Instant Pot Viva V1 Smart Cooker User Manual
- June 16, 2024
- Instant
Table of Contents
- Instant Pot Viva V1 Smart Cooker User Manual
- Instant Pot® Free Recipe App
- Welcome to the World of Cooking!
- IMPORTANT SAFEGUARDS
- SAVE THESE INSTRUCTIONS
- Detachable Cord
- Product Specifications
- Overview
- Anti-block Shield
- Controls & Features
- Smart Programs
- Getting Started
- Initial Test Run
- Pressure Cooking
- WARNING
- Non-Pressure Cooking
- Usage Tips
- Care & Cleaning
- Troubleshooting
- Warranty
- The Instant Pot ® Products
- DOWNLOAD
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Instant Pot Viva V1 Smart Cooker User Manual
Viva Series
Instant Pot® Free Recipe App
- 500+ Free Recipes
- New User Tips
- Getting Started Videos
Welcome to the World of Cooking!
“Thank you for selecting an Instant Pot® smartcooker! Our vision for Instant Pot® is to provide you with the right tools to enhance your food preparation experience. Our smartcookers are designed to save you time, replace a number of appliances and prepare healthy and tasty meals in a safe, convenient and dependable way.
We partner with chefs, authors, and bloggers to compile a collection of recipes that we hope you enjoy! As well, for over 500+ additional recipes, videos and more, download the Instant Pot® Recipe App.
Happy Instant Pot® Cooking!”
Robert J. Wang
Founder, CEO
Please read the manual carefully and retain for future use.
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed:
1. READ ALL INSTRUCTIONS.
2. Do not touch hot surfaces. Only use handles or knobs for carrying or
moving.
3. Close supervision is necessary when the appliance is used near children.
4. Do not place the appliance on or in close proximity to a hot gas or
electric burner, or a heated oven; heat from an external source will damage
the appliance.
5. CAUTION Extreme caution must be used when moving the appliance containing hot liquids. Do not move the appliance when it is under pressure.
6. Do not use appliance for anything other than intended use.
7. This appliance cooks under pressure. Improper use may result in scalding
injury. Make certain the appliance is properly closed before operating. Please
see the “Getting Started” section.
8. Do not fill the appliance over 2/3 full. When cooking foods that expand
during cooking such as rice or dried vegetables, do not fill the appliance
over 1/2 full. Over filling may cause a risk of clogging the vent pipe and
developing excess pressure. Please see the ”Pressure Cooking” section.
9. Before each use, always check the pressure/steam release valve/handle,
pressure/steam release pipe, anti-block shield and float valve for clogging.
10. Do not open the appliance until the appliance has cooled and all internal
pressure has been released. If the float valve is still up and/or the lid is
difficult to open, this indicates that the appliance is still pressurized – do
not force it open. Any pressure in the appliance can be hazardous. Please see
the “Getting Started” section for instructions to safely remove lid.
11. Do not use this appliance for pressure frying with oil.
12. CAUTION To protect against electrical shock, do not immerse the powercord, plugs, or appliance in water or other liquid.
13. Always attach plug to appliance first, then plug cord into the wall
outlet. To disconnect, turn appliance “off”, then remove plug from wall
outlet.
14. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning or storage.
15. Do not operate any appliance with a damaged cord or plug, or after the
appliance malfunctions or has been damaged in any manner. Contact Customer
Care.
16. The use of accessory attachments not recommended by the appliance
manufacturer may cause injuries.
17. Do not use outdoors. Not for commercial use. For household use only.
18. Do not let power cord hang over edge of table or counter, or touch hot
surfaces.
19. Intended for countertop use only. Keep the appliance on a stable, heat-
resistant platform. Do not place on anything that may block the vents on the
bottom of the appliance.
20. WARNING Spilled food can cause serious burns. Keep appliance and cord away from children. Never drape cord over edge of counter, never use outlet below counter, and never use with an extension cord.
21. Before inserting the inner pot into the appliance, wipe the outer surface
of the inner pot and cooking element to confirm they are dry and free of food
debris.
