INVENTUM IKV1788S Fridge Freezer Combination User Manual
- June 16, 2024
- INVENTUM
Table of Contents
- INVENTUM IKV1788S Fridge Freezer Combination
- Product Information
- Product Usage Instructions
- Safety instructions
- Appliance Description
- Before The First Use
- How To Operate The Appliance
- Food Storage In The Appliance
- Cleaning & Maintenance
- Troubleshooting
- General terms and conditions of service and warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
INVENTUM IKV1788S Fridge Freezer Combination
Product Information
Specifications
- Model: IKV1788S
- Type: Koel-vriescombinatie
- Website: www.inventum.eu
Product Description
- The IKV1788S is a koel-vriescombinatie, which is a combination of a refrigerator and freezer.
- It is designed to store and preserve various types of food items.
Frequently Asked Questions
Q: What is the recommended temperature range for storing different types of food?
The recommended temperature range for storing different types of food is as follows:
Type | Temperature Range (°C) | Recommended Food |
---|---|---|
Koelkast | +2 ~ +8 | Eggs, prepared food, packaged food, fruits and vegetables, |
dairy products, pastries, beverages, and other non-freezable food
items.
-Vriezer| -18| Seafood (fish, shrimp, shellfish), freshwater products, and
meat products (recommended for 3 months; longer storage time may
affect taste and nutritional value), suitable for frozen fresh
food.
-Vriezer| -12| Same as above
-Vriezer| -6| Same as above
0-sterren| -6 ~ 0| Same as above
Koeling| -2 ~ +3| Same as above
Vers voedsel| 0 ~ +4| Same as above
Wijn| +5 ~ +20| Same as above
Product Usage Instructions
Safety Instructions
- Before using the appliance, please read and follow the safety instructions provided in the user manual.
- This will ensure safe operation and prevent any potential hazards.
Using the Appliance for the First Time
When using the appliance for the first time, follow these steps:
- Place the appliance in a suitable location with proper ventilation.
- Connect the power cord to a grounded electrical outlet.
- Allow the appliance to stabilize for a few hours before loading it with food.
How to Operate the Appliance
To operate the appliance:
- Set the desired temperature for the refrigerator and freezer compartments using the temperature control settings.
- Use the control panel or knobs to adjust other settings, such as defrosting, super cooling, or super freezing.
- Refer to the user manual for specific instructions on operating different features and settings.
Food Storage in the Appliance
Follow these guidelines when storing food in the appliance:
- Refer to the provided table for recommended temperature settings for different types of food.
- Place food items in the appropriate compartments based on their recommended storage temperature.
- Ensure that perishable foods are properly wrapped or stored in airtight containers to maintain freshness.
Safety instructions
GENERAL SAFETY INSTRUCTIONS
- Fully read the instruction manual prior to using the appliance.
- Carefully store the instruction manual for future reference or subsequent owners.
- Only use this appliance for the purpose described in the instruction manual. This appliance is intended as a built-in device.
- Do not allow children to play or hide inside the appliance – there is a risk of becoming trapped and suffocating.
- Keep the appliance out of reach of children. Children do not see the dangers when handling electrical appliances. Therefore, never allow children to work with electrical appliances without supervision. Keep the appliance and supply cord out of reach of children younger than 8 years of age.
- The manufacturer is not responsible for damage which is caused by improper use or incorrect operation.
- Warning: Danger of suffocation!
- Packaging material is dangerous to children. Keep the packaging material out of the reach of children.
- This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised by someone who is responsible for their safety, or have been instructed in how to use the appliance safely and have understood the risks involved in not using it properly.
- Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
- Children must not play with the appliance.
- Cleaning and user maintenance must not be performed by children unless they are supervised.
- This appliance is intended to be used in household and similar apllications, such as:
- Staff kitchen areas in shops, offices and other working environments;
- Farm houses and by clients in hotels, motels and other residential environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
- If the safety instructions and warnings are not observed, the manufacturer cannot be held liable for any resulting damage.
- Damage as a result of incorrect connection, incorrect installation or incorrect use does not fall under the warranty.
REFRIGERANT
Caution: Risk of fire
- The refrigerant isobutene R600a is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable. During transportation and installation of the appliance, ensure that none of the components of the refrigerant circuit becomes damaged.
WARNING: Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damaged prior to disposal. If the refrigerant circuit should be damaged, avoid open flames and sources of ignition and thoroughly ventilate the room in which the appliance is situated. It is dangerous to alter the specifications or modify this product in any way. Any damage to the power supply cord may cause a short-circuit, fire, and/or electric shock.
