Whirlpool WSR57R18DM 30 Inch Refrigerator User Guide

WSR57R18DM 30-Inch Refrigerator
User Guide

THANK YOU for purchasing this high-quality product. Register your freezer at www.whirlpool.com. In Canada, register your freezer at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These numbers can be found inside your freezer.
Model Number__
Serial Number___

SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:
To reduce the risk of fire, electric shock or injury to persons when using the appliance, follow basic precautions, including the following:

• Plug into a grounded 3-prong outlet.

• Do not remove the ground prong.

• Do not use an adapter.

• Do not use an extension cord.

• Disconnect power before servicing.

• Replace all parts and panels before operating.

• Remove doors from your old appliance.

• Use non-flammable cleaner.

• Keep flammable materials and vapors, such as gasoline, well away from the appliance.

• Use two or more people to move and install the appliance.

• Disconnect the power before installing the ice maker (on ice maker kit-ready models only).

• Ice maker kit ECKMF95 can be added to some models.

• A qualified service technician must install the water line and ice maker. See installation instructions supplied with ice maker kit ECKMF95 for complete details.
  ■ Connect to a potable water supply only.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid a hazard.

• Do not store explosive substances such as aerosol can with a flammable propellant in this appliance.

• This appliance is intended to be used in household and similar applications such as
  – Staff kitchen areas in shops, offices, and other working environments;
  – Farm houses and by clients in hotels, motels, and other residential type environments;
  – Bed and breakfast type environments;
  – Catering and similar non-retail applications.

PLEASE KEEP THESE INSTRUCTIONS

Proper Disposal of Your Old Freezer or Refrigerator

Suffocation Hazard
Remove doors or lids from your old freezer or refrigerator.
Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned freezers or refrigerators are still dangerous — even if they will sit for “just a few days.” If you are getting rid of your old refrigerator or freezer, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Freezer or Refrigerator:

• Take off the doors or lid.
• Leave the shelves in place so that children may not easily climb inside.

Important information to know about the disposal of refrigerants:
Dispose of the freezer in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed,
EPA-certified refrigerant technician in accordance with established procedures.

INSTALLING YOUR FREEZER

Unpacking

Excessive Weight Hazard
Use two or more people to move and install the freezer.
Failure to do so can result in back or another injury.

When Moving Your Freezer:
Your freezer is heavy. When moving the freezer for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the freezer
straight out when moving it. Do not wiggle or “walk” the freezer when trying to move it, as floor damage could occur.

Remove Packaging Materials

• Remove tape and glue residue from surfaces before turning on the freezer. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
• Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your freezer. For  more information, see “Safety.”

Clean Before Using
After you remove all of the packaging materials, clean the inside of your freezer before using it. See the cleaning instructions in the “Caring for Your Freezer” section.

Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Location Requirements

Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from the freezer.
Failure to do so can result in death, explosion, or fire.

Ventilation and Clearance

• Keep flammable materials and vapors, such as gasoline, away from the freezer.
• Do not cover the freezer with items such as blankets, sheets, tablecloths, etc. This reduces air circulation.
• Allow at least 1″ (2.5 cm) between the back of the freezer and the wall. If the freezer is to be against a wall, leave extra space on the hinge side so the door can open wider.

Temperature
Your freezer operates most efficiently when located in an area where the temperature will not fall below 40°F (5°C). Place your freezer in a location where the temperature will not fall below this recommended temperature.

Upon Moving to Final Location
NOTE: This freezer may be installed side by side with another freezer or refrigerator. Allow for a 1″ (2.54 cm) space behind the freezer and a 1/4″ (6.4 mm) clearance between the appliances.

Electrical Requirements

Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your freezer into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method
A 115 V, 60 Hz, AC-only, 15 or 20 A fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your freezer be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or removing a light bulb, press and hold TEMP SETTING for 3 seconds to turn off cooling, and then disconnect the freezer from the electrical source.

Ice Maker Kit

Ice Maker kit ECKMF95 can be added to some models.
NOTE:

• Please follow the installation instructions supplied in the ice maker kit.
• Connect to potable water only.

