acer Aspire 3 12th Gen Core i5 Processor Laptop User Manual
- June 15, 2024
- Acer
Table of Contents
- acer Aspire 3 12th Gen Core i5 Processor Laptop
- Product Information
- Product Usage Instructions
- FAQs
- Getting started
- YOUR ACER NOTEBOOK TOUR
- Icon 1
- Icon Item
- Icon 1 2
- Icon
- Icon 1
- Description
- RECOVERY
- Connecting to the Internet
- BATTERY PACK
- INTERNET AND ONLINE SECURITY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
acer Aspire 3 12th Gen Core i5 Processor Laptop
Product Information
This product manual contains important information about the usage and care of your Acer computer. Please read this manual carefully before using the product.
Product Usage Instructions
First things first
Your guides
This section provides an overview of the user manual and its contents. It is recommended to read this section before proceeding.
Basic care and tips for using your computer
This section provides essential care tips for your Acer computer, including handling, storage, and power management recommendations.
Turning your computer off
This section explains the proper procedure for shutting down your computer to ensure data safety and prevent hardware damage.
Taking care of your computer
This section provides guidelines on maintaining the physical condition of your Acer computer, including cleaning and avoiding potential hazards.
Taking care of your AC adapter
This section provides instructions on handling and maintaining the AC adapter for your Acer computer, ensuring proper charging and power supply.
Cleaning and servicing
This section provides detailed instructions on cleaning your computer,
including recommended cleaning materials and techniques.
It also covers servicing options and contact information for technical
support.
Guidelines for Safe Battery Usage
This section provides guidelines for safe battery usage, including battery charging, storage, and handling recommendations.
Internal battery
This section provides information on the internal battery of your Acer computer, including its location and how to replace it if necessary.
Your Acer notebook tour
Screen view
This section provides an overview of the screen layout and features of your Acer notebook, including display settings and customization options.
Keyboard view
This section provides an overview of the keyboard layout and function keys on your Acer notebook, including special keys and shortcuts.
Left view
This section provides information about the ports and connectors located on the left side of your Acer notebook, including USB Type-A and USB Type-C ports.
Right view
This section provides information about the ports and connectors located on the right side of your Acer notebook.
Base view
This section provides information about the base of your Acer notebook, including ventilation areas and additional features.
Using the keyboard
Lock keys
This section explains the function of the lock keys on your Acer notebook, including Caps Lock, Num Lock, and Scroll Lock.
Special keys
This section provides information on special keys and their functions on your Acer notebook, including multimedia controls and shortcut keys.
Hotkeys
This section provides a list of hotkeys and their functions on your Acer notebook, including system controls and navigation shortcuts.
The Windows OS Desktop
Tips and hints for using Windows
This section provides useful tips and hints for navigating and using the Windows operating system on your Acer notebook.
Where are my apps?
This section explains how to locate and access installed applications on your Acer notebook.
Can I turn off notifications?
This section explains how to manage notifications on your Acer notebook, including disabling them if desired.
How do I check for Windows updates?
This section explains how to check for and install Windows updates on your Acer notebook to keep your system up to date.
Where can I get more information?
This section provides information on additional resources and support channels for obtaining further assistance with your Acer notebook.
Using the Precision Touchpad
Touchpad gestures
This section explains the various touchpad gestures available on your Acer notebook for navigating and interacting with the operating system.
Changing touchpad settings
This section provides instructions on how to customize the touchpad settings on your Acer notebook according to your preferences.
Recovery
Creating a file history backup
This section provides instructions on how to create a file history backup of your important data on your Acer notebook to prevent data loss.
Backing up your wireless and LAN drivers
This section explains how to back up the wireless and LAN drivers on your Acer notebook to ensure network connectivity after system recovery.
Restoring your computer
This section provides instructions on how to restore your Acer notebook to its original factory settings using the recovery options.
Reset this PC and keep my files
This section explains how to perform a reset on your Acer notebook, keeping your personal files while removing installed applications and settings.
Reset this PC and remove everything
This section explains how to perform a complete reset on your Acer notebook, removing all personal files, applications, and settings.
Using a Bluetooth connection
Enabling and disabling Bluetooth
This section provides instructions on how to enable or disable the Bluetooth feature on your Acer notebook.
Enable Bluetooth and add a device
This section explains how to enable Bluetooth and connect external devices, such as headphones or speakers, to your Acer notebook.
Connecting to the Internet
Connecting to a wireless network
This section provides instructions on how to connect your Acer notebook to a wireless network for internet access.
Connecting to a wireless LAN
This section explains how to connect your Acer notebook to a wireless LAN (Local Area Network) for network access.
Connecting with a cable
This section provides instructions on how to connect your Acer notebook to the internet using a wired Ethernet cable.
FAQs
Q: Where can I register my Acer product?
A: You can register your Acer product by visiting the official Acer website and providing the requested information.
Q: What is HDMI?
A: HDMI stands for High-Definition Multimedia Interface, which is a standard for transmitting high-quality audio and video signals between devices.
Q: How can I find the model number and serial number of my Acer product?
A: The model number and serial number of your Acer product can
usually be found on a label on the bottom or back of the device.
You can also find this information in the product manual or through
the system settings on your computer.
Q: Can I upgrade the internal battery of my Acer notebook?
A: The internal battery of your Acer notebook is not user-replaceable. If you experience any issues with the battery, it is recommended to contact Acer support for assistance.
Q: How often should I clean my computer?
A: It is recommended to regularly clean your computer to prevent dust buildup and maintain optimal performance. The frequency of cleaning depends on the environment in which the computer is used
USER’S MANUAL
2 –
© 2023. All Rights Reserved. Aspire 3 15 Covers: A315-44P This revision:
September 2023
Important This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to change
without notice. Some features described in this manual may not be supported
depending on the Operating System version. Images provided herein are for
reference only and may contain information or features that do not apply to
your computer. Acer Group shall not be liable for technical or editorial
errors or omissions contained in this manual.
Register your Acer product
If your new device runs on Windows OS, you may have had your product
registered automatically while you start up your device with Windows OS. Log
in at www.acer.com/myproducts with the email address you registered for
Windows OS to review your product record. (Reset your password if you do not
know it.) If the record is not found, please follow the steps below to
register. 1. Ensure you are connected to the Internet. 2. Go to www.acer.com
/register-product. 3. Sign in or sign up for an Acer ID. 4. Enter S/N or SNID
of your device to register it.
Model number: Serial number:
Date of purchase:
__ Place of purchase:
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Getting started
In this section you will find:
· Useful information on caring for your computer and your health · Where to
find the power button, ports and connectors · Windows 11 interface overview ·
Tips and tricks for using the touchpad and keyboard · How to create recovery
backups · Guidelines for connecting to a network and using Bluetooth ·
Information on using Acer’s bundled software
FIRST THINGS FIRST
First things first – 5
We would like to thank you for making this Acer notebook your choice for
meeting your mobile computing needs.
Your guides
To help you use your Acer notebook, we have designed a set of guides: First
off, the Setup Guide helps you get started with setting up your computer. For
more on how your computer can help you to be more productive, please refer to
the User’s Manual. This guide contains detailed information on such subjects
as system utilities, data recovery, expansion options and troubleshooting.