22. Do not attempt to repair, replace, or modify components of the appliance,
as this may cause electric shock, fire or injury, and will void the warranty.
23. Do not use near water or flame. Please keep out of direct sunlight.
24. Do not lean over or place your hands or face over the steam release
valve/handle or float valve when the appliance is in operation or has residual
pressure. Do not touch the metal portion of the lid when the appliance is in
operation; it’s very hot and this could result in injury.
25. Do not cover or obstruct the steam release valve/handle and float valve
with cloth or other objects. Obstructing the steam release valve/handle and
float valve can create a safety issue and may cause injury.
26. When cooking meat with skin (e.g. sausage with casing), the skin can
swell when heated. Do not pierce the skin as long as it is swollen; this could
result in scalding injury.
27. Turn the appliance off if steam escapes from the steam release
valve/handle or float valve in a steady stream for longer than 3 minutes.
There may be residual pressure in the appliance. Allow the appliance to cool
naturally or release all excess pressure before opening. Please see the
“Troubleshooting” section.
28. Turn the appliance off if steam escapes from the sides of the lid and
ensure sealing ring is properly installed. Please see the “Getting Started”
section.
29. Do not tamper with any of the safety mechanisms.
30. Do not use appliance in electrical systems other than 120V/60Hz for North
America. Do not use with power converters or adapters.
31. When pressure cooking food with a doughy or thick texture, or a high
fat/oil content, contents may splatter when opening the lid. Please follow
recipe instructions for pressure release method. Once steam is fully released,
gently shake the appliance and then release the steam again, if necessary,
before removing the lid.
32. This appliance should not be used by children; by individuals whose
physical, sensory or mental abilities may prevent safe use of the appliance;
or by individuals with limited knowledge of how to use the appliance. Close
supervision is needed when using this appliance near these individuals.
33. Do not use the appliance on a countertop which may crack under uneven
heat, such as stone or granite surfaces. If you would like to operate the
appliance on such a countertop, place a heat proof mat underneath the
appliance.
SAVE THESE INSTRUCTIONS
WARNING
Read and save these safety guidelines.
When using pressure cookers, basic safety precautions should always be
followed.
Detachable Cord
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical
shock.
As per UL safety requirements, a short power supply cord (0.6 m to 0.9 m) is
provided to reduce the hazards resulting from entanglement and tripping.
This appliance has a 3-prong grounding plug. To reduce the risk of electric
shock, plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible.
Only use the power cords included upon purchase with Instant Pot® branded
pressure cookers.
Note: ensure the plug is pushed into the socket fully; the loose contact could cause the risk of sparks.
WARNING
Spilled food can cause serious burns.
Keep appliance & cord away from children.
NEVER:
- Drape cord over edge of counter.
- Use outlet below counter.
- Use extension cord.
Product Specifications
The models listed in this table are representative of all smartcookers in the Viva Series. Please refer to www.InstantPot.com for a complete list of all available colors and patterns
Overview
Anti-block Shield
To install:
Position the anti-block shield in place and push down
To remove:
Using your thumb, push the side of the anti-block shield towards the lid rim
and lift up with some effort. The anti-block shield should pop out
Controls & Features
The control panel of your Instant Pot® Viva consists of an LED display, cooking program keys, operation keys, +/- keys to adjust time, a Keep Warm key and a Cancel key.
Control Panel for the Viva
Instant Pot® is a programmed smartcooker that has preset cooking times for different food ingredi-ents and cooking methods. It also remembers your most recent settings per cooking program for a more personalized cooking experience.
To return to the factory default settings, press Cancel to return the pressure cooker to standby mode displaying OFF, then:
1. For individual smart programs reset, press and hold the cooking program
key until the pressure cooker beeps
or
2. For full factory reset, press and hold the Cancel key until the pressure
cooker beeps.
