Instant Pot Viva V3 Multi-Use Pressure Cooker User Manual
- June 16, 2024
- Instant
Table of Contents
- Instant Pot Viva V3 Multi-Use Pressure Cooker User Manual
- IMPORTANT SAFEGUARDS
- Special cord set instructions
- Product specifications
- Product, parts and accessories
- Get started
- Releasing pressure
- Control panel
- Settings
- Status messages
- Pressure control features (Your little bag of tricks!)
- Other cooking styles
- Care, cleaning and storage
- Troubleshooting
- Warranty
- DOWNLOAD
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Instant Pot Viva V3 Multi-Use Pressure Cooker User Manual
DUO VIVA
MULTI-USE PRESSURE COOKER
Download the Instant Pot app with
1000+ recipes at instantpot.com/app.
IMPORTANT SAFEGUARDS
(Yes, we have to)
At Instant Brands™ your safety always comes first. The Instant Pot® Duo Viva
was designed with your safety in mind, and we mean business. Check out this
Instant Pot’s long list of safety mechanisms to see what we mean.
As always, be careful when using electrical appliances and follow basic safety precautions.
01. READ ALL INSTRUCTIONS, SAFEGUARDS AND W ARNINGS BEFORE USE. FAILURE TO
FOLLOW THESE SAFEGUARDS AND INSTRUCTIONS MAY RESULT IN INJURY AND/OR PROPERTY
DAMAGE.
02. Use only the Instant Pot Duo Viva lid with the Instant Pot Duo Viva
multicooker base. Using any other pressure cooker lids may cause injury and/or
damage.
03. For household use only. Not for commercial use. DO NOT use the appliance
for anything other than its intended use.
04. For countertop use only. Always operate the appliance on a stable, non-
combustible, level surface.
- DO NOT place on anything that may block the vents on the bottom of the appliance.
- DO NOT place on a hot stove.
05. Heat from an external source will damage the appliance.
- DO NOT place the appliance on or close to a hot gas or electric burner, or a heated oven.
- DO NOT use the appliance near water or flame.
- DO NOT use outdoors. Keep out of direct sunlight.
06. DO NOT touch the appliance’s hot surfaces. Only use the side handles for carrying or moving.
- DO NOT move the appliance when it is under pressure.
- DO NOT touch accessories during or immediately after cooking.
- DO NOT touch the metal portion of the lid when the appliance is in operation; this could result in injury.
- Always use hand proetection when removing accessories, and to handle the inner pot.
- Always place hot accessories on a heat-resistant surface or cooking plate.
07. The removable inner pot can be extremely heavy when full of ingredients. Care should be taken when lifting the inner pot from the multicooker base to avoid burn injury.
- Extreme caution must be used when the inner pot contains hot food, hot oil or other hot liquids.
- DO NOT move the appliance while it is in use and use extreme caution when disposing of hot grease.
08. Overfilling may cause a risk of clogging the steam release pipe and developing pressure, which may result in burns, injury, and/or property damage.
- DO NOT fill over PC MAX — 2/3 as indicated on the inner pot.
- DO NOT fill the inner pot over — 1/2 line when cooking foods that expand during cooking such as rice or dried vegetables.
09. This appliance cooks under pressure. Any pressure in the appliance can be hazardous. Allow the appliance to depressurize naturally or release all excess pressure before opening. Inappropriate use may result in burns, injury and/or property damage.
-
Make sure the appliance is properly closed before operating.
Refer to Pressure control features: pressure cooking lid. -
DO NOT cover or obstruct the steam release valve and/or float valve with cloth or other objects.
-
DO NOT attempt to open the appliance until it has depressurized, and all internal pressure has been released. Attempting to open the appliance while it is still pressurized may lead to sudden release of hot contents and may cause burns or other injuries.
-
DO NOT place your face, hands or exposed skin over the steam release valve or float valve when the appliance is in operation or has residual pressure, and do not lean over the appliance when removing the lid.
-
Turn the appliance off if steam escapes from the steam release valve and/or float valve in a steady stream for longer than 3 minutes.
-
If steam escapes from the sides of the lid, turn the appliance off and make sure the sealing ring is properly installed. Refer to Pressure control features: sealing ring.
-
DO NOT attempt to force the lid off the Instant Pot multicooker base.
Refer to Releasing pressure.
10. When cooking meat with skin (e.g. sausage with casing), the skin can
swell when heated. Do not pierce the skin while it is swollen; this could
result in scalding injury.
11. When pressure cooking food with a doughy or thick texture, or a high
fat/oil content, contents may splatter when opening the lid. Follow recipe
instructions for pressure release method. Refer to Releasing pressure.
12. Oversized foods and/or metal utensils must not be inserted into the inner
pot as they may cause risk of fire and/or personal injury.
13. Proper maintenance is recommended before and after each use:
- Check the steam release valve, steam release pipe, anti-block shield and float valve for clogging.
- Before inserting the inner pot into the multicooker base, make sure both parts are dry and free of food debris.
- Let the appliance cool to room temperature before cleaning or storage.
14. DO NOT use this appliance for deep frying or pressure frying with oil.
15. If the power cord is detachable, always attach the plug to the appliance
first, then plug the cord into the wall outlet. To turn off, press Cancel,
then remove the plug from power source. Always unplug when not in use, as well
as before adding or removing parts or accessories, and before cleaning. To
unplug, grasp the plug and pull from the outlet.
Never pull from the power cord.
16. Regularly inspect the appliance and power cord. Do not operate the
appliance if the power cord or plug is damaged, or after the appliance
malfunctions or is dropped or damaged in any manner. For assistance, contact
Customer Care by email, chat, or by phone at
1-800-828-7280.
17. Spilled food can cause serious burns. A short power-supply cord is provided to reduce the hazards resulting from grabbing, entanglement and tripping.
- DO NOT let the power cord hang over edges of tables or counters, or touch hot surfaces or open flame, including the stovetop.
- DO NOT use below-counter power outlets, and never use with an extension cord.
- Keep the appliance and cord away from children.
18. DO NOT use any accessories or attachments not authorized by Instant Brands Inc. The use of parts, accessories or attachments not recommended by the manufacturer may cause a risk of injury, fire or electric shock.
- To reduce the risk of pressure leakage, cook only in an authorized stainless-steel Instant Pot inner pot.
- DO NOT use the appliance without the removable inner pot installed.
- To prevent personal injury and damage to the appliance, only replace the sealing ring with an authorized Instant Pot sealing ring.
19. DO NOT attempt to repair, replace or modify components of the appliance,
as this may cause electric shock, fire or injury, and will void the warranty.
20. DO NOT tamper with any of the safety mechanisms, as this may result in
injury or property damage.
21. The multicooker base contains electrical components. To avoid electrical
shock:
- DO NOT put liquid of any kind into multicooker base.
- DO NOT immerse power cord, plug or the appliance in water or other liquid.
- DO NOT rinse the appliance under tap.
22. DO NOT use the appliance in electrical systems other than 120 V~60 Hz for North America. Do not use with power converters or adapters.
