Dimplex VVT75 Vivente Plus Landscape Electric Fire Instruction Manual

Dimplex VVT75 Vivente Plus Landscape Electric Fire

CAUTION: Please read this information guide carefully to be able to safely install, use and maintain your product.

Important Safety Advice

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.

• Do not use outdoors.
• Do not use in the immediate surroundings of a bath, shower or swimming pool.
• Do not locate the appliance immediately below a fixed socket outlet or connection box.
• Do not use this heater if it has been dropped.
• Do not use if there are visible signs of damage to the heater.
• Use this heater on a horizontal and stable surface.
• Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.

CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
Do not use this appliance in series with thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the heater is accidentally covered or displaced.
Ensure that furniture, curtains or other combustible materials are positioned no closer than 1 meter from the appliance.
In the event of a fault disconnect the appliance.
Disconnect the appliance when not required for long periods.
The appliance must be positioned so that the plug is accessible. Electrical Requirements section for more details. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person to avoid a hazard.
Keep the supply cord away from the front of the appliance.
Warning: This appliance must be earthed.
The use of an extension lead or multi-plug adaptor is not advised when connecting this product to the mains. Connection through these devices could lead to a risk of overloading, overheating and even fire at the extension lead or adaptor due to inadequate connection quality.
This heater must be used on an alternating current supply (~) only and the voltage marked on the heater must correspond to the supply voltage.

WARNING: To avoid overheating, do not cover the appliance. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance.

• The appliance carries a DO NOT COVER warning symbol .
• This appliance is equipped with a device to control the room temperature. Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided.

Dimplex Vivente Plus Electric Fire

• Models: VVT75, VVT100, VVT150
• Thank you for choosing a Dimplex electric fire.

General Information

CAUTION: Ensure installation does not allow the fireplace to be in direct contact with building vapour barrier or insulation and meets all local building codes.
WARNING: To reduce the risk of fire, do not store or use gasoline or other flammable vapours or liquids in the vicinity of the heater.

1. Select a location that is not susceptible to moisture and is away from drapes, furniture and high traffic.

2. Unpack the fireplace and accessories from the box.
   NOTE: Leave the front glass and partially reflective glass, safely, in the box until ready for installation.

3. Store the fireplace in a safe, dry and dust-free location until it is ready to be installed.

• This electric fire is designed to be installed into a solid construction – such as an existing chimney breast or plasterboard construction. The installation of this product should be carried out by a qualified professional.
• There are several options for displaying the fire, including:
• One, Two or Three-sided installation
• Materials to be placed onto the fuel bed
• Please follow these instructions to assist you in the installation and operation of this product.

Technical Information

Heat Output|  | 230V| 240V|
---|---|---|---|---
Nominal Heat Output| PNom| 1.4| 1.5| kW
Minimum Heat Output| Pmin| 1.3| 1.4| kW
Maximum Continuous Heat Output| Pmax| 1.4| 1.5| kW
Auxiliary Electricity Consumption
In Standby Mode| el SB| 0.49| 0.49| W

Installation Instructions

Step 1: Choosing Installation Type
The Vivente can be configured in 4 different ways:

• Single-sided – Front glass only (see Fig 1a)
• Two-sided Right (see Fig 1b)
• Two-sided Left (see Fig 1c)
• Three-sided (see Fig 1d).

The Vivente is supplied as a Three-sided configuration.
Please follow the steps below to adjust to your desired arrangement.

1. Remove the front bottom trim on the unit. See Fig. 2
2. On the desired side you wish to cover, remove the side glass trim which is held in place by four screws. Attach side panel in place of the side trim using the same four screws See Fig. 3A & 3B
3. For Front Glass Only setup, repeat Step 2 on the opposite side of the product.
4. Assemble the appropriate front Trim to the product. (Three different trims are provided with the product to facilitate the various setup options.) See Fig. 2

Step 2: Installing the Product
CAUTION: Two people will be required for various steps of this procedure.
This product is designed to be installed into an existing block wall or a custom-built studded wall structure. Please consult a competent installer before undertaking this to ensure a safe and secure installation. If installing into an existing chimney or flue, please ensure that the chimney or flue is blocked off. This is to prevent up-draughts affecting product operation.

Electrical Requirements

NOTE: A dedicated, properly fused 13 Amp circuit is required, rated for the appropriate voltage (230-240V). An isolation switch should also be incorporated in cases where the product plug is inaccessible after installation.
WARNING: Construction and wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock and injury to persons.
WARNING: To reduce the risk of fire, electric shock or injury to persons, always use a licensed electrician.

1. Using the product dimensions (Fig. 11), build a suitable structure for the product to fit into. Ensure that, when installed, the product is within 1m of a power outlet. Please refer to the Electrical Requirements section above for more details.
   It is recommended that the base of the unit is installed between 200mm and 800mm from the floor. This is to maintain an optimised viewing angle of the fire effect. (See Fig. 12)
   The product must not bear the weight of the finished wall located above it. Consider the use of a lintel for appropriate support.

