VEVOR Y428BT Thermal Label Printer Instruction Manual

VEVOR Y428BT Thermal Label Printer

Product Information

Specifications

• Product Name: Thermal Label Printer
• Model: VEVOR Y428/Y428BT
• Label Sizes Supported: 102mm x 152mm

Product Usage Instructions

Power On and Connection

1. Ensure the power of the printer is OFF (Press down “O” to turn it OFF).
2. Connect the printer to your computer using the USB port. This will avoid producing unwanted prints.

Driver Installation (Mac)

1. Visit the official website https://www.vevor.com/pages/downloadcenter-label-printer or find the driver on the USB stick included in the package.
2. Double-click the file “Vevor-Mac-Driver-Latest. pkg”.
3. Click “Continue” and follow the on-screen instructions.
4. Click “Close” to finish the installation.
5. Open “System Preferences” on your Mac, and click “Printers & Scanners”.
6. Power on the printer, and you will see “VEVOR Y428/Y428BT” in the list of available printers.
7. You can now start printing labels.

Driver Installation (Windows)

1. Visit the official website https://www.vevor.com/pages/downloadcenter-label-printer or find the driver on the USB stick included in the package.
2. Follow the instructions provided on the website or in the package to complete the driver installation.

Changing Label Sizes
Each time you change to a different label size, please follow these steps:

1. Press the feeder button once. This will feed a blank page.

Note:
When canceling a print task, make sure to turn off the printer directly and cancel the task from the computer simultaneously.

Frequently Asked Questions (FAQ)

• Q: Where can I download the driver for the Thermal Label Printer?
  A: You can download the driver from the official website https://www.vevor.com/pages/downloadcenter-label-printer or find it on the USB stick included in the package.

• Q: How do I change label sizes?
  A: To change label sizes, press the feeder button once after loading the new labels. This will feed a blank page and ensure proper printing.

• Q: What should I do when canceling a print task?
  A: To cancel a print task, turn off the printer directly and also cancel the task from your computer to avoid any unwanted prints.

NEED HELP? CONTACT US!
Have product questions? Need technical support? Please feel free to contact us:

• CustomerService@vevor.com.

This is the original instruction, please read all manual instructions carefully before operating. VEVOR reserves a clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won’t inform you again if there is any technology or software updates on our product.

INTRODUCTION

Congratulations on your purchase of the Vevor Printer. Vevor is your loyal business partner offering commercial solutions to batch label printing. Please take a moment to read this user guide as incorrect operation may result in unsatisfactory print quality, reduced user experience, or even damage to your printer or injury.

VEVOR Y428/Y428BT is a thermal label printer that uses thermal label media without ink, toner, and ribbon. It can print various labels for logistics, pricing, barcodes, QR codes, shipping addresses, badges, etc.

Original instructions for Thermal Label Printer, please read all manual instructions carefully before operating. VEVOR reserves a clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won’t inform you again if there are any technology or software updates on our product.

ITEM OVERVIEW

Packing List

• 1x VEVOR Label Printer
• 1x Power Cable and Adapter
• 1x USB 2.0 to USB C Adapter
• 1x USB 2.0 Printer Cable
• 1x User Guide
• 1x Service Card
• 1x USB Stick (Contains drivers for MacOS& Windows)
• 30x Free Fanfold Labels

Must turn off the switch before you plug the power cable into the power port each time or it may cause sparks!

CONNECT TO YOUR PC/MAC

1. Ensure the power is OFF(Press down“O” means Power OFF)

2. Connect the USB cable.
   (Special Note: For Windows users, please connect the same USB port on your computer to avoid producing unwanted duplicates of the Vevor printer in your system).

3. Make sure the power adapter is tightly connected, then connect the power cable to the printer’s power port and the electrical sockets.

4. Turn the power ON (Press down”-” means Power ON), and now you will see the top feeder button flashing.

Must turn off the switch before you plug the power cable into the power port each time or it may cause sparks!

LABEL SETUP

Vevor is capable of working with labels in various sizes, and it needs to learn your label properties before its first use.

To initiate Automatic Label Identification and run an Intelligent Label Study, please follow these steps:

1. PowerOn
   Turn on the power and wait for about 5 seconds until the printer is initialized.

2. Automatic Label Identification

   • Insert the label from the backside of the printer, the printer will grab the label and move back and forth, then stop with the green light on. Not a single label will be wasted during this procedure.
   • It’s suggested to adjust the label guide to match the width of the label if necessary before the label is pushed in.

3. Intelligent Label Study
   Press and hold the feeder button for about 3 seconds until you hear one beep then release, the label will move back and forth several times to study the label size, and then you can start printing.

Since the printer needs to measure the length of the thermal paper, a stack of labels with at least 3 sheets is required to complete the process.

DRIVER INSTALLATION

Driver Installation for MacOS
Please download the driver for Vevor Y428/Y428BT from our official website https://www.vevor.com/pages/download-center-label-printer, or find it from the USB stick that comes with the package.

1. Double-click the file “Vevor-Mac-Driver-Latest. pkg”.
2. Click”Continue” and follow the on-screen instructions.
3. Click”Close” to finish.
4. Open”System Preferences”,and click”Printers & Scanners”.
5. Power on the printer, and you will see “VEVOR Y428/Y428BT” in the list, Now you can print labels.

