DIGITAL WATCHDOG DW-BJDX1124T-LX Blackjack DX PoE Servers Powered User Guide

: June 15, 2024
: DIGITAL WATCHDOG

Table of Contents

DIGITAL WATCHDOG DW-BJDX1124T-LX Blackjack DX PoE Servers Powered
Product Information
Product Usage Instructions
WHAT’S IN THE BOX
FRONT PANEL
SPECIFICATIONS
SETTING UP THE SERVER
SETTING UP DW SPECTRUM® MEDIA SERVER
TROUBLESHOOTING TIPS
DW SPECTRUM SYSTEM REQUIREMENTS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

DIGITAL WATCHDOG DW-BJDX1124T-LX Blackjack DX PoE Servers Powered

Product Information

Specifications

Model: DW-BJDX11xxT-LX
Included IP licenses: 4
Form factor: 2U rackmount
Operating system: Linux
CPU: Intel Core i5
Memory: 8GB
Ethernet port: 2x 1G Ethernet (RJ45)
Max video storage rate: 80 Mbps
Storage: 2 x SATA HDD
Maximum HDD: 20TB
Maximum storage: 20TB
Video-out Outputs: 1x true HD, 1x DVI-D, 1x D-Sub for system configuration. 1 display output at a time.
Resolution: True HD: 4096×2160@60Hz, DVI-D: 1920×1200@60Hz,
D-Sub: 1920×1200@60Hz
Preloaded VMS software
Keyboard and mouse included
Power supply
Operating temperature and humidity
Dimension (WxDxH)
Other certification: NDAA, TAA
Warranty: 5 year limited

Product Usage Instructions

Setting up the Server

Step 1: Connect external devices, power, and network.

Connect a monitor, USB keyboard, USB mouse, and network cable to one of the Ethernet ports (B9 on the diagram). Configure the camera’s network first, then configure the server’s local network.
Connect the server to an appropriate power source. A UPS system is recommended. 750VA or higher is recommended (per PSU).
Connecting the power cable to a live power source may turn on the server automatically. If the server does not turn on automatically, press the power button on the front of the server (F1 on the diagram).

Step 2: Configure date and time

Turn OFF Automatic Date & Time and Automatic Time Zone.
Click Date & Time and set the correct date and time.
Click Time Zone and set it to the correct Time Zone. (type one of the largest cities in the time zone)
Close Settings.

Step 3: Configure the network

Please have the following information ready before starting the network configuration.

Camera network
Local network (LAN)
IP address
Subnet mask / Netmask
Default gateway / Gateway

FAQ

Q1: Where can I download support materials and tools for this product?

A1: You can download all your support materials and tools from the Digital Watchdog website. Follow these steps:

Go to:http://www.digital-watchdog.com/support-download/
Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter.
Click ‘Search’. All supported materials, including manuals, Quick Start guides (QSG), software, and firmware will appear in the results.

Q2: What is the default login information for the server’s OS?

A2: The default login information for the server’s OS is:
Username: DW user
Password: Dw5pectrum

Q3: What is the default login information for the server?

A3: The default login information for the server is:
Username: admin
Password: admin12345
State-of-the-art hyper-optimized video management platform designed for ease, speed, and efficiency. Blackjack® DX™ Linux slim desktop servers — Up to 80Mbps
Default Login Information for DW Spectrum® IPVMS
Username: admin
Password: admin12345

Default login information for the server’s OS

Username: douser
Password: Dw5pectrum

WHAT’S IN THE BOX

NOTE: Download all your support materials and tools in one place.

Go to: http://www.digital-watchdog.com/support-download/.
Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter.
Click ‘Search’. All supported materials, including manuals, Quick Start guides (QSG), software, and firmware will appear in the results.

Attention: This document is intended to serve as a quick reference for initial setup.
See the DW Spectrum® full manual for more information on features and functionality.

FRONT PANEL

F1 Power button
F2 Microphone jack
F3 Headphone jack
F4 2x USB 3.0 ports
F5 USB 2.0 ports
F6 System health LED
F7 Reset button
B1 AC power socket
B2 PS/2 keyboard and PS/2 mouse ports
B3 DVI-D port
B4 True HD port
B5 2x USB 2.0 ports
B6 Mic in (pink)
B7 Line out (green)
B8 Line in (blue)
B9 Ethernet port to the camera network
B10 Ethernet port to the local network
B11 USB 3.0 ports
B12 D-Sub port

Default Login Information for DW Spectrum® IPVMS

Username: admin
- Password: admin12345

Default login information for the server’s OS

Username: douser
- Password: Dw5pectrum

SPECIFICATIONS

MODEL	DW-BJDX11xxT-LX
Included IP licenses	4
Form factor	Slim Desktop
Operating system	Linux Ubuntu®
CPU	Intel® Celeron processor
Memory	8GB
Ethernet port	2x 1G Ethernet (RJ45)
System	Max video storage rate
Storage	Maximum HDD
Maximum storage	20TB
Video-out	Outputs

display output at a time.
Resolution| True HD: 4096×2160@60Hz, DVI-D: 1920×1200@60Hz, D-Sub: 1920×1200@60Hz
Preloaded VMS software| DW Spectrum® IPVMS Server
Keyboard and mouse| Included
Power supply| 300W**
Operating temperature and humidity| 41°F~104°F (5°C~40°C), 20~90% RH
Dimension (WxDxH)| 13.1” x 3.8” x 15.6” (334 x 97 x 402 mm)
Other certification| NDAA, TAA
Warranty| 5 year limited

SETTING UP THE SERVER

STEP 1: Connect external devices, power, and network.

