainer to the appropriate pump. The solenoid valve allows flow from the extraction pump to the extraction nozzle or stops flow at the extraction nozzle so that the accessory hand tool can be used. The interim pump provides flow directly to the interim nozzle. The strainer protects the pump from debris. The solution pumps control the cleaning solution flow.

The function of the scrub system is to scrub the carpet, mix the cleaning solution with the soil and lift and groom the carpet pile. The scrub system consists of two cylin-drical brushes, motor, and controls. The brushes scrub the carpet as the motor drives the brushes. The counter-rotating action of the brushes grooms the carpet pile. The function of the recovery system is to vacuum the soiled water back into the recovery tank. The recovery system consists of the vacuum shoe, vacuum motor, float ball filter, recovery tank and controls. The vacuum shoe extracts the dirty solution from the carpet as the machine moves forward. The vacuum motor provides suction to draw the dirty solution off the floor and into the recovery tank. The float ball filter protects the vacuum fan from debris and foam. The recovery tank stores the dirty solution.

The function of the operator control system is to allow the operator to select the desired function to perform.

CAUTION
This appliance is not suitable for picking up hazardous dust.

Components
  1. Control Panel
  2. Recovery Dome
  3. Recovery Drain Hose
  4. Recovery Tank
  5. Scrub Deck
  6. Solution Fill Cover
  7. Solution Drain Hose
  8. Solution Tank
  9. Vacuum ShoeWINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig- \(6\)
Controls
  1. Hand Tool Switch
  2. Main Switch
  3. Light Cleaning
  4. Deep Cleaning
  5. Continuous Spray
  6. Intermittent Spray
  7. Intermittent Spray ButtonsWINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig- \(7\)
Filling The Solution Tank
  • Do not put defoamer, solvents, spotter or spray chemicals in the solution tank.
  • Do not allow water to spill into the vacuum motor inlet. Dry spills from the top of the solution tank.
  • Use only the suitable chemicals listed below. Using incompatible chemicals will damage the machine. Damages of this type are not covered under warranty. Carefully read the ingredients on the manufacturer’s label before using any product in this machine.

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
\(8\) WINDSOR-1-008-048-0-CLPDU-
Clipper-Duo-Carpet-Extractors-fig- \(9\)

CHEMICALS

Suitable Chemicals

  • Alkalis
  • Detergents
  • Hydroxides
  • Soaps
  • Vinegar

Non-Compatible Chemicals

  • Aldehydes
  • Aromatic Hydrocarbons
  • SP Butyls
  • Carbon Tetrachloride Clorox*
  • Chlorinated Bleaches
  • Chlorinated Hydrocarbons
  • Lysol*
  • Methyl Ethel Ketone (MEK)
  • Perchorethylene (perc)
  • Phenolics
  • Trichloroethylene
  • D-Limonene

Product Trademark Names

Pre Run Setup
  • Remove the electrical cord and literature from the recovery tank. Fill the solution tank (see filling instructions).

  • Plug the cord into a grounded outlet.
    NOTE: Be sure the dome is seated on the recovery tank, and the float shut-off is installed correctly.

  • Switch the cleaning mode switch to the desired process.

  • Press the top of the switch for the encapsulating Interim Carpet Cleaning Process.

  • Press the bottom of the switch for Deep Extraction.

  • Adjust the handle to a comfortable operating position. Tip the machine back by the main handle to move to the starting point.

  • Lower machine to floor.

  • Select the continuous AUTO setting to start the solution spray or select the intermittent PRESS setting to enable the use of trigger switches to start the solution spray.

  • The intermittent PRESS setting requires the operator to hold any one of the three trigger switches in the “on” position with the fingers and is typically used in small areas where short cleaning passes are made.

  • The continuous AUTO setting allows the operator to set the switch in the “on” position with one touch and is typically used in large areas where long cleaning passes are made.

  • Place the main switch in machine cleaning mode to start the cleaning process.WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig- \(15\)

Operating The Machine
  1. This machine can be operated in either direction. For smaller areas operate the machine by pulling rearward. For larger unobstructed areas, flip the handle and use the machine’s brush-assisted propelling motion.

  2. Start at the wall closest to a power outlet. For small areas, pull straight back without pushing down on the handle.

  3. Release intermittent PRESS trigger switches or turn off the continuous AUTO setting on the solution switch approximately 1 foot before ending the cleaning pass.

  4. Push down on the handle to raise the vacuum shoe and brush before moving to the next cleaning pass. Overlap brush contact area approximately 1 inch.
    Start at the wall closest to a power outlet. For large areas flip the handle and operate the machine in parallel passes, overlapping brush path. Clean perimeter last.