2. Using any combination of the three fixing methods (Fig. 13 a,b,c), fix the product to its supporting structure.

3. Build the finished wall up against the appliance using the glass trims as a guide. The finished wall should be built in a way that allows the power supply to be accessible after installation.
   It is recommended to leave 150mm of clearance area directly above the product for ventilation purposes. (Fig. 12) This clearance area can be located behind the finished wall surface.
   The product should not be sealed in place with silicone or adhesive as this can restrict airflow.

Step 3: Fuelbed Assembly
A range of fuel bed materials has been provided for you to choose your desired look.
A set of high-quality ceramic logs enhance the effect of this fire. Please take great care when handling these logs to ensure they do not get dropped or rubbed against each other, as they are easily marked. The following fuel bed media is included

• Ceramic Logs
• Ash Dust
• Crystal pieces

We have taken great care to create what we feel is the most authentic fuel bed, please follow the steps below for more information. Please note: A mix and match of fuel bed media can also be done to create a unique fuel bed assembly.

1. Remove the front trim on the unit. (Fig. 2)
2. Remove the Front Glass from the product and store in a safe place. (A suction cup is provided to help remove/place the front glass.) (Fig. 6)
3. For a contemporary setup (Fig.14), place crystals on the fuel bed, covering the top surface of the fuel bed. These will provide a glowing embers effect when the flame effect is operating.
4. For a traditional look, arrange the logs on top of the fuel bed, to your preference. Please follow the steps at the end of this document which provide a visual representation of log arrangement. Ash dust is also supplied for this setup. Sprinkle this across the fuel bed to produce a realistic log-burning effect.
5. Reverse steps 1 and 2 to re-assemble the product.

An Authentic Logset can be purchased separately, see the Authentic Log table for part numbers.

Authentic Log

• Model Part Number
• VVT75 03/24180/0
• VVT100 03/24181/0
• VVT150 03/24183/0

Operation and Use

WARNING: Failure to follow these operating instructions may result in injury and/or damage.
Thank you for choosing the Vivente. We hope you enjoy using your new electric fire. Please take a few minutes to read these instructions. This will help you understand and benefit from all of the following features:

• Onboard controls
• Remote control
• App control
• Heating – including “Comfort$aver”
• Flame effects
• SmartSense

Comfort$aver
This electric fire operates with Comfort$aver technology, which automatically adjusts the fan speed and heater wattage to match the requirements of the room based on the thermostat setting. Conventional electric heaters work by simply being fully on or off, which can result in swings from slightly too warm to slightly too cold.
Comfort$aver operates such that once the room reaches the set point, the fan and heater will continuously run at a low level, to maintain the desired room temperature providing a more comfortable heating which results in up to an 11% energy saving.
If the temperature in the room rises significantly, i.e. sun coming through a window or the central heating turns on, the heater will turn off and periodically turn back on to circulate the air around the unit, until the room temperature drops and requires the heater to be constantly on again.

SmartSense

• SmartSense detects activity or movement in a room and automatically switches on the flame effect, without the need for you to touch the controls. SmartSense will also detect inactivity in a room and after a certain time switch the product into standby mode. See Fig. 15 which illustrates the detection zone for SmartSense.
• When the fire detects no activity, it will switch itself off. You can choose either of these periods – 30 minutes or 3 hours.
• SmartSense is deactivated for 3 minutes after the product is put into standby mode. This allows you to leave the room after putting the product on standby, without triggering the SmartSense function.

SmartSense has the following three settings:
“HOME” (via APP)

• On this setting, SmartSense will only switch the flame effect when it detects movement between the hours of 5-11 pm, so if you enter the room during the day the fire will not react. However, in the evening, your Dimplex fire will instantly switch on your flame effect – remembering your last setting.

“24 Hr” (Default)

• SmartSense will switch on the flame effect when it detects movement at any time during the day or night. This is ideal for retail and commercial environments.

“OFF”

• SmartSense can be switched off, which will allow the product to perform normally in every other aspect.

Controls
The unit can be controlled by:

• Onboard/Manual controls are located on the upper right of the fireplace (See Fig. 16)
• Remote control – supplied
• App control. Using a dedicated App on your smartphone

Not all of the features, however, can be accessed by the on-board controls. To access the full range of features, the smartphone App is required.

Operating Instructions (ON BOARD CONTROLS)- See Figure 16
The unit can be operated using the manual controls which are located on the upper right of the fireplace. See Fig. 16

Standby Switch

| Turns product on to Standby mode. When pressed to “I”, the Display Board show “ST.BY” for five seconds, then shows “.” only, to indicate standby condition.

|

Menu Cycle Button

| After the initial power-up, the product is on standby. Press Menu Cycle Button Once: This turns on the flame effect to a default setting. The Display Board show “ON”.

This button cycles through the Product setting options when the product is operating. These options are “FIRE”, “AMB”, “HEAT”, “Set.T”, “TIMR”, “SNSR” and “VOL”.

“FIRE”: The Flame Brightness Setting can then be adjusted using the “+” or “-” buttons. There are seven settings. (Display shows “-F1-” to “-F5-“, for the different levels of brightness, “-F6-” for Pulsating Effect and “OFF” when the flame effect is turned off.)

