Hiland GSF-PR-PC 30 Inch Outdoor Gas Fire Pit Owner’s Manual

Hiland GSF-PR-PC 30 Inch Outdoor Gas Fire Pit

DANGER
If you smell gas:

1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and immediately call you gas supplier or fire department.

WARNING
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

WARNING: For Outdoor Use Only

DANGER
CARBON MONOXIDE HAZARD This appliance can produce carbon monoxide which has no odor. Using it in an enclosed space can kill you. Never use this appliance in an enclosed space such as a camper, tent,car or home.

WARNING
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.

Precaution
The Powder Coating paint process has become the most common widely used application in the outdoor furniture category. Unfortunately, powder coating is extremely sensitive to Humidity and Moisture. A simple process to protect your furniture, especially flat surfaces is to apply a simple coat of good quality car wax prior to using. If this process is done every few months it will protect your furniture for years to come.

Conforms to ANSISTD Z21.97-2017 Certified to CSA STD 2.41-2017 Outdoor decorative Gas Appliance.

ATTACH YOUR RECEIPT HERE
Serial Number………………………………Purchase Date…………………

Questions, problems, missing parts? For small parts please call 1-888-775-1330 for assistance, 8 a.m. – 4 p.m., MST, Monday – Friday. For damaged product, you may have to return to the retailer.

HOW TO REMOVE OXIDATION

Rub the surface with automotive rubbing or polishing compound to abrade away oxidation.

1. Apply a coat of automotive paste wax to the surface.
2. Allow the wax to dry for a few minutes.
3. Remove residue and polish surface with a clean cloth.

Oxidation can be a problem on metal painted surfaces, since the outermost layers of paint are constantly exposed to air and water. If the outer finish is not protected by a wax coating or polyurethane,the oxygen molecules in the air will eventually start interacting with the paint.

As the oxygen burns up the free radicals contained in the paint, the finish becomes duller and duller. Restoration efforts may include removing a layer of affected paint and reapplying a new layer of protectant. This is why professional detailers recommend at least one layer of wax or other protectant be used every time the metal surface is washed.

The secret to preventing oxidation caused by oxygen is to provide a layer of protection between the exposed material and the air. This could mean a wax or polyurethane coating similar to a car, a layer of paint on metal objects or a quick spray of an anti-oxidant, like lemon juice, on exposed fruit. Destructive oxidation cannot occur if the oxygen cannot penetrate a surface to reach the free radicals it craves.

The Powder Coating paint process has become the most common widely used application in the outdoor furniture category. Unfortunately powder coating is extremely sensitive to Humidity and Moisture. A simple process to protect your furniture, especially flat surfaces is to apply a simple coat of good quality car wax prior using. If this process is done every few months it will protect your furniture for years to come.

Powder coating is a type of coating that is applied as a free-flowing, dry powder. The main difference between a conventional liquid paint and a powder coating is that the powder coating does not require a solvent to keep the binder and filler parts in a liquid suspension form. The coating is typically applied electrostatically and is then cured under heat to allow it to flow and form a “skin”. The powder may be a thermoplastic or a thermoset polymer. It is usually used to create a hard finish that is tougher than conventional paint. Powder coating is mainly used for coating of metals, such as household appliances, aluminium extrusions, drum hardware, and automobile and bicycle parts.

PACKAGE CONTENTS

Q U ANTI T N Y

A| Knob| 1
B| Lid| 1
C| Table| 1
D| Side Panel (Left)| 1
E| Back Panel| 1
F| Side Panel (Right)| 1
G| Front top plate| 1
H| Door Panel| 1
I| Glass (One Pack)| 1
J| Foot pad| 1
K| Burner Assembly| 1
L| Control Knob| 1
M| Gas Cylinder Block Belt| 1
N| Bottom plate| 1
O| Door Handle| 1

HARDWARE CONTENTS

SAFETY INFORMATION

Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any questions regarding the product, please call customer service at 1-888-775-1330, 7 a.m. – 4 p.m., PST, Monday – Friday.
This appliance has been tested to and complies with the ANS Z21.97-2014 • CSA 2.41-2014 Outdoor decorative gas appliances. The installation must conform to local codes or the absence of local codes to the National Fuel Gas Code. ANS Z223.1.This manual contains important information about the assembly, operation and maintenance of this fire pit. General safety information is presented in these first few pages and is also located throughout the manual. Keep this manual for future reference and to educate new users of this product. This manual should be read in conjunction with the labeling on the product. Safety precautions are essential when any mechanical or propane- fueled equipment is involved. These precautions are necessary when using, storing, and servicing. Using this equipment with the respect and caution demanded will reduce the possibilities of personal injury or property damage. The following symbols shown below are used extensively throughout this manual. Always heed these precautions, as they are essential when using any mechanical or fueled equipment.

DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

DANGER
Failure to comply with the precautions and instructions provided with this fire pit can result in death, serious bodily injury and property loss or damage from hazards of fire, explosion, burn, asphyxiation, and/or carbon monoxide poisoning. Only persons who can understand and follow the instructions should use or service this fire pit.

DANGER
FOR YOUR SAFETY If you smell gas:

1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and immediately call you gas supplier or fire department.

Solid fuels shall not be burned in this appliance.

DANGER

• EXPLOSION – FIRE HAZARD
• Keep solid combustibles, such as building materials, paper or cardboard, a safe distance away from the fire pit as recommended by the instructions.
• Provide adequate clearances around air openings into the combustion chamber.
• Never use the fire pit in spaces which do or may contain volatile or airborne combustibles, or products such as gasoline, solvents, paint thinner, dust particles or unknown chemicals.
• During operation, this product can be a source of ignition. Keep fire pit area clear and free from combustible materials, gasoline, paint thinner, cleaning solvents and other flammable vapors and liquids. Do not use fire pit in areas with high dust content. Minimum fire pit clearances from combustible materials: two (2) feet from the sides & two (2) feet from the rear, 6 feet from ceiling.
• EXPLOSION – FIRE HAZARD
• Never store propane near high heat, open flames, pilot lights, direct sunlight, other ignition sources or where temperatures exceed 120 degrees F (49°C).
• Propane vapors are heavier than air and can accumulate in low places. If you smell gas, leave the area immediately.
• Never install or remove propane cylinder while fire pit is lighted, near flame, pilot lights, other ignition sources or while fire pit is hot to touch.
• This fire pit is red hot during use and can ignite flammables too close to the burner. Keep flammables at least 2 feet from sides & 2 feet from rear, 6 feet from ceiling. Keep gasoline and other flammable liquids and vapors well away from fire pit.
• Store the propane cylinder outdoors in a well ventilated space out of reach of children. Never store the propane cylinder in an enclosed area (house, garage, etc.). If fire pit is to be stored indoors, disconnect the propane cylinder for outdoor storage.

WARNING
We cannot foresee every use which may be made of our fire pit.
Check with your local fire safety authority if you have questions about fire pit use.
Other standards govern the use of fuel gases and heat producing products for specific uses. Your local authorities can advise you about these.
If no local codes exist, follow National Fuel Gas Code, ANS Z223.1. In Canada, installation must conform to local codes. If no local codes exist, follow the current National standards of CANADA CAN/CGA-B 149.2.

DANGER

• CARBON MONOXIDE HAZARD

• This fire pit is a combustion appliance. All combustion appliances produce carbon monoxide (CO) during the combustion process. This product is designed to produce extremely minute, non-hazardous amounts of CO if used and maintained in accordance with all warnings and instructions. Do not block airflow into or out of the fire pit.

• Carbon Monoxide (CO) poisoning produces flu-like symptoms, watery eyes, headaches, dizziness, fatigue and possibly death. You can’t see it and you can’t
  smell it. It’s an invisible killer. If these symptoms are present during operation of this product get fresh air immediately!

• For outdoor use only.

• Never use inside house, or other unventilated or enclosed areas.

• This fire pit consumes air (oxygen). Do not use in unventilated or enclosed areas to avoid endangering your life.

WARNING

• WARNING indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

• WARNING: For Outdoor Use Only
  DANGER
  CARBON MONOXIDE HAZARD This appliance can produce carbon monoxide which has no odor. Using it in an enclosed space can kill you. Never use this appliance in an enclosed space such as a camper, tent, car or home.

• Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operation and maintenance instructions thoroughly before installing or servicing this equipment.

• California Proposition 65
  Combustion by-products produced when using this product contain chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm.
  BURN HAZARD

• Never leave fire pit unattended when hot or in use.

• Keep out of reach of children.

• Certain materials or items, when stored under the fire pit, will be subjected to radiant heat and could be seriously damaged.

