Canon 2945i imageRUNNER Printer User Guide

June 16, 2024
Canon

Canon 2945i imageRUNNER Printer

Canon-2945i-imageRUNNER-Printer

Product Information – imageRUNNER

Specifications

  • Model: 2945i / 2945 / 2935i / 2930i / 2930 / 2925i / 2925
  • User’s Guide: USRMA-8253-00 2023-03 en
  • Copyright: CANON INC. 2023

Introduction

The imageRUNNER is a multifunctional printer that offers a range of features to enhance productivity and efficiency. This user’s guide provides detailed instructions on how to use the various functions and settings of the machine.

Using User’s Guide
The User’s Guide is designed to help you navigate through the different sections and topics easily. It provides step-by-step instructions, illustrations, and explanations to ensure a smooth user experience.

Screen Layout of User’s Guide
The User’s Guide interface consists of different sections, including:

  • Table of Contents: Provides an overview of the manual’s contents and allows quick navigation to specific topics.
  • Viewing User’s Guide: Explains how to view and access the User’s Guide on the machine’s display screen.
  • Manuals and Their Contents: Describes the different manuals included with the product and their respective content.
  • Notice: Important information and warnings regarding safety, usage, and maintenance of the machine.

Viewing User’s Guide

To view the User’s Guide on the machine’s display screen:

  1. Power on the machine by following the instructions in the “Turning ON the Machine” section.
  2. On the main screen, navigate to the “User’s Guide” option.
  3. Select “User’s Guide” to access the full manual.
  4. Use the navigation buttons or touchscreen to browse through the different sections and topics.

Manuals and Their Contents
The product includes multiple manuals with specific content:

  • User’s Guide: Provides comprehensive instructions on using the machine and its features.
  • Replenishing the Staples for the Inner Finisher: Detailed steps to refill staples in the inner finisher.
  • Replacing the Drum Unit: Instructions for replacing the drum unit.
  • Emptying the Punch Waste (Optional): Steps to empty the punch waste container (if applicable).

**About the Machine

**

The machine is a high-performance multifunctional printer capable of handling various tasks such as printing, scanning, copying, and faxing. It offers advanced features for efficient document management.

Turning ON the Machine

To turn on the machine:

  1. Ensure the power cable is properly connected to a power source.
  2. Press the power button located on the machine’s control panel.
  3. Wait for the machine to initialize. The display screen will indicate when it is ready for use.

Turning OFF the Machine

To turn off the machine:

  1. Press the power button located on the machine’s control panel.
  2. Wait for the shutdown process to complete. The display screen will turn off when the machine is powered down.
  3. Ensure that the power cable is disconnected from the power source.

Replenishing the Staples for the Inner Finisher
If you need to refill staples in the inner finisher, follow these steps:

  1. Open the inner finisher cover to access the staple cartridge.
  2. Remove the empty staple cartridge and replace it with a new one.
  3. Close the inner finisher cover securely.

Replacing the Drum Unit
To replace the drum unit, please follow the steps below:

  1. Open the front cover of the machine.
  2. Remove the old drum unit by pulling it towards you.
  3. Take the new drum unit out of its packaging and slide it into the machine until it clicks into place.
  4. Close the front cover of the machine.

Emptying the Punch Waste (Optional)
If your machine is equipped with a punch waste container, follow these steps to empty it:

  1. Locate the punch waste container at the designated area of the machine.
  2. Remove the container carefully and dispose of its contents appropriately.
  3. Reinsert the empty container back into its original position.

Paper Jams in the Inner Finisher
If you encounter a paper jam in the inner finisher, please refer to the troubleshooting section of the User’s Guide for specific instructions on how to clear the jam.

Clearing Staple Jams (Optional)
If a staple jam occurs in the inner finisher, follow the steps provided in the User’s Guide to safely remove the jammed staples and resume normal operation.

Staple Jam Has Occurred in the Inner Finisher
If a staple jam has occurred in the inner finisher, please refer to the User’s Guide for detailed instructions on how to address and resolve the issue.

Options

The machine offers various optional equipment to enhance its functionality. Refer to the User’s Guide for detailed information on available options and their installation procedures.

Optional Equipment Supporting Specific Functions
There are optional equipment available that provide additional functions and features. Please consult the User’s Guide for a comprehensive list of supported optional equipment and their respective functions.

Hardware Specifications
For detailed hardware specifications, including dimensions, weight, power requirements, and connectivity options, please refer to the User’s Guide section dedicated to hardware specifications.

