Joinon I-Con Evo Range

JOINON I-CON EVO RANGE

Specifications

• Model Name: I-CON EVOLUTION

• AC INPUT: Available inside the charging station

• Input Protection: External to the charging station

• Voltage Rating: Max Input Current

• Max. Input Power: 22 kVA

• Power Grid System Frequency: 50/60 Hz

• Electrical Distribution: 1P+N+PE, 3P+N+PE

• Internal Protection: DC leakage (Trip for DC residual current
  at 6mA)

• Mechanical Specifications: Weight, Charging Cable Number 1,
  Charging Cable Length 6 m

• Protection Degree: IP 55

• Mechanical Resistance: IK 10 (Excluding Display if
  present)

• Environmental Conditions: Relative Humidity 5%~95% RH, Altitude
  2000 m, Pollution degree 3

• External Communication: Internal

Features

• I-CON Basic:
  • RFID reader (optional)
  • LED Indication
  • AC Connector T2 Socket or Tethered cable
• I-CON Premium:
  • Matrix LED Display
  • RFID reader (optional)
  • LED Indication
  • AC Connector T2 Socket or Tethered cable

Applications

The I-CON EVOLUTION charge points are suitable for the following
applications:

• I-CON code GWJ3402CK: I-CON Basic Single CP T2S 7.4KW UK

• I-CON code GWJ3404CK: I-CON Basic Single CP T2S 22KW UK

• I-CON code GWJ3502GK: I-CON Basic Multi CP (w/o auth) T2S 7.4KW
  UK

• I-CON code GWJ3504GK: I-CON Basic Multi CP (w/o auth) T2S 22KW
  UK

Product Usage Instructions

1. I-CON User Interface

1.1 I-CON Basic

The I-CON Basic user interface includes the following
features:

• RFID reader (optional)
• LED Indication
• AC Connector T2 Socket or Tethered cable

1.2 I-CON Premium

The I-CON Premium user interface includes the following
features:

• Matrix LED Display
• RFID reader (optional)
• LED Indication
• AC Connector T2 Socket or Tethered cable

FAQ

Q: Where can I download the latest version of the user

manual?

A: You can download the latest version of the user manual from
www.gewiss.com.

Q: How can I access the features offered by I-CON?

A: To access the features offered by I-CON, you need to download
the My JOINON app from the Google and Apple stores. Search for the
app in the stores or scan the QRcode provided.

JOINON I-CON EVO RANGE
EN User and installation manual

I-CON EVOLUTION
CONTENT Introductions…………………………………………………………………………………….. 4 Features……………………………………………………………………………………………. 5 Applications ……………………………………………………………………………………… 5 1. I-CON User Interface……………………………………………………………………….. 6
1.1 I-CON Basic…………………………………………………………………………….. 6 1.2 I-CON Premium ……………………………………………………………………….. 6 2. Specification …………………………………………………………………………………. 7 2.1 Product Specification ………………………………………………………………. 7 2.2 General and Specific countries requirements……………………………. 11 2.2.1 General requirements………………………………………………………….. 11 2.3 I-CON code description…………………………………………………………… 11 2.4 LED Indication and Operation Status ……………………………………….. 12 2.5 Dimensions …………………………………………………………………………… 13 3. Device delivery and storage…………………………………………………………… 14 3.1 Delivery………………………………………………………………………………… 14 3.2 Device Identification………………………………………………………………. 14 3.3 Damage during transport ……………………………………………………….. 14 3.4 Storage ………………………………………………………………………………… 14 4. Installation Instruction………………………………………………………………….. 15 4.1 Before Installation …………………………………………………………………. 15 4.2 Installation area requirements………………………………………………… 16 4.3 Grounding and Safety Requirement …………………………………………. 20 4.4 External protections to install…………………………………………………. 20 4.4.1 RCD Protection……………………………………………………………………. 20 4.4.2 MCB Protection…………………………………………………………………… 20 4.5 External Current Transformer to install…………………………………….. 21 4.6 Installation Procedure ……………………………………………………………. 22 4.6.1 Opening the charging station……………………………………………….. 22 4.6.2 Wall or pole installation……………………………………………………….. 23 4.6.3 Roof protection …………………………………………………………………… 25 4.6.4 Wiring connection……………………………………………………………….. 25 4.7 Electrical check ­ Earth resistance …………………………………………. 27 5. Functional Specification ……………………………………………………………….. 27 5.1 Further special features …………………………………………………………. 28
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5.1.1 Internal overheating ……………………………………………………………. 28 5.2 My JOINON App……………………………………………………………………… 28 5.2.1 Sign up and Sign in …………………………………………………………….. 28 5.2.2 Digital commissioning – Create your home ……………………………. 29 5.2.3 Charging station pairing………………………………………………………. 29 5.2.4 Charging station setup ………………………………………………………… 30 5.2.5 Off-Peak Hours …………………………………………………………………… 31 5.2.6 Random Delay…………………………………………………………………….. 32 5.3 Dynamic Load Management For The Charge Session…………………. 33 6. How To Charge Your Electric Vehicle……………………………………………….. 34 6.1 I-CON SingleCP ……………………………………………………………………… 34 6.2 I-CON MultiCP without RFID reader………………………………………….. 35 7. Dedicated requirements for UK Market …………………………………………… 35 7.1 Ozev Requirements………………………………………………………………… 36 7.1.1 Smart functionalities ………………………………………………………….. 36 7.1.2 Electricity supplier interoperability……………………………………….. 36 7.1.3. Loss of communications network access……………………………… 37 7.1.4 Safety………………………………………………………………………………… 37 7.1.5 Measuring system ………………………………………………………………. 37 7.1.6 Off-peak hours……………………………………………………………………. 38 7.1.7 Random delay …………………………………………………………………….. 38 7.1.8 Security……………………………………………………………………………… 38 7.1.9 FW updates ………………………………………………………………………… 39 7.2 Pen Fault………………………………………………………………………………. 39 8. Network Setting……………………………………………………………………………. 40 8.1Wi- Fi……………………………………………………………………………………… 40 8.1.1 Wi-Fi Hotspot ……………………………………………………………………… 40 9. Error encoding and troubleshooting ……………………………………………….. 41 9.1 Error code list ……………………………………………………………………….. 41 9.2 Troubleshooting for the end user …………………………………………….. 43 10. Product Disposal ………………………………………………………………………… 46 11. Assistance …………………………………………………………………………………. 47
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I-CON EVOLUTION
Introduction
It is important to note that the information in this document is subject to change without notice. Please download the latest version from www.gewiss.com To get access to the features offered by I-CON, it is important to download the My JOINON app available in the Google and Apple stores. Search for the app in the stores or scan the QRcode below.
JOINON I-CON Evolution is the best choice for powering battery electric vehicles (BEVs) and plug-in electric vehicles (PHEVs). It is designed for fast charging in public and private locations, such as retail and commercial car parks, fleet charging stations, motorway service areas, workplaces and homes. JOINON I-CON Evolution has the advantage of being easy to install. The wall- mounted design allows flexible and cost-effective installation for different types of locations. The AC charging solution also has network communication capability. It can connect with remote network systems and provide electric car drivers with real-time information, such as charging progress and billing information. The AC charging solution has a simple user interface with security certifications and an excellent waterproof and dustproof design, making it the best choice for outdoor environments.
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The document is the user manual for the following charge points