CAUTION
SERVICE SAFETY

• Keep all connections and fittings clean. Make sure propane cylinder valve outlet is clean.
• During set up, check all connections and fittings for leaks using soapy water. Never use a flame.
• Use as a heating appliance only. Never alter in any way or use with any device.
• CAUTION indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate personal injury, or property damage.

WARNING

• This product is fueled by propane gas. Propane gas is invisible, odorless, and flammable. An odorant is normally added to help detect leaks and can be described as a “rotten egg” smell. The odorant can fade over time so leaking gas is not always detectable by smell alone.
• Propane gas is heavier than air and leaking propane will sink to the lowest level possible. It can ignite by ignition sources including matches, lighters, sparks or open flames of any kind many feet away from the original leak. Use only propane gas set up for vapor with drawal.
• Store or use propane gas in compliance with local ordinances and codes or with ANS/NFPA 58. Turn off propane when not in use.
• Alert children and adults to the hazards of high surface temperatures. Stay away from these surfaces to avoid burning skin or igniting clothing.
• Carefully supervise young children when in the vicinity of the fire pit.
• Do not hang clothing or any other flammable materials from the fire pit, or place on or near the fire pit.
• Replace any guard or protective device removed for servicing the appliance prior to placing back in service.
• Installation and repair should be done by a qualified service person. The fire pit should be inspected before use and annually by a qualified service person. More frequent cleaning may be required as necessary. It is imperative that the control compartment, burners, and circulating air passageway of the appliance be kept clean.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water.

PREPARATION

Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and hardware contents above. If any part is missing or damaged, do not attempt to assemble the product. Contact customer service for replacement parts.
Estimated Assembly Time: 60 minutes
Tools Required for Assembly (not included):
Phillips screwdriver w/ medium blade. Leak Detection Solution.

ASSEMBLY INSTRUCTIONS

1. Attach the door handle (O) to the door panel (H) using one M4X5 screws.
   Hardware Used
   

2. Attach the knob (A) to the lid (B) using 1 M4X5 screw.
   Hardware Used
   

3. Attach the foot pad to the base.
   
   Hardware Used
   

4. Insert the front top plate(G) into the left side(D) panel and right side panel(F).
   

5. Use four M6 X 12 bolt to secure the left side panel (D) and right-side panel (F)
   

6. Place the right and left panels over the bottom plate, Use four M6 X 12 bolts and four M6 Washers.
   

7.  connect with the back panel (E) left side panel (D) and right-side panel (F)
   
   Hardware Used
   

8. Line up the screw holes on the table (C) with the left and right side panels. Use 4 M6X12 bolt to attach the table tightly.
   
   Hardware Used

9. Attach the door (M) to the Left Side Panel spindle.
   

10. Plug the knob (L) onto the pole of the gas valve.

11. Put the gas tank into the gas housing of the fire pit. Use the gas cylinder block belt to fasten the gas tank in place.

12. Put the fire glass into the burner. Put the lid (B) on the burner.
    CAUTION:
    Lid must be removed when burner is in operation.

13. Connect hose and regulator to cylinder.
    The propane gas and cylinder are sold separately.
    Use a standard 20 lb. propane cylinder only.
    Use this heater only with a propane vapor withdrawal supply system. See chapter 5 of the standard for storage and handling of liquefied petroleum gas,ANS/NFPA 58. Your local library or fire department should have this book.
    Storage of an appliance indoors is permissible only if the cylinder is disconnected and removed from the appliance. A cylinder must be stored outdoors in a well-ventilated area out of the reach of children. A disconnected cylinder must have dust caps tightly installed and must not be stored in a building, garage or any other enclosed area. The maximum inlet gas supply pressure: 250 psi /1750 kPa. The minimum inlet gas supply pressure: 5 psi /35kPa. The minimum hourly of 10000 Btu /2.93 kW is required input rating for an appliance for automatic operation at ratings less than full input rating.
    The pressure regulator and hose assembly supplied with the appliance must be used.
    The installation must conform with local codes, or in the absence of local codes, with national fuel gas code, ANS Z223.1/NFPA54, natural gas and propane Installation Code, CSA B149.1, or propane storage and handling code, B149.2.

A dented, rusted or damaged propane cylinder may be hazardous and should be checked by your cylinder supplier. Never use a propane cylinder with a damaged valve connection.