23. This appliance is NOT to be used by children or by persons with reduced
physical, sensory or mental capabilities. Close supervision is necessary when
any appliance is used near children and these individuals. Children should not
play with this appliance.
24. DO NOT leave the appliance unattended while in use. Never connect this
appliance to an external timer switch or separate remote-control system.
25. DO NOT store any materials in the multicooker base or inner pot when not
in use.
26. DO NOT place any combustible materials in the multicooker base or inner
pot, such as paper, cardboard, plastic, Styrofoam or wood.
27. DO NOT use the included accessories in a microwave, toaster oven,
convection or conventional oven, or on a ceramic cooktop, electric coil, gas
range or outdoor grill.
SAVE THESE INSTRUCTIONS.
WARNING
Read this manual carefully and completely and retain for future reference.
Failure to adhere to safety instructions may result in serious injury or
damage.
Special cord set instructions
Per safety requirement, a short power supply cord is provided to reduce the
hazards resulting from entanglement and tripping.
This appliance has a 3-prong grounding plug. To reduce the risk of electric
shock, plug the power cord into a grounded electrical outlet that is easily
accessible.
Product specifications
The tables below represent all available models in the 9-in-1 Duo Viva family. To view a full list of sizes, colors and patterns, go to instantpot.com/viva.
Find your model name and serial number
Model name: Find it on the label on the back of the multicooker base,
near the power cord.
Serial number: Turn the multicooker base over — you’ll find this info on
a sticker on the bottom.
WARNING
Read this manual carefully and completely and retain for future reference.
Failure to adhere to safety instructions may result in serious injury or
damage.
Product, parts and accessories
See Care, cleaning and storage: Removing and installing parts to find out how everything fits together.
Top of lid
Bottom of lid
Stand the lid up in the base handles to keep it off your countertop!
Insert the left or right lid fin into corresponding slot in the multicooker
base handles to stand it up and save some space.
Illustrations in this document are for reference only and may differ from the actual product. Always refer to the actual product.
Inner pot
Multicooker base
Illustrations in this document are for reference only and may differ from the
actual product.
Always refer to the actual product.
Get started
Initial set up (It won’t bite!)
You — yes, you — can do this!
“Once you have mastered a technique, you barely have to look at a recipe
again!” – Julia Child
01. Pull that Duo Viva out of the box!
02. Remove the packaging material and accessories from in and around the
multicooker.
Make sure to check under the inner pot!
03. Wash the inner pot in a dishwasher or with hot water and dish soap. Rinse
it well with warm, clear water and use a soft cloth to thoroughly dry the
outside of the inner pot.
04. Wipe the heating element with a soft, dry cloth to make sure there are no
stray packaging particles left in the multicooker base.
Don’t remove the safety warning stickers from the lid or the rating label from
the back of the multicooker base.
05. You may be tempted to put the Instant Pot on your stovetop — but don’t do
it!
Place the multicooker base on a stable, level surface, away from combustible
material and external heat sources.
Is something missing or damaged?
Get in touch with a Customer Care Advisor through our chat widget at
instantpot.com/#chat,
by email at support@instantpot.com or by phone at
1-800-828-7280 and we’ll happily make
some magic happen for you!
Feeling keen?
- Check out Product, parts and accessories to get to know your Instant Pot’s components, then read over Pressure control features for an in-depth look.
- While you’re doing the Initial test run (water test), read over Pressure cooking 101 to find out how the magic happens!
WARNING
- Read the Important safeguards before using the appliance. Failure to read and follow those instructions for safe use may result in damage to the appliance, personal injury and/or property damage.
- Do not place the appliance on a stovetop or upon another appliance. Heat from an external source will damage the appliance.
- Do not place anything on top of the appliance, and do not cover or block the steam release valve or anti-block shield, located on the appliance to avoid risk of injury and/or property damage.
Initial test run (water test)
Do you have to do the water test? No — but getting to know the ins and outs of your Duo Viva prepares you for success in the kitchen! Take a few minutes to get to know how this baby works.
Stage 1: Setting up the Duo Viva for pressure cooking
01. Remove the inner pot from the multicooker base and add 3 cups (750 mL /
~25 oz) of water to the inner pot. Insert it back into the multicooker base.
02. Secure the power cord to the base power socket on the back of the cooker
base. Make sure the connection is tight.
Connect the power cord to a 120 V power source.
The display shows OFF.
03. Place and close the lid as described in Pressure control features:
Pressure cooking lid.
Stage 2: “Cooking” (…but not really, this is just a test!)
01. Select Pressure Cook.
02. Use the − / + buttons to adjust the cooking time to 5 minutes (00:05).
Adjustments are saved when a Smart Program starts, so the next time you use
Pressure Cook, it will default to 5 minutes.
03. Press Keep Warm to turn the automatic Keep Warm setting off.
04. The multicooker beeps after
10 seconds and the display shows On.
While the multicooker does its thing, read Pressure cooking 101 on the next
page to find out how the magic happens.
05. When the Smart Program finishes, the display shows End.
Stage 3: Releasing pressure
01. Follow instructions for a Quick Release in Releasing pressure: Venting
methods.
02. Wait for the float valve to drop, then carefully open and remove the lid
as described in Pressure control features: Pressure cooking lid.
03. Using proper hand protection, remove the inner pot from the multicooker
base, discard the water and thoroughly dry the inner pot.
That’s it! You’re good to go 🙂
CAUTION
Pressurized steam releases through the top of the steam release valve. Keep
exposed skin away from the steam release valve to avoid injury.
DANGER
DO NOT attempt to remove the lid while the float valve is up and NEVER attempt
to force the lid open. Contents are under extreme pressure. Float valve must
be down before attempting to remove the lid. Failure to follow these
instructions may result in serious personal injury and/or property damage.
CAUTION
The inner pot will be hot after cooking. Always use appropriate heat
protection when handling a hot inner pot to avoid injury.
Pressure cooking 101
Pressure cooking uses steam to raise the boiling point of water above 100ºC /
212ºF.
These high temperatures allow you to cook some foods way faster than normal.
Behind the magic curtain
When pressure cooking, the Instant Pot goes through 3 stages.
Pre-heating
What you see | What you don’t see | Tips |
---|---|---|
The display shows On. | While the multicooker pre-heats, it vaporizes liquid |
to create steam.
Once enough steam has built up, the float valve pops up and locks the lid in
place.| The time it takes the multicooker to pressurize depends on things like
food and liquid temperature and volume.
Frozen foods have the longest pre-heating time. For the fastest results, thaw
your food before cooking it.
No need to hang around during this stage — trust that IP magic!
Cooking
What you see | What you don’t see | Tips |
---|
The float valve bobs up and down from all the steam, then pops up and stays
flush with the lid. The display switches to the cooking countdown timer.| When
it reaches the required pressure level, cooking begins.
The Instant Pot automatically maintains the pressure at High or Low pressure
throughout cooking.| A higher pressure means a higher temperature.
Smart Program settings (e.g., cooking time, pressure level, etc.) can be
adjusted at any time during cooking.
