TORRAS iPhone 13 Pro Magnetic Shockproof Case User Guide

June 16, 2024
TORRAS

TORRAS iPhone 13 Pro Magnetic Shockproof Case

TORRAS-iPhone-13-Pro-Magnetic-Shockproof-Case-PRODUCT

Product Information

Specifications:

  • Phone Model: iPhone 13 Pro
  • Screen Size: 6.1 inches
  • Lenses: 3

Product Usage Instructions

Step 1: Checking Phone Model

Before ordering, it is important to ensure that your phone model is iPhone 13 Pro. To check your phone model, follow these steps:

  1. Go to “Settings” on your device.
  2. Select “General”.
  3. Tap on “About”.
  4. Find the “Model Name” section and verify that it displays”iPhone 13 Pro”.

Step 2: Contacting Customer Service

If you need assistance with your TORRAS Case, we recommend reaching out to our customer service specialists. You can contact us using one of the following methods:

  1. Visit TORRAS on Amazon’s product list and click “Ask a Question” to send a message to us directly.
  2. Send an email to support@torraslife.com with details about your issue.

In both methods, you can expect a reply within 8 hours from our customer service team, who will be happy to assist you.

support@torraslife.com

Need Help With Your TORRAS Case? Get 100%Satisfaction Guaranteed!

USEFUL INFORMATION

Before ordering, please ensure that your phone model is iPhone 13 Pro.
This model features a 6.1-inch screen with the 3 lenses.
Please go to Setting > General > About > Model Name. on your device to check your phone model.

Check Your iPhone Model
To purchase the right case
Only for iPhone
13 Pro 6.1 inch

How to find your model

Frequently Asked Questions (FAQ)

Q: How can I contact customer service?
A: You can reach out to our customer service specialists by visiting TORRAS on Amazon’s product list and clicking “Ask a Question” or by sending an email to support@torraslife.com.

How do I check my phone model?

How long does it take to receive a reply from customer service?

You can expect a reply within 8 hours from our customer service team.

CONTACT US
We recommend reaching out to our customer service specialists using one of the following methods:

  1. Visitd TORRAS on Amazon’s product list and click the “Ask a Question”to send a message to us directly.
  2. Send an email to support@torraslife.com with details about your issue.
    You can expect a reply within 8 hours in both methods.

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