LOCKLY PGD7YW Access Touch Pro Fingerprint Deadbolt User Manual

LOCKLY PGD7YW Access Touch Pro Fingerprint Deadbolt

Product Information

Specifications

• Advanced 3D Fingerprint Recognition
• Biometric Fingerprint Recognition protocol
• Stores up to 99 unique fingerprints
• Accepts only actual fingerprints (no copies or lifted prints)
• Auto Lock Feature
• Customizable auto lock feature
• Locks automatically 5 seconds up to 5 minutes after unlocking
• External Battery and Physical Key Backup
• Open with physical backup keys
• Emergency power backup via 9V battery
• Access Profile Duplication
• Allows secure copying and pasting of duplicate fingerprint and eKey profiles
• Multi-door Locking Mode
• Easily program all your Lockly smart locks to lock simultaneously with one touch
• SmartSync Monitoring
• Check real-time door status and access history on your smartphone

Product Overview – Exterior

The exterior of the Lockly smart lock includes the following components:

• Key Cylinder
• Fingerprint Sensor
• 9V Battery Backup Socket

Product Overview – Interior

The interior of the Lockly smart lock includes the following components:

• Battery Cover
• Battery Compartment (4 x AA Alkaline Batteries)
• Reset Button
• Program Button
• Alert (beep) speaker
• Thumbturn

Getting the Most From Your Lockly

Thank you for purchasing your new Lockly smart lock. To fully utilize its features and capabilities, please read this manual thoroughly.
Lockly smart locks work best when used with the free Lockly AMZ app. Make sure to download the app to access all connected features.|
If you have any questions or need assistance, please contact customer care at help@Lockly.com or visit Lockly.com/help.

Pair Lock with the Lockly AMZ App

To pair your lock with the free Lockly mobile app, follow these steps:

1. Make sure you have the Activation Code available. The Activation Code is specific to your lock and can be found on the Activation Code Card included with your smart lock.
2. Download the Lockly AMZ app from your device’s app store.
3. Open the app and create an account if you don’t have one already.
4. Follow the on-screen instructions to pair your lock using the Activation Code.

Product Usage Instructions

Adding a Fingerprint

To add a fingerprint to your Lockly smart lock, follow these steps:

1. Open the Lockly AMZ app on your device.
2. Navigate to the “Fingerprint” section.
3. Select “Add Fingerprint” and follow the on-screen instructions to scan your fingerprint.
4. Repeat the process for each fingerprint you want to add.

Fingerprint Scanning Directions

To ensure successful fingerprint scanning, follow these directions:

• Place your finger flat on the fingerprint sensor.
• Apply slight pressure and keep your finger steady.
• Ensure your finger covers the entire sensor surface.

Fingerprint Scanning Tips & Troubleshoot

If you’re having trouble with fingerprint scanning, try the following tips:

• Ensure your finger is clean and dry.
• Make sure the fingerprint sensor is clean and free of any dirt or residue.
• Try scanning your fingerprint from different angles.
• Delete and re-add the fingerprint if the issue persists.

Deleting Fingerprints

To delete a fingerprint from your Lockly smart lock, follow these steps:

1. Open the Lockly AMZ app on your device.
2. Navigate to the “Fingerprint” section.
3. Select the fingerprint you want to delete and choose “Delete”.
4. Confirm the deletion when prompted.

Adding Optional Secure Link Wi-Fi Hub

You can add an optional Secure Link Wi-Fi hub to your Lockly smart lock for additional features. To add the hub, follow these steps:

1. Purchase the Secure Link Wi-Fi hub from Lockly.com.
2. Connect the hub to your home Wi-Fi network following the provided instructions.
3. Open the Lockly AMZ app on your device.
4. Navigate to the “Settings” section and select “Add Wi-Fi Hub”.
5. Follow the on-screen instructions to connect the hub to your lock.

Locking and Unlocking

To lock and unlock your Lockly smart lock, you have multiple options:

Locking/Unlocking with Fingerprints

To lock or unlock using fingerprints, follow these steps:

1. Place your enrolled finger on the fingerprint sensor.
2. If authorized, the lock will either lock or unlock depending on its current state.