Releasing pressure
What you see | What you don’t see | Tips |
---|
If Keep Warm is on after cooking, the timer counts up from 00:00.
If not, the multicooker goes back to standby and the display shows End.
The float valve is still popped up.| Although food has finished cooking, the
multicooker is still pressurized and hot, which is why the float valve is up.
Releasing pressure lowers the temperature inside the multicooker, which allows
you to safely remove the lid once the float valve drops.| See Releasing
pressure for information on safe venting techniques and what they’re used for.
Follow your recipe instructions to choose the best venting method for your
meal.
The Instant Pot cools faster if Keep Warm is turned off.
Releasing pressure
You must release pressure after pressure cooking before attempting to open the lid. Follow your recipe’s instructions to choose a venting method, and always wait until the float valve drops into the lid before opening.
WARNING
- Steam ejected from the steam release valve is hot. DO NOT place hands, face, or any exposed skin over the steam release valve when releasing pressure to avoid risk of injury.
- DO NOT cover the steam release valve to avoid risk of injury and/or property damage.
DANGER
DO NOT attempt to remove the lid while the float valve is up and NEVER attempt to force the lid open. Contents are under extreme pressure. Float valve must be down before attempting to remove the lid. Failure to follow these instructions may result in serious personal injury and/or property damage.
Venting methods
- Natural Release (NR or NPR)
- Quick Release (QR or QPR)
- Timed Natural Release
Natural Release (NR or NPR)
Cooking stops gradually. As the temperature within the multicooker drops, the Instant Pot depressurizes naturally over time.
What to do | What to expect |
---|
After cooking finishes, leave the quick release button in the Seal position until all pressure is released.
| Your meal continues to cook even after the Smart Program ends.
This is called “carryover cooking” or “resting”, and it’s great for large cuts
of meat.
The depressurization time may vary based upon the volume, type and temperature
of food and liquid. It can take up to 40 minutes with some dishes, so plan
ahead — it’s well worth the wait!
When pressure has been fully released, the float valve drops into the lid.
NOTICE
Use NR to depressurize the multicooker after cooking high-starch foods (e.g., soups, stews, chilis, pasta, oatmeal and congee) or after cooking foods that expand when cooked (e.g., beans and grains).
Quick Release (QR or QPR)
Stops cooking quickly and prevents overcooking. Perfect for quick-cooking vegetables and delicate seafood!
What to do | What to expect |
---|
Press the quick release button down until it clicks and locks into the Vent position.
| A jet of steam ejects through the top of the steam release valve.
This is normal!
When pressure has been fully released, the float valve drops into the lid.
If there is substantial spatter while venting, flick the quick release button to set it back to Seal.
CAUTION
Steam ejected from the steam release valve is hot. DO NOT place hands, face,
or any exposed skin over the steam release valve when releasing pressure to
avoid injury.
NOTICE
Do not use QR when cooking fatty, oily, thick or high-starch foods (e.g.,
stews, chilis, pasta and congee) or when cooking foods that expand when cooked
(e.g., beans and grains).
NOTICE
Do not turn the quick release button more than ¼” (or 45°). The top should
spring back to its original position and the button will pop up.
Timed natural release
The carryover cooking continues for a specific amount of time, then stops quickly when you release the remaining pressure. Perfect for finishing rice and grains.
What to do | What to expect |
---|
Let the multicooker rest for a while (the amount of time will vary by recipe)
then press the quick release button down until it clicks and locks into the
Vent position and wait for all pressure inside the multicooker to release.| A
jet of steam ejects through the top of the steam release valve.
The temperature within the multicooker drops, so the steam release may not be
as powerful as a normal QR.When pressure has been fully released, the float
valve drops into the lid.
Illustrations in this document are for reference only and may differ from the actual product. Always refer to the actual product.
Control panel
Settings
Setting | Description |
---|---|
Turn sound on | When in standby, press and hold the + button until the display |
shows S On.
Turn sound off.| When in standby, press and hold the − button until the
display shows SOFF.
Audible safety and error message alerts cannot be turned off.
Adjust and save custom cooking times and temperatures.| Once a Smart Program
is selected, changes
to the cooking time, temperature and pressure level are saved once the Smart
Program begins.
See Cooking for details.
Reheat or warm for long periods.| Keep Warm can be used for up to a maximum of
10 hours (10:00).
01 When in standby, press Keep Warm.
02 Press Keep Warm again to cycle through Less, Normal and More warming
temperature levels.
03 Use the − / + buttons to set a warming timer.
04 Keep Warm begins automatically after 10 seconds.
When cooking thick or starchy foods, heat may not dissipate evenly. To ensure
food safety,
stir the contents of thicker dishes every 40 to 60 minutes.
When Keep Warm completes, the display shows End.
Set a Delay Start timer.| Delay Start can be set from between
10 minutes (00:10) and 24 hours (24:00).
01 Select a Smart Program and tweak it as needed, then press Delay Start.
Once pressed, there is no way to go back to the Smart Program settings. You’ll
have to press Cancel and start again.
02 When the hours field flashes, use the
− / + buttons to adjust the hours.
03 Press Delay Start again to toggle to the minutes field and use the − / +
buttons to adjust the minutes.
04 The Delay Start timer starts automatically after 10 seconds.
When Delay Start ends, the Smart Program begins and the display shows On.
Delay Start is not available with the Sauté, Sous Vide or Yogurt Smart
Programs.
---|---
Reset an individual smart program.| When in standby, press and hold one Smart
Program button until the multicooker returns to Standby and displays OFF.
The Smart Program’s pressure level, cooking time and temperature are restored
to the factory default setting.
---|---
Reset all smart programs.| When in standby, press and hold Cancel until the
multicooker beeps.
All Smart Program pressure levels, cooking times and temperatures are restored
to the factory default setting.
---|---
Status messages
Do you see something else? See Troubleshooting for more information
Pressure control features (Your little bag of tricks!)
See Care, cleaning and storage for installation and removal of parts.
Pressure cooking lid
What we love about it | What you should know about it |
---|
When you close it, it sets to Seal automatically, for seriously easy pressure
cooking.
While plugged in, the Duo Viva plays a little jingle when you open and close
the lid.| The lid is removable during non-pressure cooking so you can taste-
test as you go.
When you’re pressure cooking, the lid only locks into place once the
multicooker has pressurized. Try not to remove the lid unnecessarily!
Removing the lid
01. Grip the lid handle and turn it counterclockwise to align the symbol on
the lid with the symbol on the rim of the multicooker base .
02. Lift the lid up and off the multicooker base towards your body.
Closing the lid
01. Align the symbol on the lid with the symbol on the multicooker base ,
then lower the lid onto the track.
02. Turn the lid clockwise until the symbol on the lid aligns with the symbol
on the multicooker base .
Illustrations in this document are for reference only and may differ from the
actual product.
Always refer to the actual product.
WARNING
Only use a compatible Instant Pot Duo Viva lid with the Instant Pot Duo Viva
multicooker base. Using any other pressure cooker lids may cause injury and/or
damage.
