Apricus APHP-R290-260 All In One Hot Water Heat Pump Instruction Manual
- June 11, 2024
- Apricus
Table of Contents
Apricus APHP-R290-260 All In One Hot Water Heat Pump
Product Information
The All-In-One Air Source Water Heat Pump with a 260L Tank (APHP-R290-260) is an outdoor installation unit designed to provide hot water to residential and commercial properties. The unit is capable of sustaining weights in excess of 450kg and has a minimum dimension requirement of 600mm x 600mm. It has a built-in smart controller that is Wi-Fi enabled, allowing users to connect to the mobile app and monitor power usage.
Key Parts in the All-In-One Heat Pump
-
Cold water supply outlet (G3/4 female thread)
-
Hot water outlet (G3/4 female thread)
-
Condensing drainage elbow* (G1/2 female)
-
P&T relief valve* (850kPa)
-
Tempering valve (high performance recommended)
-
Expansion Control Valve (ECV) (if required by council
700kPa) -
Pressure Valve (500kPa)
-
Non-return/isolation valve
-
Electrical Cable
Product Specifications Overview
-
260L tank
-
Wi-Fi enabled smart controller
-
4 operational modes: ECO, Comfort, Boost, and Vacation
-
Requires a dedicated circuit protected by a 20A circuit breaker
Product Usage Instructions
Select Installation Location
Install the unit outdoors and avoid locations with falling debris such as
leaves. Do not place the system in locations with multiple walls or
structures.
Prepare the Base
The unit should be installed on a concrete plinth or stable structure
capable of sustaining weights in excess of 450kg. A minimum dimension of 600mm
x 600mm is required, and all four feet must be supported by the base being
used to avoid voiding warranties. Ensure that the system is installed level.
Plumbing and Wiring
The product must be wired on a dedicated circuit protected by a 20A circuit
breaker. The system is supplied with a 3-pin plug, but a 20A isolator switch
hard-wired to the system is highly recommended when an electrician is
available on site.
Air Bleed
Ensure at least one hot water tap is open inside the property. While the
system begins filling with water, you will hear air being expelled from the
open hot water tap. This ensures that no air pockets remain. Once water begins
running out of the hot water tap, the system is completely bled, and you can
then turn the tap off. Please bleed air out of PTRV as well.
Turning the System On
-
Remove the controller cover by simply loosening hand screws.
-
Unlock the screen by pressing the POWER button once.
-
Press and hold the POWER button for 3 seconds until the SUN symbol flashes.
-
Change the operational mode if required. The system has 4 operational modes, and the default mode is ECO.
-
Connect the controller to Wi-Fi and mobile app on the end-user app.
-
Return screen cover back onto unit after setting clock.
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INSTALLATION
ALL-IN-ONE AIR SOURCE WATER HEAT PUMP WITH A 260L TANK
INSTALLATION OPERATION
MAINTENANCE WARRANTY
APHP-R290-260
Quick Installation & Commissioning Guide
A Select installation location
a. This unit is designed for outdoor installation only. b. Avoid installation
in areas where falling debris, such as leaves, is
prevalent. c. Avoid placing the system in locations with multiple walls or
structures.
B Prepare the Base
a. The unit should be installed on a concrete plinth or stable structure
capable of sustaining weights in excess of 450kg.
b. A minimum dimension of 600mm x 600mm is required. Please ensure that all
four feet are supported by the base being used otherwise warranties may be
voided.
c. The system is to be installed level.
300mm 200mm
FAN OUTLET
600mm
C Plumbing and wiring
This product MUST be wired on a dedicated circuit protected by a 20A circuit
breaker. The system supplied with a 3-pin plug but 20A isolator switch hard
wired to the system is highly recommended when electrician is available on
site.
D Air bleed
Ensure at least one hot water tap is open inside the property. While the
system begins filling with water, you will hear air being expelled from the
open hot water tap. This ensures that no air pockets remain. Once water begins
running out of the hot water tap, the system is completely bled and you can
then turn the tap off. Please bleed air out of PTRV as well.
E Turning the system on
a. Remove the controller cover by simply loosening hand screws. b. Unlock the
screen by pressing the POWER button once. c. Press and hold the POWER button
for 3 seconds until the SUN symbol
flashes. d. Change the operational mode if required. The system has 4
operational
modes, and the default mode is “ECO”. d. Connect the controller to wifi and
mobile app on the end user app. f. Return screen cover back onto unit after
setting clock.
620mm
The back of the unit requires 50 mm spacing CONCRETE BASE
600mm
600mm
10
11
9
2 To Drain To Drain
3 4
To House 5
Cold Water 87 6
To Drain
1
1810
1. Cold water supply outlet (G3/4″ female thread)
2. Hot water outlet (G3/4″ female thread)
3. Condensing drainage elbow 4. P&T relief valve
(G1/2″ female)(850kPa) 5. Tempering valve
(high performance recommended) 6. Expansion Control Valve (ECV) (if required
by council 700kPa) 7. Pressure Valve (500kPa) 8. Non-return/isolation valve 9.
Electrical Cabel 10. Electrical Access 11. Electrical Access
*supplied with the system
Apricus | All-In-One Air Sourced Water Heat Pump
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Warnings & Certifications
SECTION
Certifications
Warning
This product has been tested against the following standards: AS 5125, AS 4692, AS 60335, AS 4020, AS 3498. The product is approved by SAA Approval, and it holds Watermark.
1. This appliance may deliver water at high temperature. Refer to the Plumbing Code of Australia (PCA), local requirements and installation instructions to determine if additional delivery temperature control is required.
2. For Outdoor Use Only.
3. This appliance must be installed, commissioned, and serviced by an authorized person in accordance with all applicable national/local rules and regulations which include:
a. AS/NZS 3500.4 National Plumbing and Drainage Code
b. AS/NZS 3000 Electrical installation
c. AS/NZS 2712.2007 Solar and Heat Pump Water Heaters: Design and Construction
d. AS/NZS AS 3498–2009 Water heaters and
hot-water storage tanks
1
e. The power cord chosen must be compliant with
AS/NZS 3191 and the nominal cross-sectional
area should be 1.5 mm2 or more and should
AS 3498
AS/NZS 2712
handle at least 20A (2 core and earth).
