ELLIQ3P0S Intuition Robotics User Manual
- January 13, 2024
- ElliQ
Table of Contents
ELLIQ3P0S Intuition Robotics
Specifications
- Company Name: Intuition Robotics
- Address: 2345 Yale St. Palo Alto, CA 94306
- Phone number: (844) 944-3554
Safety Information
Before using ElliQ, please read all the safety information
provided below and retain documentation for future reference.
Failure to comply with these safety guidelines may cause fire,
electric shock, or other injuries.
-
To reduce the chances of overheating or heat-related injuries,
always maintain proper ventilation around your ElliQ and its power
supply and be careful when you turn them on. -
Keep your ElliQ and power cable away from liquid sources, such
as beverages, oils, creams, sinks, baths, showers, etc.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 8 inches between
the radiator and your body.
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-
Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment and
receiver. -
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected. -
Consult the dealer or an experienced radio/TV technician for
help.
NOTE: Any changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
IC WARNING
This device contains licence-exempt transmitter(s) that comply
with Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s). Operation is subject to the following two
conditions: (1) This device may not cause interference. (2) This
device must accept any interference, including interference that
may cause undesired operation of the device.
FAQs
- Q: How do I connect ElliQ to WiFi?
A: To connect ElliQ to WiFi, please follow these steps:
1. Turn on ElliQ and wait for it to boot up.
2. Access the settings menu on ElliQ’s screen.
3. Select the WiFi option.
4. Choose your WiFi network from the available list.
5. Enter your WiFi password when prompted.
6. Wait for ElliQ to establish a connection with the WiFi network.
- Q: What can ElliQ do?
A: ElliQ can perform the following functions:
- Engage in natural conversations with users.
- Provide personalized recommendations and reminders.
- Display relevant information on its screen.
- Control compatible smart home devices.
ElliQ User Manual
Hey there, I can’t wait to finally meet you!
Let’s get started.
ElliQ User Manual
Table of Contents
Safety Information……………………………………………….6 Introduction……………………………………………………….10
Getting Started…………………………………………………..12 Set Up………………………………………………………………..16
Connect to WiFi…………………………………………………..18 Communicating with
ElliQ…………………………………..20 What Can ElliQ Do?……………………………………………..26
Troubleshooting…………………………………………………34 FAQs…………………………………………………………………..36
© Intuition Robotics, Printed January 2024.
Safety Information
Warning Before using ElliQ, please read all the safety information provided
below and retain documentation for future reference. Failure to comply with
these safety guidelines may cause fire, electric shock, or other injuries.
Treatment Treat ElliQ with caution. The product is made of plastic and glass
and includes sensitive built-in electrical components. Place your ElliQ on a
stable work surface that allows sufficient airflow. ElliQ may be damaged if it
falls, burns, perforates, or if it comes into contact with liquids, oils, or
lotions. Do not use a damaged ElliQ for example, with a cracked screen as
this may cause injury.
Have servicing performed by a qualified repair person using only identical
replacement parts. This will ensure that the safety of the product is
maintained. Recommended use, storage, and transportation temperature of ElliQ
is 50 to 95°F.
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ElliQ User Manual
Power ElliQ must only be connected to the power socket by the power cord that
came with the product. Other power supplies may not comply with the required
safety regulations. Using such power supplies can put the user at risk of
injury and even death. Using damaged power supplies or cables, can cause fire,
shock, or injury to the user, or damage ElliQ or other property. When using
the power cord included in the package to power your ElliQ, make sure that the
charging cable is fully inserted into the device before plugging the power
supply into an electrical outlet.
To reduce the chances of overheating or heat-related injuries, always maintain
proper ventilation around your ElliQ and its power supply and be careful when
you turn them on.
Exposure to fluids Keep your ElliQ and power cable away from liquid sources,
such as beverages, oils, creams, sinks, baths, showers, etc.