Once you have connected to the internet, you can download updates for your
computer from: http://go.acer.com/support
1. The link will open the Acer Support webpage. 2. Scroll down to Drivers and
Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or product model. 3.
From this page you can also download and install the Acer identification
utility that will automatically detect your computer’s serial number and SNID
and allow you to copy it to the clipboard. 4. Once you have found your product
model, any updates, or documents will be listed.
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following: · Use the Windows shutdown
command: Press the Windows key or
select the Windows Start button, select Power > Shut down.
6 – First things first
· Right-click the Windows Start button > Shut down or sign out > Shut down.
If you need to power down the computer for a short while, but don’t want to
completely shut it down, you can put it to Sleep by doing any of the
following: · Press the power button. · Press the sleep hotkey. · Press the
Windows key or select the Windows Start button, select
Power > Sleep. · Right-click the Windows Start button > Shut down or sign out
Sleep.
Note If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
Taking care of your computer
Your computer will serve you well if you take care of it. · Only use the adapter provided with your device, or an Acer-
approved adapter to power your device. · Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator. · Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F). · Do not subject the computer to magnetic fields. · Do not expose the computer to rain or moisture. · Do not spill water or any liquid on the computer. · Do not subject the computer to heavy shock or vibration. · Do not expose the computer to dust or dirt. · Never place objects on top of the computer. · Do not slam the computer display when you close it. · Never place the computer on uneven surfaces.
First things first – 7
Taking care of your AC adapter
Here are some ways to take care of your AC adapter: · Do not connect the
adapter to any other device. · Do not step on the power cord or place heavy
objects on top of it.
Route the power cord and any cables away from where people walk. · When
unplugging the power cord, do not pull on the cord itself but
pull on the plug. · The total ampere ratings of the equipment plugged in
should not
exceed the ampere rating of the cord if you are using an extension cord. Also,
the total current rating of all equipment plugged into a single wall outlet
should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps: 1. Turn off the computer. 2.
Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or
aerosol cleaners. If your computer is dropped or visibly damaged, or does not
work normally, please contact your nearest authorized Acer service center.
8 – First things first
Guidelines for safe battery usage
Warning When using a charging cart or a small space to simultaneously charge
or operate multiple devices , the area must be well- ventilated and the
temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery charging
must be stopped when 100% capacity is reached. Continuous charging can cause
deformation or damage to the battery/ device.
Precautions when charging batteries The useful lifespan of a battery is
adversely affected by the following behavior:
· Constantly charging the battery/device when already at full capacity.
· Charging the battery/device at temperatures above 35 °C (95 °F) or below 0
°C (32 °F).
To prevent damage, follow these precautions:
· Stop charging the battery once it reaches 100% capacity; regularly or
frequently charging a fully charged battery for an extended period of time may
cause battery deformation or damage. We recommend that you recharge the device
when the battery level drops below 70% capacity.
· Do not charge battery in temperatures above 35 °C (95 °F) or below 0 °C (32
°F). Charging in abnormally high or abnormally low temperatures can cause
battery deformation or damage.
· The charging port must be clean and free from debris and should only be used
with Acer charging equipment. Use of a non-Acer battery or charging equipment
can cause damage to the product and will void the warranty.
· If you plan to store the device for a long period of time, turn-off the
device, remove AC power and store the product at room temperature (0 °C – 35
°C) in a dry (humidity: 45% – 80%), wellventilated area. Avoid direct
sunlight, high temperatures and high humidity. Do not leave your device’s
battery completely discharged for a long period of time; this may cause
battery deformation or damage. We recommend that the battery is checked and
charged to approximately 50% capacity every 6 months.
First things first – 9
· ONLY CHARGE THE BATTERY IN A CLEAN, WELL VENTILATED AREA.
Warning Batteries may explode if not handled properly. Do not disassemble or
dispose of batteries in fire. Do not short external contacts, crush, puncture
or otherwise tamper with batteries. Keep batteries away from children. Follow
local regulations when disposing of used batteries.
Precautions when replacing the battery Improper replacement or mishandling
could damage the battery, cause overheating, result in injury, and risk fire
or explosion.
· Device with built-in battery: A built-in battery must be replaced by an
authorized service center. Do not attempt to replace or remove the battery by
yourself.
· Device with removable battery: The battery should only be replaced with
parts approved by Acer. Do not replace the battery with any parts other than
approved ones.
This notebook uses a Lithium-based battery. Do not use it in a humid, wet or
corrosive environment. Do not put, store or leave your product in or near a
heat source, in a high temperature location, in strong direct sunlight, in a
microwave oven or in a pressurized container, and do not expose it to
temperatures over 50 °C (122 °F).
Failure to follow these guidelines may cause the battery to leak acid, become
hot, explode or ignite and cause injury and/or damage. Do not pierce, open or
disassemble the battery. If the battery leaks and you come into contact with
the leaked fluids, rinse thoroughly with water and seek medical attention
immediately. For safety reasons, and to prolong the lifetime of the battery,
charging will must not occur at temperatures below 0 °C (32 °F) or above 35 °C
(95 °F).
The full performance of a new battery is achieved only after two or three
complete charge and discharge cycles. The battery can be charged and
discharged hundreds of times, but it will eventually wear out. When the
operation time becomes noticeably shorter than normal, check an authorized
reseller to purchase a new battery.
10 – First things first
Use the battery only for its intended purpose. Never use any charger or
battery that is damaged. Do not short-circuit the battery. Accidental short-
circuiting can occur when a metallic object such as a coin, clip or pen causes
direct connection of the positive (+) and negative (-) terminals of the
battery. (These look like metal strips on the battery.) This might happen, for
example, when you carry a spare battery in your pocket or purse. Short-
circuiting the terminals may damage the battery or the connecting object. The
capacity and lifetime of the battery will be reduced if the battery is left in
hot or cold places, such as in a closed car in summer or winter.
Always try to keep the battery between 15° C and 25° C (59° F and 77° F). A
device with a hot or cold battery may not work temporarily,
even when the battery is fully charged. Battery performance is especially
limited in temperatures well below freezing. Do not dispose of batteries in a
fire as they may explode. Batteries may also explode if damaged. Dispose of
batteries according to local regulations. Please recycle when possible. Do not
dispose as household waste. Wireless devices may be susceptible to
interference from the battery, which could affect performance.
Note Please refer to www.acer.com for battery shipping documents.
Internal battery
· Do not attempt to replace a built-in rechargeable battery, battery
replacement must be done by an Acer- authorized repair facility.
· Recharge the battery by following the instruction included in the product
documentation.
Your Acer notebook tour – 11
YOUR ACER NOTEBOOK TOUR
After setting up your computer as illustrated in the Setup Guide, let us show
you around your new Acer computer.
Screen view
1 2
3
Icon 1
Item Microphones
2
Camera
3
Screen
Description Internal digital microphone for sound recording.
Camera for video communication or taking photos. A light next to the camera
indicates that the camera is active.
Displays computer output.
12 – Your Acer notebook tour
Keyboard view
3 1
2
Icon Item
1
Keyboard
2
Touchpad
3
Power button
Description For entering data into your computer. See “Using the keyboard” on
page 16. Touch-sensitive pointing device. The touchpad and selection buttons
form a single surface. Press down firmly on the touchpad surface to perform a
left click. Press down firmly on the lower right corner to perform a right
click.