WM-040107
OMK40107
4. Removing the access cover or other water heating
system components may expose 240V wiring therefore
these components MUST only be removed by an
authorized person.
IMPORTANT
THIS APPLIANCE IS NOT INTENDED FOR USE BY PERSONS (INCLUDING CHILDREN) WITH
REDUCED PHYSICAL, SENSORY, OR CAPABILITIES, OR LACK OF EXPERIENCE AND
KNOWLEDGE.
5. If the systems power supply cord is damaged, it MUST BE replaced, this
should be completed by an authorized person to ensure potential hazards are
avoided.
6. Care should be taken not to touch the pipe work as it may be HOT and can
result in injury!
7. DO NOT place articles on or against this appliance.
8. DO NOT activate (turn on) the heat pump unless the cylinder is full of water.
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SECTION
9. This product must be on its own dedicated 20 A power circuit and protected
with a residual current device of 20 A rating (i.e., 20 A circuit breaker on
the switchboard).
10. Please ensure that the instruction plate and/or warning plates on the
unit must not be tampered with. These are attached to the external cover of
the heat pump.
11. This product must only be installed and serviced by a qualified
professional in the plumbing, Mechanical, and/or electrical industry.
· DO NOT store chemicals or flammable materials near this appliance.
· NEVER use a flammable spray such as hair spray, paint, etc. near this unit
as this may inadvertently result in a fire.
· Compliance with AS/NZS 5601 must be observed while storing the appliance.
· Do no pierce or burn the appliance.
· The appliance should not be stored or transported in an area with an
ignition source (e.g. Open flame).
12. A one-way isolating valve must be installed on the cold-water supply pipe
to support maintenance activities.
13. If the power supply cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified personnel to avoid
hazards.
· National and state regulations exist for the storage, transportation and handling of hazardous goods including flammable gasses. The maximum number of and configuration of the equipment permitted to be transported or stored together will be determined by the appliance regulations.
14. To avoid a hazard due to inadvertent resetting of the thermal cut-out, the appliance must not be supplied with an external switching device, such as a timer,
· If a refrigerant leak is detected, switch off the unit at the mains and
contact the service agent.
· DO NOT store chemicals or flammable materials
1
or connected to a circuit that is regularly switched
near this appliance.
on and off by the utility.
· If you suspect the refrigerant is leaking, then:
Installation & Operation
Do not smoke.
· Important notice: Please read this manual carefully before you attempt to
install this product. Failure to do so may result in the product not working
according to its design and may void the products warranty.
· This appliance uses R290 (propane) refrigerant, which is a classified as a
flammable gas (class 3) according to AS 1677 and must be serviced by a
refrigeration mechanic with an appropriate Australian refrigerant handling
license.
Do not operate electrical equipment. Isolate the device.
· End of life recycling
The refrigerant must not enter the atmosphere. The refrigerant can only be
removed by qualified professionals.
· If the refrigerant leaks, near an external ignition source, there is a possibility of ignition.
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Terminology
The following table provides descriptive definitions of common terminology used throughout this manual and other documents and materials relating to your Air-Source CO2 Hot Water System.
ASHP
An Air-Source Heat Pump, which is a device including different parts such as evaporator and compressor that heats up water using ambient air as the primary energy source.
ACL
Australian Consumer Law the national law for fair trading and consumer protection.
Claim
Any claim, action, proceeding, loss, damage, cost, expense or liability whatsoever incurred or suffered by or brought or made or recovered against any person.
Controller
A device used in the Heat Pump system to control the systems operational time and other set points which are required for the operation of the heat pump.
Corrosion
The process that involves deteriorating material due to oxidation.
Cylinder
Refers to the tank cylinder.
ECV
Expansion control valve: This is installed on the cold mains line to relieve excess pressure.
Electrical Conductivity
Amount of dissolved material in water, which relates to its ability to conduct electrical current through it.
Hardness
Water that is high in dissolved minerals.
Insulation
Materials used for heat retention.
pH Level
Measure of how acidic/basic water is.
2
PTR Valve
Pressure Temperature Relief Valve (PTRV): Installed on the hot water storage tank to relieve
pressure, and excessive temperatures. The temperature default setting is 99°C for temperature
and 850 kPa for pressure.
PLV Valve
Pressure limiting valve is installed on the cold main inlet of water to the system. The setting shall be 500 kPa.
Tempering Valve
A valve that mixes hot and cold water before supply to the hot water taps. The default setting is 50°C.
Storage Tank Container holding volume of water.
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Apricus | All-In-One Air Sourced Water Heat Pump
Product Specifications Overview
3.1 Key parts in the all-in-one heat pump 4 56 7
3 2
1
3
SECTION
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Figure 1 All-in-one heat pump key parts
1 Water Tank 2 Heat Pump System 3 Upper Cover 4 Front Decorative Board 5 Controller Fixing Plate 6 Controller 7 Protective Cover
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PRODUCT SPECIFICATIONS OVERVIEW CONT.
3.2 Air Source Heat Pump
PARAMETER
UNIT
VALUE
Model Number
APHP-R290-260
Refrigerant
R290
Refrigerant Volume
g
400
Rated Voltage/Frequency
V/Hz
220-240/50
Hot Water Production Rate
L/hr
65
Maximum Input Power (Heat Pump & Element)
W
2900
A
12
Rated Power & Current Rated Heating Capacity & COP COP at 22°c ambient & 20°c Water tank per AS 5125 Electric Element Rated Power & Current Storage Tank Capacity
Watts/Amp W
Watts Amp L
665/ 3 2750 4.49
6.74
1800 8 260
Water Pipe Size
Inch
G3/4
Waterproof Level
3
Tank PTRV Rating
IPX4
KPA
850
Noise
DB
43
Net Weight
KG
118
Installation Location
OUTDOOR
Operational Ambient Range
C
-7 to +43C
Compressor
GMCC/Toshiba – R290
Evaporator
Copper tube and aluminum fin type
Fan
Axial type
Tank
Enamel Carbon Steel
Heat Exchanger
Micro-channel wrap around water
Controller
Built-in touch screen with Wi-Fi
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Apricus | All-In-One Air Sourced Water Heat Pump
PRODUCT SPECIFICATIONS OVERVIEW CONT.