Locking/Unlocking with Physical Key

To lock or unlock using the physical key, follow these steps:

1. Insert the physical key into the key cylinder.
2. Turn the key clockwise to lock or counterclockwise to unlock.

Rain Mode

Rain mode allows you to use your Lockly smart lock in rainy conditions. To activate rain mode, follow these steps:

1. Open the Lockly AMZ app on your device.
2. Navigate to the “Settings” section and select “Rain Mode”.
3. Toggle the rain mode switch to activate or deactivate it.

Welcome Mode

Welcome mode automatically unlocks your Lockly smart lock when you approach it. To enable welcome mode, follow these steps:

1. Open the Lockly AMZ app on your device.
2. Navigate to the “Settings” section and select “Welcome Mode”.
3. Toggle the welcome mode switch to enable or disable it.

Cleaning

To clean your Lockly smart lock, follow these guidelines:

• Use a soft, damp cloth to wipe the exterior surfaces.
• Avoid using abrasive or chemical cleaners as they may damage the finish.

Safety Precautions

When using your Lockly smart lock, please observe the following safety precautions:

• Keep the lock and its components away from children and pets.
• Do not attempt to disassemble or modify the lock.
• Do not expose the lock to extreme temperatures or moisture.

FAQ

• Q: How many fingerprints can the Lockly smart lock store?
  A: The Lockly smart lock can store up to 99 unique fingerprints.

• Q: Can I use copied or lifted fingerprints with the Lockly smart lock?
  A: No, the Lockly smart lock only accepts actual fingerprints for extra security.

• Q: How do I reset my Lockly smart lock?
  A: To reset your Lockly smart lock, press and hold the reset button for 5 seconds until you hear a beep sound.

• Q: How do I change the battery of my Lockly smart lock?
  A: To change the battery, open the battery cover on the interior side of the lock and replace the 4 x AA alkaline batteries.

• Q: Can I check the door status and access history remotely?
  A: Yes, you can check the real-time door status and access history on your smartphone using the Lockly mobile app or LocklyOSTM online tool. This feature requires the optional Secure Link Wi-Fi Hub.

• Q: How do I enable rain mode on my Lockly smart lock?
  A: To enable rain mode, open the Lockly AMZ app, navigate to the “Settings” section, and toggle the rain mode switch.

• Q: How do I enable welcome mode on my Lockly smart lock?
  A: To enable welcome mode, open the Lockly AMZ app, navigate to the “Settings” section, and toggle the welcome mode switch.

Product Features

• Advanced 3D Fingerprint Recognition
  Biometric Fingerprint Recognition protocol stores up to 99 unique fingerprints. Accepts only actual fingerprints (no copies or lifted prints) for extra security.

• Auto Lock Feature
  Never worry that you forgot to lock your door. Custom auto-lock feature can be set to automatically lock 5 seconds up to 5 minutes after unlocking, making sure your door is always secure.

• External Battery and Physical Key Backup
  Open with physical backup keys or access externally with emergency power backup via 9V battery that attaches to external contacts and your registered fingerprint.

• Access Profile Duplication
  Allows time-saving, secure copying and pasting through the Lockly app of duplicate fingerprint and eKey profiles from one lock to another lock.

• Multi-door Locking Mode
  Easily program all your Lockly smart locks to lock simultaneously with one touch using the Lockly app, Amazon Alexa or Google Assistant.*

• SmartSync Monitoring
  Check real-time* door status and access history on your smartphone with the Lockly mobile app or through the Lockly\OS™ online tool anytime, from anywhere.

