TEKNIX BITK153TC Ceramic Hob Instruction Manual

TEKNIX BITK153TC Ceramic Hob

Product Information

The Ceramic Hob is a versatile cooking appliance that is designed to meet different kinds of cuisine demands. It features resistance wire heating, micro-computerized control, and multi-power selection, making it the optimal choice for modern  families. The hob is designed with customer satisfaction in mind and adopts a personalized design. It offers safe and reliable performance, ensuring a comfortable cooking experience and enabling users to fully enjoy the pleasure of cooking.

Product Overview

Specifications

• Model: BITK153TC / BIT156TC / BITK6TC
• Max Power Zone 1: 1800 W
• Max Power Zone 2: 1200 W
• Max Power Zone 3: 1800 W (BITK156TC and BITK6TC only)
• Max Power Zone 4: 1200 W (BITK156TC and BITK6TC only)

Product Components

The ceramic hob consists of the following components:

1. Heating zone with a maximum power of 1800 W
2. Heating zone with a maximum power of 1200 W
3. Control panel with various controls and indicators

The Control Panel

The control panel features the following controls:

1. ON/OFF switch
2. Power level selection
3. Timer setting
4. Child lock
5. Heating zone selection

Product Usage Instructions

Before Using Your New Hob
Before using your new hob, please take note of the following:

• Ensure that the hob is properly installed according to the installation manual.
• Remove any protective packaging or labels from the hob.
• Ensure that the hob is connected to a suitable power supply.
• Read and understand all safety instructions provided in the manual.

Using the Touch Controls
To operate the hob using the touch controls, follow these steps:

1. Ensure that the controls and surface of the hob are clean and dry.
2. Avoid covering the touch controls with any objects, as this may make them difficult to operate.
3. Avoid using cookware with jagged edges or a curved base, as this may affect the cooking performance.
4. Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone.
5. Always center your pan on the cooking zone for even heat distribution.

Using Your Hob
To start cooking with your hob, follow these steps:

1. Select the desired heating zone by touching the corresponding control on the control panel. An indicator next to the control will flash.
2. Place a suitable pan on the selected cooking zone, ensuring that the bottom of the pan and the surface of the cooking zone are clean and dry.

When you have finished cooking, follow these steps:

1. Select the heating zone that you wish to switch off by touching the corresponding control.
2. Turn off the cooking zone by scrolling down to 0 on the power level selection. Ensure that the display shows 0.
3. Turn off the entire hob by touching the ON/OFF control.
4. Avoid touching hot surfaces, as indicated by the “H” symbol. Wait for the surface to cool down before touching it.

Locking the Controls
To lock the controls for safety or cleaning purposes, follow these steps:

1. Touch the keylock control on the control panel. The timer indicator will show “Lo” to indicate that the controls are locked.

To unlock the controls and start using your hob again, follow these steps:

1. Make sure the hob is turned on.
2. Touch and hold the keylock control for 3 seconds.
3. The controls will now be unlocked, and you can start using your hob.

Frequently Asked Questions (FAQ)

• Q: Can I use my ceramic hob with any type of cookware?
  A: It is recommended to use cookware with a smooth base, a flat bottom, and a size that matches the cooking zone for optimal performance. Avoid using cookware with jagged edges or a curved base.

• Q: How do I clean my ceramic hob?
  A: To clean your ceramic hob, allow it to cool down completely before wiping it with a soft cloth or sponge. Avoid using abrasive cleaners or sharp objects that may scratch the surface. Refer to the cleaning instructions in the manual for more details.

• Q: What should I do if the surface of my hob becomes too hot to touch?
  A: If the surface of the hob becomes too hot to touch, the “H” symbol will be displayed. Wait for the surface to cool down to a  safe temperature before touching it. You can also use this as an energy-saving function by using the residual heat for further cooking.

SAFETY WARNINGS
PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY BEFORE USING THE APPLIANCE.