Turns the computer on and off.
Left view
Your Acer notebook tour – 13
Icon 1 2
3 4/5
6
1 2 3 4 56
Item
Description
DC-in jack
Connects to an AC adapter.
Ethernet (RJ-45) port
Connects to an Ethernet 10/100/1000based network. Pull the lip down to open the port fully.
HDMI port
Supports high-definition digital video connections.
USB port
Connects to USB devices.
Connects to the provided USB Type-C
USB Type-C port power adapter and to USB devices with
with DC-in
a USB Type-C connector.
Supports DisplayPortTM over USB-CTM.
USB Type-A information
· USB 3.2 Gen 1 compatible ports are blue. · Compatible with USB 3.2 Gen 1 and
earlier devices. · For optimal performance, use USB 3.2 Gen 1-certified
devices. · Defined by the USB 3.2 Gen 1 specification (SuperSpeed USB).
USB Type-C information
· USB 3.2 Gen 2 with transfer speeds up to 10 Gbps. · Supports DisplayPortTM
audio/video output. · Delivers up to 3 A at 5 V DC for USB charging. · DC-in:
requires power adapter or power source providing 65 W at
19 V.
14 – Your Acer notebook tour
For optimal performance, please use a certified Acer power adapter or USB
Power Delivery device.
Right view
1 23
4
Icon
1
2 3 4
Item
Description
Power indicator
Indicates the computer’s power status.
Battery indicator
Indicates the computer’s battery status. Charging: The light shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode.
Headset/speaker jack
Connects to audio devices (e.g., speakers, headphones) or a headset with microphone.
USB port
Connects to USB devices.
Kensington lock Connects to a Kensington-compatible
slot
security lock.
Base view
Your Acer notebook tour – 15
1 2 3
Icon 1
2 3
Item Ventilation and cooling fan
Battery reset pinhole
Speakers
Description Allows the computer to stay cool. Do not cover or obstruct the
openings.
Simulates removing and reinstalling the battery. Insert a paperclip into the
hole and press for four seconds.
Deliver stereo audio output.
16 – Using the keyboard
USING THE KEYBOARD
The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows, special keys and hotkeys.
Lock keys
The keyboard has lock keys which you can use to turn keyboard functions on and off.
Lock key Caps Lock
Num Lock
Description
When Caps Lock is on, all alphabetic characters typed are in uppercase.
When Num Lock is on, the keypad is in numeric mode. The keys function as a
calculator (complete with the arithmetic operators +, -, *, and /). Use this
mode when you need to do a lot of numeric data entry.
Special keys
Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon.
Icon Function
Description
Speaker toggle Turns the speakers on and off.
Volume down Decreases the sound volume.
Volume up
Increases the sound volume.
Microphone toggle
Turns the microphones on and off.
Brightness down Decreases the screen brightness.
Brightness up Display toggle
Increases the screen brightness.
Switches display output between the display screen, external monitor (if
connected) and both.
Using the keyboard – 17
Icon
prt sc insert
Function Lock your computer
Flight mode
Description
Locks your computer to secure your information. You can enter password to
continue your work.
Turns on / off the computer’s network devices.
Touchpad toggle Turns the built-in touchpad on and off.
Snipping tool
Snips a rectangle, freeform, window or full screen to your clipboard.
Print screen
Take quick screen shots.
Insert
Turns Insert on or off.
Hotkeys
To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.
Hotkey Fn + F1-F12
Icon
Description Activates the F1 to F12 keys.
Note To swap the hotkey and special function of the F1 to F12 keys, change the function key setting in the BIOS (to open the BIOS press F2 when starting your computer, then select the Main menu and change Function key behavior to Function keys). (Specifications vary depending on model.)
18 – The Windows OS Desktop
THE WINDOWS OS DESKTOP
1
2345
6
78
Item
1
Settings
2
Start
3
Search
4
Task View
5
Widgets
Description Changes the apps settings for your computer.
Launches apps, through Pinned, Recommended, or All apps.
Types in the texts to search on your computer and the Internet.
Allows to switch between running applications and add the virtual desktop.
Provides the weather, news, stocks, and sports information.
6
Power
Shut down, sleep or restart your computer.
Displays the situation of network
7
Quick settings
connection, battery level and sound setting. You can toggle quick actions to
instantly adjust or open settings.
8
Notification
Displays the notifications and calendar.
The Windows OS Desktop – 19
Tips and hints for using Windows
We know this is a new operating system that will take some getting used to, so
we’ve created a few pointers to help you get started.
Where are my apps?
Move your cursor to the lower center of the screen and click search icon,
start typing the name of the app you would like to open.
How do I make an app appear on Start? If you’re in all apps list and you want
to make an app appear on Start, right-click an app and select Pin to Start.
How do I remove an app from Start? Right-click an app to select it and select
Unpin from Start to remove the app from Start.
How do I make an app appear on my taskbar? If you’re in all apps list and you
want to make an app appear on the taskbar, right-click an app and select More
Pin to taskbar.
Can I turn off notifications?
Press the Windows key or select the Windows Start button and select Settings > System > Notifications. From here you can enable/ disable notifications for all of your apps or choose which apps to enable/disable.
How do I check for Windows updates?
Press the Windows key or select the Windows Start button > Settings > Windows Update. Select Advanced options to configure the settings.
Where can I get more information?
For more information please visit the following pages: · Windows 11 information: support.microsoft.com/Windows · Support FAQs: support.acer.com
20 – Using the Precision Touchpad
USING THE PRECISION TOUCHPAD
The touchpad controls the arrow (or ‘cursor’) on the screen. As you slide your
finger across the touchpad, the cursor will follow this movement. The
Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and
accurate touchpad experience. Many applications support precision touchpad
gestures that use one or more fingers, however, some gestures may not be
supported by the specific application or program you are using.
Touchpad gestures
Single-finger slide
Slide a finger across the touchpad to move the cursor.
Single-finger press or tap
Press the touchpad down, or lightly tap the touchpad with your finger, to
perform a ‘click’, which will select or start an item. Quickly repeat the tap
to perform a double tap or ‘double click’.
Two-finger press
Lightly tap the touchpad with two fingers to perform a ‘right click’. In the
Start screen, this will toggle the app commands. In most apps this will open a
context menu related to the selected item.
Two-finger slide
Swiftly scroll through web pages, documents and playlists by placing two
fingers on the touchpad and moving both in any direction.
Two-finger pinch
Zoom in and out of photos, maps and documents with a simple finger-and-thumb
gesture.
Using the Precision Touchpad – 21
Three-finger press
Lightly tap the touchpad with three fingers to open the Search Windows.
Three-finger swipe
Swipe across the touchpad with three fingers. · Swipe up to open Task View.
Move the cursor over a
window and tap the touchpad to select that window, or swipe downwards to exit
Task View. · Swipe down to minimize all open windows and show Desktop; swipe
upwards to restore the minimized windows. · Swipe left or right to switch
between open windows.
Four-finger press
Lightly tap the touchpad with four fingers to open the Action Center.
Four-finger swipe
Swipe across the touchpad with four fingers. · Swipe up to open Task View.
