Canon 6980i imageRUNNER ADVANCE DX Printer User Guide

June 16, 2024
Canon

6980i imageRUNNER ADVANCE DX Printer

Specifications

  • Product: imageRUNNER ADVANCE DX 6980i
  • User’s Guide: USRMA-8341-00 2023-03 en
  • Copyright: CANON INC. 2023

Introduction

The imageRUNNER ADVANCE DX 6980i is a multifunctional printer
designed to meet the printing, copying, and faxing needs of
professional environments. This user’s guide provides detailed
instructions on how to use the various features and functions of
the machine.

Using User’s Guide

The User’s Guide is a comprehensive manual that helps users
navigate and utilize the features of the imageRUNNER ADVANCE DX
6980i. It provides step-by-step instructions, tips, and
troubleshooting techniques to ensure optimal usage of the
machine.

Screen Layout of User’s Guide

The User’s Guide is presented in a user-friendly interface with
the following key components:

  • Table of Contents: Allows easy navigation through different
    sections of the guide.

  • Search Function: Enables users to quickly find specific topics
    or keywords within the guide.

  • Navigation Buttons: Facilitate moving forward or backward
    through the guide’s pages.

Viewing User’s Guide

To access the User’s Guide on the imageRUNNER ADVANCE DX 6980i,
follow these steps:

  1. Power on the machine by pressing the “Power” button located on
    the control panel.

  2. From the main menu, navigate to the “User’s Guide” option using
    the arrow keys.

  3. Press the “OK” button to open the User’s Guide.

Manuals and Their Contents

Aside from the User’s Guide, the imageRUNNER ADVANCE DX 6980i
comes with additional manuals that provide in-depth information on
specific functions and features of the machine. These manuals
include:

  • Notice: Contains important safety instructions and precautions
    for operating the machine.

  • About the Machine: Provides an overview of the machine’s
    specifications, parts, and basic operations.

  • Setting Up: Guides users through the initial setup process,
    including network configuration and software installation.

  • Basic Operations: Covers essential tasks such as loading paper,
    replacing consumables, and performing maintenance.

  • Copying: Explains how to make copies using different settings
    and options available on the machine.

  • Faxing: Details the steps for sending and receiving faxes using
    the built-in fax functionality.

FAQ (Frequently Asked Questions)

Q: How do I turn on the imageRUNNER ADVANCE DX 6980i?

A: To turn on the machine, press the “Power” button located on
the control panel.

Q: How do I turn off the machine?

A: To turn off the machine, navigate to the main menu, select
the “Power” option, and choose “Turn Off” from the submenu.

Q: How do I empty the punch waste?

A: The process for emptying the punch waste depends on whether
you are using the Staple Finisher-AC or Booklet Finisher-AC. Please
refer to the corresponding sections in the User’s Guide for
detailed instructions.

Q: How do I enhance and adjust copy quality?

A: To enhance and adjust copy quality, navigate to the “Copy
Basic Features” screen on the control panel. From there, you can
access various settings such as image density, sharpness, and
background removal to optimize the copy output.

Q: How do I send a fax using the imageRUNNER ADVANCE DX

6980i?

A: The faxing process involves selecting the appropriate
settings, entering the recipient’s fax number, and sending the
document. Please consult the “Faxing” section in the User’s Guide
for a detailed step-by-step guide.