Water Supply Requirements (on some models)

Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed here.

Tools Needed

• Flat-blade screwdriver
• 7/16″ and 1/2″ open-end or 2 adjustable wrenches

NOTE: Your freezer dealer has a kit available with a 1/4″ (6.35 mm) saddle-type shut-off valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve
complies with your local plumbing codes. Do not use a piercing-type or 3/16″ (4.76 mm) saddle valve which reduces water flow and clogs more easily.

IMPORTANT:

• Connect to potable water supply only.
  Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

• If you turn the freezer on before the water line is connected, turn the ice maker off.

• All installations must meet local plumbing code requirements.

• Use copper tubing and check for leaks. Install copper tubing only in areas where temperatures will remain above freezing.

Water Pressure
A cold water supply with a water pressure of between 30 and 120 psi (207 to 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, see “Troubleshooting” or call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the freezer needs to be between 30 and 120 psi (207  and 827 kPa).
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276  to 414 kPa).
If the water pressure in the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

• Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to refill after heavy usage.

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect the Water Supply (on some models)

Connect to Water Line

1. Unplug the freezer or disconnect the power.

2. Turn off the main water supply. Turn on the nearest faucet long enough to clear the line of water.

3. Locate a 1/2″ to 1¼” (12.7 mm to 3.18 cm) vertical cold water pipe near the freezer.
   IMPORTANT:
   ■ Make sure it is a cold water pipe.
   ■ Horizontal pipe will work but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure from the connection on the lower-left rear of the freezer to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4″ (6.35 mm) O.D. (outside diameter) copper tubing.
   Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a 1/4″ (6.35 mm) hole in the cold water pipe you have selected.
   A.  Cold water pipe| E.  Compression sleeve
   ---|---
   B.  Pipe clamp| F.   Shut-off valve
   C.  Copper tubing| G.  Packing nut
   D.  Compression nut|

6. Fasten the shut-off valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the 1/4″ (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal.
   Do not over-tighten.
   7. Slip the compression sleeve and compression nut on the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with an adjustable wrench.
   Do not over-tighten.
   8. Place the free end of the copper tubing in a container or sink and turn on the main water supply. Flush the tubing until the water is clear. Turn off the shut-off valve on the water pipe. Coil the copper tubing.

Connect to Freezer

1. Remove the valve access cover from the compressor cover on the lower back of the cabinet.
2. Attach the copper tubing to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not over-tighten.
3. Insert the valve assembly into the compressor cover. Then, fasten the valve assembly to the freezer cabinet with a 1/2″ hex-head machine screw.
4. Use the tube clamp on the back of the freezer to fasten the tubing to the freezer as shown. This will help avoid damage to the tubing when the freezer is pushed back against the wall.
5. Turn the shut-off valve on.
6. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.
   A.  Tube clamp| D.  Compression nut
   ---|---
   B.  Tube clamp screw| E.  Valve inlet
   C.  Copper tubing|
7. The ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the 1/4″ (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

8. Plug into a grounded 3-prong outlet.

Freezer Door

Tools Needed: 5/16″ hex-head socket wrench, 3/8″ hex-head socket wrench, flat 2″ putty knife.

IMPORTANT:

• Depending on the width of the opening, you may need to remove the handle or door to move the freezer into the house.
• All graphics referenced in the following instructions are included later in this section after “Final Steps.” The graphic may be reversed if the door swing is reversed.
• Before you begin, turn the control OFF, and remove food and adjustable door or utility bins from the door.

Excessive Weight Hazard
Use two or more people to lift the freezer door.
Failure to do so can result in back or another injury.

Remove and Replace the Handle

To Remove the Handle:

1. Loosen the set screws located on the side of the handle at each end. See the “Handle” graphic.
2. Remove the handle from the grommets.

To Replace the Handle:

1. Place the handle onto the grommets, making sure the grommets are fitted into the handle holes.
2. Tighten the upper and lower setscrews with the hex key provided. See the “Handle” graphic. Do not overtighten the setscrews.

Remove Door and Hinges

Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.