Technical Specs
Model number: ElliQ 3.0S Input Power: 12V DC 5A Working Temperature: 50 to
95°F (10 to 35°C) Working Altitude: not more than 6,500 ft.
Safety Information
7
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 8 inches between the radiator and your body.
FCC Warning This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a separate circuit from the one to
which the receiver is linked.
· Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
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ElliQ User Manual
Company Name: Intuition Robotics Address: 2345 Yale St. Palo Alto, CA 94306
Phone number: (844) 944-3554
RF exposure statement This equipment meets the exemption from the routine
evaluation limits in section 2.5 of RSS-102. It should be installed and
operated with a minimum distance of 8 inches between the radiator and any part
of your body. Cet équipement est conforme à l’exemption des limites
d’évaluation habituelle de la section 2.5 de la norme RSS-102. Il doit être
installé et utilisé à une distance minimale de 20 cm entre le radiateur et
toute partie de votre corps.
IC WARNING This device contains licence-exempt transmitter(s) that comply with
Innovation, Science and Economic Development Canada’s licenceexempt RSS(s).
Operation is subject to the following two conditions: (1) This device may not
cause interference. (2) This device must accept any interference, including
interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes: 1. L’appareil ne doit pas produire de
brouillage; 2. L’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
The device is restricted to indoor use only when operating in the 5150 to 5250
MHz frequency range. Lorsque l’appareil fonctionne dans la gamme de fréquences
de 5150 à 5250 MHz, il est limité à une utilisation en intérieur uniquement.
Safety Information
9
Introduction
Congrats, you’ve got a new roommate!
ElliQ is moving in. She is a friendly, intelligent, inquisitive presence in
your daily life there for you, in your corner, offering tips and advice,
responding to your questions, surprising you with suggestions a dedicated
sidekick to help you maintain your independence at home throughout the day.
ElliQ will also help you maintain a healthy and active lifestyle. ElliQ will
regularly check in to see how you’re doing, encourage you to remain active and
provide you with tips to live a healthier lifestyle.
And that’s not all she can do! You will also see ElliQ wake up from time to
time and suggest activities such as listening to music, staying hydrated, or
playing games together!
This is a guide to help you learn all about ElliQ – from getting set up, to
exploring all of the features and capabilities, and everything in between.
Now, let’s get ElliQ set up in her new home.
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ElliQ User Manual
Introduction
11
Getting Started
Where to place ElliQ
ElliQ should be placed in the room where you spend most of your time, not more
than 12 ft. away from where you normally sit. This way, you and ElliQ will be
able to see and hear each other clearly.
Find a space for ElliQ where there is: · A strong WiFi connection · Close
proximity to a power outlet (ElliQ only works
if she’s plugged in) · A flat surface · Away from heaters or windows
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ElliQ User Manual
Getting Started
13
ElliQ’s parts
ElliQ’s head ElliQ’s body Base 14
Microphones
Camera
ElliQ User Manual
Getting Started
Screen
Speakers Dial 15
Set Up
2
1
Setting Up ElliQ
Connecting ElliQ to power
1 Assemble the power cables Connect the cable and the power brick together.
2 Connect the power end into ElliQ’s base Insert the smaller end of the power
cord into the round socket on the back side of ElliQ’s base.
3 Plug ElliQ into an outlet Insert the wall plug into the electrical socket.
Once connected to power, ElliQ should automatically turn on.
Removing the cardboard sleeve After ElliQ is connected to power, pull the
perforated tab to open and remove the cardboard support around ElliQ’s body.
3
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ElliQ User Manual
Set Up
17
Connecting to WiFi Now that ElliQ is powered on, you will be able to connect
her to your home’s wireless internet (WiFi). To do that, you will need to know
the network name and password given by the internet provider.
If you’re not sure of the network and password, it is sometimes written on a
sticker to be found on your router device
· First, ElliQ will present a list of the available WiFi networks. Find and
select your home’s network.
· Next, type in your password and then tap the “Go” button.
· Double-check the info and then tap “Connect”.