imageRUNNER ADVANCE DX
6980i
User’s Guide

USRMA-8341-00 2023-03 en

Copyright CANON INC. 2023

Contents
Introduction ……………………………………………………………………………………………………………………………………. 2
Using User’s Guide …………………………………………………………………………………………………………………………………. 3 Screen Layout of User’s Guide ……………………………………………………………………………………………………………….. 4 Viewing User’s Guide …………………………………………………………………………………………………………………………… 8
Manuals and Their Contents …………………………………………………………………………………………………………………… 10 Notice ………………………………………………………………………………………………………………………………………………… 11
About the Machine ……………………………………………………………………………………………………………………. 17
Parts and Their Functions ………………………………………………………………………………………………………………………. 19 Front Side ………………………………………………………………………………………………………………………………………. 20 Back Side ……………………………………………………………………………………………………………………………………….. 24 Interior ………………………………………………………………………………………………………………………………………….. 25 Feeder …………………………………………………………………………………………………………………………………………… 26 Multi-Purpose Tray ……………………………………………………………………………………………………………………………. 28 Paper Deck/Drawer …………………………………………………………………………………………………………………………… 29 Control Panel ………………………………………………………………………………………………………………………………….. 31
Turning ON the Machine ……………………………………………………………………………………………………………………….. 32 Turning OFF the Machine ……………………………………………………………………………………………………………………. 33
Placing Originals and Loading Paper ………………………………………………………………………………………………………… 35 Placing Originals ………………………………………………………………………………………………………………………………. 36 Loading Paper …………………………………………………………………………………………………………………………………. 43 Basic Paper Loading Method ………………………………………………………………………………………………………….. 44 Loading Preprinted Paper ……………………………………………………………………………………………………………… 52 Loading Tab Paper ………………………………………………………………………………………………………………………. 56 Specifying Paper Size and Type …………………………………………………………………………………………………………….. 60 Specifying Paper Size and Type in the Paper Deck/Drawer ……………………………………………………………………… 61 Specifying Paper Size and Type in the Multi-purpose Tray ………………………………………………………………………. 64 Registering Frequently Used Paper Size and Type for the Multi-purpose Tray ………………………………………………. 67 Fixing the Paper Size and Type to Use with the Multi- Purpose Tray …………………………………………………………… 69 Registering Free Size Paper (Custom Size Paper) ………………………………………………………………………………….. 71 Automatically Selecting the Appropriate Paper Source for a Specific Function ………………………………………………. 72 Specifying the Output Tray for Printed Paper …………………………………………………………………………………………… 74
Main Unit Maintenance …………………………………………………………………………………………………………………………. 76 Inspecting the Breaker ………………………………………………………………………………………………………………………. 78 Regular Cleaning ……………………………………………………………………………………………………………………………… 80 Cleaning the Exterior …………………………………………………………………………………………………………………… 81 Cleaning the Platen Glass ……………………………………………………………………………………………………………… 82 Cleaning the Feeder …………………………………………………………………………………………………………………….. 84 Replacing the Toner Cartridge ……………………………………………………………………………………………………………… 89 Loading Staples ……………………………………………………………………………………………………………………………….. 93 Replacing the Staple Case in the Stapler Unit (Staple Finisher-AC/Booklet Finisher-AC) …………………………………… 94 Replacing the Staple Case in the Saddle Stitcher Unit (Booklet Finisher-AC) …………………………………………………. 96
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Emptying the Punch Waste …………………………………………………………………………………………………………………. 99 Emptying the Punch Waste (Staple Finisher-AC/Booklet Finisher-AC) ……………………………………………………….. 100
Replacement Parts ………………………………………………………………………………………………………………………….. 102 Checking the Remaining Amount of Consumables …………………………………………………………………………………… 105 Clearing Paper Jams ……………………………………………………………………………………………………………………………. 108 Document Jams in the Feeder ……………………………………………………………………………………………………………. 111 Paper Jams inside the Right Covers of the Main Unit ………………………………………………………………………………… 114 Paper Jams in the Main Unit (Fixing Transport Unit) …………………………………………………………………………………. 116 Paper Jams in the Multi- Purpose Tray …………………………………………………………………………………………………… 121 Paper Jams in a Paper Source …………………………………………………………………………………………………………….. 122
Paper Jams in the Paper Deck ……………………………………………………………………………………………………….. 123 Paper Jams in the Paper Drawer ……………………………………………………………………………………………………. 124 Paper Jams in the POD Deck Lite-C/Paper Deck Unit-E …………………………………………………………………………. 125 Paper Jams in a Finisher (Optional) ………………………………………………………………………………………………………. 128 Paper Jams in the Staple Finisher-AC/Booklet Finisher-AC …………………………………………………………………….. 129 Paper Jams in the Other Optional Equipment (Optional) ……………………………………………………………………………. 136 Paper Jams in the Document Insertion Unit-P ……………………………………………………………………………………. 137 Paper Jams in the Document Insertion / Folding Unit-J ………………………………………………………………………… 141 Paper Jams in the Copy Tray-R/Shift Tray-F ……………………………………………………………………………………….. 147 Clearing Staple Jams (Optional) …………………………………………………………………………………………………………….. 152 Staple Jams in the Staple Finisher-AC/Booklet Finisher-AC ………………………………………………………………………….. 153 Options ……………………………………………………………………………………………………………………………………………. 157 Optional Equipment ………………………………………………………………………………………………………………………… 159 POD Deck Lite-C/Paper Deck Unit-E ………………………………………………………………………………………………… 162 Staple Finisher-AC/Booklet Finisher-AC/2/4 Hole Puncher Unit-A/4 Hole Puncher Unit-A ……………………………….. 175 Document Insertion Unit-P ………………………………………………………………………………………………………….. 188 Document Insertion / Folding Unit-J ……………………………………………………………………………………………….. 191 Copy Tray-R …………………………………………………………………………………………………………………………….. 194 Shift Tray-F ……………………………………………………………………………………………………………………………… 195 Copy Card Reader ……………………………………………………………………………………………………………………… 196 Numeric Keypad ……………………………………………………………………………………………………………………….. 198 ADF Access Handle-A …………………………………………………………………………………………………………………. 200 Optional Equipment Supporting Specific Functions ………………………………………………………………………………….. 201 Hardware Specifications ………………………………………………………………………………………………………………………. 203 Main Unit …………………………………………………………………………………………………………………………………….. 204 Feeder ………………………………………………………………………………………………………………………………………… 207 Available Paper ……………………………………………………………………………………………………………………………… 208 POD Deck Lite-C …………………………………………………………………………………………………………………………….. 216 Paper Deck Unit-E …………………………………………………………………………………………………………………………… 217 Shift Tray-F …………………………………………………………………………………………………………………………………… 218 Copy Tray-R ………………………………………………………………………………………………………………………………….. 219 Document Insertion Unit-P ……………………………………………………………………………………………………………….. 220 Document Insertion / Folding Unit-J …………………………………………………………………………………………………….. 221 Staple Finisher- AC/Booklet Finisher-AC …………………………………………………………………………………………………. 222 Copy Card Reader …………………………………………………………………………………………………………………………… 225
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Setting Up …………………………………………………………………………………………………………………………………….. 228
Preparations Required Before Use …………………………………………………………………………………………………………. 229 Preventing Unauthorized Access …………………………………………………………………………………………………………… 231 Setting up Using the Setup Guide ………………………………………………………………………………………………………….. 233 Logging in as an Administrator ……………………………………………………………………………………………………………… 242 Setting the Date/Time …………………………………………………………………………………………………………………………. 244 Setting up the Network Environment …………………………………………………………………………………………………….. 246
Canceling the Network Setting Lock …………………………………………………………………………………………………….. 249 Selecting the Network Connection Method ……………………………………………………………………………………………. 250 Connecting to a Wired LAN ……………………………………………………………………………………………………………….. 252 Connecting to a Wireless LAN …………………………………………………………………………………………………………….. 253
Setting Up the Connection Using WPS Push Button Mode …………………………………………………………………….. 255 Setting Up the Connection Using WPS PIN Code Mode ………………………………………………………………………… 256 Setting Up Connection by Selecting a Wireless Router …………………………………………………………………………. 257 Setting Up a Connection by Specifying Detailed Settings ……………………………………………………………………… 258 Checking the SSID and Network Key ………………………………………………………………………………………………. 260 Setting an IP Address ………………………………………………………………………………………………………………………. 261 Setting an IPv4 Address ………………………………………………………………………………………………………………. 262 Setting an IPv6 Address ………………………………………………………………………………………………………………. 264 Setting the IPv4 Address of the Sub Line ………………………………………………………………………………………….. 267 Adapting to the Network Environment …………………………………………………………………………………………………. 268 Making Ethernet Settings ……………………………………………………………………………………………………………. 269 Setting the Wait Time When Connecting to a Network …………………………………………………………………………. 271 Making DNS Settings …………………………………………………………………………………………………………………. 272 Making SMB Settings …………………………………………………………………………………………………………………. 277 Making WINS Settings ………………………………………………………………………………………………………………… 280 Making WebDAV Settings ……………………………………………………………………………………………………………. 281 Registering the LDAP Server ………………………………………………………………………………………………………… 282 Monitoring and Controlling via SNMP …………………………………………………………………………………………….. 286 Setting Static Routing …………………………………………………………………………………………………………………. 290 Other Network Settings ………………………………………………………………………………………………………………. 292 Configuring System Data Communication ……………………………………………………………………………………….. 294 Installing Drivers ……………………………………………………………………………………………………………………………….. 296 Fax Line Settings ………………………………………………………………………………………………………………………………… 297 Setting E-mail/I-Fax Communication ………………………………………………………………………………………………………. 299 Setting the Advanced Space of the Machine …………………………………………………………………………………………….. 303 Setting Advanced Space to Public ……………………………………………………………………………………………………….. 304 Connecting to the Other Devices …………………………………………………………………………………………………………… 309
Basic Operations ………………………………………………………………………………………………………………………. 312
Using the Touch Panel Display ………………………………………………………………………………………………………………. 314 Basic Screens on the Touch Panel Display ……………………………………………………………………………………………… 315 Items Displayed on the Screen ………………………………………………………………………………………….. 318 Timeline Display Specifications ……………………………………………………………………………………………………… 322 Items Displayed in the Timeline …………………………………………………………………………………………………….. 324
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Basic Operation of the Touch Panel Display …………………………………………………………………………………………… 330 Entering Characters ………………………………………………………………………………………………………………………… 336 Logging into the Machine …………………………………………………………………………………………………………………….. 338 List of Items That Can Be Personalized …………………………………………………………………………………………………. 340 Customizing the Touch Panel Display ……………………………………………………………………………………………………… 343 Customizing the Screen ………………………………………………………………………………………………………… 346 Creating a Shortcut for a Frequently Used Function …………………………………………………………………………………. 348 Registering a Combination of Frequently Used Functions ………………………………………………………………………….. 350 Customizing the Basic Features Screen …………………………………………………………………………………………………. 353 Registering Frequently Used Settings and Destinations as Personal Buttons/Shared Buttons on the Screen …. 355
Registering Personal Buttons/Shared Buttons …………………………………………………………………………………… 356 Switching the Displayed Language ……………………………………………………………………………………………………… 360 Registering Shortcuts for Frequently Used Settings/Registered Items …………………………………………………………… 362 Customizing the Screen Display Appearance and the Operational Conditions ………………………………………………….. 363 Canceling Send/Print Jobs …………………………………………………………………………………………………………………….. 366 Setting Sounds …………………………………………………………………………………………………………………………………… 367 Entering Sleep Mode …………………………………………………………………………………………………………………………… 370 Registering Destinations ……………………………………………………………………………………………………………………… 372 About the Address Books of the Machine ………………………………………………………………………………………………. 374 Registering Destinations in the Address Book ………………………………………………………………………………………… 377
Registering Multiple Destinations as a Group ……………………………………………………………………………………. 388 Editing the Registered Destinations in the Address Book ……………………………………………………………………… 391 Registering a Destination in a One-Touch Button …………………………………………………………………………………….. 393 Registering a Group in a One- Touch Button ……………………………………………………………………………………… 395 Editing the Registered Destinations in One-Touch Buttons ……………………………………………………………………. 396
Copying ………………………………………………………………………………………………………………………………………….. 399
Copy Basic Features Screen ………………………………………………………………………………………………………………….. 401 Basic Copy Operations …………………………………………………………………………………………………………………………. 403
Cancelling Copying …………………………………………………………………………………………………………………………. 412 Enhancing and Adjusting Copy Quality ……………………………………………………………………………………………………. 414
Selecting the Type of Original for Copying …………………………………………………………………………………………….. 415 Adjusting Sharpness for Copying (Sharpness) ………………………………………………………………………………………… 417 Erasing Dark Borders When Copying (Erase Frame) ………………………………………………………………………………….. 418 Inverting Colors (Nega/Posi) ……………………………………………………………………………………………………………… 420 Copying Efficiently ……………………………………………………………………………………………………………………………… 421 Copying Multiple Originals onto One Sheet (N on 1) …………………………………………………………………………………. 422 Copying a Facing Page Original as Two Separate Pages …………………………………………………………………………….. 424 Copying Different Size Originals Together (Different Size Originals) ……………………………………………………………… 427 Copying Separately Scanned Originals Together (Job Build) ……………………………………………………………………….. 429 Checking the Copy Results ………………………………………………………………………………………………………………… 430 Copying Immediately by Interrupting Other Jobs …………………………………………………………………………………….. 433 Functions Useful for Making and Managing Material …………………………………………………………………………………. 434 Finishing by Collating/Grouping …………………………………………………………………………………………………………. 435