Pressure Cooking Programs – Working Pressure
Low Pressure: 5.8 – 7.2 psi (40 – 50 kPa); High Pressure: 10.2 – 11.6 psi (70 – 80 kPa) Working Temperature: 115°C – 118°C (239°F ~ 244°F)
Non-Pressure Cooking Programs
Keep Warm function: 63 – 78°C (145 ~ 172°F)
Slow Cook function: Less mode: 82-87.8°C / 180-190°F
- Normal mode: 87.8-93°C / 190-200°F
- More mode: 93-99°C / 200-210°F
Sauté function: Less mode: 135 -150°C (275 -302°F)
- Normal mode: 160 -176°C (320 -349°F)
- More mode: 175 – 210°C (347 – 410°F)
The Pressure Level key has no effect on non-pressure cooking programs: Slow Cook, Sauté and Yogurt.
Smart Programs
Getting Started
1. Read warning cards and warning labels. Remove all packaging materials and
removable warning cards from the cooker and accessories.
2. Clean the inner pot, lid and accessories with water and detergent before
the first use.
3. Install the condensation collector at the rear of the cooker by aligning
the top of the collector with the guides on the cooker and press in.
4. Place the steam release handle on the lid.
The steam release handle does not lock tight into the lid but will fit loosely.
Before using your Instant Pot®:
1. To remove the lid, hold the handle, turn the lid counterclockwise and lift.
2. Remove the inner pot from the cooker.
3. Add food and liquids to the inner pot as the recipe directs. If required,
place the steam rack on the bottom of the inner pot first. Always add at least
18 fl oz / 500 mL of liquid for minimum liquid requirement unless otherwise
directed by your recipe.
4. Wipe the outside of the inner pot dry. Make sure there is no food debris
on the bottom side of the inner pot nor on the cooking element.
5. Put the inner pot back into the cooker. Rotate slightly to ensure that it
is seated correctly.
6. Make sure the sealing ring is completely set in the groove on the inside
of the sealing ring rack. Ensure there is no deformation on the sealing ring
rack. Do not attempt to repair a deformed ring rack. Please contact the
customer care team.
7. To place lid, reverse Step 1. Place the lid on the cooker, align the mark
on the lid with the (unlock) mark and turn clockwise to the (lock) mark.
Initial Test Run
- Make sure the steam release valve, float valve and anti-block shield are clean and free of debris.
- After putting the lid on, make sure the float valve on lid top drops down.
- Do not put the lid on for the Sauté program.
Initial Test Run
To familiarize yourself with the Instant Pot® and check if the cooker is working properly:
1. Add 3 measuring cups of water into the inner pot (~25 fl oz / 750 mL).
2. Close the lid. Turn the steam release handle to Sealing position.
3. Press the Steam button and press the + / – keys to adjust time to 2
minutes.
The preheating cycle will start after 10 seconds and the cooker will display On. Traces of steam will release until the float valve pops up. The Steam program will begin when working pressure is reached. After the cooking cycle has completed, the cooker will beep and switch to Keep Warm mode if the Auto Keep Warm function is ON.
If you have any questions or concerns, please refer to the troubleshooting guide or contact the Customer Care Team.
The following are all pressure cooking programs: Soup/Broth, Meat/Stew, Bean/Chili, Egg, Rice, Multigrain, Porridge, Sterilize, Steam, and Pressure Cook.
WARNING
Do not fill the inner pot more than 2/3 full. For food that expands during cooking such as rice or dried vegetables, do not fill the inner pot more than 1/2 full.
Pressure Cooking
After the cooking process has started, you can press Cancel at any time to end the program. The cooker then goes to standby mode.
1. Follow the steps in “Getting Started”.
2. Position the steam release handle to Sealing.
3. Connect the power cord. The LED displays OFF, indicating that the cooker is in standby mode.
4. Select a pressure cooking program: Soup/Broth, Meat/Stew, Bean/Chili, Egg, Rice, Multigrain, Porridge, Sterilize, Steam, or Pressure Cook.