Move the cursor over a
window and tap the touchpad to select that window, or swipe downwards to exit
Task View. · Swipe down to minimize all open windows and show Desktop; swipe
upwards to restore the minimized windows. The precision touchpad includes
added technology features that help recognize and prevent unintentional
gestures such as accidental taps, gestures, and pointer movement.
Note The touchpad is sensitive to finger movement; the lighter the touch, the
better the response. Please keep the touchpad and your fingers dry and clean.
22 – Using the Precision Touchpad
Changing touchpad settings
To change the touchpad settings to suit your personal requirements, please do
the following. 1. In the icon tray in the lower right-hand corner of the
screen, select
the Network, Sound and Battery icon to open the Quick settings pane.
2. Select All settings.
3. Select Bluetooth & devices > Touchpad
4. Now you can adjust the settings to suit your personal needs. You can
switch off the touchpad if you prefer to use a mouse. Or you can adjust the
touchpad sensitivity to suit your needs. Scroll down to see more settings.
RECOVERY
Recovery – 23
If you are having trouble with your computer, and the frequently asked
questions (see Got a question? on page 58) do not help, you can recover your
computer. This section describes the recovery tools available on your
computer. Acer provides Acer Care Center, which allows you to reset your PC,
refresh your PC, backup files/data or create a factory default backup. If you
cannot access Acer Care Center, click Settings in the Start menu, select
System and then click Recovery.
Note Acer Care Center vary depending on model or Operating System.
Creating a file history backup
Recovery Management allows you to quickly and easily back up your files
andrestore them if the originals are lost, damaged or deleted. 1. From Start,
select Care Center in all apps list then Recovery
Management. 2. Select the Backup tab and click Get started for Create backup
to
open the Backup window.
24 – Recovery
3. Click Set up syncing for OneDrive folder syncing to continue.
4. Make sure the folders that you want to back up are selected and click
Start back up to continue.
Recovery – 25
5. You can select View sync progress to watch files sync until it completes.
6. To open the OneDrive folder, double click OneDrive icon in the
notification area.
26 – Recovery
Backing up your wireless and LAN drivers
Back up your wireless and LAN drivers. You can use these backups to install
the wireless and LAN drivers if you install another operating system. 1. From
Start, select Care Center in all apps list then Recovery
Management. 2. Select the Backup tab and click Get started for Backup wireless
and LAN drivers. Choose a folder to save your drivers and select OK. 3. You
will be shown the backup progress on the screen.
Restoring your computer
Recovery Management allows you to quickly and easily restore your computer
back to its default status. You can choose to keep your files or remove them
before reinstalling Windows.
Reset this PC and keep my files
1. From Start, select Care Center in all apps list then Recovery Management.
2. Select the Restore tab and click Get started to open the Recovery window.
3. Click Reset PC to Choose an option.
Recovery – 27
4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.
28 – Recovery
5. Choose from the two options – Cloud download or Local reinstall to
reinstall Windows. (Ensure you are connected to the internet when using Cloud
download.)
6. Click Change settings to open the Choose settings options.
Recovery – 29
7. Choose your settings options and follow the instructions on screen. Click
Confirm then Next to continue.
Important If you have apps installed on your PC, they will be removed. 8.
Resetting the PC will reinstall Windows, change settings back to
their factory defaults and remove all preinstalled apps and programs without
removing your personal files. Click Reset to continue. This will take a while
and your PC will restart.
9. You will be shown the reset progress on the screen. The screen will turn
off during the reset process.
10.The screen will turn back on when it is installing Windows. Your PC will
restart several times during the reset process.
11.Follow the process until it completes.
30 – Recovery
12.When your PC has completed the reset process, Windows will have been reset
back to its factory default settings without removing your personal files.
Reset this PC and remove everything
1. From Start, select Care Center in all apps list then Recovery Management.
2. Select the Restore tab and click Get Started to open the Recovery window.
3. Click Reset PC to Choose an option.
Recovery – 31
4. Select Remove everything to reset your PC back to its factory default.
32 – Recovery
5. Choose from the two options – Cloud download or Local reinstall to
reinstall Windows. (Ensure you are connected to the internet when using Cloud
download.)
6. Click Change settings to open the Choose settings options.
7. Choose your settings options and follow the instructions on screen. Click
Confirm then Next to continue.
8. Click Reset to continue.
Recovery – 33
9. You will be shown the reset progress on the screen. The screen will turn
off during the reset process.
10.The screen will turn back on when it is installing Windows. Your PC will
restart several times during the reset process.
11.Follow the process until it completes.
12.When your PC has completed the reset process, Windows will use factory
default settings.
34 – Using a Bluetooth connection
USING A BLUETOOTH CONNECTION
Bluetooth is a technology enabling you to transfer data wirelessly over short
distances between many different types of devices. Bluetoothenabled devices
include computers, cell phones, tablets, wireless headsets, and keyboards. To
use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both
devices. 2. Your devices are “paired” (or connected).
Enabling and disabling Bluetooth
The Bluetooth adapter must be enabled on both devices. For your computer, this
may be an external switch, a software setting, or a separate Bluetooth dongle
plugged into the computer’s USB port (if no internal Bluetooth adapter is
available).
Note Please check your devices owner’s manual to determine how to turn on its
Bluetooth adapter.
Enable Bluetooth and add a device
Every new device must first be “paired” with your computer’s Bluetooth
adapter. This means it must first be authenticated for security purposes. You
only need to pair once. After that, simply turning on the Bluetooth adapter of
both devices will connect them. Bluetooth on your computer is disabled by
default. To enable your computer’s Bluetooth adapter, do the following: 1.
Press the Windows key or select the Windows Start button >
Settings > Bluetooth & devices, and click the toggle under Bluetooth to
enable/disable it. 2. Click on Add device then select the device that you want
to add. 3. Your computer will automatically start searching for devices, as
well as make itself visible to other devices.
Using a Bluetooth connection – 35
4. Select the device you wish to pair from the list of discovered devices.
5. After pairing, if there is a code displaying on the screen, enter that
code on the device to proceed the connection.
Note Some devices using older versions of the Bluetooth technology require
both devices to enter a PIN. In the case of one of the devices not having any
inputs (as in a headset), the passcode is hardcoded into the device (usually
“0000” or “1234”). Consult your device’s user manual for more information. You
can also enter the Bluetooth settings by selecting the Network, Sound and
Battery icon in the lower right-hand corner of the screen to open the Quick
settings pane. From here, you can enable or disable Bluetooth or right-click
on Bluetooth > Go to Settings to enter the Bluetooth settings.
Connecting to the Internet
CONNECTING TO THE INTERNET
This chapter includes general information on types of connections, and getting
connected to the internet. For detailed information, please refer to Network
connections on page 65. Your computer’s built-in network features make it easy
for you to connect your computer to the internet. First though, in order to
connect to the internet from home, you’ll need to sign up for internet
services from an ISP (Internet Service Provider) — usually a phone or cable
company — that will have to go to your home or office to set up internet
service. The ISP will install a small box, a router or modem, that will allow
you to connect to the internet.
Connecting to a wireless network
Connecting to a wireless LAN
A wireless LAN (or WLAN) is a wireless local area network, which can link two
or more computers without using wires. Once connected to WLAN, you can access
the internet. You can also share files, other devices, and even your internet
connection itself. Your computer’s wireless connection is turned on by default
and Windows will detect and display a list of available networks during setup.