I-CON code
GWJ3402CK GWJ3404CK GWJ3502GK GWJ3504GK

I-CON BASIC DOMESTIC ­ SINGLE CP ­ UP TO 22KW
I-CON Basic Single CP T2S 7.4KW UK I-CON Basic Single CP T2S 22KW UK I-CON Basic Multi CP (w/o auth) T2S 7.4KW UK I-CON Basic Multi CP (w/o auth) T2S 22KW UK

Features
· The wall-mounted design makes installation easy and flexible. · It offers customers the convenience of controlling the start and stop of charging
from an authorised RFID smart card or mobile APP (available on request). · Built to the latest industry standards for AC charging. · It has an outdoor rating to withstand solid and liquid intrusion in outdoor
environments, making the unit more stable and highly reliable. · High-contrast screen interface with multifunctional buttons
Applications
· Single dwelling domestic properties · Multi dwelling domestic properties · Public and private parking areas · Community parking areas · Workplace parking areas

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I-CON EVOLUTION
1. I-CON User Interface
1.1 I-CON Basic

1.2 I-CON Premium

RFID reader (optional) LED Indication AC Connector T2 Socket o Tethered cable
Matrix LED Display RFID reader (optional) LED Indication AC Connector T2 Socket o Tethered cable

Notice: According to EN-17186 requirement, this document lays
C down harmonized identifiers for power supply for electric road
vehicles. The requirements in this standard are to complement the informational needs of users regarding the compatibility between the EV charging stations, the cable assemblies and the vehicles that are placed on the market. The identifier is intended to be visualized at EV charging stations, on vehicles, on cable assemblies, in EV dealerships and in consumer manuals as described.
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2. Specification
2.1 Product Specification

Model Name

GWJ3402CK ­ GWJ3404CK I-CON BASIC DOMESTIC ­ SINGLE CP ­ UP TO 22KW

AC INPUT
Input Protection

Voltage Rating Max Input Current Max. Input Power Power Grid System Frequency Electrical Distribution
Available inside the charging station
External to the charging station

230 Vac (±15%) 400 Vac (±15%) 32 A
22 kVA
TN / TT
50/60 Hz
1P+N+PE 3P+N+PE
· PEN fault · OVP · OPP
· MCB (2P or 4P up to 32A, Curve C or D)
· RCD (2P or 4P up to 40A, Type A, 30mA

Internal Protection
Mechanical Specifications
Environmental Conditions

DC leakage (Trip for DC residual current at 6mA)

SPD protection (VM:115-750V – ITM: 6K-10K A TA: -55°C – +85°C ­ Surge Current: 10kA)

Weight

· T2 socket model: 4,5 Kg · T2 tethered cable: 5,5 Kg

Charging Cable Number 1

Charging Cable Length 6 m

Protection Degree

IP 55

Mechanical resistance IK 10 (Excluding Display if present)

-25 °C; + 55°C * (Current derating Operation Temperature from 50°C)

(external)

• It must not be exposed to direct sunlight

Storage Temperature -40°C; +70°C

Relative Humidity

5%~95% RH

Altitude

2000 m

Pollution degree

3

External Communication
Internal

· Wi-Fi –

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I-CON EVOLUTION

Directive
Regulation for EU Standard
Standard socket Regulation
Regulation for the UK Standard

Standard socket

User Interface

User Authorization
Charge Status Information

Charging Interface

· 2014/53/EU · 2011/65/EU + 2015/863 · Electromagnetic compatibility
EMC classification: B
· EN IEC 61851-1 · EN IEC 61851-21-2 · EN IEC 63000 · ETSI EN 301 489-3 V2.1.1 · ETSI EN 301 489-17 V3.2.4 · ETSI EN 301 489-52 V1.2.1 · ETSI EN 301 908-13 V13.2.1 · ETSI EN 300 328 V2.2.2 · ETSI EN 300 330 V2.1.1 · EN IEC 62311
· EN 62196 Type 2 Mode 3
· Radio Equipment Regulation 2017 (UK RED Regulations)
· The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
· BS EN IEC 61851-1 · BS EN IEC 61851-21-2 · BS EN IEC 63000 · ETSI EN 301 489-3 V2.1.1 · ETSI EN 301 489-17 V3.2.4 · ETSI EN 301 489-52 V1.2.1 · ETSI EN 301 908-13 V13.2.1 · ETSI EN 300 328 V2.2.2 · ETSI EN 300 330 V2.1.1 · BS EN IEC 62311 · BS 8300-1 · paragraph 722.411.41(iv) of BS
7671:2018/A1:2020.
· BS EN 62196 Type 2 Mode 3
· None · Via app
· LED (always)
· T2 socket

Standby Power Other

30W
In UK the use of software controlled means cannot be used to control isolating devices

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Model Name
AC INPUT
Input Protection
Internal Protection Mechanical
Specifications
Environmental Conditions
Communication

GWJ3502GK ­ GWJ3504GK I-CON BASIC

DOMESTIC ­ MULTI CP ­ UP TO 22KW

Voltage Rating
Max Input Current Max. Input Power Power Grid System Frequency Electrical Distribution

230 Vac (±15%) 400 Vac (±15%) 32 A 22 kVA TN / TT 50/60 Hz 1P+N+PE 3P+N+PE

Available inside the charging station

· PEN fault · OVP · OPP

External to the charging station

· MCB (2P or 4P up to 32A, Curve C or D)
· RCD (2P or 4P up to 40A, Type A, 30mA

DC leakage (Trip for DC residual current at 6mA)

SPD protection (VM:115-750V – ITM: 6K-10K A TA: -55°C – +85°C ­ Surge Current: 10kA)

