beko FSE13030N Freezer User Manual

: June 15, 2024
: Beko

Table of Contents

beko FSE13030N Freezer
Product Information
Installation
Reversing the doors
Using your refrigerator
Maintenance and cleaning
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

beko FSE13030N Freezer

Product Information

Model: FSE13030N
Languages: EN / DE / NL/BG
Product Identifier: 58 7246 0000/AA 1/3

Important Safety Warnings
Please review the following information. Failure to observe this information may cause injuries or material damage. Otherwise, all warranty and reliability commitments will become invalid.

Intended Use
The freezer is intended for household use to store and freeze food items.

For products with a water dispenser
If your freezer has a water dispenser, please follow the instructions below:

Make sure the water dispenser is properly connected to a water source.
Refer to the specific instructions provided for operating and maintaining the water dispenser.

Preparation

Package Information
Before using the freezer, please check the package contents and make sure everything is included. If any parts are missing or damaged, contact customer support.

HCA Warning
Do not use the freezer in an environment where the ambient temperature exceeds the specified HCA (High Climate Area) level. Doing so may cause the freezer to malfunction.

Things to be done for energy-saving
To save energy while using the freezer, consider the following tips:

Ensure proper insulation by keeping the freezer away from direct sunlight and heat sources.
Avoid opening the freezer door frequently.
Set the operating temperature to the recommended level.

Installation

Points to be considered when transporting your refrigerator
If you need to transport the freezer, please consider the following points:

Empty the freezer and remove all food items.
Securely close the doors and fix any loose parts to prevent damage during transportation.

Before operating your refrigerator
Prior to using the freezer for the first time, perform the following steps:

Clean the interior and exterior of the freezer with a mild detergent and water.
Ensure the freezer is properly leveled by adjusting the feet.
Plug the freezer into a grounded electrical outlet.

Disposing of the packaging
Dispose of the packaging materials responsibly, following local regulations for recycling and waste disposal.

Disposing of your old refrigerator
If you are replacing an old freezer, please follow local regulations for the proper disposal of electronic waste. Do not dispose of the appliance with regular household waste.

Placing and Installation

Select a suitable location for the freezer, considering the following:

Place the freezer on a flat, stable surface.
Keep a sufficient gap around the freezer for proper ventilation.
Avoid placing the freezer near heat sources or in direct sunlight.

Reversing the doors
If required, you can reverse the doors of the freezer to suit your installation needs. Refer to the specific instructions provided for door reversal.

Using your refrigerator

Setting the operating temperature
Set the desired operating temperature using the control panel. Follow the instructions provided in the control panel section of the manual.

Freezing
To freeze food items, follow these steps:

Ensure the food items are properly packaged in freezer-safe containers or bags.
Place the food items in the freezer drawers, leaving enough space for air circulation.
Close the freezer door securely.

Freezing fresh food
If you want to freeze fresh food, follow these additional steps:

Set the fast-freeze compartment flap to the maximum position.
Place the fresh food in the fast-freeze compartment.
After a few hours, move the frozen food to the regular freezer drawers.

Recommendations for the preservation of frozen food
To ensure the quality and longevity of frozen food, consider the following recommendations:

Do not exceed the maximum storage time for different types of food items.
Avoid thawing and refreezing food multiple times.
Label and date the frozen food items for easy identification.

Placing the food
When placing food items in the freezer, follow these guidelines:

Distribute the food items evenly in the freezer drawers.
Avoid overfilling the drawers to maintain proper air circulation.
Keep raw meat and fish separate from other food items.

Deep-freeze information
For deep-freezing food items, follow these instructions:

Ensure the food items are properly wrapped in freezer-safe packaging.
Place the wrapped food items in the deep freeze compartment.
Set the temperature to the recommended level for deep freezing.

Maintenance and Cleaning

Protection of plastic surfaces
To clean the plastic surfaces of the freezer, use a soft cloth and mild detergent. Avoid using abrasive cleaners or solvents that may cause damage.

Recommended Solutions for the Problems
If you encounter any issues with the freezer, refer to the troubleshooting section of the manual. If the problem persists, contact customer support for assistance.

FAQ

Q: How long is the usage life of the freezer?
A: The usage life of the freezer is 10 years.
Q: Can I reverse the doors of the freezer?
A: Yes, you can reverse the doors to suit your installation needs. Refer to the specific instructions provided in the manual.
Q: How should I dispose of my old refrigerator?
A: Follow local regulations for the proper disposal of electronic waste. Do not dispose of the appliance with regular household waste.
Q: How can I save energy while using the freezer?
A: To save energy, ensure proper insulation, avoid frequent door openings, and set the operating temperature to the recommended level.

Please read this manual first!

Dear Customer,
We hope that your product, which has been produced in modern plants and checked under the most meticulous quality control procedures, will provide you with an effective service. For this, we recommend you carefully read the entire manual of your product before using it and keep it at hand for future reference.