Setting Up

The User’s Guide provides step-by-step instructions on setting up the machine for initial use. It covers aspects such as unpacking, connecting cables, installing software, and configuring network settings. Follow the instructions carefully to ensure a successful setup process.

FAQ – Frequently Asked Questions

Q: Can I use third-party staples in the inner finisher?
A: It is recommended to use genuine Canon staples specifically designed for the machine to ensure optimal performance and avoid potential issues.

Q: How often should I replace the drum unit?
A: The drum unit replacement frequency depends on the usage and environmental conditions. Refer to the User’s Guide for guidelines on determining when to replace the drum unit.

Q: Can I connect the machine to a wireless network?
A: The machine may support wireless connectivity with the appropriate optional equipment and configuration. Please consult the User’s Guide for detailed instructions on wireless network setup.

Introduction

98KY-000 This chapter describes the instructions on how to use the User’s Guide, disclaimers, copyright information, and other important information for customers. Read this chapter as necessary.

Manuals for the Machine
This section describes the different manuals you can refer to for information on how to use the User’s Guide (this manual) and the machine’s functions and operating procedures.
Using User’s Guide(P. 3) Manuals and Their Contents(P. 10)
Disclaimers and Copyright
See this section for disclaimers and copyright information. Notice(P. 11)
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Introduction
Using User’s Guide
98KY-001 The User’s Guide is a manual that can be viewed on your computer or smartphone, etc. This section describes the screen layout of the User’s Guide and how to view the User’s Guide. It also describes how to make settings for the display of the User’s Guide.
Screen Layout of User’s Guide
This section explains the User’s Guide screen layout and how to use the buttons on the screen. Screen Layout of User’s Guide(P. 4)

Viewing User’s Guide
This section describes what you should be familiar to when viewing the User’s Guide, including the meanings of the marks used in the User’s Guide and how the buttons on the touch panel display and the computer screen are represented in the User’s Guide. Viewing User’s Guide(P. 8)
Setting the Display of the User’s Guide
You can change the character size used in the User’s Guide, and switch the screen layout to one that is appropriate to the device on which the User’s Guide is displayed.
If you are unable to view the manual in PDF format, download Adobe Acrobat Reader from the Adobe Systems website (https://get.adobe.com/reader/).
How to find the topic you are looking for Search the contents You can find the page you are looking for by selecting the topic from the Contents on the left side of the
screen.

Search by keyword
Perform a search by entering a keyword, such as “fax” or “wireless LAN,” and the pages containing the keyword are displayed. You can find the page you are looking for from those results. You can also enter phrases such as “connecting to a network.” The keyword search also supports the AND Boolean to search for multiple keywords. For the details of the search screen and how to operate the screen, see Search(P. 6) .
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Introduction
Screen Layout of User’s Guide
The User’s Guide is divided into different screens, and the content of each screen varies.
Top Page
Appears when the User’s Guide starts.

98KY-002

/
Click to display all items underneath chapters. Click

to return to the original list.

/
Click to switch between the table of contents and the search display. When the table of contents is displayed, each click on switches between hiding and showing the display. When the search display is shown, each click on switches between hiding and showing the display.

4

Introduction
Click to specify settings such as text size, layout, and display method for the User’s Guide. Click to display information on how to view the User’s Guide, how to perform a search, and other information.
/
Click to display the previous or following topic.
[Notice] Click to view important information you should know when using the machine.
Topic Page
Contains information about how to configure and use the machine.
Navigation
See what chapter topic you are currently viewing. Click to go to the corresponding page. To return to the previous page, click “Back” on your Web browser. When you click the icon, the current page may go dark and a pop-up window may appear. To return to the
page, click [Close] in the pop-up window. 5

Introduction

/
Click to display the hidden detailed descriptions. Click

to close the detailed descriptions.

Click to return to the page top.
Search
Click to display the search screen. Contains a text box to perform a search by keyword and find the page you are looking for.

[Enter keyword(s) here]

Enter a keyword or keywords and click

to display the search results. You can search for pages

containing all the keywords by separating the keywords by a space (blank). Also you can only search for

pages containing an exact phrase by enclosing the keywords in double quotation marks.

6

Introduction
Search result
Displays the search results of the pages that contain the specified keywords. From the results, locate the page you are looking for and click the topic title of the page. The keywords appear in bold in the pages displayed as search results.
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Introduction
Viewing User’s Guide
98KY-003
This section describes the marks, buttons, screens, and other items used in the User’s Guide. The warnings and cautions are also given in the “Important Safety Instructions” included with the machine. See also these instructions.
Marks
Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below.
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions. Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations.

