OSPREY 2 motors Smart Curtain Opener User Manual

June 15, 2024
OSPREY

OSPREY 2 motors Smart Curtain Opener

Product Information

Specifications

  • Compatible with Alexa & Google Assistant with Osprey Wireless Smart Gateway (Separately purchased)
  • Single Side Model: 1 Curtain Motor / Remote
  • Double Side Model: 2 Curtain Motors / Remotes
  • Accessories included: Side Cover x 4, Power Beads fixer with clips x 2, Adapter x 1, Charging Cable x 2, Roman Rod, Roman Rod Small, Big Hook Arm x 4, Hook Arm x 4, T-Track, U-Shape, U-Shape Accessories (3 sizes) x 4, Screw x 12, Screw Driver x 1

Product Usage Instructions

Package Contents
The package contains the following items:

  • Single Side Model: 1 Curtain Motor / Remote
  • Double Side Model: 2 Curtain Motors / Remotes

Light and Button Function
The product features the following light and button functions:

  • Power Button on Curtain Motor:
    • Single press: Turn on the motor
    • Long press (3-5 seconds): Turn off the motor
  • Lights on Remote Control:
    • Red Button Pressed: Initiates Curtain Motor Pairing
    • No light: Indicates no pairing or operation
  • Curtain Motor Lights:
    • Solid blue: Starting up
    • Flashing blue (2 times/s): Initiates Remote Pairing
    • Flashing blue (3 times/s): Pairing
    • Green: Pairing completed
    • Red: Charging

Preparation
Before using the device, follow these steps:

  1. Fully charge your curtain motor.
  2. Install the required mobile app.

Curtain Machine Installation Steps
Follow these steps for curtain machine installation:

Roman Rod Installation

  1. Measure your curtain and choose suitable accessories based on
    the following measurements:

    • Roman Rod Small Hook Arms: Diameter 8 – 22 (mm)
    • Roman Rod Big Hook Arms: Diameter 15 – 40 (mm)
  2. Set up the side covers by installing the screws and accessories using a screwdriver.

  3. Install the curtain motor on the Roman Rod pole track by attaching the stretchable Hook Arm between the first and second grommet. Ensure that the indicator light faces outdoors for proper lighting sensor functionality.

  4. Install the two side covers on the Roman pole and place the curtain machine inside. Pull down slightly and close the side covers.

  5. If you have a Telescopic Extendable Rod, use the provided Roman Tape to apply pressure against the segment of the metal plate against the thinner end of the rod.

T-Track Installation

  1. Measure your curtain and choose suitable accessories based on the following measurements:
    • T Fittings: 7 – 26 (mm)
  2. Set up the side covers by installing the screws and accessories using a screwdriver.

FAQ

  • Q: How do I pair the curtain motor with the remote control?
    A: Press the red button on the remote control to initiate pairing mode, then follow the instructions on the curtain motor lights to complete the pairing process.

  • Q: How do I charge the curtain motor?
    A: Connect the charging cable to the charging port on the curtain motor and plug it into a power source. The indicator light will turn red to indicate charging.

  • Q: Can I control the curtain motor using voice commands?
    A: Yes, the curtain motor is compatible with Alexa and Google Assistant when used with the Osprey Wireless Smart Gateway (sold separately).

Compatible with Alexa & Google Assistant with Osprey Wireless Smart Gateway (Separately purchased).

PACKAGE CONTENTS

Curtain Motor/Remote

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(1\)

Accessories
Single Side Model will come with half of the accessories list

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(2\)

LIGHT AND BUTTON FUNCTION

POWER BUTTON ON CURTAIN MOTOR

Single press| Turn on
Long press (3-5 seconds)| Turn off
LIGHTS ON REMOTE CONTROL
Red| Button Pressed
No light| Initiate Curtain Motor Pairing
CURTAIN MOTOR LIGHTS
Solid blue| Starting up
Flashing blue (2 times/s)| Initiate Remote Pairing
Flashing blue (3 times/s)| Pairing
Green| Fully Charged
Red| Charging

PREPARATION

STEP 1: FULLY CHARGE YOUR CURTAIN
Fully charge your Osprey Smart Curtain Robot before using. The indicator light turns green when fully charged.

  • Rer: Charging
  • Green: Fully charged

STEP 2: APP INSTALLATION
Enable WIFI before app installation:

  • Scan this QR Code below to download the “Osprey Smart Home” app on App Store or Google Play Store.OSPREY-2-motors-Smart-Curtain-Opener-fig- \(3\)
  • Open the “Osprey Smart Home” app and register for an account or sign in directly if you already had an account.

CURTAIN MACHINE INSTALLATION STEPS

Roman Rod
Please go for T-Track Installation and U-Rail Installation

Step 1: Measure your Curtain
Measure your Roman Rod and choose the suitable accessories with the following measurements:

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(4\)

Step 2. Side Covers Setting
After choosing your suitable accessories, use the screwdriver to install the screws and the accessories to the side covers.