  5. During the operation, observe the following:

    • This machine is equipped with a clear dome to facilitate operator viewing of dirty solutions and vacuum airflow.
    • During operation, observe the vacuum intake. Large amounts of water or foam entering the vacuum system can damage the vacuum motor. If you notice either condition, shut down the machine immediately. Empty the recovery tank and/or add a defoamer to the recovery tank.
  6. Use right side of the machine for cleaning against walls.WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig- \(21\)

  7. After cleaning, turn off all controls, and carefully unplug the machine.
    To speed drying, use an air mover fan.

  8. Empty the recovery tank by releasing the recovery drain hose. Use a hose with cold water to clean out the recovery tank. Drain the solution tank after each use.

Using The Hand Tool
  1. Use only acceptable accessory tools. See the Optional Accessories section.
    To connect the solution hose pull back the collar and insert it over machine machine-mounted fitting, then release the collar to lock into place. Solution connection can remain connected at all times.
    Disconnect the vacuum hose and connect the hand tool to the hand tool connection as shown.

  2. Select the hand tool switch.

  3. Squeeze the handle on an accessory tool to begin cleaning.

Maintenance

Service Schedule

MAINTENANCE

| DAILY| WEEKLY|

QUARTERLY

---|---|---|---
Check the machine for cord damage| |  |
Check recovery dome and gasket for damage and cleanliness|
|  |
Check brushes – should be clean with no lint or strings attached| |  |
Remove the bearing cap from the end of the brush. Clean bearing and cap.|
| |
Inspect vac shoe for blockage; remove fibres with a coat hanger, etc.| |  |
Check hoses for wear, blockages, or damage|
|  |
Check handles, switches, and knobs for damage| |  |
Run one gallon of water through the solution system|
|  |
Clean out the recovery tank, clean the float screen and check the float valve to make sure it moves freely| |  |
Clean out solution|
|  |
Clean the outside of all tanks and check for damage| |  |
Run the vac motor for at least one minute to allow the motor to dry|
|  |
Store with dome off tank to allow the tank to dry| |  |
Check all bearings for noise|  |
|
Check all gaskets for wear and leakage|  | |
Check pump pressure; observe spray pattern and check with a gauge if necessary|  |
|
Check and clean the solution screen|  | |
Check brush for wear; ensure bristles are not damaged|  |
|
Check condition of vac shoe and frame for damage|  | |
Check overall performance of machine|  |
|
Check vac motor carbon brushes|  |  |
Check belts for wear and replace as necessary|  |  |

Check cables for fraying|  |  | *

Components

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
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  • 1. Vacuum Motor
  • 2. Solution Strainer (Inside Tank Fitting)
  • 3A. Spray Jet – Extraction
  • 3B. Spray Jet – Interim
  • 4. Interim Solution Pump
  • 5. Main Solution Pump
  • 6. Float Shut-Off
Periodic Maintenance

Twice a month, flush a white vinegar solution (One-quart vinegar to two gallons of water) or anti-browning solution (mixed as directed) through the extractor. This will prevent the build-up of alkaline residue in the system. If spray jets become clogged, remove the spray tips, wash them thoroughly, and blow-dry.

NOTE:
Do not use pins, wire, etc. to clean nozzles as this could destroy the spray pattern.

Periodically inspect all hoses, electrical cables and connections on your machine. Frayed or cracked hoses should be repaired or replaced to eliminate vacuum or solution pressure loss. If the cable insulation is broken or frayed, repair or replace it immediately. Do not take chances with electrical fire or shock.

Daily/Regular Maintenance

NOTE:
Before making any adjustments or repairs to the machine, disconnect the power cord from the electrical source

  1. Empty unused cleaning solution from the solution tank.
  2. Flush pumping system with 4 or 7 litres of clean, hot water.
  3. After each use, rinse the tank with fresh water. Periodically inspect the recovery tank and decontaminate if necessary, using a Hospital Grade Virucide or a 1- 10 bleach to water solution. Waste water should be disposed of properly.
  4. Check for and remove any lint or debris around the shoe.
  5. Check spray jets for full spray pattern.
  6. Remove lint and dirt build-up from brush and housing.
  7. Check float and shut-off screen and clean as necessary.

Vacuum Shoe and Hose

NOTE:
Vacuum Shoe and hose flush should be done daily after use. Place the machine over the drainage area before beginning.

  1. Remove the vacuum hose from the dome.
  2. Insert water hose into vacuum hose.
  3. With water pressure on high, rinse out the hose and vacuum the shoe. Water should flow freely from the vacuum shoe.