Select your network and enter the password if required.
Warning Using wireless devices while flying in aircraft may be prohibited. All
wireless devices must be switched off before boarding an aircraft and during
take-off, as they may be dangerous to the operation of the aircraft, disrupt
communications, and even be illegal. You may turn on your computer’s wireless
devices only when informed that it is safe to do so by the cabin crew.
Acer computers feature a Flight mode hotkey that turns the network connection
on or off. You can use the network management options to turn your wireless
network on/off or control what is shared over the network.
Connecting to the Internet – 37
To connect to a wireless network, please follow the steps below. 1. Ensure you
have a wireless router/access point and current internet
connection through the ISP of your choice. Make a note of the wireless
network’s name and password (if necessary). If you are trying to connect to a
public network (such as at a coffeeshop), make sure you have the wireless
network’s name. Note Please refer to your ISP or router documentation for
details on connecting to the internet. 2. Click Network icon in the
notification area.
3. Select Manage WiFi connections.
Note If Wi-Fi is turned off, please click Wi-Fi icon to turn it on.
38 – Connecting to the Internet
4. You will see a list of available wireless networks. Select the one you
wish to use.
5. Once you select a wireless network, select Connect.
6. If required, enter the network’s password.
Connecting to the Internet – 39
40 – Connecting to the Internet
Connecting with a cable
Built-in network feature
If your computer has a network port, plug one end of a network cable into the
network port on your computer, and the other end into a port on your router
(refer to the image below.) Then, you’ll be ready to get online.
BLUELIGHT SHIELD
Bluelight Shield – 41
The Bluelight Shield can be enabled to reduce blue-light emissions from the
screen to protect your eyes.
To configure the Bluelight Shield, search for ‘Quick Access’ in the Start
Menu. From here you can toggle Bluelight Shield on or off, and you can choose
from four different modes to fit your needs:
No. Item
1
Low Reduction
2
Medium Reduction
3
High Reduction
4
Long Hour Mode
Description
Reduces blue light emission from the LED backlit screen by 10% to 25% for
basic protection.
Reduces blue light emission from the LED backlit screen by 26% to 45% to
protect your eyes.
Reduces blue light emission from the LED backlit screen by 46% to 65% for
maximum protection.
Professionally tuned to reduce eye strain over an extended period of time.
Note Specifications vary depending on model or Operating System.
Keeping your computer and data safe…
In this section you will find:
· How to secure your computer · Setting passwords · What you need to prepare
when you’re traveling · How to get the most out of your battery
Securing your computer – 43
SECURING YOUR COMPUTER
Your computer is a valuable investment that you need to take care of. Learn
how to protect and take care of your computer. Security features include
hardware and software locks — a security notch and passwords.
Using a computer security lock
The computer comes with a computer security slot for a security lock. Wrap a
computer security lock cable around an immovable object such as a table or
handle of a locked drawer. Insert the lock into the notch and turn the key to
secure the lock. Some keyless models are also available.
Using passwords
Passwords protect your computer from unauthorized access. Setting these
passwords creates several different levels of protection for your computer and
data: · Supervisor Password prevents unauthorized entry into the BIOS
utility. Once set, you must enter this password to gain access to the BIOS
utility. See Setting passwords on page 45. · User Password secures your
computer against unauthorized use. Combine the use of this password with
password checkpoints on boot-up and resume from Hibernation (if available) for
maximum security. · Password on Boot secures your computer against
unauthorized use. Combine the use of this password with password checkpoints
on boot-up and resume from Hibernation (if available) for maximum security.
Important Do not forget your Supervisor Password! If you forget your password,
please get in touch with your dealer or an authorized service center.
44 – Securing your computer
Entering passwords
When a password is set, a password prompt appears in the center of the display
screen. · When the Supervisor Password is set, a prompt appears when you
enter the BIOS utility. · Type the Supervisor Password and press Enter to
access the BIOS
utility. If you enter the password incorrectly, a warning message appears. Try
again and press Enter. · When the User Password is set and the password on
boot parameter is enabled, a prompt appears at boot-up. · Type the User
Password and press Enter to use the computer. If you enter the password
incorrectly, a warning message appears. Try again and press Enter.
Important You have three chances to enter a password. If you fail to enter the
password correctly after three tries, the system halts. Press and hold the
power button for four seconds to shut down the computer. Then turn on the
computer again, and try again.
BIOS UTILITY
BIOS utility – 45
The BIOS utility is a hardware configuration program built into your
computer’s BIOS. Your computer is already properly configured and optimized,
and you do not normally need to run this utility. However, if you encounter
configuration problems, you may need to run it. To activate the BIOS utility,
press F2 while the computer logo is being displayed.
Boot sequence
To set the boot sequence in the BIOS utility, activate the BIOS utility, then
select Boot from the categories listed on the top of the screen.
Setting passwords
To set a password on boot, activate the BIOS utility, then select Security
from the categories listed on the top of the screen. Find Set Supervisor
Password and enter a password to enable this feature. Once you have entered a
password for this feature, you may then enable/disable Password on Boot.
Remember to select F10 to properly save and exit the BIOS utility when you are
done making changes.
46 – Power management
POWER MANAGEMENT
This computer has a built-in power management unit that monitors system
activity. System activity refers to any activity involving one or more of the
following devices: keyboard, mouse, hard disk, peripherals connected to the
computer, and video memory. If no activity is detected for a period of time,
the computer stops some or all of these devices in order to conserve energy.
Saving power
Disable Fast startup Your computer uses Fast startup to start quickly, but
also uses a small amount of power to check for signals to start. These checks
will slowly drain your computer’s battery. If you prefer to reduce your
computer’s power requirements and environmental impact, turn off Fast startup:
Note If Fast startup is off, your computer will take longer to start from
Sleep. Your computer will also not start if it receives an instruction to
start over a network (Wake on LAN).
1. Press the Windows key or select the Windows Start button then search for
“Choose a power plan”.
2. Select Choose what the power buttons do.
Power management – 47
3. Select Change settings that are currently unavailable.
4. Scroll down and disable Turn on fast start-up. 5. Select Save changes.
48 – Battery pack
BATTERY PACK
The computer uses an embedded Lithium battery that gives you long use between
charges.
Battery characteristics
The battery is recharged whenever you connect the computer to the AC adapter.
Your computer supports charge-in-use, enabling you to recharge the battery
while you continue to operate the computer. However, recharging with the
computer turned off significantly reduces charge time. The battery will come
in handy when you travel or during a power failure.
Charging the battery
Plug the AC adapter into the computer, and connect to a mains power outlet.
Note You are advised to charge the battery before retiring for the day.
Charging the battery overnight before traveling enables you to start the next
day with a fully charged battery.
Conditioning a new battery pack Before you use a battery pack for the first
time, there is a conditioning process that you should follow: 1. Connect the
AC adapter and fully charge the battery. 2. Turn on the computer and complete
setting up the operating system. 3. Disconnect the AC adapter. 4. Operate the
computer using battery power. 5. Fully deplete the battery until the battery-
low warning appears. 6. Reconnect the AC adapter and fully charge the battery
again. Follow these steps again until the battery has been charged and
discharged three times.