CAUTION
Always check the lid for damage and excessive wear prior to cooking to avoid
risk of injury and/or property damage.
Quick release button
The quick release button controls the steam release valve — the part that controls when pressure is released from the multicooker.
What we love about it | What you should know about it |
---|---|
It’s really easy to use, and keeps our hands far away from the steam! | The lid |
says Turn to Seal, but it’s more like a flicking motion. Don’t turn the quick release button more than ¼” (or 45°), and always let it spring back to its original position.
See Releasing pressure for safe venting methods and information on pressurization and depressurization.
Steam release valve
The steam release valve sits loosely on the steam release pipe.
When the multicooker releases pressure, steam ejects from the top of the steam
release valve. The steam release valve is integral to product safety and
necessary for pressure cooking.
WARNING
Do not cover or block the steam release valve in any way to avoid risk of
personal injury and/or property damage.
Sealing ring
When the pressure cooking lid is closed, the sealing ring creates an air-tight
seal between the lid and the inner pot.
The sealing ring must be installed before using the multicooker. Only one
sealing ring should be installed in the lid at a time.
Silicone is porous, so it absorbs strong aromas and certain flavors. Keep extra sealing rings on hand to limit the transfer of aromas and flavors between dishes.
CAUTION
Only use authorized Instant Pot sealing rings. DO NOT use a stretched or damaged sealing ring.
- Always check for cuts, deformation and correct installation of the sealing ring before cooking.
- Sealing rings stretch over time with normal use. The sealing ring should be replaced every 12–18 months or sooner if you notice stretching, deformation, or damage.
Failure to follow these instructions may cause food to discharge, which may lead to personal injury and/or property damage.
Anti-block shield
The anti-block shield prevents food particles from coming up through the steam
release pipe, assisting with pressure regulation.
The anti-block shield is integral to product safety and necessary for pressure
cooking.
Float valve
The float valve is a visual indication of whether there is pressure in the multicooker (pressurized) or not (depressurized). It appears in two positions:
The float valve and silicone cap work together to seal in pressurized steam. These parts must be installed before use. Do not attempt to operate the Instant Pot without the float valve properly installed. Do not touch the float valve during use.
Illustrations in this document are for reference only and may differ from the actual product. Always refer to the actual product.
DANGER
DO NOT attempt to remove the lid while the float valve is up and NEVER attempt to force the lid open. Contents are under extreme pressure. Float valve must be down before attempting to remove the lid. Failure to follow these instructions may result in serious personal injury and/or property damage.
Whether you’re a whiz in the kitchen or a complete newbie, these Smart Programs help get you cooking with the touch of a button.
• Soup/Broth
• Meat/Stew
• Bean/Chili
• Cake
• Egg
• Rice
• Multigrain
• Porridge
• Sterilize
• Pressure Cook
Using pressurized steam guarantees your dish is cooked evenly and deeply, for the delicious results you expect every time.
Pressure level | Suggested use | Notes |
---|
Low Pressure
5.1 – 8 psi
(35 – 55 kPa)| Fish and seafood, soft vegetables and rice.| The pressure level
controls the temperature, so a higher pressure results in a higher cooking
temperature.
High Pressure
9.4 – 12.3 psi
(65 – 85 kPa)| Eggs, meat, poultry, root vegetables, oats, beans, grains,
bone broth, stew, chili.
CAUTION
To avoid scorching or scalding injury, be cautious when cooking with more than 1/4 cup (60 mL / ~2 oz) oil, oil-based sauces, condensed cream-based soups, and thick sauces. Add suitable liquid to thin sauces. Avoid recipes that call for more than 1/4 cup (60 mL / ~2 oz) of oil or fat content.
WARNING
- Always cook with the inner pot in place. Food must be placed in the inner pot. DO NOT pour food or liquid into the multicooker base.
- To avoid risk of personal injury and/or property damage, place food and liquid ingredients in the inner pot, then insert the inner pot into the multicooker base.
- Do not fill inner pot higher than the PC MAX — 2/3 (Pressure Cooking Maximum) line as indicated on the inner pot.
When cooking foods that foam or froth (e.g., applesauce, cranberries or split peas) or expand (e.g., oats, rice, beans, pasta) do not fill the inner pot higher than the — 1/2 line as indicated on the inner pot.
CAUTION
Always inspect the lid and inner pot carefully to make sure they are clean and in good working condition before use.
- To avoid personal injury or damage to the appliance, replace the inner pot if it is dented, deformed or damaged.
- Use only authorized Instant Pot inner pots made for this model when cooking. Always make sure the inner pot and heating element are clean and dry before inserting the inner pot into the multicooker base.
Failure to follow these instructions may damage the multicooker. Replace damaged parts to ensure safe function.
Pressure cooking
To create steam, pressure cooking liquids should be water-based, such as broth, stock, soup or juice. If using canned, condensed or cream-based soup, add water as directed below.
Instant pot size | Minimum liquid for pressure cooking |
---|---|
5.7 Litres / 6 Quarts | 1½ cup (375 mL / ~12 oz) |
*Unless otherwise specified by your recipe.
Jump start magic!
Stage 1: Setting up the Duo Viva for pressure cooking
01. Remove the inner pot from the multicooker base.
Add food and liquid ingredients to the inner pot, as directed by your recipe.
Use the steam rack to keep foods out of the cooking liquid. This helps to distribute heat, prevents nutrients from leeching into the cooking liquid, and, stops food items from sticking to the bottom of the inner pot.
Insert the inner pot back into the multicooker base.
02. Secure the power cord to the base power socket on the back of the
multicooker base. Make sure the connection is tight.
Connect the power cord to a 120 V power source.
The display shows OFF.
03. Place and close the lid as described in Pressure control features:
pressure cooking lid.
Stage 2: Pressure cooking
01. Select the Smart Program you want to use.
02. Press the same Smart Program button again to cycle through the preset
time options in Less, Normal and More.
03. Use the − / + buttons to adjust the cooking time.
Adjustments are saved to the Smart Program when cooking begins.
04. Press Pressure Level to toggle between Low Pressure and High Pressure.
05. Leave the automatic Keep Warm setting on, or press Keep Warm to turn it
off.
06. The multicooker beeps after 10 seconds, and the display shows On while
the multicooker preheats.
07. When the Smart Program finishes, follow your recipe’s directions to
select the appropriate venting method. See Releasing pressure: Venting methods
for safe venting techniques.
DANGER
DO NOT attempt to remove the lid while the float valve is up and NEVER attempt to force the lid open. Contents are under extreme pressure. Float valve must be down before attempting to remove the lid. Failure to follow these instructions may result in serious personal injury and/or property damage.
Smart program breakdown
Pressure cooking tips
CAUTION
When cooking meat, always use a meat thermometer to ensure the internal temperature reaches a safe minimum temperature. Refer to the USDA’s Safe Minimum Internal Temperature Chart or Health Canada’s Cooking Temperatures Chart for more information.
Pressure cooking grains
Check out the cooking timetables for guidance, or visit our recipe site for fun, easy-tofollow recipes with big crunch. You can also download the free Instant Pot app to search recipes, save favorites, make notes and more!