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Finishing with the Stapler …………………………………………………………………………………………………………………. 437 Other Finishing Functions …………………………………………………………………………………………………………………. 439 Attaching Numbers and Symbols to Copies ……………………………………………………………………………………………. 442 Making Booklets ………………………………………………………………………………………………………………………………… 445 Making Booklets (Booklet Copying) ……………………………………………………………………………………………………… 446 Setting Binding Margins …………………………………………………………………………………………………………………… 451 Adding a Cover and Back Cover ………………………………………………………………………………………………………….. 453 Useful Copy Functions …………………………………………………………………………………………………………………………. 455 Copying Free Size Originals ……………………………………………………………………………………………………………….. 457 Mirroring Images (Mirror Image) ………………………………………………………………………………………………………… 458 Shifting the Image ………………………………………………………………………………………………………………………….. 459 Copying with the Image Repeated (Repeat Images) …………………………………………………………………………………. 461 Inserting Sheets and Chapter Pages (Insert Sheets) …………………………………………………………………………………. 463 Inserting Sheets When Copying Onto Transparencies ………………………………………………………………………………. 468 Superimposing Images (8900 Series / 6900 Series Only) ……………………………………………………………………………. 470 Combining Jobs with Different Settings Into a Single Job (Merge Job Blocks) ……………………………………………………. 474 Copying with Two Canon Multifunction Printers (Cascade Copy) (8900 Series / 6900 Series Only) ………………………….. 477 Storing Copy Documents in the Machine ………………………………………………………………………………………………. 480 Notifying You of the Completion of Copying by E-Mail ………………………………………………………………………………. 482 Making ID Card Copies …………………………………………………………………………………………………………………….. 484 Area Designation (4900 Series Only) …………………………………………………………………………………………………….. 486 Enlarging an Image to Make a Poster (4900 Series Only) ……………………………………………………………………………. 489 Skipping Blank Pages When Printing ……………………………………………………………………………………………………. 493 Restricting Copying of Confidential Documents ………………………………………………………………………………………… 495 Embedding the “TOP SECRET” Text (Secure Watermark) ……………………………………………………………………………. 496 Reducing Copying Operations ……………………………………………………………………………………………………………….. 499 Recalling Previously Used Copy Settings (Previous Settings) ……………………………………………………………………….. 500 Changing the Settings Quickly (Express Copy Screen) ……………………………………………………………………………….. 502
Faxing ……………………………………………………………………………………………………………………………………………… 505
Fax Basic Features Screen …………………………………………………………………………………………………………………….. 507 Basic Operations for Sending Faxes ……………………………………………………………………………………………………….. 510
Canceling Sending Faxes ………………………………………………………………………………………………………………….. 526 Receiving Faxes …………………………………………………………………………………………………………………………………. 528 Sending Faxes Successfully …………………………………………………………………………………………………………………… 530
Checking Scanned Images Before Sending (Preview) ………………………………………………………………………………… 531 Checking the Connection to the Recipient Before Sending (Direct Send) ………………………………………………………… 533 Sending Faxes Manually (Manual Sending) …………………………………………………………………………………………….. 535 Notifying You by E-Mail of the Completion of Sending ………………………………………………………………………………. 537 Simplifying Sending Operations …………………………………………………………………………………………………………….. 539 Sending Different Size Originals Together (Different Size Originals) ……………………………………………………………… 540 Sending Separately Scanned Documents Together (Job Build) …………………………………………………………………….. 541 Recalling Previously Used Settings for Sending (Previous Settings) ……………………………………………………………….. 543 Useful Functions When Sending …………………………………………………………………………………………………………….. 545
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Sending at a Specified Time ………………………………………………………………………………………………………………. 546 Saving a Copy of a Sent Document ………………………………………………………………………………………………………. 548 Various Receiving Methods …………………………………………………………………………………………………………………… 551 Saving Received Documents in the Machine (Memory Reception) ………………………………………………………………… 552 Keeping Received Documents Private ………………………………………………………………………………………………….. 555 Forwarding Received Documents Automatically ……………………………………………………………………………………….. 557 Checking Status and Log for Sent and Received Documents ………………………………………………………………………… 560 Sending Faxes from Your Computer (PC Fax) ……………………………………………………………………………………………. 563 Sending PC Faxes …………………………………………………………………………………………………………………………… 564 Using Internet Faxes (I-Fax) ………………………………………………………………………………………………………………….. 568 Sending I-Faxes ……………………………………………………………………………………………………………………………… 569 Receiving I-Faxes ……………………………………………………………………………………………………………………………. 577 Using Remote Faxes ……………………………………………………………………………………………………………………………. 578
Printing ………………………………………………………………………………………………………………………………………….. 581
Printing From a Computer ……………………………………………………………………………………………………………………. 583 Canceling Printing ………………………………………………………………………………………………………………………….. 586 Checking the Printing Status and History ………………………………………………………………………………………………. 588 Printing from an External Network (IPP Printing) …………………………………………………………………………………….. 590
Advanced Functions for Printing ……………………………………………………………………………………………………………. 593 Printing After Checking the Document (Hold) (8900 Series / 6900 Series Only) …………………………………………………. 594 Sending Documents for Job Hold From a Computer (8900 Series / 6900 Series Only) ……………………………………. 595 Moving/Duplicating a File (8900 Series / 6900 Series Only) ……………………………………………………………………. 597 Printing Job Hold Documents (8900 Series / 6900 Series Only) ……………………………………………………………….. 599 Printing Documents Retained in the Machine (Forced Hold Printing) …………………………………………………………….. 601 Printing at a Specified Time (Scheduled Printing) …………………………………………………………………………………….. 605 Printing With Settings Disabling Unauthorized Copying …………………………………………………………………………….. 607
Various Printing Methods …………………………………………………………………………………………………………………….. 609 Directly Printing Files without Opening Them …………………………………………………………………………………………. 610 Printing Using a Virtual Printer …………………………………………………………………………………………………………… 612 Printing From Memory Media (Media Print) …………………………………………………………………………………………… 615 Copying Files to a Folder for Printing (Hot Folder) ……………………………………………………………………………………. 616 Printing Using the Microsoft Cloud Service (Universal Print) ……………………………………………………………………….. 620 Configuring the Universal Print User Settings ……………………………………………………………………………………. 624 Printing using Job Definition Format (JDF) (8900 Series Only) ………………………………………………………………………. 627
Scanning ……………………………………………………………………………………………………………………………………….. 629
Scan Basic Features Screen …………………………………………………………………………………………………………………… 631 Basic Operations for Scanning Originals …………………………………………………………………………………………………. 634
Checking Status and Log for Scanned Documents …………………………………………………………………………………… 651 Scanning Clearly ………………………………………………………………………………………………………………………………… 653
Adjusting Image Quality …………………………………………………………………………………………………………………… 654 Adjusting Density …………………………………………………………………………………………………………………………… 655 Adjusting Sharpness When Scanning (Sharpness) ……………………………………………………………………………………. 656
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Erasing Dark Borders When Scanning (Erase Frame) ………………………………………………………………………………… 657 Scanning Efficiently …………………………………………………………………………………………………………………………….. 659
Sending/Saving Different Size Originals Together (Different Size Originals) …………………………………………………….. 660 Scanning a Facing Page Original and Storing/Sending it as Two Separate Pages ………………………………………………. 661 Scanning to Make a Booklet (Booklet Scan) ……………………………………………………………………………………………. 663 Sending/Saving Separately Scanned Documents Together (Job Build) ……………………………………………………………. 665 Useful Scanning Functions …………………………………………………………………………………………………………………… 667 Skipping Blank Pages When Scanning ………………………………………………………………………………………………….. 668 Checking Scanned Originals Before Sending/Saving (Preview) …………………………………………………………………….. 670 Sending/Saving at a Specified Time ……………………………………………………………………………………………………… 672 Notifying You by E-Mail of the Completion of Sending/Saving ……………………………………………………………………… 674 Scanning with the OCR Function …………………………………………………………………………………………………………. 676 Enhancing the Security of Electronic Files ……………………………………………………………………………………………… 681 Recalling Previously Used Settings for Sending/Saving (Previous Settings) ……………………………………………………… 686 Setting a File Name …………………………………………………………………………………………………………………………. 688 Specifying E-Mail Settings …………………………………………………………………………………………………………………. 690 Using Your Computer to Scan (Remote Scan) (Windows) …………………………………………………………………………….. 692 Using Color Network ScanGear 2 ………………………………………………………………………………………………………… 693
Scanning Originals from an Application …………………………………………………………………………………………… 695 Using WSD ……………………………………………………………………………………………………………………………………. 697
Scanning Originals Using WSD (WSD Scan) ………………………………………………………………………………………. 698
Using Storage Space ………………………………………………………………………………………………………………. 701
Using as a Simple File Server ………………………………………………………………………………………………………………… 703 Saving Documents in the Advanced Space …………………………………………………………………………………………….. 704 Accessing the Advanced Space from a Computer …………………………………………………………………………………….. 706 Working with Files and Folders in the Advanced Space ……………………………………………………………………………… 708 Creating the Personal Space in the Advanced Space …………………………………………………………………………………. 712 Printing Files in the Advanced Space ……………………………………………………………………………………………………. 713
Working with Other Devices …………………………………………………………………………………………………………………. 715 Saving Documents in Other Devices …………………………………………………………………………………………………….. 716 Working with Files and Folders in Other Devices ……………………………………………………………………………………… 717 Printing Files in Other Devices ……………………………………………………………………………………………………………. 718
Making Simple Edits to Files …………………………………………………………………………………………………………………. 719 Saving Documents in the Mail Box ………………………………………………………………………………………………………. 720 Editing Files in the Mail Box ………………………………………………………………………………………………………………. 724 Printing Files in the Mail Box ……………………………………………………………………………………………………………… 729 Sending Files in the Mail Box ……………………………………………………………………………………………………………… 731 Specifying the Mail Box Settings …………………………………………………………………………………………………………. 732
Working with Data in Memory Media ……………………………………………………………………………………………………… 734 Saving Documents in Memory Media …………………………………………………………………………………………………… 736 Working with Files and Folders in Memory Media ……………………………………………………………………………………. 738 Printing Files in Memory Media ………………………………………………………………………………………………………….. 742
Setting Screen and Operations for Scanning to Save ………………………………………………………………………………….. 744
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Setting Screen and Operations for Printing Saved Files ………………………………………………………………………………. 747 Storage Locations and File Formats for Each Mode ……………………………………………………………………………………. 756
Linking with Mobile Devices ……………………………………………………………………………………………… 759
Connecting with Mobile Devices ……………………………………………………………………………………………………………. 760 Connecting Directly ………………………………………………………………………………………………………………………… 761
Utilizing the Machine through Applications …………………………………………………………………………………………….. 765 Using AirPrint ……………………………………………………………………………………………………………………………………. 768
Printing with AirPrint ………………………………………………………………………………………………………………………. 773 Scanning with AirPrint ……………………………………………………………………………………………………………………… 776 Faxing with AirPrint ………………………………………………………………………………………………………………………… 778 If AirPrint Cannot Be Used ………………………………………………………………………………………………………………… 780 Printing with Default Print Service (Android) ……………………………………………………………………………………………. 781
Managing the Machine ………………………………………………………………………………………………………… 785
Applying a Security Policy to the Machine ……………………………………………………………………………………………….. 787 Using a Password to Protect the Security Policy Settings ……………………………………………………………………………. 788 Configuring the Security Policy Settings ……………………………………………………………………………………………….. 790 Security Policy Setting Items ……………………………………………………………………………………………………………… 792
Managing Users …………………………………………………………………………………………………………………………………. 798 Configuring the Personal Authentication Management Settings ………………………………………………………………….. 801 Registering User Information in the Local Device ……………………………………………………………………………….. 804 Importing/Exporting User Data …………………………………………………………………………………………………….. 808 Adding and Editing User Information in a CSV File ………………………………………………………………………… 813 Registering Server Information …………………………………………………………………………………………………….. 818 Configuring the Authentication Functions ………………………………………………………………………………………… 824 Using Personal Authentication to Manage Printing/Faxing/Remote Scanning via a Computer ………………………… 832 Using Other Convenient Personal Authentication Management Functions ……………………………………………………… 833 Setting the Department ID Management …………………………………………………………………………………………. 834 Changing the System Manager ID and PIN …………………………………………………………………………………. 835 Configuring the Department ID Management Settings …………………………………………………………………… 837 Using Department IDs to Manage Printing or Remote Scanning via Computer ……………………………………… 840 Configuring Personal Folders ……………………………………………………………………………………………………….. 841 Using ACCESS MANAGEMENT SYSTEM …………………………………………………………………………………………….. 844 Deleting User Setting Information ………………………………………………………………………………………………………. 845
Configuring the Network Security Settings ……………………………………………………………………………………………… 847 Restricting Communication by Using Firewalls ……………………………………………………………………………………….. 849 Specifying IP Addresses in Firewall Settings ……………………………………………………………………………………… 850 Specifying MAC Addresses in Firewall Settings …………………………………………………………………………………… 853 Configuring the Firewall of the Sub Line ………………………………………………………………………………………….. 854 Setting a Proxy ………………………………………………………………………………………………………………………………. 857 Configuring the Key and Certificate for TLS ……………………………………………………………………………………………. 859 Generating the Key and Certificate for Network Communication ……………………………………………………………. 862 Configuring the IPSec Settings …………………………………………………………………………………………………………… 864 Configuring the IEEE 802.1X Authentication Settings ………………………………………………………………………………… 869
VIII