Installation

Electrical Shock Hazard

• Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance on it.
• Connection to a good earth wiring system is essential and mandatory.
• Means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
• Alterations to the domestic wiring system must only be made by a qualified electrician.
• Failure to follow this advice may result in electrical shock or death.

Cut Hazard

• Take care – panel edges are sharp.
• Failure to use caution could result in injury or cuts. Important safety instructions
• Read these instructions carefully before installing or using this appliance.
• No combustible material or products should be placed on this appliance at any time.
• Please make this information available to the person responsible for installing the appliance as it could reduce your installation costs.
• In order to avoid a hazard, this appliance must be installed according to these instructions for installation.
• This appliance is to be properly installed and earthed only by a suitably qualified person.
• This appliance should be connected to a circuit which incorporates an isolating switch providing full disconnection from the power supply.
• WARNING : Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
• Failure to install the appliance correctly could invalidate any warranty or liability claims.
• Regarding the details of installation, thanks to refer to the section .

Operation and maintenance Electrical Shock Hazard

• Do not cook on a broken or cracked cooktop. If the cooktop surface is break or crack, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
• Switch the cooktop off at the wall before cleaning or maintenance.
• Failure to follow this advice may result in electrical shock or death.

Health Hazard
This appliance complies with electromagnetic safety standards.

Hot Surface Hazard

• During use, accessible parts of this appliance will become hot enough to cause burns.
• Do not let your body, clothing or any item other than suitable cookware contact the ceramic glass until the surface is cool.
• Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.4
• Children less than 8 years of age shall be kept away unless continuously supervised.
• Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cooking zones that are on. Keep handles out of reach of children.
• Failure to follow this advice could result in burns and scalds.

Cut Hazard

• The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.
• Failure to use caution could result in injury or cuts.

Important safety instructions

• Never leave the appliance unattended when in use. Boilover causes smoking and greasy spillovers that may ignite.
• Never use your appliance as a work or storage surface.
• Never leave any objects or utensils on the appliance.
• Never use your appliance for warming or heating the room.
• After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the touch controls).
• Do not allow children to play with the appliance or sit, stand, or climb on it.
• Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
• Do not leave children alone or unattended in the area where the appliance is in use.
• Children or persons with a disability which limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
• Do not use a steam cleaner to clean your cooktop.
• Do not place or drop heavy objects on your cooktop.
• Do not stand on your cooktop.
• Do not use pans with jagged edges or drag pans across the glass surface as this can scratch the glass.
• Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the ceramic glass.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• This appliance is intended to be used in a domestic household environment only! Commercial use of any kind is not covered under the manufacturer’s warranty!
• WARNING : The appliance and its accessible parts become hot during use.
• Care should be taken to avoid touching heating elements.
• Children less than 8 years of age shall be kept away unless continuously supervised.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• WARNING : Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
• WARNING : Danger of fire: do not store items on the cooking surfaces.
• WARNING : If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for hob surfaces of glass-ceramic or similar material which protect live parts.
• A steam cleaner is not to be used.
• The appliance is not intended to be operated by means of an external timer or separate remote-control system.
• CAUTION : The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
• Power cord can’t accessible after installation.

Congratulations on the purchase of your new hob. We recommend that you spend some time to read this Instruction / Installation Manual in order to fully understand how to install correctly and operate it.
Read all the safety instructions carefully before use and keep this Instruction / Installation Manual for future reference.

Product Overview

Top View

The Control Panel

1. ON/OFF switch
2. Select power level
3. Setting the timer
4. Child lock
5. Select heating zone

Product Information

The ceramic hob can meet different kinds of cuisine demands because of resistance wire heating, micro-computerized control and multi-power selection, really the optimal choice for modern families.
The hob centers on customers and adopts personalized design. The hob has safe and reliable performances, making your life comfortable and enabling to fully enjoy the pleasure from life.