SAFETY INSTRUCTIONS FOR INSTALLATION
- The appliance must be handled and installed by two or more persons.
- Wear safety gloves to unpack and install the appliance.
- Only connect the appliance to alternate current, to an earthed mains socket. Make sure that the voltage in your home corresponds with the voltage printed on the type plate of the appliance.
- After unpacking the appliance, make sure that it has not been damaged during transport. If this is the case, do not install the appliance before consulting the dealer of our service department.
- The appliance may only be fitted by a certified installer.
- The electrical connection must meet national and local regulations.
- The connection point, mains socket and mains plug must always be accessible.
- The appliance must always be earthed.
- Do not operate the appliance with an external timer or a separate remote control system.
- Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
- Warning: Risk of electric shock
- Make sure that the power supply cord does not get damaged during installation or is running along sharp edges.
- Be careful not to damage the floor when you move the appliance.
- When moving the appliance, do not lift it or pull it by the door(s).
- Make sure the appliance is not positioned near a heat source.
- Do not place heat generating appliances such as (microwave) ovens above the appliance.
- Make sure that there is sufficient ventilation, leave a space of at least 4 cm at the back of the appliance.
- Caution: Do not damage the refrigerant circuit pipes of the appliance.
- Caution: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- Install the appliance on a firm and stable surface.
- Install the appliance in a dry and well ventilated area. The appliance is intended for operation in environments where ambient temperatures fall within the following ranges, depending on the appliance. The appliance may not work properly if it is left for a long time at a temperature outside the specified range.
Climate class | Ambient temperature |
---|---|
SN | From 10°C to 32°C |
N | From 16°C to 32°C |
ST | From 18°C to 38°C |
T | From 18°C to 43°C |
SAFETY INSTRUCTIONS FOR OPERATION
- Only use the refrigerator compartment for storing fresh food and the freezer compartment only for storing frozen food, freezing fresh food and making ice cubes.
- Do not use the appliance outdoors.
- Wait at least three hours before switching the appliance on, to ensure the refrigerant circuit is fully efficient.
Warning: Risk of fire
- Do not store explosive substances such as aerosol cans or other flammable materials in or near your appliance.
- Do not store glass bottles or containers with liquids in the freezer compartment, since they may break.
- Do not eat ice cubes or ice lollies immediately after taking them out of the freezer, since they may cause frost burns.
- Do not re-freeze frozen goods after they have thawed out. This may cause health issues like food poisoning.
SAFETY INSTRUCTIONS FOR CLEANING AND MAINTENANCE
- Always disconnect the appliance from the mains supply before carrying out any work or maintenance on it.
- Do not use a high-pressure cleaner or steam cleaner to clean the appliance
- Caution: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not use abrasive or harsh cleaners such as window sprays, scouring cleaners, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door lines or gaskets. Do not use paper towels, scouring pads or other harsh cleaning tools.
Warning: Risk of electric shock
- Always carry out regular checks of the appliance and the power supply cord to ensure no damage is evident. Should there be any signs that the appliance or power supply cord is damaged in the slightest degree, contact the customer service department. If the power supply cord is damaged, it must only be replaced by the manufacturer, its service organization agent or similarly qualified persons, in order to prevent hazardous situations. For your own safety, only use the accessories and spare parts from the manufacturer which are suitable for the appliance.
Warning
- The light source shall be replaced by a professional.
- Energy efficiency class: F
INFORMATION ABOUT HOW TO AVOID FOOD CONTAMINATION
To avoid contamination of food, please respect the following instructions:
- Opening the door for long periods can cause significant increase of the temperature in the compartments of the appliance.
- Clean regularly surfaces that come in contact with food and accessible drainage systems.
- Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
- Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes
- One-, two- and three-star compartments are not suitable for the freezing of fresh food.
Order| Compartments TYPE| Target storage temp. [°C]|
Appropriate food
---|---|---|---
1| Fridge| +2 ~ +8| Eggs, cooked food, packaged food, fruits and vegetables,
dairy products, cakes, drinks and other foods are not suitable for freezing.
2| (**)-Freezer| ≤-18| Seafood (fish, shrimp, shellfish), freshwater aquatic
products and meat products (recommended for 3 months, the longer the
storage time, the worst the taste and nutrition), suitable for frozen fresh food.
3| ***-Freezer| ≤-18| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the
storage time, the worst the taste and nutrition), suitable for frozen fresh food.
