DOMETIC DMG210 Marine Gateway Instruction Manual

DOMETIC DMG210 Marine Gateway

Product Information

Specifications

• Model: DMG210
• Language: English

Important Notes
The Dometic Marine Gateway is a power and control interact gateway device that allows for seamless integration of various marine systems. Please read and understand the following important notes before using the product:

1. Read and follow all safety instructions provided in the user manual.
2. Ensure that the product is used only for its intended purpose.
3. Keep the product away from water and other liquids to prevent damage.
4. Do not disassemble or modify the product in any way.
5. For any maintenance or troubleshooting, refer to the respective sections in the user manual.

Related Documents
For detailed instructions on operating the Dometic Marine Gateway, please refer to the latest Dometic Gateway Operating Manual available online at https://qrco.de/bdfLj7.

Explanation of Symbols and Safety Instructions
The user manual contains important safety information and instructions to ensure safe usage of the product. Please take note of the following:

• WARNING! This symbol alerts you to potential physical injury hazards. Always obey safety messages following this symbol to avoid possible injury or death.
• NOTE: This symbol provides supplementary information for operating the product.

Exposure to Radio Frequency Energy

The Dometic Marine Gateway utilizes radio frequency technology for communication. To ensure safe usage, please follow these guidelines:

• Avoid placing the product near other electronic devices that may interfere with its signal.
• Do not operate the product in close proximity to sensitive medical equipment.
• Keep the product away from sources of excessive heat and direct sunlight.

Intended Use
The Dometic Marine Gateway is intended for use as a power and control interact gateway in marine systems. It provides seamless integration and communication between various compatible devices. Do not use the product for any other purpose.

General Information
Here are some general information about the Dometic Marine Gateway:

• The product is compatible with Android and iOS devices.
• Bluetooth technology is used for wireless connectivity.
• The product complies with NMEA2000 standards for marine electronics.

Getting Started

To get started with the Dometic Marine Gateway, please follow these steps:

1. Ensure that the product is properly installed in your marine system according to the instructions provided in the user manual.
2. Download and install the Dometic Gateway mobile app from the Google Play Store (for Android devices) or the App Store (for iOS devices).
3. Launch the app and follow the on-screen instructions to connect and pair your device with the Dometic Marine Gateway.
4. Once connected, you can access and control various features and functions of your marine system through the app.

Maintenance
Proper maintenance of the Dometic Marine Gateway ensures optimal performance and longevity. Follow these guidelines for maintenance:

• Regularly clean the product using a soft, dry cloth to remove dust and debris.
• Avoid using harsh chemicals or solvents that may damage the product’s surface.
• Inspect the product regularly for any signs of physical damage or wear. If any issues are found, contact the authorized service center for assistance.

Troubleshooting

If you encounter any issues with the Dometic Marine Gateway, refer to the troubleshooting section in the user manual for possible solutions. Some common troubleshooting steps include:

• Restarting the product and your connected devices.
• Checking the Bluetooth connection and ensuring it is properly paired.
• Updating the firmware of the Dometic Marine Gateway through the mobile app.

Disposal
When disposing of the Dometic Marine Gateway, follow local regulations and guidelines for electronic waste disposal. Do not dispose of the product in regular household waste.

Statement of Limited Warranty
The Dometic Marine Gateway is covered by a limited warranty. For detailed information about the warranty coverage and terms, refer to the statement of limited warranty provided in the user manual.

Frequently Asked Questions (FAQ)

Q: Can I use the Dometic Marine Gateway with devices other than Android and iOS?
A: No, the Dometic Marine Gateway is designed to work specifically with Android and iOS devices.

Q: How far can the Bluetooth connection reach?
A: The Bluetooth connection range may vary depending on the environmental conditions, but it is typically around 30 feet (10 meters).

Q: Can I use the Dometic Marine Gateway in saltwater environments?
A: Yes, the Dometic Marine Gateway is designed to withstand saltwater environments and is suitable for marine use.