Step 3: Roman Rod Curtain Motor Installation
Close the curtain all the way before installation

As shown in figure (1) (2). Pull the stretchable Hook Arm and attach it between the first and the second grommet of the Roman Rod pole track. Remember to face the indicator light outdoors to get the lighting sensor to work properly.

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(6\)

As shown in the above picture (3) (4), install the two side covers on the Roman pole, place the curtain machine in the side covers, pull the two side covers down slightly, and close the side covers.

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(7\)

NOTE:
The Beads Fixer and Connection Tape is optional.

Refer to the pictures below to install the beads fixer at the top of the curtain. Finish by cutting the remaining beads.

If you have a Telescopic Extendable Rod, please use our Roman

Rod Connection Tape follow the steps below:

  • Remove the protective film from the Roman Rod Connection Tape
  • Align one edge of the Connection Tape with the horizontal axis of the rod and align the tape with the connecting point
  • Wrap the Connection Tape around the rod slowly while applying pressure to the segment of the metal plate against the thinner end of the rod.

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(9\)

Connection Tape should be firmly adhered to the connecting section of the rod. After installing the Connection Tape, you can continue the Osprey Smart Curtain Limit Setting process.

T-Track

Step 1: Measure your Curtain
Close the curtain before installation

Measure your T-Track and choose the suitable accessories with the following measurements:

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(10\)

Step 2. Side Covers Setting
After choosing your suitable accessories, use the screwdriver to install the screws and the accessories to the side covers.

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(11\)

Step 3: T-Track Curtain Motor Installation

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(12\)

As show in the above picture (1) (2) (3), push the handle on the T-Shaped fitting to the maximum, tilt one side of the track, and install the other side of the side cover on the track.

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(13\)

As show in the above picture (4) (5), install the 2 side covers of the curtain machine on the curtain track, place the curtain machine in the side covers, pull the 2 side covers down sightly, and close the side covers.

U-Rail

Step 1: Measure your Curtain
Close the curtain all the way before installation

Measure your U-Rail and choose the suitable accessories with the following measurements:

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(14\)

Step 2. Side Covers Setting
After choosing your suitable accessories, use the screwdriver to install the screws and the accessories to the side covers.

Step 3: T-track Curtain Motor Installation

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(16\)

After putting the side cover into the track as show in the picture above (1), rotate it 90o as show in the picture above (2)

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(17\)

As show in the picture above (3) (4), install the side cover of the curtain machine on the track, place the curtain machine in the side cover, pull down the two side covers slightly, and close the side cover.

APP OPERATION

  1. Add deviceOSPREY-2-motors-Smart-Curtain-Opener-fig- \(18\)
    • Turn on the Bluetooth on your phone
    • Press the power button once
    • Click “+” then click “Add device”
    • Search for Smart Curtain MotorOSPREY-2-motors-Smart-Curtain-Opener-fig- \(19\)
    • Add successfully, click “Next”
    • Click “Done”
  2. Curtain Motor Limit Setting
    • Enter Smart curtain robot user panel
    • The initial installation position of the curtain robot is the curtain’s closes state The initial position of the curtain closing position is left
    • For Single Side Curtain, remain “Left” if Smart Curtain Robot will go to the left side to open your curtain or choose “Right” if Smart Curtain Robot will go to the right side to open your curtain
    • For Double Side Curtain, remain “Left” if Smart Curtain Robot can open the curtain after “Start Study”. If both of the curtains go inside and cannot open the curtain, please “Reset” and choose “Right” at this step
    • After choosing the closing position, click “Start Study”OSPREY-2-motors-Smart-Curtain-Opener-fig- \(21\)
    • Click “Stop study” after the curtain is fully opened
    • Click “Confirm” after completing the limit-setting processOSPREY-2-motors-Smart-Curtain-Opener-fig- \(22\) To reset the Curtain Motor Limit Setting, please choose the “Setting” icon on the top of the right side and click “Reset” to return to the factory setting of the curtain.
  3. Multi-function settingsOSPREY-2-motors-Smart-Curtain-Opener-fig- \(23\)
    • The Smart Curtain Robot Main Screen shows up after finishing the curtain motor limit setting process.
    • Temperature – Luminosity – Curtain Battery shows up on the first line
    • The second line shows the curtain state “Open”, “Stop” and “Close”. Please click on the buttons to control the Smart Curtain Robot by mobile phone/ tablet.
    • Click on the “Setting” icon on the top of the right side to set up multi-function settings
    • Set the light intensity to close the curtainOSPREY-2-motors-Smart-Curtain-Opener-fig- \(26\)
    • Set the temperature intensity to close the curtain
    • Set up timer by clicking “Add” to schedule the time to open and close the curtain as needed