Weight

· T2 socket model: 4,5 Kg · T2 tethered cable: 5,5 Kg

Charging Cable Number 1

Charging Cable Length 6 m

Protection Degree

IP 55

Mechanical resistance IK 10 (Excluding Display if present)

-25 °C; + 55°C * (Current derating Operation Temperature from 50°C)

(external)

• It must not be exposed to direct sunlight

Storage Temperature -40°C; +70°C

Relative Humidity

5%~95% RH

Altitude

2000 m

Pollution degree

3

External

· Wi-Fi · Ethernet

Internal

–

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I-CON EVOLUTION

Directive
Regulation for EU Standard
Standard socket Regulation
Regulation for the UK Standard

Standard socket

User Interface

User Authorization
Charge Status Information

Charging Interface

· 2014/53/EU · 2011/65/EU + 2015/863
· Electromagnetic compatibility EMC classification: B
· EN IEC 61851-1 · EN IEC 61851-21-2 · EN IEC 63000 · ETSI EN 301 489-3 V2.1.1 · ETSI EN 301 489-17 V3.2.4 · ETSI EN 301 489-52 V1.2.1 · ETSI EN 301 908-13 V13.2.1 · ETSI EN 300 328 V2.2.2 · ETSI EN 300 330 V2.1.1 · EN IEC 62311
· EN 62196 Type 2 Mode 3
· Radio Equipment Regulation 2017 (UK RED Regulations)
· The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012
· BS EN IEC 61851-1 · BS EN IEC 61851-21-2 · BS EN IEC 63000 · ETSI EN 301 489-3 V2.1.1 · ETSI EN 301 489-17 V3.2.4 · ETSI EN 301 489-52 V1.2.1 · ETSI EN 301 908-13 V13.2.1 · ETSI EN 300 328 V2.2.2 · ETSI EN 300 330 V2.1.1 · BS EN IEC 62311 · BS 8300-1 · paragraph 722.411.41(iv) of BS
7671:2018/A1:2020.
· BS EN 62196 Type 2 Mode 3
· None · Via app
· LED (always)
· T2 socket

Standby Power Other

30W
In UK the use of software controlled means cannot be used to control isolating devices

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2.2 General and Specific countries requirements
2.2.1 General requirements
In case of short-circuit, the value of l2t at the EV socket-outlet of the Mode 3 charging station shall not exceed 75000 A2s

In case of short-circuit, the value of l2t at the vehicle connector (case c) of the Mode 3 charging station shall not exceed 80000 A2s

2.3 I-CON code description
The I-CON is available in different versions depending on the connector type, power of charge, display availability and other internal devices. The table below describes the meaning of the number and letter.
GWJ3 x x x x

VERSION APPLICATION
4 Domestic – SingleCP

CONNECTOR TYPE CHARGE POWER

0 Type 2 socket

2 7,4kW

5 Domestic – MultiCP

1 Type 2 Tethered 3 11kW

6 Semi-public – MultiCP – Basic

4 22kW

7 Semi-public – MultiCP – Basic – MID

8 Semi-public – MultiCP – Premium

9 Semi-public – MultiCP – Premium – MID

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INTERNAL CONFIGURATION + MARKET
C Autostart + APP X KNX G RFID + APP T RS485 S + S/C + RFID + APP CK Autostart

• APP + OZEV GK Autostart + APP + OZEV + S/C TK RFID + APP + OZEV + S/C CD Autostart + APP (DE) GD Autostart + APP + S/C (DE) CF Autostart + APP + TIC GF Autostart + APP + S/C + TIC TF RFID + APP + S/C + TIC

I-CON EVOLUTION
2.4 LED Indication and Operation Status
The charging station informs the customer of the status and which actions to perform through the use of RGB LEDs. Below the meaning of the various colours is explained. To get access to the features offered by I-CON, it is important to download the My JOINON app available in the Google and Apple stores.

Standby

Fault

Charging

Color

Solid

Flashing

The charging station is OFF No colour
The charging station is rebooting to apply the new FW

White Green Red Blue

1. Connection between the APP and the charging station is OK (via Wi-Fi). This overlaid the base colour for 3 seconds. 2) The charging station is blocked in the booting step. An unauthorised bootloader has been loaded

Hotspot Wi-Fi active (overlaid on the base colour) The charging station has a SERVER role
The charging station has a SERVER role

Charging station available

Waiting for the plug-in o plug-out of the recharge cable

1. No internet connection for the charging station (via Wi-Fi). This overlaid the base colour for 3 seconds. 2) The charging station recognized an internal error NA 3) The charging station recognizes an unauthorised software

Internal error

NA

Charge session ongoing ­ EV energized

Charge session ongoing but suspended

Orange NA

Downloading FW via OTA applying new FW after download

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2.5 Dimensions
Main Size of Charger:(Unit: mm)
283

137,5 51

106 435 375

Frontal and lateral view 240
37 3333 37 Bottom view
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I-CON EVOLUTION
3. Device delivery and storage
3.1 Delivery
Keep the device packaged until the installation
3.2 Device Identification
The serial number of the device identifies it unequivocally. In any communication with Gewiss, reference must be made to this number. The device serial number is indicated on the technical data label (on the right side of the front panel).
3.3 Damage during transport
If the device was damaged during transport: 1. Do not install it. 2. Notify the fact immediately (within 5 days of delivery). If it is necessary to return the device to the manufacturer, the original packaging must be used.
3.4 Storage
Failure to observe the instructions provided in this section could cause damage to the device. The manufacturer declines all responsibility for damage deriving from the failure to observe these instructions.
If the device is not installed immediately upon delivery, to avoid its deterioration, proceed as indicated below: · To correctly conserve the charging station, do not remove the original packaging
until the moment it is installed. · Deterioration of the packaging (cuts, holes, etc.) prevents the correct conservation
of the charging station before installation. The manufacturer declines all responsibility relative to the consequences caused by packaging deterioration. · Keep the device clean (remove dust, chips, grease, etc.) and avoid the presence of rodents. · Protect it against water spray, welding sparks, etc.
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· Cover the device with a protective breathable material to avoid condensation caused by environmental humidity.
· Charging stations kept in a warehouse must not be subjected to climatic conditions other than those indicated below.

Ambient storage conditions Minimum temperature Minimum temperature of the surrounding air Maximum temperature of the surrounding air Maximum relative humidity without condensation

-40°C -40°C 70°C 95%

· It is very important to Protecting the system against corrosive chemical products and saline environments is very important.