Restricting the Machine’s Functions ………………………………………………………………………………………………………. 872 Restricting Access to Address Book and Sending Functions ………………………………………………………………………… 873 Restricting Use of the Address Book ………………………………………………………………………………………………. 874 Limiting Available Destinations ……………………………………………………………………………………………………… 877 Restricting the Fax Sending Functions …………………………………………………………………………………………….. 879 Restricting Printing from a Computer …………………………………………………………………………………………………… 881 Restricting the Use of Memory Media …………………………………………………………………………………………………… 884
Increasing the Security of Documents …………………………………………………………………………………………………….. 885 Printing User Information on Documents ……………………………………………………………………………………………… 886 Embedding Invisible Text (Forced Secure Watermark) ………………………………………………………………………………. 888 Adding a Digital Signature to Sent Files ………………………………………………………………………………………………… 890 Generating a Device Signature Certificate ………………………………………………………………………………………… 891 Registering a User Signature Certificate ………………………………………………………………………………………….. 892
Managing the Machine from a Computer (Remote UI) ……………………………………………………………………………….. 895 Starting the Remote UI …………………………………………………………………………………………………………………….. 897 Checking the Status and Logs ……………………………………………………………………………………………………………. 901 Turning OFF/Restarting the Machine ……………………………………………………………………………………………………. 906 Registering Destinations via the Remote UI …………………………………………………………………………………………… 907 Sharing an Address List with Specific Users ………………………………………………………………………………………. 911 Registering User Groups ………………………………………………………………………………………………………………….. 913 Registering a Key and Certificate for Network Communication ……………………………………………………………………. 915 Configuring the Expiration Check Method for Received Certificates ……………………………………………………………… 919 Generating a Key and Certificate Signing Request (CSR) …………………………………………………………………………….. 921 Retrieving/Updating a Certificate from an SCEP Server ……………………………………………………………………………… 924 Managing Stored Files ……………………………………………………………………………………………………………………… 930 Managing the Logs …………………………………………………………………………………………………………………………. 936 Importing/Exporting the Setting Data ………………………………………………………………………………………………….. 941 Importing/Exporting All Settings …………………………………………………………………………………………………… 945 Importing/Exporting the Settings Individually …………………………………………………………………………………… 949 Address Book Items ……………………………………………………………………………………………………………… 955 Backing Up/Restoring Data ……………………………………………………………………………………………………………….. 960 Updating the Firmware ……………………………………………………………………………………………………………………. 965 Updating the Firmware (Distribution) …………………………………………………………………………………………………… 967 Setting Scheduled Updates ……………………………………………………………………………………………………………….. 970 Displaying Messages from the Administrator …………………………………………………………………………………………. 972 Configuring the Visual Message Function ……………………………………………………………………………………………… 974 Sending E-Mail Notification When an Error Occurs …………………………………………………………………………………… 979
Installing System Options ……………………………………………………………………………………………………………………. 981 Synchronizing Settings for Multiple Canon Multifunction Printers ……………………………………………………………….. 983
Starting Setting Synchronization …………………………………………………………………………………………………………. 986 Specifying Detailed Synchronization Settings (Server Machine or Server/Client Machine) ……………………………………. 990 Switching the Machines to Synchronize ………………………………………………………………………………………………… 995 Distributing the Device Information to Other Canon Multifunction Printers …………………………………………………. 1000 Registering the Device Information Destinations …………………………………………………………………………………… 1002 Performing User Authentication when Distributing Device Information ……………………………………………………….. 1004
IX

