SAMSUNG WA55CG71 Washer User Manual
- June 16, 2024
- Samsung
Table of Contents
WA55CG71 Washer
Specifications
Model Numbers: WA55CG71*A/WA54CG7105A/WA54CG715A/
WA53CG7155A
Manufacturer: Samsung
Installation Type: Freestanding
Capacity: Varies by model
Color: Varies by model
Dimensions: Varies by model
Product Information
Congratulations on your new Samsung washer. This manual contains
important information on the installation, use, and care of your
appliance. Please take some time to read this manual to take full
advantage of your washer’s many benefits and features.
Safety Information
Important safety symbols:
-
WARNING: Hazards or unsafe practices that may
result in severe personal injury, death, and/or property
damage. -
CAUTION: Hazards or unsafe practices that may
result in personal injury and/or property damage. -
NOTE: Indicates that a risk of personal injury
or material damage exists.
These warning signs are here to prevent injury to yourself and
others. Please follow them explicitly. After reading this manual,
store it in a safe place for future reference. Read all
instructions before using the appliance. As with any equipment that
uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its
operation and exercise care when using it.
Important Safety Precautions
WARNING:
-
To reduce the risk of fire, electric shock, or injury to
persons when using your appliance, follow basic precautions,
including the following: -
Read all instructions before using this appliance.
-
Do not wash or dry articles that have been previously cleaned
in, washed in, soaked in, or spotted with chemicals such as
gasoline, dry-cleaning solvents, or other flammable or explosive
substances, as they give off vapors that could ignite or
explode.
Installation
Unpacking your washer
1. Remove all packaging materials from the washer.
2. Inspect the washer for any damage that may have occurred
during transit.
3. If any damage is found, contact the retailer or Samsung
Customer Service immediately.
What’s included
Your package should contain the following items:
- Washer
- User manual
- Power cord
- Water supply hoses
- Drain hose
Installation requirements
Before installing your washer, ensure that you have the
following:
- Adequate space for installation
- Proper electrical and plumbing connections
- Level surface
Step-by-step installation
1. Choose a suitable location for your washer. Ensure that it is
on a level surface and has enough space for proper ventilation.
2. Connect the water supply hoses to the corresponding water
faucets and the back of the washer.
3. Connect the drain hose to a suitable drain outlet.
4. Plug the power cord into a grounded electrical outlet.
5. Perform a test run to check for any leaks or issues before
using the washer.
Product Usage Instructions
Before You Start
Before using your washer, follow these initial settings:
- Ensure the water supply is turned on.
- Check that the power cord is properly connected.
- Set the desired language and other preferences using the
control panel.
Laundry Guidelines
Follow these guidelines when loading your laundry into the
washer:
-
Sort your laundry by color and fabric type.
-
Do not overload the washer. Follow the recommended load
capacity for optimal performance. -
Add detergent and any additional laundry additives according to
the manufacturer’s instructions.
Detergent Drawer Guidelines
Use the detergent drawer to add detergent and other laundry
additives:
-
Pull out the detergent drawer located at the top left corner of
the washer. -
Add the appropriate amount of detergent to the corresponding
compartments. -
Close the detergent drawer firmly.
Operations
The control panel of your washer provides various options and
settings for different cycles:
-
Refer to the cycle overview in the user manual for a detailed
description of each cycle. -
Use the cycle chart to select the appropriate cycle for your
laundry needs. -
Take advantage of special features such as SmartThings and
Smart Care for enhanced functionality.
FAQ
Q: How do I clean the exterior of the washer?
A: To clean the exterior, simply wipe it with a damp cloth and
mild detergent. Avoid using abrasive cleaners that may damage the
surface.
Q: How often should I clean the interior of the washer?
A: It is recommended to run a self-clean cycle regularly to
remove any residue or buildup. Refer to the maintenance section of
the user manual for detailed instructions.
Q: How do I clean the detergent drawer?
A: The detergent drawer can be removed for cleaning. Rinse it
under running water to remove any detergent residue. Make sure it
is completely dry before reinserting it into the washer.
Washer
User manual
WA55CG71*A/WA54CG7105A/WA54CG715A/ WA53CG7155A
Untitled-1 1
2023-09-11 7:09:36
Contents
Safety information What you need to know about the safety instructions
Important safety symbols Important safety precautions CALIFORNIA PROPOSITION
65 WARNING Critical installation warnings Installation cautions Critical usage
warnings Usage cautions Critical cleaning warnings
Regulatory notice FCC Notice IC Notice Open Source Announcement
Installation Unpacking your washer What’s included Installation requirements
Step-by-step installation
Before you start Initial settings Laundry guidelines Detergent drawer
guidelines
Operations Control panel Simple steps to start Cycle overview Cycle chart
Special features SmartThings Smart Care
2 English
Untitled-1 2
4 4 4 5 5 6 7 7 9 11
12 12 13 14
15 15 16 18 21
28 28 28 33
36 36 39 40 42 44 48 49
2023-09-11 7:09:36
Maintenance
50
SELF CLEAN
50
Cleaning the exterior
51
Cleaning the interior
51
Care for an extended period of non-use
51
Pet hair filter (applicable models only)
52
Cleaning the mesh filter
54
Cleaning the detergent drawer
55
Troubleshooting
57
Checkpoints
57
Information codes
61
Specifications
64
Fabric care chart
64
Helping the environment
65
Declaration of conformity
66
Specification sheet
66
Untitled-1 3
English3
2023-09-11 7:09:36
Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use, and care of your appliance. Please take
some time to read this manual to take full advantage of your washer’s many
benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and
efficiently operate the extensive features and functions of your new
appliance. Please store the manual in a safe location close to the appliance
for future reference. Use this appliance only for its intended purpose as
described in this instruction manual. Warnings and Important Safety
Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your washer.
Because the following operating instructions cover various models, the
characteristics of your washer may differ slightly from those described in
this manual and not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center or find help and
information online at www. samsung.com.
Important safety symbols
What the icons and signs in this user manual mean: WARNING
Hazards or unsafe practices that may result in severe personal injury, death,
and/or property damage. CAUTION
Hazards or unsafe practices that may result in personal injury and/or property
damage. NOTE
Indicates that a risk of personal injury or material damage exists. These
warning signs are here to prevent injury to yourself and others. Please follow
them explicitly. After reading this manual, store it in a safe place for
future reference. Read all instructions before using the appliance. As with
any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and
exercise care when using it.
SAVE THESE INSTRUCTIONS
4 English
Untitled-1 4
2023-09-11 7:09:37
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. Read all instructions before using this appliance. 2. Do not wash or dry
articles that have been previously cleaned in, washed in, soaked in, or
spotted with
gasoline, dry-cleaning solvents, oils, other flammable or explosive substances
as they give off vapors that could ignite or explode. 3. Do not allow children
to play on or in the appliance. Close supervision of children is necessary
when the appliance is used near children. 4. Before the appliance is removed
from service or discarded, remove the lid of the washing or drying
compartment. 5. Do not reach into the appliance if the drum is moving. 6. Do
not install or store this appliance where it will be exposed to weather,
including wind, rain, or snow. 7. Do not tamper with the controls. 8. Do not
repair or replace any part of the appliance or attempt any servicing unless it
is specifically recommended in the user-maintenance instructions or in
published user-repair instructions that you understand and have the the skills
and are qualified to carry out. 9. Do not add gasoline, dry-cleaning solvents,
or other flammable or explosive substances to the wash water. These substances
give off vapors that could ignite or explode. 10. Under certain conditions,
hydrogen gas may be produced in a hot water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not
been used for 2 weeks or more, before using a washer or combination washer-
dryer, turn on all hot water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
Untitled-1 5
SAVE THESE INSTRUCTIONS
English5
2023-09-11 7:09:37
Safety information
Critical installation warnings
WARNING Plug the power cord into a wall socket that meets local electrical
specifications. Use the socket for this appliance only. Do not use an
extension cord. · Sharing a wall socket with other appliances, using a power
strip, or extending the power cord may result
in electric shock or fire. · Do not use an electric transformer. It may result
in electric shock or fire. · Ensure that the power voltage, frequency, and
current match the product’s specifications. Failing to do
so may result in electric shock or fire. Have this appliance installed by a
qualified technician or service company. · Failing to do so may result in
electric shock, fire, an explosion, problems with the product, or injury.
Remove all foreign substances such as dust or water from the power plug
terminals and contact points using a dry cloth on a regular basis. · Unplug
the power plug and clean it with a dry cloth. · Failing to do so may result in
electric shock or fire. Plug the power plug into the wall socket in the right
direction so that the cord runs towards the floor. · If you plug the power
plug into the socket in the opposite direction, the electric wires within the
cable
may be damaged and this may result in electric shock or fire. This appliance
must be properly grounded. Do not ground the appliance to a gas pipe, plastic
water pipe, or telephone line. · Improper grounding may result in electric
shock, fire, an explosion, or problems with the product. · Never plug the
power cord into a socket that is not grounded correctly. Make sure the socket
you use is
grounded in accordance with local and national codes. Do not install this
appliance near a heater or flammable material. Do not install this appliance
in a humid, oily, or dusty location, or in a location exposed to direct
sunlight or water (rain drops). Do not install this appliance in a location
where gas may leak. · This may result in electric shock or fire. Plug the
power plug into the wall socket firmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket. · This may result in electric shock
or fire. Do not pull or excessively bend the power cord. Do not twist or tie
the power cord.
SAVE THESE INSTRUCTIONS
6 English
Untitled-1 6
2023-09-11 7:09:37
Do not hook the power cord over a metal object, place a heavy object on the
power cord, insert the power cord between objects, or push the power cord into
the space behind the appliance. · This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug. · Unplug the power
plug by pulling the plug. · Failing to do so may result in electric shock or
fire. If the power plug or power cord are damaged, contact your nearest
Samsung service center.
Installation cautions
CAUTION Position the appliance so that the power plug is easily accessible. ·
Failing to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.