Battery pack – 49
Use this conditioning process for all new batteries, or if a battery hasn’t
been used for a long time.
Warning Do not expose battery packs to temperatures below 0° C (32° F) or
above 45° C (113° F). Extreme temperatures may adversely affect the battery
pack.
The battery conditioning process ensures your battery accepts the maximum
possible charge. Failure to follow this procedure will prevent you from
obtaining the maximum battery charge, and will also shorten the effective
lifespan of the battery. In addition, the useful lifespan of the battery is
adversely affected by the following usage patterns: · Using the computer on
constant AC power. · Not discharging and recharging the battery to its
extremes, as
described above. · Frequent use; the more you use the battery, the faster it
will reach
the end of its effective life. An embedded battery has a life span of more
than 1,000 charge/discharge cycles.
Optimizing battery life
Optimizing battery life helps you get the most out of battery operation,
prolonging the charge/recharge cycle and improving recharging efficiency. You
are advised to follow the suggestions set out below: · Use AC power whenever
possible, reserving battery for mobile use. · Remove accessories that are not
being used (e.g. a USB disk
drive), as they can continue to draw power. · Store your PC in a cool, dry
place. The recommended temperature
is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to
self-discharge faster. · Excessive recharging decreases the battery life. ·
Look after your AC adapter and battery.
50 – Battery pack
Checking the battery level
The power meter indicates the current battery level. Rest the cursor over the
battery/power icon on the taskbar to see the battery’s present charge level.
Battery-low warning
When using battery power pay attention to the power meter.
Important
Connect the AC adapter as soon as possible after the battery-low warning
appears. Data may be lost if the battery is allowed to become fully depleted
and the computer shuts down.
When the battery-low warning appears, the recommended course of action depends on your situation:
Situation
The AC adapter and a power outlet are available.
The AC adapter or a power outlet is unavailable.
Recommended Action
1. Plug the AC adapter into the computer, and then connect to the main power
supply. 2. Save all necessary files. 3. Resume work. Turn off the computer if
you want to recharge the battery rapidly.
1. Save all necessary files. 2. Close all applications. 3. Turn off the
computer.
Traveling with your computer – 51
TRAVELING WITH YOUR COMPUTER
This section gives you tips and hints to consider when moving around or
traveling with your computer.
Disconnecting from the desktop
Follow these steps to disconnect your computer from external accessories: 1.
Save any open files. 2. Remove discs from optical drive. 3. Shut down the
computer or put it into Sleep or Hibernate mode. 4. Close the display cover.
5. Disconnect the cord from the AC adapter. 6. Disconnect the keyboard,
pointing device, printer, external monitor
and other external devices. 7. Disconnect the Kensington / Noble lock if you
are using one to
secure the computer.
Note Specifications vary depending on model.
Moving around
When you are just moving within short distances, for example, from your office
desk to a meeting room. Before moving the computer, close and latch the
display cover to place it in Sleep mode. You can now safely take the computer
anywhere you go within the building. If you are moving within a larger
distance, you may choose to shut down the computer.
Note The computer may enter Hibernation or Deep Sleep mode after being in
Sleep mode for a period of time.
52 – Traveling with your computer
What to bring
When you are just moving within short distances, you probably do not need to
bring anything with you other than your computer. If your battery is not fully
charged, you may want to bring the AC adapter with you to plug in your
computer. If you cannot find an electrical outlet, reduce the drain on the
battery by putting the computer in Sleep mode. Press the Sleep hotkey or close
the display cover whenever you are not actively using the computer.
When you are moving within a larger distance, for instance, traveling locally
or internationally, after shutting down the computer and disconnecting any
external devices, pack the computer in a protective case that can prevent the
computer from sliding around and cushion it if it should fall.
Ports and connectors…
In this section you will find:
· Information on the ports and connectors fitted to your computer
54 – Universal Serial Bus (USB)
UNIVERSAL SERIAL BUS (USB)
The USB port is a high-speed port which allows you to connect USB peripherals,
such as a mouse, an external keyboard, additional storage (external hard
disks), or any other compatible device.
Note Two USB standards are currently available on Acer computers: USB 2.0
(High-speed USB) and USB 3.2 Gen 1/Gen 2 (SuperSpeed USB). USB 2.0 ports on
Acer computers have a black tongue in the port, while USB 3.2 Gen 1/ Gen 2
ports have a blue tongue. For best performance, USB 3.2 Gen 1/ Gen 2 devices
should always be plugged into USB 3.2 Gen 1/Gen 2 ports. Consult your device’s
documentation to see which standard it supports. You can also charge devices
such as tablets, smartphones, or other devices through a USB port. Some USB
3.2 Gen 1/Gen 2 ports support charging devices when the computer is in
Hibernate or turned off. Additionally, you can use a USB hub to connect
multiple devices to a single USB port. Important When removing a USB storage
device, you should right-click on the USB icon in the Windows task bar and
select “Eject
USB TYPE-C PORT
USB Type-C port – 55
A USB Type-C port is a connector that allows you to easily connect USB Type-C
peripherals, such as additional storage (e.g. an external drive), or any other
compatible device.
The Type-C port is reversable; connectors may be inserted with either side up.
Note On Acer computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB,
10 Gbps). Other USB devices with a USB Type-C connector are supported, but
transfer speed may be reduced and certain functions will be disabled (such as
Thunderbolt video support).
Important When removing a USB storage device, you should right-click on the
USB icon in the Windows task bar and select “Eject
56 – Video and audio connectors
VIDEO AND AUDIO CONNECTORS
Add an external monitor to your computer via a video port. The type of port
available depends on your computer’s configuration.
Connecting a monitor
1. Check that the computer is powered off and the monitor power switch is
turned off.
2. Attach the video cable to the monitor port on the computer. 3. Connect the
monitor power cable and plug it into a properly
grounded wall outlet. 4. Follow any setup instructions in the monitor’s user’s
guide. 5. Turn on power to the monitor, then the computer. 6. The correct
resolution and refresh rate should be detected
automatically. If necessary, change the display settings used by the computer.
Note To access the display controls, right-click anywhere on the desktop and
select Display settings.
Headphones and microphone
One or more 3.5 mm jacks on your computer allow you to connect audio devices.
Use the headphone port to plug in stereo headphones or powered speakers;
connecting an audio device to the headphone port disables the built-in
speakers. Use the microphone port to connect an external microphone;
connecting a microphone disables the built-in microphone.
Note Some computers have a single “combo” port that allows you to use single-
pin headsets with a built-in microphone. These headsets are most commonly used
with smartphones.
HDMI
HDMI – 57
HDMI (High-Definition Multimedia Interface) is a high-quality, digital
audio/video interface. HDMI allows you to connect any compatible digital
audio/video source, such as your computer, a set-top box, DVD player, and
audio/video receiver to any compatible digital audio and/or video monitor,
such as a digital television (DTV) with a single cable.
The single cable keeps everything neat and tidy while ensuring easy connection
and the best audio and visual quality.
Got a question?
In this section you will find:
· Frequently asked questions · Troubleshooting information · How to protect
yourself while online · Where to find Acer service center contact information
Frequently asked questions – 59
FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during the use
of your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or boot up. Check if
power is being supplied to the computer (if your computer has a power
indicator, it will be off); if there is no power, check the following: · If
you are using on the battery, it may be low and unable to power the computer.