Distributing the Device Information …………………………………………………………………………………………………… 1006 Checking the Results of Device Information Distribution …………………………………………………………………………. 1009 Managing Storage Device Data ……………………………………………………………………………………………………………. 1010 Initializing All Data/Settings …………………………………………………………………………………………………………….. 1011 Using TPM ………………………………………………………………………………………………………………………………….. 1013 Functions Linked to Cloud Service ……………………………………………………………………………………………………….. 1017 Checking the Number of Pages for Copy/Print/Fax/Scan …………………………………………………………………………… 1020 Printing Reports and Lists ………………………………………………………………………………………………………………….. 1021 Checking the Options Installed on This Machine …………………………………………………………………………………….. 1033 Paper Type Management Settings ……………………………………………………………………………………………………….. 1034 Adjusting the Image Position (8900 Series / 4900 Series Only) …………………………………………………………………… 1039 Adjusting the Secondary Transfer Voltage (4900 Series) / Adjust Transfer Current (8900 Series / 6900 Series) …………. 1045
Settings/Registration ………………………………………………………………………………………………………….. 1049

………………………………………………………………………………………………………………………………….. 1052 ………………………………………………………………………………………………………………………….. 1054 ………………………………………………………………………………………………………………………… 1059 ………………………………………………………………………………………………………………… 1069 …………………………………………………………………………………………………………………………………. 1078 ……………………………………………………………………………………………………………………. 1090 …………………………………………………………………………………………………………………. 1108 …………………………………………………………………………………………………………………. 1110 …………………………………………………………………………………………………………………. 1113 ………………………………………………………………………………………………………………….. 1116 ………………………………………………………………………………………………………….. 1118 ………………………………………………………………………………………………………….. 1121 ………………………………………………………………………………………………………….. 1124 ………………………………………………………………………………………………………………………. 1125 ……………………………………………………………………………………………………… 1127 …………………………………………………………………………………………………………………. 1132 …………………………………………………………………………………………………………….. 1134 ……………………………………………………………………………………. 1137 ……………………………………………………………………………………………………………………… 1139 ……………………………………………………………………………………………………………………………… 1141 ……………………………………………………………………………………………………………….. 1143 ………………………………………………………………………………………………………………….. 1144 ……………………………………………………………………………………………………………………………. 1148 ……………………………………………………………………………………………………………………………. 1156 ……………………………………………………………………………………………………. 1159 …………………………………………………………………………………………………. 1163 ………………………………………………………………………………………………………………………….. 1164 …………………………………………………………………………………………………………………………………. 1166 ……………………………………………………………………………………………………………… 1168 …………………………………………………………………………………………………………… 1170 ………………………………………………………………………………………………………………………. 1176 …………………………………………………………………………………………… 1182 X ……………………………………………………………………………………………….. 1183 ………………………………………………………………………………………………………………………. 1187 ………………………………………………………………………………………………………………………. 1193 ……………………………………………………………………………………………………… 1198 ………………………………………………………………………………………………………………………………………. 1200 ……………………………………………………………………………………………………………………………………. 1205 Output Report ………………………………………………………………………………………………………………………… 1210 Custom Settings ……………………………………………………………………………………………………………………… 1211 UFR II …………………………………………………………………………………………………………………………………… 1218 PCL ……………………………………………………………………………………………………………………………………… 1219 PS ……………………………………………………………………………………………………………………………………….. 1222 Imaging ……………………………………………………………………………………………………………………………….. 1223 PDF …………………………………………………………………………………………………………………………………….. 1224 XPS ……………………………………………………………………………………………………………………………………… 1226 Utility …………………………………………………………………………………………………………………………………… 1227 ………………………………………………………………………………………………………………………………………. 1228 …………………………………………………………………………………………………………………….. 1229 ………………………………………………………………………………………………………………… 1230 ……………………………………………………………………………………………………………… 1242 ……………………………………………………………………………………………………………………….. 1252 ……………………………………………………………………………………………………………………….. 1262 ……………………………………………………………………………………………………. 1265 ………………………………………………………………………………………………………… 1268 ……………………………………………………………………………………………………………………….. 1269 …………………………………………………………………………………………………………………….. 1270 ………………………………………………………………………………………………………………… 1271 ………………………………………………………………………………………………………….. 1276 ……………………………………………………………………………………………………………………….. 1282 ………………………………………………………………………………………………………………………. 1285 ………………………………………………………………………………………………………………… 1286 ……………………………………………………………………………………………………. 1287 ……………………………………………………………………………………………….. 1289 …………………………………………………………………………………………………………………. 1291 …………………………………………………………………………………………………. 1293 ……………………………………………………………………………………………………….. 1294 ……………………………………………………………………………………………………….. 1295 …………………………………………………………………………………………………………………. 1300 …………………………………………………………………………………………………………. 1303 ………………………………………………………………………………………………………………………………………. 1304 (8900 Series / 6900 Series Only) ………………………………………………………………………………………………. 1310 ……………………………………………………………………………………………………………………………… 1312 …………………………………………………………………………………………………………………………….. 1315 ………………………………………………………………………………………………………. 1323 …………………………………………………………………………………………………. 1325 ……………………………………………………………………………………………………………………. 1326 …………………………………………………………………………………………………………………….. 1327 …………………………………………………………………………………………………… 1329 ………………………………………………………………………………………………….. 1334 XI ………………………………………………………………………………………………………………….. 1336 …………………………………………………………………………………………………………. 1348 ………………………………………………………………………………………………………. 1350 …………………………………………………………………………………………………………………………… 1352 …………………………………………………………………………………………………………………….. 1357 …………………………………………………………………………………………………………………….. 1360 …………………………………………………………………………………………………………………….. 1362 ……………………………………………………………………………………………………………………….. 1364 …………………………………………………………………………………………….. 1367 ………………………………………………………………………………………… 1368 …………………………………………………………………………………………………………… 1370 ………………………………………………………………………………………………………………. 1375 Volume Settings (Volume Settings) ………………………………………………………………………………………………………. 1377 Adjusting Print and Finish Quality ………………………………………………………………………………. 1380 Adjusting Gradation ………………………………………………………………………………………………………………………….. 1382 Adjusting Density …………………………………………………………………………………………………………………………….. 1387 Correcting Uneven Density (4900 Series Only) ………………………………………………………………………………………… 1388 Adjusting Image Size …………………………………………………………………………………………………………………………. 1391 Setting the Dither Pattern (4900 Series Only) …………………………………………………………………………………………. 1392 Adjusting the Saddle Stitch Position …………………………………………………………………………………………………….. 1393 Adjusting the Saddle Stitch Folding Position ………………………………………………………………………………………….. 1394 Adjusting the Paper Folding Position ……………………………………………………………………………………………………. 1395 Adjusting the Trimming Width (8900 Series Only) ……………………………………………………………………………………. 1397 Adjusting Paper Alignment (8900 Series Only) ………………………………………………………………………………………… 1398 Troubleshooting ……………………………………………………………………………………………………………………… 1400 If the Machine Does Not Operate ………………………………………………………………………………………………………… 1402 Cannot Print ……………………………………………………………………………………………………………………………………. 1404 Problems with Printing Results …………………………………………………………………………………………………………… 1405 Problems with Faxes …………………………………………………………………………………………………………………………. 1409 Problems with Scanning …………………………………………………………………………………………………………………….. 1411 Problems with the Network ……………………………………………………………………………………………………………….. 1413 Problems with Security ……………………………………………………………………………………………………………………… 1417 Problems with MEAP …………………………………………………………………………………………………………………………. 1418 Other Problems ……………………………………………………………………………………………………………………………….. 1420 A Message or a Number Starting with “#” (an Error Code) Is Displayed ………………………………………………………… 1423 A Message Saying to Contact a Local Authorized Canon Dealer Is Displayed …………………………………………………. 1424 Countermeasures for Each Message ………………………………………………………………………………………………….. 1426 Countermeasures for Each Error Code ……………………………………………………………………………………………….. 1470 Implementing Security Measures ………………………………………………………………………………… 1499 Various Security Functions …………………………………………………………………………………………………………………. 1500 XII