*Requires optional Secure Link Wi-Fi Hub (sold separately – www.Lockly.com)

Product Overview – Exterior

Product Overview – Interior

Getting the Most From Your Lockly

• Thanks for purchasing your new Lockly. To get the most out of your lock be sure to read completely through this manual to learn all of its features and capabilities.
• Lockly smart locks are at their full potential when used with the free Lockly AMZ app. Be sure to download to take advantage of all of the connected features.
• If you have any questions or need help contact customer care at help@Lockly.com or online Lockly.com/help
• To speak to a customer care representative, call (669) 500 – 8835 Monday to Friday, from 11 AM to 7 PM PST You can also send an email to help@Lockly.com

Pair Lock with the Lockly AMZ App

To pair your lock with the free Lockly mobile app, you must have your Activation Code available. The Activation Code is specific to your lock and is located on the Activation Code Card included with you smart lock.

1. If you have not, download the Lockly AMZ app from the App Store or on Google Play.
2. Open the App and create an account, or log into your existing account.
3. Select set up a new device.
4. Stand within Bluetooth range (10/ft or less) of the lock and choose the lock model you wish to pair.
5. Turn on your Bluetooth through your phone settings and select Start connecting
6. Choose the lock you wish to pair (e.g. Lockly Access Touch Pro) and select Yes.
   Continue to follow the on-screen instructions to complete pairing and set-up.

Resetting Your Lock

If you need to reset, you must have your Activation Code available. The Activation Code can be found on the Activation Code Card that came with your smart lock. Once the smart lock has been reset, all the data previously stored will be deleted. See below which Reset procedure applies for you.

Never Connected to App
Press Reset Button for 3 seconds, and the smart lock will restart and reset.
Connected to App
In the Settings menu of the App, select Perform Factory Reset. The smart lock will restart and reset. After reset, you’ll need the Activation Code to reconnect the App.

Note:
If you replace a new smartphone device, log in your existing Lockly account on the smartphone and reconnect to the smart lock according to the APP prompts .

Low Battery Alert

Lockly Access Touch Pro will notify you with a continuous beep that it’s time to change the batteries before they reach critical level. You should replace the batteries immediately to avoid the lock from shutting down and auto locking.
If you do not change the batteries after hearing the low battery warning alert beeps, the alert will eventually stop. You will then have 3 chances to unlock using your fingerprint. If unlocking was successful, the low battery warning alert will come back on for one minute. The lock will then auto-lock (within 5 seconds) and return to low battery mode.

Hold a 9V alkaline battery against the contact points located at the bottom front side of the lock hold to activate the fingerprint reader and scan a registered fingerprint to unlock. Once unlocked, replace batteries immediately.

Changing Batteries

Under normal use, batteries can last up to a year. Check batteries regularly and change right away when the low battery alarm notification is heard. As a best practice, always use new, major brand, alkaline batteries.
Open the battery compartment cover by unscrewing the screw located on the top of the cover and sliding the cover up. Install four (4) new AA alkaline batteries as shown. Reinstall cover and tighten screw.

• Make sure the batteries are correctly oriented.
• Replacement of batteries does not affect programmed data.
• Replace only with new batteries. DO NOT mix with used batteries.

Whenever batteries are replaced, reconnecting the smart lock to your smartphone app is required. To downloaded the app, visit:Lockly.com/app

Adding a Fingerprint

Lockly Access Touch Pro can store up to 99 fingerprints. Fingerprints are added and registered using the free Lockly AMZ app for iOS or Android. Download the Lockly AMZ app from the App Store or on Google Play then register a new fingerprint under Access > Fingerprint and follow the on-screen prompts.
Lockly uses an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, the sensor only accepts fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points are not acceptable.
TIP : Check your fingers before registration to make sure the finger you want to register will be acceptable. If not, use an alternate finger to ensure successful registration. The following examples show which types of fingerprint patterns are acceptable. It is highly recommended to enroll at least one finger from each hand in case the hand you are using is unavailable, (e.g., holding items in that hand or finger is injured and/or covered .

Adding a Fingerprint

Make sure fingers and sensor are clean and free of dirt, oil, water, sweat, or any other moisture or foreign material. Sensor can be cleaned by wiping with a lint-free microfiber cloth.

