niceboy charles Q10 Robotic Vacuum Cleaner User Manual

niceboy charles Q10 Robotic Vacuum Cleaner

Product Information

• Specifications
  • Model: Charles Q10
  • Type: Robotic Vacuum
  • Dimensions (Vacuum): L345 W345 H97 mm
  • Dimensions (Charging Base): L260 W211 H347 mm
  • Power: DC 14.8 V
  • Suction Power: 3500 Pa
  • Battery Type: Li-ion 5200 mAh
  • Dust Container Capacity: 400 ml
  • Water Tank Capacity: 250 ml
  • Charging Base Input: DC 24 V / 2 A

Product Usage Instructions

• Instructions for use
  • On/off button:
  • Short press – automatic cleaning/interruption of cleaning
  • Long press – switch the vacuum cleaner on/off
  • Home button:
  • Short press – return to the docking station
  • Long press for 3-5 seconds – fast connection with WIFI
  • Long press for more than 6 seconds – connect to WIFI using AP mode
• Operating Instructions
  • First run
  • Removal of blanks:
  • Remove the plugs located on the sides of the front bumper.
  • Connect the adapter to the charging base:
  • Place the charging stand flat against the wall. Do not place objects on the left and right sides within 1m and in front of the front within 2m. The base should not be located near objects with a strong reflective surface (mirrors).
  • Attach the side brushes:
  • Attach the side brushes to the vacuum cleaner.
  • Charging the device:
  • Place Charles in the charging base.
  • Turn Charles on using the power button on the top of the device.
  • You can insert it into the charging base either manually or by using the Home button located on the top of the vacuum cleaner.
• Connecting to the application
  • Download the app by scanning the QR code with your mobile phone or search “Niceboy ION” on Google Play/Apple App Store and download the app.
• FAQ
  • Q: How do I clean the dust container?
  • A: To clean the dust container, follow these steps:
  • Open the dust container lid (1).
  • Remove the dust container (21).
  • Clean the dust container and filter it with water.
  • Dry the dust container and filter thoroughly before reassembling.
  • Reattach the dust container to the vacuum cleaner and close the lid.
  • Q: How often should I replace the filters?
  • A: The HEPA filter (15) and fine cotton filter (27) should be replaced every 3-6 months, depending on usage and air quality.

Instructions for use

1. 1. On/off button
   • a. Short press – automatic cleaning/interruption of cleaning
   • b. Long press – switch the vacuum cleaner on/off
2. Home button
   • a. Short press – return to docking station
   • b. Long press for 3-5 seconds – fast connection with WIFI
   • c. Long press for more than 6 seconds – connect to WIFI using AP mode

1. Dust container lid
2. Water tank cap
3. Release button
4. Reset button
5. Charging contacts
6. Side brush
7. Cliff sensor
8. Wheel
9. Center wheel
10. Cliff sensor
11. Battery cover
12. Wheel
13. Main brush
14. Main brush cover
15. Water tank cap
16. Water funnel
17. Release button
18. Mopping cloth
19. Mop holder
20. Water outlet
21. Dust container
22. Charging connectors
23. Cover
24. Display
25. Infrared sensors
26. Suction hole
27. Odor indicator
28. Vacuum cleaner connection indicator
29. Station full indicator
30. LED display
31. Dump indicator LED
32. Button for manually dumping dust from the vacuum cleaner into the station

Operating Instructions

First run

• Removal of blanks
  • Remove the plugs located on the sides of the front bumper
  • Connect the adapter to the charging base. Place the charging stand flat against the wall. Do not place objects on the left and right sides within 1m and in front of the front within 2m. The base should not be located near objects with a strong reflective surface (mirrors).
• Attach the side brushes
• Charging the device
  • Place Charles in the charging base. You turn Charles on using the power button on the top of the device. You can insert it into the charging base either manually or by using the Home button located on the top of the vacuum cleaner.
  • Please charge the device for more than 6 hours when using it for the first time.
• Dual container for water and dust
  • The device is equipped with a dual tank for water and dust, thanks to which it is possible to vacuum and mop at the same time.
  • The dust container contains a washable HEPA filter, which should be washed with clean running water approximately every 15-30 days.
  • The filter itself should be replaced with a new one after approximately one year of use (if the filter is heavily soiled, it is advisable to change the filters more often). A low-foaming cleaning agent can be poured into the water container together with the water.

Connecting to the application

1. Download the app by scanning the QR code with your mobile phone or search „Niceboy ION“ on Google Play/Apple App Store and download the app.
2. Open the „Niceboy ION“ app and register a new account or use your existing one.
3. After logging in to the application, to add a product, click on the „+“ in the upper right corner and then on „Add device“.
4. Then go to the “Robotic Vacuum Cleaners” tab and select “Charles Q10”.
5. Place the vacuum cleaner in the charging base and turn it on with the power button.
6. There are two ways to connect to the application. For a faster and easier connection, we recommend using EZ mode.
7. EZ/Bluetooth mode – After selecting the Charles Q10 vacuum cleaner, select your WIFI and enter the password. Continue to the next page using the „Next“ button. Subsequently, select EZ/Bluetooth mode in the upper right corner and press the power button on the vacuum cleaner for approximately 3-5 seconds until an audible signal sounds and the LED indicator starts flashing rapidly. In the app, confirm that the light flashes quickly and wait until the vacuum cleaner connects to the app. If Charles does not connect, try repeating the process. Make sure your WIFI is transmitting at 2.4GHz. If the vacuum cleaner fails to connect even after the second attempt, try connecting using AP mode.
8. AP mode – After selecting the Charles Q10 vacuum cleaner, select your WIFI and enter the password. Continue to the next page using the „Next“ button. Subsequently, select AP mode in the upper right corner and press the power button on the vacuum cleaner for more than 6 seconds until the sound signal sounds and the LED indicator begins to flash slowly. In the application, confirm that the light blinks slowly. Then go to the WIFI settings on your phone and connect to the hotspot of the vacuum cleaner called „ SmartLife -XXXX“ (in place of XXXX will be the number of your hotspot). Wait until your phone connects to the hotspot. Some devices may prompt you to disconnect from the hotspot due to not transmitting the internet connection. In this case, click on Keep Connected and go back to the application. The device will automatically start pairing.
9. After successfully connecting the device, it is possible to edit the name of the device and add it to the room of your choice. Click „Finish“ to enter the vacuum cleaner interface. To connect to the application, your WIFI network must transmit at a frequency of 2.4 GHz.