4. Installation Instruction
4.1 Before Installation
· Read all the instructions before using and installing this product.
· Do not use this product if the power cable or charging cable has any damage.
· Do not use this product if the enclosure or charging connector is broken or open or if there is damage.
· Do not put any tool, material, finger or another body part into the charging or EV connector.
· Do not twist, swing, bend, drop or crush the charging cable. Never drive over it with a vehicle. WARNING: The product should be installed only by a licensed contractor and/or licensed technician by all building codes, electrical codes and safety standards.
WARNING: A qualified installer should inspect the product before initial use. Under no circumstances will compliance with the information in this manual relieve user of his /her responsibilities to comply with all applicable codes and safety standards.

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I-CON EVOLUTION
· Power feed must be 1 or 3 Phase configuration with TN(-S)/TT grounding systems.
· In installing the TN(-S) system, the neutral (N) and the PE of the power distribution are directly connected to the earth. The PE of the charger equipment is directly connected to the PE of power distribution and separate conductor for PE and neutral (N).
· The product should be installed on a perfectly vertical wall.
· The wall on which the device is fastened must be solid. It must be possible to drill the wall and insert wall plugs and anchor bolts that are suitable for supporting the device’s weight. CHARGING STATION CLASSIFICATION: · Permanently connected · Equipment for locations with no restricted access · Class I equipment
4.2 Installation area requirements
I-CON will give the best of its functionalities if the installation area follows these rules. WARNING: GEWISS is not responsible for wrong installations that could cause damage to the product or EV connected to the charging station.
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1.Requirements for workplace conditions
· Set up suitable fencing to isolate the construction
area from outside
· Close and secure all entrances when the site is
unattended
· Hang warning notices nearby which show the
following information: warning icon and phone number of person in charge
· Install sufficient lighting fixtures
2.Cleaning up
· Keep work areas (including access ways) free
from debris and obstructions
· Keep ground surfaces tidy and flat, to avoid
people tripping or being hurt by tools or other objects
· Stack and store equipment and materials in a
tidy and stable manner
· Regularly clean up and dispose of waste · Remove all surplus materials and equipment
after completion of work
3.Fire hazards
· Beware of flammable materials and goods.
Keep them away from work areas.
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I-CON EVOLUTION
4.Protection against high temperatures on the worksite
· Erect a sunshade or shed to shelter workers from
the heat and sun
· Set up cooling equipment, such as exhaust fans · Make water dispensers available · Provide suitable protective clothing such as
a hat, sunglasses and long sleeves to protect workers from heat stroke and UV rays
5.Inclement weather
· Secure all scaffoldings, temporary structures,
equipment, and lose materials
· Check and implement SOP to ensure
disconnection of gas supplies, electrical circuits and equipment
· Inspect worksites to ensure protection against
ingress of water or dust
· Inspect the drainage system for blockages and
remove them if found
· Stop all outdoor works except for emergency
works
6.Lifting operation
· Have lifting gear and apparatus regularly inspected
and tested by qualified persons
· Isolate and cordon off lifting areas to keep out non-
construction personnel
· Ensure that lifting routes do not cross buildings or
people, and avoid collision with objects
· Do not exceed safe working load limits
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7.For on-site workers
· Plan all work · Turn off the power (work with live parts
de-energized whenever possible)
· LOTO (Lock Out, Tag Out) · Live electrical work permit (input terminals with
HV after door open)
· Use personal protective equipment (PPE) · Safe workplace conditions and space · Adhere to other occupational health,
safety and security codes, such as those published by OSHA 8.Reference standards Adhere to the following codes:
· NFPA-70E (Electrical Safety in the Workplace,
Shock Risk Assessment, Arc Flash Risk Assessment)
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I-CON EVOLUTION
4.3 Grounding and Safety Requirement
· The product must be connected to a grounded, metal, permanent wiring system. Connections shall comply with all applicable electrical codes. Recommend the ground resistance be less than 10m.
· Ensure no power is connected at all times when installing, servicing or maintaining the charger.
· Use appropriate protection when connecting to the main power distribution network.
· Use appropriate tools for each task
4.4 External protections to install
4.4.1 RCD Protection
The device is not included in the charging station or the packaging. The protection must be installed above the charging station in the consumer unit. Each charging station must be protected upstream by a residual current device required by the low voltage electrical system standard. In particular, each station must be protected upstream by a: · Type A RCD (In compliance with one of the following Standards: IEC 61008-1,
IEC 61009-1, IEC 60947-2 and IEC 62423) · 2Poles or 4Poles · 40A Nominal Current · 30 mA
I-CON with a power of 7,4 kW requires 2 poles RCD I-CON with a power of 11 and 22 kW requires 4 poles RCD
4.4.2 MCB Protection
Device not included in the charging station or the packaging. The protection must be installed above the charging station in the consumer unit. Each charging station must be protected upstream by a circuit breaker protection required by the low voltage electrical system standard. In particular, each station must be protected upstream by a: · Curve C or D MCB · 2Poles or 4Poles · 32A Nominal Current
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4.5 External Current Transformer to install
The CTs are included in the charging station’s packaging. To enable the Dynamic operating mode on the charging station, the external CTs must be installed around the main protection device in the consumer unit. This enables the monitoring of the housing loads and external production of a PV (only by strictly observing the diagram below) and charging the EV with the remaining power. CTs installation details are included in the charging station package.
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I-CON EVOLUTION 4.6 Installation Procedure
4.6.1 Opening the charging station
STEP 1. 1. Open the casing as shown in the figure.
2
3 4
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4.6.2 Wall or pole installation
For the installation of the device, one of the two following solutions can be selected:

WALL INSTALLATION STEP 1.

QUESTO DISEGNO TASSELLO?

1

2

3

STEP 2.
2

STEP 3.

3 2
NOTE: The wall installation of I-CON must take into account that the T2 socket, or its cable holder of the tethered version, must be between 50 cm and 1,5 m above the ground.
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I-CON EVOLUTION
POLE INSTALLATION STEP 1.
STEP 2.
WARNING: A suitable cover must be provided so that the product is protected from direct sun exposure during the hottest hours of the day. If the temperature of the electronics rises above the design limits, the product will first suffer power derating and may be subject to malfunctions not covered by warranty
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4.6.3 Roof protection
When I-CON is installed on a wall or pole with a direct sun exposition, a suitable cover must be provided so that the product is protected from direct sun exposure during the hottest hours of the day. This cover must provide shade for the entire product at all times of the day. The cover must be installed at a height from the I-CON wallbox that minimises obstruction and provides the necessary shade. If the temperature of the electronics rise above the design limits, the product will first suffer power derating and may be subject to malfunctions not covered by warranty
4.6.4 Wiring connection
The charging station has a different option for the cable entries. METHOD 1.