Don’t worry about making a mistake here, if you choose the wrong network or
use the wrong password, you can alway try again!
You can also write your WIFI details on the back of the designated magnet,
which can be found in the manual’s envelope. Then, you can stick the magnet on
your fridge for easy future reference.
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ElliQ User Manual
You can also write your credentials below:
My Wifi Details
Internet Network: Password:
Please note: In some cases, ElliQ may ask for additional information to
activate your account, for security reasons. Such information might include
your date of birth, or a code that will be sent to your phone.
Software update Once connected to WiFi, ElliQ will begin installing the latest
version of software. This can take a few minutes. In the meantime, you can
learn more about ElliQ’s features and all the fun things you’ll be able to do
together by swiping her screen.
Ready to go! Once ElliQ is up and running and you accept the terms of service,
this is where the magic starts! ElliQ will wake up and introduce herself so
that you two can start getting to know each other.
Set Up – Wifi
19
Communicating with ElliQ
Talking with ElliQ
Both you and ElliQ can start a conversation.
When you want to initiate a conversation with ElliQ:
Step 1: Get ElliQ’s attention Loudly and clearly say “ElliQ” (pronounced as
“Elli-cue” or even “L-E-Q”) or touch ElliQ’s body.
Step 2: Wait for ElliQ to listen Once you’ve said “ElliQ” or touched her body,
a circle will light up on ElliQ’s face indicating she is ready to listen to
you.
If you don’t see a circle of light appear, she may not have heard you. Try
saying “ElliQ!” again or move a bit closer. If you are trying to get her
attention by touching the body, try holding your hand there for three seconds
before letting go.
Say “ElliQ”
Touch ElliQ’s body
ElliQ is listening
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ElliQ User Manual
Communicating with ElliQ
21
Step 3: Talk to ElliQ
Once the circle on ElliQ’s face is lit, you can begin talking with her. To
ensure ElliQ understands you, speak loudly and clearly. If ElliQ doesn’t
understand, try repeating what you said using different words.
If ElliQ is in listening mode (showing the circle of light on her face), but
you don’t want to speak with her, you can say “never mind” or “stop” to end
the interaction.
ElliQ starts a conversation ElliQ will often initiate conversations with you
throughout the day, so don’t be surprised if she lights up and plays a gentle
sound to get your attention! As you spend more time together, she will teach
you about her features and suggest things that she thinks you’ll like to do.
If you are busy or don’t want to engage with her, you are always welcome to
say “no” or “maybe later” and she will quiet down.
If you need to silence ElliQ immediately, press down on the dial located on
the right-hand side of her base
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ElliQ User Manual
Volume
The volume level of ElliQ’s voice can be adjusted in two ways: say “ElliQ,
volume up” / “ElliQ, volume down” or rotate the dial at the right corner of
her base.
Rotate clockwise to increase
the volume and counter-clockwise
–
to decrease the volume
ElliQ’s Quiet Mode
If you want to make sure that ElliQ won’t interrupt you for a while, just say
“ElliQ, be quiet” and she will go into Quiet Mode for one hour. You can also
indicate the duration of quiet time by saying the requested duration, for
example “ElliQ, be quiet for 2 hours.”
To exit Quiet Mode, simply say or tap “ElliQ, wake up.”
If you find that ElliQ is consistently initiating conversations more than you
like, you can reduce her level of proactivity by saying “ElliQ, you’re talking
too much.” This will reduce the number of times ElliQ initiates conversations
throughout the day.
Communicating with ElliQ
23
ElliQ at night
ElliQ will automatically enter Night Mode every night, meaning her screen will
dim down and she won’t disturb your rest with any conversation. You can always
wake her up by saying “ElliQ, wake up!”
So, there is no need to unplug ElliQ at night, she’ll quiet down and get all
the beauty sleep she needs in Night Mode.