Driver Installation for Windows
Please download the driver for Vevor Y428/Y428BT from our official website https://www.vevor.com/pages/download-center-label-printer,or find it from the USB stick that comes with the package.

1. Open the “Vevor-Windows-Driver-Latest.exe” file with a double-click to start the installation process.
   If the file is named “Vevor-Windows-Driver-Latest.zip”, you need to decompress it to the .exe file.

2. Click “Install” and follow the onscreen instructions.

3. Click “Next” and “Finish” to complete the driver installation.

MACOS & WINDOWS PRINTING SETUP

Vevor Y428/Y428BT is set for the most popular size of 4×6 inches (102 x 152mm) by default, therefore you need to make sure that the “Paper Size” is appropriately set in your computer and corresponds with the label papers you are using. Please set it as follows:

MacOS Printing Setup

1. Open the PDF file named “Sample Label.pdf’ which can be found on a USB stick;
   Select “File”➔”Print” (take Preview as an example).

2. Choose 4.00×6.00″ under the “Paper Size” drop-down menu.

3. Select “Printer Features”, then change the settings of the printer, e.g. Speed, Darkness, Rotate.

Windows Printer Setup

Take Windows 10 as an example:

1. Find “Vevor Y 428/Y 428BT” along the path: Control Panel➔Hardware and Sound➔Devices and Printers
2. Right-click on “Vevor Y428/Y428BT”, and choose “Printing Preference”.
3. Click “Page Setup” and choose the proper size of your label, and make sure the chosen size corresponds to the label paper you are about to use.

USER TIPS

1. When you load the labels, the peeling-off side should face up. Or it would cause printing to blank.
2. Make sure there are no particles on the surface of labels to avoid damage to the TPH (Thermal Printer Head).
3. For Windows users, please keep using the same USB Port on your computer to avoid producing unexpected duplicated copies of the printer on your computer.
4. The label size of the Vevor Y428/Y428BT printer is default to 4×6″ (102mm x 152mm). Each time you change different label sizes, please run the Intelligent Label Study process before printing.
5. In case labels keep coming out unexpectedly, just press the feeder button to pause the printer, and clear the printing job from your computer.
6. If there are white spots on printed labels, it indicates that the printer head needs cleaning. Stop printing, and clean the TPH (Thermal Printer Head) after cooling to avoid burns.
7. When the label is jammed accidentally, please open the lid and take out the jammed labels slowly and patiently. The printer will resume after cleaning.

If you have any other issues, please contact us via the following methods: Email: CustomerService@vevor.com.

LED STATUS

If you have any other issues, please contact us via the following methods: Email: CustomerService@vevor.com.

FEDDER BUTTON INSTRUCTIONS

1. Press once: Feed a blank page/Pause/Resume
2. When the printer is in ready status and there are no holding jobs, press the feeder button once, and the printer will feed a blank page.
3. When the printer is running, press once will pause the job, press once again will resume the job. (Although it is not recommended, if you want to urgently stop an unwanted printing task, you may turn off the power directly, and don’t forget to cancel the print task from the computer at the same time).
4. Press and hold the feeder button for about 3 seconds until you hear one beep, Vevor will run the Intelligent Label Study process. This process is recommended each time you change the label sizes.
5. Press and hold the feeder button for about 5 seconds until you hear two beeps. Vevor will print a technical test page. If the test page looks good, it indicates that the printer head is working properly.
6. Press and hold the feeder button for about 15 seconds until you hear three beeps. This will reset the printer to the factory setting. This process is harmless to the printer and can be used if you want the printer to recover from an unknown error.

SAFETY NOTICES

1. DO NOT touch the printer head after use.
2. DO NOT disassemble or repair the unit by yourself.
3. USE ONLY approved accessories.
4. Keep the printer away from water, fire, or other objects that could destroy the components.
5. Keep the printer away from children.
6. DO NOT use the printer if you find any irregularities which could result in electrocution or fire.
7. Please unplug the power when not in use for a long time.

MAINTENANCE

Printer Head Cleaning Steps:

1. Please make sure that the printer is powered off and cooling down before cleaning;
2. Push the Push Button on the left side to open the printer lid;
3. Use the Printer Head Cleaning Wipes to gently apply onto the Thermal Printer Head(no water or other liquid should be applied).

SPECIFICATIONS

DISPOSAL

This product is subject to the provisions of European Directive 2012/ 19/ EC. The symbol showing a wheelie bin crossed through indicates that the product requires separate refuse collection in the European Union. This applies to the product and all accessories marked with this symbol. Products marked as such may not be discarded with normal domestic waste but must be taken to a collection point for recycling electrical and electronic devices.

PAY ATTENTION TO

Pay attention to:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause undesired operation.

• EU Importer: WAITCHX

• Address: 250 bis Boulevard Saint-Germain 75007 Paris UK Importer: FREE MOOD LTD

• Address: 2 Holywell Lane, London, England, EC2A 3ET

• EUREP UK LTD
  UNIT 2264, 100 OCKSTREET, ABINGDON OXFORDSHIRE ENGLAND OX14 5DH

• EUREPGmbH
  Unterlettenweg 1a, 85051 lngolstadt, Germany.

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