SAMSUNG IW012A Premium FHD LED User Guide
- June 16, 2024
- Samsung
Table of Contents
Simple User Guide
IW008A IW012A IW016A
IW008A-V IW012A-V IW016A-V
- The color and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details.
http://www.samsung.com/displaysolutions
Open Source License Notice
To send inquiries and requests for questions regarding open sources, contact
Samsung Open Source (http://opensource.samsung.com)
Checking the Components
Contact the vendor where you purchased the product if any components are
missing.
AC power cables may not be provided depending on the model. Contact the dealer
from whom you purchased the product if you want to be purchased separately.
- Simple User Guide
- Regulatory guide
- Cleaning cloth
- Warranty card (Not available in some locations)
- Screw (M4 x L10) x 2
- Spacer-eva
Ports
- Dedicated to service technicians.
- Connects to the DATA port on the next cabinet.
- Enters factory mode (press and hold for 5 seconds) or factory reset mode (press and hold for 10 seconds).
- Connects to the DATA port on an interface gender or on the previous cabinet to receive video data.
- Docking station between the upper part and lower part on the cabinet, used to connect to the power and exchange data.
- • Port used to supply power from outside.
• To supply power from outside, lower the protective cap and then connect the power cable.
Do not operate the product during the docking.
Installing the cabinets
- Make sure you entrust the installation to a professional installation service provider. For further information regarding installation, contact the dealer you purchased the product from.
- Install the cabinet using the frame kit provided by the manufacturer. For more information about how to install the frame kit, refer to the user manual that comes with it.
- Samsung shall not be liable for any damage to the product and any injury to the users or others that may be incurred while the users install the product by themselves.
Mounting the spacer-eva
Before installation, mount the spacer-eva near the Samsung logo on the rear of the product.
Removing the protective brackets
Remove the safety bracket before proceeding to installation.
Lowering the protective cap before connection of the power cable
Be sure to lower the protective cap before installation of the cabinet, in
order to connect the power cable.
Lower the protective cap only when connecting the AC power extension cable.
Because there is a switch that selects AC power input inside the protection
cap, incorrect switch operation may cause product malfunction.
Arranging the upper docking port at the top of the cabinet
For detailed information, visit the install guide.
- Place the product on the packaging cushion and then remove the module frame from the main frame.
- Remove the screws from the upper docking port on the main frame, lower the docking port, and then tighten the screws again.
- Reassemble the module frame to the main frame.
Connecting the Power Cable
- Connect the power cable after all cables are connected.
- Before connecting external devices, be sure to disconnect the power cable.
Precautions when handling the cabinets
-
Metal objects may adhere to the front surface of the cabinet due to its magnetism.
-
If any metal object adheres, use a magnet or airgun to remove it. Be careful when removing metal objects using a magnet, as the magnet may separate the module from the cabinet.
-
Be careful when holding magnetic stripe cards close, as the magnetism may affect those cards.
-
[Caution to prevent external shock and dropping of the product] After removing the protective brackets, be careful not to expose the product to external shocks or vibrations.
Make sure that the product is not dropped from any height. -
[Caution to prevent damage to the LED] Be careful not to expose the product to vibrations or external shocks when it is lying flat on the floor.
-
[Caution to prevent damage to corners] Take extra care to ensure that the corners of a cabinet do not get damaged.
-
[Caution to prevent damage to the LED] After removing the protective brackets, do not place the product on the floor with the LED facing down.
-
[Caution to prevent damage to the LED from static] Do not touch the product without anti-static gloves.
• Be sure to wear anti-static gloves when touching the product. -
[Caution to prevent damage to the LED] When lifting the product, be careful that the module frame does not separate from the main frame.