WARNING
Cancer and Reproductive Harm www.P65Warnings.ca.gov

Copyright

© 2023 Dometic Group. The visual appearance of the contents of this manual is protected by copyright and design law. The underlying technical design and the products contained herein may be protected by design, patent, or be patent pending. The trademarks mentioned in this manual belong to Dometic Sweden AB. All rights are reserved.
Android, Android Lollipop, and Google Play are trademarks of Google LLC.
Apple, App Store, iPad, iPad Pro, iPad Air, iPad mini, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Dometic Corporation is under license. Other trademarks and trade names are those of their respective owners.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and regions and is used under license.
NMEA2000 ® is a registered trademark of the National Marine Electronics Association.
Other company and product names mentioned herein may be trademarks of their respective companies.

Important notes

Please read these instructions carefully and follow all instructions, guidelines, and warnings included in this product manual in order to ensure that you install, use, and maintain the product properly at all times. These instructions MUST stay with this product.

By using the product, you hereby confirm that you have read all instructions, guidelines, and warnings carefully and that you understand and agree to abide by the terms and conditions as set forth herein. You agree to use this product only for the intended purpose and application and in accordance with the instructions, guidelines, and warnings as set forth in this product manual as well as in accordance with all applicable laws and regulations. A failure to read and follow the instructions and warnings set forth herein may result in an injury to yourself and others, damage to your product or damage to other property in the vicinity. This product manual, including the instructions, guidelines, and warnings, and related documentation, may be subject to changes and updates. For up-to-date product information, please visit documents.dometic.com.

Related documents
Find the latest Dometic Gateway Operating Manual online at https://qrco.de/bdfLj7.

Explanation of symbols and safety instructions

This manual has safety information and instructions to help you eliminate or reduce the risk of accidents and injuries.

Recognize safety information

WARNING! This is a safety alert symbol.
It is used to alert you to potential physical injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

Understand signal words
A signal word will identify safety messages and property damage messages, and also will indicate the degree or level of hazard seriousness.

WARNING!
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

NOTE Supplementary information for operating the product.

Supplemental directives
To reduce the risk of accidents and injuries, please observe the following directives before proceeding to operate this appliance and/or application:

• Read and follow all safety information and instructions.
• Read and understand these instructions before operating this product.

Exposure to radio frequency energy

The radiated output power of this device meets the limits of radio frequency exposure limits of the organizations below.

WARNING! Radio frequency hazard
This device should be operated with a minimum separation distance of 8 in. (20 cm) between the equipment and a person’s body. Failure to obey this warning could result in death or serious injury.

Federal Communications Commission (FCC) notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
   This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

Changes or modifications to this product not authorized by Dometic could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product.

Innovation, Science and Economic Development Canada (ISED) notice
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Intended use

The Dometic Marine Gateway (hereinafter referred to as gateway) is intended to offer control and monitoring of vessel systems via the Dometic Marine application (app) available for specified Apple and Android
devices. Monitoring and control functions can be achieved remotely with a Dometic cloud account or within range of a local connection.
The product is only suitable for the intended purpose and application in accordance with these instructions.
This manual provides information that is necessary for proper operation of the product. Improper operating or maintenance will result in unsatisfactory performance and possible failure. The manufacturer accepts no liability for any injury or damage to the product resulting from:

• Incorrect assembly or connection, including excess voltage
• Incorrect maintenance or use of spare parts other than original spare parts provided by the manufacturer
• Alterations to the product without express permission from the manufacturer
• Use for purposes other than those described in this manual
  Dometic reserves the right to change product appearance and product specifications.

General information

This section describes the packaging and specifications for the gateway.

NOTE The images used in this document are for reference purposes only. Components and component locations may vary according to specific product models. Measurements may vary ± 0.4 in (10 mm).

Scope of delivery
This section shows the materials provided. The actual package contents may vary. Refer to the complete parts list (available online at www.dometic.com) for more information.

Package contents

• Dometic Marine Gateway
• Dometic Marine Gateway short operating manual

Specifications

This section provides the gateway operation parameters.

Component locations

This section identifies the gateway components referenced in this manual.

1. LED indicators
2. Pairing button
3. Connector D
4. Gateway quick response (QR) code

Getting started

This section describes how to install the app on a phone and how to pair with the gateway to access the available controls and monitoring features and functions. These steps are required to access the gateway functions.

NOTE To complete the process successfully, you must let the app access the phone’s Bluetooth and location services, if prompted. Also, you must have physical access to the gateway and to the gateway quick response (QR) code. If you do not know where the gateway is installed, contact the installer or vessel manufacturer.