3.3 Storage tank
· The cylinder and heat pump are integrated. · The heat pump is located on top
of the storage tank. · The tank is made of Carbon Steel, and it comes
with a sacrificial anode as well as the electric anode. The electric anode
will reduce the frequency of magnesium rod (anode) replacement.
102 1165 1285 1810
SECTION
Condensate Water Inlet Safety Relief Valve Hot Water Outlet
3
Thermal Sensor Handle
Electric Anode Electric Heating Element
Anode
Cold Water Inlet
620mm Diameter
Figure 2 All-in-one heat pump and tank dimensions and port/sensor locations
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PRODUCT SPECIFICATIONS OVERVIEW CONT.
3.4 Smart Built-in Controller (Wi-Fi enabled) with power usage monitoring
feature
SECTION
3 Figure 3 The Built-on controller is accessible by removing the front labelling cover
THE CONTROLLER IS NOT IP RATED SO THE COVER MUST BE ALWAYS IN PLACE AND FITTED IN THE WITH THE SCREW SUPPLIED.
The controller can be used for the following purposes:
1. To monitor the systems operational parameters such as tank temperature,
power usage, ambient data, etc.
2. To change or adjusting the operation mode. The system has 4 operational
modes. The default mode is “ECO” which relies on the heat pump for the supply
of hot water exclusively (precludes input energy from the electric element).
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How the System Works
The air source water heater heat pump has two main parts (see figures below).
Top Section
The top part of the heat pump encapsulates the following components: the
compressor, evaporator, and fan. The air in the ambient is drawn into the unit
via the axial fan and the energy from the air is absorbed by the R290
refrigerant through the evaporator (i.e., air to refrigerant heat exchanger).
As the air is cooled down it exits from the side of heat pump. The refrigerant
absorbs the thermal energy where it is superheated (extremely HOT). The
superheated steam is transferred to the bottom section of the heat pump via
refrigerant lines. These lines wrap around heat exchanger and the cooler
refrigerant goes back to the top section of the heat pump and the heating
cycle repeats.
HOT AIR IN
COLD AIR OUT
Heat Pump
Refridgerant lines
Bottom Section
The bottom section of the heat pump
4
is where the heat transfer occurs
via the coils which wrap around the
storage tank. It must be noted that
there is no direct contact between
the water and refrigerant. The
refrigerant receives heat from air
and simply transfers that to the
water tank via heat conduction
using a microchannel wrap
around heat exchanger.
Water tand and wrap around heat exchanger
Figure 4 General schematic of how system works (internal and external of the
heat pump system)
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HOW THE SYSTEM WORKS CONT.
Dryer 1-Way Valve
4
EEV
4-Way Valve
Evaporator
T1
High Pressure Switch
T2
T4
T2
Compressor
Figure 5 Heat Pump Components and refrigerant cycle
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Installation
5.1 Delivery
· The heat pump must be always stored and transported in a near vertical
position with a tilt ratio of no more than 30°. Transporting or storing the
unit in a horizontal position will void the warranty.
· The system should always be transported in its packaging.
· Any marks caused by inappropriate handling are not deemed as defects and are
not covered under warranty.
SECTION
5
Pallet for transport only
Do NOT tilt beyond 30°
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INSTALLATION CONT.
5.2 Location, Spacing around the unit, and Air flow
Location
Air flow
· Do not install this equipment indoors.
· The location selected for the unit must allow sufficient space for
installation and maintenance.
· The inlet and outlet fan must have no obstacles blocking them.
· Please ensure that the installation location complies with the requirements
of AS/NZS 5601 as it pertains to the heat pumps that containing a flammable
refrigerant.
· This unit is designed for external operation only and requires a continuous
supply of air to operate efficiently.
· Avoid installation in areas where falling debris such as leaves is excessive
· Avoid placing the system in locations with multiple walls or structures
(i.e., consult with Figure 7 and Figure 8).
· Always maintain the optimum perimeter from all structures (see below)
· The electrical access point and display panel should
· If installed under fixtures or home eves, there must be
always be accessible.
a minimum 300 mm clearance between the top of the
· It is recommended that the unit is not installed with two meters of any bedrooms.
unit, 600 mm on the right-hand side of the system (when facing unit) and on the left-hand side of the system. The unit must be installed a minimum of 50
· The installation location must be as close as possible to
mm off your home’s wall so that the entire unit can be
the internal hot water outlets.
accessed during any servicing work as well as to
· When installing the unit do not install it within a range
prevent circulation of cold air.
of 3 meters from a neighbor’s window or door (this
· The unit should be installed so that the control interface
excludes garage doors and/or sheds).
is accessible to users and that there is clear access to
the electrical panel at the back of the system. Where
incorrect installation has occurred warranties may be
void or additional charges may be required to ensure
5
that the system is compliant with the manufacturers guidelines.
300mm 200mm
FAN OUTLET
600mm
50mm 200mm
FAN OUTLET
600mm
SECTION
Figure 6 The minimum spacing required for the sufficient air flow from the system
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min 2230mm
SECTION
INSTALLATION CONT.
5.3 Base
· The Support surface must be flat (i.e., horizontal) and designed so it can bear the heat pump’s weight, is easy to install vertically, and designed to minimize noise or vibration from the unit.
min 300mm
· The unit should be installed on a concrete plinth or stable structure capable of sustaining weights in excess of 400 kg. The supporting structure must not shift over time (due to water drainage etc.). A concrete base should be at least 50 mm thick the minimum dimension of the concrete base should be 600 mm x 600 mm.
min 50mm
· Please ensure that all four feet are supported on the concrete base being used failure to do so may void the products warranty.
· Proper drainage should be observed for any overflow in accordance with AS/NZS 3500.2.
· When installed the unit must be completely vertical and level as to ensure that any condensation can be properly drained away from the unit, failure to do so may void the product warranty.
Concrete Base
5
0° Tilt
CONCRETE BASE
Figure 7 Minimum spacing around the heat pump and a sample dimension of base support
600mm
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600mm
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SECTION
INSTALLATION CONT.