4| **-Freezer| ≤-12| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the
storage time, the worst the taste and nutrition), suitable for frozen fresh food.
5| *-Freezer| ≤-6| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the
storage time, the worst the taste and nutrition), suitable for frozen fresh food.
6| 0-star| -6 ~ 0| Fresh pork, beef, fish, chicken, some packaged processed
foods, etc.(recommended to eat within the same day, preferably no more than 3
days). Partially encapsulated processed foods (non- freezable foods).
7| Chill| -2 ~ +3| Fresh/ frozen pork, beef, chicken, freshwater aquatic
products, etc. (7 days below 0°C and above 0°C is recommended for consumption
within that day, preferably no more than 2 days). Seafood (less than 0 for 15
days, it is not recommended to store above 0°C).
8| Fresh food| 0 ~ +4| Fresh pork, beef, fish, chicken, cooked food, etc.
(recommended to eat within the same day, preferably no more than 3 days).
9| Wine| +5 ~ +20| Red wine, white wine, sparkling wine, etc.
NOTE
- Please store different foods according to the compartments or target storage temperature of your purchased products..
- If the refrigerating appliance is left empty for long periods, switch off. Defrost, clean and dry it and leave the door open to prevent mould developing within the appliance.
Water dispenser cleaning (special for water dispenser products):
- Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days.
WARNING
- Food needs to be packed in bags and liquids in bottles or capped containers before putting into the refrigerator to avoid the problem that the inside of the appliance is not easy to clean.
ENVIRONMENTAL PROTECTION
The appliance is energy-efficient. Save even more energy when using the appliance with the following tips, and how to dispose of your appliance in an environmentally-friendly way.
Saving energy
- A high ambient temperature will have a negative effect on the energy consumption. Direct sunlight and other heat sources near the appliance also have a negative effect.
- Keep ventilation holes free. Covered and dirty holes cause a high energy consumption. Ensure sufficient space around the refrigerator, so that a proper ventilation and air flow around the appliance is possible.
- Do not open the doors of the appliance more often than necessary and leave the doors open as briefly as possible.
- The distance between the shelves and the rear wall ensurs a free air circulation. Do not place food against the rear wall.
- Set the thermostat to a lower setting if circumstances allow.
- Allow cooked food that you want to store in the appliance to cool down to room temperature before placing it in the appliance.
- A door rubber that does not close properly could increase the energy consumption. Therefore, have it replaced by a qualified person in time.
- If the instructions are not observed, this could lead to a higher energy consumption.
Environmentally-friendly disposal
Recycling – WEEE
- Dispose of packaging in an environmentally-friendly manner.
- This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Appliance Description
- A. Refrigerator compartment
- B. Freezer compartment
- Thermostat and interior light
- Fan
- Glass shelves
- Glass shelve on vegetable drawer
- Vegetable drawer
- Bottle rack
- Door racks
- Freezer storage box
- Freezer drawer
- Freezer drawer
- Ice cube holder
- Ice scraper
- Egg holder
Before The First Use
Leave the appliance to stand for at least 3 hours before you insert the plug into the socket. Otherwise, you may damage the compressor.
Before you use the appliance for the first time, please do as follows: Carefully unpack the appliance and remove all the packaging material. Keep the material (plastic, polystyrene and cardboard) out of reach of children. Check the appliance after unpacking for any damage, possible from transportation. Place the appliance on a flat and stable surface. Clean the appliance thoroughly, especially in the interior, before use (see Cleaning & Maintenance). The installation procedure is given in the Installation Instructions.
The appliance must be connected with a properly installed fused socket. The power supply (AC) and voltage at the operating point must correspond with the details on the rating label of the appliance. The rating label is located on the inside left of the appliance. There can be an odor when you first switch on the appliance. It will disappear after the appliance starts to cool. First clean the interior of the appliance. Use warm water and a neutral detergent. After cleaning, rinse the interior with clean water and rub dry. Leave the appliance to dry for 1 to 2 hours with the door open.
How To Operate The Appliance
ADJUSTING THE TEMPERATURE
- With the temperature adjusting knob you are able to adjust the appliances temperature.
- Also use the adjusting knob to activate the Supercool function.
The standard setting of the temperature is the middle point. The appliance will cool continuously until the set temperature has been reached. Allow the appliance to reach the required temperature with no food in the larder. Usually this will take 2 to 3 hours. After that, you can set the required temperature and fill the refrigerator with food.