1. Find and install the Dometic Marine app in the Apple App Store or the Google Play Store.
2. Use the app to create and log into a cloud account.
3. Follow the app step-by-step guidance, including the pairing process when prompted:
   • Scan or enter the gateway QR code located on the bottom of the gateway or included in the packaging.
   1. Pairing button
   • Press and release the Bluetooth pairing button located on the front edge of the gateway.
4. Consult the app for the remaining step-by-step guidance.

Maintenance

This section describes how to care for the gateway.

Storage mode
When the gateway is placed in storage mode, the gateway is Off and does not perform any communication or monitoring/control functions.

To place the gateway into storage mode:

1. Remove the external power to the gateway.
2. Press and hold the pairing button for 15 seconds until the LED indicators no longer illuminate.
3. To exit storage mode, apply external power to the gateway.

Troubleshooting

This section describes how to troubleshoot common errors that may be encountered.

Gateway troubleshooting

email and password are correct and re- peat the login process.
The gateway is not functioning as expected.| The gateway’s wireless or com- munication connectivity may have been interrupted.| Refer to Gateway LED indicators on page 8 for more informa- tion.

Gateway LED indicators
This section describes the five LED indicators that offer details about the gateway’s wireless and NMEA2000 (National Marine Electronics Association) communication status.

• If the D-2 input is asserted, the LED indicators remain illuminated when the associated function is not halted.
• If the D-2 input is de-asserted, the LED indicators flash once every four seconds.

Connector D still connected to the battery, reset the gateway by pressing and holding the pairing button for 15 seconds until the LED indicators no longer illuminate.
2| NMEA2000| Halted| The gateway is connected and receiving relevant data.| The gateway is connected, but no relevant data has been received.| The Bus is Off. Check the network connections to ensure at least one other node is present on the network.
3| GPS| Halted| The gateway position has been acquired.| The gateway initial position acquisition is in progress.| The gateway is unable to acquire the positions. Ensure the antenna is connected and has an unobstructed view of the sky.
4| Wi-Fi| Halted| The gateway is connected to the cloud via Wi-Fi. The LED flashes during data exchanges.| The gateway is connected to a Wi-Fi access point.| An error has occurred or the gateway is not connected to an access point. Check the Wi-Fi configuration.
5| LTE| Halted| The gateway is connected to the cloud via LTE. The LED flash- es during data exchanges.| The gateway registration is in progress.| An LTE error has occurred. The gateway will try to connect periodically.

Disposal
Place the packaging material in the appropriate recycling waste bins, wherever possible. Consult a local recycling center or specialist dealer for details about how to dispose of the product in accordance with the applicable disposal regulations.

STATEMENT OF LIMITED WARRANTY

We warrant to the original retail purchaser that Dometic Marine USA Inc. DBA Dometic (hereafter referred to as Dometic) products have been manufactured free from defects in materials and workmanship. This warranty is effective for two years from date of purchase, excepting that where Dometic products are used commercially or in any rental or income producing activity, then this warranty is limited to one year from the date of purchase.
We will provide replacement product without charge, for any Dometic product meeting this warranty, which is returned (freight prepaid) within the warranty period to the dealer from whom such product was purchased, or to us at the appropriate address. In such a case Dometic products found to be defective and covered by this warranty, will be replaced at the option of Dometic, and returned to the customer.
The above quoted statement is an extract from the complete Dometic products warranty statement. A complete warranty policy is available in the Dometic products catalog.

Return procedure

Prior to returning product to Dometic under warranty, obtain a Return Goods Authorization (RGA) claim number.

Be sure to label the returning product with the:

• name and address of the sender
• RGA number

Address the returned good as follows and include the RGA number.
From U.S.A.
RGA # ___
Dometic
1 Sierra Place
Litchfield, IL 62056

dometic.com

YOUR LOCAL
DEALER
dometic.com/dealer

YOUR LOCAL
SUPPORT
dometic.com/contact

YOUR LOCAL
SALES OFFICE
dometic.com/sales-offices

A complete list of Dometic companies, which comprise the Dometic Group, can be found in the public filings of:
DOMETIC GROUP AB • Hemvärnsgatan 15 • SE-17154 Solna • Sweden

References

• Dometic DMG210 (Marine Gateway) - Operating Manual AMERICAS

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