TORRAS 360 Degree Rotatable Ring for iPhone 13 Pro Max Case Instructions

June 16, 2024
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FOR ANY ISSUES

Before or after your purchase, TORRAS is always here to help. Some common issues we can help with include, but are not limited to:

  • Defective products
  • Receive the wrong size, color, or brand of phone cases
  • Cases that don’t fit your iPhone
  • MagSafe compatibility issues
  • Any other concerns you may have

CONTACT US

To ensure prompt and efficient service, we recommend reaching out to our customer service specialists using one of the following methods:

  1. Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly.
    Or here is the fast button:

  2. Send an email to support@torraslife.com with details about your issue. To expedite the process, please attach any relevant photos or order ID that can help our team better resolve the problem. You can expect a reply within 12 hours in both methods.
    Ask a Question

USEFUL INFORMATION

  1. Please note that this case does NOT include a screen or camera protector.
  2.  This case is only compatible with the 6.7-inch iPhone 13 Pro Max released in 2021. To check if your phone model is compatible, please navigate to Setting > General > About > Model Name.
  3.  This case supports wireless/MagSafe charging without removing the case. However, due to there are no magnets, the Magnetic connection may not be strong enough for a magnetic lock

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