TORRAS Shockproof Designed for iPhone 15 Pro Max Case User Guide
- June 16, 2024
- TORRAS
Table of Contents
TORRAS Shockproof Designed for iPhone 15 Pro Max Case
Product Usage Instructions
Specifications
- Compatible Models: iPhone 15 Pro Max (6.7 inch)
Step 1: Confirm Your Phone Size
Before purchasing the case, it is important to confirm that it is compatible with your phone size. Follow the steps below:
- On your iPhone, go to Settings.
- Select General.
- Tap on About.
- Find the Model Name and check if it matches “iPhone 15 Pro Max”.
Step 2: Contact Customer Service
If you have any questions or issues, we recommend reaching out to our customer service specialists for prompt and efficient assistance. You can contact us using one of the following methods:
- Visit TORRAS on Amazon and click the “Ask a Question” button to send a message directly.
- Send an email to support@torraslife.com with details about your issue. To expedite the process, please attach any relevant photos or provide your order ID.
You can expect a reply within 12 hours using either of these methods.
Frequently Asked Questions
- Q: Is this case compatible with any other iPhone models?
- A: No, this case is only compatible with the 6.7-inch iPhone 15 Pro Max released in 2023.
- Q: How can I check if my phone model is compatible?
- A: To check if your phone model is compatible, follow the steps mentioned in Step 1: Confirm Your Phone Size.
- Q: How long does it take to receive a response from customer service?
- A: You can expect a reply within 12 hours when contacting customer service through either the Amazon “Ask a Question” feature or by sending an email to support@torraslife.com.
USEFUL INFORMATION
Confirm your phone size before buying!
Compatible Models: iPhone 15 pro max (6.7 inch) Biggest iphone
- This case is only compatible with the 6.7-inch iPhone 15 pro max released in 2023. To check if your phone model is compatible, please navigate to Setting > General > About > Model Name.
CONTACT US
To ensure prompt and efficient service, we recommend reaching out to our customer service specialists using one of the following methods:
- Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly.
- Send an email to support@torraslife.com with details about your issue. To expedite the process, please attach any relevant photos or order ID that can help our team better resolve the problem.
You can expect a reply within 12 hours in both methods.
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