acer XV272UV Monitor Firmware Update Tool User Guide

acer XV272UV Monitor Firmware Update Tool

Firmware Update Requirements

1. During firmware updating process, the monitor power source must be connected.

2. The USB Type-B (or Type-C) plug needs to be connected to the monitor, and for USB Type-A plug on the other side of USB cable needs to be connected to your computer.
   Notice: Do not unplug the USB cable or turn of power during updating progress.
   Figure 1. Scheme of Type-B plug connection.
   
   Figure 2. Scheme of Type-C plug connection.

3. Make sure the USB port setting of your monitor OSD is identical to the USB cable type you plugged. (Select OSD button→ System→ USB Port Select→ B-Type or C-Type)
   

4. Update take time : around 8 minutes (Take-time depends on your device)

Firmware Updating

1. Device status initialization.
   

2. Select Browse button, a file browse window may pop up.
   

3. Go through the path where the bin file exist and click Open button.
   

4. Click Update button and the Updated Notice window may pop up.
   

5. Select Continue to follow the next step.
   Notice: Do not unplug the USB cable or turn of power during updating progress
   

6. The utility would start preparing and update the firmware.
   

7. After the Updated Successful showed, please unplug the power cord of monitor and re-plug it again.
   

8. Update completed.

Troubleshooting

If there is a problem during updating, please refer to the below troubleshooting tips.

• Save the firmware project in other location.
• Run the utility with administrator privileges.

Monitor not detected| Check your USB and power cable connection.
Update error| Try following steps:

1. Close the firmware update utility.
2. Turn off the monitor.
3. Re-plug the power cord.
4. Turn on the monitor.
5. Try the update utility again.

Update progress bar not running|

1. Plug the cable to another Type-A USB port of your PC, and restart the update firmware.
2. Restart the computer.

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