1. On the Lockly AMZ app, select the Lockly Access Touch Pro you wish to add a fingerprint. Go to Access > Access Management > Access > Fingerprint.
2. Select the finger you wish to register and tap “Start.”
3. Scan your selected finger until you hear a beep indicating your fingerprint has been successfully registered.
4. Enter a Fingerprint name to save the profile, then tap “Successfully Added”.
5. Tap “Add Another Fingerprint” to register additional fingers or tap “Done” .

TIP : Scan the same finger more than once to increase accuracy.

Fingerprint Scanning Directions
Lockly fingerprint sensors use powerful fingerprint reading algorithms that can detect most fingerprints accurately and quickly, even in less-than-ideal conditions. Knowing how to place your finger on the sensor correctly helps with consistent and fast recognition.

Fingerprint Scanning Tips & Troubleshoot
Tips for Fingerprint Enrollment and Recognition

• Place your finger to completely cover the sensor with a maximum contact surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt.
• Children ages 12 and under are not recommended to use fingerprint access due to the constant changes of their fingers during growth.
• The elderly with fading fingerprints may have difficulty in recognition.
• If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
• If your fingerprint reader is having issues recognizing your fingerprint to unlock due to varying physical and weather conditions such as moist, sweaty, cold or dry; please add an extra scanning of the finger in such condition. This will improve the fingerprint reader’s speed and recognition.

Troubleshooting Fingerprints
In case of poor fingerprint conditions.

• If wet – wipe excess moisture from the finger before scanning.
• If dirty – wipe stains and dirt off from your finger before scanning.
• Make sure the sensor is clean from dirt or smudges – wipe the sensor with soft cloth regularly.

For more troubleshooting help, visit http://LocklyPro.com/support

Deleting Fingerprints

1. On the Lockly AMZ app, select the Lockly Access Touch Pro you wish to delete a fingerprint on. Go to Access Management > Fingerprint. Select the fingerprint by name you wish to delete.
2. Select [DELETE USER] at the bottom.
3. Confirm. Once a registered fingerprint has been deleted it cannot be recovered. You will need to re-register the finger as a new fingerprint to restore.

Adding Optional Secure Link Wi-Fi hub
Add Wi-Fi capability by adding the Lockly Secure Link Wi-Fi Hub. Securely control and manage your door from anywhere, anytime. Check door status, grant guest eKeys, and Offline Access Codes™, and see who’s coming and going, all from the convenience of your smartphone.

• To set up the Lockly Secure Link and Door Sensor, launch the Lockly AMZ App, from the main menu drop-down located on the upper left of the screen, select “Add a New Device” then select “Secure Link Wi-Fi Hub”. Follow the in-app instructions.
• Available online at: Lockly.com/hub

Locking/Unlocking with Fingerprints

• Unlocking
  • Place a registered finger (to register see section 3.1.) to the fingerprint scanner on the low exterior of the lock.
  • If your fingerprint is acknowledged, you will hear a “beep” a green LED will light, and the deadbolt will unlock.
  • If you see a red LED, it means your fingerprint is not recognized. Wait until the red LED turns off, then try again.
  • See Section 3.2. for tips on best fingerprint scanning practices
• Locking
  • To lock, press the fingerprint sensor anytime when the door is closed.

Locking/Unlocking with Physical Key

To unlock your lock using the physical key (included), insert your key and turn clockwise or counterclockwise to lock or unlock the door.

Rain Mode
To protect the lock and extend battery life, Lockly Access Touch Pro automatically enters. Rain Mode whenever rain or water is detected on the fingerprint sensor for more than 45 seconds. When Rain Mode is activated, the fingerprint sensor will not respond. The lock automatically exits rain mode every 30 minutes and only reenters if rain or water is still detected. See below for ways to access during Rain Mode.

ACCESS DURING RAIN MODE
When RAIN MODE is ON, the fingerprint sensor cannot be used. You can only pass the Unlock physical key.

NOTE : When the lock enters Rain Mode, it’s recorded in the log history on the Lockly AMZ app. The app will also send a push notification to your mobile phone letting you know that the lock is in Rain Mode.

