Elite 7 Active True Wireless Earbuds with Jabra ShakeGrip User Manual

June 5, 2024
Jabra

Elite 7 Active True Wireless Earbuds with Jabra ShakeGrip User Manual

Welcome

Thank you for using the Jabra Elite 7 Active. We hope you will enjoy  it!

Jabra Elite 7 Active features

  • Ultimate workout fit with ShakeGrip™
  • IP57-rated sweatproof protection
  • Rich, powerful, personalized sound
  • Adjustable Active Noise Cancellation (ANC) & HearThrough
  • Up to 8 hours of battery, 30 with the case

Jabra Elite 7 Active overview

Jabra Elite 7 Active

Product Overview

Wireless charging case

Wireless charging case

2.1 Included accessories

  • EarGels
    2.1 Included accessories

  • pre-mounted on the earbuds
    2.1 Included accessories

How to wear

How to wear

Insert each earbud into your ear and ensure the microphones are pointed towards your mouth.

Changing EarGels

For the optimal audio and ANC experience, it is recommended to take the MyFit test in the Sound+ app to ensure you have the best fit. If you don’t have a good fit, try a different eargel m,size. The fit should feel light and comfortable and you may need a different size EarGel for each ear. The medium EarGels are pre-mounted
on the earbuds.

Changing EarGels

How to charge

Get up to 8 hours on a single charge with ANC on, with a total charge of up to 30 hours with the charging case. If you use the earbuds without ANC and HearThrough, you’ll get even more battery, with up to 10 hours in the earbuds and a total of 35 hours with the charging case.

Charging the earbuds

Place the earbuds in the charging case and close the lid. It takes up to 2.5 hours to fully recharge the earbuds.

When the charging case is opened, the LEDs on the earbuds will light up red, yellow or green to indicate the battery status of the earbuds. The LED on the front of the charging case indicates the battery status of the charging case.

Fast charge the earbuds

When the earbuds are at low battery, placing them in the charging case for 5 minutes will fast charge the earbuds and give up to 1 hour of battery. Fast charging the earbuds requires that the charging case has a minimum of 30% battery

You can see the current battery status of the earbuds and charging case using the Jabra Sound+ app.

Charging the charging case using USB

It takes up to 2 hours and 30 minutes to fully charge the earbuds and the charging case using a USB-C charging cable.

The charging case uses the standard USB voltage of 5V +- 0.25V. It is not recommended to charge the earbuds using a power supply with a higher voltage.

Charging the charging case using the Jabra wireless charging pad

The charging case is Qi-certified. Place the charging case in the center of the Jabra wireless charging pad. The LED on the charging case will flash to indicate the charging case is placed correctly. It takes up to 2 hours and 30 minutes to fully charge the earbuds and the charging case.

Charging the charging case using the Jabra wireless charging
pad

What the LEDs mean

What the LEDs mean

EARBUD STATUS

High battery
Medium battery
Low battery

Power on
Power off
Pairing
Resetting

BATTERY STATUS WHEN OPENING CHARGING CASE

High battery
Medium battery
Low battery
Critically low battery (earbuds not charging)

BATTERY STATUS WHEN OPENING CHARGING CASE

CHARGING CASE STATUS WITH USB CABLE

High battery
Medium battery
Low battery
Fully charged
Firmware updating
Firmware update error (see Section 7.16)

Elite 7 Active True Wireless Earbuds with Jabra ShakeGrip User
Manual

CHARGING CASE STATUS WITH WIRELESS CHARGING PAD

High battery
Medium battery
Low battery
Firmware updating
Firmware update error (see Section 7.16)

Note: When fully charged, the LEDs on the charging case and wireless charging pad will turn off.

How to pair

Pairing with a mobile device

Pairing with a mobile device

  1. Power on the earbuds by removing them from the charging case. Alternatively, press the Left and Right buttons simultaneously to power the earbuds on.
  2. Press and hold (3 sec) the Left and Right buttons simultaneously until the earbud LEDs flash blue. The earbuds will now be ready to pair to your phone.
  3. Wear the earbuds and follow the voice guided pairing instructions to pair to your mobile device.