· Failing to do so may result in abnormal vibrations, noise, or problems with
the product. Unplug the power plug when the appliance is not being used for
long periods of time or during a thunder/ lightning storm. · Failing to do so
may result in electric shock or fire.
Critical usage warnings
WARNING If the appliance is flooded with water, cut the power immediately and
contact your nearest Samsung service center. If the appliance emits a strange
noise, a burning smell, or smoke, unplug the power plug immediately and
contact your nearest Samsung service center. · Failing to do so may result in
electric shock or fire. In the event of a gas leak (such as propane gas, LP
gas, etc.) in the location where the appliance is installed, ventilate the
areaimmediately without touching the power plug. Do not touch the appliance of
the power cord. · Do not use a ventilating fan. · A spark may result in an
explosion or fire. Do not wash items contaminated with gasoline, kerosene,
benzene, paint thinner, oils, alcohol, or other flammable or explosive
substances. · This may result in electric shock, fire, or an explosion.
SAVE THESE INSTRUCTIONS
English7
Untitled-1 7
2023-09-11 7:09:37
Safety information
Do not force the washer lid open while the washer is operating (high-
temperature washing/drying/ spinning). · Water flowing out of the washer may
cause burns or cause the floor to be slippery. This may result in
injury. · Forcing the lid open can damage the product or cause injury. Make
sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it. Do not insert your hand under the washer. · This may
result in injury. Do not touch the power plug with wet hands. · This may
result in electric shock. Do not turn the appliance off by unplugging the
power plug while the washer is in operation. · Plugging the power plug into
the wall socket again may cause a spark and result in electric shock or fire.
Keep all packaging materials well out of the reach of children, as packaging
materials can be dangerous to children. · If a child places a plastic bag over
his or her head, the child may suffocate. Do not insert your hand or any
object under the washer while it is operating. · This may result in injury. Do
not attempt to repair, disassemble, or modify the appliance yourself. · Do not
use any fuse (such as copper, steel wire, etc.) other than a standard fuse. ·
If you need to repair or reinstall the appliance, contact your nearest Samsung
service center. · Failing to do so may result in electric shock, fire,
problems with the product, or injury. If any foreign substance such as water
enters the appliance in any area other than the tub, unplug the power plug and
contact your nearest Samsung service center. · Failing to do so may result in
electric shock or fire. If the water supply hose comes loose from the faucet
and floods the appliance, unplug the power plug. · Failing to do so may result
in electric shock or fire. For waterproof fabrics, only use the WATERPROOF
cycle. · Do not use other cycles for waterproof fabrics. This may result in
injury or damage to the washer, walls,
floor, or clothing due to abnormal vibrations. · Set the temperature and spin
according to the attached care label. · WARNING : Failure to closely follow
these instructions may result in an abnormal vibrating and out-of-
balance condition that could result in physical injury, property damage,
and/or appliance damage. Remove your hands from the top of the washing machine
before closing the lid. · This will prevent any hand injury that may occur
when closing the lid.
SAVE THESE INSTRUCTIONS
8 English
Untitled-1 8
2023-09-11 7:09:37
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washer using a damp,
soft cloth. · Failing to do so may result in discoloration, deformation,
damage, or rust. The clear portion of the lid can be broken by a strong
impact. Take care when using the washer. · If the clear portion is cracked or
broken, it may result in injury. After a water supply failure or when
reconnecting the water supply hose, open the faucet slowly. Open the faucet
slowly after a long period of non-use. · The air pressure in the water supply
hose or the water pipe may result in damage to a part or in water
leakage. If a drain error occurs during an operation, check if there is a
draining problem. · If the washer is used when it is flooded because of a
draining problem, it may result in electric shock or
fire due to electric leakage. Do not insert your hand under the washer. · This
may result in injury. Insert the laundry into the washer completely so that
laundry does not get caught in the lid. · If laundry gets caught in the lid,
it may result in damage to the laundry or the washer, or result in water
leakage. Ensure that the faucet is turned off when the washer is not being
used. · Ensure that the water supply hose connectors are properly tightened. ·
Failing to do so may result in property damage or injury. Open the faucet and
check if the water supply hose connector is firmly tightened and that there is
no water leaking before using the product. · If the water supply hose
connectors are loose, it may result in water leakage. Do not stand on top of
the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. · This
may result in electric shock, fire, problems with the product, or injury. Do
not operate the appliance with wet hands. · This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the
appliance. · As well as being harmful to humans, it may also result in
electric shock, fire, or problems with the
product.
SAVE THESE INSTRUCTIONS
English9
Untitled-1 9
2023-09-11 7:09:37
Safety information
Do not place an object that generates an electromagnetic field near the
washer. · This may result in injury due to a malfunction. Since the water
drained during a high-temperature wash or drying cycle is hot, do not touch
the water. · This may result in burns or injury. Do not operate the washer if
the detergent dispenser is removed. · This may result in electric shock or
injury due to water leakage. Do not insert your hand into the detergent
dispenser after opening it. · This may result in injury as your hand may be
caught. Do not place any non-laundry objects, such as shoes, food waste, or
animals into the washer. · This can cause abnormal vibrations that can damage
the washer, and, in the case of pets, cause severe
injury or death. Do not press the buttons using sharp objects such as pins,
knifes, fingernails, etc. · This may result in electric shock or injury. Do
not wash laundry contaminated by oils, creams, or lotions usually found in
skincare shops, hair salons or massage clinics. · This may result in the
rubber seal becoming deformed and water leakage. Do not leave metal objects
(safety pins, hair pins, etc.) or bleach in the tub for long periods of time.
· This may cause the tub to rust. · If rust appears on the surface of the tub,
apply a neutral cleansing agent to the surface and use a
sponge to clean it. Never use a metal brush. Do not use dry cleaning detergent
in the tub and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent. · This may result in spontaneous combustion or ignition
due to heat from the oxidation of the oil. Do not use hot water from water
cooling/heating devices. · This may result in problems with the washer. Do not
use natural hand-washing soap in the washer. · If it hardens and accumulates
inside the washer, it may cause problems with the product, discoloration,
rust, or bad odors. Do not wash large laundry items such as bedding in the
washing net. · Failing to do so may result in injury due to abnormal
vibrations. · Place smaller items, such as lace socks and lingerie in the
washing net. Do not use hardened detergent. · If it accumulates inside the
washer, it may result in water leakage.
SAVE THESE INSTRUCTIONS
10 English
Untitled-1 10
2023-09-11 7:09:37
Do not wash throw rugs or doormats in the washer. · If you wash throw rugs or
doormats, the sand will accumulate inside the washer. It may result in error
such as no draining.
Critical cleaning warnings
WARNING Do not clean the appliance by spraying water directly onto it. Do not
use a strong acid cleaning agent. Do not use benzene, paint thinner, or
alcohol to clean the appliance. · This may result in discoloration,
deformation, damage, electric shock, or fire. Before cleaning or performing
maintenance, unplug the appliance from the wall socket. · Failing to do so may
result in electric shock or fire.
Untitled-1 11
SAVE THESE INSTRUCTIONS
English11
2023-09-11 7:09:37
Regulatory notice
FCC Notice
CAUTION Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to
following two conditions: 1. This device may not cause harmful interference,
and 2. This device must accept any interference received including
interference that cause undesired
operation.
For products sold in the US and Canadian markets, only channels 111 are
available. You cannot select any other channels.
FCC STATEMENT: This equipment has been tested and found to comply within the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: · Reorienting or
relocating the receiving antenna · Increasing the separation between the
equipment and receiver · Connecting the equipment to an outlet that is on a
different circuit than the radio or TV. · Consulting the dealer or an
experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not be
colocated or operated in conjunction with any other antenna or transmitter.
SAVE THESE INSTRUCTIONS
12 English
Untitled-1 12
2023-09-11 7:09:37
IC Notice
The term “IC” before the radio certification number only signifies that
Industry Canada technical specifications were met. Operation is subject to the
following two conditions: 1. This device may not cause interference, and 2.
This device must accept any interference, including interference that may
cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil
numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 111 are
available. You cannot select any other channels.
IC RADIATION EXPOSURE STATEMENT: This equipment complies with IC RSS-102
radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated so there is at least 8 inches (20
cm) between the radiator and your body. This device and its antenna(s) must
not be colocated or operated in conjunction with any other antenna or
transmitter.
Untitled-1 13
SAVE THESE INSTRUCTIONS
English13
2023-09-11 7:09:37
Regulatory notice
Open Source Announcement
The software included in this product contains open source software. The
following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads
to open source license information as related to this product.
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance
is in compliance with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following internet address: The
official Declaration of conformity may be found at http://www.samsung.com, go
to Support > Search Product Support and enter the model name. Wi-Fi max
transmitter power : 20 dBm at 2.412 GHz 2.472 GHz
SAVE THESE INSTRUCTIONS
14 English
Untitled-1 14
2023-09-11 7:09:37
Installation
Follow these instructions carefully to ensure proper installation of your
washer and to prevent accidents when using it.
WARNING Certain internal parts are intentionally not grounded and may present
a risk of electric shock only during servicing. Service personnel Do not
contact the following parts while the appliance is energized: Control board,
heat sink, motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have
received all the items shown on the next page. If your washer was damaged
during shipping, or you do not have all of the items, call
1-800-726-7864 (1-800-SAMSUNG). To
prevent personal injury or strain, wear protective gloves whenever lifting or
carrying the unit.
WARNING Packing materials can be dangerous to children; Keep all packing
material (plastic bags, polystyrene, etc.) well out of children’s reach.
CAUTION You must have at least 2 people unpack the washer. To remove the
cushion bottom of the packing materials, do not tip the washer over on its
front side. When you lay the washer down to remove the carton base, protect
the side of the washer and lay it down carefully. Never lay your washer on its
back or front.
