HiBOOST Plus Series Cell Phone Signal Booster Coverage Installation Guide

June 16, 2024
HiBOOST

HiBOOST Plus Series Cell Phone Signal Booster Coverage Installation Guide

Package Contents

Booster Light Patterns


LED| STATUS| INDICATION

ALARM

| Solid Green| Normal
Slow Flashing Green| Slight Overload
Quick Flashing Green| Overload
Quick Flashing Red| Booster automatically shut off due to strong overload
Power| Green| Normal
Off| DC Power Problem

ISO

| Solid Green| Normal
Slow Flashing Green| Slight Loopback
Quick Flashing Green| Loopback
Quick Flashing Red| Booster automatically shut off due to strong loopback

LED STATUS INDICATORS


LED| STATUS| INDICATION
Bluetooth| Slow Flashing Green| Bluetooth Disconnected
Quick Flashing Green| Bluetooth Connected

Wi-Fi

| Solid Green| Wi-Fi Disconnected
Slow Flashing Green| Wi-Fi Connected

Bands contained in the Gauges

Gauge Band Uplink Downlink

LTE700

| 12/17| 698-716MHz| 728-746MHz
13| 776-787MHz| 746-757MHz
CELL800| 5| 824-849MHz| 869-894MHz
PCS1900| 25/2| 1850-1915MHz| 1930-1995MHz
AWS2100| 4| 1710-1755MHz| 2110-2155MHz

Please focus on the gauge that contains the band you are using.

Getting Started

Step 1 Connect the Power Supply and the Booster

Step 2 Connect the Booster with the App Register an ID first and

log in. Add the booster to the device list.

Step 3

Find the cell tower & Determine the outdoor antenna’s position

  • Find the band you are using

Download NetWork Cell Info Lite in the Google store and open it.
It can be seen from the example picture that the frequency band is band 13. (According to the form before, you need to pay attention to Gauge LTE700)
Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to find the tower.
Note: Please take screenshots at this stage.

For ios

  1. Dial 3001#12345#

  2. Follow the instructions, take the screenshots as

  3. Find the cell tower

  4. Enter net

  5. Choose your own carrier and band

  6. Then enter the coordinate of where you are trying to install the signal booster, and press Enter
    (In fact when you open Cellmapper, the map on the right will automatically locate your area if you’ve given the site permission to access your location. If you found tower sites not even displayed on the map, it might because the app intercepts the locations for security reasons.)

  7. The map on the right will jump to the location, then you can scroll the mouse pulley, zoom it out, you will see the tower near the location. It would be better to take a screenshot of this page to guide the following installing Should you have any questions, please contact our tech support.
    Note:If you need help finding the tower, please contact our tech support and provide your carrier, band and screenshots taken in the last steps.

3.3Determine the outdoor antenna’ s position

The outdoor antenna is usually placed at one of the 4 ends of the roof.
Please choose the position according to the tower’ s location. Make sure there are no barriers between the antenna and the tower.

Step 4 Connect the outdoor antenna with the booster

Step 5 Adjust the outdoor antenna

Notes:

  • Have your outdoor antenna pointed to the cell tower you found before and observe the reading on the app. Adjust the outdoor antenna accordingly.4K Plus
  • Try to get the highest possible output power for each band and try to make 2-3 gauges turn green.
  • You can either observe the signal meter value (full output power is the best) or the signal description (Super is the best).
  • The full output power for 4k Plus is And the full gain is 65dB.

The full output power for 10k Plus is 12dbm. And the full gain is 68dB.

Step 6 Fix the outdoor antenna direction when you get the best output

power

Step 7 Install the booster and the cables

Since there’s a built-in indoor antenna in 4K/10K Plus, the booster shall be installed as a panel antenna. Please have your booster pointed to the area you would like to cover.

Step 8 Signal quality test

You could do the following:

  • First make sure the signal gauge value is unchanged from that during the outdoor antenna installation.
  • Do speed tests with the booster on and off, and make a
  • Check if the number of signal bars
  • Make a phone call or send messages and check if the voice and streaming are better.

Step 9 Fix the booster

Fix the booster with the provided expansion bolt and hook. Mount the signal booster in a dry and cool area, and it shall be easily accessible for maintenance.

Regular Problems and 1 normal status

If the booster is working normally, no further adjustment is required

4K Plus

OVERLOAD

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| >=8dBm| ****


Alarm light quick blinking green or red

| ****


Outdoor signal is too strong

| ****

Have your outdoor antenna pointed slightly away from the cell tower

CELL800| <60dB| >=8dBm
PCS1900| <60dB| >=8dBm
AWS2100| <60dB| >=8dBm


LOOP BACK

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| <8dBm| ****


ISO light blinking green or red

| ****


Inadequate separation of the indoor and outdoor antennas

| ****


1、Increase vertical and horizontal distance.

2、Make the indoor and outdoor antennas face

opposite directions.

3、Add barriers(e.g. walls)

CELL800| <60dB| <8dBm
PCS1900| <60dB| <8dBm
AWS2100| <60dB| <8dBm


POOR SIGNAL

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION


LTE700

| ****

=60dB

| ****

–/NEGATIVE

| ****






Alarm light and ISO light solid green

| ****






Input signal is too weak

| 1、Try adjusting the outdoor antenna to the best direction 2、Try adjusting the outdoor antenna to another cell tower 3、Try increasing the height of

the outdoor antenna and make

sure there are no barriers between the tower and the outdoor antenna

Please try these solutions until the output power reaches or is over -5dBm.