-
Specifications
Model Name | IW008A /IWOO8A-V | IW012A /IW012A-V | IW016A /IW016A-V |
---|---|---|---|
Cabinet | Pixel Pitch | 0.84 mm | 1.26 mm |
LED pixel configuration | Flip Chip LED | ||
Pixels (Row x Column) | 960 x 540 | ||
pixels | 640 x 360 | ||
pixels | 480 x 270 |
pixels
Aspect ratio (W:H)| 16:9 (806.4 x 453.6)
Synchronization| Refresh rate| 3840Hz/7680Hz 7680Hz may not be supported in
some models.
Video Frame rate| 100/120Hz
Power Supply| AC100-240V- 50/60Hz Refer to the label at the back of the
product as the
standard voltage can vary in different countries.
Environmental considerations| Operating| Temperature: 32 °F -104 °F (0 °C – 40
°C) Humidity:10% – 80%, non-condensing
Storage| Temperature: -4 °F -113 °F (-20 °C – 45 °C) Humidity: 5% – 95%, non-
condensing
- This device is a Class B digital apparatus.
- For detailed device specifications, visit the Samsung website.
Cleaning
The LED structure is revealed on the front of the monitor. Exercise caution to
ensure that you do not touch the structure. There is a risk that the LED
element may fall or become damaged.
To clean the exterior, refer to the installation manual provided by Samsung.
(The installation manual is available for download at
www.samsung.com/displaysolutions.)
Contact Customer Service Center if the inside of the product needs cleaning
(service fee will be charged- If the product is the OUTDOOR LED model or other
model that has a filter, replace the filter and clean the vent regularly. This
can be done by the user. For details, refer to the product installation
manual.
Replacing the filter (OUTDOOR models only)
- Recommended filter replacement cycle is 3 months. The cycle may differ depending on the environment where the product is installed.
- The filter is a consumable part. Regularly replace it with a new one.
- For details on how to replace the filter, refer to the product installation manual. (The installation manual can be downloaded from www.samsung.com/displaysolutions.)
Contact SAMSUNG WORLD WIDE
Web site: http://www.samsung.com
Country/Area | Customer Care Center |
---|---|
U.S.A | 1-800-SAMSUNG (726-7864) |
CANADA | 1-800-SAMSUNG (726-7864) |
ARGENTINA | 0800-555-SAMS (7267) |
BOLIVIA | 800 107 260 |
BRAZIL | 0800 555 0000 (Demais cidades e regiCies) 4004-0000 (Capitals e |
grandes centros)
CHILE| 800 726 786
COLOMBIA| Bogota en el 600 12 72 Sin costo en todo el pais 01 8000 112112 V
desde to celuiar #726
COSTA RICA| 00-800-1-SAMSUNG (726-7864)
DOMINICAN REPUBLIC| 1-800-751-2676
ECUADOR| 1-800-SAMSUN (72-6786)
EL SALVADOR| 8000-SAMSUNG (726-7864)
GUATEMALA| 1-800-299-0033
HONDURAS| 800-2791-9111
JAMAICA| 1-800-SAMSUNG (726-7864)
MEXICO| 800-SAMSUNG
NICARAGUA| 001-800-5077267
PANAMA| 800-0101
PARAGUAY| 0800-11-SAMS (7267)
PERU| 080077708 Desde telafonos fijos, publicos o celulares
PUERTO RICO| 1-800-682-3180
TRINIDAD & TOBAGO| 1-800-SAMSUNG (726-7864)
URUGUAY| 0800-SAMS (7267)
VENEZUELA| 0-800-100-5303
Troubleshooting Guide
Issues | Solutions |
---|---|
The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that the product is connected
correctly with a cable.
Check that the source device connected to the product is powered on.
Not Optimum Mode is displayed.| This message is displayed when a signal from
the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
(Solo México)
IMPORTADO POR : SAMSUNG ELECTRONICS MÉXICO S.A. DE C.V.
General Mariano Escobedo 476, Piso 8 Col.
Anzures, Alcaldía Miguel Hidalgo, Ciudad de México CP. 11590
TEL : (55) 5747-5100 / 800 726 7864
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>