Device status and cleaning settings

On Off

• When Charles is off, press and hold the power button, see the image above.
• The LED will stop flashing and Charles will go into standby mode

Standby Mode

• When Charles is in standby mode, the power button is green.

Automatic cleaning

• If you want to start automatic cleaning, press the power button briefly, then a beep will sound and automatic cleaning will occur.
• The automatic mode is suitable for comprehensive room cleaning.

Spot cleaning

• If you want to start spot cleaning, you must first connect the vacuum cleaner to the Niceboy ION application and let the vacuum cleaner map the space at least once. Then select spot cleaning in the application. Spot cleaning mode is suitable for cleaning smaller dirty places.
• Place Charles on the contaminated area with start spot cleaning. Charles will then start circling the area and return to the charging station after 2-3 minutes of cleaning.

Cleaning according to room selection

• If you want to start cleaning according to the room selection, you must first connect the vacuum cleaner to the Niceboy ION app and let the vacuum cleaner map the space at least once. Then select „room“ in the application. Spot cleaning mode is suitable for cleaning smaller designated rooms only.

Zone cleaning

• If you want to start zone cleaning, you must first connect the vacuum cleaner to the Niceboy ION application and let the vacuum cleaner map the space at least once. Then select „Zone“ in the application. The zone cleaning mode is suitable for cleaning areas that you create yourself in the application.

Y-mopping

• If you want the best possible result when mopping floor surfaces, we recommend turning on the Y-mopping function.
• You can find this function in the Niceboy ION app after clicking „Next“ in the vacuum cleaner interface.
• Charles then starts wiping in the shape of the letter Y, thanks to which he can wipe even dried dirt.
• This feature reduces battery life.

Other functions adjustable via the application

• Autoboost – automatic power increase after hitting the carpet.
• Time schedules – setting automatic cleaning at a given time.
• Room management – allows you to save up to 10 rooms.
• Prohibited zones – allows you to set zones in which the vacuum cleaner should not clean.
• Editing maps – by editing maps, you can divide or merge rooms, set the level of vacuuming and mopping in individual rooms, or change the order of cleaning individual rooms.
• Sound and volume settings – you can choose from three languages – Czech, English, or Slovak.
• Suction power – you can choose from three suction powers
• The amount of water discharged – can be selected from four water discharge settings during mopping
• Remote control – enables manual control of the vacuum cleaner via the application

Maintenance

2in1 dustbin

• Open the top cover of the device, take out the dual container, and empty the dirt
• The dual container contains two washable filters, which should be washed with clean running water approximately every 15-30 days.

Side brushes

• Turn Charles upside down (wheels), remove the sweeping brushes and clean them. If the application brushes are damaged, replace them with other ones.

Mopping cloth

• Turn Charles over, remove the mop cloth, and wash him. You can return it after drying.

Main brush

• To clean the center brush, first remove the plastic cover on it. Then remove the brush and clean it.

Cliff sensors

• Wipe the anti-fall sensors and charging pins on the bottom of the vacuum cleaner with a soft cloth.

Self-collection station

• When the self-collection station is full, the filling indicator on the station lights up.
• The Niceboy ION application will also notify you in the same way. To replace the dust bag, first, open the lid, slide out the bag, and throw it away.
• Then insert a new bag and close the lid of the station.
• If the self-collection station still reports that it is full even after changing the bag and the LED indicator on the station shows a red color, the dust tube may be blocked (following image, point no. 2).
• To clean it, first disconnect the station from the mains, then turn the station upside down and remove the transparent cover (following image, point no. 1). Then clean the tube and put the cover back on.
• It is recommended to clean the dust filter, which is located under the dust bag, with a wet cloth once a month.

Mopping

• First, remove the dual container, pour water into the water tank, and then return it to the vacuum cleaner.
• Attach the mop cloth to the mop holder. Then attach the mop holder to the vacuum cleaner.

Package contents

1. Robotic vacuum cleaner
2. Charging station with dust collector
3. Charging adapter
4. Side brushes
5. Cleaning brush
6. HEPA filter
7. 2in1 dustbin
8. Instructions manual
9. Mop rag
10. Dust bags
11. Dust bags

Parameters

• Product model: Charles Q10
• Dimensions: L345 W345 H97mm
• Dimensions of the station: L260 W211 H347mm
• Tension: DC 14.8V
• Suction power: 3500 Pa
• Battery capacity: DC 14.8V Li-ion 5200mAh
• The volume of dual container – dust: 400 ml
• The volume of dual container – water: 250 ml
• Cleaning time: up to 200 min
• Charging time: 300 min
• Nominal voltage range of the docking station: 220-240V
• Rated frequency: 50-60 Hz
• Nominal input voltage of the docking station: DC 24 V / 2 A

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