Repeatedly press the knob until the indicator light of the required temperature lights up. It may be set to any value ranging from MIN to MAX and supercool mode. As you press temperature set button from MIN to MAX, the temperature decreases. If you press the adjusting knob until the indicator light of supercool lights up, it will start to flash after 3 seconds. supercool is now active.
ALARM
- If there is a problem with the refrigerator, the indicator light for the alarm will light up. Check what the problem could be in chapter 7.
SUPERCOOL
When can supercool be used?
- If you want to cool large quantities of food
- If you want to cool food quickly
- If you want to store seasonal vegetables properly for a longer period of time
- Press the adjusting knob until the indicator light for supercool lights up. The light will remain on as long as supercool remains active.
- In order to make optimum use of the supercool setting, you must activate it 6 hours before placing the fresh food in the larder.
- You can deactivate supercool by pressing the adjusting knob once more.
supercool is deactivated automatically after 6 hours or when the temperature gets below 2°C.
Attention
The ambient temperature, the temperature of the recently stored food and the frequency by means of which the door is opened, have an effect on the temperature in the larder. Take this into account when adjusting the temperature.
- supercool is deactivated automatically after 6 hours or when the thermostat sensor gets below 2°C.
- You should never place hazardous, highly flammable or explosive substances such as alcohol, acetone or petrol in the larder, because there will be a hazard of explosion.
- A 5-minute delay function is used to prevent damage to the larder’s compressor when you remove the plug and insert it in the socket again to switch on the larder or during a power interruption. You larder starts working normally after 5 minutes.
The freezer compartment, marked with the symbol, is used for storing frozen food and freezing fresh or cooked food. It also allows the making of ice cubes.
Freshness instructions
- When the slide for air humidity is closed, fresh vegetables and fruit can be stored for a longer period of time.
- If the vegetable drawer is completely full, the slide for air humidity at the front of the vegetable drawer must be opened.
- In this way you regulate the air and the air humidity in the vegetable drawer, so that the storage time is increased.
- If you see condensation on the glass plate above the vegetable drawer, you must open the slide for air humidity.
ULTRAFRESH
By means of the Ultrafresh technology, ethylene and other unpleasant odours in the vegetable drawer are absorbed. This means that food can be stored for a longer period of time. Ethylene is a biological product that is naturally released from fresh food such as vegetables and fruit.
- The Ultrafresh must be cleaned once per year.
- Take the Ultrafresh holder from the vegetable drawer and remove the back of the holder in the direction of the arrow as shown here.
- Clean the filter by placing it in an oven for 2 hours at 65°C.
- The filter may not be cleaned with water or any detergent.
When the filter needs replacing or when you have lost the filter, you can buy a new one from the Inventum webshop: https://www.inventum.eu/onderdelen/
ACCESSORIES
- Fill the ice tray with water and place it in the freezer compartment.
- After the water has completely turned into ice, you can twist the tray as shown below to get the ice cubes out of the tray.
Food Storage In The Appliance
REFRIGERATOR COMPARTMENT
The refrigerator compartment is used for storing fresh food for a few days.
- Do not place food in direct contact with the rear wall of the refrigerator compartment. Leave some space around the food to allow the air to circulate.
- Do not place hot food or evaporating liquids in the refrigerator.
- Never introduce volatile, inflammable or explosive fluids such as alcohol, acetone or petrol because of the risk of explosion.
- Always store food in closed containers or wrapped. To reduce humidity and avoid formation of frost, never place liquids in unsealed containers in the refrigerator.
- Meat of all types, wrapped in packages, is recommended to be placed on the glass shelf just above the vegetable drawer, where the air is cooler.
- You can put the fruits and vegetables into the vegetable drawer without the packaging.
- To avoid the cold air escaping, try not to open the door too often and not leave the door open for a long time.
FREEZER COMPARTMENT
The freezer compartment is used for freezing fresh foods and for storing frozen foods for the period of time on the packaging and for making ice cubes.
- Do not freeze too large an amount of food at one time; the faster the food is frozen, the longer is preserves its qualities.
- Wrap and seal fresh food properly. The packaging should be air tight and shouldn’t leak.
- Place frozen food in the freezer compartment as soon as possible after purchase. Make sure that it doesn’t defrost during transport.
- The length of time you can keep food depends very much on the quality of the food.
- Always mark the date and the content on the pack and do not exceed the stated storage time.