1. A cable entries on the bottom side via cable glands
   A
   25

I-CON EVOLUTION
METHOD 2. 1. Backplate entries on the back side

STEP 1. 1. Wire the cables to the terminal block on the left electronic board

Supply position 1 (depend on I-CON code)

Supply position 2 (depend on I-CON code)

2. When the wiring process is completed the charging station can be powered ON

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4.7 Electrical check ­ Earth resistance
When the installation is completed and the system is powered up, it’s mandatory performing an electrical check to avoid any problem in the charge session. For example: · The Earth’s resistance must be less than 10m. · The voltage between Neutral and Earth is lower than 15V.
5. Functional Specification
The charging station has 2 different charging modes with a dedicated setup. These 2 modes are called: · STANDARD= set the max charge power and schedule when the charge can start · DYNAMIC= the max charging power depends on the household loads and their instantaneous power during use. The charging station dynamically adapts the charging power to avoid blackouts The mobile APP “My JOINON” will guide the homeowner in the setup during the “Digital commissioning” phase.
NOTE: Only a qualified installer can set the necessary parameters for each charging mode during the digital commissioning phase available on the My JOINON app. The settings can also always be changed later using the app.
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I-CON EVOLUTION
5.1 Further special features
5.1.1 Internal overheating
I-CON can monitor the internal temperature to safeguard internal components. This analysis can influence the management of charging sessions and power output. If the internal temperature rises above 60°C, the charging power is reduced to the minimum power allowed by the standard (6A). This behaviour is maintained until the internal temperature drops below 50°C. When I-CON decreases the charging power, the LED shows a dedicated colour and the display inform the end user of the power reduction. This colour and state are maintained until the internal temperature value falls below the required value.
5.2 My JOINON App
The My JOINON App enables the smart functionalities of the charging station, full control of access to other family members and the historical charge session data. Download the APP from the Android and iOS stores.
5.2.1 Sign up and Sign in
The first step after the APP installation is to create your account. Use the SIGNUP flow to create your account. Make sure to activate the account using the link you will receive in your inbox.
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5.2.2 Digital commissioning – Create your home
After the sign-up-sign-in process, you can start the digital commissioning process creating your home and the areas within it. Areas will be used to insert the charging stations in the next step and improve usability. Setup correctly the area functioning selecting one of the available options: · Free charge: the charging session will start without having to be initiated by the
APP. User identification is not required and the invitation flow for new users is not necessary. · Charge via app: the charge session is initiated using the APP only. All users must be registered and invited to the home/area.
5.2.3 Charging station pairing
After the home and area creation, the customer needs to pair the charging station to his account. This step is necessary to provide the Wi-Fi parameters (network name [SSID] and password) to the charging station enabling the internet connection. Follow the step in the APP to: · Find where is the QR code in the charging station and scan it
29

I-CON EVOLUTION
· Make sure to scan the right QRcode · Select the desired Wi-Fi network from the list (the networks shown are those
identified by the charging station). · Insert the Wi-Fi password · Check the LEDs status to see if the connection was successful and the
information shown on the APP
5.2.4 Charging station setup
Parameter setting is only allowed to a certified installer. The logged-in user, identified with the role of “installer,” is able to see and change the parameters listed below. The next step is setting up the charging station selecting the charging mode and dedicated parameters. There are dedicated parameters for each charging mode and common parameters. CHARGING MODE= STANDARD This mode doesn’t require any other accessory connected to the charger The installer can simply customise the charging parameters to use for charging their electric vehicle The customisable parameters are: · MAXIMUM CHARGE POWER= The user can choose between different power
values to adapt the value to his needs · CHARGE SCHEDULING= The user can create a weekly and daily schedule,
indicating the time slots in which charging of their electric vehicle can take place CHARGING MODE= DYNAMIC This mode requires the installation of a Current Transformer (CT) on top of the incoming supply.
TIPS: The charging station works with a specific version of CTs, already provided with the I-CON wallbox.Codes GWJ8037 and GWJ8038 refer to these accessories.
30

In this way, the charging station can monitor all the house loads and dynamically adapt the charge power avoiding a potential overload of the supply. This feature requires some parameters to be set by the installer. · ENABLE CT SENSORS= This enables the internal logic in the charging station · METER TYPE= Depending on the market, the housing supply should be in a
single or three-phase way. This parameter is very important to determine the Current (A) of the charge · METER POWER= The power limits of the DSO meter are different depending on the market and the energy contract signed. This parameter is the most important to avoid any supply overload. · CHARGE SCHEDULING= The user can create a weekly and daily schedule, indicating the time slots in which charging of their electric vehicle can take place.
5.2.5 Off-Peak Hours
The charging station has a default schedule activated to activate the charge when demand on the electricity grid is lowest. The section CHARGE SCHEDULING will show the default schedule. In any case, the house owner may cancel or modify this program according to his supply contract. Default configuration doesn’t allow the charge during the peak hours. Peak hours are 8-11AM and 4-10PM
5.2.6 Random Delay
The charging station has to apply a random delay during the charging process following the requirements of the “The Electric Vehicles (smart charge points) Regulation 2021”. The value set by default is 600s, but it’s possible to increase this
31

I-CON EVOLUTION
value up to the 1800s. The random delay is applied when: · When the charge session is started or stopped · When the charging station close the internal contactors and provide energy to the EV · When the charge session depends on the schedule · When the EV is connected to the charging station outside the schedule done by the
customer and the connection between the charging station and the network is lost The customer can temporarily change this delay by setting the RANDOM DELAY parameter to 0. This change will only take effect for the charging session following the change, then the parameter will be reset to 600s.
32

5.3 Dynamic Load Management For The Charge Session
This section focuses on the DYNAMIC charging mode, describing the operation of the logic. Installation aspects of the CT accessories are well described in the respective user manuals (codes GWJ8037 and GWJ8038). These schemas describe where the CTs must be installed in the home layout
In this scenario, the charging station, via the CTs, reads the whole house loads and the charging power will be managed autonomously by the charging station based on domestic consumption. If the domestic consumptions increase, the charging power is reduced to the minimum factory-set value (6A).
33