5. Optionally, personalize pressure cooking programs as follows:
To do this …. | Press this button… | Followed by these steps… |
---|---|---|
Change the cooking time | Cooking Program Key | Select between three preset |
cooking times, Less, Normal and More by pressing the cooking program key
repeatedly
+ / –| Add/subtract time; press and hold for faster changes
Change the cooking pressure| Pressure Level| Select either High or Low
Set the delayed cooking time| Delay Start| 1. Use the + / – buttons to set
the hours
2. Press Delay Start again
3. Use the + / – buttons to set the minutes
6. 10 seconds after choosing the settings, the cooker beeps 3 times and displays On to indicate that the cooker has entered preheating cycle. If using Delay Start, the Delay Start light indicator will light up and 10 seconds after selecting this program, the delayed cooking time count down will begin. When count down is finished, the cooker will display On for the preheating cycle. Depending on the amount of food and its temperature, the preheating cycle can last from a few minutes to 40 minutes or more . As the cooker heats up and pressure builds, the float valve rises. When working pressure is reached, the cooker enters the pressure cooking cycle and displays the remaining cooking time.
When the cooking cycle has finished, the cooker beeps and enters the Keep Warm mode if the Auto Keep Warm function is turned ON. The LED displays the elapsed time (such as L0:02).
If Cancel is not pressed, the cooker will turn OFF after 10 hours.
**Users can switch Auto Keep Warm ON/OFF, as well as adjust pressure level and cooking time at any time during the cooking process.
7. Release the pressure using one of the following methods (refer to recipe):
Natural Release: Allow the cooker to cool down naturally until the float valve drops down.This may take 10 to 40 minutes, or even more, depending on the amount of food in the cooker. Place a wet towel on the metal part of the lid to speed up cooling (do not cover the steam release).
Quick Release: Turn the steam release handle to the Venting position to let steam out until the float valve drops down. Never pull out the steam release handle while releasing steam, as escaping steam is extremely hot and can cause scalding. When cooking food with large liquid volume or starch content, immediately turn the steam release handle back to the Sealing position at the first sign of spattering.
Quick Release should ALWAYS be closely attended.
WARNING
8. Press Cancel. The LED displays OFF, indicating that the cooker is in standby mode. Make sure the float valve is down before opening the lid.
Non-Pressure Cooking
The following are all non-pressure cooking programs: Sauté, Slow Cook, Yogurt, and Keep Warm.
Sauté
1. Connect the power cord. The LED displays OFF, indicating that the cooker
is on standby.
2. Select the Sauté program.
3. To change the cooking temperature, press Sauté key repeatedly to toggle
between Less (for simmering or thickening sauce), Normal (for regular
browning), and More (for stir-frying or blackening meat).
10 seconds after choosing the settings, the cooking process will start.
The cooker will beep 3 times and the LED displays On to indicate that the cooker has entered the preheating cycle. When the working temperature is reached, the LED displays Hot.
4. Add food to the inner pot and sauté.
5. When you have finished sautéing the food, press Cancel. The LED displays
OFF, indicating that the cooker is in standby mode.
WARNING
- Do not use the pressure cooker lid during Sauté program. There will be warning alerts and the display will flash.
- As a safety precaution, the cooker automatically enters standby mode after 30 minutes if you have not pressed Cancel.
Slow Cook
1. You may use the Instant Pot® glass lid as an option. If using the pressure cooking lid, make sure the steam release handle is turned to Venting.
2. Connect the power cord. The LED displays OFF, indicating that the cooker
is on standby.
3. Select the Slow Cook program.
4. Optionally, modify the slow cooking program as follows:
To do this …. | Press this button… | Followed by these steps… |
---|---|---|
Change the cooking time | + / – | Add / subtract time |
Change the cooking temperature | Cooking Program Key | Select between three |
preset cooking temperatures, Less, Normal and More by pressing the cooking
program key repeatedly
Set the delayed cooking time| Delay Start| 1. Use the + / – buttons to set
the hours
2. Press Delay Start again
3. Use the + / – buttons to set the minutes
10 seconds after choosing the settings, the cooking program will start. The cooker will beep 3 times and the cooker will enter the cooking cycle. The LED will display the remaining cooking time. If using Delay Start, the Delay Start light indicator will light up and 10 seconds after selecting this program, the delayed cooking time count down will begin.
