TEKNIX SCIH90SW Induction Hob Instruction Manual

June 16, 2024
TEKNIX

TEKNIX SCIH90SW Induction Hob

TEKNIX-SCIH90SW-Induction-Hob-PRODUCT

SAFETY WARNINGS

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY BEFORE USING THE APPLIANCE.

Installation
Electrical Shock Hazard

  • Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance on it.
  • Connection to a good earth wiring system is essential and mandatory.
  • Means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
  • Alterations to the domestic wiring system must only be made by a qualified electrician.
  • Failure to follow this advice may result in electrical shock or death.

Cut Hazard

  • Take care – panel edges are sharp.
  • Failure to use caution could result in injury or cuts.

Important safety instructions

  • Read these instructions carefully before installing or using this appliance.
  • No combustible material or products should be placed on this appliance at any time.
  • Please make this information available to the person responsible for installing the appliance as it could reduce your installation costs.
  • In order to avoid a hazard, this appliance must be installed according to these instructions for installation.
  • This appliance is to be properly installed and earthed only by a suitably qualified person.
  • This appliance should be connected to a circuit which incorporates an isolating switch providing full disconnection from the power supply.
  • WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
  • Failure to install the appliance correctly could invalidate any warranty or liability claims.
  • Regarding the details of installation, thanks to refer to the section .

Operation and maintenance

Electrical Shock Hazard

  • Do not cook on a broken or cracked cooktop. If the cooktop surface is break or crack, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
  • Switch the cooktop off at the wall before cleaning or maintenance.
  • Failure to follow this advice may result in electrical shock or death.

Health Hazard

  • This appliance complies with electromagnetic safety standards.

Hot Surface Hazard

  • During use, accessible parts of this appliance will become hot enough to cause burns.
  • Do not let your body, clothing or any item other than suitable cookware contact the ceramic glass until the surface is cool.
  • Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot
  • Children less than 8 years of age shall be kept away unless continuously supervised.
  • Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cooking zones that are on. Keep handles out of reach of children.
  • Failure to follow this advice could result in burns and scalds.

Cut Hazard

  • The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.
  • Failure to use caution could result in injury or cuts.

Important safety instructions

  • Never leave the appliance unattended when in use. Boilover causes smoking and greasy spillovers that may ignite.
  • Never use your appliance as a work or storage surface.
  • Never leave any objects or utensils on the appliance.
  • Never use your appliance for warming or heating the room.
  • After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the touch controls).
  • Do not allow children to play with the appliance or sit, stand, or climb on it.
  • Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
  • Do not leave children alone or unattended in the area where the appliance is in use.
  • Children or persons with a disability which limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
  • Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
  • Do not use a steam cleaner to clean your cooktop.
  • Do not place or drop heavy objects on your cooktop.
  • Do not stand on your cooktop.
  • Do not use pans with jagged edges or drag pans across the glass surface as this can scratch the glass.
  • Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the ceramic glass.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • This appliance is intended to be used in a domestic household environment only! Commercial use of any kind is not covered under the manufacturer’s warranty!
  • WARNING: The appliance and its accessible parts become hot during use.
  • Care should be taken to avoid touching heating elements.
  • Children less than 8 years of age shall be kept away unless continuously supervised.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
  • WARNING: Danger of fire: do not store items on the cooking surfaces.
  • WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for hob surfaces of glass-ceramic or similar material which protect live parts.
  • A steam cleaner is not to be used.
  • The appliance is not intended to be operated by means of an external timer or separate remote-control system.
  • CAUTION: The cooking process has to be supervised. A short-term cooking process has to be supervised continuously.
  • Power cord can’t be accessible after installation.

Congratulations on the purchase of your new hob. We recommend that you spend some time to read this Instruction / Installation Manual in order to fully understand how to install correctly and operate it. Read all the safety instructions carefully before use and keep this Instruction / Installation Manual for future reference.

Product Overview

Top View

TEKNIX-SCIH90SW-Induction-Hob-FIG-1

  1. max. 1800/2100 W zone
  2. max. 1800/2100 W zone
  3. max. 1800/2100 W zone
  4. max. 1800/2100 W zone
  5. max. 3000/4000 W zone
  6. max. 3000/3600 W zone
  7. Control panel

The Control Panel

  1. ON/OFF switch
  2. Select power level
  3. Setting the timer
  4. Child lock
  5. Select heating zone
  6. Comfirm / cancel
  7. Keep warm
  8. Pause
  9. Fry zone
  10. Flexible zone
  11. Smart zone
  12. Select function

Product Information

The induction hob can meet different kinds of cuisine demands because of resistance wire heating, micro-computerized control and multi-power selection, really the optimal choice for modern families. The hob centers on customers and adopts personalized design. The hob has safe and reliable performances, making your life comfortable and enabling to fully enjoy the pleasure from life.