Before using your New Hob

• Read this guide, taking special note of the ‘Safety Warnings’ section.
• Remove any protective film that may still be on your ceramic hob.

Using the Touch Controls

• The controls respond to touch, so you don’t need to apply any pressure.
• Use the ball of your finger, not its tip.
• You will hear a beep each time a touch is registered.
• Make sure the controls are always clean, dry, and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.
• Do not use cookware with jagged edges or a curved base.
• Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Always centre your pan on the cooking zone.
• Always lift pans off the ceramic hob – do not slide, or they may scratch the glass.

Using your Hob

To start cooking
After power on, the buzzer beeps once, all the indicators light up for 1 second then go out, indicating that the hob has entered the state of standby mode.

1. Touch the ON/OFF
   switch. All the indicators show “– “

2. Place a suitable pan on the cooking zone that you wish to use.
   Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.

3. Touching the heating zone selection control, and an indicator next to the key will flash

4. Select a heat setting by touching the “-” or “+” control.

   • If you don’t choose a heat setting within 1 minute, the Ceramic hob will automatically switch off. You will need to start again at step 1.
   • You can modify the heat setting at any time during cooking.

When you have finished cooking

1. Touching the heating zone selection that you wish to switch off
2. Turn the cooking zone off by scrolling down to”0”. Make sure the display shows”0”.
3. Turn the whole cooktop off by touching the ON/OFF control.
4. Beware of hot surfaces “H” will show which means cooking zone is too hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy saving function if you want to heat further pans, use the hotplate that is still hot.

Locking the Controls

• You can lock the controls to prevent unintended use (for example children accidentally turning the cooking zones on).
• When the controls are locked, all the controls except the ON/OFF control are disabled.

To lock the controls
Touch the keylock  control. The timer indicator will show “Lo “.

To unlock the controls

1. Make sure the hob is turned on.
2. Touch and hold the keylock control for 3 seconds.
3. You can now start using your hob.

For model BITK6TC

To lock the controls

• Touch “+” and “-” the same time. The timer indicator will show “Lo “. To unlock the controls
• Touch “+” and “-” the same time for 3 seconds.

When the hob is in lock mode, all the controls are disable except the ON/OFF, you can always turn the hob off with the ON/OFF control in an emergency, but you shall unlock the hob first in the next operation.

Residual Heat Warning
When the hob has been operating for some time, there will be some residual heat. The letter “H” appears to warn you to keep away from it.

Auto Shutdown
Safety feature of the hob is auto shut down. This occurs whenever you forget to switch off a cooking zone. The default shutdown times are shown in the table below:

15min Auto Cut-off Function (for BITK156TC only)

BITK156TC was preset 15min auto cut-off function.

• Once you have turned on the heating zone(s), the cut-off timer will be activated automatically. The zone will automatically turn off after 15minutes.
• If you need to use more than 15 min, please turn on the zone again after automatic cut-off

Using the Timer
You can use the timer in two different ways:

• You can use it as a minute minder. In this case, the timer will not turn any cooking zone off when the set time is up.
• You can use it as cut-off timer to turn one or more cooking zones off after time is up.
  • You can set the timer up to 99 minutes.
• Model BITK6TC has no timer setting.
• Model BITK156TC only has 15min timer.

Using the Timer as a Minute Minder

1. Make sure the cooktop is turned on. And zone slection key is not activated (zone indication ‘-‘ is not blinking).
   Note : you can set minute minder before or after cooking zone power setting finished.

2. Touch timer key, “00” will show in the timer display and “0” will blink.

3. Set the time by touching the”-” or” +” control of the timer (e.g. 5)

4. Touch timer control again, then “0” will flash.

5. Set the time by touching the “-” or “+” control (e.g.9), now the timer you set is 95 minutes. Note : Due to model BITK156TC only has 15 min timer, set 15 minutes timer by touching“-” or “+” control directly.