“AMB”: The Ambient Setting can then be adjusted using the “+” or “-” buttons. There are seven settings available on the onboard controls. (Display shows “AMB1” to “AMB7”) “AMB8” is a customisable mood setting that is available via the Dimplex Flame Connect App. Please Note: “-F6-” is not an available setting when in “AMB6”, “AMB7” or “AMB8”.

“HEAT”: The set temperature “XXST” is displayed for two seconds, after that, the room temperature “XX°C” for a further two seconds. The Heat Setting can be switched ON/OFF using the “+” or “-” buttons respectively. (Display shows “ON” or “OFF”)

“Set.T”: The Set Temperature can then be adjusted using the “+” or “-” buttons. Temperature range is 15°C – 32°C and is in increments of 1°C (Display shows “15ST” up to “32ST”) After 2 seconds, the current Room Temperature is displayed as “XX °C”. This is shown for three seconds.

“TIMR”: The Runback Timer can be adjusted using the “+” or “-” buttons. This can be set between 0.5 Hrs and 8.0 Hrs in increments of 0.5 hrs. (“0.5Hr” to “8.0 Hr”)

“SNSR”: The SmartSense Settings can be adjusted using the “+” or “-” buttons. “MIN” turns the product off 0.5 hours after the last movement detected.”MAX” turns the product off 3 hours after the last movement detected. “OFF” – Motion Sensor turned off.

“VOL”: The Volume can be adjusted using the “+” or “-” buttons. Volume has seven settings. (“OFF”, which is sound off and “VOL1” to “VOL6”)

+| Increase “+” Button| This button increases the displayed setting when it is pressed, while in Menu Mode.
–| Decrease “-” Button| This button decreases the displayed setting when it is pressed, while in Menu Cycle Mode.

User Modes

Model Name /Description| Action (Actions cannot be input by remote control)
---|---
Disable/Enable Heat Options on the product| When in heat, press both the Menu Cycle Button and the “-” Button for five seconds. The display reads “CD02”, heat is now disabled. Repeat to enable Heat.
Switch from Degree Celsius to Degree Fahrenheit.| When in heat, press both the Menu Cycle Button and the “+” Button for five seconds. The product can then switch from “-°C-” to “-°F-“. Repeat to revert to degrees Celsius mode.

SmartSense Mode selection.

| The “24Hr” setting operates the SmartSense at all times. This is the default setting.

“HOME” setting; the product operates the SmartSense between 5 pm and 11 pm. Please Note: The product must be connected to the “FLAME CONNECT” App, for the”HOME” setting to operate.

Remote control

Operating Instructions using REMOTE CONTROL – See Figure 17

Product Features Overview

Smart Phone App
“Flame Connect” allows you to control your fire’s function over Bluetooth, from your hand. Search for “Flame Connect” on your App Store and install to get started.

Fault Codes

Onboard Display| Description| Action
CD20| Room Sensor (NTC) Error| Contact your retailer and reference this error code.
CD03| The internal NTC measures elevated temperatures within the product.| Unplug the Unit at the power supply to reset, allow it to cool down, then plug the unit back in to restart.
CD04| Internal Communication Error| Contact your retailer and reference this error code.
CD05| The internal temperature sensor has failed.| Unplug the Unit at the power supply to reset, allow it to cool down, then plug the unit back in to restart.

CD53

| This error displays when timer settings are out of sync. This occurs when the product has a power cut-off for over 40 hours. The product can no longer operate at the determined time settings, and CD53 is displayed.| Reset the timer settings using the Flame Connect APP.

Flame effect themes
There are different combinations of flame effects available. Different presets of lighting colour combinations are available and can be cycled through using the remote control.
Further customisation of the effects is accessible through the smartphone app.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut-out will turn the whole unit off and it will not come back on without being reset. It can be reset by turning the unit off at the main power and waiting 5 minutes before turning the unit back on. See table Fault Codes on the previous page for more details.
CAUTION: If you need to continuously reset the heater, turn the unit off at the main supply, disconnect the panel and call technical support.

Maintenance

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.
Cleaning
Before commencing cleaning, unplug the heater and allow it to cool. The surfaces of the heater should be given an occasional wipe with a dry soft cloth. Do not use detergents, abrasive cleaning powder or furniture polish as this can damage the surface finish of the product.
To remove any accumulation of dust or fluff, the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater located above the front glass.
To clean the fuel effect, remove the fuel bed media. The plastic tray should be wiped clean with a damp cloth. When dry, replace the logs/crystals onto the fuel bed and arrange for the best effect.
The front and side glass are cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front and side glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the partially reflective glass can be cleaned with a damp cloth. The partially reflective glass should be completely dried with a lint-free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners.
CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex or its authorised agent.
CAUTION: We recommend that this heater is checked annually for safety by a qualified electrician.

Additional Information

After Sales Service
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge provided it has been installed and operated under these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
CAUTION: Do not use if the heater’s mains power lead is damaged. Such use may cause a hazard. If damaged, the mains power lead must be replaced by the manufacturer or its authorised dealer.
Recycling
For electrical products sold within the European Community – At the end of the electrical product’s useful life, it is not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.

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