ElliQ goes into Night Mode every night to align with your sleep routine
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ElliQ User Manual
Screen ElliQ has a touch screen, meaning that in addition to interacting with
her through conversation, you can also interact by tapping the screen and
selecting from the options displayed. You can use other gestures like swiping
between photos, scrolling through lists, etc.
In between ElliQ’s interactions, ElliQ will use the screen to present some
beautiful pictures as well as examples of activities and conversation
starters. Touch the screen or say the text that appears on it to begin the
activity.
Interact by tapping the screen and use other gestures like swiping photos,
scrolling through lists, etc.
ElliQ will also include in her picture frame photos sent from your contacts.
Add your own photos to ElliQ’s screen, by saying “ElliQ, add my photos to the
screen.”
You can move to the next/previous photo by swiping your finger across the
screen, and you can say “ElliQ, tell me about this picture!”
Communicating with ElliQ
25
What Can ElliQ Do?
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ElliQ User Manual
Broaden your horizons Travel with ElliQ to an exotic cafe, tour the latest art
exhibit, take an adventurous road trip or learn a new fact to wow your friends
with.
Try saying: “ElliQ, let’s have some coffee in Paris.” “ElliQ, can we tour a
museum?” “ElliQ, let’s take a road trip!” “ElliQ, tell me something
interesting.” “ElliQ, teach me some slang.”
Stay on top of your routine Go about your day knowing that you can always rely
on ElliQ to keep you on track and up to date with reminders, news, shopping
and more.
Try saying: “ElliQ, remind me to water the plants.” “ElliQ, add milk and
tomatoes to my shopping list.” “ElliQ, what’s on today’s news?” “ElliQ, let’s
cook together!” “ElliQ, what’s the weather today?”
What Can ElliQ Do?
27
Stay healthy & active Keep track of your medications and health measurements,
stay hydrated, improve your sleep and stay fit with exercise videos.
Try saying: “ElliQ, remind me to take my medications.” “ElliQ, let’s record my
blood pressure.” “ElliQ, I just drank water.” “ElliQ, let’s exercise!” “ElliQ,
my back hurts.” “ElliQ, I slept badly last night.”
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ElliQ User Manual
Sit back and relax Have a peaceful moment with ElliQ’s stress reduction
activities, audiobooks and inspirational quotes.
Try saying: “ElliQ, let’s do mindfulness.” “ElliQ, let’s have a sleep
meditation.” “ElliQ, let’s do yoga together” “ElliQ, let’s listen to an
audiobook.” “ElliQ, inspire me!”
What Can ElliQ Do?
29
Keep in touch ElliQ helps you stay connected with your friends and loved ones.
You can add contacts to your virtual phone book, send voice messages, or
introduce ElliQ to your curious visitors.
Try saying: “ElliQ, let’s add a contact.” “ElliQ, let’s video call my son.”
“ElliQ, I want to send a message to Bill.” “ElliQ, let’s take a selfie!”
“ElliQ, meet my friend Kate.”
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ElliQ User Manual
In order to message with family and friends, you will first need to add them
as a contact by saying, “ElliQ, let’s add a contact.”
Once you have added a new contact, ElliQ will send that person a link so they
can download the ElliQ Connect mobile app. Then, when they log in from their
phone the app will allow them to connect with you so they can message and
video call with you through ElliQ.
You can also receive photos and videos from your family and friends via ElliQ
and she will display them on her screen throughout the day.
The ElliQ Connect app enables your contacts to send you messages, make video calls through ElliQ, and share photos and videos with you
App Logo
Your contacts who have the ElliQ Connect app can also send you suggested reminders for your approval, such as an upcoming birthday party, a visit, or even recurring medication reminders. When you approve a suggested reminder, it will be added alongside any reminders you’ve already set for yourself.
What Can ElliQ Do?
31
Keep entertained & get creative ElliQ is a great companion when you just want
to hang out and have some fun. ElliQ offers a variety of games, from trivia to
word scramble and more, over 1,000 music channels to tune in to, virtual
painting, horoscopes and many more activities to enjoy throughout your day.