I-CON EVOLUTION
6. How To Charge Your Electric Vehicle
WARNING: Vehicle adaptors shall not be used to connect a vehicle connector to vehicle inlet.
WARNING: Adaptors between the EV socket-outlet and the EV plug shall only be used if specifically designated and approved by the vehicle manufacturer or by the EV supply equipment manufacturer and by national requirements.
6.1 I-CON SingleCP
I-CON SingleCP offers an easy way to charge an electric vehicle. By default, I-CON can start a charging session when the cable is plugged in, using the nominal power.
The customer can also decide whether the charging session should be started via the app. This depends on the setting of the area created during the digital commissioning process.
If the area is set to Free charge, as described above, the customer can connect the cable without restriction and the charging session can start. Only time scheduling or the house loads can have an impact.
If the area is set to Charge via app, the customer can connect the cable without restriction but must use the app by selecting the charging station and its socket to start the charging process. The command enables the charging process on I-CON. Again, only time scheduling or the house loads can have an impact.
See section My JOINON app for more details.
34

6.2 I-CON MultiCP without RFID reader
This version requires user identification by default before starting a recharge, as the product is designed for multi-user use. Without the RFID reader this authorization is done by the My JOINON app and the I-CONs must be connected to the JOINON platform. This mode requires the execution of a process called ‘digital commissioning’ through the JOINON platform. After a few steps by GEWISS, the end user or designated contact person will be able to complete the required configuration and invite authorized users.
7. Dedicated requirements for UK Market
The UK market requires the charging station to meet certain requirements. Some requirements are indicated in the “The Electric Vehicles (smart charge points) Regulation 2021” and are related to: · Smart functionalities · Electricity supplier interoperability · Loss of communications network access · Safety · Measuring system · Off-peak hours · Random delay · Security · FW updates Other involve the electrical aspect and the PEN fault detection, functionality builtin the charging station.
35

I-CON EVOLUTION 7.1 Ozev Requirements
7.1.1 Smart functionalities
The I-CON has a dedicated chip for the Wi-Fi connection. In this way, the I-CON can connect to a communications network via a local Wi-Fi network. Through the My JOINON APP, the customer has control of the charge session. I-CON has a LED on the central part of the cover. The LED indicates its current status helping the user to recognize what is happening
7.1.2 Electricity supplier interoperability
I-CON is independent of any electricity supplier and the same applies to the functionalities offered. There is no impact if the customer changes the electricity supplier with the functionality offered by I-CON.
36

7.1.3. Loss of communications network access
In case the I-CON is unable, temporarily, to connect to the communication network and the cloud solution, dedicated behaviours will be activated. The changes are: · The I-CON activates their Hotspot allowing the customer to connect directly to
it through the APP. This is to maintain control of the ongoing charge sessions or change some parameters. Then the I-CON will try periodically to restore the connection to the network · The schedule is cancelled, allowing a charging session to start immediately. · The random delay is not deleted
WARNING: I-CON is designed to work online, connected to the cloud platform. This situation should be regarded as a temporary failure and not as normal use.
7.1.4 Safety
The I-CON is designed to guarantee an adequate level of security for the customer and the entire system. I-CON includes an anti-tamper system to monitor any possible safety hazards if the station is opened, particularly during a charging session.
When I-CON recognizes this fault, the charging session is immediately interrupted and an alarm notification is sent to the customer via APP.
7.1.5 Measuring system
I-CON can measure: · Instant power delivered to the EV, in kilowatt (kW) · Delivered energy to the EV, in kilowatt-hours (kWh) · Total time of the charge This information is stored for 12 months and made available to the customer through the My JOINON APP. The charge sessions can be grouped per year, quarter, month, week, or day.
37

I-CON EVOLUTION
7.1.6 Off-peak hours
By default, I-CON has a schedule to avoid charging during peak hours. The customer can delete or modify this configuration using the option in the My JOINON APP.
7.1.7 Random delay
By default 600s random delay is set on I-CON as indicated in the previous section. The charging station has to apply a random delay during the charging process following the requirements of the “The Electric Vehicles (smart charge points) Regulation 2021”. The value set by default is 600s, but it’s possible to increase this value up to the 1800s. The random delay is applied when: · When the charge session is started or stopped · When the charging station close the internal contactors and provide energy to the EV · When the charge session depends on the schedule · When the EV is connected to the charging station outside the schedule done by
the customer and the connection between the charging station and network is lost The customer can temporarily change this delay by setting the RANDOM DELAY parameter to 0. This change will only take effect for the charging session following the change, then the parameter will be reset to 600s.
7.1.8 Security
I-CON ensure maximum protection to the customer against electrical and physical damages. I-CON guarantees IK10 as defined in the BS EN 62262
38

7.1.9 FW updates
I-CON can be kept updated thanks to the dedicated functionality in the APP. The customer is notified when a new FW version is available and he can decide when to update the charging station. The update is possible when there is no active recharge session. Firmware is provided via OTA and I-CON uses the network connection to download the files from a secure connection to the cloud provider. The files downloaded by I-CON are signed by GEWISS and I-CON verifies the signature to ensure full security. If the FW file is corrupted or the validity fails, the customer is notified by My JOINON APP.
TIPS: The charger will be supported with firmware updates for a further 2 years after the model goes out of production
7.2 Pen Fault
I-CON has an in-built solution for monitoring the input voltage and recognizing a PEN fault. The solution requires no configuration for the customer. If I-CON detects a PEN fault, an error is generated and the charging session is immediately interrupted. I-CON remains in this error state until the customer restarts it using an option in APP. The customer receives a notification via APP with information on the error and the type of check required before restarting the I-CON.
WARNING: I-CON cannot recognise whether the problem on the grid is resolved, so the customer must check the situation with an installer and only restart I-CON if the problem has disappeared.
39

I-CON EVOLUTION
8. Network Setting
8.1Wi-Fi
8.1.1 Wi-Fi Hotspot
I-CON generates a Wi-Fi Hotspot to ensure a connection with the My JOINON APP. Only the My JOINON APP can use this Wi-Fi connection. This connection is used during the DIGITAL COMMISSIONING process, which the My JOINON APP will show to the customer. The credentials of this network are indicated in the QRcode on the right side of the I-CON and in the user manual (each I-CON has dedicated credentials). The My JOINON APP will show only the Wi-Fi network
The SSID is composed using the GEWISS CODE and the Wi-Fi MAC ADDRESS, for example: GWJ3004CK_70F754658FD8 The password is generated automatically and randomly.
This network mode is replaced when the customer set the credentials of the home network. In this way, the I-CON uses the home network to establish a connection to the cloud. Direct connection between My JOINON APP and I-CON is not possible in this situation.
TIPS: to activate the Wi-Fi hotspot on I-CON, please reset I-CON from the consumer unit. When restarted, I-CON starts activating the Wi-Fi hotspot. This connection is maintained for 5 minutes.
WARNING: Gewiss is not responsible for poor Wi-Fi connection. Before installing I-CON, make sure that the area has adequate Wi-Fi signal coverage. A strong signal is necessary to ensure the best performance
WARNING: Gewiss suggests using a Wi-Fi network with an appropriate security level, such as WPA-WPA2-Personal, and avoiding public networks with no security level.
40

9. Error encoding and troubleshooting

9.1 Error code list

Here is the list of the error that I-CON can generate.