Rice and grain | Grain to water ratio |
---|---|
White or brown rice | 1 cup : 1 cup |
Quinoa | 1 cup : 3/4 cup |
Oatmeal | 1 cup : 3 cups |
Risotto | 1 cup : 2 cups |
Add additional wine to taste
Porridge| 1 cup : 10 cups
CAUTION
When cooking meat, always use a meat thermometer to ensure the internal
temperature reaches a safe minimum temperature. Refer to the USDA’s Safe
Minimum Internal Temperature Chart or Health Canada’s Cooking Temperatures
Chart for more information.
Other cooking styles
The Duo Viva is much more than a pressure cooker. These Smart Programs don’t cook with pressure, but are just as easy to use.
- Slow Cook
- Sauté
- Yogurt
- Sous Vide
WARNING
- Always cook with the inner pot in place. Food must be placed in the inner pot. DO NOT pour food or liquid into the multicooker base.
- To avoid risk of personal injury and/or property damage, place food and liquid ingredients in the inner pot, then insert the inner pot into the multicooker base.
- Do not fill inner pot higher than the PC MAX — 2/3 (Pressure Cooking Maximum) line as indicated on the inner pot.
- When cooking foods that foam or froth (e.g., applesauce, cranberries or split peas) or expand (e.g., oats, rice, beans, pasta) do not fill the inner pot higher than the — 1/2 line as indicated on the inner pot.
CAUTION
Always inspect the lid and inner pot carefully to make sure they are clean and in good working condition before use.
- To avoid personal injury or damage to the appliance, replace the inner pot if it is dented, deformed or damaged.
- Use only authorized Instant Pot inner pots made for this model when cooking. Always make sure the inner pot and heating element are clean and dry before inserting the inner pot into the multicooker base.
Failure to follow these instructions may damage the multicooker. Replace damaged parts to ensure safe function.
Slow Cook
Slow Cook is compatible for use with any common slow cooker recipe, so you can keep cooking your classics!
If the float valve rises, make sure the quick release button is set to Vent. See Pressure control features: Quick release button.
Setting | Suggested Use | Notes |
---|---|---|
Less | Low setting on common slow cookers. | Less is commonly used for low and |
slow, all-day cooking, and should be set for a minimum of 10 hours (10:00) for
best results.
You can use a glass lid for slow cooking if it has a venting hole.
Normal| Medium setting on common slow cookers.
More| High setting on common slow cookers.
Stage 1: Setting up the Duo Viva for slow cooking
01. Remove the inner pot from the multicooker base.
Add food and liquid ingredients to the inner pot.
Insert the inner pot into the multicooker base.
02. Secure the power cord to the base power socket on the back of the
multicooker base. Make sure the connection is tight.
Connect the power cord to a 120 V power source.
The display shows OFF.
03. Place and close the lid as described in Pressure control features:
pressure cooking lid, or use a glass lid with a venting hole.
04. Press the quick release button down until it clicks into the Vent
position.
Stage 2: Slow cooking
01. Press Slow Cook.
02. Press Slow Cook again to cycle through the preset temperature options in
Less, Normal and More.
03. Use the − / + buttons to adjust the cooking time.
Cooking time and temperature level adjustments are saved to the Smart Program
when cooking begins.
04. Leave the automatic Keep Warm setting on, or press Keep Warm to turn it
off.
05. After 10 seconds, cooking begins and the display timer counts down.
When cooking completes, the display shows End if Keep Warm is turned off.
If not, the timer begins counting from 00:00 up to 10 hours (10:00).
Sauté
Sauté can be used in place of a frying pan, griddle or flat-top grill.
Setting | Suggested Use | Notes |
---|---|---|
Less | Simmering, thickening and reducing liquids. | The display switching from |
Hot to On indicates the multicooker is maintaining the cooking temperature.
As a safety precaution, 30 minutes is the maximum cooking time and cannot be
adjusted.
Normal| Pan searing or sautéing.
More| Stir-frying or browning meat.
Stage 1: Setting up the Duo Viva for sautéing
01. Insert the inner pot into the multicooker base. Do not use a lid.
02. Secure the power cord to the base power socket on the back of the
multicooker base. Make sure the connection is tight.
Connect the power cord to a 120 V power source.
The display shows OFF.
03. Press Sauté.
04. Press Sauté again to cycle through the preset temperature options in
Less, Normal and More.
05. Use the − / + buttons to adjust the cooking time.
Cooking time and temperature level adjustments are saved to the Smart Program
when cooking begins.
06. After 10 seconds, the multicooker displays On to indicate that it has
begun heating.
Stage 2: Sautéing
07. When display switches from On to Hot, add recipe ingredients.
If recipe ingredients are added before the Hot message appears, it may not
appear at all. This is normal!
08. If you finish sautéing before the timer runs out, press Cancel.
Otherwise, when cooking finishes the display shows End.
Delay Start and Automatic Keep Warm are not available on the Sauté Smart Program.
Deglazing the inner pot (pressure cooking after sauté)
Sautéing meat and vegetables before pressure cooking is the perfect way to
boost flavors, as sugars caramelize from the high heat of the Sauté Smart
Program.
When pressure cooking after using Sauté, deglaze the inner pot to make sure
food items do not scorch.
To deglaze: Remove food items from the inner pot and add a thin liquid (e.g., water, broth, wine) to the hot surface. Use a wooden or silicone scraper to loosen anything that may be stuck to the bottom of the inner pot.
WARNING
The Sauté Smart Program reaches high temperatures. If unmonitored, food may
burn on this setting. Do not use the lid and do not leave your multicooker
unattended while using Sauté.
Yogurt
Yogurt is designed to effortlessly produce delicious fermented dairy and non- dairy recipes.
Instant Pot Size | Minimum Milk Volume | Maximum Milk Volume |
---|---|---|
5.7 Litres / 6 Quarts | 4 cups (1000 mL / ~32 oz) | 4 quarts (3.8 L / ~128 oz) |
Setting | Suggested Use | Notes |
---|---|---|
Less | For lower temperature fermentation (e.g., Jiu Niang, a sweet fermented | |
glutinous rice dessert). | Default fermentation time is 24 hours (24:00). |
Adjust fermentation time based on recipe.
Normal| Fermenting milk after culture has been added.| A longer fermentation
will result in tangier yogurt. Adjust as desired up to 99 hours and 30
minutes (99:30).
More| Pasteurizing milk.| Pasteurization time is preset and cannot be
adjusted.
Display shows boiL while pasteurization is running.
For extra thick yogurt, pasteurize milk twice!
Stage 1: Pasteurize milk
01. Remove the inner pot from the multicooker base.
02. Add unpasteurized milk to the inner pot then insert the inner pot into
the multicooker base.
03. Secure the power cord to the base power socket on the back of the
multicooker base. Make sure the connection is tight.
Connect the power cord to a 120 V power source.
The display shows OFF.
04. Place and close the lid as described in Pressure control features:
pressure cooking lid.
05. Press Yogurt.
06. Press Yogurt again and cycle to More.
The display shows boiL.