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.
Indicates a clarification of an operation, or contains additional explanations for a procedure.
Indicates useful functions or tips for using the machine.

Keys and buttons
Buttons displayed on the touch panel display and buttons on the computer screen are indicated as follows.

Type

Example

Keys on the control panel

Buttons on the touch panel display*

[Preferences] Buttons and other text interfaces displayed on the computer display
[OK] * Operation to touch a button on the touch panel display is indicated as “Press” in the User’s Guide.
Screen
Screens used in the User’s Guide may differ from the screen display of your machine depending on the model, optional equipment, and version.

Introduction Depending on the OS you are using, a portion of the indicated screen content may differ from your
computer. The screen content for drivers and software may differ due to version upgrades.
Illustrations
Illustrations used in the User’s Guide are from “imageRUNNER 2945i” with the following options installed unless otherwise specifically noted. DADF-BA Cassette Feeding Unit-AW

Introduction

Manuals and Their Contents
The following manuals are included with the machine. Refer to them as necessary.

98KY-005

Important Safety Instructions

The content described in this manual is for the prevention of damage to property and injury to users of the machine and others.

Setup Guide

This manual outlines the initial settings on the machine required when the machine is turned on for the first time; and describes how to install the software and driver.

User’s Guide (This Manual)
Setting the Machine (PS/PCL/UFR II Printer)

This manual describes all the functions of the machine in a manual that is viewed using a Web browser. You can browse information by category or enter a keyword to search for pages on a specific topic. Using User’s Guide(P. 3)
This manual, viewable using a Web browser, describes how to use the PS/PCL/UFR II printer. It can be viewed from the online manual Web site.

ACCESS MANAGEMENT SYSTEM

This manual, viewable using a Web browser, describes how to use ACCESS MANAGEMENT SYSTEM. It can be viewed from the online manual Web site.

Manuals with the

icon can be found here .

10

Introduction

Notice

98KY-006

IPv6Ready Logo
The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-2 established by the IPv6 Forum.

E-Waste Rules
India only
This product is not to be disposed of with your household waste, according to the E-Waste (Management) Rules, 2016. This product should be handed over to a designated collection point, e.g., to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information regarding return and recycling of WEEE products, please visit https://in.canon/en/consumer/web/e-waste or write to us at cipl.ewaste@canon.co.in.
Also, this product complies with the “E-Waste (Management) Rules, 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 % by weight and 0.01 % by weight for Cadmium, except for the exemptions set in Schedule II of the Rule.

When disposing of used toner cartridges
To protect the environment and make more effective use of resources, Canon promotes the recovery and recycling of used toner cartridges. Please cooperate in the recovery of toner cartridges (resource reuse). For details on resource reuse, see the Canon website:
global.canon/ctc When disposing of toner cartridges, pack them in their original packaging to prevent toner dispersal and dispose of the cartridges in accordance with your local government instructions.
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Introduction
Installation
If you find the machine’s operation to be noisy in some operating modes or due to your surroundings, we recommend setting up the machine in a separate location from your office.
Water droplets (condensation) may form inside the machine if the room where the machine is installed is heated rapidly, or if the machine is moved from a cool, dry location to a warm, humid location. Using the machine under these conditions may result in problems such as paper jams, poor print quality, or faults. Let the machine adjust to the ambient temperature and humidity for at least two hours before use.
Machines with storage devices such as hard disks may not operate properly when used at high altitudes (3,000 meters above sea level or higher).
Trademarks
Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited. Adobe, Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. This product contains the Universal Font Scaling Technology or UFST® under license from Monotype Imaging, Inc. UFST® is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. UFST: Copyright © 1989 – 1996, 1997, 2003, 2004, 2008, 2014 all rights reserved, by Monotype Imaging Inc. Apple, Bonjour, iPad, iPhone, iPod touch, Mac, macOS, OS X, and Safari are trademarks of Apple Inc. Google Chrome, Chrome OS, Chromebook, and Android are trademarks of Google LLC. Portions of this software are copyright © 2007 The FreeType Project(www.freetype.org). All rights reserved.
Java is a registered trademark of Oracle and /or its affiliates.
Adobe, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Copyright © 2007 -08 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 5,737,599; 5,781,785; 5,819,301; 5,929,866; 5,943,063; 6,073,148; 6,515,763; 6,639,593; 6,754,382; 7,046,403; 7,213,269; 7,242,415; Patents pending in the U.S. and other countries. All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated. The name PostScript also is used as a product trademark for Adobe Systems’ implementation of the PostScript language interpreter. Except as otherwise stated, any reference to a “PostScript printing device,” “PostScript display device,” or similar item refers to a printing device, display device or item (respectively) that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language.
12

Introduction
Adobe, the Adobe logo, PostScript, the PostScript logo, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.