1. Unplug the freezer or disconnect the power.

2. Keep the freezer door closed until you are ready to lift it free from the cabinet.
   NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working.

3. Remove the parts for the top hinge as shown in the “Top Hinge” graphic.

4. Lift the freezer door free from the lower hinge and cabinet and set it aside.

5. Remove the four hex-head hinge screws and bottom hinge assembly. See the “Bottom Hinge” graphic.

Replace Door and Hinges
NOTE: Graphic may be reversed if the door swing is reversed.

1. Replace the parts for the bottom hinge as shown and tighten the screws. See the “Bottom Hinge” graphic. Replace the freezer door.
   NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working.

2. Assemble the parts of the top hinge as shown in the “Top Hinge” graphic. Do not tighten the screws completely.

Final Steps

1. Check all holes to make sure that hole plugs and screws are in place. Reinstall the top hinge cover. See the “Top Hinge” graphic.
2. Using the provided decals, cover the remaining holes located on the opposite side of the bottom hinge.

Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

3. Plug into a grounded 3-prong outlet.
4. Reset the control. See “Using the Control.”
5. Return all removable door parts to the door and food to the freezer.

|
---|---
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.

Freezer Leveling and Door Closing

Your freezer has 2 front adjustable legs — one on each side. The back of the freezer rests on 2 fixed rollers. The base grille covers the adjustable brake feet and roller assemblies located at the bottom of the freezer below the freezer door. Before making any adjustments, remove the base grille and move the freezer to its final location.
Tools Needed: 1/4″ hex driver, Phillips head screwdriver

1. Remove the base grille screws. Grasp the grille firmly and pull it toward you. Open the freezer door to access the brake feet.
   NOTE: To allow the freezer to roll more easily, raise the brake feet by turning them counterclockwise. The front rollers will be touching the floor.

2. Move the freezer to its final location.

3. Lower the brake feet by turning them clockwise, until the rollers are off the floor and both brake feet are snug against the floor. This keeps the freezer from rolling forward when opening the freezer door.
   IMPORTANT: If you need to make further adjustments involving the brake feet, you must turn both brake feet the same amount to keep the freezer level.

4.  Make sure the door closes easily. If you are satisfied with the door opening and closing, skip the next section. If, however, the door does not close easily or the door pops open, adjust the tilt.
   To Adjust the Cabinet Tilt:
   NOTE: Having someone push against the top of the freezer takes some weight off the brake feet. This makes it easier to turn them.
   ■ Open the freezer door. Use a 1/4″ hex driver to turn both brake feet clockwise the same amount. This will raise the front of the freezer. It may take several turns to allow the door to close more easily.
   A. Brake foot
   B. Front roller
   C. 1/4″ hex driver

5. Make sure the freezer is steady. If the freezer seems unsteady or rolls forward when the door is pulled open, adjust the brake feet.
   To Steady the Freezer:
   ■ Open the freezer door. Using a 1/4″ hex driver, turn both brake feet clockwise the same amount until the brake feet are snug against the floor. Check again. If not satisfied, continue to adjust the brake feet by half turns of the screw until the freezer does not roll forward when the door is opened.

6. Replace the base grille by aligning the ends of the grille with the leveling assemblies on each side and snapping the grille into place. Reinstall the Phillips screws.

OPERATING YOUR FREEZER

Ensuring Proper Air Circulation
In order to ensure proper temperature, you need to permit
proper airflow in the freezer. As shown in the illustration, cool air enters from the freezer wall and moves down. The air then recirculates through the vent near the bottom.

Do not block any of these vents with food packages. If the vents are blocked, airflow will be restricted and temperature and moisture problems may occur.
IMPORTANT: To avoid odor transfer and drying out of food, wrap or cover foods tightly.

Using the Control
The temperature control is located at the top front of the freezer compartment.

Temperature Control
For your convenience, the temperature control is preset at the factory. When you first install your freezer, check that the control is still set to the recommended setting as shown.