How to use

Using Induction

Power the earbuds off/on

To power off the earbuds, place them in the charging case.

To power on the earbuds, remove them from the charging case.

Alternatively, the earbuds can be manually powered off by pressing the Left and Right buttons on the earbuds simultaneously. To power on, press and hold (1 sec) the Left or Right buttons to power on each earbud individually.

Music controls

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Left earbud Function Right earbud

| Play/pause music| Press the Right button when not on a call

| Volume up| Press and hold the Right button
Press and hold the Left button| Volume down|

| Next track| Double-press the Right button when listening to music

| Restart track or previous track| Triple-press the Right button when listening to music
Repeat to skip to the previous track

All button functions can be reassigned using MyControls in the Jabra Sound+ app.

Call controls

Call controls

Left earbud Function Right earbud
Press the Left or Right button Answer call Press the Left or Right button
Double-press the Left or Right button End/Reject call Double-press the Left

or Right button
Press the Left or Right button| Mute/unmute microphone| Press the Left or Right button

| Volume up| Press and hold the Right button
Press and hold the Left button| Volume down|

All button functions can be reassigned using MyControls in the Jabra Sound+ app.

ANC, Hear Through and Voice assistant controls

ANC, Hear Through and Voice assistant controls

Left earbud Function Right earbud
Press the Left button when not on a call Cycle between HearThrough, ANC* and
Off

Double-press the Left button when not on a call| Activate Voice assistant (Siri, Google Assistant, Amazon Alexa)|

All button functions can be reassigned using MyControls in the Jabra Sound+ app.

*ANC must first be configured using the Jabra Sound+ app.

Adjustable Noise Cancellation (ANC)

Active Noise Cancellation (ANC) counters noise by detecting and analyzing the pattern of incoming sound and then generating an antinoise signal to cancel noise out. As a result, you experience a reduced level of surrounding noise during music.

Adjustable ANC must first be configured to your specific hearing profile using the Jabra Sound+ app before it can be used.

Left button ANC

| Cycle between HearThrough, ANC and Of| Press the Left button when not on a call

Adjustable Noise Cancellation \(ANC\)

HearThrough

HearThrough lets you pay attention to your surroundings and engage in conversation, when not on a call, without needing to remove the earbuds. The microphones pick up surrounding sounds and transmit them to the speakers.

Left button HearThrough

| Cycle between HearThrough, ANC* and Of| Press the Left button when not on a call

HearThrough can be adjusted using the Jabra Sound+ app.

HearThrough

*ANC must first be configured using the Jabra Sound+ app.

Sidetone

Sidetone enables you to hear your own voice when you are on a call. The benefit of Sidetone is that it enables you to determine how loud you are speaking.

Sidetone is on by default during calls and can be turned on/off using the Jabra Sound+ app.

Sidetone Setting

By default, Sidetone on/off cannot be controlled using the earbuds. However, it can be added to the earbuds using MyControls in the Jabra Sound+ app.

Mono earbud use

The right or left earbud can be used individually for music playback or for calls. To activate mono earbud mode, place the unused earbud into the charging case.

Left button Left earbud only

| Cycle between HearThrough, ANC* and Of| Press the Left button when listening to music
Answer call| Press the Left button
End/Reject call| Double-press the Left button
Mute/unmute microphone| Press the Left button when on a call
Activate Voice assistant| Double-press the Left button when not on a call
Adjust volume| Use the volume controls on the connected mobile device

*ANC must first be configured using the Jabra Sound+ app.

Right button Right earbud only

| Play/pause music| Press the Right button when listening to music
Answer call| Press the Right button
End/Reject call| Double-press the Left button
Mute/unmute microphone| Press the Right button when on a call
Next track| Double-press the Right button when listening to music
Restart track or previous track| Triple-press the Right button when listening to music
Repeat to skip to the previous track
Adjust volume| Use the volume controls on the connected mobile device

The left and right earbuds will automatically mrelink when both are placed in your ears.

Auto-pause music and calls

When one of the earbuds is removed from your ear, music will automatically pause.

To resume the music, return the earbud to your ear within 60 seconds. After 60 seconds, the music can be manually resumed by pressing the Right button.

