TORRAS iPhone 13 Pro Case Shockproof User Guide
- June 16, 2024
- TORRAS
Table of Contents
TORRAS iPhone 13 Pro Case Shockproof
Product Usage Instructions
Step 1: Checking Phone Model
- Unlock your iPhone 13 Pro.
- Open the Settings app.
- Scroll down and tap on General.
- Select About from the list of options.
- Look for the Model Name and verify that it matches “iPhone 13 Pro”.
Step 2: Contacting Customer Service
We recommend reaching out to our customer service specialists if you need any assistance with your TORRAS Case. You can contact us using one of the following methods:
- Visit the TORRAS product list on Amazon.
- Click on the “Ask a Question” button to send a message to us directly.
- Send an email to support@torraslife.com.
- Include details about your issue in the email.
- Expect a reply within 8 hours.
Specifications
- Compatible with iPhone 13 Pro
- Features a 6.1-inch screen
- Includes 3 lenses
FAQ
- Q: How do I check my phone model?
- A: To check your phone model, follow these steps:
- Unlock your iPhone 13 Pro.
- Open the Settings app.
- Scroll down and tap on General.
- Select About from the list of options.
- Look for the Model Name and verify that it matches “iPhone 13 Pro”.
- Q: How long does it take to receive a reply from customer service?
- A: You can expect a reply within 8 hours after contacting our customer service specialists.
- Q: What should I include in my email to customer service?
- A: When sending an email to support@torraslife.com, please provide detailed information about your issue. This will help us assist you more effectively.
Need Help With Your TORRAS Case? Get 100%Satisfaction Guaranteed!
USEFUL INFORMATION
- Before ordering, please ensure that your phone model is iPhone 13 Pro
- This model features a 6.1-inch screen with the 3 lenses.
Please go to Setting > General > About > Model Name. on your device to check your phone model.
CONTACT US
We recommend reaching out to our customer service specialists using one of the following methods:
- Visite TORRAS on Amazon’s product list and click the “Ask a Question”to send a message to us directly.
- Send an email to support@torraslife.com with details about your issue.
You can expect a reply within 8 hours in both methods.
Read User Manual Online (PDF format)
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