A Word on Induction Cooking
Induction cooking is a safe, advanced, efficient, and economical cooking technology. It works by electromagnetic vibrations generating heat directly in the pan, rather than indirectly through heating the glass surface. The glass becomes hot only because the pan eventually warms it up.TEKNIX-SCIH90SW-
Induction-Hob-FIG-3

Before using your New Hob

  • Read this guide, taking special note of the ‘Safety Warnings’ section.
  • Remove any protective film that may still be on your Induction hob.

Using the Touch Controls

  • The controls respond to touch, so you don’t need to apply any pressure.
  • Use the ball of your finger, not its tip.
  • You will hear a beep each time a touch is registered.
  • Make sure the controls are always clean, dry, and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.

Choosing the right Cookware

  • Only use cookware with a base suitable for induction cooking. Look for the induction symbol on the packaging or on the bottom of the pan.
  • You can check whether your cookware is suitable by carrying out a magnet test. Move a magnet towards the base of the pan. If it is attracted, the pan unsuitable for induction.
  • If you do not have a magnet:
    1. Put some water in the pan you want to check.
    2. Follow the steps under ‘To start cooking’.
    3. If does not flash in the display and the water is heating, the pan is suitable.
  • Cookware made by the following materials is not suitable: pure stainless steel, aluminium or copper without a magnetic base, glass, wood, porcelain, ceramic, and earthenware.
  • Size of burner (mm)
    • The minimum cookware (diameter /mm)
  • 280
    • 180
  • Independent zones
    • 160
  • Flexible zone
    • 250
  • Do not use cookware with jagged edges or a curved base.TEKNIX-SCIH90SW-Induction-Hob-FIG-7
  • Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Always centre your pan on the cooking zone.TEKNIX-SCIH90SW-Induction-Hob-FIG-8
  • Always lift pans off the ceramic hob – do not slide, or they may scratch the glass.

Using your Hob

To start cooking

  • After powering on, the buzzer beeps once, all the indicators light up for 1 second then go out, indicating that the hob has entered the state of standby mode.
  1. Touch the ON/OFF switch. all the indicators show “– “
  2. Place a suitable pan on the cooking zone that you wish to use. Make sure the bottom of the pan and the surface of the cooking zone is clean and dry.
  3. Touching the heating zone selection control, an indicator next to the key will flash.
  4. Select a heat setting by touching the “slider” control.
    • If you don’t choose a heat setting within 1 minute, the Induction hob will automatically switch off. You will need to start again at step 1.
    • You can modify the heat setting at any time during cooking.

When you have finished cooking

  1. Touching the heating zone selection that you wish toswitch off
  2. Turn the cooking zone off by touching “slider” control down to“0”. Make sure the display shows“0”.
  3. Turn the whole cooktop off by touching the ON/OFF control.
  4. Beware of hot surfaces “H” will show which means the cooking zone is too hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as anenergy saving function if you want to heat further pans, use the hotplate that is stillhot.

Using Boost function

Activate the boost function

  1. Select the zone with boost function. (front left zone).
    Note: The power setting of the flexible zone works the same as any other normal area.

  2. After you slide to level 9, you need to slide more than half of the circle until the power level indication shows “P”.TEKNIX-SCIH90SW-Induction-Hob-FIG-18

Cancel Boost function

  1. Select the zone with the boost function (front left zone).
  2. Touching the “slider” to cancel the Boost function, and select the level you want to set.
    • Boost function can only last for 5 minutes, after that the zone will go to level 9 automatically.

Using the Smart zone function

Activate Smart zone function

  1. Touch the ON/off   switch, all the indicators show “–“
  2. Sliding the function selection on the left side until the function selection indicators “ ”, and touch confirm key“ ”, the indicator will fully bright.TEKNIX-SCIH90SW-Induction-Hob-FIG-24
  3. If there is no any pan in the heating areas within 1 minute, the Induction hob will automatically revert to its previous state, and the display indicator will show “ – ”.You will need to start again at step 2.

Note: Need to select a suitable size of pan, so that the automatic checking pan can be worked.

Cancel Smart zone function

  1. Sliding the function selection on the left side until the indicator show “ ”.
  2. Touch cancel key“ ”, and the indicator will turn to half bright.