6. When the time is set, it will begin to count down immediately. The display will show the remaining time.

7. Buzzer will bips for 30 seconds and the timer indicator shows “- – “ when the setting time finished.

Using the timer to switch off one or more cooking zones

1. Touching the heating zone selection control that you want to set the timer for.

2. Touch timer control, the “00” will show in the timer display. and the “0” fiashes.

3. Set the time by touching the”-“ or ”+” control (e.g. 5)

4. Touch timer control again, the “0” will flash.

5. set the time by touching the ”-“ or ”+” control (e.g.9), now the timer you set is 95 minutes. Note : Due to model BITK156TC only has 15 min timer, set 15 minutes timer by touching“-” or “+” control directly.

6. When the time is set, it will begin to count down immediately. The display will show the remaining time.
   Note : There will be a red dot in the right bottom corner of power  level indication which indicating that zone is selected.

7. When cooking timer expires, the corresponding cooking zone will switch off automatically.

Note : Other cooking zones will keep operating if they are turned on previously.

If the timer is set on more than one zone:

1. When you set timer for several cooking zones, red dots of the relevant cooking zones are indicated. The timer display shows the min. timer. The dot of the corresponding zone blinks.
2. Once the countdown timer expires, the corresponding zone will switch off. Then it will show the new min. timer and the dot of corresponding zone will flash. Note : Touch the heating zone selection control, the corresponding timer will be shown in the timer indicator.

Cancelled the timer

1. Touching the heating zone selection control that you want to cancel the timer.
2. Touching the timer control, the indicator will flash.
3. Touch the “-” control to set the timer to “00”, the timer is canceled.
   Note : For model BITK156TC, when you set timer for a single heating zone or several cooking zones, you can operate the timer between 1 and 15 minutes. During the arrival period, cooking zone will be turn off at the end of the set time. If you need to cancel the set time, simply operate at steps 3 as above.

Cooking Guidelines
Take care when frying as the oil and fat heat up very quickly, particularly if you’re using Boost. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire risk.

Cooking Tips

• When food comes to the boil, reduce the power setting.
• Using a lid will reduce cooking times and save energy by retaining the heat.
• Minimise the amount of liquid or fat to reduce cooking times.
• Start cooking on a high setting and reduce the setting when the food has heated through.

Simmering, cooking rice

• Simmering occurs below boiling point, at around 85˚C, when bubbles are just rising occasionally to the surface of the cooking liquid. It is the key to delicious soups and tender stews because the flavours develop without overcooking the food. You should also cook egg-based and flour thickened sauces below boiling point.
• Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.

Searing steak
To cook juicy flavoursome steaks:

1. Stand the meat at room temperature for about 20 minutes before cooking.
2. Heat up a heavy-based frying pan.
3. Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan.
4. Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2 – 8 minutes per side. Press the steak to gauge how cooked it is – the firmer it feels the more ‘well done’ it will be.
5. Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.

For stir-frying

1. Choose a ceramic-compatible flat-based wok or a large frying pan.
2. Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
3. Preheat the pan briefly and add two tablespoons of oil.
4. Cook any meat first, put it aside and keep warm.
5. Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan and add your sauce.
6. Stir the ingredients gently to make sure they are heated through.
7. Serve immediately.

Heat Settings

• delicate warming for small amounts of food
• melting chocolate, butter, and foods that burn quickly
• gentle simmering
• slow warming

3 – 4|

• reheating
• rapid simmering
• cooking rice

5 – 6| pancakes
7 – 8|

• sauteing
• cooking pasta

9|

• stir-frying
• searing
• bringing soup to the boil
• boiling water

Care and Cleaning

Everyday soiling on glass (fingerprints, marks, stains left by food or non- sugary spillovers on the glass)|

1. Switch the power to the cooktop off.
2. Apply a cooktop cleaner while the glass is still warm (but not hot!)
3. Rinse and wipe dry with a clean cloth or paper towel.
4. Switch the power to the cooktop back on.

|

• When the power to the cooktop is switched off, there will be no ‘hot surface’ indication but the cooking zone may still be hot! Take extreme care.
• Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or scourer is suitable.
• Never leave cleaning residue on the cooktop: the glass may become stained.