When count down is finished, the cooking time begins.
5. When the cooking cycle has finished, the cooker will beep and enter the Keep Warm mode if the Keep Warm program is turned ON. The LED will display the elapsed time (such as L0:02). If Cancel is not pressed, the cooker will turn OFF after 10 hours.
6. If the lid is on, remove it by turning counterclockwise and lifting.
7. Press Cancel. The LED displays OFF, indicating that the cooker is in
stand-by mode
Yogurt
1. Pasteurize Milk
a) Add milk to the inner pot.
b) Select the Yogurt program.
c) Press the Yogurt key to toggle to the More mode. 10 seconds after choosing
the settings, the heating process will begin. The cooker will beep 3 times and
the LED will display boiL.
d) When finished, the cooker will beep and the LED will display Yogt.
If making yogurt in smaller containers: add 1 cup / 250 ml of water to the inner pot, place the steam rack in the inner pot and put the containers on top of the steam rack, close the lid, select the Steam program and use the + / – buttons to set time to 2 minutes. Make sure the steam release handle is in Sealing position when running the Steam program as this is a pres-sure cooking program. When complete, use the natural release method (page 15) and continue with steps 2 to 4.
*The advantages of pasteurizing milk are to 1) kill pathogens and harmful bacteria, and 2) denature milk proteins for easier absorption by the body.
2. Cool Milk
a) Remove the inner pot and place it on a wire rack.
b) Allow the milk to cool to 115°F/46°C. Test the milk temperature with a
thermometer.
3. Add Starter Culture
a) Add starter culture to the warm milk in the inner pot.
b) Replace the inner pot and close the lid.
The steam release handle can be left in Venting or Sealing position.
4. Ferment Yogurt
a) Select the Yogurt program and adjust to Normal mode.
b) Press + / – to set fermentation time.
c) When finished, the cooker will beep and the LED will display Yogt.
Usage Tips
WARNING
- Extreme caution should be taken when moving the steam release handle to the Venting position. Keep hands and face away from the steam release openings. Failure to comply may result in scalding or serious injury.
- Do not attempt to open the lid until pressure inside the cooker is completely released. As a safety feature, until the float valve drops down the lid is locked and cannot beopened. Do not force lid open.
- When opening the lid, the inner pot may adhere to the lid. This is caused by vacuum due to cooling. Make sure the steam release handle is in the Venting position and all the steam is released.
- If the float valve is stuck, move the steam release handle to the Venting position. Once all the steam is released, push the float valve down with a pen or long utensil.
- Always add at least 18 fl oz. / 500 mL of water or other liquids so enough steam can be generated to cook under pressure. These include cooking sauces, wine, beer, stocks, juices of fruits and vegetables. Oils, oil-based sauces and thick cooking sauces do not have enough water content and will not account for the required liquid volume.
- Time to pressure and cooking time will vary according to the temperature and quantity of the ingredients. Frozen food will take a longer amount of time to come to pressure.
- Allow sufficient cooling down time before serving.
- The Delay Start program is not recommended for porridge, oatmeal or other foamy and thick liquids. Cooking progresses should be monitored when cooking these foods.
Care & Cleaning
Troubleshooting
If you experience any problems with the cooker, need technical assistance or product return information, please contact the Instant Pot support team using the methods below:
- Create a support ticket: www.InstantPot.com/support/
- Email: support@instantpot.com
- Call 1-800-828-7280 ext 2 for the customer care team.
You can also find tips, videos and FAQs on
www.InstantPot.com/faq/
The issues in the following tables do not always indicate a faulty cooker.
Please examine the cooker carefully before contacting the support team.