Untitled-1 15
English15
2023-09-11 7:09:37
Installation
What’s included
Make sure all the parts are included in the product package. If you have a
problem with the washer or the parts, contact the Samsung customer care center
at 1-800-SAMSUNG (1-800-726-7864) or
your retailer.
01
09 02
03
10
04
05
06
11
12 13 07
14
08
01 Drain hose 04 Active Waterjet nozzle 07 Pet hair filter (applicable
models only) 10 Water hose (Cold)
02 Hose guide 05 Bleach compartment 08 Leveling feet
11 Control panel
03 Lid 06 Tub 09 Water hose (Hot)
12 Active Waterjet button
16 English
Untitled-1 16
2023-09-11 7:09:37
13 Detergent drawer Parts supplied
14 Power cord
Hose guide
User manual
Water intake cap
Cable tie Tools needed for installation
Wrench
Phillips screwdriver
Level
Adjustable pliers Measuring tape
NOTE
· If you lose an accessory and want to purchase a replacement, contact the
Samsung customer care center at 1-800-SAMSUNG
(1-800-726-7864).
· The design of the parts and accessories may differ from the pictures above.
Their design is subject to change without notice for product improvement.
CAUTION
· Do not reuse old water hoses, which may leak or burst, causing flooding
and/or property damage. · Make sure rubber washers are inserted in each
coupling of both water hoses.
Untitled-1 17
English17
2023-09-11 7:09:38
Installation
Installation requirements
Electrical supply and grounding · AC 120 V / 60 Hz / 15 AMP fuse or circuit
breaker is required. · Use an individual branch circuit. Connect only the
washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a
three-prong grounding plug for use in a properly installed and grounded
outlet. Check with a qualified electrician or service person if you are not
sure about the grounding. Do not modify the provided plug. If it does not fit
the outlet, call a qualified electrician to install a proper outlet.
WARNING · Do NOT use an extension cord. · Use only the power cord that comes
with the washer. · Do NOT connect the ground wire to plastic plumbing, gas
lines, or hot water pipes. · Improperly connected grounding conductors may
cause electric shock. · To prevent unnecessary risk of fire, electrical shock,
or personal injury, all wiring and grounding must be
done in accordance with local codes, or in the absence of local codes, in
accordance with the National Electrical Code, ANSI/NFPA No. 70-Latest Revision
(for the U.S.) or the Canadian Electrical Code CSA C22.1 Latest Revisions
and local codes and ordinances. It is your responsibility to provide adequate
electrical service for your washer.
Water supply Proper water pressure for this washer is between 20-116 psi
(137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water
valve not to close completely. or it may take longer to fill the drum, causing
the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear
of the washer so that the provided inlet hoses reach the washer. To reduce the
risk of leaks: · Make sure water taps are easily accessible. · Turn off the
taps when the washer is not in use. · Check for any leaks at the water inlet
hose fittings on a regular basis.
CAUTION Before using the washer for the first time, check all connections at
the water valve and taps for any leaks.
18 English
Untitled-1 18
2023-09-11 7:09:38
Drain Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must
be connected through the hose clip to the standpipe, and the standpipe must
fully cover the drain hose.
Flooring For best performance, the washer must be installed on a solid floor.
Wood floors may need to be reinforced to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces do not provide good resistance to
vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION Do NOT install the washer on a platform or a poorly supported
structure.
Water temperature Do not install the washer in areas where water may freeze as
the washer always retains some water in its water valves, pumps, and/or hoses.
Frozen water can cause damage to belts, the pump, and other components of the
washer.
Dimensions
A
B
A. Height B. Width C. Height with lid open D. Depth
C
D
45.8 in. (1163 mm) 27.5 in. (699 mm) 59.5 in. (1511 mm) 29.4 in. (747 mm)
Untitled-1 19
English19
2023-09-11 7:09:38
Installation
Clearance requirement This clearance requirement is applicable for washers
only.
NOTE · For the dryer’s clearance requirement, see the dryer’s user manual. ·
If the washer and dryer have different clearance requirements, use the one
with the larger value.
Alcove or closet installations
Minimum clearance for stable operation:
Sides 1 in. / 25 mm
Top 21 in. / 533 mm
Rear 5.9 in. / 150 mm
Front 1 in. / 25 mm
If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have two unobstructed air openings for a combined minimum total area of 72 in.² (465 cm²).
This clearance requirement is applicable for washer and dryer pair installation. Side by side installation
B
A
A
A
1 in. (25 mm)
B
21 in. (533 mm)
C
1 in. (25 mm)
D
5.9 in. (150 mm)
C
D
20 English
Untitled-1 20
2023-09-11 7:09:38
Step-by-step installation
STEP1Select a location
Location requirements: · A solid, level surface without carpeting or flooring
that may obstruct ventilation · No direct sunlight · Adequate room for
ventilation and wiring · Ambient temperature always higher than the freezing
point (32 °F / 0 °C) · Away from heat sources
STEP2Connect the water hose
CAUTION
· Make sure to use new water hoses and that rubber
gaskets (B) are inside the couplings (A) at both ends
of the hoses. Water hoses without the gaskets may
leak.
· Allow 6 in. (150 mm) of space between the back of
the washer and the wall to prevent water hoses from
being kinked. Kinked hoses may cause water leaks.
· If there is a water leak, stop using the washer and
B
contact a local Samsung service center. A water leak
may cause electric shock.
· Do not stretch the water hoses by force. If a hose is
too short, replace the hose with a longer hose.
A
Untitled-1 21
English21
2023-09-11 7:09:39
Installation
1. Attach the water hoses to the hot and cold water taps, and then hand
tighten the water hose fittings until they are tight. Then, use pliers to
tighten the fittings by an additional two-thirds of a turn. To avoid damaging
the fittings, do not overtighten them.
2. Pull the water hoses to check if they are firmly connected.
22 English
Untitled-1 22
3. Put the other ends of the hoses into a bucket, and then open the water
taps for 10 – 15 seconds to remove impurities. When done, close the taps.
4. Attach the water hoses to the hot and cold water inlets on the back of the
washer, and then hand tighten the water hose fittings until they are tight.
Then, use pliers to tighten the fittings by an additional two-thirds of a
turn. NOTE
· If you are not going to use the hot water, block the hot water supply intake
with the water intake cap. Otherwise, there is a risk of water leak.
· Make sure to set the water temperature to Cold after blocking the hot water
supply intake. Otherwise, the amount of supplied water could be low, or the
water could not supply at all.
2023-09-11 7:09:39
5. Open the water taps, and check for leaks.
STEP3Connect the drain hose
To a Laundry Tub or Drain Pipe 1. Check the height (A) of your drain system
and make
sure the minimum and maximum heights shown below are met.
Minimum Maximum
39 in. (99 cm) 96 in. (245 cm)
NOTE
· Make sure to measure the height from the floor where the washer is placed.
· Draining efficiency may be reduced if the drain system is at the maximum
height.
· To prevent the washer from siphoning water, do not use a drain system below
the minimum height.
2. Attach the drain hose to the plastic hose guide (B).
9
Untitled-1 23
English23
2023-09-11 7:09:39
Installation
A
(*): Min. 6 in. (152 mm), Max. 8 in. (203 mm)
3. Route the drain hose to the drain system.
CAUTION
· If using a standpipe, make sure the standpipe and drain hose connection is
not airtight.
· If using a standpipe, make sure the drain hose is inserted at least 6 in.
(152 mm) but no more than 8 in. (203 mm) into the standpipe.
4. Secure the drain hose with cable ties.
STEP4Level the washer
A
1. Slide the washer into position.
2. Open the lid of the washer, and then pour water into the tub until the
blades of the pulsator on the bottom of the washer are about half covered.
3. If the washer is level, the pulsator (A) will be positioned at the center
of the tub as shown in the figure and the water will appear level in the tub.
That is, the water will reach the same height on all sides of the tub.
24 English
Untitled-1 24
2023-09-11 7:09:39
4. If the washer is not level, turn the appropriate leveling feet clockwise
(B) to lower the washer, or counterclockwise (C) to raise the washer so that
it is level.
5. Once you have the washer leveled, push down on all 4 corners to ensure
that all 4 feet are touching the floor. If the washer rocks when you push down
on a corner, adjust the leveling foot at that corner so the foot is firmly on
the floor.
NOTE
· You can also level the washer by lining a level up with the seam that runs
between the top of the washer and the body of the washer and checking if the
washer is level on all 4 sides.
· See the diagram above, left. After you have checked all 4 sides and leveled
the washer, perform Step 5 above.
B
C
Untitled-1 25
English25
2023-09-11 7:09:40
Installation
Leveling the washer with the leg ring (For WA5A730A* models only) A. Water
drip pan B. Bulge height less than 5/8″
A
B
With the leg ring in place, use the leveling leg to adjust the height of the
washer.
26 English
Untitled-1 26
2023-09-11 7:09:40
STEP5Power on
Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical
outlet protected by a 15-amp fuse or circuit breaker. Then, press Power to
turn on the washer.
STEP6Run a test cycle
Run a test cycle as follows to check if your washer is properly installed. 1.
Load about 6 lb. of laundry into the tub. 2. Press Power to turn on your
washer. 3. Turn the Cycle Selector to RINSE+SPIN. 4. Press and hold
Start/Pause (Hold to Start) to start the test cycle. 5. The washer should not
rock or vibrate excessively when water is supplied or when washing and
spinning,
and should drain well during the spin cycle.
NOTE · If water leaks while water is being supplied or drained, check the
water connections. See “Connect the
water hose” on page 21. · If the washer rocks and vibrates excessively, level
your washer again. See “Level the washer” on page 24.
Untitled-1 27
English27
2023-09-11 7:09:40
Before you start
Initial settings
Run Calibration (recommended) Calibration ensures accurate weight detection by
the washer. Make sure the tub is empty before running calibration. 1. Press
Power to turn on the washer. 2. Press and hold Temp. and Delay End
simultaneously for 3 seconds. 3. Press and hold Start/Pause (Hold to Start) to
start calibration.