Appendix …………………………………………………………………………………………………………………………………….. 1507
Third Party Software …………………………………………………………………………………………………………………………. 1508 Feature Highlights ……………………………………………………………………………………………………………………………. 1509
Operability …………………………………………………………………………………………………………………………………. 1510 Utilizing Personalization ……………………………………………………………………………………………………………. 1511
Productivity ………………………………………………………………………………………………………………………………… 1519 Image Quality ……………………………………………………………………………………………………………………………… 1520 Manageability ……………………………………………………………………………………………………………………………… 1521
Building a Dual Network Environment …………………………………………………………………………………………… 1523 Reliability …………………………………………………………………………………………………………………………………… 1527 Office Compatibility ………………………………………………………………………………………………………………………. 1529 The List of System Functions and Items ………………………………………………………………………………………………… 1530 Home ………………………………………………………………………………………………………………………………………… 1531 Copy …………………………………………………………………………………………………………………………………………. 1533 Fax …………………………………………………………………………………………………………………………………………… 1535 Scan and Send …………………………………………………………………………………………………………………………….. 1537 Scan and Store …………………………………………………………………………………………………………………………….. 1539 Access Stored Files ……………………………………………………………………………………………………………………….. 1546 Fax/I-Fax Inbox ……………………………………………………………………………………………………………………………. 1554 Print …………………………………………………………………………………………………………………………………………. 1556 MEAP ……………………………………………………………………………………………………………………………………………… 1557 Installing MEAP Applications ……………………………………………………………………………………………………………. 1559 Managing MEAP Applications …………………………………………………………………………………………………………… 1562 Managing MEAP Application Licenses ………………………………………………………………………………………………… 1567 Changing Login Services ………………………………………………………………………………………………………………… 1569 Basic Windows Operations …………………………………………………………………………………………………………………. 1574 System Specifications ………………………………………………………………………………………………………………………… 1577 Fax Function ……………………………………………………………………………………………………………………………….. 1578 Send Functions ……………………………………………………………………………………………………………………………. 1580 Printer Functions ………………………………………………………………………………………………………………………….. 1582 Storage Space Functions ………………………………………………………………………………………………………………… 1585 Management Functions ………………………………………………………………………………………………………………….. 1587 System Environment ……………………………………………………………………………………………………………………… 1594 Network Environment ……………………………………………………………………………………………………………………. 1596 System Options ……………………………………………………………………………………………………………………………. 1598
XIII

Introduction
Introduction
Introduction ………………………………………………………………………………………………………………………………………. 2
Using User’s Guide ………………………………………………………………………………………………………………………………. 3 Screen Layout of User’s Guide ………………………………………………………………………………………………………….. 4 Viewing User’s Guide ………………………………………………………………………………………………………………………. 8
Manuals and Their Contents ………………………………………………………………………………………………………………. 10 Notice ………………………………………………………………………………………………………………………………………………. 11
1

Introduction
Introduction
971S-000 This chapter describes the instructions on how to use the User’s Guide, disclaimers, copyright information, and other important information for customers. Read this chapter as necessary.
Manuals for the Machine
This section describes the different manuals you can refer to for information on how to use the User’s Guide (this manual) and the machine’s functions and operating procedures.
Using User’s Guide(P. 3) Manuals and Their Contents(P. 10)
Disclaimers and Copyright
See this section for disclaimers and copyright information. Notice(P. 11)
2

Introduction
Using User’s Guide
971S-001 The User’s Guide is a manual that can be viewed on your computer or smartphone, etc. This section describes the screen layout of the User’s Guide and how to view the User’s Guide. It also describes how to make settings for the display of the User’s Guide.
Screen Layout of User’s Guide
This section explains the User’s Guide screen layout and how to use the buttons on the screen. Screen Layout of User’s Guide(P. 4)
Viewing User’s Guide
This section describes what you should be familiar to when viewing the User’s Guide, including the meanings of the marks used in the User’s Guide and how the buttons on the touch panel display and the computer screen are represented in the User’s Guide. Viewing User’s Guide(P. 8)
Setting the Display of the User’s Guide
You can change the character size used in the User’s Guide, and switch the screen layout to one that is appropriate to the device on which the User’s Guide is displayed.
If you are unable to view the manual in PDF format, download Adobe Acrobat Reader from the Adobe Systems website (https://get.adobe.com/reader/).
How to find the topic you are looking for Search the contents You can find the page you are looking for by selecting the topic from the Contents on the left side of the
screen.
Search by keyword
Perform a search by entering a keyword, such as “fax” or “wireless LAN,” and the pages containing the keyword are displayed. You can find the page you are looking for from those results. You can also enter phrases such as “connecting to a network.” The keyword search also supports the AND Boolean to search for multiple keywords. For the details of the search screen and how to operate the screen, see Search(P. 6) .
3

Introduction
Screen Layout of User’s Guide
The User’s Guide is divided into different screens, and the content of each screen varies.
Top Page
Appears when the User’s Guide starts.

971S-002

/
Click to display all items underneath chapters. Click

to return to the original list.

/
Click to switch between the table of contents and the search display.When the table of contents is displayed, each click on switches between hiding and showing the display. When the search display is shown, each click on switches between hiding and showing the display.

4

Introduction
Click to specify settings such as text size, layout, and display method for the User’s Guide. Click to display information on how to view the User’s Guide, how to perform a search, and other information.
/
Click to display the previous or following topic.
[Notice] Click to view important information you should know when using the machine.
Topic Page
Contains information about how to configure and use the machine.
Navigation
See what chapter topic you are currently viewing. Click to go to the corresponding page. To return to the previous page, click “Back” on your Web browser. When you click the icon, the current page may go dark and a pop-up window may appear. To return to the
page, click [Close] in the pop-up window. 5

Introduction

/
Click to display the hidden detailed descriptions. Click

to close the detailed descriptions.

Click to return to the page top.
Search
Click to display the search screen. Contains a text box to perform a search by keyword and find the page you are looking for.

[Enter keyword(s) here]

Enter a keyword or keywords and click

to display the search results. You can search for pages

containing all the keywords by separating the keywords by a space (blank). Also you can only search for

pages containing an exact phrase by enclosing the keywords in double quotation marks.

6

Introduction
Search result
Displays the search results of the pages that contain the specified keywords. From the results, locate the page you are looking for and click the topic title of the page. The keywords appear in bold in the pages displayed as search results.
7

Introduction
Viewing User’s Guide
971S-003
This section describes the marks, buttons, screens, and other items used in the User’s Guide. The warnings and cautions are also given in the “Important Safety Instructions” included with the machine. See also these instructions.
Marks
Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below.
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions. Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations.

TIPS

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.
Indicates a clarification of an operation, or contains additional explanations for a procedure.
Indicates useful functions or tips for using the machine.

Keys and buttons
Keys on the control panel, buttons displayed on the touch panel display and buttons on the computer screen are indicated as follows.