Using the Flexible zone function

  • This may be used as a single zone or two individual zones depending on the cooking needs in each situation.
  • It is made of two independent inductors that can be controlled separately. When the flexible zone is working, only the zone covered by the cookware is activated. This function only works on 1# and 2#, #3 and #4cooking zones.
  • To ensure that the cookware is detected and heat is distributed evenly, correctly centre the cookware.
  • One hob with more than one flexible zone, it is not recommended to use several zones at the same time for a single pan.

As a single zone.

Activate the Flexible zone function

  1. Sliding the function selection area on the left side until the function selection indicator shows “ ”, and the corresponding power level indicator will flash. (Front left flexible zone).TEKNIX-SCIH90SW-Induction-Hob-FIG-29
  2. Touch confirm key “ ”, the flexi zone function is activated, the indicator is fully bright accordingly.

Note: The power setting works the same as any other normal area.

Cancel Flexible zone function

  1. Sliding the function selection on the left side until the indicator show “ ”.
  2. Touch cancel key“ ”, and the indicator will turn to half bright.

As two independent zones
To use the flexible zone as two different zones with different power settings.

  1. Touching the heating zone selection control. (The front left zone)
  2. Select the level you want to set by sliding.

Using the Fry function

Activate Fry function

  1. Sliding the function selection area on the left until the function selection indicator show the “ ”.
  2. Touch confirm key “ ”, the fry function is activated, the indicator isfully bright accordingly, and the right indicator will show “11 ”.

Note: Only #1 heating zone has fry function.

TEKNIX-SCIH90SW-Induction-Hob-FIG-32

Cancel Fry function

  1. Sliding the function selection on the left side until the indicator show “ ”.
  2. Touch cancel key“ ”, and the indicator will turn to half bright.

Using the Keep Warm function

Activate the Keep Warm function

  1. Slide the function selection area on the left until the function selection indicator showthe “ ”, and confirm “ ”. The right indicator will show “1”TEKNIX-SCIH90SW-Induction-Hob-FIG-34
  2. If you don’t touch the “confirm” key, the keep warm function will be activated automatically within 3 seconds.

Note: Only #4 heating zone has keep warm function.

Cancel Keep Warm function

  1. Sliding the function selection on the left side until the indicator show “ ”.
  2. Touch cancel key“ ”, and the indicator will turn to half bright.

Using the Pause function

  1. Select the pause control, all the heating zones stop working, all the zone indication show“||”TEKNIX-SCIH90SW-Induction-Hob-FIG-37
  2. Touching the pause control one more time, all the heating zones will revert to its original setting.
    • The function is available when one or more heating zones are working.
    • If you don`t cancel the pause control within 30 minutes, the induction hob will automatically switch off.

Locking the Controls

  • You can lock the controls to prevent unintended use (for example children accidentally turning the cooking zones on).
  • When the controls are locked, all the controls except the ON/OFF control are disabled.

To lock the controls
Touch the keylock control. The timer indicator will show “Lo “.

To unlock the controls

  1. Make sure the hob is turned on.
  2. Touch and hold the keylock control for 3 seconds.
  3. You can now start using your hob.

When the hob is in lock mode, all the controls are disabled except the ON/OFF, you can always turn the hob off with the ON/OFF control in an emergency, but you shall unlock the hob first in the next operation.

Residual Heat Warning
When the hob has been operating for some time, there will be some residual heat. The letter “H” appears to warn you to keep away from it.

Auto Shutdown
Safety feature of the hob is auto shut down. This occurs whenever you forget to switch off a cooking zone. The default shutdown times are shown in the table below:TEKNIX-SCIH90SW-Induction-Hob-FIG-39

Using the Timer
You can use the timer in two different ways:

  • You can use it as a minute minder. In this case, the timer will not turn any cooking zone off when the set time is up.
  • You can use it as a cut-off timer to turn one or more cooking zones off after time is up.
    • You can set the timer up to 99 minutes.

Using the Timer as a Minute Minder

  1. Make sure the cooktop is turned on. And zone selection key is not activated (zone indication ‘-‘ is not blinking).
    Note: you can set minute minder before or after the cooking zone power setting is finished.