IMPORTANT:

• The recommended setting is designed to maintain the temperature at or near 0°F (-17.8°C) under normal operating conditions.
• Allow the freezer to cool for 6 to 8 hours before filling it with frozen food.
• When the freezer is first started, the compressor will run constantly until the freezer is cooled. It may take up to 6 or 8 hours (or longer), depending on room temperature and the number of times the freezer door is opened. After the freezer is cooled, the compressor will turn on and off as needed to keep the freezer at the proper temperature.
• The outside of your freezer may feel warm. This is normal.
  The freezer’s design and main function are to remove heat from packages and airspace inside the freezer. The heat is transferred to the room air, making the outside of the freezer feel warm.

Adjusting Control
If you need to adjust the temperature in the freezer compartment, press TEMP SETTING to display the desired temperature setting from the snowflake on the left (least cold)  to the snowflake on the right (coldest).
NOTE: Except when starting the freezer, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.

Cooling On/Off
Your freezer will not cool when cooling is turned off.
To turn the cooling off, press and hold TEMP SETTING for 3 seconds. In the Off condition, none of the lights on the control panel will be illuminated. The main freezer light bulb will still operate.
To turn the cooling on, press and hold TEMP SETTING for 3 seconds. When cooling is ON, the control panel lights will be illuminated.

Fast Freeze
Use this feature before adding large amounts of unfrozen food.
For the best food quality, do not exceed 3 lbs (1,361 g) per cu. ft (28.32 L) of freezer space.
To activate Fast Freeze, press TEMP SETTING until all the snowflake positions are illuminated simultaneously.
The freezer will remain in the Fast Freeze setting for 24 hours after the extra-low temperature is reached. Once the time has expired, the freezer will return to the previous temperature setting. Fast Freeze may be manually turned off by pressing TEMP SETTING to select the desired temperature setting from the snowflake on the left (least cold)  to the snowflake on the right (coldest).

Over Temperature Alert (on some models)
The Over Temperature Alert lets you know if the freezer temperature has risen to 19°F (-7°C) or higher.
This alert feature will sound a continuous alert tone and repeatedly flash a red light on the control panel.
The tone can be turned off by pressing TEMP SETTING on the control panel once. As you press TEMP SETTING, the red light will then also change from flashing to continuously illuminated.
The red light will remain illuminated until the freezer temperature falls below 19°F (-7°C).
NOTE: If the red light on the control panel is repeatedly flashing, but the alert tone is not sounding, this means that an overtemperature condition has occurred, but the freezer temperature has since returned to below 19°F (-7°C). To turn off the red light indicator for this condition, press TEMP SETTING on the control panel once.

Door Ajar Alarm (on some models)
The Door Ajar alarm lets you know when the freezer door has been open for 5 minutes or longer and the cooling is turned on.
This alarm feature will sound an alert tone that will repeat every 2 minutes. Close the door to turn off the tone. The feature is reset and will reactivate when the door is again left open for 5 minutes.
NOTE: To mute the alert tone while keeping the door open, such as while cleaning the inside of the freezer, press TEMP SETTING on the control panel. The alert tone will be temporarily turned off.

Ice Maker (on some models)

To Turn the Ice Maker On/Off
NOTE: Do not force the wire shut-off arm up or down.

• To turn the ice maker on, simply lower the wire shut-off arm.
  NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes fill the ice storage bin and the ice cubes will raise the wire shut-off arm to the Off (arm up)  position.

• To manually turn the ice maker off, lift the wire shut-off arm to the Off (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

Ice Production Rate
The ice maker should produce approximately 7 to 9 batches of ice in a 24-hour period. If ice is not being made fast enough, press TEMP SETTING to display the next colder setting. Wait 24 hours and, if necessary, set the temperature control to the highest setting, waiting 24 hours between each increase.

Remember

• Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.
• The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
• Do not store anything on top of the ice maker or in the ice storage bin.

Freezer Features

This manual covers several different models. The freezer you have purchased may have some or all of the items listed. The locations of the features may not match those of your model.

Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Freezer Shelves
Store similar foods together and adjust the shelves to fit different heights. This reduces the time the freezer door is open and saves energy.