07. After 10 seconds the multicooker begins heating.
08. When pasteurization finishes, the display shows End.
Remove the lid and use a thermometer to check the temperature.
Milk must reach a minimum of 72°C (161°F) for pasteurization to occur.
Stage 2: Add starter culture
01. Allow pasteurized milk to cool to just below 43°C (110°F).
02. Add a starter culture to the milk according to package instructions.
If using plain yogurt as a starter, make sure that it contains an active
culture.
Mix in 30 mL (2 tbsp) of yogurt per 3.7 L (1 gallon) of milk, or follow a
trusted recipe.
03. Place and close the lid as described in Pressure control features:
pressure cooking lid.
Stage 3: Ferment yogurt
01. Press Yogurt.
02. Press Yogurt again and cycle to Normal. The display shows 8 hours
(08:00).
03 . Use the − / + buttons to adjust the fermentation time if desired.
A longer fermentation period will give you tangier yogurt.
04. After 10 seconds the multicooker begins heating. The display timer counts
up to the set time from 00:00.
05. When fermentation completes, the multicooker beeps and displays End.
Allow the yogurt to cool, then place in in your fridge for 12 to 24 hours to allow the flavors to develop!
Using yogurt cups
Yogurt cups are a convenient way to portion out yogurt servings.
01. After adding the starter culture to your pasteurized milk, carefully pour
the milk into your yogurt cups and seal them tightly.
02. Clean the inner pot thoroughly and place the steam rack on the bottom of
the inner pot.
03. Place the sealed yogurt cups on the steam rack and add water to the inner
pot until the cups are submerged halfway.
04. Follow the steps in Stage 3: Ferment Yogurt.
Sous Vide
Sous Vide cooking involves cooking food underwater in an air-tight, food-safe bag, for a long period of time. Food cooks in its own juices and comes out delicious and unbelievably tender.
Default time| Time range| Default temperature| Temperature
range| Notes
---|---|---|---|---
3 hours
(03:00)| 30 minutes to
99 hours and 30 minutes
(00:30 to 99:30)| 56°C / 133°F| 21 to 93°C
70 to 200°F| Ensure the food in the bag is
completely submerged.
You’ll need:
- Tongs
- Thermometer
- Food safe, airtight, re-sealable food pouches, or,
- Vacuum sealer and food-safe vacuum bags
Stage 1: Setting up the sous vide water bath
01. Remove the inner pot from the multicooker base.
Fill the inner pot with warm water up to — 1/2 line, as indicated on the inner
pot.
Insert the inner pot into the multicooker base.
02. Secure the power cord to the base power socket on the back of the
multicooker base. Make sure the connection is tight.
Connect the power cord to a 120 V power source.
The display shows OFF.
03. Place and close the lid as described in Pressure control features:
pressure cooking lid, or use a glass lid with a venting hole.
04. Press the quick release button down until it clicks into the Vent
position.
Stage 2: Setting up the Duo Viva for sous vide cooking
01. Press Sous Vide.
02. Use the − / + buttons to adjust the cooking temperature.
03. Press Sous Vide again to toggle to the time setting.
04. Use the − / + buttons to adjust the cooking time.
Cooking time and temperature adjustments are saved to the Smart Program when
cooking begins.
05. After 10 seconds, cooking begins and the multicooker displays On to
indicate that it has begun heating.
Stage 3: Getting food ready
01. White the water heats, start by seasoning your food as desired.
See Ingredients and seasonings for tips!
02. When you’re ready, separate each serving of food into individual pouches.
03. Remove all air from the pouches and seal them tightly.
Stage 4: Cook ‘em up!
01. Once the water bath is ready, the display shows Hot for a few moments
before switching over to the countdown timer.
02. Remove the lid and carefully immerse the sealed pouches in the water.
The food in the pouches should be submerged, so add heated water to the inner
pot any time it’s needed, but, if you’re using a re-sealable bag, make sure
the seal stays above the water.
03. Place and close the pressure cooking lid as described in Pressure control
features: Pressure cooking lid.
04. When the Smart Program finishes the display shows End. Open the
multicooker and use your tongs to carefully remove the pouches from the hot
water.
05. Open the pouches and use a thermometer to check for doneness.
Reverse searing
Searing your meat after low and slow cooking is the easiest way to boost those alreadydelicious flavors through the roof without overcooking. Try reverse searing for tender, juicy meat with a beautiful burnished crust.
01. After Sous Vide cooking, remove the meat from the cooking pouch and
gently pat it dry to remove as much moisture as you can from the exterior of
the meat.
It may seem crazy to remove juices, but don’t skip this step — you’ll end up
with more flavor and a great looking finish!
02. Use the Sauté Smart Program to give it a good sear, or, use a cast iron
pan, browning torch, or a grill — anything hot to lock in that moisture!
03. Cover your meat with foil and let it rest for 5-25 minutes, depending on
the size of the cut.
Ingredients and seasonings
- Salt goes a long way when it has nowhere to go, so it’s better to use a little less than you normally would, especially with meats, poultry and fish. If you find it needs more after cooking, salt to taste!
- Use high quality, fresh ingredients when cooking sous vide to ensure the best possible flavor, except…
- Use garlic powder rather than raw garlic. Raw garlic can become really bitter and overpowering when cooked sous vide. Pure, high-quality garlic powder will give you the best results.
Don’t use garlic salt in place of garlic powder!
Storing cooked food
If you’re not going to eat right away, plunge the unopened pouches into ice
water to reduce the temperature quickly, then keep them refrigerated until
you’re ready.
Check out the sous vide cooking times online!
CAUTION
Do not overfill the inner pot to avoid property damage. Total contents (water
and food pouches) should leave at least 5 cm (2”) of headspace between the
water line and the brim of the inner pot.
CAUTION
When cooking meat, always use a meat thermometer to ensure the internal
temperature reaches a safe minimum temperature. Refer to the USDA’s Safe
Minimum Internal Temperature Chart or Health Canada’s Cooking Temperatures
Chart for more information.
Care, cleaning and storage
Clean your Duo Viva and its parts after each use. Failure to follow these
cleaning instructions may result in catastrophic failure, which may lead to
property damage and/or severe personal injury.
Always unplug your multicooker and let it cool to room temperature before
cleaning. Never use metal scouring pads, abrasive powders or harsh chemical
detergents on any of the Instant Pot’s parts or accessories.
Let all surfaces dry thoroughly before use, and before storage.
Parts | Cleaning methods and instruction |
---|
Accessories
Steam rack| Dishwasher safe if placed on the top rack.
Lid and parts
• Anti-block shield
• Sealing rings
• Steam release valve
• Float valve
• Silicone cap
• Condensation collector| Dishwasher safe if placed on the top rack.
Remove all the parts from the lid before cleaning. See Care, cleaning and
storage:
Removing and installing parts.
• With steam release valve and anti-block shield removed, clean the interior
of the steam release pipe to prevent clogging.
• To drain water from the lid after dishwashing, grasp the lid handle and hold
the lid vertically over a sink, then turn it 360°— such as turning a steering
wheel.