REMOTE CONNECTION

  1. Remote Operation
    • Choose ‘’Open’’ to open the curtain. When pressing ‘’Open”, the indicator light is flashing green. If you already set up the opening limit, the curtain robot will open and stop at your pre-set position.
    • Choose “Stop’’ to stop moving the curtain. When pressing “Stop”, the indicator light is flashing green.
    • Choose “Close” to close the curtain. When pressing ‘’Close”, the Indicator light is flashing screen.
    • If you already set up the opening limit, the curtain robot will open and stop at your pre-set positions.
    • The remote control and curtain robot are paired by default at the factory, Customers can use the remote control to control their curtains without an installation.
  2. Remote Control Limit Setting without Osprey Smart Home App
    • Close the curtain all the way
    • Press and hold the left and right button for 3 seconds and release them.
    • For Single Side Curtain, press “Open” to open the curtain to the left or press “Close” to open the curtains to the right.
    • For Double Side Curtain, press “Open” to open both sides of the curtain.
    • Press “Stop” when the curtain is fully opened and the curtain limit setting process is completed.OSPREY-2-motors-Smart-Curtain-Opener-fig- \(27\)

WIFI GATEWAY CONNECTION

To enable Third Party Connection like Alexa, Google Assistant,… please add our Osprey Wireless Smart Gateway (Separately purchased) in Osprey Smart Home app and follow these steps below:

OSPREY-2-motors-Smart-Curtain-Opener-fig- \(29\)

  • Click the “+” sign to add equipment
  • Click automatic discovery, click start search, search mesh to gateway, click “Next”
  • Enter the WIFI password at home, lock “Ok”, the connection is in progress, and it will automatically jump after the connection is completedOSPREY-2-motors-Smart-Curtain-Opener-fig- \(30\)
  • Click “Associate Bluetooth device” to add existed Smart Curtain Robot or click “Add new device” to add new Smart Curtain Robot/other Bluetooth devicesOSPREY-2-motors-Smart-Curtain-Opener-fig- \(31\)
  • To enable third-party connections like Alexa & Google Assistant, go back to the “Home” page and choose the “Me” page at the bottom of the right corner
  • Click to link to the third-party connection needed and follow the instructions to connectOSPREY-2-motors-Smart-Curtain-Opener-fig- \(32\)
  • When the connection is complete, the smart curtain robot can be controlled with by commend sentences as below:OSPREY-2-motors-Smart-Curtain-Opener-fig- \(33\)

WARRANTY

Warranty Information
Limited Warranty, Seller warrants to Customer for twelve (12) months following delivery only that (a) the Products shall conform to the description and specifications, subject to industry standard tolerances and variations; and (b) Seller has good title to the Products free and clear of liens, security interests or encumbrances by any party claiming by, through or under Seller. SELLER HEREBY DISCLAIMS AND CUSTOMER HEREBY WAIVES ANY AND ALL OTHER ORAL OR WRITTEN WARRANTIES IN RESPECT OF THE PRODUCTS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES UNLESS EXPRESSLY MADE IN WRITING AND SIGNED BY AN OFFICER OF SELLER, Seller’s liability shall be limited, at Seller’s option, to repair or replacement of non-conforming Products or refund of the purchase price. The foregoing sets forth Seller’s entire obligation and liability to Customer in respect of the Products, and Customer accepts the same as its entire right and sole remedy about any breach by Seller of these Terms and Conditions. IN NO EVENT OR CIRCUMSTANCE WHATSOEVER SHALL THE SELLER BE LIABLE FOR ANY CONSEQUENTIAL, OR INCIDENTAL. INDIRECT, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES OF ANY TYPE OR NATURE EVEN IF THE SELLER HAS REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES. SELLER’S TOTAL LIABILITY ARISING OUT OF OR IN ANY WAY RELATED TO THE PRODUCTS, WHETHER BASED IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), LIABILITY, OR ANY OTHER CAUSE OF ACTION, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE PAID BY CUSTOMER FOR THE PRODUCTS TO WHICH SUCH LIABILITY RELATES.

Return and Refund Policy
The situations below are excluded from the Return and Refund Policy:

  • Intended damage or abuse
  • Inappropriate storage (drop-down or soaking in water)
  • User modification or repair
  • Using loss
  • Force majeure damage (Natural disasters)

Scan the QR Code below to sign up for 1-year-warranty

SAFETY WARNING

A. CE Warning
Product name: Osprey Smart Curtain Robot
Trademark: flyingOSPREY
This product is in a fixed location. To comply with RF exposure requirements, a minimum separation distance of 20cm must be maintained between the user’s body and the device, including the antenna. Use only the supplied or approved antenna. This device in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. All essential radio test suites have been carried out
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
The device complies with RF specifications when the device is used at 20cm from your body,

FCC Warning
This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This FCC Warning 54 55 equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and the receiver
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction. To maintain compliance with FCC’s RF Exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body: Use only the supplied antenna.

Warning:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For assistance please contact:

osprey.life.

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