DOMETIC Ace AIR Pro Tent and Equipment Inflatable Awning Instruction Manual

DOMETIC Ace AIR Pro Tent and Equipment Inflatable Awning

Product Information

The TENTS & EQUIPMENT INFLATABLE AWNINGS include Ace AIR Pro, Club AIR All- Season/Pro, Grande AIR All-Season/Pro, Leggera AIR, Rally AIR All-Season/Pro (D/A). These are EN Awning tents with different sizes and specifications available for use.

Product Usage Instructions

1. Safety Instructions: It is important to read and follow all safety instructions before using the product. Do not use barbeques or gas heaters inside the awning tent as it produces carbon monoxide which accumulates inside the awning tent as there is no flue. This can result in suffocation.
2. Scope of Delivery: The product comes with an awning tent, additional air pole (only Ace AIR PRO 500), heavy-duty pegs and ladders pack, storm straps (only All-Season), curtain pack, hand pump, and transportation bag.
3. Setting up the Awning Tent: Refer to the operating manual provided with the product to set up the awning tent. The product also comes with a video tutorial on how to set up your motorhome static awning, drive-away awning, and caravan awning.
4. Size and Specifications: Choose the size of the awning tent based on the size of your vehicle. The size options available are S (235-265 cm), M (265-295 cm), and L (295-325 cm). Refer to the product manual for the exact specifications of each model.
5. Avoid Hazards: Do not use the product in hazardous conditions such as strong winds, snow, or heavy rain. This can damage the product and cause harm to individuals using it.
6. Additional Accessories: It is recommended to use additional accessories such as footprint groundsheet, roof lining, and mesh panel set for added comfort and protection.

© 2023 Dometic Group. The visual appearance of the contents of this manual is protected by copyright and design law. The underlying technical design and the products contained herein may be protected by design, patent or be patent pending. The trademarks mentioned in this manual belong to Dometic Sweden AB. All rights are reserved.

Please read these instructions carefully and follow all instructions, guide- lines, and warnings included in this product manual in order to ensure that you install, use, and maintain the product properly at all times. These instruc-tions MUST stay with this product.

By using the product, you hereby confirm that you have read all instructions, guidelines, and warnings carefully and that you understand and agree to abide by the terms and conditions as set forth herein. You agree to use this product only for the intended purpose and application and in accordance with the instructions, guidelines, and warnings as set forth in this product manual as well as in accordance with all applicable laws and regulations. A failure to read and follow the instructions and warnings set forth herein may result in an injury to yourself and others, damage to your product or damage to other property in the vicinity. This product manual, including the instruc-tions, guidelines, and warnings, and related documentation, may be subject to changes and updates. For up-to-date product information, please visit documents.dometic.com.

Find the “How To Set Up Your Motor-home Static Awning” video on
https://www.youtube.com/watch?v=o_tIndt5k0Q.

Find the “How To Set Up Your Motor-home Drive-away Awning” video on
https://www.youtube.com/watch?v=jZ00sLWLQQM.

Find the “How To Set Up Your Caravan Awning” video on
https://www.youtube.com/watch?v=hokC_gmD0lQ.

Explanation of symbols

• DANGER!
  Safety instruction: Indicates a hazardous situation that, if not avoided, will result in death or serious injury.

• WARNING!
  Safety instruction: Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

• CAUTION!
  Safety instruction: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

• NOTICE!
  Indicates a situation that, if not avoided, can result in property damage.

• NOTE
  Supplementary information for operating the product.

Safety instructions

DANGER! Failure to obey this instruction will cause death or serious injury.

Hazard of carbon monoxide poisoning
Never use a fuel-burning appliance such as bar-becues or gas heaters inside the awning tent. The burning process produces carbon monox-ide which accumulates inside the awning tent as there is no flue.

WARNING! Failure to obey these warnings could result in death or serious injury.

Fire hazard

• Keep all flame and heat sources away from this tent fabric.
• Ensure you know the fire precaution arrange-ments on the site.
• Do not cook inside the awning tent or use open flames.

Beware of suffocation

• Ensure ventilation openings are open all the time to avoid suffocation.

CAUTION! Failure to obey these cau-!tions could result in minor or moderate injury.

Risk of injury

• This device is not intended for use by persons (including children) with reduced physical, sen-sory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.
• Do not allow children to play around the awning tent and ensure that suitable protective footwear is worn. Guy lines are a trip hazard and pegs can be sharp.
• Cleaning and user maintenance shall not be made by children without supervision.
• Keep passage ways clear.