– The tub rotates clockwise or counterclockwise for approximately 2 minutes.
4. When complete, “0” appears on the display, and the washer turns off
automatically.
Laundry guidelines
STEP1Sort
Sort the laundry according to these criteria: · Care label: sort the laundry
into cottons, mixed fibers, synthetics, silks, wools, and rayon. · Color:
Separate whites from colors. · Size: Mixing different sized items together in
the tub improves washing performance. · Sensitivity: Wash delicate items
separately. For pure new woolen items, curtains, and silk items, check
the labels on the items. NOTE Make sure to check the care label on all
clothing, and sort clothing accordingly before starting the wash.
STEP2Empty pockets
Empty all the pockets of your laundry items · Metal objects such as coins,
pins, and buckles on clothing may damage other laundry items as well as
the tub.
Turn clothing with buttons and embroideries inside out · If pants or jacket
zippers are open while washing, the tub may be damaged. Zippers should be
closed
and fixed with a string. · Clothing with long strings may become entangled
with other clothes. Make sure to tie the strings
before starting the wash.
28 English
Untitled-1 28
2023-09-11 7:09:40
STEP3Use a delicates bag WACG70 WACG75
· Brassieres (water washable) must be placed in a delicates bag. Metal parts
of the brassieres may break through and tear other laundry items.
· Cashmilon, large volume items, and lightweight clothes (lace-decorated
clothes, lingerie, nylon stockings, and synthetic fabrics) may float during
washing and not wash properly. Use the delicates bag or wash them separately.
· Do not wash the delicates bag by itself without other laundry. This can
cause abnormal vibrations that could cause the washer to move and result in
injury.
CAUTION
Make sure to soak inflatable items (such as blankets, and cotton-filled or
microfiber quilts) in water before you run a cycle. · Inflatable items may
damage the laundry or the
washer during the washing or spinning process. · Regardless of the size, it is
safer to wash blankets
or quilts one item at a time. This will also get them cleaner. Two different-
sized blankets in the same load can cause the load to become unbalanced,
compromising the spinning process.
Untitled-1 29
English29
2023-09-11 7:09:40
Before you start
To put a blanket in your washer Fold the blanket as shown, and then put it
below the plastic ring (A) at the top of the tub.
A
NOTE Do not wash different types of bedding (blankets, sheets,
comforters/duvets) together. They can get unbalanced in the tub and cause poor
spinning results. · Separate the beddings by their type before washing.
– If an item is bulky and absorbs large amounts of water during washing, wash
that item individually. – Do not wash light items with items that hardly
absorb water together. – Do not wash duvets or comforters with their covers or
bed sheets.
30 English
Untitled-1 30
2023-09-11 7:09:40
STEP4Prewash (if necessary)
· To remove stains and dirt on collars, sleeves, hems, and pockets, apply
detergent lightly, let sit for a minute, and then brush off carefully.
· Use powder or liquid detergents. Do not use soap. Soap can remain on the tub
after washing. · To prewash white socks, sleeves, and collars apply a little
detergent, and then brush carefully.
CAUTION Make sure the laundry is inserted completely. · Any exposed part of
the laundry can cause damage to the washer or the laundry itself or cause a
water
leak. · Make sure the laundry does not extend past the plastic ring at the top
of the tub.
STEP5Determine the load capacity
Make sure the laundry does not extend past the plastic ring at the top of the
tub. If it does, it can cause the washing machine to wash improperly or cause
damage to the washer or the laundry itself or cause a water leak.
NOTE When washing bedding or bedding covers, the wash time may be lengthened
or the spin efficiency may be reduced. For bedding or bedding covers, the
recommended load capacity is 7.5 lb (3.5 kg) or less.
CAUTION If the laundry is unbalanced and the “UB” information code is
displayed, redistribute the load. Unbalanced laundry can reduce spinning
performance.
Untitled-1 31
English31
2023-09-11 7:09:40
Before you start
STEP6Add the correct detergent type
The type of detergent you use – general purpose, specifically for woolens,
etc. – depends on the type of fabric (cotton, synthetic, delicate items,
wool), color, wash temperature, and degree of soiling. Regardless of the
specific type of detergent you use, always use “low suds” HE laundry detergent
which is designed for automatic washers.
NOTE · Follow the detergent manufacturer’s recommendations based on the weight
of the laundry, the degree
of soiling, and the hardness of the water in your local area. If you are not
sure about the water hardness, contact your local water authority. · Do not
use detergent that tends to harden or solidify. This detergent may remain in
the washer after the rinse cycle, blocking the drain outlet.
Use HE detergent only
· For the best cleaning results, use a high efficiency detergent such as Tide
HE, Wisk HE, Cheer HE or Gain HE. High efficiency detergents contain suds
suppressors that reduce or eliminate suds. When fewer suds are produced, the
load tumbles more efficiently and cleaning is maximized. (Brand names are
trademarks of their respective manufacturers.)
WARNING For best results, use HE detergents only. Do not use nonHE detergent,
organic detergent, natural detergent or HE detergents with natural ingredients
(such as vinegar, baking soda).
32 English
Untitled-1 32
2023-09-11 7:09:40
Detergent drawer guidelines
The washer provides a two-compartment dispenser for detergent and fabric
softener. The bleach compartment is located on the left side of the tub.
A. Softener compartment: Add a recommended
amount of fabric softener into the softener
A
compartment.
B. Detergent compartment: Apply a recommended
B
amount of liquid detergent into the compartment.
To use a powdered detergent, remove the liquid
detergent container. The washer does not dispense the powdered detergent from the liquid detergent
container.
C. Bleach compartment: Add bleach as instructed by
the manufacturer.
NOTE
C
· Do not pour color-safe bleach into the bleach
compartment.
· Use the softener compartment only for liquid fabric
softeners.
CAUTION
· Do not open the detergent drawer while the washer is operating. · Do not put
a tablet or capsule type detergents into the detergent drawer. Put them
directly into the
drum. · Do not use a ball type detergent. · To prevent the compartment from
clogging, concentrated or highly-enriched agents (fabric softener or
detergent) must be diluted with water before being added.
Untitled-1 33
English33
2023-09-11 7:09:40
Before you start
To add washing agents to the detergent drawer
1. Open the lid. 2. Slide open the detergent drawer. 3. Add liquid laundry
detergent to the liquid detergent
container in the main wash compartment. CAUTION Make sure the liquid detergent
container is inserted in the main wash compartment. NOTE · Do not add powdered
laundry detergent or other powdered laundry agents to the liquid laundry
container. · To use powdered detergents, see To use powdered detergent on page
35.
4. Add fabric softener to the softener compartment. CAUTION
· Powdered fabric softener is not recommended. Use liquid fabric softener
only.
· Concentrated fabric softener must be diluted with water before being added.
· Do not add detergent to the softener compartment. 5. Close the detergent
drawer.
NOTE · Do not exceed the max line when adding cleaning agents. · It is normal
for a small amount of water to remain in the detergent compartment at the end
of a cycle. · When adding color-safe bleach, we recommend that you use liquid
detergent.
34 English
Untitled-1 34
2023-09-11 7:09:41
To use powdered detergent To use the bleach compartment
First, remove the provided liquid detergent container from the detergent
compartment. Then, add powdered detergent to the detergent compartment
according to the detergent manufacturer’s instructions.
CAUTION Do not add powdered detergent to the liquid detergent container.
Add only liquid chlorine bleach to the bleach compartment. Do not exceed the
max line.
CAUTION Do not add undiluted liquid chlorine bleach directly to the load or to
the tub. This may cause fabric damage.
Untitled-1 35
English35
2023-09-11 7:09:41
Operations
WARNING To reduce the risk of fire, electric shock, or injury to persons, read
the Safety information before operating this appliance.
Control panel
WA54CG7150, WA53CG7155
02 01
07
10
13
08
11
09
12
14
WA55CG7100, WA54CG7105
01
03 04 05 06
02
07
10
13
08
11
09
12
14
03 04 05 06
01 Cycle Selector 02 Display
03 Temp. 04 Rinse
Turn the dial to select a cycle. (For more information about wash cycles, see
page 42.)
The display shows current cycle information and estimated time remaining, or
an information code if the washer needs to be checked.
Press to change the water temperature for the current cycle. · Hot (Level 5):
Whites and heavily soiled, colorfast items. · (Level 4): Warm temperature for
colorfast items. · (Level 3): Moderately soiled, colorfast items; most
wrinkle-free items. · Cool (Level 2): Brightly colored, very lightly soiled
items. · Cold (Level 1): No warm water is supplied.
Press to change the rinse count for the current cycle.
36 English
Untitled-1 36
2023-09-11 7:09:41
05 Spin
06 Soil 07 Pre Soak 08 Delay End 09 Super Speed 10 Fabric Softener 11 Deep
Fill
Press to change the spinning speed for the current cycle. · High (Level 5):
Extends the spinning process to effectively remove
moisture from the load. This level uses a stronger spinning process to remove
moisture, so it is not suitable for wrinkle-free or non-iron fabrics, or
overloads. · (Level 4): Underwear, t-shirts, jeans, and sturdy cottons. ·
(Level 3): Jeans, wrinkle-free or wash-and wear items, and synthetics. ·
(Level 2): Delicate items that require a lower spinning speed. · No Spin
(Level 1): The drum does not spin after the final drain process. Rinse hold
(All indicators are off): The final rinse process is suspended so that the
laundry remains in the water. To unload the laundry, run a drain or spin
cycle. Spin Only: To run the Spin Only cycle, press Spin for 3 seconds. When
the cycle time and spinning speed appear, press Spin repeatedly until a
desired spinning speed is selected. Then, press and hold Start/Pause (Hold to
Start) to start the cycle. The spinning time depends on the selected cycle.