  2. Touch timer key, “00” will show in the timer display and “0” will blink.

  3. Set the time by touching the “slider” control of the timer(e.g. 5)

  4. Touch timer control again, then “0” will flash.

  5. Set the time by touching the “slider”, now the timer youset is 95 minutes.

  6. When the time is set, it will begin to count downimmediately. The display will show the remaining time.

  7. Buzzer will bips for 30 seconds and the timer indicator shows “- -” when the setting time finished.

Using the timer to switch off one or more cooking zones

  1. Touching the heating zone selection control that youwant to set the timer for.

  2. Touch timer control, the “00” will show in the timer display. And the “0” flashes.

  3. Set the time by touching the “slider” control

  4. Touch timer control again, the “0” will flash.

  5. Set the time by touching “slider” control (e.g.9), now the timer you set is 95 minutes.

  6. When the time is set, it will begin to count down immediately. The display will show the remaining time.
    NOTE: There will be a red dot in the right bottom corner of the power level indication which indicates that zone is selected.

  7. When the cooking timer expires, the corresponding cooking zone will be switched off automatically.
    Note: Other cooking zones will keep operating if they are turned on previously.

If the timer is set on more than one zone:

  1. When you set timer for several cooking zones, red dots of the relevant cooking zones are indicated. The timer display shows the min. timer. The dot of the corresponding zone blinks.TEKNIX-SCIH90SW-Induction-Hob-FIG-51
  2. Once the countdown timer expires, the corresponding zone will switch off. Then itwill show the new min. timer and the dot of the corresponding zone will flash.

Note: Touch the heating zone selection control, the corresponding timer will be shown in the timer indicator.

Cancelling the timer

  1. Touching the heating zone selection control that you want to cancel the timer.
  2. Touching the timer control, the indicator will flash.
  3. Touching the “slider” control to set the timer to “00”, the timer is cancelled.

Cooking Guidelines

Take care when frying as the oil and fat heat up very quickly, particularly if you’re using Boost. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire risk.

Cooking Tips

  • When food comes to a boil, reduce the power setting.
  • Using a lid will reduce cooking times and save energy by retaining the heat.
  • Minimise the amount of liquid or fat to reduce cooking times.
  • Start cooking on a high setting and reduce the setting when the food has heated through.

Simmering, cooking rice

  • Simmering occurs below boiling point, at around 85˚C, when bubbles are just rising occasionally to the surface of the cooking liquid. It is the key to delicious soups and tender stews because the flavours develop without overcooking the food. You should also cook egg-based and flour-thickened sauces below boiling point.
  • Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.

Searing steak
To cook juicy flavoursome steaks:

  1. Stand the meat at room temperature for about 20 minutes before cooking.
  2. Heat up a heavy-based frying pan.
  3. Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot panand then lower the meat onto the hot pan.
  4. Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2 – 8 minutes per side. Press the steak to gauge how cooked it is – the firmer it feels the more ‘well done’ it will be.
  5. Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.

For stir-frying

  1. Choose a ceramic-compatible flat-based wok or a large frying pan.
  2. Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
  3. Preheat the pan briefly and add two tablespoons of oil.
  4. Cook any meat first, put it aside and keep warm.
  5. Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan and add your sauce.
  6. Stir the ingredients gently to make sure they are heated through.
  7. Serve immediately.

Heat Settings

TEKNIX-SCIH90SW-Induction-Hob-FIG-54

Care and Cleaning

TEKNIX-SCIH90SW-Induction-Hob-FIG-55

Hints and Tips

TEKNIX-SCIH90SW-Induction-Hob-FIG-56

Failure Display and Inspection

If an abnormality comes up, the induction hob will enter the protective state automatically and display corresponding protective codes:TEKNIX-SCIH90SW-
Induction-Hob-FIG-57

The above are the judgment and inspection of common failures. Please do not disassemble the unit by yourself to avoid any dangers and damages to the induction hob.

Technical Specification

TEKNIX-SCIH90SW-Induction-Hob-FIG-58

Weight and Dimensions are approximate. Because we continually strive to improve our products we may change specifications and designs without prior notice.

Installation

Selection of installation equipment

  • Cut out the work surface according to the sizes shown in the drawing.
  • For the purpose of installation and use, a minimum of 50mm space shall be preserved around the hole.
  • Be sure the thickness of the work surface is at least 30mm. Please select heat-resistant work surface material to avoid larger deformation caused by the heat radiation from the hotplate. As shown below:

Warning: The work surface material must use the impregnated wood or other insulation material.TEKNIX-SCIH90SW-Induction-Hob-
FIG-59

Under any circumstances, make sure the hob is well-ventilated and the air inlet and outlet are not blocked. Ensure the hob is in good work state. As shown below

Note: The safety distance between the hotplate and the cupboard above the hotplate should be at least 760mm.TEKNIX-SCIH90SW-Induction-Hob-
FIG-60

Before you install the hob, make sure that

  • The work surface is square and level, and no structural members interfere withspace requirements.
  • The work surface is made of a heat-resistant material.
  • If the hob is installed above an oven, the oven has a built-in cooling fan.
  • The installation will comply with all clearance requirements and applicable standards and regulations.
  • A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring, mounted and positioned to comply with the local wiring rules and regulations.
  • The isolating switch must be of an approved type and provide a 3mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
  • The isolating switch will be easily accessible to the customer with the hob installed
  • You consult local building authorities and by-laws if in doubt regarding installation
  • You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the hob.