• After cleaning, store the lid upside down on the multicooker base.
• Store sealing rings in a well-ventilated area to decrease residual odor of
flavorful meals. To eliminate odors, add 1 cup (250 mL / ~8 oz) water and 1
cup (250 mL / ~8 oz) white vinegar to inner pot, and run Pressure Cook for
5–10 minutes, then QR pressure.
• Check the condensation collector after each use and empty as needed.
Do not allow food or moisture to stagnate in the condensation collector.
Inner pot| Dishwasher safe.
• More acute hard water staining may require a vinegar-dampened sponge and
some scrubbing to remove.
• If there is tough or burned food residue at the bottom, soak in hot water
for a few hours for easy cleaning.
• Make sure all exterior surfaces are dry before placing in multicooker base.
Detachable power cord| Hand wash only. Do not machine wash.
• Use a barely damp cloth to wipe any particles off the cord.
Multicooker base| Hand wash only. Do not machine wash.
• Wipe the inside of the outer pot as well as the condensation rim with a
barely damp cloth. Allow them to dry completely before inserting inner pot.
• Clean cooker base and control panel with a soft, barely damp cloth or
sponge.
Some discoloration may occur after machine washing, but this will not affect the cooker’s safety or performance.
WARNING
The Instant Pot cooker base contains electrical components. To avoid fire, electric leakage or personal injury, make sure the cooker base stays dry.
- DO NOT immerse the cooker base in water or other liquid, or attempt to cycle it through the dishwasher.
- DO NOT rinse the heating element.
- DO NOT submerge or rinse the power cord or the plug.
Removing and installing parts
Silicone sealing ring
Remove the sealing ring
Grip the edge of the silicone and pull the sealing ring out from behind the
circular stainless steel-sealing ring rack.
With the sealing ring removed, inspect the steel rack to make sure it is
secured, centered, and an even height all the way around the lid. Do not
attempt to repair a deformed sealing ring rack.
Install the sealing ring
Place the sealing ring over the sealing ring rack and press it into place.
Press down firmly to prevent puckering.
When installed properly, the sealing ring is snug behind sealing ring rack and
should not fall out when the lid is turned over.
Illustrations in this document are for reference only and may differ from the
actual product.
Always refer to the actual product.
Steam release valve
Remove the steam release valve
Pull the steam release valve up and off the steam release pipe.
The steam release valve must be installed before using the cooker.
Install the steam release valve
Place the steam release valve on the steam release pipe and press down firmly.
The steam release valve sits loosely on the steam release pipe when installed
properly but should remain in place when the lid is turned over.
Anti-block shield
Remove the anti-block shield
Grip the lid like a steering wheel and use your thumbs to press firmly against
the side of the anti-block shield (pressing towards the side of the lid and
up) until it pops off the prongs underneath.
Install the anti-block shield
Place the anti-block shield over the prongs and press down until it snaps into
position.
Do not attempt to operate the pressure cooker without the anti-block shield
installed.
Illustrations in this document are for reference only and may differ from the
actual product.
Always refer to the actual product.
Float valve and silicone cap
Remove the float valve
Place one finger on the flat top of float valve, then turn the lid over.
Detach the silicone cap from the bottom side of the float valve. Remove the
float valve from the top of the lid.
Do not discard the float valve or silicone cap.
Install the float valve
Drop the narrow end of the float valve into the float valve hole on the top of
the lid.
Place one finger on the flat top of the float valve, then turn the lid over.
Firmly attach the silicone cap to the bottom of the float valve.
Do not attempt to operate the pressure cooker without the float valve and/or
silicone cap properly installed in the pressure cooking lid.
Condensation collector
The condensation collector sits at the back of the cooker base and catches any
overflow from the condensation rim.
It should be installed before cooking, then emptied and rinsed out after each
use.
Remove the condensation collector
Pull the condensation collector away from the cooker base; do not pull down.
Note the tabs on the cooker base and the grooves on the condensation
collector.
Install the condensation collector
Align the grooves on the condensation collector over the tabs on the back of
the cooker base and slide the condensation collector into place.
Illustrations in this document are for reference only and may differ from the actual product. Always refer to the actual product.
Troubleshooting
Register your Instant Pot today!
If your problem persists or if you have questions, get in touch with a
Customer Care Advisor through our chat widget at instantpot.com/#chat, by
email at support@instantpot.com or by phone at
1-800-828-7280.
Problem | Possible reason | Try this |
---|---|---|
Steam leaks from side of lid. | No sealing ring in the lid. | Install a sealing |
ring.
The sealing ring is damaged or not installed properly.| Replace the sealing
ring.
Food debris attached to the sealing ring.| Remove the sealing ring and clean
it thoroughly.
The lid is not closed properly.| Open, then close the lid.
The sealing ring rack is warped or off-center.| Remove the sealing ring from
the lid, then check the sealing ring rack for bends or warps. Contact Customer
Care.
The inner pot rim may be misshapen.| Check for deformation and contact
Customer Care.
The float valve does not
rise.| Food debris on the float valve or float valve silicone cap.| Remove the
float valve from the lid and clean it thoroughly. Perform the Initial test run
to check for function and record your findings. Contact Customer Care.
Too little liquid in the inner pot.| Check for scorching on the bottom of the
inner pot. Add thin, water-based liquid to the inner pot according to its
size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
Float valve silicone cap damaged or missing.| Install or replace the float
valve and/or
silicone cap.
Float valve obstructed by lid-locking mechanism.| Tap the float valve with a
long utensil. If the float valve does not drop, turn the cooker off. Contact
Customer Care.
No heat in the inner pot.| Perform the Initial test run to check for function
and record your findings. Contact Customer Care.
Inner pot base may be damaged.| Perform the Initial test run to check for
function and record your findings. Contact Customer Care.
Minor steam leaking or hissing from the steam release valve during the cook
cycle.| Quick release button is not in the
Seal position.| Flick the quick release button to make sure it is in the Seal
position.
Cooker is regulating excess pressure.| This is normal; no action required.
The display remains blank after connecting the power cord.| Bad power
connection or no power.| Inspect power cord for damage. If damage is noticed,
contact Customer Care.
Check outlet to make sure it is powered.
Cooker’s electrical fuse has blown.| Contact Customer Care.
Occasional clicking or light cracking sound.| The sound of power switching and
expanding pressure board when changing temperatures.| This is normal; no
action needed.
---|---|---
Bottom of the inner pot is wet.| Wipe exterior surfaces of the inner pot. Make
sure the heating element is dry before inserting the inner pot back into the
cooker base.
Difficulty closing the lid.| Sealing ring is not properly installed.|
Reposition the sealing ring. Make sure it is snug behind the sealing ring
rack.
Float valve is in the popped-up position.| Gently press the float valve
downward with
a long utensil.
Contents in cooker are still hot.| Hold the quick release button down until in
the Vent position as you lower the lid onto the cooker base slowly, allowing
heat to dissipate.
Difficulty opening the lid.| Contents may be under pressure. To avoid scalding
injury,
DO NOT attempt to force the lid open.