Welcome Mode
Welcome Mode temporarily disables auto locking, keeping the door open for a specified period eliminating the need for fingerprint key access.
Enable this feature through the Lockly AMZ App. Go to > Settings > Enable Welcome Mode, then slide the button to enable and set the specific time you require your door unlocked.

Important Notes

• Troubleshooting
  Please visit Lockly.com/help for troubleshooting and the most frequently asked questions and answers.

• Auto Lock Feature
  Your lock can be programmed to auto-lock between 5-300 seconds after the door opening. You can select the timing through the Lockly AMZ App.

• 9V Backup Access
  When your Lockly is out of power, you can temporarily activate the fingerprint sensor by using a 9V battery against the bottom of the exterior side of the smart lock. Please see Section 2.6 for more info.

• Physical Keys
  Even though you have your fingerprints registered and eKey stored, it’s always best practice to carry your physical keys with you at all times in case for any reason.

• Re-Keying
  Lockly uses 6-pin (deadbolt editions) and 5-pin (latch editions) lock cylinders which can be re-keyed using market-available re-keying kits from several brands. It is, however, highly recommended to use a professional locksmith to perform this work.

To ensure you have access to newly added and latest features, please visit: www.Lockly.com/newfeatures

Cleaning
Keeping your Lockly clean insurers optimal performance. Follow the recommendations below.

• DO
  • Use a microfiber cloth to clean the fingerprint reader.
  • Clean with a slightly damp microfiber cloth to avoid scratches.
  • When wet, allow to air dry or wipe dry with a soft microfiber cloth to avoid scratches.
• DON’T
  • Don’t use abrasives, high-alkaline cleaners, or solvents to clean your lock.
  • Don’t apply cleaners in direct sunlight or during high temperatures.
  • Don’t leave cleaning detergent on the lock for extended periods. Make sure to wash off immediately.
  • Don’t use scrapers, squeegees, or razors.

Safety Precautions

Read and remind all users of the following safety precautions

• Lockly Smart Locks do not have any user serviceable internal parts. Do not attempt to disassemble the lock. It may cause product damage and/or personal injury and will void any warranty.
• Do not use any inappropriate tools that might cause damage or malfunction to your lock.
• Always check and make sure your door is securely closed and locked when you leave to prevent unwanted entry.
• Restrict access to the back battery panel and check your app settings regularly to ensure registered access and fingerprints profiles have not been altered or deleted without your knowledge.
• Always dispose of used batteries according to your local requirements. NEVER BURN OR PUT BATTERIES IN AN INCINERATOR.

Unauthorized changes or modifications may void your product warranty. For technical assistance or issues using your Lockly Access Touch Pro, contact our customer care team at help@Lockly.com or visit Lockly.com/help

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE 1 : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement
The Secure Link Wi-Fi Hub complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance 20cm between the radiator & your body.

IC WARNING
This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement
This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.
WARNING : This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Wamings.ca.gov.
We’re here to help! help@Lockly.com Lockly.com/help
To ensure you have access to the most updated and newly added features of your smart lock, please visit: www.Lockly.com/newfeatures
For digital versions and instructional videos, please visit the following link: http://Lockly.com/help
© Copyright 2023 Lockly All rights reserved
CHINA ZL 2013 1 0487970.4 | HONG KONG HK1194496 | EUROPE EP3 059689 B1 | AUSTRALIA 2013403169 | RUSSIA RU2665222 |TAIWAN 621028 | KOREA10-1860096 | INDONESIA IDP000064051 | Other Patents Pending
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners.For additional support scan or visit Lockly.com/help or email help@Lockly.com

References

• Download Lockly App for iOS and Android | Lockly®
• Product Registration - Lockly Support Desk
• Lockly.com/hub
• Support Page - LocklyPRO
• Fingerprint, Smartphone-Control Smart Locks | Lockly®
• Fingerprint, Smartphone-Control Smart Locks | Lockly®

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