5.4 Plumbing
The plumbing of system is shown below.
· The water inlet/outlet port connections are at G 3/4″
· All pipework must be sufficiently insulated with a minimum 13 mm closed cell
insulation that is IP rated.
· Only use quality copper piping for the final connections to the unit.
· Connect the pipes according to the drawing s upplied and insulate all pipes.
· The water inlet/outlet requires a fitting.
· The safety relief valve comes with the product and must be fitted and piped
to the drain that has been installed.
· The safety relief valve on the tank, the PTRV (item #4 in figure 8), needs
to be opened every six months to ensure it works correctly and is not blocked.
Failure to do so may void the warranty.
· The process of heat extraction from the atmosphere through evaporator coils results in the production of water in the form of condensation. To collect this water by-product a Condensate Tray is located on top of the water storage tank. Overflow from this tray runs out through the Condensate Drain (item #3 in figure 8). The systems condensate drain is connected by a 1/2-inch copper elbow. Drain the condensate from the elbow to the nearest storm water via copper piping. If not drained properly, the condensate line will attract termites as well produce algae and moss growth. The Condensate line should be free of kinks and as the water is gravity fed, this should be vertical to ensure the free flow of water. Connecting any pipe directly to the condensate line without an air gap will void warranties.
5
Handle
Condensate Drainage Elbow
Dish
Drainage Pipe
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Apricus | All-In-One Air Sourced Water Heat Pump
INSTALLATION CONT.
SECTION
· Insulate the drainage pipe to avoid freezing in cold weather.
· Do not hold down the handle of the safety valve as this could damage it.
· Ensure the drain is clear of any blocks.
· Once all the pipe work is complete and all connections are tight, the
install can commence filling the unit with cold water. Open the cold-water
inlet isolating valve to begin the process. As the water begins to fill up
inside the tank, you can release the buildup of pressure by slowly opening the
safety relief valve. Repeat this process until the tank is full and water
begins to flow out of the safety relief valve.
· The minimum cold-water pressure must be 200 kPa
· During operation and heat pump cycle, there will be condensation droplets
forming within the heat pump. Always ensure the condensate pipe is connected
to the drainage network.
· PTRV
The system is supplied with a loose Pressure & Temperature Relief (PTR)
valve appropriate to the pressure rating of the water heater tank. If the PTR
valve is not present, please contact your supplier. The valve Rated capacity:
850kPa; 10kW; Set temperature: 93-99°C.
The supplied PTR valve must be installed at Point 4 in the below figure.
The PTR valve must be insulated
The relief valve must be installed so that the drain line is facing
downwards at all times with the discharge point remaining open to the
atmosphere.
· Pressure reducing valve
It is mandatory to be installed in accordance with AS 3500. This must be
rated 500 kPa on the cold inlet to the tank.
· Tempering valve
It is mandatory to be installed in accordance with AS 3500. The typical set
point is 50°C.
· Expansion control valve
The local requirements must be checked with the installer to see if this is
required as part of the installation. This should be rated no more than 700
kPa.
· Non return isolation valve
It is highly recommended that this is installed to allow the hot water
system to be isolated from the rest of the homes water supply, making
servicing, draining and replacing the unit easy.
3
2
4
To Drain
To Drain
To House
5
5
Cold Water 87 6
To Drain
1
Figure 8 Detailed Plumbing diagram
1. Cold water supply outlet (G3/4″ female thread)
2. Hot water outlet (G3/4″ female thread)
3. Condensing drainage elbow 4. P&T relief valve
(G1/2″ female)(850kPa) 5. Tempering valve
(high performance recommended) 6. Expansion Control Valve
(ECV) (if required by council 700kPa) 7. Pressure valve (500kPa) 8. Non-
return/isolation valve
*supplied with the system
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INSTALLATION CONT.
SECTION
5
Figure 9 Plumbing diagram of system (left and side view)
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Apricus | All-In-One Air Sourced Water Heat Pump
INSTALLATION CONT.
· Filling the water tank and air bleeding the system After all plumbing and
valves are installed, the tank can be filled and pressurized. Open the non-
return valve on the cold-water inlet to begin filling the system with water.
At the same time, ensure at least one hot water tap is open inside the house.
While the system begins filling with water you will hear air being expelled
from the open hot water tap. This is called “bleeding the system” and it
ensures that no air pockets remain. Once water begins running out of the hot
water tap, the system is completely bled, and you can then turn the tap off.
Always ensure that the tank is completely full before connecting and turning
on electricity supply.
5
SECTION
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INSTALLATION CONT.
5.5 Electric Wiring The electrical connections must be completed by a
qualified and trained professional and in accordance with the local and
national regulations (AS 3000).
· This product must be wired on a dedicated circuit protected by a 20A circuit
breaker.
· The circuit must be connected to a reliable earth electrode connected to the
unit.
· The testing of the circuit and final connections are the responsibility of
the trained installer.
The key specifications are summarised in the Table below:
Power supply
Cable Size (mm2)
Protection Device RCBO Type (B)
Earth Leakage
L&N Conductors PE Conductor
Rating (A)
TYPE
220V/50Hz
30 mA
2.5 mm
2.5 mm
20
20
5 Table 1 Key wiring specifications
SECTION
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Apricus | All-In-One Air Sourced Water Heat Pump
INSTALLATION CONT.
5.5.1 Power Supply circuit
Neutral
· The unit is supplied with a 3-pin plug. The unit must be on its own
dedicated 20 A circuit with a 20 A circuit breaker.
· Instead of using a 3-pin plug, hard wiring of system to a 20A isolator
switch is highly recommended.
Earth
Active
620mm
2
1 1. Electrical Cabel 2. Electrical Access
5
1810
SECTION
· Before any work can commence ensure that the heater is isolated from the
power supply at the switchboard.
· If the supply cord is damaged, it must be replaced by either the
manufacturer, a service agent or similarly qualified person to avoid a hazard
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INSTALLATION CONT.
5.5.2 Wiring diagram
Diagram below shows the overall internal wiring of heat pump system:
5
SECTION
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Apricus | All-In-One Air Sourced Water Heat Pump
Controller & Operational Modes
The built-in touchscreen controller is installed behind the front cover as it
is shown below.