Press to change the soil level for the current cycle. · Heavy (Level 5): For
extremely soiled loads. · (Level4): For heavily soiled loads. · (Level 3): For
moderately soiled loads. This setting is best for most loads. · (Level 2): For
lightly soiled loads. · Light (Level 1): For barely soiled loads.
Press to add 18 minutes of soaking time at the start of the wash cycle for
better stain removal.
Set the washer to finish your wash automatically at later time. Choose a delay
of between 1 to 24 hours (in 1 hour increments). (For more information about
Delay End, see page 45.)
Press to shorten the washing time of the NORMAL, HEAVY DUTY, PET CARE WASH or
WHITES cycles. Shortened time may differ depending on the cycle, load, and
options.
Press to add an additional rinse at the end of the cycle for more thorough
removal of laundry additives and perfumes.
Use this option where extra water is needed.
NOTE
· The cycle time will be extended when you use this function. · Enabling this
function in the NORMAL cycle will automatically change the
wash cycle to DEEP WASH.
Untitled-1 37
English37
2023-09-11 7:09:41
Operations
12 Smart Control
13 Power 14 Start/Pause (Hold
to Start)
After connecting the washer to your home network using the SmartThings app,
you can control the washer remotely. When started, the Smart Control indicator
blinks and the front door locks. The washer enters waiting mode and waits for
remote commands. (For more information about Smart Control, visit the
SmartThings app page.)
Press to turn the washer on or off.
Press and hold to start operation or press to stop operation temporarily.
Icon description Garment+
Lid Lock
SELF CLEAN reminder
Child Lock Sound Off Wi-Fi
· This icon indicates you can add or take out items after a cycle has started.
· To add or take out items, press Start/Pause (Hold to Start) to pause the
cycle, and then open the lid. To resume the cycle, close the lid, and then
press and hold Start/Pause (Hold to Start).
· This icon indicates the lid is locked and cannot be opened. · The lid locks
automatically during a cycle and this indicator turns on. · You can open the
lid when this icon disappears.
· This icon indicates that you should clean the drum using the SELF CLEAN
cycle.
· After every 20 cycles, this icon appears for an hour and then turns off
automatically. The icon will appear for 5 more cycles, turn off, and then will
not appear for another 20 cycles.
· This icon indicates that Child Lock is on. · For more information about
Child Lock, see page 46.
· This icon indicates that the sound is off
· This icon indicates that the washer is connected to Wi-Fi.
38 English
Untitled-1 38
2023-09-11 7:09:42
Simple steps to start
2
3
1. Press Power to turn on the washer. 2. Turn the Cycle Selector to select a
cycle. 3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as
necessary. 4. Select desired options as necessary. 5. Press and hold
Start/Pause (Hold to Start). To change the cycle during operation 1. Press
Start/Pause (Hold to Start) to stop operation. 2. Select a different cycle,
and repeat steps 2-3 above if necessary. 3. Press and hold Start/Pause (Hold
to Start) again to start the new cycle.
1
5 4
Untitled-1 39
English39
2023-09-11 7:09:42
Operations
Cycle overview
NOTE
The washer detects the weight of the items and automatically adjusts the
optimal water level, washing time, rinse counts, and spin counts. (This may
not be applicable on some cycles.)
Cycle NORMAL HEAVY DUTY
PET CARE WASH (WA54CG7150, WA53CG7155)
ACTIVEWEAR (WA55CG7100, WA54CG7105) WHITES COLORS
Description
· For cottons, bed linens, table linens, underwear, towels, or shirts. The
washing time and the number of rinses are automatically adjusted according to
the load.
· For sturdy, colorfast fabrics, heavily soiled items.
· For cleaning pet-related items and clothes. · This cycle is set to use high-
temperature water as default. Therefore, it is
recommended to wash items made of cotton. Wool, silk, lace, velvet, or dark-
colored clothes may be deformed or discolored. · For items with fillings, such
as cushions, remove the fillings and wash only the covers.
CAUTION
· Remove the pet hair on items and clean the pet hair filter before every wash
cycle to maximize the effectiveness of the cycle and prevent the pet hair from
remaining in the tub, contaminating other items.
· There might be pet hair and foreign matter in the tub after completing the
wash cycle. Remove foreign matter with a dry cloth.
· Do not wash pet-related items that contain hard or plastic materials, which
can cause noise or damage the inside of the tub.
· Some old and tough stains and odors on the items may not be completely
removed even after using this cycle.
· Do not wash pet-related items that contain electrical parts.
· For exercise wear such as sports jerseys, training pants, shirts/tops and
other performance clothing. This cycle provides effective soil removal with
gentle action for special fabric care.
· For white items. You can wash with or without bleach.
· Featuring additional rinses and reduced spinning to ensure that the laundry
is washed gently and rinsed thoroughly.
40 English
Untitled-1 40
2023-09-11 7:09:42
Cycle
BEDDING/WATERPROOF
DELICATES QUICK WASH DEEP WASH RINSE+SPIN SELF CLEAN DOWNLOADED
Description
· For bulky and large items, such as comforters, blankets, and sheets, and
waterproof or water resistant items. When washing comforters, use liquid
detergent.
CAUTION
· Do not wash waterproof items and non-waterproof items together. · Check the
specification label on each item to see if the item is
waterproof. · Use the BEDDING/WATERPROOF cycle for waterproof or water-
resistant
items such as plastic mats, ski pants, raincoats, and comforters which hardly
absorb water.
· For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics. ·
For best performance, use liquid detergents.
· For lightly soiled garments needed quickly. · For best performance,
recommended load is 4 lb. or lower.
· Use more water in washing and rinsing.
· For loads that need rinsing and spinning only. · You can also select this
cycle for additional rinsing and spinning after
running other cycles.
· Cleans the drum by removing dirt and bacteria from the drum. · Perform once
every 20 washes. · Make sure the drum is empty.
· Select to choose from more cycles available on the SmartThings app on your
smartphone.
· Available cycles: PERM PRESS, WOOL, ECO COLD, DENIM, POWER RINSE. · Factory
setting: PERM PRESS.
Untitled-1 41
English41
2023-09-11 7:09:42
Operations
Cycle chart
Use this chart to set the best cycle and options for you laundry. NOTE
Setting : factory setting : can be selected
Temp. 5: Hot (Level 5)
4: (Level 4) 3: (Level 3) 2: (Level 2) 1: Cold (Level 1)
Rinse 5: 5 times (Level 5)
4: (Level 4) 3: (Level 3) 2: (Level 2) 1: 1 time (Level 1)
Spin 5: High (Level 5)
4: (Level 4) 3: (Level 3) 2: (Level 2) 1: No Spin (Level 1)
Soil 5: Heavy (Level 5)
4: (Level 4) 3: (Level 3) 2: (Level 2) 1: Light (Level 1)
Cycle
NORMAL HEAVY DUTY PET CARE WASH (WA54CG7150, WA53CG7155) ACTIVEWEAR
(WA55CG7100, WA54CG7105)
WHITES COLORS BEDDING/WATERPROOF DELICATES QUICK WASH DEEP WASH RINSE+SPIN
SELF CLEAN
Temp.
Rinse
5
4
3
2
1
5
4
3
2
1
42 English
Untitled-1 42
2023-09-11 7:09:42
Cycle
NORMAL HEAVY DUTY PET CARE WASH (WA54CG7150, WA53CG7155) ACTIVEWEAR
(WA55CG7100, WA54CG7105)
WHITES COLORS BEDDING/WATERPROOF DELICATES QUICK WASH DEEP WASH RINSE+SPIN
SELF CLEAN
Cycle
NORMAL HEAVY DUTY PET CARE WASH (WA54CG7150, WA53CG7155) ACTIVEWEAR
(WA55CG7100, WA54CG7105)
WHITES COLORS BEDDING/WATERPROOF DELICATES QUICK WASH DEEP WASH RINSE+SPIN
SELF CLEAN
Spin
Soil
5
4
3
2
1
5
4
3
2
1
Pre Soak
Options
Fabric Softener
Deep Fill
Super Speed
Untitled-1 43
English43
2023-09-11 7:09:42
Operations
Special features
Active Waterjet (for prewash)
You can use the Active Waterjet function to hand-wash your items before you
put them in the washer. 1. Press Power to turn on your washer. 2. Open the
lid. 3. Press Active Waterjet to supply water. 4. Hand-wash the items. 5. When
done, press Active Waterjet again to stop the
water.
NOTE
If you want to hand-wash while the washer is operating, press Start/Pause
(Hold to Start) to stop operation, and then follow steps 1-4 above.
NOTE
· The Active Waterjet function stops operating automatically when the washer
detects the maximum water level.
· The Active Waterjet function stops operating automatically 5 minutes after
it begins. To add more water, press Active Waterjet again to resupply water.
· If the Active Waterjet function is activated immediately after the washer
turns on, the washer will spray water for 1 second before supplying water
through the Active Waterjet outlet.
· To drain water added by the Active Waterjet function, turn the power off.
Water will be drained automatically for few minutes, and then you can turn the
power on again when the water is completely drained.
CAUTION
· Do not block the Active Waterjet outlet with hands. Water may leak outside
the tub, causing a system failure.
· Do not use the Active Waterjet to wash shoes, food, or pets. · Due to
differences in air pressure, water coming from the Active Waterjet may
splatter when you first
activate it. · Make sure the lid is closed tightly before you start a load of
laundry.
44 English
Untitled-1 44
2023-09-11 7:09:42
Delay End You can set the washer to finish your wash automatically at a later
time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The
hour displayed indicates the time the wash will finish. 1. Select a cycle.
Then, change the cycle settings if necessary. 2. Press Delay End repeatedly
until a desired end time is set. 3. Press and hold Start/Pause (Hold to
Start). 4. To cancel Delay End, restart the washer by pressing Power.
Real-life case You want to finish a two-hour cycle 3 hours from now. To do
this, you add the Delay End option to the current cycle with a 3-hour setting,
and then press and hold Start/Pause (Hold to Start) at 2:00 pm. The washer
starts operating at 3:00 pm and ends at 5:00 pm. Provided below is the time
line for this example.