CELL800

| ****

=60dB

| ****

–/NEGATIVE


PCS1900

| ****

=60dB

| ****

–/NEGATIVE


AWS2100

| ****

=60dB

| ****

–/NEGATIVE


Normal but No Boosted Signal

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION


LTE700

| ****

=60dB

| ****

=-5dBm

|  | ****




1、The band is not supported

2、The Signal is from other carriers

| Check the band you are using again. If it stays at band66,get into the ‘Detail’ / ‘Setting’ of gagues on Signal Supervisor and switch off RF switch of AWS2100, then adjust the outdoor antenna again. It would be better if there are two persons and one can stay near the indoor antenna to check if the signal is boosted.


CELL800

| ****

=60dB

| ****

=-5dBm

| ****

Alarm light and ISO

 |  |  | light solid green
 |  |
PCS1900| >=60dB| >=-5dBm|


AWS2100

| ****

=60dB

| ****

=-5dBm

|

NORMAL

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| >=-5dBm| ****



Alarm light and ISO light solid green

|  |
CELL800| >=60dB| >=-5dBm
PCS1900| >=60dB| >=-5dBm
AWS2100| >=60dB| >=-5dBm

10K Plus

OVERLOAD

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| >=10dBm| ****


Alarm light quick blinking green or red

| ****


Outdoor signal is too strong

| ****

Have your outdoor antenna pointed slightly away from the cell tower

CELL800| <60dB| >=10dBm
PCS1900| <65dB| >=10dBm
AWS2100| <65dB| >=10dBm


LOOP BACK

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| <10dBm| ****


ISO light blinking green or red

| ****


Inadequate separation of the indoor and outdoor antennas

| 1、Increase vertical and horizontal distance.

2、Make the indoor and outdoor antennas face

opposite directions.

3、Add barriers(e.g. walls)

CELL800| <60dB| <10dBm
PCS1900| <65dB| <10dBm
AWS2100| <65dB| <10dBm


POOR SIGNAL

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION


LTE700

| ****

=60dB

| ****

–/NEGATIVE

| ****






Alarm light and ISO light solid green

| ****






Input signal is too weak

| 1、Try adjusting the outdoor antenna to the best direction 2、Try adjusting the outdoor antenna to another cell tower 3、Try increasing the height of

the outdoor antenna and make

sure there are no barriers between the tower and the outdoor antenna

Please try these solutions until the output power reaches or is over -5dBm.


CELL800

| ****

=60dB

| ****

–/NEGATIVE


PCS1900

| ****

=65dB

| ****

–/NEGATIVE


AWS2100

| ****

=65dB

| ****

–/NEGATIVE

Normal but No Boosted Signal

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION


LTE700

| ****

=60dB

| ****

=-5dBm

|  | ****




1、The band is not supported

2、The Signal is from Other Carriers

| ****

Check the band you are using again. If it stays at band66,get into the ‘Detail’ / ‘Setting’ of gagues on Signal Supervisor and switch off RF switch of AWS2100, then adjust the outdoor antenna again. It would be better if there are two persons and one can stay near the indoor antenna to check if the signal is boosted.


CELL800

| ****

=60dB

| ****

=-5dBm

| ****

Alarm light and ISO

 |  |  | light solid green
 |  |
PCS1900| >=65dB| >=-5dBm|


AWS2100

| ****

=65dB

| ****

=-5dBm

|
NORMAL

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| >=-5dBm| ****



Alarm light and ISO light solid green

|  |
CELL800| >=60dB| >=-5dBm
PCS1900| >=65tdB| >=-5dBm
AWS2100| >=65 dB| >=-5dBm

**** Note:

Some customers have some misunderstandings about boosters, and we would like to clarifyit here:
If you can’t even get a stable 1 bar outside the house or on the roof, then we suggest you return it as it won’t work in areas with very weak signal, the same is true of all boosters on the market.

Technical Specifications

Model No. 4K Plus 4K Plus Pro 10K Plus 10K Plus Pro
Working Band Band 12-17 / Band 13 / Band 5 / Band 25-2 / Band 4
UL Frequency Range(MHz) 698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755
DL Frequency Range(MHz) 728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155
Supported Standards CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE , 5G

and all cellular standards

Max. Gain| 65 dB| 68 dB
Max. output power| DL 10 dBm| DL 12 dBm
MGC (Step Attenuation )| ≥ 25 dB / 1 dB step
I/O Port| N-Female & SMA-Female
Impedance| 50 ohm
Environment Conditions| IP40
Dimensions| 69.71.4 in / 15224636mm
Weight| ≤ 5.0 lbs / 2 kg
Power Supply| Input AC100~240 V, 50/60 Hz, Output DC 12 V / 3 A

For more information

Download Signal Supervisor or enter our website.

  1. You can download the specific user
  2. You can reach our technical support for

3150 Premier Drive,Suite 130,
Irving, TX 75063
972-870-5666
[email protected] www.hiboost.com

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