Connect a monitor, USB keyboard, USB mouse, and network cable to one of the Ethernet ports (B9 on the diagram).
- Configure the camera’s network first, then configure the server’s local network.
- NOTE See page 2 for a detailed back panel breakdown for each model.
Connect the server to an appropriate power source. A UPS system is recommended. 750VA or higher is recommended (per PSU).
Connecting the power cable to a live power source may turn on the server automatically. If the server does not turn on automatically, press the power button on the front of the server (F1 on the diagram).

STEP 2: Configure date and time

Linux®

Open Settings.
Click Details.
Click Date &Time.
Turn OFF Automatic Date & Time and Automatic Time Zone
Click Date & Time and set the correct date and time
Click Time Zone and set it to the correct Time zone. (type one of the largest cities in the time zone)
Close Settings.

STEP 3: Configure network

Please have the following information ready before starting the network configuration.

	Camera network	Local network (LAN)
IP address
Subnet mask / Netmask
Default gateway / Gateway	Not applicable
DNS servers	Not applicable

The camera network and local network cannot be on the same network.
NOTE The Blackjack® server’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider for the information.

Linux®

Open Settings > Network
Click Setting of the Ethernet that is Connected
Change to Manual then enter Address, Netmask, Gateway.
- Do not enter Gateway information if there is no Gateway in this network.
Click Apply to save.
Restart the connection by switching OFF then turn ON.
Click Settings of the Ethernet not connected.
Change to Manual then enter Address, Netmask, Gateway then DNS.
Click Apply to save.
Connect the network cable and verify the connection.

NOTE If you are not connecting to the Blackjack® from the same network, you may be required to perform port forwarding on your router to access the server.
Contact your Network Administrator or Installer for additional information

SETTING UP DW SPECTRUM® MEDIA SERVER

Login: admin
Password: admin12345

STEP 1: Initial run from the Blackjack® server

Open the DW Spectrum® client by double-clicking on the DW Spectrum® icon.
Click on the pre-configured server.
If the pre-configured server does not automatically log in, enter the password and click Connect.

Default password: admin12345 (case sensitive).
STEP 2: To rename the server

Right-click on the server name listed on the resources then click server settings.
Go to the general tab and enter the new server name in the name field. Click OK.

STEP 3 : To check for updates

Click on the menu then click “System Administration”.
Go to the updates tab. If the system requires updating, click on the update system button.
- If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be disabled.
Click OK when the update is completed.

STEP 4: Enter and activate licenses

Go to the system administration window and click on the license tab.
Enter the license key and click “Activate License”. An Internet connection is required.
- Click on “Activate Trial License” if you have not purchased a valid license key.
Click OK when the license key is activated.

STEP 5: Configure recording

Right-click on a camera in the resource tree to set up the recording. Click on camera settings from the context menu.
Go to the recordings tab.
Click to turn on the recording.
Configure the camera’s schedule settings for quality, FPS, and recording type.
Click and drag the mouse over the recording schedule to apply the settings multiple days and times.
- Click “All” to apply the recording settings to the entire schedule.
A red dot will appear next to the camera in the resource tree once the recording is started.

NOTE: A Recording License is required to allow each camera to the archive.

STEP 6: Backup database

Go to the system administration window and click on the general tab.
Click “Create Backup.
Navigate to the folder you want to save the database and enter a name for the backup file. Click save.
- It is strongly recommended to create a Database Backup to external storage media before and after every update if a system restore point is needed.

NOTE: More information and instructions are available in the DW Spectrum® IPVMS user manual.
NOTE: These products are covered by one or more claims of the HEVC Patents listed at patentlist.accessadvance.com.

TROUBLESHOOTING TIPS

Problem	Possible solutions
**** My camera does not auto-discover	1. Is the camera in the same LAN

network as the media server?

2. Is your camera compatible with DW Spectrum? (Refer to our website for a full list of supported cameras.)

3. Is the camera updated to its latest firmware?

4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.

5. Try adding the camera manually.

6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported devices.

Videos are slow| 1. Are you accessing the same cameras from multiple clients? (LAN and WAN)

2. Do you have a Gigabit network? Check your network speed.

**** My camera appears disconnected| 1. Under camera settings, make sure the username and password are correct.

2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.

3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restoring it to factory default.

4. Make sure your camera is using the latest firmware available.

5. Make sure that the camera is connected to the same network as the server.

6. If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list), make sure ONVIF is enabled.

7. Make sure your user has permission to view that specific camera.

I cannot get playback video from my camera| 1. Do you have a network connection between the client and server (in case the server and client are not on the same machine)?

2. Make sure your user has playback viewing permissions for the selected channel.

3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.

4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected.

I get an ‘unauthorized’ message on my camera| **** 1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera settings menu.

2. If necessary, try rebooting the camera to apply the camera’s username and password.

DW SPECTRUM SYSTEM REQUIREMENTS

Recommended specs for the full client

| Single-monitor DW Spectrum workstation| Dual-monitor DW Spectrum workstation| Quad-monitor DW Spectrum workstation
---|---|---|---
Processor| Intel i5 8th gen or AMD Ryzen 5 3000

Quad-Core or better

| Intel i7 8th gen or AMD Ryzen 7 3000 Quad-

Core or better