- Do not store glass bottles or containers with liquids in the freezer which will freeze. The freezing may cause the bottles to break. Highly carbonated drinks can even explode. Never keep lemonade, fruit juice, beer, wine, champagne, etc. in the freezer.
- Once the food is thawed, it must not be refrozen: you must cook it as quickly as possible in order to consume or to freeze again.
- In case of a power failure or malfunction, the freezer compartment will maintain a sufficiently low temperature for food storage. However, avoid opening the door to slow down the temperature rise within the appliance.
Cleaning & Maintenance
Before cleaning the refrigerator always unplug the appliance
Remove the food. Clean the interior of the appliance. Simply remove the shelves, drawers and door compartments to clean them by hand. Do not clean the interior accessories in the dishwasher. Use warm water and a neutral detergent, such as baking soda, to prevent any bad smells occurring. Use two tablespoons and a quart liter of warm water. After cleaning, rinse the interior with clean water and leave the door open to let it air dry for 1 to 2 hours before the power is turned on. Be careful not to affect the electrical insulation properties when rinsing with water. For areas that are difficult to clean in the refrigerator, such as narrow gaps or corners, it is recommended to wipe them regularly with a soft rag, soft brush, etc. When necessary use some auxiliary tools, such as thin sticks (tooth picks), to ensure no contamination can accumulate in these areas.
Clean the outside of the refrigerator and the door gasket with mild soap and water. Use a soft moist cloth. We recommend that you dust the back of the appliance and on the floor with a cloth or vacuum cleaner once a year in order to maintain a good output and low energy consumption. Do not use hard brushes, cleaning steel wire balls, wire brushes, abrasives, such as toothpastes, organic solvents (such as alcohol, acetone, oils, etc.), boiling water, acid or alkaline items to clean the refrigerator considering that this may damage the fridge surface and interior. Boiling water and benzene may deform or damage plastic parts.
DEFROSTING THE FREEZER SECTION
The freezer section of this appliance is free from frost – no-frost. If used correctly, no ice will be formed. Dry and cold air is evenly distributed in the freezer and freezer compartments by means of the fan. Cold air distributed between the shelves will evenly cool all your food, as a result of which humidity and frost are prevented.
If an ice layer is created after all, defrost the freezer section when the ice layer has reached a thickness of 3 mm. Remove all products from the freezer section. Store the frozen products on a cool location, packaged in newspapers and blankets. Remove the plug from the socket and keep the door of the cooler section closed while defrosting the freezer section.
Defrost the freezer section Defrosting can be accelerated by placing a tray with hot water in the freezer section. Do not use sharp metal objects to scrape the freezer section clean, use a plastic ice scraper. Clean and dry the freezer section. Insert the plug in the socket and set the thermostat to the required setting. Place the frozen products back in the freezer section once it has reached the required temperature.
Warning: Never remove ice with sharp objects, defrosting sprays, a hair dryer, a heater or something similar. This could lead to unsafe situations and cause irreparable damage to the appliance.
REPLACING THE LED LIGHTING
- This appliance is equipped with LED lighting. It can be used for a long time.
- In case, if the LED lighting is blown, it must be replaced by a qualified person to avoid any hazard. Contact the Inventum service department.
TIPS
- High ambient temperatures have a negative effect on energy use. Keep the appliance in a position away from direct sunlight or other sources of heat.
- Keep ventilation openings free. Clogged openings lead to higher use of energy.
- Try not to open the door too often, especially when the weather is wet and hot. Once you open the door, mind to close it as soon as possible.
- The space between the shelves and the rear wall of the cooling compartment must be unobstructed to allow the cool air to circulate. Therefore don’t place any food items against the back.
- Turn the thermostat to a lower setting when the circumstances allow it.
- Before storing fresh cooked food, make sure the food has cooled at least to room temperature.
- Ice and frost layer increase energy consumption, so clean the appliance as soon as the layer is 3 to 5 mm thick.
- If the gasket is damaged or if it turns out that the sealing is poor, the energy consumption is substantially higher. To restore efficiency, replace the gasket.
- Keep the condensor on the rear wall always clean, free of dust or any impurities.
- Always consider the instructions, otherwise the energy consumption is substantially higher.
- If you will not use your appliance for a long time (e.g. in summer holidays) unplug it. Defrost and clean your appliance. Leave the door open to prevent humidity and smell.