Connect the AC adapter to recharge the battery pack. You may need to wait a
few minutes before trying to turn your computer on again. · Make sure that the
AC adapter is properly plugged into the computer and to the power outlet. If
power is being supplied to the computer, check the following: · Do you have a
USB storage device (USB drive, CD drive or smartphone) plugged into your
computer? Unplug it and press Ctrl + Alt + Del to restart the system.
Nothing appears on the screen. The computer’s power management system
automatically blanks the screen to save power. Press any key to turn the
display back on. If pressing a key does not turn the display back on, three
things might be the cause: · The brightness level might be too low. Use the
Brightness up hotkey to adjust the brightness level. · The display device
might be set to an external monitor. Press the display toggle hotkey to toggle
the display back to the computer. · The computer may be in Sleep or Hibernate
mode (if there is a power LED, it will flash). Press and release the power
button to resume.
No audio is heard from the computer. Check the following: · The volume may be
muted. Look at the volume control (speaker)
60 – Frequently asked questions
icon in the taskbar. If it is crossed-out, click the icon and drag the slider
to the right to increase the volume. · The volume level may be too low. Check
the volume from the volume control (speaker) icon in the taskbar. You can also
use the volume control hotkeys to adjust the volume. · If headphones,
earphones or external speakers are connected to the headphone jack on the
computer, the internal speakers automatically turn off.
The keyboard does not respond. Try attaching an external keyboard to a USB
port on the computer. If it works, contact your dealer or an authorized
service center as the internal keyboard cable may be loose.
The printer does not work. · Make sure that the printer is connected to a
power outlet and that it is turned on. · Make sure that the printer cable is
connected securely to a USB port and the corresponding port on the printer.
I want to restore my computer to its original settings.
Note If your system is the multilingual version, the operating system and
language you choose when you first turn on the system will be the only option
for future recovery operations.
This recovery process helps you restore the C: drive with the original
software content that is installed when you purchased your computer.
Warning Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings. 1. If
there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the
BIOS utility and save changes. The system will reboot.
Frequently asked questions – 61
Note To access the BIOS utility, press F2 when you see the Acer logo during
boot up.
For more information, see Restoring your computer on page 26.
Requesting service
International Travelers Warranty (ITW) Your computer is backed by an
International Travelers Warranty (ITW) that gives you security and peace of
mind when traveling. An ITW passport came with your computer and contains all
you need to know about the ITW program. A list of available, authorized
service centers is in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, to receive
the benefits from our support centers. Attach your proof-ofpurchase to the ITW
passport. If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
Please visit www.acer.com.
Before you call Please have the following information available when you call
Acer for online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help solve
your problems efficiently. If there are error messages or beeps reported by
your computer, write them down as they appear on the screen (or the number and
sequence in the case of beeps). You are required to provide the following
information: Name: Address: Telephone number: Machine and model type: Serial
number: Date of purchase:
62 – Frequently asked questions
Frequently asked questions
Troubleshooting
This chapter shows you how to deal with common system problems. Read it before
calling a technician if a problem occurs. Solutions to more serious problems
require opening up the computer. Do not attempt to open the computer yourself;
contact your dealer or authorized service center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see “Error
messages” below. If the problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.
Error messages CMOS battery bad CMOS checksum error Disk boot failure
Equipment configuration error
Hard disk 0 error Hard disk 0 extended type error
Corrective action
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Insert a system (bootable) disk, then press Enter to reboot.
Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS
utility to reboot.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Frequently asked questions – 63
Error messages Corrective action
I/O parity error
Contact your dealer or an authorized service center.
Keyboard error or no Contact your dealer or an authorized service keyboard connected center.
Keyboard interface Contact your dealer or an authorized service
error
center.
Memory size mismatch
Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.
If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.
64 – Frequently asked questions
Internet and online security – 65
INTERNET AND ONLINE SECURITY
First steps on the net
Protecting your computer
It is vital to protect your computer from viruses and attacks over the
internet (see Internet security software on page 68). A comprehensive internet
security program is offered when you first start your computer. You should
activate this protection as soon as possible, certainly before you connect to
the internet.
Choose an Internet Service Provider
Using the internet has become a natural part of daily computing. Just a few
simple steps can connect you to a vast collection of knowledge and
communication tools. To accomplish these steps you should first select an
Internet Service Provider (ISP), which supplies the connection between your
computer and the internet. You should research the ISPs available in your
region, not forgetting to talk to friends and family about their experiences
or to check reviews and consumer reports. The ISP you select will provide
instructions on how to connect to the internet (you may need additional
software or a special box’ that connects to your phone line). Connection types Depending on your computer model, your location and your communication needs, you have several ways to connect to the internet. Dial-up Some computers include a telephone dial-up (
modem’) connector. This
allows you to connect to the internet using your telephone line. With a dial-
up connection, you cannot use the modem and the telephone simultaneously on a
single phone line. This type of connection is recommended only if you have
limited use of the
66 – Internet and online security
internet as the connection speed is low and connection time is typically
charged per hour.
DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a
micro-filter’ on each telephone socket to avoid
interference). To be eligible for DSL, you must be located near an DSL-
equipped phone exchange (service is sometimes unavailable in rural areas).
Connection speeds vary depending on your location, but DSL generally provides
very fast and reliable internet connection. As the connection is always-on, it
is generally charged at fixed monthly rates.
Note A DSL connection requires an appropriate modem. A modem is usually
provided by the ISP when you register. Many of these modems include an
`router’ that provides network and Wi-Fi access.
Cable A cable connection provides fast and always-on internet service via a
cable television line. This service is generally available in large cities.
You can use your telephone and watch cable TV at the same time you are
connected to the internet.
Cellular A cellular connection allows you to use cellular networks (such as
those used by a mobile phone) to connect to the internet while away from home.
The socket for a SIM card may be built in to your computer, or may require an
external device, such as a USB modem or even an appropriately equipped mobile
phone.
Note If your computer includes a SIM card slot, you require a compatible SIM
card and a contract with a cellular provider. Before using the cellular
features, check with your service provider to see if any additional charges
will be incurred, especially roaming charges.
Internet and online security – 67
Network connections
A LAN (Local Area Network) is a group of computers (for example, within an
office building or home) that share a common communications line and
resources. When you set up a network, you can share files, peripheral devices
(such as a printer) and an internet connection. You can set up a LAN using
wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi
or Bluetooth).
Wireless networks A wireless LAN or WLAN is a wireless local area network,
which may link two or more computers without using wires. Setting up a
wireless network is easy and allows you to share files, peripheral devices and
an internet connection.
What are benefits of a wireless network? Mobility Wireless LAN systems allow
you and other users of your home network to share access to files and devices
connected to the network, for example a printer or scanner.
Also you can share an internet connection with other computers in your home.
Installation speed and simplicity Installing a wireless LAN system can be fast
and easy and eliminates the need to pull cables through walls and ceilings.