2:00 pm Set Delay End to 3 hours
3:00 pm Start
5:00 pm End
Sound Off You can turn on or off the sound from the washing machine. Please
note that this setting does not affect the sound that notifies information
codes. · To mute the sound, hold down Super Speed for 3 seconds. · To unmute
the sound, hold down again for 3 seconds.
ATC (Auto Temperature Control) ATC enables the washer to control water
temperatures in each washing cycle using the internal thermistor. It is
designed to maintain certain washing temperatures for best results.
NOTE
· If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold
water. This is normal because the machine is designed to reduce power
consumption. In these cycles, the water temperature for Level 5 is similar to
bath-water temperatures, and Level 3 is similar to comfortable swimming pool
temperatures.
· To wash clothes at a specific temperature, you must choose a different cycle
first.
Untitled-1 45
English45
2023-09-11 7:09:43
Operations
Child Lock The Child Lock function locks the washer door to prevent children
from climbing into and suffocating inside the tub.
Activating the Child Lock function Press and hold Temp. and Rinse
simultaneously for approximately 3 seconds.
· When you activate the Child Lock function, the Child Lock indicator blinks.
Using the Child Lock function If the lid is opened when the Child Lock
function is on, “dC” is displayed and an alarm sounds. · If the water level in
the tub is above the safe water level, “dC” is displayed on the LED display
and the
washer starts to drain water by force after 30 seconds. · If the water level
in the tub is above the safe water level and the Child Lock function is turned
on while
the lid is open, “CL” is displayed on the LED display, even if the washer is
turned off, and the washer drains water by force. · When Child Lock is on and
the washer is off, if the water in the tub is above the safe water level and
the lid is opened, “CL” is displayed on the LED display. No alarm sounds, but
the washer drains the water. When the draining operation finishes, the power
automatically turns off again. · If you activate the Child Lock function while
the washer is running, the Start/Pause (Hold to Start) button will not work. ·
After the compulsory drain, “CL” blinks at 1 second intervals and the washer
enters the “CL” mode. (When the washer is in the “CL” mode, only the Power
button works.) · To cancel the “CL” mode, turn the power off and then on
again. · To cancel the “dC” mode, deactivate the Child Lock function. To
deactivate the Child Lock function, press and hold Temp. and Rinse
simultaneously for at least 3 seconds.
Deactivating the Child Lock function Press and hold both Temp. and Rinse
simultaneously for approximately 3 seconds.
· When you deactivate the Child Lock function, the Child Lock indicator is
turned off. · The Child Lock function prevents children or the infirm from
accidently operating the washer and
injuring themselves.
WARNING If a child enters the washer, the child may become trapped and
suffocate.
CAUTION · Once you have activated the Child Lock function, it continues
working even if the power is turned off. · Forcing the lid open can result in
injury or damage to the product.
NOTE To add laundry after you have activated the Child Lock function, you must
first deactivate the Child Lock function.
46 English
Untitled-1 46
2023-09-11 7:09:43
DOWNLOADED cycle You can choose from more cycles available on the SmartThings
app on your smartphone. 1. On your smartphone, select the DOWNLOADED cycle.
– You can choose from PERM PRESS, WOOL, ECO COLD, DENIM, and POWER RINSE. 2.
Press Power on your washer. 3. Turn the Cycle Selector to DOWNLOADED. 4. Press
and hold Start/Pause (Hold to Start).
Untitled-1 47
English47
2023-09-11 7:09:43
Operations
SmartThings
Wi-Fi connection On your smartphone, go to Settings and turn on the wireless
connection and select an AP (Access Point). · This appliance supports the Wi-
Fi 2.4 GHz protocols.
Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy
Apps), find the SmartThings app by searching for “SmartThings”. Download and
install the app on your device.
NOTE The app is subject to change without notice for improved performance.
Log in You must first log into SmartThings with your Samsung account. To
create a new Samsung account, follow the instructions on the app. You don’t
need a separate app to create your account.
NOTE If you have a Samsung account, use the account to log in. A registered
Samsung smartphone user automatically logs in.
To register your appliance to SmartThings 1. Make sure your smartphone is
connected to a wireless network. If not, go to Settings and turn on the
wireless connection and select an AP (Access Point). 2. Open SmartThings on
your smartphone. 3. If you see the message, “A new device is found.”, select
Add. 4. If no message appears, select + and select your appliance in a list of
devices available. If your appliance
is not listed, select Device Type > Specific Device Model, and then add your
appliance manually. 5. Register your appliance to the SmartThings app as
follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to
SmartThings. b. When registration is complete, your appliance appears on your
smartphone. If you’re moving out, we recommend you completely wipe the
appliance and do a network reset on it before you leave it behind. If you’re
moving in, the easiest way to take control and remove the previous user’s
access is to add it to SmartThings yourself. But if you don’t plan on using
SmartThings, a network reset should be performed to protect your privacy. In
rental properties, there’s a regular change of ownership. To ensure resident
privacy, Wi-Fi and/or other connectivity settings should be reset at each
change of resident. Please refer to factory reset instructions in this manual.
48 English
Untitled-1 48
2023-09-11 7:09:43
Smart Care
To enable this function, you must first download the Samsung Smart
Washer/Dryer app from the Play Store or the App Store and install it on a
mobile device that has a camera function. The Smart Care function has been
optimized for Galaxy and iPhone mobile devices (applicable models only). 1.
When the washer detects an issue to check, an information code appears on the
display. To enter Smart
Care mode, press and hold Soil for 3 seconds. 2. The washer starts the self-
diagnosis procedure and displays an information code if a problem is
detected. 3. Run the Samsung Smart Washer/Dryer app on your mobile device, and
then tap Smart Care. 4. Put the mobile device close to the washer’s display so
that the smartphone camera and the washer face
each other. The information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides
detailed information about the
problem with applicable solutions.
NOTE
· The function name, Smart Care, may differ depending on the language. · If
the washer’s display reflects light, the app may fail to recognize the
information code. · If the app fails to recognize the information code, you
can enter the code manually on the app.
Untitled-1 49
English49
2023-09-11 7:09:43
Maintenance
Keep the washer clean for best performance and to lengthen its life cycle.
WARNING Certain internal parts are intentionally not grounded and may present
a risk of electric shock only during servicing. Service personnel Do not
contact the following parts while the appliance is energized: Control board,
heat sink, motor, inlet valve, heater, and pump.
SELF CLEAN
Certain usage and environmental conditions may result in some residue build-up
or odor in the washer tub. To prevent this build-up of residue or odor causing
bacteria and keep your washer tub fresh and clean, perform the SELF CLEAN
cycle at least once a month or every 20 cycles. Perform the recommended
procedure below when using the SELF CLEAN cycle. 1. Remove all items from the
washer tub and ensure the tub is empty. Laundry left in the tub during the
SELF CLEAN cycle may be damaged. 2. Press Power to turn on the washer. 3. Turn
the Cycle Selector to SELF CLEAN. 4. Press and hold Start/Pause (Hold to
Start).
NOTE · The water temperature for SELF CLEAN is defaulted to Hot. This
temperature cannot be changed. · In the case where residue is present in the
washer tub, add 1 cup (8 fl.oz, 240ml) of liquid chlorine bleach
to the bleach compartment before you start the SELF CLEAN cycle. · Do not use
or mix any other detergent or chemicals during the SELF CLEAN cycle. If
necessary, run a
RINSE+SPIN cycle after the SELF CLEAN cycle has completed to help remove any
remaining residue.
CAUTION · Check the washer tub before using the SELF CLEAN cycle. Remove any
remaining water in the tub by
running a SPIN ONLY cycle prior to starting the SELF CLEAN cycle. · If there
is chlorine bleach left in the washer tub for an extended period of time, rust
can occur.
SELF CLEAN reminder · After 20 washing cycles, the SELF CLEAN LED reminder
icon and the SELF CLEAN cycle LED will blink on
the control panel for an hour and then turn off automatically. · The reminder
will appear on the control panel for 5 additional consecutive cycles before
turning off. The
next reminder will not appear until another 20 cycles have been completed.
50 English
Untitled-1 50
2023-09-11 7:09:43
Cleaning the exterior
1. Turn off the water taps after finishing the day’s washing. This will shut
off the water supply to your washer and prevent the unlikely possibility of
damage from escaping water. Leave the lid open to allow the inside of your
washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they
occur. Clean the following as recommended below: – Control Panel Clean with
a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel. – Cabinet Clean with soap and water.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor,
mold, mildew, or bacterial residue that may remain in your washer as a result
of washing clothes.
CAUTION Failure to follow these instructions may result in unpleasant
conditions, including odors and/or permanent stains on your washer or laundry.
NOTE Hard water deposits may be removed, if needed. Use a cleaner labeled
“Washer safe”.
Care for an extended period of non-use
Avoid leaving the washer unused for an extended time. However, if you intend
to leave the washer unused for a long period of time, follow the directions
below: 1. Press Power, and then turn the Cycle Selector to QUICK WASH. 2.
Empty the drum, and then press and hold Start/Pause (Hold to Start). 3. When
the cycle is complete, close the water taps and disconnect the water hoses. 4.
Turn off the washer, and then unplug the power cord. 5. Open the door to let
air circulate through the drum.
Untitled-1 51
English51
2023-09-11 7:09:43
Maintenance
Pet hair filter (applicable models only)
NOTE Clean the pet hair filter before every wash cycle to maximize the
effectiveness of the PET CARE WASH cycle.
1. Press down the upper area of the filter case to remove.
2. Unlock the cover, and clean the filter with running water and a brush.
52 English
Untitled-1 52
2023-09-11 7:09:43
CAUTION If a sharp object is caught in the filter, open the filter and remove
the object by pushing it out from the inside to avoid damaging the filter.
3. When cleaning is complete, close the cover and reinsert the filter case to
the original position. You will hear a clicking sound when the filter case
fits in. CAUTION
Properly attach the filter. If not, the filter may fall out during the
operation.