The PDF logo is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries. Copyright © 2008 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 6,185,684; 6,205,549; 7,213,269; 7,272,628; 7,278,168; Patents pending in the U.S. and other countries. All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated. The name PostScript also is used as a product trademark for Adobe Systems’ implementation of the PostScript language interpreter. Except as otherwise stated, any reference to a “PostScript printing device,” “PostScript display device,” or similar item refers to a printing device, display device or item (respectively) that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language. Adobe, the Adobe logo, Adobe LiveCycle® Policy Server, PostScript, the PostScript Logo, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.
McAfee and the McAfee logo are trademarks or registered trademarks of McAfee LLC in the United States and other countries. All other trademarks and registered trademarks are the property of their respective owners. Copyright © 2018 McAfee LLC All brand names and product names appearing on this document are registered trademarks or trademarks of their respective owners.
All other trademarks are the property of their respective owners.

Disclaimers

The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
If you are unable to view the manual in PDF format, download Adobe Acrobat Reader from the Adobe Systems website (https://get.adobe.com/reader/).

Copyright
Reproduction of the contents of this document in whole or in part without prior permission is prohibited.

About the Machine

98KY-007 This chapter provides essential information for using the machine, such as parts and paper loading methods. You can also refer to this section for information on topics such as maintenance procedures for the main unit, dealing with paper or staple jams, and the machine specifications.
Parts and Their Functions
This section describes the exterior and interior parts of the machine and their functions.
Parts and Their Functions(P. 18)
Turning ON the Machine
This section describes how to turn the machine ON or OFF.
Turning ON the Machine(P. 34)
Placing Originals and Loading Paper
This section describes how to place originals to be scanned and how to load the paper used for printing.
Placing Originals and Loading Paper(P. 37)
Main Unit Maintenance
This section describes the maintenance and management of the machine, such as regular cleaning and the replacement of consumables.
16

About the Machine
Main Unit Maintenance(P. 82)
Clearing Paper Jams
This section describes how to deal with paper jams that occur during machine use.
Clearing Paper Jams(P. 120)
Clearing Staple Jams (Optional)
This section describes how to deal with staple jams that occur during machine use.
Clearing Staple Jams (Optional)(P. 143)
Options
See this section to check the optional equipment to use the machine more efficiently.
Options(P. 147)
Machine Specifications
See this section for the specifications for the main unit and optional equipment units.
Hardware Specifications(P. 172)
17

About the Machine
Parts and Their Functions
98KY-008 This section describes the parts of the machine (front side, back side, and interior) and how they function. Read this section for tips on how to use the machine properly.
Front Side(P. 19) Back Side(P. 23) Interior(P. 24) 2-Sided Double Pass Feeder (DADF-BA)(P. 25) 2-Sided Double Pass Feeder (DADF-AZ)(P. 27) Multi-Purpose Tray(P. 29) Paper Drawer(P. 30) Control Panel(P. 32)
18

Front Side

About the Machine

98KY-009

Control panel
The control panel consists of the indicators and the touch panel display. You can perform all the operations and specify settings from the control panel.
Control Panel(P. 32) Basic Screens on the Touch Panel Display(P. 280)
19

About the Machine

Feeder
Automatically feeds originals into the machine for scanning. When two or more sheets are loaded in the feeder, originals can be scanned continuously.
2-Sided Double Pass Feeder (DADF-BA)(P. 25) 2-Sided Double Pass Feeder (DADF- AZ)(P. 27)
USB port (Front-right side of the machine)
You can connect devices such as a USB memory device to the machine. Connecting a USB Memory Device(P. 22)
The machine can supply a maximum power of 5 V 500 mA. Connecting a device that requires more power may damage the machine.

Some types of memory media may not be able to save data correctly. The USB port (front-right side of the machine) supports USB 2.0.
Right cover of the main unit
Open this cover when clearing a paper jam inside the machine. Paper Jams in a Paper Source(P. 134)
USB port (Rear-right side of the machine)
You can connect devices such as an external storage disk to the machine. When you select <Wired LAN + Wired LAN> for