Scope of delivery

Ace AIR

Component/Quantity

• Awning tent 1
• Additional air pole (only Ace AIR PRO500) 1
• Heavy duty pegs and ladders pack 1
• Storm straps (only All-Season) 2
• Curtain pack 1
• Hand pump 1
• Transportation bag 1

Club AIR, Grande AIR, Rally AIR

Component/Quantity

• Awning tent 1
• Heavy duty pegs and ladders pack 1
• Storm straps (only All-Season) 2
• Curtain pack 1
• Hand pump 1
• Transportation bag 1

Leggera AIR

Component/Quantity

• Awning tent 1
• Heavy duty pegs and ladders pack 1
• Hand pump 1
• Transportation bag 1

Rally AIR D/A

Component/Quantity

• Awning tent 1
• Heavy duty pegs and ladders pack 1

Component/Quantity

• Storm straps (only All-Season) 2
• Throw-over strap pack 1
• Curtain pack 1
• Hand pump 1
• Transportation bag 1

Intended use

This awning tent is suitable for:

• motorhomes and caravans
• light to moderate weather
• touring

This awning tent is not suitable for:

• very strong winds or snowfall
• seasonal pitch* or commercial use

All-Season models have been designed for use on seasonal pitches.

This product is only suitable for the intended pur-pose and application in accordance with these instructions. This manual provides information that is necessary for proper installation and/or operation of the product. Poor installation and/or improper operat-ing or maintenance will result in unsatisfactory per-formance and a possible failure.

The manufacturer accepts no liability for any injury or damage to the product resulting from:

• Incorrect assembly or connection, including excess voltage
• Incorrect maintenance or use of spare parts other than original spare parts provided by the manufacturer
• Alterations to the product without express per-mission from the manufacturer
• Use for purposes other than those described in this manual

Dometic reserves the right to change product appearance and product specifications.

Using the awning tent

CAUTION! Risk of injury and mate-rial damage
Never open the zipper on the protective sleeve while an air pole is inflated. This will result in the air pole bursting.

NOTE

• When attaching to fixed awning rails, the optional Club/Ace/Grande extensions and sun-wings can be used.
• When attaching to cassette awning rails, it is recommended to not use the optional Club/Ace/Grande extension.

Before first use
Familiarize yourself with the product by carrying out a test set up before the product is used for the first time. Check if the scope of delivery is complete.

Choosing a site
Choose a flat site that is protected from wind:

1. If necessary, use a windbreak.
2. Choose a shaded site to avoid UV degradation of the fabric.
3. Avoid pitching under trees as falling branches, resin, etc. can damage the product.
4. Clear the site of sharp stones and debris to avoid damaging the groundsheet.
5. Set up the product with the doors facing away from the wind.

Setting up the awning tent

CAUTION! Risk of injury and mate-rial damage

• Do not use any type of compressor designed to inflate car tires.
• Only inflate the air poles into the green zone of the pressure gauge of the sup-plied hand pump (9 psi/0.62 bar).

NOTICE! Material damage

• Do not open or close the zippers by force.
• If a wind-out awning is used to attach the awning tent, support the wind-out awning while working to avoid putting too much stress on it. After attaching the awning tent, rewind the wind-out awning fully back into its housing.

NOTE

• The awning tent comes with heavy duty pegs. These will be suitable for many sites but for some types of ground special pegs will be needed. Ask your dealer.
• Drive the pegs at a 45° angle away from the awning tent into the ground.
• Peg each guy line in-line with the seam it starts from.

Keep the following tips in mind while setting up the awning tent:

• The figures provide a general overview of the set-up. The actual set-up will vary slightly based on the model of awning tent.
• Get help. The set-up is easier with more people.
• After standing the awning tent upright, check the corner pegs and re-peg if necessary. The groundsheet on the inside should be taut and in a rectangular shape.
• Peg the guy lines so that the awning tent is under tension without distorting the shape.
• If available, attach the storm straps.
• Check the guy lines from time to time to ensure adequate tension, if necessary use the runners to adjust.

Set up the awning tent as follows:

1. To protect the awning tent from dirt and dam-age, lay down a groundsheet or footprint before unpacking.

2. Unpack the awning tent.

3. Separate and identify the different compo-nents.

4. Proceed as shown to set up the awning tent (fig. 3 to fig. 22).
   Only Ace AIR PRO 500 made before January 2022:

5. Inflate the additional air pole.

6. Fix the inflated air pole into place in the middle back roof panel using the velcro fasteners.

You find the production data on the label next to the fire regulation label inside the back of the awning.

Dismantling the awning tent

NOTICE! Damage hazard
Do not use force when dismantling the awning tent. Otherwise you might dam-age any material.