When you have installed the hob, make sure that

  • The power supply cable is not accessible through cupboard doors or drawers.
  • There is an adequate flow of air from outside the cabinetry to the base of the hob.
  • If the hob is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the hob.
  • The isolating switch is easily accessible by the customer.

Before locating the fixing brackets
The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.

Locating the fixing brackets

  • The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.
  • Fix the hob on the work surface by screw four brackets on the bottom of the hob (seepicture) after installation.
  • Adjust the bracket position to suit for different work surface thicknesses.TEKNIX-SCIH90SW-Induction-Hob-FIG-61

Cautions

  • The hob must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.
  • The hob shall not be mounted to cooling equipment, dishwashers and rotary dryers.
  • The hob shall be installed such that better heat radiation can be ensured to enhance its reliability.
  • The wall and induced heating zone above the work surface shall withstand heat.
  • To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
  • A steam cleaner is not to be used.

Connecting the hob to the mains power supply
The power supply should be connected in compliance with the relevant standard, or a single-pole circuit breaker. The method of connection is shown below.

  • If the cable is damaged or needs replacing, this should be done by an after-salestechnician using the proper tools, to avoid any accidents.
  • If the appliance is being connected directly to the mains supply, an omnipolarcircuit breaker must be installed with a minimum gap of 3mm between the contacts.
  • The installer must ensure that the correct electrical connection has been made and that it complies with safety regulations.
  • The cable must not be bent or compressed.
  • The cable must be checked regularly and only replaced by a properly qualified person.

DISPOSAL: Do not dispose of this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary.

This appliance is labelled in compliance with European directive 2012/19/EU for Waste Electrical and Electronic Equipment (WEEE). By ensuring that this appliance is disposed of correctly, you will help prevent any possible damage to the environment and to human health, which might otherwise be caused if it were disposed of in the wrong way. The symbol on the product indicates that it may not be treated as normal household waste. It should be taken to a collection point for the recycling of electrical and electronic goods. This appliance requires specialist waste disposal. For further information regarding the treatment, recovery and recycling of this product please contact your local council, your household waste disposal service, or the shop where you purchased it. For more detailed information about the treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Guarantee

Your Teknix appliance comes with a 2-year parts and labour guarantee Please REGISTER your appliance online at www.teknixwarranty.co.uk

You also have the option to EXTEND YOUR WARRANTY To 5 years of parts and labour To register your appliance or extend your warranty Please call 01759 487823

We, Teknix, undertake that if within 24 months of the date of purchase, this appliance or any part thereof is proven to be defective because of mechanical or electrical failure we will at our discretion repair or replace the same free of any charge for labour, materials or carriage on condition that:

  • The appliance has been correctly installed in accordance to the manufacturers’ instructions.
  • The appliance has been used for normal domestic purposes only and by our operating instructions.
  • The appliance has not been repaired, taken apart or tampered with by any person not authorised by us.
  • All repair work under this guarantee must be undertaken by the organisation or its authorised agents
  • Proof of purchase is available on request
  • If we decide your appliance cannot be repaired, or is uneconomical to repair, we’ll replace it with the same model. If that model is no longer available, we’ll discuss an alternative settlement with you.
  • We reserve the right to charge for the expense of a service call if no fault has been found with the appliance after we have inspected it.
  • All claims must be arranged via a call to us on 01759 487893. Without pre-authorisation, it may result in the cost of the claim not being reimbursed.

This guarantee is in addition to your statutory and other legal rights

Exclusions

  • Damage resulting from transportation, improper use, or neglect.
  • Appliance outside the United Kingdom.
  • Consumer replaceable items including, but not limited to, batteries, light bulbs and other consumables.
  • Cosmetic damage and/or non-functional parts, which do not affect the normal use of the product including for example cabinet, scratches and rust.
  • Any loss suffered as a result of not being able to use the appliance or any loss other than the repair or replacement cost of the product.
  • Accidental or physical damage

References

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