To Remove and Replace a Shelf:

1. Remove the shelf by lifting it straight up and pulling the shelf out.

2. Replace the shelf by lowering the shelf onto the supports on the side wall.

Door Bin
To Remove and Replace the Bin:

1. Remove the bin by tipping the front of the bin forward and sliding it out.
2. Replace the bin by sliding it in above the desired support, and tilting it back into place.

Storage Basket (on some models)
The slide out basket provides separate storage space for items that are difficult to store on freezer shelves. To remove the basket, pull out and lift up.

CARING FOR YOUR FREEZER

Cleaning Your Frost-Free Freezer

Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.

Frost-free means that you will not have to defrost your freezer.
Frost is removed by air moving and collecting any moisture and depositing it on the cooling coil. The cooling coil periodically warms up enough to melt the frost, and it then flows down to the drain pan (located behind the base grille) where it is evaporated.
Complete cleaning should be done at least once a year.

1. Press and hold TEMP SETTING for 3 seconds to turn off cooling.

2. Unplug the freezer or disconnect the power.

3. Remove all frozen food. Wrap frozen food in several layers of newspaper and cover with a blanket. Food will stay frozen for several hours. You may also store frozen food in a cooler, additional refrigerator-freezer, or in a cool area.

4. Remove all removable parts from the inside, such as shelves, bins, etc.

5. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and mild detergent in warm water.
   ■ Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior, and door liners, or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.
   ■ To help remove odors, you can wash interior walls with a mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).

6. Replace the removable parts.

7. Use the appropriate cleaning method for your exterior finish.
   Painted metal: Wash exteriors with a clean sponge or soft cloth and mild detergent in warm water. Do not use abrasive or harsh cleaners or cleaners designed for stainless steel. Dry thoroughly with a soft cloth.

8. Clean the condenser coils regularly. Coils may need to be cleaned as often as every other month. This may help save energy.
   ■ Open the freezer door and remove the base grille by removing 2 Phillips-head screws and pulling the grille toward you.
   ■ Use a vacuum with an extended attachment to clean the condenser coils when they are dusty or dirty.
   ■ Replace the base grille by aligning the ends of the grille with the leveling assemblies on each side and snapping the grille into place. Reinstall the screws.

9. Replace all frozen food.

10. Plug in the freezer or reconnect power.

11. Set the temperature control to the desired setting. See “Using the Control.”

Changing the Light Bulb(s) (on some models)

IMPORTANT: The lighting system in this appliance may consist of:

■ Sealed LED modules
■ LED Bulbs
■ Incandescent Bulbs
A Sealed LED module is an LED that does not need to be replaced. If a Sealed LED module(s) does not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. See “Warranty” for contact information.
If a LED Bulb does not illuminate when the refrigerator and/or freezer door is opened, replace it with like bulb following this procedure:

1. Unplug the appliance or disconnect the power.

2. Remove the light shield.
   ■ Remove the hardware holding the light shield in place.
   ■ Top of the appliance compartment – Slide the light shield toward the back of the compartment to release it from the light assembly.

3. Replace the burned-out bulb(s) with a LED bulb of the same size, shape, and wattage.
   ■ Order Part Number W10805744 (3.6 W).
   NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments.
   If using a brand of LED bulb other than the recommended LED bulb, before installation, read and follow all instructions on the LED packaging.

4. Replace the light shield by inserting the tabs on the shield into the liner holes on each side of the light assembly. Slide the shield toward the front until it locks into place. NOTE: To avoid damaging the light shield, do not force the shield beyond the locking point.

5. Replace the hardware that holds the shield in place.

6. Plug in the appliance or reconnect power.
   If an incandescent bulb does not illuminate when the refrigerator and/or freezer door is opened, replace it with like bulb using the same procedure outlined above. Replace burned-out bulbs with only incandescent bulb(s) of the same size, shape, and wattage (maximum 40 W) designed for household appliances.

Power Interruptions

If the power will be out for 24 hours or less, keep the door closed to help food stay cold and frozen.
If the power will be out for more than 24 hours, do one of the following:

• Remove all frozen food and store it in a frozen food locker.
• If a food locker is not available, consume or can perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected.
If the condition of the food is poor, dispose of it.