Error Code

1 4 5 6 7
8
9 10
11 12

Error title DOOR OPEN CONTACTOR (T2) KO T2 SHIELDS KO MOTOR LOCK CLOSE KO
MOTOR LOCK OPEN KO
ENERGY METER COMMUNICATION KO
WRONG CABLE SIZE
OFFLINE >1h CONTACTOR (SCHUKO)
KO MCB (SCHUKO) KO

Evse range

I-ON I-CON I-ON I-CON I-ON I-CON
I-ON I-CON
I-ON I-CON
I-ON I-CON
I-ON I-CON
I-ON I-CON
I-ON I-CON

The frontal door is open. The product is not secure
The contractor is in a different state than expected
The shields are in a different state than expected
The motor lock system doesn’t move to the CLOSE position
The motor lock system doesn’t move to the OPEN position
Failure in the Modbus communication with the Energy meter. The error is triggered after 3 wrong reads. After 1 correct read, the error is removed.
Cable size not present in EV simulator
The EVSE lost communication with the backend by 1h. The EVSE is connected to the Wifi but can’t connect to Cloud
The contractor is in a different state than expected

I-ON The MCB is open, cutting off I-CON the power supply

13

DC CURRENT

I-ON The device recognizes a DC I-CON during the charge session

14

CP SIGNAL KO

I-ON I-CON

The CP signal is at fault

41

I-CON EVOLUTION

15

EV DIODE FAULT

I-ON The check done by EVSE on I-CON the diode failed

20

PEN FAULT

I-ON The EVSE detected a fault in I-CON the PEN system

22

ADC COMMUNICATION FAULT

I-ON If an error occurs at the end of I-CON the internal ADC configuration

24

INPUT SUPPLY KO

I-ON The input voltage is out of I-CON range

Detected error in the Ethernet

25

ETH PORT KO

I-ON I-CON

port, If the LAN interface is in an error state or if the client can’t communicate with the

master(on ION)

26

WIFI KO

I-ON Detected an error in the Wi-Fi I-CON chip

27

EXTERNAL CT KO

I-ON The external CT devices are I-CON broken

28

EV OVERLOAD

I-ON The EV doesn’t respect the I-CON Current limits

EV requires ventilation, but

29

CHARGE SUSPENDED VENTILATION FAILS

I-ON EVSE doesn’t have any related I-CON signal (to the ventilation

system)

30

ISO KO

I-ON The ISO 15118 components/ I-CON communication fails

31

UNDER VOLTAGE

I-ON I-CON

The input voltage is low

32

DC LEAK FAULT

I-ON The device checks this error I-CON status at the boot of the EVSE

33

IoT PROBLEM

I-ON I-CON

The device doesn’t receive back or response for start transaction messages sent

The EVSE doesn’t receive

34

TIC COMMUNICATION

I-ON I-CON

communication packages from the TIC device. If after 30 seconds no correct packet is

received, the error is triggered.

42

9.2 Troubleshooting for the end user
When an error occurs on the I-CON, the user may try to eliminate it following these steps

Error Code

1

Error title DOOR OPEN

Troubleshooting guide
Check the status of the cover. If open, close it. When you close the cover be sure that the internal device is pushed If the error remains, please contact the assistance

Try to start another charging session.

4

CONTACTOR (T2) KO If the error remains, please contact the

assistance

Check the status of the T2 socket shields

If they are opened without a plug, try to move them with the tool.

If the error remains, please contact the assistance

5

T2 SHIELDS KO

If I-CON was in charge and you see this

error, remove the plug

The shield will be closed mechanically

Error will disappear

If the error remains, please contact the assistance

Try to start another charging session.
6 MOTOR LOCK CLOSE KO If the error remains, please contact the assistance

Try to start another charging session.

7

MOTOR LOCK OPEN KO If the error remains, please contact the

assistance

43

I-CON EVOLUTION

8

ENERGY METER If the error remains, please contact the COMMUNICATION KO assistance

Try to start another charging session with

the same cable or use a different cable

9

WRONG CABLE SIZE

If the error remains, please contact the

assistance

Check the internet connection provided to I-CON

10

OFFLINE >1h

Check connection parameters on I-CON

If the error remains, please contact the assistance

Try to start another charging session.

11

CONTACTOR (SCHUKO) KO

If the error remains, please contact the

assistance

If the error remains, please contact the

12

MCB (SCHUKO) KO

assistance

Remove the plug and start another charge session.

13

DC CURRENT

Try to start a charge with another EV

If the error remains, please contact the assistance

Try to start another charging session with

the same cable or use a different cable

14

CP SIGNAL KO

If the error remains, please contact the

assistance

15

EV DIODE FAULT Connect an EV to I-CON

Check with your installer about the status of

the grid.

20

PEN FAULT

When the grip problem disappears, reboot

I-CON

22

ADC COMMUNICATION If the error remains, please contact the

FAULT

assistance

24

INPUT SUPPLY KO

Check the supply connected to I-CON with your installer

44

25

ETH PORT KO

If the error remains, please contact the assistance

26

WIFI KO

If the error remains, please contact the assistance

Check the connection and wiring with the

installer following the instruction provided in

27

EXTERNAL CT KO the dedicated user manual

If the error remains, please contact the

assistance

Try to start another charging session.