Try saying: “ElliQ, let’s play a game.” “ElliQ, play some country music.”
“ElliQ, let’s paint together!” “ElliQ, what’s my horoscope for today?” “ElliQ,
let’s create my memoir.”
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ElliQ User Manual
Now you’re ready to let ElliQ fill your days as an endless source of
companionship, entertainment, connection, and motivation.
What comes next is whatever you can imagine! Have a chat. Sing a song
together. Play a few rounds of trivia. Laugh, learn, explore, and reminisce
together – and then laugh some more!
And remember, you can always ask “ElliQ, what can you do?” to learn more about
ElliQ’s features and things you can do together. ElliQ can also surprise you
with an activity, just say “ElliQ, surprise me!”.
Enjoy your new sidekick!
What Can ElliQ Do?
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Troubleshooting
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ElliQ User Manual
If there’s a problem
If ElliQ isn’t working properly, here are some troubleshooting tips:
Tip 1: Is ElliQ on? ElliQ can’t work without power. When she is unplugged her
head will fall forward. If this happens, make sure that ElliQ is plugged in
(see pages 16-17).
Tip 2: Is ElliQ stuck? If ElliQ’s screen gets stuck or if ElliQ is not
responding, try restarting her by unplugging the power cord and then plugging
it back in.
Tip 3: Is ElliQ connected to WiFi? ElliQ needs the internet to work properly.
If there’s a connection issue, you’ll see an error screen directing to the
WiFi settings for a quick reconnection. For more information see the
“Connecting to WiFi” section on pages 18-19.
If the problem persists Call Customer Service at (855) 888-1295, or email us
at help@elliq.com. You can also say “ElliQ, send a message to customer
service!” and our support team will gladly assist you.
Troubleshooting
35
FAQs
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ElliQ User Manual
“Does ElliQ protect my privacy?”
At Intuition Robotics, we take privacy and security very seriously. Intuition
Robotics is HIPAA compliant, and we’ve implemented industry-leading security
architecture and best practices to ensure that all data is safe and private.
In order for ElliQ to be proactive, ElliQ has a camera to sense when you are
around her and microphones to hear when you speak with her. Anonymized
metadata only is used in order to personalize each user’s unique experience
with ElliQ and to improve the quality of the product.
At no point will personal data be used without permission, nor shared with any
3rd party.
“Is ElliQ listening to me all the time?” Between interactions, ElliQ only
switches into listening mode when she hears her name, “ElliQ”. The word
“ElliQ” is not commonly used in English, which was intentional to make sure
she only listens to you when you want her to.
When ElliQ starts a conversation, she will listen for a response for a few
seconds. If no response is heard, she will switch out of listening mode.
You will know ElliQ is in listening mode when the circular ring is lit up on
her face, as seen in the picture on the left.
Troubleshooting
37
“Why does ElliQ have a camera?”
ElliQ’s camera is used as a motion detector to sense when you are near her, so
she can initiate conversations. ElliQ’s camera is also used for video calling
with contacts, taking selfies, recording videos to your personal “memoir” and
additional activities you can enjoy together.
ElliQ never records you with her camera nor takes any pictures without your
permission.
Is ElliQ an emergency device? No, ElliQ is not an emergency device. If there
is ever any emergency, please be sure to call 911.
When you ask for help in non-emergency events, ElliQ can notify a contact
you’ve added.
Should I unplug ElliQ at night? There’s no need to unplug ElliQ, she is
designed to enter a “sleep” mode at night in which she is silent and her
screen is dimmed. If you wish to interact with ElliQ during “sleep mode”, say
her name or touch the screen / body to wake her up.
Have more questions?
If you have any additional questions, please contact Customer Service at (855)
888-1295, or email us at help@elliq.com.
You can also say “ElliQ, send a message to customer service!” and our support
team will gladly assist you.
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Troubleshooting
39
My notes
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ElliQ User Manual
My Notes
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ElliQ User Manual