The propane cylinder must be constructed and marked in accordance with the specifications for LP gas cylinders of the U.S. Department of Transportation (DOT) or the standard for cylinders, spheres and tubes for transportation of dangerous goods and commission, CAN/CSA-B339.

The cylinder must have a listed overfilling prevention device.

The knob on the LP tank must be closed. Make sure that the knob is turned clockwise to a full stop. The cylinder supply system must be arranged for vapor withdrawal. Check that the control knob on the control unit is turned off. Hold the regulator in one hand and insert the nipple into the valve outlet. Be sure the nipple is centered in the valve outlet. The coupling nut connects to the large outside threads on the valve outlet.

Hand-tighten the coupling nut clockwise until it comes to a full stop. Firmly tighten by hand only.
To Disconnect: Fully close the tank valve by turning clockwise. Turn the coupling nut counterclockwise until the regulator assembly detaches.

The cylinder must have a connection device compatible with the connection for the appliance.
The cylinder used must include a collar to protect the cylinder valve.
Never connect an unregulated propane cylinder to the heater.

Attach regulator to cylinder. Complete attachment. Install cylinder. The cylinder must use fixer and nut fixed, then tighten them securely.
The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2psi (3.5kPa).

• Do not store a spare LP-gas cylinder under or near this appliance;
• Never fill the cylinder beyond 80 percent full;
• Place the dust cap on the cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder valve that is provided with the cylinder valve. Other type of caps or plugs may result in leakage of propane.

ATTENTION: THIS PRODUCT IS NOT FOR COMMERCIAL USE INTENDED FOR RESIDENTIAL USE ONLY.

• Do not sit or stand on this table.
• Keep children away during assembly. This item contains small parts which can be swallowed by children.
• Do not use indoors and inside any enclosure.
• Retain the assembly instruction for future reference.
• Installer – Please leave these instructions with the owner.
• Please quote the following FQC NO. when contacting the service center.

OPERATION INSTRUCTIONS

Leak Check

WARNING

• Perform all leak tests outdoors.
• Extinguish all open flames.
• NEVER leak test when smoking.
• Do not use the fire pit until all connections have been leak-tested and do not leak.

DANGER
NEVER USE A LIGHTER/FLAME TO CHECK FOR GAS LEAKS.

1. Make 2-3 oz. of leak check solution (one-part liquid dishwashing detergent and three parts water).
2. Apply several drops of solution where the hose attaches to the regulator.
3. Apply several drops of solution where the regulator connects to the cylinder.
4. Make sure all fire pit and light valves are OFF.
5. Turn cylinder valve ON.

If bubbles appear at any connection, there is a leak.

1. Turn cylinder valve OFF.
2. If leak is at hose/regulator connection: tighten connection and perform another leak test. If bubbles continue appearing, the hose should be returned to the place of purchase.
3. If leak is at regulator/cylinder valve connection: disconnect, reconnect and perform another leak check. If you continue to see bubbles after several attempts, cylinder valve is defective and should be returned to cylinder’s place of purchase.
   If  NO bubbles appear at any connection, the connections are secure.

NOTE: Whenever gas connections are loosened or removed, you must perform a complete leak test. Complete installation.

D ANGER

• CARBON MONOXIDE HAZARD
• For outdoor use only. Never use inside house, or other unventilated or enclosed areas. This fire pit consumes air (oxygen). Do not use in unventilated or enclosed areas to avoid endangering your life.

WARNING
Very hot while in a operation!
Never lean over the fireplace while in use.
Do not touch tile of spark guard while the fire pit is in operation, wait until the fire pit has cooled down after use. Failure to comply with these instructions may result in serious bodily injury.

Caution: Do not attempt to operate until you have read and understand all General Safety Information in this manual and all assembly is complete and leak checks have been performed.
Before Turning Gas Supply ON:

1. Your fire pit was designed and approved for outdoor use only. Do NOT use it inside a building, garage, or any other enclosed area.
2. Make sure surrounding areas are free of combustible materials, gasoline, and other flammable vapors or liquids.
3. Ensure that there is no obstruction to air ventilation. Be sure all gas connections are tight and there are no leaks.
4. Be sure the cylinder cover is clear of debris. Be sure any component removed during assembly or servicing is replaced and fastened prior to starting.