1. Remove any dirt on the outside.
2. Close all window blinds or remove curtains.
3. Close all doors and openings.
4. If installed, push the canopy pole out of the sleeve, do not pull.
5. Remove all lines and straps.
6. Remove all pegs between the corner pegs.
7. Open the valves on each pole.
8. Wait until most of the air has been expelled.
9. Remove the four corner pegs.
10. Fold/roll the awning tent towards the valves to expel more air.
11. When deflated, roll the awning tent to fit into the carry bag.
12. Ensure that all parts are clean before packing them into the carry bag.
13.  If the awning tent is wet or damp, dry fully as soon as possible.

Dimension

Cleaning and maintenance

NOTICE! Material damage

• Do not use sharp or hard objects or cleaning agents for cleaning.
• Do not use alcohol based materials, chemicals, soap and detergents for cleaning.
• Remove bird droppings and tree resin as soon as possible to avoid perma-nent damage to the material.

1. If necessary, clean the product with clean water and a soft brush.
2. Apply impregnation against water and UV radiation before each trip.

Storing the awning tent

NOTE

• Fully set up the awning tent for clean-ing.
• Choose a sunny day for cleaning to ensure the material will dry thoroughly.

1. Clean the awning tent.
2. Air fully and ensure the awning tent is totally dry before packing away.
3. Store in a well ventilated dry place.

Troubleshooting

NOTE

• During first exposure to water there may be some moisture at the seams. Through this moisture the threads will swell and fill the holes that are created in the sewing process.
• A fully equipped spare parts kit should include:
  • Waterproofer
  • Repair tape and repair solution
  • Silicone spray for the zippers
  • Spare pegs

Problem/Solution

Awning tent only inflates with difficulties

• Check that the valve is fully screwed into the air pole.
• Check if the inflation tube is twisted at the valve.This may be indicated by noise. Untwist the inflation tube.
• Check that the hand pump is working.

Part of the awning tent does not inflate

• Check that all isolation valves that connect the air poles are open.

Part of the awning tent does not deflate

• Check that all isolation valves that connect the air poles are open.

Air poles are kinked

• Add more air (9 psi/0.62 bar).

Air leak

• Check that the valve is fully screwed into the air pole and the ring seal is in place.
• Check that the cap of the valve is done up tightly.
• Check for punctures, see chapter “Repairing a puncture in the air pole”.

Water leak

• Check for leaky seams, damaged tapings and moist areas.
• If you cannot find any leaks, see chapter “Condensation” on page 15.
• If you find any leaks, apply seam sealant.

Rip in the fabric

• Use repair tape to seal the fabric.
• Have repairs carried out by an authorized specialist.

Condensation
All awning tents suffer from internal condensation if one or more of the following conditions apply:

• High air humidity
• High ground moisture
• A drop in temperature

Severe condensation can run down the inside of the roof and drip off ties, tapes and other internal fittings and can be mistaken for leaking.

• Increase ventilation by opening doors and/or windows.
• Install a waterproof groundsheet.

Repairing a puncture in the air pole
If the air pole loses air, proceed as follows:

1. Unzip the outer sleeve holding the air pole.
2. If installed, close isolation valves.
3. Remove the air pole.
4. Deflate the air pole.
5. Unzip the protective sleeve to expose the inflatable tube.
6. Blow some air into the inflatable tube.
7. Submerge the tube in water.
8. Locate the puncture.
9. Use repair tape and repair solution to seal the hole.
10. Zip the inflatable tube back into the protective sleeve.
11. Zip the air pole back into the outer sleeve.

Disposal

• Place the packaging material in the appropriate recycling waste bins wherever possible.
• Consult a local recycling center or specialist dealer for details about how to dispose of the product in accordance with the applicable disposal regulations.

Warranty

The statutory warranty period applies. If the product is defective, please contact your retailer or the manufacturer’s branch in your country (see dometic.com/dealer).

For repair and warranty processing, please include the following documents when you send in the product:

• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault

Note that self-repair or non-professional repair can have safety consequences and might void the warranty.

The warranty covers manufacturing defects, materials and parts. The warranty does not cover fading of the cover and wear and tear due to UV radiation, misuse, accidental damage, storm damage, or permanent, semi-permanent* or commercial use. It does not cover any resulting damage. Please contact your dealer for claims. This does not affect your statutory rights.

All-Season models have been designed for use on seasonal pitches.

YOUR LOCAL DEALER
dometic.com/dealer.

YOUR LOCAL SUPPORT
dometic.com/contact.

YOUR LOCAL SALES OFFICE
dometic.com/sales-offices.

A complete list of Dometic companies, which comprise the Dometic Group, can be found in the public filings of:

DOMETIC GROUP AB
Hemvärnsgatan 15 SE-17154 Solna Sweden.

References

• Find a Dealer | Dometic.com

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