Moving Care

When you are moving your freezer to a new home, follow these steps to prepare it for the move:

1. Remove all frozen food.
2. Unplug the freezer.
3. Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.
4. Clean the freezer thoroughly.
5. Tape the freezer shut and tape the electrical cord to the cabinet.

When you get to your new home, refer to the “Installing Your Freezer” and “Operating Your Freezer” sections for information on installation and setting the controls.

TROUBLESHOOTING

First, try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual,  or visit www.whirlpool.com/product_help for recommendations that may help you avoid a service call. In Canada, visit http://www.whirlpool.ca. 

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga ON L5N 0B7

Please include a daytime phone number in your correspondence.

Freezer Operation

Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.

outlet. Check that the temperature control is turned on. Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Lights Do Not Work| Check that it is plugged into a grounded 3-prong outlet.
Check that the light bulb is tight in the socket and is not burned out.
Water in Defrost Drain Pan| It is normal for water to drip into the defrost drain pan when the freezer is defrosting.
When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.
Motor seems to run too much| Check that lid closes properly.
Defrost and clean the freezer to remove excessive frost.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down. If this is the situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct temperature.
Get all items out at one time, keep food organized, and close doors as soon as possible.
Check that the lid gasket is sealed all the way around. If not, contact a qualified person or technician.
Check that space around the freezer meets air circulation requirements. See “Location Requirements.”
NOTE: If none of the above, your new freezer will run longer than your old one due to its high-efficiency motor.
The temperature is too warm| Get all items out at one time, keep food organized and close the door as soon as possible.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down.
Check that the temperature control is set correctly for surrounding conditions.
The Door Will Not Close Completely or Is Difficult To Open| Check that there are no food packages blocking the door.
On some models, check that the shelves and basket are in the correct position. Check that gasket is clean. See the “Caring for Your Freezer” section.
Check that the freezer is stable. See “Freezer Leveling and Door Closing.”
Freezer Makes Loud Buzzing/ Clicking Sound| If the freezer has recently been plugged in or turned on following a defrost or product move or if there has been an extended power failure, turn off the temperature alarm for the next 24 hours.
Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to its normal temperature. Turn the temperature alarm off for the next 24 hours.

Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

Ice Maker Produces No Ice
or Very Little Ice| If the ice maker has just been installed, wait 72 hours for full ice production to begin.
Check that the temperature control is cold enough.
Check that the wire shut-off arm is in the On (arm down) position.
Check that the water supply is properly connected and turned on.
Check that the ejector’s arm is not blocked by an ice cube.
If a large amount of ice has been removed recently, allow 24 hours to produce more ice.
NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.

Ice Quality

Off Taste, Odor, or Gray
Color in the Ice| Discard the first few batches of ice.
If there is unusually high mineral content in the water supply, the water may need to be treated.
If there is mineral scale buildup, clean your ice maker mold.
If the ice cubes have been stored too long, throw the old ice away and make a new supply.
Check that the freezer and ice bin are clean.
Thin, Soft, or Clumps of Ice| If there is unusually high mineral content in the water supply, the water may need to be treated.
If there is mineral scale buildup, clean your ice maker.
If there are clumps of ice in the bin and if ice is not used regularly, it will melt and form clumps.
Break the clumps with the ice scoop provided.
WHIRLPOOL® MAJOR APPLIANCE LIMITED WARRANTY| ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer Experience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and  address
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IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

ONE-YEAR LIMITED WARRANTY

WHAT IS COVERED
For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product,  Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for factory-specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or, at its sole discretion, replace the product. In the event of product replacement,  your appliance will be warranted for the remaining term of the original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Whirlpool designated service company this limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

1. Commercial, non-residential, multiple-family use, or use inconsistent with the published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring, fuses, or water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or propane gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Whirlpool.
8. Repairs parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including, but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pickup or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR  PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty.  If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL  NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

®/™ ©2019 Whirlpool. All rights reserved. Used under license in Canada.
Printed in the U.S.A

References

• Shop Kitchen Appliances: Washing Machines, Dryers & More | Whirlpool

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