This manual

Will help you use your appliance in a fast and safe way.
Read the manual before installing and operating your product.
Follow the instructions, especially those for safety.
Keep the manual in an easily accessible place as you may need it later.
Besides, read also the other documents provided with your product. Please note that this manual may be valid for other models as well.

Symbols and their descriptions
This instruction manual contains the following symbols:

Important information or useful usage tips.
Warning against dangerous conditions for life and property.
Warning against electric voltage.

Your refrigerator

Control Panel
Ice container
Flap (Fast-Freeze compartment)
Drawers
Adjustable front feet

Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

Important Safety Warnings

Please review the following information. Failure to observe this information may cause injuries or material damage. Otherwise, all warranty and reliability commitments will become invalid. The usage life of the unit you purchased is 10 years. This is the period for keeping the spare parts required for the unit to operate as described.

Intended use
This product is intended to be used

indoors and in closed areas such as homes;
in closed working environments such as stores and offices;
in closed accommodation areas such as farmhouses, hotels, and pensions.

This product should not be used outdoors.

General safety

When you want to dispose/scrap the product, we recommend you consult the authorized service to learn the required information and authorized bodies.
Consult your authorized service for all your questions and problems related to the refrigerator. Do not intervene or let someone intervene in the refrigerator without notifying the authorized services.
For products with a freezer compartment; Do not eat cone ice cream and ice cubes immediately after you take them out of the freezer compartment! (This may cause frostbite in your mouth.)
For products with a freezer compartment; Do not put bottled and canned liquid beverages in the freezer compartment. Otherwise, these may burst.
Do not touch frozen food by hand; they may stick to your hand.
Unplug your refrigerator before cleaning or defrosting.
Vapor and vaporized cleaning materials should never be used in the cleaning and defrosting processes of your refrigerator. In such cases, the vapor may get in contact with the electrical parts and cause a short circuit or electric shock.
Never use the parts on your refrigerator such as the door as a means of support or step.
Do not use electrical devices inside the refrigerator.
Do not damage the parts, where the refrigerant is circulating, with drilling or cutting tools. The refrigerant that might blow out when the gas channels of the evaporator, pipe extensions, or surface coatings are punctured causes skin irritations and eye injuries.
Do not cover or block the ventilation holes on your refrigerator with any material.
Electrical devices must be repaired by only authorized persons. Repairs performed by incompetent persons create a risk for the user.
In case of any failure or during maintenance or repair work, disconnect your refrigerator’s mains supply by either turning off the relevant fuse or unplugging your appliance.
Do not pull by the cable when pulling off the plug.
Place the beverage with higher proofs tightly closed and vertically.
Never store spray cans containing flammable and explosive substances in the refrigerator.
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
This product is not intended to be used by persons with physical, sensory, or mental disorders or unlearned or inexperienced people (including children) unless they are attended by a person who will be responsible for their safety or who will instruct them accordingly for use of the product
Do not operate a damaged refrigerator. Consult with the service agent if you have any concerns.
The electrical safety of your refrigerator shall be guaranteed only if the earth system in your house complies with standards.
Exposing the product to rain, snow, sun, and wind is dangerous concerning electrical safety.
Contact authorized service when there is power cable damage to avoid danger.
Never plug the refrigerator into the wall outlet during installation. Otherwise, a risk of death or serious injury may arise.
This refrigerator is intended for only storing food items. It must not be used for any other purpose.
The label of technical specifications is located on the left wall inside the refrigerator.
Never connect your refrigerator to electricity-saving systems; they may damage the refrigerator.
If there is a blue light on the refrigerator, do not look at the blue light with optical tools.
For manually controlled refrigerators, wait for at least 5 minutes to start the refrigerator after power failure.
This operation manual should be handetoto the new owner of the product when it is given to others.
Avoid causing damage to the power cable when transporting the refrigerator. Bending cable may cause a fire. Never place heavy objects on the power cable. Do not touch the plug with wet hands when plugging the product.
Do not plug the refrigerator if the wall outlet is loose.
Water should not be sprayed directly on the inner or outer parts of the product for safety purposes.
Do not spray substances containing inflammable gases such as propane gas near the refrigerator to avoid fire and explosion risk.
Never place containers filled with water on top of the refrigerator, otherwise this may cause electric shock or fire.
Do not overload your refrigerator with excessive amounts of food. If overloaded, the food items may fall and hurt you and damage the refrigerator when you open the door. Never place objects on top of the refrigerator; otherwise, these objects may fall when you open or close the refrigerator’s door.
As they require a precise temperature, vaccines, heat-sensitive medicine scientific materials, etc. should not be kept in the refrigerator.
If not to be used for a long time, the refrigerator should be unplugged. A possible problem with the power cable may cause a fire.
The plug’s tip should be regularly cleaned; otherwise, it may cause a fire.
The plug’s tip should be cleaned regularly with a dry cloth; otherwise, it may cause a fire.
The refrigerator may move if the adjustable legs are not properly secured on the floor. Properly securing adjustable legs on the floor can prevent the refrigerator from moving.
When carrying the refrigerator, do not hold it from the door handle. Otherwise, it may be snapped.
When you have to place your product next to another refrigerator or freezer, the distance between devices should be at least 8cm. Otherwise, adjacent side walls may be humidified.