Troubleshooting
If your appliance is not working properly, it may be a minor problem, therefore check the following:
Problem | Cause | Solution |
---|---|---|
Appliance is not functioning; light does not work | – Appliance is not plugged |
in
– There is a power failure
| – Plug the appliance in
– Check the fuse box
Temperature inside the refrigerator is too high or too low| Thermostat has
been set incorrectly| Set the thermostat correctly
Air circulation vents are blocked| Clean the ventilation openings
Appliance is excessively noisy| Has the appliance been installed correctly?|
Check the installation
Are the pipes at the back touching or vibrating?| Check it and move the
appliance forwards
The compressor of the appliance operates longer.| The weather is warm and the
ambient temperature is high.| In summer it is normal that the compressor
operates longer while the temperatures are higher.
There is too much food in the appliance.| Make sure the appliance is not
overloaded or else the cool air cannot circulated.
Hot food was placed in the appliance.| Leave hot food cool down outside of the
appliance before storing it inside.
The doors are opened too often.| Do not open the doors unnecessarily and try
opening the doors too frequently when the weather is warm.
The inside light is not working| – Lamp is defective
– Appliance is not plugged in
| – Contact the customer service department
– Plug the appliance in
The ALARM indicator light lights up.| The plug is inserted in the socket for
the first time or there has been a power interruption of at least one hour.|
Check that the door of the appliance is properly closed and check that the
appliance has been on for more than one hour. If this is not the case, contact
customer service.
A component is defective or there is a breakdown in the cool- ing process.|
Contact customer service.
Note: gurgling and hissing noises due to expansion in the refrigerant circuit are normal.
General terms and conditions of service and warranty
5-year Inventum warranty!
- Customers enjoy a 5-year full manufacturer’s warranty on all Inventum products.
- Within this period, a defective product or part, which makes normal functioning of the product or part impossible, will always be repaired free of charge or, if repair is not possible and/or does not provide a solution, replaced (by the same or equivalent product). The assessment of this lies with Inventum.
- In order to make a claim under the 5-year Inventum warranty you must, within two months after discovering the fault or defect, either return the product to the shop where you bought it, or contact the Inventum customer service department by using the form at www.inventum.eu/service.
- The warranty period starts from the date stated on the product’s original sales receipt.
- To invoke the warranty, you must always send a copy of the original proof of purchase with the service request and present the original proof of purchase to the service technician.
- The 5-year warranty applies only to normal domestic use of Inventum products within the Netherlands.
Warranty exclusions
- The 5-year Inventum guarantee does not apply in case of: normal wear and tear, consumables, improper use, insufficient or incorrect maintenance, incorrect and/or inexpert assembly and installation of the appliance, repairs by unauthorised third parties, business or commercial use, missing serial number, damage caused by an external cause. This enumeration is not exhaustive.
- B-choice products and products that have been built-in in a showroom are not covered by the 5-year Inventum warranty. All optical damage such as dents, scratches and slight traces of use are excluded from any warranty.
Reporting malfunctions on Inventum products
- Faults or defects on Inventum products can be reported by using the service request form on the website www.inventum.eu/service or through the seller of the product.
- A copy of the original proof of purchase must be included with the request.
- Inventum’s service department determines whether the product will be repaired or replaced, based on the request and the sales receipt.
Important to know
- Products sent without prior notification will not be accepted. Further to the notification you will be informed by Inventum whether a warranty applies and whether you must return the product.
- The replacement or repair of a defective product, or a part thereof, does not lead to an extension of the original warranty period.
- Products eligible for replacement or repair must be emptied and clean.
For a detailed explanation of the warranty conditions and items excluded from them, please visit Inventum’s website www.inventum.eu/algemene- voorwaarden
These general warranty and service conditions apply to Inventum brand products purchased after 27 April 2022 and intended for use within the Netherlands. For Inventum products used outside the Netherlands, but within a EU Member State, the warranty rules of that country apply. Inventum provides warranty and service by a white goods technician only in the Netherlands.
As a consumer, you are entitled by law to a properly working product. Does the product break down sooner than you might expect? This means that the product is not in conformity. In that case, the law offers you, the buyer, with a number of legal remedies for your protection. This legal protection is not affected by the above commercial warranty given by Inventum on Inventum products used within the Netherlands.
Inventum Huishoudelijke Apparaten B.V., Meander 901, 6825 MH Arnhem, The Netherlands
Modifications and printing errors reserved
Inventum Huishoudelijke
-
Apparaten B.V. Postbus 5023 6802 EA Arnhem
References
- Klantenservice
- Inventum Huishoudelijke Apparaten - Altijd 5 jaar garantie!
- Klantenservice
- Klantenservice
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