Problem | Possible reason | Solution |
---|---|---|
Difficulty with closing the lid | Sealing ring not installed properly | Position |
the sealing ring
Float valve in the popped-up
position| Slightly press the float valve
downward
Difficulty with opening the lid| Pressure inside the cooker| Position the steam
release handle to the venting position to release the internal pressure. Open
the lid after the pressure is completely released
Float valve stuck at the
popped-up position| Ensure steam is completely released by turning steam
release handle to Venting position, Press the float valve lightly with a long
utensil.
Open the lid cautiously and clean the float valve and lid before the next use.
Steam leaks from the side of the lid| No sealing ring| Install the sealing
ring
Sealing ring damaged| Replace the sealing ring
Food debris attached to the
sealing ring| Clean the sealing ring
Lid not closed properly| Open then close the lid again
Problem | Possible reason | Solution |
---|---|---|
Float valve unable to rise | Too little food or water in inner pot | Add water |
according to the
recipe
Float valve obstructed by
the lid locking pin| Close the lid completely, see “Getting Started” section
Steam comes out from the steam release valve non-stop| Steam release valve not
in
sealing position| Turn the steam release handle to the sealing position
Pressure control fails| Contact support
Display flashes “Lid”| Lid is not in the correct position for the selected
program| Close the lid for pressure cooking or open the lid for sautéing
Display remains blank after connecting the power cord| Bad power connection or
no power| Inspect the power cord to ensure a good connection, check if the
power outlet is active
Cooker’s electrical fuse has blown| Contact support
All LCDs flash with a code appearing on screen and the warning beep is ON| C1|
Faulty temperature sensor| Contact support
C2| Faulty temperature sensor| Contact support
C5| Temperature is too high because inner pot is not placed into the cooker
base| Insert the inner pot properly
Temperature is too high because there is no water in inner pot| Put food and
water in the inner pot
C6| Faulty pressure sensor| Contact support
C6H| Faulty HIGH pressure sensor
C6L| Faulty LOW pressure sensor
Rice is half cooked or too hard| Too little water| Adjust dry rice and water
ratio according to recipe
Lid opened too early| After cooking cycle completes, leave the lid on for 5
more minutes
Rice is too soft| Too much water| Adjust dry rice and water
ratio according to recipe
Problem | Possible reason | Solution |
---|
The cooker beeps 5 times and displays ‘burn’ message after the cooking program
started.| Indication of overheating. The cooker has reduced the heating
temperature, and may not reach cooking pressure| Starch deposits at the bottom
of the inner pot might have clogged heat dissipation. Stop the cooker and
inspect the bottom of the inner pot
Occasional ticking or light cracking sound| The sound of power switch- ing
and expanding pressure board when changing temperature| This is normal
Bottom of the inner pot is wet| Wipe bottom of the inner
pot dry before cooking
Steam leaks from float valve for over 2 minutes| Food debris on the float valve
silicone seal| Clean the float valve silicone
seal
Float valve silicone ring
worn- out or missing| Replace the float valve
silicone ring
Self-diagnosed
Warning Displays| The word “Food burn” is displayed because food is burnt on
inner pot| Remove food from cooker and deglaze inner pot, then reintroduce
food
The word “no pr” is displayed because there is not enough pressure| Add a
minimum 1.5 cups (375 mL) of a thin liquid to the inner pot
The word “PrSE” is displayed because of excess pressure.| If pressure has not
fully released after 60 minutes contact the Customer Care Team.
The word “Lid” is displayed because lid is not placed properly| Make sure the
lid is closed properly. Do not use the lid during the Sauté Smart Program
Warranty
Limited Warranty
This Limited Warranty is effective for one year from the date of original
consumer purchase. Proof of original purchase date and, if requested by an
authorized representative of Double Insight Inc (“DI”), return of your
appliance, is required to obtain service under this Limited Warranty. Provided
that this appliance is operated and maintained in accordance with written
instructions attached to or furnished with the appliance, DI will, in its sole
and exclusive discretion, either: (i) repair defects in materials or
workmanship or (ii), replace the appliance. In the event that your appliance
is replaced, the Limited Warranty on the replacement appliance will expire 12
months from the date of original consumer purchase.