Boilovers, melts, and hot sugary spills on the glass| Remove these immediately with a fish slice, palette knife or razor blade scraper suitable for ceramic glass cooktops, but beware of hot cooking zone surfaces:

1. Switch the power to the cooktop off at the wall.
2. Hold the blade or utensil at a 30° angle and scrape the soiling or spill to a cool area of the cooktop.
3. Clean the soiling or spill up with a dish cloth or paper towel.
4. Follow steps 2 to 4 for ‘Everyday soiling on glass’ above.

|

• Remove stains left by melts and sugary food or spillovers as soon as possible. If left to cool on the glass, they may be difficult to remove or even permanently damage the glass surface.
• Cut hazard: when the safety cover is retracted, the blade in a scraper is razor-sharp. Use with extreme care and always store safely and out of reach of children.

Spillovers on the touch controls|

1. Switch the power to the cooktop off.
2. Soak up the spill
3. Wipe the touch control area with a clean damp sponge or cloth.
4. Wipe the area completely dry with a paper towel.
5. Switch the power to the cooktop back on.

| The cooktop may beep and turn itself off, and the touch controls may not function while there is liquid on them. Make sure you wipe the touch control area dry before turning the cooktop back on.

Hints and Tips

• Make sure the cooktop is connected to the power supply and that it is switched on.
• Check whether there is a power outage in your home or area. If you’ve checked everything and the problem persists, call a qualified technician.

The touch controls are unresponsive.| The controls are locked.| Unlock the controls. See section ‘Using your ceramic cooktop’ for

instructions.

The touch controls are difficult to operate.| There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls.| Make sure the touch control area is dry and use the ball of your finger when touching the controls.
The glass is being scratched.| Rough-edged cookware.
Unsuitable, abrasive scourer or Cleaning products being used.| Use cookware with flat and smooth bases. See ‘Choosing the right cookware’.

See ‘Care and cleaning’.

Technical Specification

Weight and Dimensions are approximate. Because we continually strive to improve our products we may change specifications and designs without prior notice.

Installation

Selection of installation equipment

• Cut out the work surface according to the sizes shown in the drawing.
• For the purpose of installation and use, a minimum of 50mm space shall be preserved around the hole.
• Be sure the thickness of the work surface is at least 30mm. Please select
• heat-resistant work surface material to avoid larger deformation caused by the heat radiation from the hotplate. As shown below:

Warning : The work surface material must use the impregnated wood or other insulation material.

| L(mm)| W(mm)| H(mm)| D(mm)| A(mm)| B(mm)| X(mm)
---|---|---|---|---|---|---|---
BITK153TC| 290| 520| 50| 46| 270| 490| 50 mini
BITK156TC| 590| 520| 50| 46| 560| 490| 50 mini
BITK6TC| 590| 520| 50| 46| 560| 490| 50 mini

Under any circumstances, make sure the hob is well-ventilated and the air inlet and outlet are not blocked. Ensure the hob is in good work state. As shown below Note: The safety distance between the hotplate and the cupboard above the hotplate should be at least 760mm.

Before you install the hob, make sure that

• The work surface is square and level, and no structural members interfere with space requirements.
• The work surface is made of a heat-resistant material.
• If the hob is installed above an oven, the oven has a built-in cooling fan.
• The installation will comply with all clearance requirements and applicable standards and regulations.
• A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring, mounted and positioned to comply with the local wiring rules and regulations.
• The isolating switch must be of an approved type and provide a 3mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
• the isolating switch will be easily accessible to the customer with the hob installed
• You consult local building authorities and by-laws if in doubt regarding installation
• You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the hob.