Before Lighting

1. Firepit should be thoroughly inspected before each use, and by a qualified service person at least annually. If relighting a hot fire pit, always wait at least 5 minutes.
2. Inspect the hose assembly for evidence of excessive abrasion, cuts, or wear. Suspected areas should be leak tested. If the hose leaks, it must be replaced prior to operation. Only use the replacement hose assembly specified by manufacturer.
3. Inspect the burner at intervals recommended by the manufacturer. The burner must be replaced prior to the appliance being put into operation if it is evident that the burner is damaged. Only use the replacement burner shall be that specified by the manufacturer.

Lighting

1. Turn the control knob to the “OFF” position (Figure a).

2. Fully open LP cylinder valve.

3. Push in gas control knob and turn counterclockwise to “IGNITER”
   (Figure b) to light the fire pit. If needed, keep depressing and turning control knob counterclockwise until the heater lights (You should hear a clicking sound).

4. After fire pit lights, release control knob. Push in and turn the control knob to the “HIGH”, then release control knob. If you want a lower temperature, push in the control knob and turn counterclockwise to the “LOW” (Figure c).
   Note: If burner fails to remain lit, all valves should be closed and a waiting period of at least 5 minutes should pass before attempting to light.

WARNING
FOR YOUR SAFETY
Be careful when attempting to manually ignite this fire pit. Holding in the control knob for more than 10 seconds before igniting the gas will cause a ball of flame upon ignition.

When fire pit is ON
Burner will display tongues of blue and yellow flame. These flames should not be yellow or produce thick black smoke, indicating an obstruction of airflow through the burners. The flame should be blue with straight yellow tops. If excessive yellow flame is detected, turn off heater and consult “Troubleshooting” on page 18.

Re-lighting

1. Turn control knob to OFF.
2. Repeat the “Lighting” steps on prior page.

WARNING
FOR YOUR SAFETY
Firepit will be hot after use. Handle with extreme care.

Shut Down

1. To extinguish burner depress control knob and continue to turn it clockwise to OFF.
2. Turn cylinder valve clockwise to OFF and disconnect regulator when heater is not in use.

Operation Checklist
For a safe and pleasurable heating experience, perform this check before each use.

Before Operating

1. I am familiar with entire owner’s manual and understand all precautions noted.
2. All components are properly assembled, intact and operable.
3. No alterations have been made.
4. All gas connections are secure and do not leak.
5. Wind velocity is below 10 mph.
6. Unit will operate at reduced efficiency below 40°F.
7. Fire pit is outdoors (outside any enclosure).
8. There is adequate fresh air ventilation.
9. Fire pit is away from gasoline or other flammable liquids or vapors.
10. Fire pit is away from windows, air intake openings, sprinklers and other water sources.
11. Fire pit is at least 24 in. on rear and at least 24 in. on sides from combustible materials.
12. Fire pit is on a hard and level surface.
13. There are no signs of spider or insect nests.
14. All burner passages are clear.
15. All air circulation passages are clear.
16. Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.
17. Young children should be carefully supervised when they are in the area of the fire pit.
18. Clothing or other protective material should not be hung from the fire pit, or placed on or near the fire pit.
19. Any guard or other protective device removed for servicing the fire pit must be replaced prior to operating the fire pit.
20. Installation and repair should be done by a qualified service person. The fire pit should be inspected before use and at least annually by a qualified service person.
21. More frequent cleaning may be required as necessary. It is imperative that control compartment, burner and circulating air passageways of the fire pit be kept clean.

After Operation

1. Gas control is in OFF position.
2. Gas Tank valve is OFF.
3. Disconnect Gas line.

CARE AND MAINTENANCE

WARNING
FOR YOUR SAFETY:

• Do NOT touch or move fire pit for at least 45 minutes after use.
• Reflector is hot to the touch.
• Allow reflector to cool before touching.

To enjoy years of outstanding performance from your fire pit, make sure you perform the following maintenance activities on a regular basis:
Keep exterior surfaces clean.

1. Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.

2. While cleaning your unit, be sure to keep the area around the burner dry at all times. Do not submerge the control valve assembly. If the gas control is submerged in water, do NOT use it. It must be replaced.
   a. Keep the appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
   b. Do not obstruct the flow of combustion and ventilation air.
   c. Keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.