This Limited Warranty extends only to the original purchaser and use of the appliance in the United States of America and Canada. This warranty does not cover units that are used outside of the United
States of America and Canada.
Any modification or attempted modification to your appliance may interfere
with the safe operation of the appliance and will void this Limited Warranty.
This Limited Warranty does not apply in respect of any appliance or any part
thereof that has been altered or modified from its factory settings unless
such alterations or modifications were expressly authorized by a DI
representative.
Limitation and Exclusions
The liability of DI, if any, for any allegedly defective appliance or part
shall in no circumstances exceed the purchase price of a comparable
replacement appliance.
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect,
unreasonable use, use contrary to the operating instructions, normal wear and
tear, commercial use, improper assembly, disassembly, failure to provide
reasonable and necessary maintenance, fire, flood, acts of God or repair by
anyone unless directed by a DI Representative;
2. Repairs where your appliance is used for other than normal, single-family
household use or when it is used in a manner that is contrary to published
user or operator instructions; or
3. Use of unauthorized parts and accessories, or repairs to parts and systems
resulting from unauthorized repairs or modifications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by you.
Disclaimer of Implied Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW, DI
MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR IMPLIED BY
STATUTE, USAGE, CUSTOM OF TRADE OR OTHERWISE WITH RESPECT TO THE APPLIANCES OR
PARTS COVERED BY THIS WARRANTY, INCLUDING BUT NOT LIMITED TO, WARRANTIES,
CONDITIONS, OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY, MERCHANTABLE
QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.
Some states or provinces do not allow for the exclusion of implied warranties
of merchantability or fitness, so this limitation may not apply to you. In
these states and provinces, you have only the implied warranties that are
expressly required to be provided in accordance with applicable law.
Disclaimer of Representations Outside of Warranty
DI makes no representation about the quality, durability, or need for service
or repair of this appliance other than the representations contained in this
warranty.
Limitation of Remedies; Exclusion of Incidental and Consequential Damage YOUR
SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. DI SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE
USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH RESPECT TO ANY ECONOMIC
LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF REVENUES OR PROFITS, LOSS OF
ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER CONSEQUENTIAL
DAMAGES OF WHATSOEVER NATURE.
You the buyer may have other rights and remedies under your state’s or province’s applicable laws, which are in addition to any right or remedy which may be available under this limited warranty. In these states and provinces, DI will only be liable to you for damages that it is expressly required to be liable to you under applicable law.
Warranty Registration
Please visit http://instantpot.com/support/register/ to register your new Instant Pot® and validate your warranty within thirty (30) days of purchase. You will be asked to provide the store name, date of purchase and model number (found on the base of your Appliance) along with your name and address. The registration will enable us to keep you up to date with product developments, recipes and contact you in the unlikely event of a product safety notification. By registering, you acknowledge that you have read and understand the instructions for use, and warnings set forth in the accompanying instructions.
Warranty Service
To obtain service under this warranty, please contact our Customer Service
Department by phone at 1-800-828-7280
or by email to support@instanpot.com. You can also create a support ticket
online at www.InstantPot.com/support. If
we are unable to resolve the problem, you may be asked to send your appliance
to the Appliance Service Department for quality inspection.
DI is not responsible for shipping costs related to warranty service, save and except for shipping costs associated with the return of your appliance from Canada or within the 48 contiguous states and the District of Columbia of the United States of America, as provided herein. When returning your appliance, please include your name, address, phone number, proof of the original purchase date as well as a description of the problem you are encountering with the appliance.
The Instant Pot ® Products
*The NPD Group Inc., Retail Tracking Service, Cookers Category, Dollar Sales, USA &
Canada, Latest 52 Wks ending Dec, 2017.
Instant Pot® Company
11 – 300 Earl Grey Dr. Suite 383
Ottawa, Ontario
K2T 1C1
Canada
Telephone: +1 800 828-7280
Web: www.InstantPot.com
US & Canada Email: support@instantpot.com
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