Auto-pause music and calls

Sleep mode

To conserve battery, the earbuds will automatically power off when they are out of range of your mobile device for 15 minutes and are not in the charging case, or when they have been inactive for 30 minutes.

To exit sleep mode, press and hold (1 sec) the button on each earbud. Alternatively, place the earbuds in the charging case and then remove them from the charging case.

Sleep mode can be configured in the Jabra Sound+ app.

MyControls

MyControls is a feature in the Jabra Sound+ app that enables you to reassign any function to each of the earbud buttons, offering you the flexibility to configure the earbuds precisely to your personal preference.

By default, the functions listed below cannot be controlled using the earbuds, however these functions can be added to the earbuds using MyControls in the Jabra Sound+ app.

  • Sidetone on/off
  • Hold current call and answer incoming call
  • Switch between held call and current call
Multiple call handling

The earbuds can accept and handle multiple calls at the same time.

Multiple call handling


| End current call and answer incoming call| Press the Left or Right button

| Reject incoming call, when on a call| Double-press the Left or Right button

Voice assistant
Right button Voice assistant

| Activate Siri, Google Assistant, Amazon Alexa (device dependent)| Double- press the Left button when not on a call

Voice assistant settings can be configured using the Jabra Sound+ app.

Voice guidance and languages]

Voice guidance can be turned on/off and the language can be changed using the Jabra Sound+ app.

The following languages are available: English, French, German, Japanese, Mandarin Chinese, Korean.

Update firmware

The Jabra Elite 7 Active can be updated to the latest firmware version using the Jabra Sound+ app.

If notifications are enabled in the Jabra Sound+ app, you will receive an automatic notification when a firmware update is available.

If an error occurs during the firmware update, the LED on the charging case will flash red. To complete the update, connect the charging case to a power supply, remove the earbuds from the charging case and then place the earbuds back in the charging case and close the lid. The firmware update will restart.

Reset the earbuds

Resetting the earbuds clears the list of paired devices and resets all settings.

  1. Place both earbuds in the charging case.
  2. Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LEDs on the earbuds flash pink.
  3. Close the lid of the charging case for 5 seconds to complete the reset.

The earbuds will need to be re-paired to your mobile device. Remember to delete/forget the pairing in the Bluetooth menu on your mobile device.

Jabra Sound+ app

Jabra Sound+ app

Personalize your music with MySound
Customize ANC, HearThrough and MyControls
Register your 2-year warranty


Support

FAQ

View the FAQs on Jabra.com/help/elite7

How to care for your earbuds
  • Always store the earbuds in the charging case and safely protected.
  • To prevent the depletion of the battery lifetime or capacity, avoid storing the earbuds in hot or cold environments, such as a closed car in summer, or in winter conditions.
  • It is recommended to store the earbuds between -20°C and 45°C (-4°F and 113°F).
  • Do not store the earbuds for extended periods of time without recharging them (max. three months).
  • If the earbuds or the charging case become dirty, it is recommended to clean them with a soft, lint-free cloth that has been dampened with clean water.
  • The charging case uses the standard USB voltage of 5v +- 0.25v. It is not recommended to charge the earbuds using a power supply with a higher voltage.
Replacement accessories

Replacement or additional accessories can be purchased online at jabra.com/accessories.

Left and right earbud set

Left and right earbud set

  • Charging case

  • EarGels

Jabra wireless charging pad

Jabra wireless charging pad

USB charging cables

USB charging cables

Using replacement earbuds
  1. Place the replacement earbuds into the charging case and close the lid.
  2. Open the charging case lid and remove the earbuds.
  3. Wear the earbuds and follow the voice instructions to pair to your mobile device.
  4. Update the earbud firmware using the Jabra Sound+ app.
Using a replacement charging case

Before using a replacement charging case for the first time, it will need to be synced with your current earbuds and charged for 1 hour.

To begin syncing, place your current earbuds inside the replacement charging case and close the lid for 10 seconds. If the LED on the charging case flashes pink this indicates that the firmware is being updated. Please wait until the LED stops flashing pink before opening the charging case.

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