When you have installed the hob, make sure that

• The power supply cable is not accessible through cupboard doors or drawers.
• There is adequate flow of air from outside the cabinetry to the base of the hob.
• If the hob is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the hob.
• The isolating switch is easily accessible by the customer.

Before locating the fixing brackets
The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.

Locating the fixing brackets

• The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.
• Fix the hob on the work surface by screw four brackets on the bottom of hob (see picture) after installation.
• Adjust the bracket position to suit for different work surface’s thickness.

Cautions

• The hob must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.
• The hob shall not be mounted to cooling equipment, dishwashers and rotary dryers.
• The hob shall be installed such that better heat radiation can be ensured to enhance its reliability.
• The wall and induced heating zone above the work surface shall withstand heat.
• To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
• A steam cleaner is not to be used.

Connecting the hob to the mains power supply
The power supply should be connected in compliance with the relevant standard, or a single-pole circuit breaker. The method of connection is shown below.

BITK156TC / BITK6TC

• If the cable is damaged or needs replacing, this should be done by an after-sales technician using the proper tools, so as to avoid any accidents.
• If the appliance is being connected directly to the mains supply, an omnipolar circuit breaker must be installed with a minimum gap of 3mm between the contacts.
• The installer must ensure that the correct electrical connection has been made and that it complies with safety regulations.
• The cable must not be bent or compressed.
• The cable must be checked regularly and only replaced by a proper qualified person.

Information for domestic electric hobs

| This appliance is labeled in compliance with European directive 2012/19/EU for Waste Electrical and Electronic Equipment (WEEE). By ensuring that this appliance is disposed of correctly, you will help prevent any possible damage to the environment and to human health, which might otherwise be caused if it were disposed of in the

wrong way.

---|---
| The symbol on the product indicates that it may not be treated as normal household waste. It should be taken to a collection point for the recycling of electrical and electronic goods.
DISPOSAL: Do not dispose this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary.| This appliance requires specialist waste disposal. For further information regarding the treatment, recover and recycling of this product please contact your local council, your household waste disposal service, or the shop where you purchased it.
For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Guarantee
Your Teknix appliance comes with a 2 year parts and labor guarantee Please REGISTER  your appliance online at www.teknixwarranty.co.uk

You also have the option to EXTEND YOUR WARRANTY To 5 years parts and labour To register your appliance or extend your warranty Please call 01759 487823

We, Teknix, undertake that if within 24 months of the date of purchase, this appliance or any part thereof is proven to be defective by reason of mechanical or electrical failure we will at our discretion repair or replace the same free of any charge for labour, materials or carriage on condition that:

• The appliance has been correctly installed in accordance to the manufacturers’ instructions.
• The appliance has been used for normal domestic purposes only and in accordance with our operating instructions.
• The appliance has not been repaired, taken apart or tampered with by any person not authorised by us.
• All repair work under this guarantee must be undertaken by the organization or its authorized agents
• Proof of purchase is available on request
• If we decide your appliance cannot be repaired, or is uneconomical to repair, we’ll replace it with the same model. If that model is no longer available, we’ll discuss an alternative settlement with you.
• We reserve the right to charge for the expense of a service call if no fault has been found with the appliance after we have inspected it.
• All claims must be arranged via a call to us on 01759 487893. Without pre-authorization it may result in the cost of claim not being reimbursed.
  This guarantee is in addition to your statutory and other legal rights

Exclusions

• Damage resulting from transportation, improper use, or neglect.
• Appliance outside the United Kingdom.
• Consumer replaceable items including, but not limited to, batteries, light bulbs and other consumables.
• Cosmetic damage and/or non-functional parts, which do not affect the normal use of the product including for example cabinet, scratches and rust.
• Any loss suffered as a result of not being able to use the appliance or any loss other than the repair or the replacement cost of the product.
• Accidental or physical damage

References

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