28

EV OVERLOAD

If the error remains, please contact the

assistance

29

CHARGE SUSPENDED VENTILATION FAILS

Nothing to do

30

ISO KO

If the error remains, please contact the assistance

31

UNDER VOLTAGE

Check the supply connected to I-CON with your installer

32

DC LEAK FAULT

Check the supply connected to I-CON with your installer

33

IoT PROBLEM

Check the supply connected to I-CON with your installer

Check with your installer about the status of

the connection with the external meter

34

TIC COMMUNICATION

If the error remains, please contact the

assistance

45

I-CON EVOLUTION
10. Product Disposal
Below is the information related to the disposal of the product and components
According to applicable UK regulations, the company responsible for placing the goods in the UK market is: GEWISS UK LTD – Unity House, Compass Point Business Park, 9 Stocks Bridge Way, ST IVES Cambridgeshire, PE27 5JL, United Kingdom tel: +44 1954 712757 E-mail: gewiss-uk@gewiss.com
46

11. Assistance
GEWISS Technical Support allows you to contact GEWISS experts directly to get answers to any technical questions you may have about plant engineering, regulations, products, or design software. You can also use the service to report problems with the operation of a product or the GEWISS mobile app and receive assistance. Additionally, you can use the service to indicate or suggest potential security problems. If you need support refer to: – the page https://www.gewiss.com/ww/en/services/support and find out
OPEN A TICKET – or scan the QRcode to be redirected to the correct page and open a ticket
DIRECT LINK
When you create a task you’ll receive: – data reception confirmation – estimated response time (response time may vary from 2 to 4 weeks depending on the type of report and departments involved) – response with problem analysis and resolution time (minimum time for problem resolution 4 weeks up to 3 months)
47

I-CON EVOLUTION

GEWISS SPA

I-24069 CENATE SOTTO – Via A.Volta, 1 ­ (Bergamo) ­ Italia

Telefax +39 035 946 222

Telefono +39 035 946 111

E-mail: gewiss@gewiss.com http://www.gewiss.com

MANUFACTURER’S DECLARATION OF CONFORMITY

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48

GEWISS SPA

I-24069 CENATE SOTTO – Via A.Volta, 1 ­ (Bergamo) ­ Italia

Telefax +39 035 946 222

Telefono +39 035 946 111

E-mail: gewiss@gewiss.com http://www.gewiss.com

MANUFACTURER’S DECLARATION OF ARRANT CONDITIONS

an a e ‘s name an a ess

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ARRANT CONDITIONS A LICA LE TO CONSUMERS URC ASIN E

C AR ERS FROM E ISS AUT ORISED DISTRI UTORS IT INSTALLATION

CARRIED OUT AN AUT ORI ED O E INSTALLER

) These warranty conditions are applicable to Consumers (hereinafter “Consumers” or, individually, the “Consumer”) only for Gewiss EV Chargers (hereinafter “Products” or, individually, the “Product”) purchased via Gewiss authori ed distributor with installation carried out by an authori ed EV installer, being understood that the Products are bought in new conditions, in their original pac age and complete of their handling instructions ith regard to sales other than the abovementioned, Gewiss UK LTD (hereinafter “Gewiss”) standard general sales conditions shall apply

) T

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) The minimum operational life of the Product is (three) years from the date of installation

) These warranty conditions cover the Product defects, which can be demonstrated to be determined by raw material defects, or by constructive or manufacturing defects, for a period of (three) years starting from the date of installation This warranty covers the Products listed below

G

CK G

CK G

GK G

GK G

TK G

TK G

TK G

TK G

TK

) Products shall not be considered defective when one of the conditions indicated below occurs

a) aesthetic defects related to the deterioration of the surfaces and colour change of plastic parts (for e ample casing and grips); b) reduction of no more than of the luminous flu of the wall bo status signalling LEDs

) I

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warranty conditions cover both parts and labour (i e any on site assistance, repairs and replacements)

These

) Gewiss, when it chooses to repair the Product, may use new or reconditioned parts, guaranteeing in this case that the substitutive components are e uivalent to the substituted ones in terms of performance and reliability hatever it is the solution chosen by Gewiss, none of these options involves the change or e tension of the original warranty term of validity, i e starting from the installation date of the Product

) The Consumer, sub ect to forfeiture of the warranty, shall notify the e istence of defects to Gewiss e mail technical u gewiss com no later than thirty days from the discovery of the defect, providing the relevant E C Electrical nstallation Certificate Upon receipt of the notification and of the document indicated above

) n any case, the warranty does not apply when the defectiveness of the Product is determined by a) installation carried out by an non approved Gewiss EV installer by the ffice of ero Emission Vehicles; b) non compliance with the technical specifications, re uirements or conditions of use indicated in the Product manual and in any instructions sheets; c) cts of God, atmospheric events, fire, theft or vandalism, interruptions or power surges within the electrical supply or other events outside Gewiss’ control; d) incorrect installation, accidental or malicious damage, use of parts and accessories that are not Gewiss genuine approved parts, negligent or inappropriate use, misuse, neglect or incorrect operation; e) use not allowed or use different than the purpose for which the Product is intended; f) improper or inade uate maintenance, or maintenance performed by a person not ade uately ualified; g) Product components sub ect to wear and tear and parties sub ect to a natural aesthetic decay, which does not affect the functionality or the safety of use of the Product; h) Product modification or repair performed by the Consumer or by its delegate, without the e press written consent by Gewiss ith reference to the situations mentioned above, the Consumer, upon Gewiss re uest, shall provide appropriate and complete proof about the proper use, the proper installation and maintenance of the Product

) E cept to the binding e tent re uired by Law and with the e clusion of wilful misconduct and gross negligence, in no event Gewiss shall be liable for damages resulting from any breach, as well as from any direct or indirect damages caused by faults or defects of the Products, or by their malfunction such as by repairs or replacements, among which, by way of e ample, loss of profits, lac of savings, loss of reputation, loss of goodwill, bloc of plants in which the Products are destined to wor n any case, Gewiss liability shall not e ceed the purchase price of the defective Product

) Gewiss reserves the right to modify these warranty conditions at any time, by publishing the new terms on its website www gewiss com content dam gewiss landingpage o ev warranty pdf and the catalogues on its website https www gewiss com u en

) This warranty is valid from st pril

49

7.55.4.638.2

ULTIMA REVISIONE 11 /2023

Punto di contatto indicato in adempimento ai fini delle direttive e regolamenti UE applicabili: Contact details according to the relevant European Directives and Regulations: GEWISS S.p.A. Via A.Volta, 1 IT-24069 Cenate Sotto (BG) Italy tel: +39 035 946 111 E-mail: qualitymarks@gewiss.com

According to applicable UK regulations, the company responsible for placing the goods in UK market is: GEWISS UK LTD – Unity House, Compass Point Business Park, 9 Stocks Bridge Way, ST IVES Cambridgeshire, PE27 5JL, United Kingdom tel: +44 1954 712757 E-mail: gewiss-uk@gewiss.com

+39 035 946 11
8:30 – 12:30 / 14:00 – 18:00 lunedì – venerdì / monday – friday

www.gewiss.com

References

• Support | Gewiss

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