Components of a wireless LAN To set up your Wireless network at home you need
to have the following:
Access point (router)
Access points (routers) are two-way transceivers that broadcast data into the
surrounding environment. Access points act as a mediator between wired and
wireless network. Most routers have a built-in DSL modem that will allow you
access to a high speed DSL internet connection. The ISP (Internet Service
Provider) you have chosen normally supplies a modem/router with the
subscription to their services. Read carefully the documentation supplied with
your Access
68 – Internet and online security
point/router for detailed setup instructions. Wireless adapter
Most computers feature a wireless module and Wi-Fi button that turns the
network connection on or off. You may also turn your wireless network on or
off, or control what is shared over the network with the network management
options.
Warning Using wireless devices while flying in aircraft may be prohibited.
Switch off all devices before boarding an aircraft; they may be dangerous to
the operation of the aircraft, disrupt communications, and even be illegal.
After take off, ask the cabin crew if you may enable Wi-Fi.
Surf the Net!
To surf the internet, you need a program called an internet browser. Microsoft
Edge provides an easy and secure web browsing experience. As soon as you have
your internet access installed and you are connected, from the Start Menu,
click the Microsoft Edge app or the icon located in the taskbar and take your
internet experience to a new level!
Acer website To get you started why not visit our website, www.acer.com. Acer
is dedicated to provide you with on-going personalized support. Check out our
Support section to get help tailored to your needs. www.acer.com is your
portal to a world of online activities and services: visit us regularly for
the latest information and downloads!
Internet security software
To help you stay ahead of cybercriminals, Acer has partnered with McAfee to
offer you security for all your devices.
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Select Acer computers include protection by McAfee McAfee is pre-installed on
select Acer computers, protecting your identity and financial data from
viruses, spyware, malware and other online threats. Learn more about how to
stay safe online and how to stay protected after your introductory
subscription ends.
Note Specifications vary depending on model or Operating System.
Staying ahead of cybercriminals Stay ahead of hackers and cybercriminals by
understanding the tactics they use to access your private data.
Ensure your software is up to date Cybercriminals rely heavily upon software
or platform vulnerabilities, as they are the easiest way to sneak malware into
a user’s device unnoticed, sometimes with little action on the user’s part.
Immediately after a software manufacturer announces an update, hackers are
ready with malware that can breach holes in the software that would have been
patched if the update was installed. How to stay safe: Perform any and all
software updates as soon as they are available.
Keep a lookout for fake or phishing emails Beware of emails that appear to be
from a friend or business colleague that you know but seem a little odd. Maybe
they didn’t capitalize your name or there are misspellings. The email might be
from cybercriminals who are trying to fool you into sending them your credit
card number, social security number, or logging into a fake bank website that
looks like yours but really isn’t. How to stay safe: Use a strong antispam
filter. If an email looks strange, don’t click on anything and delete it
immediately. Instead manually launch a browser and type in your bank’s website
address and log-in yourself.
Don’t be fooled if someone calls your phone A tech support scam is a form of
online fraud where people call you on the phone saying they’re Technical
Support from a trusted
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company like McAfee or Microsoft and that you have a virus. The main motive
behind these scams is to extort money from the victim. Cybercriminals can also
install malware such as keylogging software or backdoor Trojans in order to
gain access to personal information.
How to stay safe: Don’t fall for phone calls that tell you your software or
computer isn’t working. Never give your personal information like social
security or credit card numbers to someone that you don’t know over the phone.
Common threats cybercriminals use
Now you know a few very common ways cybercriminals try to sneak onto your
device or trick you into providing private information to them directly. Here
are a few of the types of malware they like to deploy once they’ve got into a
device and what to do if you’re ever infected.
Ransomware
A form of malware that will encrypt personal data files on your computer and
attached devices. Encryption converts files into another format, that can only
be opened with a specific decryption key. Once the ransomware installs itself,
it will display a warning message that the computer is now locked. The user is
given a specific amount of money to pay as a “fine” and a timeframe in which
to pay. Even if paid, the criminal might choose to not unencrypt the files
anyway!
What to do if you’re infected: Avoid getting infected in the first place by
staying protected with internet security software like McAfee Security. Also,
perform regular backups of all your data either online or to a separate
external hard drive that is only attached to your computer while performing
the backup. Ransomware has been known to lock access to external hard drives
attached to the computer.
If you are infected with ransomware, think twice before you pay the ransom.
There is no guarantee the cybercriminal will unlock your files and you’ll be
funding them to prey upon another innocent victim.
Botnets
A botnet is a string of infected, connected computers coordinated together to
perform a task. Botnets gain access to your machine through some piece of
malicious coding. Once the software is downloaded, the botnet will now contact
its master computer and let it know that everything is ready to go. Now your
computer, phone,
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tablet, or IoT device is entirely under the control of the person who created
the botnet. Most people who are infected with botnets aren’t even aware that
their computer’s security has become compromised!
What to do if you’re infected: If you’re infected you probably don’t realize
it as bots are notoriously quiet. Your Internet Service Provider might send
you a notification alerting you that they found a threat on your network and
that you need to remove the bot. If you have a bot, use internet security
software like McAfee to scan all of your devices.
Viruses/Malware
“Virus” is the commonplace word for all malicious software programs for years
now; however, a virus is just one type of malicious threat. A virus is
classified as a self-replicating piece of malicious code that travels by
inserting itself into files or programs.
What to do if you’re infected: Take steps to avoid infection by staying
protected with internet security software like McAfee.
Take special precautions when using public Wi-Fi
Public Wi-Fi is available just about everywhere, from the local coffee shop to
the hotels and airports you visit while traveling. While public Wi-Fi has made
our lives a little easier, it also poses security risks to the personal
information available on our laptops and smartphones. A virtual private
network (VPN) gives you online privacy and anonymity by creating a private
network from a public internet connection. VPNs mask your internet protocol
(IP) address so your online actions are virtually untraceable as well as
secure. One of the biggest security risks on public Wi-Fi are man-in-the-
middle attacks (MITM). These attacks are akin to eavesdropping. Data is sent
from point A (computer) to point B (server/website), and an attacker can get
inbetween these transmissions. They then set up tools programmed to “listen
in” on transmissions, intercept data that is specifically targeted as
valuable, and capture the data, such as your login credentials and passwords.
Use a virtual private network (VPN) to ensure your privacy and anonymity are
protected when you use public Wi-Fi. VPN services can encrypt all the data
that you send and receive while using a public Wi-Fi hotspot, securing your
information from hackers and other users of the same connection.
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For more tips on how to stay safe Good security habits can reduce your
exposure to online crime. By adopting a few basic behaviors, you can make big
strides in reducing cybercrime risk:
· Protect your accounts with strong, unique passwords that use a combination
of at least 10 uppercase and lowercase letters, symbols and numbers.
· Don’t click on random links or open unsolicited messages and attachments-
particularly from people you don’t know.
· Don’t access any personal information or social media accounts over
unprotected Wi-Fi networks.
· Use security software on your devices to help protect yourself from the
latest threats.
Protect your computer with Windows security tools Windows provides a variety
of protection applications.
Windows Updates
If you have an active internet connection, Windows can check for important
updates for your computer and install them automatically. These updates
include security patches and program updates that can improve your computing
experience and help protect your computer against new viruses and attacks.
References
- Windows help & learning
- Acer Laptops, Desktops, Chromebooks, Monitors & Projectors | Acer United States
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