SECTION
The key features of the touch screen controller are as follows:
· Voltage: 220V~±10%,50Hz±1Hz.
· Temperature accuracy: ±1°C
The key functions of the controller are as follows:
· To display the water temperature at sensor level on the tank- approximately
at 55% level of the tank
· To set the operational modes and/or set operational time window for the heat
pump
· To display the operational parameters such as the accumulative power usage,
coil temperature, ambient temperature, and exhaust temperature and so on
· For automatic defrosting and Anti-freezing function
· To highlight any error codes and/or queries
· For the Wi-Fi connection to mobile app
6.1 Controller, operational modes,
and mobile app
The system heat up is based on the temperature of the water in the tank,
determined by the thermal sensor (i.e., located at the 55% level on the tank).
Given the fact that the heat pumps wrap around heat exchanger is located at
the bottom to the middle of the tank and given the stratification of hot
water, the sensor at the middle of the tank represents the average full tank
temperature of the water stored. The system can work in two operating modes,
one that uses energy generated by heat pump exclusively (used without the
electric element) or alternatively in conjunction with the in built electric
element. The table below highlights the different operating modes of the unit.
The system comes with four operational modes. The default operational mode is
the “ECO” mode and the key difference between the different operating
parameters are explained in the Table below and are as per follow:
AUTO: The system maximum temperature at the sensor level is set at 60°C. If heat pump is not operating, this
6
temperature will be achieved via the electric element.
The deadband is 5°C which means as soon as the
temperature drops below to 55°C, the system will heat
up the tank again until the target temperature is reached.
ECO: The set point of 60°C will be achieved by using the heat pump only. The deadband for thism mode is 12°C means once the 60°C is achieved once, the next cycle will not start until the tank temperature drops to 48°C.
BOOST: With this mode, the heat pump and electric element work together to heat up the tank as fast as possible. In this mode, the set point can be set up to 70°C.
Figure 10 Built-in touchscreen controller
ELE: This mode will heat up the tank solely based on using the electric element. This is only recommended if the heat pump is faulty and out of service. Alternatively, this mode is suitable when the ambient temperature exceed the limits of operational region of the heat pump (i.e. ambient less than -7°C or above +43°C).
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CONTROLLER & OPERATIONAL MODES CONT.
Mode
Temperature range (C)*
Maximum temperature by the heat pump (C)
Maximum temperature by the element (C)
Maximum Water temperature (C)
Restart temperature (C)
Heat Pump dead band (C)
Element dead band (C)
AUTO
60
60
60
60
55
5
ECO
60
60
60
48
12
BOOST
60-70
60
70
70
50-55
5
10
ELE
60-70
70
70
60
10
Table 2 The settings of 4 operational modes the factory default is ECO mode, and the end user can change among the modes using the controller.
- The temperature in this table is the measured temperature by tank sensor temperature and this is marked as “Thermal Sensor” on the tank/drawings.
In addition to the four operational modes listed above,
the controller also has an internal timer. This means the
runtime of the system can also be set on different time
blocks (i.e., up to 3 timer blocks) this will be described in
the next section. With the default controller supplied, the
timer is off which means that the system works according
to table above 24/7. If the timer is activated by the end
6
user, the operational modes above will only be activated during the selected timetable highlighted above.
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CONTROLLER & OPERATIONAL MODES CONT.
SECTION
6.2 Illustrations on how to use the controller 5 6 7 8 9 10 11
4
3
12
2
13
14 1
15
Figure 11 Home page of the touch screen controller
1. Set Temperature
Different modes correspond to different setting temperature values
8. 4-way valve (When the defrost mode is activated, the icon appears; When the defrost mode is deactivated, the icon disappears)
6
a. AUTO default 60°, not adjustable.
9. Fan (when the fan is running, the icon appears; When the fan is not running, the icon disappears)
b. ECO default 60°, not adjustable. c. BOOST default 70°, setting range 60-70°.
10. Solar Photovoltaic (When PV mode is activated, the icon appears; When it is deactivated, the icon disappears)
d. ELE default 70°, setting range 60-70°.
2. Current Water Temp 3. Four Heating operation modes
(AUTO, ECO, BOOST, ELE)
11. WIFI (When WIFI is connected, the icon appears; When WIFI is
disconnected, the icon disappears)
12. Set menu (click to enter the setting interface)
13. Inquiry menu
4. Date and time (Actual time could be set by this icon)
5. Timer (When the timer is activated, the icon appears; When the timer is
deactivated, the icon disappears)
14. Mode menu a. you can switch the mode “AUTO”, “ECO”, “BOOST”, ” ELE”
6. Electric heater (When the element is activated, the icon appears; When the
element is deactivated, the icon disappears)
7. Compressor (When the compressor is running, the icon appears; When the
compressor is not running, the icon disappears)
15. Switch on or off the system In the off state, press the “ON/OFF” key in the main interface, it will turn on immediately. Conversely the unit will shut down if it is on. When the screen is off, tap the screen anywhere to light up the touch screen before operation. After five minutes, of non-operation the touch screen will become dark and only the water temperature is displayed.
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CONTROLLER & OPERATIONAL MODES CONT.
6.3 Set Water Tank Temperature
Tap SET TEMP on the main interface, and then tap “+” and “” to adjust or
decrease the set tank temperature, and then tap “OK” to confirm the setting.
6.4 Menu interface
The relevant items for the installer and end users are · Timing · Wi-Fi ·
Brightness · Clock
6
Timing
6.4.1 Timer/timing
Tap TIMING to enter the timer setting interface. Timing settings can be set
for 3 periods of time, “Timing 1”, “Timing 2” and “Timing 3”. In each group,
the end user can set “Timing on” and “Timing off”. When “Timing On” and
“Timing Off” are the same, the default state is “Invalid”- in other words, on
and off times cannot be the same. After setting is completed, tap “ON/OFF”
button to enable/disable the timer.
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CONTROLLER & OPERATIONAL MODES CONT.
WiFi
6.4.2 Wi-fi
Click WiFi to enter the WIFI network state selection. Select different modes to operate the network according to your needs.