Type Buttons on the touch panel display*

Example
(Start) (Stop)

[Preferences] Buttons and other text interfaces displayed on the computer display
[OK]

  • Operation to touch a button on the touch panel display is indicated as “Press” in the User’s Guide.

Screen
Screens used in the User’s Guide may differ from the screen display of your machine depending on the model, optional equipment, and version.

8

Introduction Depending on the OS you are using, a portion of the indicated screen content may differ from your
computer. The screen content for drivers and software may differ due to version upgrades.
Illustrations
Illustrations used in the User’s Guide are from “imageRUNNER ADVANCE DX 6980i” with the following options installed unless otherwise specifically noted. Copy Tray-R
Function Descriptions
The User’s Guide covers the functions of multiple model series. Note that, depending on your model and options, some of the functions described may not apply to your machine.
If your machine is of the model dedicated to printing only
The machine dedicated to printing only cannot be used for any other functions than printing. Although this Guide contains the descriptions of the functions and operations for copying, faxing, and scanning as well as printing, please read only the necessary descriptions to use your machine.
9

Introduction

Manuals and Their Contents
The following manuals are included with the machine. Refer to them as necessary.

971S-005

Important Safety Instructions

The content described in this manual is for the prevention of damage to property and injury to users of the machine and others.

Setup Guide

This manual outlines the initial settings on the machine required when the machine is turned on for the first time; and describes how to install the software and driver.

User’s Guide (This Manual)
Setting the Machine (PS/PCL/UFR II Printer)

This manual describes all the functions of the machine in a manual that is viewed using a Web browser. You can browse information by category or enter a keyword to search for pages on a specific topic. Using User’s Guide(P. 3)
This manual, viewable using a Web browser, describes how to use the PS/PCL/UFR II printer. It can be viewed from the online manual Web site.

Restrictions on Combinations of Copy Functions
ACCESS MANAGEMENT SYSTEM
Web Access
Setup for Linking with Mobile Devices Administrator Guide

This manual, viewable using a Web browser, describes the combinations of settings that are unavailable when copying and using more than one function at a time. It can be viewed from the online manual Web site.
This manual, viewable using a Web browser, describes how to use ACCESS MANAGEMENT SYSTEM. It can be viewed from the online manual Web site.
This manual, viewable using a Web browser, describes how to use the Web Access functions of the operation panel. It can be viewed from the online manual Web site. Web Access
This is a PDF manual describing combined use of the machine with a mobile device. It can be viewed from the online manual Web site. Setup for Linking with Mobile Devices Administrator Guide

Manuals with the

icon can be found here .

10

Introduction

Notice

971S-006

IPv6Ready Logo
The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-2 established by the IPv6 Forum.

Product Information required by COMMISSION REGULATION (EU) No 801/2013 amending Regulation (EC) No 1275/2008
Power consumption of the product in networked standby if wired network ports are connected and all wireless network ports are activated (if they are available at the same time).

Model Name

Power consumption of the product in networked standby

imageRUNNER ADVANCE DX 6980i 3.0 W or less

The above value(s) are the actual values for single machine, chosen arbitrarily, and may therefore vary from the value of the machine in use. Optional network ports are not connected and/or activated in the measurement.
EU WEEE and Battery Directives

Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in accordance with the Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration above an applicable threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE) and batteries and accumulators. Improper handling of this type of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE.
Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources.
11

Introduction
For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/sustainability/approach/.
Environmental Information
Reducing your environmental impact while saving money
Power Consumption and Activation Time The amount of electricity a device consumes depends on the way the device is used. This product is designed and set in a way to allow you to reduce your electricity costs. After the last print it switches to Ready Mode. In this mode it can print again immediately if required. If the product is not used for a time, the device switches to its Power Save Mode. The devices consume less power (Watt) in these modes. If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
Energy Star ® The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. Products which meet the stringent requirements of the Energy Star® programme for both environmental benefits and the amount of energy consumption will carry the Energy Star® logo accordingly.
Paper types This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m2. Lighter paper means less resources used and a lower environmental footprint for your printing needs.
Duplex printing (Standard duplex printing products only) Duplex printing capability enables you to print on both sides automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption. The duplex function has been auto enabled during the set up and driver installation and Canon strongly recommends that you do not disable this function. You should continue to use the duplex function to reduce the environmental impact of your work with this product at all times.
When disposing of used toner cartridges
To protect the environment and make more effective use of resources, Canon promotes the recovery and recycling of used toner cartridges. Please cooperate in the recovery of toner cartridges (resource reuse). For details on resource reuse, see the Canon website:
global.canon/ctc
When disposing of toner cartridges, pack them in their original packaging to prevent toner dispersal and dispose of the cartridges in accordance with your local government instructions.
Installation
If you find the machine’s operation to be noisy in some operating modes or due to your surroundings, we recommend setting up the machine in a separate location from your office.
Water droplets (condensation) may form inside the machine if the room where the machine is installed is heated rapidly, or if the machine is moved from a cool, dry location to a warm, humid location. Using the machine under these conditions may result in problems such as paper jams, poor print quality, or faults. Let the machine adjust to the ambient temperature and humidity for at least two hours before use.
Machines with storage devices such as hard disks may not operate properly when used at high altitudes (3,000 meters above sea level or higher).
12

Introduction
Trademarks
“MEAP” is a trademark of CANON Inc., referring to an “application platform” for Canon multifunction and single function printers. Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited. This product contains the Universal Font Scaling Technology or UFST® under license from Monotype Imaging, Inc. UFST® is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. UFST: Copyright © 1989 – 1996, 1997, 2003, 2004, 2008, 2014, all rights reserved, by Monotype Imaging Inc. Apple, Bonjour, iPad, iPhone, iPod touch, Mac, macOS, OS X, and Safari are trademarks of Apple Inc. Google Chrome, Chrome OS, Chromebook and Android are trademarks of Google LLC. Portions of this software are copyright © 2007 The FreeType Project(www.freetype.org). All rights reserved. OCR Technology by I.R.I.S., copyright 1987-2015, All Rights Reserved. iHQCTM compression technology by I.R.I.S., copyright 2007-2015, All Rights Reserved. PDF-iHQCTM, XPS-iHQCTM technology by I.R.I.S., copyright 2007-2015, All Rights Reserved.
Java is a registered trademark of Oracle and /or its affiliates.
Adobe, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Copyright © 2007 -08 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 5,737,599; 5,781,785; 5,819,301; 5,929,866; 5,943,063; 6,073,148; 6,515,763; 6,639,593; 6,754,382; 7,046,403; 7,213,269; 7,242,415; Patents pending in the U.S. and other countries. All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated. The name PostScript also is used as a product trademark for Adobe Systems’ implementation of the PostScript language interpreter. Except as otherwise stated, any reference to a “PostScript printing device,” “PostScript display device,” or similar item refers to a printing device, display device or item (respectively) that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language. Adobe, the Adobe logo, PostScript, the PostScript logo, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.
13