Untitled-1 53
English53
2023-09-11 7:09:43
Maintenance
Cleaning the mesh filter
Clean the mesh filters in the water inlets once or twice a year. 1. Turn off
the washer, and then unplug the power cord. 2. Close the water taps. 3. Loosen
and disconnect the water hoses from the back of the washer. Cover the end of
each hose with a cloth or towel to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valves.
5. Thoroughly clean the mesh filters in water. 6. Completely dry the mesh
filters. Do not dry in direct
sunlight. 7. Reinsert the mesh filters, and then reconnect the
water hoses. 8. Open the water taps.
NOTE If a mesh filter is clogged, the “4C” information code appears on the
washer’s display screen.
54 English
Untitled-1 54
2023-09-11 7:09:44
Cleaning the detergent drawer
1. Fully pull out the detergent drawer.
2. To remove, pull the detergent drawer while pushing the ends of each side
in.
3. Remove the inserts from the compartments. Rinse the inserts and the drawer
in warm water and clean with a soft brush.
Untitled-1 55
English55
2023-09-11 7:09:44
Maintenance
A B
4. Clean the drawer opening thoroughly with a small, non-metallic brush.
CAUTION
Do not spray water into the detergent drawer recess. It may cause electronic
shock or fire. Unplug power if necessary.
NOTE
· Make sure the drawer recess is completely dry before inserting the detergent
drawer.
· Tightly attach the tops of both compartments before inserting them back into
the drawer.
5. Return the inserts to the proper compartments. Replace the drawer by
placing the drawer rail (A) on the compartment rail (B) while tilting the
drawer downward.
6. Fully push the drawer back to close.
56 English
Untitled-1 56
2023-09-11 7:09:44
Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and
try the suggestions.
Problem Does not turn on.
Does not start.
Water is not supplied.
After a cycle, detergent remains in the automatic dispenser.
Action
· Make sure your home electrical system is providing electrical power that
matches the requirements of the washer. See page 18.
· Make sure the power cord is completely plugged in. · Check the fuse or reset
the circuit breaker. · If you have turned the power off to drain the water
added by the
Active Waterjet function, power does not turn on until the water is completely
drained.
· Make sure the door is closed. · Make sure the water taps are open. · Make
sure to press or tap Start/Pause (Hold to Start) to start the
washing machine. · Make sure Child Lock is not activated. · Before the washing
machine starts to fill, it will make a series of
clicking noises to check the door lock, and then does a quick drain. · Was the
door opened during the spinning cycle? Close the door, and
then press or tap Start/Pause (Hold to Start) to resume. · The machine has
entered Standby, has paused, or is in a soaking
cycle. Please wait. · Check the fuse or reset the circuit breaker.
· Make sure you press or tap Start/Pause (Hold to Start) after selecting the
cycle and options.
· Make sure the water taps are open. · Are the mesh filters in the water
inlets clogged? Clean the mesh
filters by brushing with a toothbrush. See page 54. · Is the water supply cut
off? If the water supply is cut off, close the tap
and power off. · Straighten the water supply hoses. · Open and close the door,
and then press or tap Start/Pause (Hold to
Start). · If the water pressure is low, it takes longer to start washing. · If
the water level is not as high as necessary or lower than expected,
use the level selector to adjust the water level.
· Make sure the washing machine is running with sufficient water pressure.
· Make sure the detergent drawer is properly inserted. · Remove and clean the
detergent drawer, and then try again.
Untitled-1 57
English57
2023-09-11 7:09:44
Troubleshooting
Problem Vibrates excessively or makes noise.
Stops.
Fills with the wrong temperature water.
Action
· Make sure the washing machine is on a level floor. If the floor is not
level, use the levelling feet to adjust the washing machine.
· Make sure the washing machine is not contacting any other object. · Make
sure the laundry load is balanced. · Make sure the laundry is spread evenly in
the washing machine.
Spread out the laundry evenly and start again. · Make sure the space around
the washing machine is free of objects. · Humming is produced normally during
operation. · Objects such as coins can cause noise. Remove these objects from
the
washing machine after washing is complete.
· Make sure the washer’s power cord is fully plugged in and the circuit is
live.
· Check the fuse or reset the circuit breaker. · Close the door, and then
press or tap Start/Pause (Hold to Start) to
start the washing machine. For your safety, the washing machine will not spin
unless the door is closed. · Before the washing machine starts to fill, it
will make a series of clicking noises to check the door lock, and then does a
quick drain. · There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start. · Make sure the inlet hose filters at the
taps are not clogged. Periodically clean the filters. See page 54. · This
problem can occur temporarily due to low voltage in your household electrical
system. It will be resolved when the voltage returns to normal.
· Fully open both water taps. · Make sure the temperature selection is
correct. · Make sure the hoses are connected to the correct water taps. Flush
the water lines. · Disconnect the hoses and clean the mesh filters. The water
inlet
mesh filters may be clogged. See page 54. · While the washing machine fills,
the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal. · While the washing machine fills, you may notice
just hot and/or just cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of the automatic
temperature control feature as the washing machine determines the water
temperature.
58 English
Untitled-1 58
2023-09-11 7:09:44
Problem Door (Lid) locked or will not open.
Does not drain and/or spin.
Load is wet at the end of the cycle.
Leaks water.
Excessive suds.
Action
· While the washing machine is operating, press or tap Start/Pause (Hold to
Start) to stop the washing machine.
· It may take a few moments for the door lock mechanism to disengage.
· Check the fuse or reset the circuit breaker. · Make sure the electrical
voltage is normal. · Make sure the washing machine is plugged in. · Make sure
the drain hose is pointed downward. (Natural drain models
only) · Make sure the drain hose is not clogged. · Make sure the drain hose is
not kinked. · Straighten the drain hose. If there is a drain restriction, call
for
service. · Close the door, and then press or tap Start/Pause (Hold to Start).
For your safety, the washing machine will not spin unless the door is closed.
· Use the High or Extra High spin speed cycle. (Applicable model only) · Use
high efficiency (HE) detergent to reduce oversudsing. · The load is too small.
Small loads (one or two items) may become
unbalanced and not spin completely.
· Make sure all hose connections are tight. · Make sure the water supply
hoses’ rubber washers are in the correct
position. Screw the hoses on tightly again. See pages 21 through 23. · Make
sure the end of the drain hose is correctly inserted and secured
to the drain system. · Avoid overloading. · Use high efficiency (HE) detergent
to prevent oversudsing. · Make sure the water supply hose is not kinked. · If
the water supply pressure is too strong, water may leak. Close the
water tap a little. · Make sure water is not leaking from the water tap. If it
is, repair the
water tap.
· Use high efficiency (HE) detergent to prevent oversudsing. · Reduce the
detergent amount for soft water, small loads, or lightly
soiled loads. · Don’t use Non-HE detergent.
Untitled-1 59
English59
2023-09-11 7:09:44
Troubleshooting
Problem The spin basket or drain/ supply hose is frozen.
Water drains out immediately.
Stains on clothes. Has odors. Thumping sound
Action
· Use warm water to help loosen the water supply hoses and drain hose, and
then disconnect them. Soak them in warm water.
· Fill the spin basket with warm water, and then wait for about 10 minutes.
· Put a hot towel on the drain hose connector. · Reconnect the water supply
hoses and drain hose, and then check if
water is supplied properly.
· Make sure the drain hose is not clogged, and is hung over the drain hose
hook. Fill the spin basket halfway with water, and try spinning again.
· Lift the end of the drain hose to prevent water from draining. Fill the spin
basket halfway with water, and then run the Spin cycle after releasing the
drain hose.
· Make sure the drain hose is installed correctly. See pages 23 and 24. Adjust
the position of the drain hose as instructed.
· Select an appropriate cycle for the laundry. Use the HEAVY DUTY cycle for
stained clothes.
· Apply a recommended amount of detergent as instructed by the detergent
manufacturer.
· Clean the magic filter (if it comes with your washer) on a regular basis.
· Excessive suds collect in recesses and can cause foul odors. · Run a SELF
CLEAN cycle to sanitize periodically. · Dry the washing machine interior after
a cycle has finished.
· Heavy wash loads may cause a thumping sound, and it is normal. · If the
thumping sound continues, the washer may be out of balance.
Stop the washer and redistribute the load in the washer.
If a problem persists, contact a local Samsung service center.
60 English
Untitled-1 60
2023-09-11 7:09:44
Information codes
The washer may display information codes to help you understand what is occurring with your washer better.
Code 1C 3C 4C 4C2 5C
Meaning
The Water Level sensor is not working properly. · Turn off the washer, unplug
it, wait 30 seconds, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
NOTE
If the washer displays “1C”, the washer will automatically drain for 3
minutes. During this time, the Power button is inoperative.
Check the motor for operation. · Try restarting the cycle. · If the problem
continues, call for service.
Water is not supplied. · Make sure the water taps are open. · Make sure the
water hoses are not clogged. · Make sure the water taps are not frozen. · Make
sure the washing machine is operating with sufficient water pressure. · Make
sure that the cold water tap and the hot water tap are properly connected. ·
Clean the mesh filter as it may be clogged. · Make sure water hoses are not
kinked.
NOTE
If the washer displays “4C”, the washer will automatically drain for 3
minutes. During this time, the Power button is inoperative.
· Make sure the cold water supply hose is firmly connected to the cold water
tap. If it is connected to the hot water tap, laundry may be damaged when some
cycles are run.