EZ mode: Smartconfig means that the mobile APP will send a UDP broadcast packet or a multicast packet containing the WIFI username and the WIFI password communicated between the heat pump by entering details into the app. The WIFI chip can receive the UDP packet, as long as the UDP organization form is known, the WIFI username and password are decrypted by the UDP packet, and the WIFI username and password received by the hardware configuration are sent to the designated WIFI AP.
AP mode: APP configures the mobile phone to connect to the intelligent hardware (AP of the WIFI chip). The mobile phone and the WIFI chip directly establish communication, and the WIFI username and the WIFI password to be configured are sent to the intelligent hardware, and the intelligent hardware can be connected at this time.
Compared to the AP mode, the EZ mode is easier to use
and quicker during first network pairing. However, some
mobile phones and devices are incompatible with the EZ
mode and require the AP mode.
6
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CONTROLLER & OPERATIONAL MODES CONT.
Clock
6.4.3 Clock settings
Click CLOCK to enter the real-time clock setting.
6.5 Query interface
Operating Temperature Query
Tap the “TEMPERATURE” key to enter the temperature query interface, displaying
the real-time temperature of each temperature point.
Brightness
6.4.4 Brightness settings
6
Click BRIGHTNESS to set the screen brightness.
System Status Query
Press the “SYSTEM STATUS” key to enter the system status query, displaying the
working status of the heat pump system. Press “NEXT” to turn the page after,
press “PREV” to turn the page before.
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CONTROLLER & OPERATIONAL MODES CONT.
Power Management Query
Homeowners can view the voltage, current, power and accumulated power
consumption (you can reset and clear the accumulated power consumption:
password 1234)
Software & Hardware Version Query
History Fault Inquiry
Tap the “FAULT INFO” key to view the history of
6
faults, you can query the recent history of faults
and the corresponding occurrence time;
Tap “CLEAR RECORD” key to clear the fault record.
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CONTROLLER & OPERATIONAL MODES CONT.
6.6 Mobile App (Hot Water Hub)
The instructions on how to pair a mobile phone app with the controller on the
tank using the house Wi-Fi is given in the commissioning section. The mobile
app can be used for the following purposes:
· Monitoring the system operational parameters such as Power usage
(Accumulative- but this can also be reset), Tank temperature, Ambient
temperature. Access the monitoring data by clicking on the SETTING ICON on the
bottom right of the app.
· Adjust the mode of operation and set the tank temperature AUTO, ECO, BOOST,
ELE. To change modes, click on the mode icon which is the middle icon at the
bottom of the main screen.
· Using the time function. Access this by clicking on the “SETTINGS” icon and
this is the last item on the settings page.
· Turning on/off the system
· Sharing device with the manufacture or the family member
6
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CONTROLLER & OPERATIONAL MODES CONT.
The timer function is the last item on the settings page. The timer function
can set up to 3 operational windows and there are additional settings
available such as selecting the day of the week.
6
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Commissioning
7.1 Plumbing and electrical
Once both the electrical and plumbing connections have been completed by a
qualified trades person, the system is now ready for operation. Before turning
the system on it is essential that you ensure the heat pump storage tank is
full and the unit is thoroughly flushed. Air pockets must be bled from the
system via a hot water tap inside the house whilst also using the PTRV to
bleed air out of the system.
7.2 Controller and operational mode set up
· After speaking with the system owner, the installer must select the
appropriate operational mode. Auto, Eco, Boost, Elec
· If required, the timer function and appropriate time slots for running the
system must be selected using the timer function using SET > TIMING.
Some key checks include:
· The system is level
· The spacing around the unit is compliance with Figure 7 and Figure 8
A minimum distance of 300 mm is present above the system
A minimum distance of 600 mm is present on the fan discharge side and 150 mm
on the air in-take sides of the system to support airflow
A minimum distance of 150 mm is present between the exterior of the tank and
wall for air circulation and servicing
· The drain water is not blocked and can be drained with gravity.
· All exposed piping is fully insulated.
7
· The system is connected to a dedicated 20A circuit.
· The cold-water pressure is 200 kPa or greater.
· The appliance is installed in accordance with national wiring regulations
· Ventilation openings are clear of obstruction.
· Mechanical connections are accessible for maintenance purpose.
· The instructions given in this manual for handling, installing, cleaning, maintaining and disposing of the refrigerant are followed.
· WARNING: The appliance must not be stored in a room with continuously operating open flames (for example and operating gas appliance) and ignition sources (for example an operating electric heater).
· Any work completed on the unit must be completed by a qualified and competent person.
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COMMISSIONING CONT.
7.3 WI-fi and Mobile app Set up It is highly recommended that the system owner
activates the wi-fi function of the system in order to use the mobile app. To
do this, please follow the steps below.
1. Download the “HOT WATER HUB” or “HOTWATERHUB”App on Appstore/Google Play.
This must be installed on the owner’s mobile phone.
THIS APP IS FREE.
2. After the APP is downloaded, register your account by email when you first login.
3. Make sure the mobile phone to be connected with the
7
WIFI. Select Auto Scan, also touch “Configuring Wi-Fi”
to input the WiFi name and password. Now the phone is
searching for the available devices.
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COMMISSIONING CONT.
4. Turn on the controllerTouch the button “Set” touch the button “WiFi”touch the button “EZ Mode” to activate the WIFI connection. During the configuration, the icon will be flashing.
5. Once the connection is successful, you will see following pages on the controller and APP.
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6. See following homepage on App;
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Error Codes & Troubleshooting
Please follow the steps below and contact the service provider for further
information and support if required.