Introduction

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14

About the Machine
About the Machine
About the Machine ………………………………………………………………………………………………………………………… 17
Parts and Their Functions ………………………………………………………………………………………………………………….. 19 Front Side ……………………………………………………………………………………………………………………………………. 20 Back Side …………………………………………………………………………………………………………………………………….. 24 Interior ……………………………………………………………………………………………………………………………………….. 25 Feeder ………………………………………………………………………………………………………………………………………… 26 Multi-Purpose Tray ……………………………………………………………………………………………………………………….. 28 Paper Deck/Drawer ………………………………………………………………………………………………………………………. 29 Control Panel ……………………………………………………………………………………………………………………………….. 31
Turning ON the Machine ……………………………………………………………………………………………………………………. 32 Turning OFF the Machine ………………………………………………………………………………………………………………. 33
Placing Originals and Loading Paper ………………………………………………………………………………………………….. 35 Placing Originals …………………………………………………………………………………………………………………………… 36 Loading Paper ……………………………………………………………………………………………………………………………… 43 Basic Paper Loading Method ……………………………………………………………………………………………………. 44 Loading Preprinted Paper ………………………………………………………………………………………………………… 52 Loading Tab Paper ………………………………………………………………………………………………………………….. 56 Specifying Paper Size and Type ……………………………………………………………………………………………………….. 60 Specifying Paper Size and Type in the Paper Deck/Drawer ……………………………………………………………. 61 Specifying Paper Size and Type in the Multi-purpose Tray …………………………………………………………….. 64 Registering Frequently Used Paper Size and Type for the Multi-purpose Tray ………………………………….. 67 Fixing the Paper Size and Type to Use with the Multi- Purpose Tray ………………………………………………… 69 Registering Free Size Paper (Custom Size Paper) …………………………………………………………………………. 71 Automatically Selecting the Appropriate Paper Source for a Specific Function …………………………………. 72 Specifying the Output Tray for Printed Paper ……………………………………………………………………………………. 74
Main Unit Maintenance …………………………………………………………………………………………………………………….. 76 Inspecting the Breaker ………………………………………………………………………………………………………………….. 78 Regular Cleaning ………………………………………………………………………………………………………………………….. 80 Cleaning the Exterior ………………………………………………………………………………………………………………. 81 Cleaning the Platen Glass ………………………………………………………………………………………………………… 82 Cleaning the Feeder ………………………………………………………………………………………………………………… 84 Replacing the Toner Cartridge ………………………………………………………………………………………………………… 89 Loading Staples ……………………………………………………………………………………………………………………………. 93 Replacing the Staple Case in the Stapler Unit (Staple Finisher-AC/Booklet Finisher-AC) ……………………… 94 Replacing the Staple Case in the Saddle Stitcher Unit (Booklet Finisher-AC) ……………………………………… 96
15

About the Machine
Emptying the Punch Waste …………………………………………………………………………………………………………….. 99 Emptying the Punch Waste (Staple Finisher-AC/Booklet Finisher-AC) …………………………………………….. 100
Replacement Parts ……………………………………………………………………………………………………………………… 102 Checking the Remaining Amount of Consumables …………………………………………………………………………… 105 Clearing Paper Jams ………………………………………………………………………………………………………………………… 108 Document Jams in the Feeder ………………………………………………………………………………………………………. 111 Paper Jams inside the Right Covers of the Main Unit ………………………………………………………………………… 114 Paper Jams in the Main Unit (Fixing Transport Unit) …………………………………………………………………………. 116 Paper Jams in the Multi-Purpose Tray …………………………………………………………………………………………….. 121 Paper Jams in a Paper Source ……………………………………………………………………………………………………….. 122
Paper Jams in the Paper Deck …………………………………………………………………………………………………. 123 Paper Jams in the Paper Drawer ……………………………………………………………………………………………… 124 Paper Jams in the POD Deck Lite-C/Paper Deck Unit-E ………………………………………………………………… 125 Paper Jams in a Finisher (Optional) ………………………………………………………………………………………………… 128 Paper Jams in the Staple Finisher-AC/Booklet Finisher-AC …………………………………………………………… 129 Paper Jams in the Other Optional Equipment (Optional) …………………………………………………………………… 136 Paper Jams in the Document Insertion Unit-P ……………………………………………………………………………. 137 Paper Jams in the Document Insertion / Folding Unit-J ……………………………………………………………….. 141 Paper Jams in the Copy Tray-R/Shift Tray-F ……………………………………………………………………………….. 147 Clearing Staple Jams (Optional) ………………………………………………………………………………………………………… 152 Staple Jams in the Staple Finisher-AC/Booklet Finisher-AC …………………………………………………………………. 153 Options ………………………………………………………………………………………………………………………………………….. 157 Optional Equipment ……………………………………………………………………………………………………………………. 159 POD Deck Lite-C/Paper Deck Unit-E …………………………………………………………………………………………. 162 Staple Finisher-AC/Booklet Finisher-AC/2/4 Hole Puncher Unit-A/4 Hole Puncher Unit-A ………………….. 175 Document Insertion Unit-P …………………………………………………………………………………………………….. 188 Document Insertion / Folding Unit-J ………………………………………………………………………………………… 191 Copy Tray-R ………………………………………………………………………………………………………………………….. 194 Shift Tray-F …………………………………………………………………………………………………………………………… 195 Copy Card Reader …………………………………………………………………………………………………………………. 196 Numeric Keypad …………………………………………………………………………………………………………………… 198 ADF Access Handle-A …………………………………………………………………………………………………………….. 200 Optional Equipment Supporting Specific Functions ………………………………………………………………………….. 201 Hardware Specifications ………………………………………………………………………………………………………………….. 203 Main Unit …………………………………………………………………………………………………………………………………… 204 Feeder ………………………………………………………………………………………………………………………………………. 207 Available Paper …………………………………………………………………………………………………………………………… 208 POD Deck Lite-C …………………………………………………………………………………………………………………………. 216 Paper Deck Unit-E ……………………………………………………………………………………………………………………….. 217 Shift Tray-F ………………………………………………………………………………………………………………………………… 218 Copy Tray-R ……………………………………………………………………………………………………………………………….. 219 Document Insertion Unit-P …………………………………………………………………………………………………………… 220 Document Insertion / Folding Unit-J ………………………………………………………………………………………………. 221 Staple Finisher- AC/Booklet Finisher-AC …………………………………………………………………………………………… 222 Copy Card Reader ……………………………………………………………………………………………………………………….. 225
16

About the Machine
About the Machine
971S-007 This chapter provides essential information for using the machine, such as parts and paper loading methods. You can also refer to this section for information on topics such as maintenance procedures for the main unit, dealing with paper or staple jams, and the machine specifications.
Parts and Their Functions
This section describes the exterior and interior parts of the machine and their functions.
Parts and Their Functions(P. 19)
Turning ON the Machine
This section describes how to turn the machine ON or OFF.
Turning ON the Machine(P. 32)
Placing Originals and Loading Paper
This section describes how to place originals to be scanned and how to load the paper used for printing.
Placing Originals and Loading Paper(P. 35)
Main Unit Maintenance
This section describes the maintenance and management of the machine, such as regular cleaning and the replacement of consumables.
17

About the Machine
Main Unit Maintenance(P. 76)
Clearing Paper or Staple Jams
This section describes how to deal with paper or staple jams that occur during machine use.
Clearing Paper Jams(P. 108) Clearing Staple Jams (Optional)(P. 152)
Options
See this section to check the optional equipment to use the machine more efficiently.
Options(P. 157)
Machine Specifications
See this section for the specifications for the main unit and optional equipment units.
Hardware Specifications(P. 203)
18

About the Machine
Parts and Their Functions
971S-008 This section describes the parts of the machine (front side, back side, and interior) and how they function. Read this section for tips on how to use the machine properly.
Front Side(P. 20) Back Side(P. 24) Interior(P. 25) Feeder(P. 26) Multi-Purpose Tray(P. 28) Paper Deck/Drawer(P. 29) Control Panel(P. 31)
19

Front Side

About the Machine

971S-009

USB port (Front side of the machine)
You can connect devices such as a USB memory device to the machine. Connecting a USB Memory Device(P. 22)
The machine can supply a maximum power of 5 V 500 mA. Connecting a device that requires more power may damage the machine.
Some types of memory media may not be able to save data correctly. The USB port (front side of the machine) supports USB 2.0.
Toner replacement cover
Open this cover when replacing the toner cartridge. Replacing the Toner Cartridge(P. 89)
20

About the Machine

Control panel
The control panel consists of the indicators and the touch panel display. You can perform all the operations and specify settings from the control panel.
Control Panel(P. 31) Basic Screens on the Touch Panel Display(P. 315)
Feeder
Automatically feeds documents into the machine for scanning. When two or more sheets are loaded in the feeder, documents can be scanned continuously. Feeder(P. 26)
Multi-purpose tray
Load paper into the multi-purpose tray when you want to use a type of paper different from that which is loaded in the paper deck/drawer.
Multi-Purpose Tray(P. 28) Loading Paper in the Paper Drawer(P. 46)
Glass cleaning cloth storage receptacle
Use this receptacle to store the cloth for cleaning the platen glass.
USB port (Right side of the main unit)
You can connect devices such as an external hard disk to the machine. Backing Up/Restoring Data(P. 960)
When you select <Wired LAN + Wired LAN> for