TORRAS iPhone 12 Magnetic UPRO Ostand Designed 12 Pro Case User Guide

June 16, 2024
TORRAS

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FOR ANY ISSUES

Before or after your purchase, TORRAS is always here to help. Some common issues we can help with include, but are not limited to:
– Defective products
– Receive the wrong size, color, or brand of phone cases
– Cases that don’t fit your iPhone
– MagSafe compatibility issues
– Any other concerns you may have

CONTACT US

To ensure prompt and efficient service, we recommend reaching out to our customer service specialists using one of the following methods:

  1. Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly. Or here is the fast button: Ask a Question
  2. Send an email to support@torraslife.com with details about your issue. To expedite the process, please attach any relevant photos or order ID that can help our team better resolve the problem. You can expect a reply within 12 hours in both methods.

USEFUL INFORMATION

  1. Please note that this case does NOT include a screen or camera protector.
  2. This case is only compatible with the 6.1-inch iPhone 12/12 Pro released in 2020. To check if your phone model is compatible, please navigate to Setting > General > About > Model Name.
  3. This case supports any official wireless / MagSafe charging accessory.
  4. Please pay attention to the opening and closing limit of the ring, beyond which the stand will be damaged.

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