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SN
FAULT CODE
POSSIBLE CAUSES OF FAILURE
1
High Pressure
Protection
1. Too much refrigerant in the system 2. Fluorine system is blocked or air incoming 3. Pressure switch failure 4. Whether the fan is working properly 5. Mainboard failure
2
Over Temperature
1. Sensor or sensor connection line failure
Protection of
2. Fluorine system lack of refrigerant or air into the system
Exhaust Gas
3. Electronic expansion valve opening degree is abnormal 4. Whether the fan works normally
5. Mainboard failure
3
Coil Temp Fault
1. Sensor or sensor connection line failure 2. Mainboard failure
4
Ambient Temperature Same as fault 3
Fault
5
Hot Water Tank
Temp Fault
Same as fault 3
6
Exhaust Temp Fault
Same as fault 3
7
Return Air
Same as fault 3
Temperature Fault
8
Table 3 Error code display and possible causes/solutions
ISSUE
The outlet water is cold and/or the screen is dark
No water out from the hot water outlet
POSSIBLE REASONS
· The plug is not plugged properly · The temperature controller is on the
lowest temperature control state · The temperature controller is damaged · The
circuit board of the indicator lamp is
damaged
· The tap water is cut off · The water pressure is too low · The tap water
inlet valve is closed
APPROACH
Plug in properly. Set the temperature of the controller in higher state
Waiting for the restore of the tap water. Wait and use when the water pressure
is raised. Open the tap water inlet valve.
Water leakage
Check the tightness and sealing of the fittings on the connecting points between pipes.
Improve the tightness of the connecting points
Table 4 Some common issues and initial troubleshooting guidance
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Maintenance
Warranty
1. Check the system always has power.
2. When not used for a long time and the owner decides to cut off the power
to the unit temporarily, the water filled in the water tank must be drained
out to prevent from damaging the inner tank.
3. The storage tank comes with an anode inside, over time the anode will
break down/dissolve which is designed to extend the life of the tank.
Different water quality will have a different effect on the time the anode
takes to breakdown. It is recommended that the anode be checked very three
years is replaced if required. Failure to do so will void the warranty.
When proof of installation date is not provided, the start date of the
warranty will commence from the system date of manufacture determined by the
systems unique serial identifier. It is recommended that homeowners keep
receipts, invoices, warranties, and any installation record forms where
applicable, in a safe place.
10.1 Warranty periods
The system is supplied with a six-year warranty, labor is covered for the
first year after installation. Eligibility requirements to make a claim
· The person(s) making the claim must be the product owner or have consent to act on behalf of the owner.
· The person(s) making the claim must contact Solar thermal Australia as soon as they notice any defect(s) without excessive delay, and the product must be within its warranty period.
· The product must have its original serial numbers and/ or rating labels where applicable.
9
· The product must be installed in Australia.
· The warranty period begins from the date of installation
of the component(s), in the event that proof of
installation cannot be provided, the period begins from
date of purchase, and in the event that this is also not
available, the warranty will begin from date of
manufacture of the product
General warranty conditions
1.1. This Warranty is for domestic & residential use of the hot water heating system only. Any application with hot water consumption above 700 L/day is considered NON-residential. Domestic is defined per below:
a. Units installed in any domestic dwelling.
b. Hot water consumption below 700 Liters per day.
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WARRANTY CONT.
2.1. To the extent that a claim falls under the Parts Only’ Warranty Period, the Warranty covers the repair and/or replacement of such failed component in domestic use free of charge. However, the transport, installation and labor costs of repairing the component or delivering the replacement component and removing and replacing the existing component will be the responsibility of the customer of the existing component. 3.1. To the extent that a claim falls under theParts and Labor’ Warranty
Period, the Warranty covers the repair and/or replacement of such failed
component in domestic use and any associated labor costs free of charge.
Please note the cost of freight may be charged to the customer.
4.1. The decision to repair or replace the component that is the subject of
the Warranty will be entirely at the discretion of Solar thermal Australia.
5.1. Where a component, in domestic use, is repaired or replaced by Solar
thermal Australia, the balance of any original Warranty Period will remain
effective. The repaired or replaced part does not carry any additional
warranty period.
6.1. Solar thermal Australia reserves the right to alter the design,
components or construction to its domestic hot water system or custom design.
Such alterations shall not constitute a defect in design or construction under
this Warranty.
7.1. Any claim under this Warranty must include full details of the defect
and/or damage to the Solar thermal Australia Domestic hot water system or
component(s) in domestic use. All claims must be made within one (1) month of
the detection of the defect.
8.1. Dated proof of purchase is required prior to commencement of any work
under this Warranty.
9.1. Solar thermal Australia does not warrant any installation work conducted
by the installer of the hot water system or component(s) in domestic use.
10.1. This Warranty only applies to the Solar thermal Australia domestic hot
water system and its components, or component(s) in domestic use and does not
cover any plumbing or electrical associated parts, including but not limited
to any parts supplied by any person installing the Solar thermal Australia
Domestic hot water system or component(s) in domestic use.
11.1. To the extent permitted by law, Solar thermal Australia shall not be
liable under this Warranty for any consequential loss or damage or any
incidental expenses resulting from any breach of this warranty, including but
not limited to, claims for damage to buildings, roofs, ceilings, walls,
foundations, gardens, personal belonging or household effects, fixtures and
fittings, or any other consequential loss, damage or inconvenience, either
directly or indirectly due to leakage from the Solar thermal Australia
domestic hot water system or component(s) in domestic use or any other matter
related to the system or its operation.
12.1. The benefits conferred by this Warranty are in addition to all other
rights and remedies in respect of the Solar thermal Australia Domestic hot
water system or component(s) in domestic use, which the purchaser has under
the Competition and Consumer Act 2010 and consumer protection legislation of
the States and Territories. Nothing in this Warranty has the effect of
excluding, restricting or modifying those rights.
13.1. Goods presented for repair may be replaced by refurbished goods of same
type rather than being repaired. Refurbished parts may be used to repair/
replace the goods.
14.1. This Warranty is effective for all Solar thermal Australia Domestic hot
water system or component(s) in domestic use installed after 1st January 2019.
15.1. If the Customer has not paid in full for the Solar thermal Australia
Domestic hot water system or component(s), then this Warranty does not apply
(Proof of purchase is a MUST).
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WARRANTY CONT.
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16.1. The Solar thermal Australia domestic hot water system and its components
or component(s) in domestic use are covered by a warranty against defective
factory parts or workmanship from the date the Solar thermal Australia
domestic hot water system or component(s) in domestic use is installed for the
relevant period for such component as outlined in Table 1 Warranty Periods.
If the date of installation is unknown, the Warranty commences three (3)
months after the date of manufacture.
