TORRAS iPhone 14 Pro Max Shockproof Designed User Guide

June 16, 2024
TORRAS

TORRAS iPhone 14 Pro Max Shockproof Designed

TORRAS-iPhone-14-Pro-Max-Shockproof-Designed-product

Product Information

Specifications

  • Phone Model: iPhone 14 Pro Max
  • Screen Size: 6.7 inches
  • Lenses: 3

Product Usage Instructions

To ensure compatibility with your device, please follow these steps:

  1. On your iPhone 14 Pro Max, go to Settings.
  2. Select General.
  3. Tap on About.
  4. Under Model Name , check if it matches “iPhone 14 Pro Max”.

If your phone model matches, you can proceed with the following steps:

Method 1: Contacting Customer Service via Amazon

  1. Visit the TORRAS product list on Amazon.
  2. Click on the “Ask a Question” button.
  3. Compose a message detailing your issue.
  4. Send the message to us.

Method 2: Contacting Customer Service via Email

  1. Send an email to support@torraslife.com.
  2. In the email, provide details about your issue.

You can expect a reply from our customer service specialists within 8 hours using either method.

Frequently Asked Questions

  • Q: How can I check my phone model?
    A: To check your phone model, go to Settings > General > About > Model Name on your device.

  • Q: What is the screen size of the iPhone 14 Pro Max?
    A: The iPhone 14 Pro Max features a 6.7-inch screen.

  • Q: How many lenses does the iPhone 14 Pro Max have?
    A: The iPhone 14 Pro Max has 3 lenses.

  • Q: How long does it take to receive a reply from customer service?
    A: You can expect a reply within 8 hours using either the Amazon message or email method.

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USEFUL INFORMATION

  • Before ordering, please ensure that your phone model is iPhone 14 Pro Max.
  • This model features a 6.7-inch screen with the 3 lenses.
  • Please go to Settings> General > About > Model Name. on your device to check your phone model.TORRAS-iPhone-14-Pro-Max-Shockproof-Designed-fig-1

CONTACT US

We recommend reaching out to our customer service specialists using one of the following methods:

  1. Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly.
  2. Send an email to support@torraslife.com with details about your issue.

You can expect a reply within 8 hours in both methods.

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