Pressure inside the cooker.| Release pressure according to recipe. Only open
the lid after the float valve has dropped down.
Float valve stuck in the popped-up position due to food debris
or residue.| Make sure steam is completely released by quick releasing
pressure, then press the float valve gently with a long utensil.
Open the lid cautiously, then thoroughly clean the float valve, surrounding
area, and lid before next use.
The inner pot is stuck to the lid when the cooker is opened.| Cooling of the
inner pot may create suction, causing the inner pot to adhere to the lid.| To
release the vacuum, press the quick release button down until it clicks into
the Vent position.
Steam gushes from the steam release valve when the quick release button is in
the Seal position.| Not enough liquid in the inner pot.| Add thin, water-based
liquid to the inner pot according to its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
---|---|---
Pressure sensor control failure.| Contact Customer Care.
Steam release valve is not seated properly.| Flick the quick release button to
make sure it is in the Seal position.
Error code appears on the display and the cooker beeps continuously.| C1 C2 C6
C6H C6L| Faulty sensor.| Contact Customer Care.
---|---|---|---
C5| Temperature is too high because the inner pot is not placed in the cooker
base.| Press Cancel and wait for heating element to cool; make sure there are
no foreign objects in cooker base; insert or reposition inner pot in cooker
base and re-enter commands.
Temperature is too high.| Check for scorching on bottom of inner pot. Add
thin, water-based liquid to the inner pot according to its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
C7 or NoPr| Heat element has failed.| Contact Customer Care.
Not enough liquid.| Add thin, water-based liquid to the inner pot according to
its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
Quick release button is in the Vent position.| Flick quick release button to
make sure it is in the Seal position.
Lid| Lid is not in the correct position for the selected program.| Open and
close the lid.
Do not use a lid when using Sauté.
C5| Temperature is too high because the inner pot is not placed in the cooker
base.| Press Cancel and wait for heating element to cool; make sure there are
no foreign objects in cooker base; insert or reposition inner pot in cooker
base and re-enter commands.
---|---|---
Temperature is too high.| Check for scorching on bottom of inner pot. Add
thin, water-based liquid to the inner pot according to its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
C7 or NoPr| Heat element has failed.| Contact Customer Care.
---|---|---
Not enough liquid.| Add thin, water-based liquid to the inner pot according to
its size.
6 Qt: 1 ½ cups (375 mL / ~12 oz)
Quick release button is in the Vent position.| Flick quick release button to
make sure it is in the Seal position.
Lid| Lid is not in the correct position for the selected program.| Open and
close the lid.
Do not use a lid when using Sauté.
Error code appears on the display and the cooker beeps continuously.| Food
burn| High temperature detected at bottom of inner pot; cooker automatically
reduces the temperature
to avoid overheating.| Starch deposits at the bottom of the inner pot may have
blocked heat dissipation.
Turn the cooker off, release pressure according to the recipe, and inspect the
bottom of the inner pot.
---|---|---|---
PrSE| Pressure has accumulated during a non-pressure cooking program.| Press
the quick release button down until it clicks into the Vent position.
Any other servicing must be performed by an authorized representative.
Warranty
Limited Warranty
This Limited Warranty is effective for one year from the date of original
consumer purchase. Proof of original purchase date and, if requested by an
authorized representative of Instant Brands Inc.
(“Instant Brands”), return of your appliance, is required to obtain service
under this Limited Warranty. Provided that this appliance is operated and
maintained in accordance with written instructions attached to or furnished
with the appliance, Instant Brands will, in its sole and exclusive discretion,
either: (i) repair defects in materials or workmanship; or (ii) replace the
appliance. In the event that your appliance is replaced, the Limited Warranty
on the replacement appliance will expire 12 months from the date of original
consumer purchase.
This Limited Warranty extends only to the original purchaser and use of the
appliance in the United States of America and Canada. This warranty does not
cover units that are used outside of the United
States of America and Canada.
Any modification or attempted modification to your appliance may interfere
with the safe operation of the appliance and will void this Limited Warranty.
This Limited Warranty does not apply in respect of any appliance or any part
thereof that has been altered or modified unless such alterations or
modifications were expressly authorized by an Instant Brands representative.
Limitation and Exclusions
The liability of Instant Brands, if any, for any allegedly defective appliance
or part shall in no circumstances exceed the purchase price of a comparable
replacement appliance.
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect,
unreasonable use, use contrary to the operating instructions, normal wear and
tear, commercial use, improper assembly, disassembly, failure to provide
reasonable and necessary maintenance, fire, flood, acts of God or repair by
anyone unless directed by an Instant Brands Representative;
2. Repairs where your appliance is used for other than normal, personal use
or when it is used in a manner that is contrary to published user or operator
instructions; or
3. Use of unauthorized parts and accessories, or repairs to parts and systems
resulting from unauthorized repairs or modifications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be paid by you.
Disclaimer of Implied Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW,
INSTANT BRANDS MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR
IMPLIED, BY STATUTE, USAGE, CUSTOM OF TRADE OR OTHERWISE WITH RESPECT TO THE
APPLIANCES OR PARTS COVERED BY THIS WARRANTY, INCLUDING BUT NOT LIMITED TO,
WARRANTIES, CONDITIONS, OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY,
MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.
Some states or provinces do not allow for the exclusion of implied warranties
of merchantability or fitness, so this limitation may not apply to you. In
these states and provinces, you have only the implied warranties that are
expressly required to be provided in accordance with applicable law.
Limitation of Remedies; Exclusion of Incidental and Consequential Damage
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. INSTANT BRANDS SHALL NOT BE LIABLE
FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH
RESPECT TO ANY ECONOMIC LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF
REVENUES OR PROFITS, LOSS OF ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION
OR OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR KIND.
Warranty Registration
Please visit www.instantpot.com/support/register to register your new Instant
Brands™ appliance and validate your warranty within thirty (30) days of
purchase. You will be asked to provide the store name, date of purchase, model
number (found on the back of your appliance) and serial number (found on the
bottom of your appliance) along with your name and email address. The
registration will enable us to keep you up to date with product developments,
recipes and contact you in the unlikely event of a product safety
notification. By registering, you acknowledge that you have read and
understand the instructions for use, and warnings set forth in the
accompanying instructions.
Warranty Service
To obtain service under this warranty, please contact our Customer Service
Department by phone at 1-800-828-7280
or by email to support@instantpot.com. You can also create a support ticket
online at www.instantpot.com/support. If we are unable to resolve the problem,
you may be asked to send your appliance to the Service Department for quality
inspection. Instant Brands
is not responsible for shipping costs related to warranty service, save and
except for shipping costs associated with the return of your appliance from
Canada or within the 48 contiguous states and
the District of Columbia of the United States of America, as provided herein.
When returning your appliance, please include your name, mailing address,
email address, phone number, and proof of the original purchase date as well
as a description of the problem you are encountering with the appliance.
Instant Brands Inc.
11—300 Earl Grey Dr., Suite 383 Ottawa, Ontario
K2T 1C1
Canada
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1-800-828-7280
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