Water is not draining. · Make sure the drain hose is not frozen or clogged. ·
Make sure the drain hose is positioned correctly, depending on the connection
type. · Clean the mesh debris filter as it may be clogged. · Make sure the
drain hose is straight all the way to the drain system. · Turn off the washer,
unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Untitled-1 61
English61
2023-09-11 7:09:44
Troubleshooting
Code 9C1 9C2 AC6 dC HC
LC
OC
Meaning
The electronic control needs to be checked (Over Voltage Error). · Check if
power is supplied properly. · Turn off the washer, unplug it, wait one minute,
and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Low voltage detected. · Check if the power cord is plugged in. · Turn off the
washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Inverter Communication problem. · Turn off the washer, unplug it, wait one
minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Operating the washer with the door open. · Make sure the door is properly
closed. · Make sure laundry is not caught in the door.
High temperature heating check. · Turn off the washer, unplug it, wait one
minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Check the drain hose. · Make sure the end of the drain hose is positioned
correctly. · Make sure the drain hose is not clogged. · Turn off the washer,
unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
NOTE
When the washer displays “LC”, the washer drains for 3 minutes. During this
time, the Power button is inoperative.
Water overflowed. · Restart after spinning. · Turn off the washer, unplug it,
wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
62 English
Untitled-1 62
2023-09-11 7:09:44
Code PC PC1 Ub Ur 8C dn
Meaning
When position of the clutch can’t be detected. · Turn off the washer, unplug
it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
After position of the clutch is detected, if the signal from the clutch hall
is incorrect. · Turn off the washer, unplug it, wait one minute, and then plug
the washer in
again. If the information code remains, contact a Samsung customer service
center.
Spinning does not work. · Make sure laundry is spread out evenly. · Make sure
the washing machine is on a flat, stable surface. · Redistribute the load. If
only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and
a “Ub” check message will appear in the display.
Display for additional rinsing. · Appears when additional rinsing cycle senses
that tub is unbalanced. · Press any button/key to release the display.
Check the MEMS sensor. · Power the washer off. Wait 2-3 minutes, power the
washer on, and then try
again. · If the problem continues, call for service.
Firmware update is in progress through SmartThings. · To use the product, wait
about 30 minutes until the firmware update completes.
(The time required to complete the firmware update may vary depending on your
Internet connection.) · This code will remain on the display, regardless of
power on and off, until the firmware update is complete.
For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG).
Untitled-1 63
English63
2023-09-11 7:09:44
Specifications
Fabric care chart
The following symbols provide garment care direction. The clothing care labels
include symbols for drying, bleaching, drying and ironing, or dry cleaning
when necessary. The use of symbols ensures consistency among garment
manufacturers of domestic and imported items. Follow care label directions to
optimize garment life and reduce laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle resistant/ Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot Warm Cold
NOTE The temperature range for Hot is 135 °F (57 °C) or below, 95 °F (35 °C)
or below for Warm, and 68 °F (20 °C) or below for Cold. Wash water temperature
must be a minimum of 60 °F (16 °C) for detergent activation and effective
cleaning.
Bleach
Any bleach (when needed)
Only non-chlorine (color-safe) bleach (when needed)
Tumble dry
Normal Permanent press/Wrinkle resistant/ Wrinkle control Gentle/Delicates
Special instructions Line dry/Hang to dry Drip dry Dry flat
Heat setting High Medium Low Any heat No heat / Air
Iron dry or steam temperatures High Medium Low
64 English
Untitled-1 64
2023-09-11 7:09:46
Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron) Do not iron
Dry-clean Dry-clean Do not dry-clean Line dry/Hang to dry Drip dry Dry flat
Helping the environment
· Your washer is manufactured from recyclable materials. If you decide to
dispose of it, please observe local waste disposal regulations. Cut off the
power cord so that the appliance cannot be connected to a power source. Remove
the lid so that animals and small children cannot get trapped inside the
appliance.
· Do not exceed the detergent quantities recommended in the detergent
manufacturers’ instructions. · Use stain removal products and bleaches before
the wash cycle only when necessary. · Save water and electricity by only
washing full loads (the exact amount depends upon the program
used).
Untitled-1 65
English65
2023-09-11 7:09:47
Specifications
Declaration of conformity
This appliance complies with UL2157.
Specification sheet
Type
Model name
Water pressure (psi (kPa))
Spin revolution
NET weight (lb (kg))
Power consumption
Washing
120 V
Top loading washer
WA55CG7100 WA54CG7150
WA54CG7105 WA53CG7155
20-116 (137-800) 20-116 (137-800)
750 rpm
750 rpm
134.5 (61.0)
136.7 (62.0)
700 W
NOTE You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
66 English
Untitled-1 66
2023-09-11 7:09:47
LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE AND/ OR
PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the
original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials or workmanship for the following limited warranty
periods, starting on the date of delivery to the original consumer purchaser:
Parts and labor : One (1) year Stainless tub part (Part Only) : Three (3)
years
Washing motor follow motor type · Washing DIT (Digital Inverter Motor) motor
part (Part Only):
– Twenty (20) years · Washing AC motor part (Part Only):
– Five (5) years
This limited warranty is valid only on products purchased and used in the
United States that have been installed, operated, and maintained according to
the instructions attached to or furnished with the product. To receive
warranty service, the purchaser must contact SAMSUNG at the address or phone
number provided below for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale and/or proof of delivery must be presented
upon request to SAMSUNG or SAMSUNG’s authorized service center to receive
warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service
is not available, SAMSUNG may elect, at its option, to provide transportation
of the product to and from an authorized service center. If the product is
located in an area where service by a SAMSUNG authorized servicer is not
available, you may be responsible for a trip charge or required to bring the
product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
During the applicable warranty period, a product will be repaired, replaced,
or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. SAMSUNG may also replace any part covered by
this warranty with a new or reconditioned part. Replacement parts and products
are warranted for the remaining portion of the original product’s warranty or
ninety (90) days, whichever is longer. All replaced parts and products are the
property of SAMSUNG and you must return them to SAMSUNG.
Untitled-1 67
English67
2023-09-11 7:09:47
LIMITED WARRANTY (U.S.A.)
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery,
installation, and uses for which this product was not intended; damage caused
by unauthorized modification or alteration of the product; product where the
original factory serial numbers have been removed, defaced, changed in any
way, or cannot be readily determined; cosmetic damage including scratches,
dents, chips, and other damage to the product’s finishes; damage caused by
abuse, misuse, pest infestations, accident, fire, floods, or other acts of
nature or God; damage caused by use of equipment, utilities, services, parts,
supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG; damage caused by
incorrect electrical line current, voltage, fluctuations and surges; damage
caused by failure to operate and maintain the product according to
instructions; in-home instruction on how to use your product; and service to
correct installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e., house wiring, fuses, or
water inlet hoses). The cost of repair or replacement under these excluded
circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG
at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specific rights, and
you may also have other rights, which vary from state to state.
68 English
Untitled-1 68
2023-09-11 7:09:47
LIMITATION OF REMEDIES YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR,
PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS
PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY
FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion
or limitation of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you specific rights,
and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, firm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at: Samsung Electronics
America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG
(726-7864) www.samsung.com/us/support
Untitled-1 69
English69
2023-09-11 7:09:47
Warranty (CANADA)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the
original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of:
Parts and labor : One (1) year Washing motor follow motor type · Washing DIT
(Digital Inverter Motor) motor part (Part Only):
– Twenty (20) years · Washing AC motor (Part Only):
– Five (5) years
This limited warranty begins on the original date of purchase, and is valid
only on products purchased and used in the Canada. To receive warranty
service, the purchaser must contact SAMSUNG for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be presented
upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service
center. SAMSUNG will provide in-home service during the warranty period at no
charge, subject to availability within the Canada. In-home service is not
available in all areas.
To receive in-home service, product must be unobstructed and accessible to the
service agent. If service is not available, SAMSUNG may elect to provide
transportation of the product to and from an authorized service center.
SAMSUNG will repair, replace, or refund this product at our option and at no
charge as stipulated herein, with new or reconditioned parts or products if
found to be defective during the limited warranty period specified above. All
replaced parts and products become the property of SAMSUNG and must be
returned to SAMSUNG. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.This limited
warranty covers manufacturing defects in materials and workmanship encountered
in normal, noncommercial use of this product and shall not apply to the
following: damage that occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product
or serial numbers; cosmetic damage or exterior finish; accidents, abuse,
neglect, fire, water, lightning, or other acts of nature or God; use of
products, equipment, systems, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or
connectors not supplied or authorized by SAMSUNG that damage this product or
result in service problems; incorrect electrical line voltage, fluctuations
and surges; customer adjustments and failure to follow operating instructions,
maintenance and environmental instructions that are covered and prescribed in
the instruction book; product removal and reinstallation; problems caused by
pest infestations. This limited warranty does not cover problems resulting
from incorrect electric current, voltage or supply, light bulbs, house fuses,
house wiring, cost of a service call for instructions, or fixing installation
errors. SAMSUNG does not warranty uninterrupted or error-free operation of the
product.
70 English
Untitled-1 70
2023-09-11 7:09:47
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER
EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS
FOR A PARTICULAR PURPOSE.
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR
LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS
AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS
PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some provinces do not allow limitations on how long an implied warranty lasts,
or the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty gives you specific rights, and you may also have other rights,
which vary from province to province.
To obtain warranty service, please contact SAMSUNG at: Samsung Electronics
Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Visits by a Service Engineer to explain functions, maintenance or installation
is not covered by warranty. Please contact your Samsung call agent for help
with any of these issues.
Untitled-1 71
English71
2023-09-11 7:09:47
Scan this with your smartphone
QUESTIONS OR COMMENTS?QUESTIONS OR COMMENTS?
COUNTRY U.S.A
CANADA
CALL 1-800-SAMSUNG (726-7864)
1-800-SAMSUNG(726-7864)
OR VISIT US ONLINE AT www.samsung.com/us/support www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)
Untitled-1 72
2023-09-11 7:09:47
References
- Manual-Hub.com - Free PDF manuals!
- Samsung Open Source
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- P65Warnings.ca.gov
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Aide et assistance : produits | Samsung Canada
- Product Help & Support | Samsung CA
- Support Home | Official Samsung Support US
- Manual-Hub.com – Free PDF manuals!