Circuit Protection

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
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Circuit Breakers
Circuit breakers interrupt the flow of power in the event of an electrical overload. When a circuit breaker is tripped, reset it by pressing the exposed button. If a circuit breaker continues to trip. The cause should be found and corrected.

  • 15 Amp. Protects the vacuum motor.
  • 8 Amp. Protects the brush motor.

Scrub Deck

WINDSOR-1-008-048-0-CLPDU-Clipper-Duo-Carpet-Extractors-fig-
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  1. Scrub Brush Motor

  2. Scrub Brushes

  3. Retaining Clip

  4. Brush Installation Decal
    Scrub Head

    • The dual cylindrical scrub head is designed to scrub chemicals into the carpet. The two counter-rotating brushes raise the pile of the carpet, giving it a lush groomed appearance.
    • The rear brush is the stiffer brush and is intended to scrub deeper and help propel the machine. It can be identified by its black colour.
    • The front brush is the softer brush and is intended to lift and groom the carpet pile. It can be identified by the white bristles.
      Maintenance
      Scrub brushes should be replaced as a set when bristle length wears to a height of yellow Perform AlertTM bristles.
      Scrub Brush Removal
      The scrub brushes are removed from the right side of the machine.
  5. Disconnect all power and unplug the machine.

  6. Tip the machine back.

  7. Pull out on the bottom of the retaining clip.

  8. The brush assembly and end cap should drop down. Then pull the brush down far enough to clear the bottom of the housing.

  9. Pull the brush out with a rocking motion to free the brush from the drive hub.

Bearing Cleaning

  1. Remove the bearing cap from the end of the brush.
  2. Clean cap and bearings.

Scrub Brush Replacement

NOTE:
See brush placement decal on brush deck. (Black brush to the rear of the machine and white brush to the front of the machine).

WARNING:
Only use the brushes provided with the appliance or those specified in the instructions manual. The use of other brushes may impair safety.

  1. Lift the drive side of the brush and push it onto the drive hub until a positive stop is felt. The brush cannot be installed until the brush is fully seated on the drive hub.
  2. Pull out on the bottom of the retaining clip.
  3. Line up the end cap with the flats to each side.
  4. Slide brush up into the retaining clip until it clicks in place.

WARNING:
Only qualified maintenance personnel are to perform the following repairs

Vacuum Motor Replacement

  1. Turn off all switches and unplug the machine.

  2. Remove the recovery tank.

  3. Remove the handle mounting assembly and set it aside.

  4. Disconnect and remove the solution/vacuum frame assembly through the top of the machine.

  5. Remove the vacuum motor to service brushes.

  6. Reverse process to install vacuum motor.

Vacuum Motor Carbon Brushes

WARNING:
The green ground wire must be attached for safe operation. See the wiring diagram.

If the armature commutator is grooved, extremely pitted or not concentric, the motor will need to be replaced or sent to a qualified service centre.

Important:
These brushes wear quickly as the length shortens due to increased heat. Spring inside brush housing will damage the motor if brushes are allowed to wear away completely.

Periodically check the length of the carbon brushes. Replace both carbon brushes when either is less than 3/8″ (9.5mm) long.

Troubleshooting

PROBLEM CAUSE SOLUTION
No Power, Nothing Runs Is the cord plugged in? Plug in cord.
The circuit breaker tripped in the building. Reset breaker.
Faulty switch. Call for service.
Faulty power cord or pigtail. Call for service.
Vacuum Motor Will Not Run Vacuum circuit breaker tripped. Reset breaker.
Faulty main vacuum switch. Call for service.
Loose wiring. Call for service.
Faulty vac motor. Call for service.
The Vacuum Motor Runs But Suction Is Poor Debris lodged in vac shoe. Remove

debris from the vac shoe.
Dome gasket is defective or missing.| Replace as necessary.
Vacuum hose cracked or hose cuff loose.| Replace or repair as necessary.
Recovery tank full / float ball stuck in the up position.| Turn off the vacuum motor. Drain and rinse the recovery tank.
Poor Or No Water Flow (Carpet Is Streaky)| Pump switch in intermittent position.| Turn to continuous or use buttons on the handle
Jets clogged or missing.| Clean using a vinegar/water solution or replace.
The solution filter is clogged.| Drain the solution tank and clean the solution filter.
Faulty solenoid.| Call for service.
Brush Does Not Spin| Main switch off or in hand tool mode.| Turn the main switch to machine mode.
The brush circuit breaker tripped.| Reset the circuit breaker.
The brush belt is broken.| Replace as necessary.
Faulty brush motor.| Call for service.

Suggested Spare Parts

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For customer assistance:
1-800-444-7654

References

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