3. Air flow must be unobstructed. Keep controls, burner, and circulating air passageways clean. Signs of possible blockage include:

• Gas odor with extreme yellow tipping of flame.
• Fire pit does NOT reach the desired temperature.
• Fire pit glow is excessively uneven.
• Fire pit makes popping noises.
• Spiders and insects can nest in burner or orifices. This dangerous condition can damage fire pit and render it unsafe for use. Clean burner holes by using a heavy-duty pipe cleaner. Compressed air may help clear away smaller particles.
• Carbon deposits may create a fire hazard. Clean dome and burner screen with warm soapy water if any carbon deposits develop.
  Note: In a salt-air environment (such as near an ocean), corrosion occurs more quickly than normal. Frequently check for corroded areas and repair them promptly.

TIP

 Use high-quality automobile wax to help maintain the appearance of  your fire pit. Apply to exterior surfaces only. Do not apply to burner.

Storage
Between uses:
Turn Control Knob OFF.
Disconnect LP source.
Store fire pit upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust and debris).
If desired, cover fire pit to protect exterior surfaces and to help prevent build-up in air passages. Note: Wait until fire pit is cool before covering.

During periods of extended inactivity or when transporting

• Turn Control Knob OFF.
• Disconnect LP source and move to a secure, well-ventilated location outdoors.
• Store fire pit upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust and debris).
• If desired, cover fire pit to protect exterior surfaces and to help prevent build-up in air passages. Never leave LP cylinder exposed to direct sunlight or excessive heat.
  Note: Wait until fire pit is cool before covering.

Service
Only a qualified service person should repair gas passages and associated components.
Caution: Always allow fire pit to cool before attempting service.

TROUBLESHOOTING

If you have any questions regarding the product, please call customer service at 1-888-775-1330, 8 a.m. – 4 p.m. (mST), Monday – Friday.

Burner won’t light

| Propane cylinder is frosted over| Wait until the propane cylinder warms up and becomes unfrosted
Blockage in orifice| Clear blockage and striker cage of fire glass 1/4″ away on all sides
Control knob is not in ON position| Turn control knob to ON

Burner flame is low

| Gas pressure is low| Turn cylinder valve OFF and replace cylinder
Outdoor temperature is less than 40ºF and tank is less than 1/4 full| Use a full cylinder
Control knob fully ON| Check burner and orifices for blockage
Carbon build-up Thick black smoke| Dirt or film on burner| Clean burner
Blockage in burner| Remove blockage and clean burner inside and outside

ONE-YEAR LIMITED WARRANTY

• CUSTOMERS IN USA
  For small parts please call 1-888-775-1330 for assistance. For damaged product, you may have to return to the retailer.

• CUSTOMERS IN CANADA
  Only return this product to the store if it was purchased within 90 days. If you have problems after 90 days of purchase, please CALL 1-888-775-1330. DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE.

• AZ Patio Heater, LLC (“Vendor”) warrants to the original retail purchaser of this heater to no other person, that if this heater is assembled and operated in accordance with the printed instructions accompanying it, then for a period of one year from the date of purchase, all parts in such heater shall be free from defects in manufacturing and workmanship. Vendor may require reasonable
  proof of your date of purchase from an authorized retailer or distributor. Therefore, you should retain your sales slip or invoice. This Limited Warranty shall be limited to the repair or replacement
  of parts, which prove defective under normal use and service and which the vendor shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendors customer service department using the contact information listed below. If Vendor confirms, after examination a defect covered by this limited warranty in any returned part, and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will return replacement parts to the original retail purchaser, Freight or postage prepaid.

• The Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you
  or third party. The failure to perform normal and routine maintenance on the product, shipping, damage, abnormal adjustment to the burner, damage or repairs related to insects, birds, or animals of any kind, and damage due to weather conditions as set out in this owner’s manual. In addition,the Limited Warranty does not cover damage to the finish such as scratches, dents, discoloration, rust or weather damage, after purchase. Please protect your investment.

• The Limited Warranty is in lieu of all other warranties offered by any retail company. Vendor disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors. AFTER THE PERIOD OF THE 1 YEAR WARRANTY, THE VENDOR DISCLAIMS ANY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, VENDOR SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARYY FOR ANY SPECIAL,

• INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor assumes no responsibility for any defects caused by third parties. This limited warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.

• Vendor does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such representations are binding on vendor.

For warranty service, please contact warranty@azpatioheaters.com or call us toll free at
888-775-1330.
Distributed by:
AZ Patio Heaters, LLC
Toll-Free Number 1-888-775-1330
Sales Service and Repair
www.azpatioheaters.com

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