17.1. Solar thermal Australia goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
18.1. The heat pump hot water system are covered by Solar thermal Australia
for any cost of labor and parts in the event of a Component failure due to any
defects that may arise either from workmanship and or faulty material. The
Warranty commences on the date of installation.
19.1. Solar thermal Australia does not accept liability for consequential
damage or any incidental expenses resulting from any breach of the Warranty.
20.1. The Solar thermal Australia warranty does not cover the following:
a. Subject to any statutory provisions to the contrary, claims for damages to
walls, foundations etc. or any other consequential loss caused either directly
or indirectly by leakage from the heat pump hot water system or any other
faults.
b. Warranty does not cover any faults that may arise from connecting to a
water source that is unfiltered such as dams, bores, rivers etc.
21.1. The warranty will be rendered void in the following circumstances
a. Failure due to misuse, natural disasters, Acts of God, accidental damage,
installation by an installer who is not unauthorized to install a Solar
thermal Australia heat pump hot water system or incorrect installation and
attempts to repair Solar thermal Australia by an unqualified person.
b. Repairs and service carried out by a person who is not a Qualified Service
Person or Authorized Service Agent.
c. Faults caused by incorrect installation, water problems and or electricity
supply.
22.1. Where the Solar thermal Australia heat pump hot water system is
installed in a position that does not allow safe, ready access, the cost of
accessing the site safely, including the cost of additional materials handling
and/or safety equipment, shall be the owner’s responsibility.
23.1. This Warranty does not apply to any defects or damage NOT due to faulty
factory parts or workmanship including, but not limited to, defects or damage
caused by or resulting from:
1. accidental damage, storm damage, vandalism, failure due to misuse or
abuse, or neglect of any kind;
2. incorrect or improper installation of the Solar thermal Australia heat
pump hot water system, including but not limited to, installation otherwise
than in accordance with the instructions contained in the owner’s manual
supplied by Solar thermal Australia or incorrect system selection;
3. alteration or repair of the Solar thermal Australia Hot Water Heating
System other than by a licensed plumber or by an approved Solar thermal
Australia agent;
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WARRANTY CONT.
4. attachment of any parts or accessories other than those manufactured or approved by Solar thermal Australia;
5. freezing in regions with minimum temperatures below -10 C
6. the power supply to the Solar thermal Australia Hot Water Heating System
being cut;
a. power surges.
b. animals, birds and/or rodents.
7. excessive water pressure, negative pressure (partial vacuum), excessive temperature, corrosive atmosphere
8. faulty plumbing and/or electrical wiring.
9. Sludge/sediment because of connection to a water supply from filtered or treated sources ie. spring, dam, bore, river or town supply from a bore.
10. contamination and corrosion from particles in the water supply.
11. serial tags/stickers on any of the components
being removed or defaced.
12. the Solar thermal Australia Hot Water Heating
System being relocated from its original point
of installation.
10.2 Heat pump warranty conditions
1. All Solar thermal Australia heat pump hot water system must be installed
by a licensed installer.
2. Only a licensed professional must Install, Commission or Service Solar
thermal Australia heat pump hot water system.
3. All Solar thermal Australia heat pump hot water system must be installed in accordance with Manufacturer’s Installation Instructions and in Accordance with local regulations, municipal building codes and current AS/NZS 3000, AS/NZS 3500, AS 3498 and AS/NZS 5601.
4. If the Solar thermal Australia heat pump hot water system has not been
installed in accordance with Manufacturer’s Installation Instructions or
installed as to be easily accessible for servicing, a service charge may
apply.
1. The integration with tank and controller should follow the instructions in
the installation manual.
2. The operational conditions should not exceed from those specified in the
installation manual (i.e. -10 to 43 °C).
3. The storage tank MUST have a 850 kPa PTRV installed, while the main cold
pressure to the hot water system is limited by a 500 kPa PLV.
4. Electricity supply to the heat pump unit must be accordance with the
relevant Australian standards as well as guidelines in the installation manual
(i.e. 240 V supply and 20 A circuit breaker).
Where a component may have failed under warranty and is replaced, the
component replaced will only be covered by the warranty for the balance of the
appliance warranty period.
Water quality must be within limits specified in Table 5.
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WARRANTY CONT.
Total Dissolved Solids Total Hardness (CaCO3) Electrical Conductivity Chloride pH Level Magnesium Sodium Iron Alkalinity (as CaCO3) Dissolved (free) CO2
< 600 mg/L or ppm < 200 mg/L or ppm 850 µS/cm < 300 mg/L or ppm Min 6.5 to Max. 8.5 < 10 mg/L or ppm < 150 mg/L or ppm < 1mg/L or ppm < 200 mg/L or ppm < 25 mg/L or ppm
Table 5 Water quality requirement for Solar thermal Australia Hot Water Heat Pump Installation
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WARRANTY CONT.
10.3 Warranty Registration Lodge a claim
For all warranty issues please call Solar thermal Australia on 1300 277 428 or
email warranty@apricus.com.au. Provide full product owner’s contact details:
name of owner, address of installation site, contact number(s), proof of
original installation date or if not available, the date of manufacturing and
serial number from the rating label, where applicable for heat pump hot water
system and tanks. In order to register your system for warranty purposes,
please complete the details of your purchase below, detach and email to
warranty@apricus.com.au also make sure to take a proper photo of serial number
as well as faulty parts requested by one of our team members:
Your name:
SECTION
Your mailing address:
State:_____ Postcode:
Product Details:
Heat Pump Serial Number:
10
Hot Water Tank Serial Number:
Date of Purchase/Installation: __ / / 20
Suppliers Name:
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Why Apricus?
We believe in the goal of a sustainable lifestyle and the potential for living
off-grid. With over 15 year’s experience, we are passionate about the
potential of energy efficient and environmentally-friendly heating, or
cooling, tailored to Australian requirements.
Through our commitment to product innovation and next generation technology,
we truly believe we have designed a pool heat pump system that is one of the
most energy efficient and flexible solutions available in Australia today.
Our people are here for you.
We have high quality resellers all around Australia, so talk to one of our
specialists and start saving today.
YOUR APRICUS DEALER
Issue 01 | Aug 2022
1300 383 815
HELLO@APRICUS.COM.AU
APRICUS.COM.AU
References
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