For products with a water dispenser;

The pressure of the water mains should be a minimum of 1 bar. The pressure of water mains should be a maximum of 8 bars.

Use only potable water.

Child safety

If the door has a lock, the key should be kept away from the reach of children.
Children must be supervised to prevent them from tampering with the product.

Compliance with the WEEE Directive and Disposing of the Waste Product:

This product complies with EU WEEE
Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high-quality parts and materials that can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive:
The product you have purchased complies with the EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information
The packaging materials of the product are manufactured from recyclable materials by our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

HCA Warning
If your product’s cooling system contains R600a:

This gas is flammable. Therefore, pay attention to not damaging the cooling system and piping during usage and transportation. In the event of damage, keep your product away from potential fire sources that can cause the product to catch a fire and ventilate the room in which the unit is placed. Ignore this warning if your product’s cooling system contains R134a. The type of gas used in the product is stated in the type plate which is on the left wall inside the refrigerator. Never throw the product in the fire for disposal.

Things to be done for energy-saving

Do not leave the doors of your refrigerator open for a long time.
Do not put hot food or drinks in your refrigerator.
Do not overload your refrigerator so that the air circulation inside of it is not prevented.
Do not install your refrigerator under direct sunlight or near heat-emitting appliances such as ovens, dishwashers, or radiators.
Pay attention to keeping your food in closed containers.
For products with a freezer compartment; You can store a maximum amount of food items in the freezer when you remove the shelf or drawer of the freezer. The energy consumption value stated for your refrigerator has been determined by removing the freezer shelf or drawer and under maximum load. There is no harm in using a shelf or drawer according to the shapes and sizes of food to be frozen.
Thawing frozen food in a fridge compartment will both provide energy savings and preserve the food quality.

Installation

Please remember that the manufacturer shall not be held liable if the information given in the instruction manual is not observed.

Points to be considered when re-transporting your refrigerator

Your refrigerator must be emptied and cleaned before any transportation.
Shelves, accessories, crisper, etc in your refrigerator must be fastened securely by adhesive tape against any jolt before repackaging.
Packaging must be tied with thick tapes and strong ropes and the rules of transportation printed on the package must be followed. Please do not forget… Every recycled material is an indispensable source for nature and our national resources.

If you wish to contribute to recycling the packaging materials, you can get further information from the environmental bodies or local authorities.

Before operating your refrigerator
Before starting to use your refrigerator check the following:

Is the interior of the refrigerator dry and can the air circulate freely in the rear of it?
Please install the 2 plastic wedges as illustrated in the figure. Plastic wedges will provide the required distance between your refrigerator and the wall to allow air circulation. (The illustrated figure is only an example and does not match exactly with your product.)
Clean the interior of the refrigerator as recommended in the “Maintenance and cleaning” section.
You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
The front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid condensation

Electric connection
Connect your product to a grounded socket which is protected by a fuse with the appropriate capacity.

Important:

The connection must comply with national regulations.
The power cable plug must be easily accessible after installation.
The specified voltage must be equal to your mains voltage.
Extension cables and multiway plugs must not be used for connection.

A damaged power cable must be replaced by a qualified electrician. The product must not be operated before it is repaired! There is a danger of electric shock!

Disposing of the packaging
The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them by the waste instructions. Do not dispose of them along with the normal household waste. The packing of your refrigerator is produced from recyclable materials.

Disposing of your old refrigerator

Dispose of your old refrigerator without causing any harm to the environment.

You may consult your authorized dealer or waste collection center of your municipality about the disposal of your refrigerator.
Before disposing of your refrigerator, cut out the electric plug and, if there are any locks on the door, make them inoperable to protect children against any danger.

Placing and Installation
If the entrance door of the room where the refrigerator will be installed is not wide enough for the refrigerator to pass through, then call the authorized service to have them remove the doors of your refrigerator and pass it sideways through the door.

Install your refrigerator in a place that allows ease of use.
Keep your refrigerator away from heat sources, humid places, and direct sunlight.
There must be appropriate air ventilation around your refrigerator to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least a 5 cm distance from the ceiling and at least 5 cm from the wall. If the floor is covered with a carpet, your product must be elevated 2.5 cm from the floor.
Place your refrigerator on an even floor surface to prevent jolts.

Adjusting the feet
If your refrigerator is unbalanced; You can balance your refrigerator by turning the front legs as shown in the illustration below. The corner where the leg exists is lowered when you turn it in the direction of the black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.

Reversing the doors

Proceed in numerical order.

Preparation

Your refrigerator should be installed at least 30 cm away from heat sources such as hobs, ovens, central heaters, and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
Please make sure that the interior of your refrigerator is cleaned thoroughly.
If two refrigerators are to be installed side by side, there should be at least a 2 cm distance between them.
When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
- The door should not be opened frequently.
- It must be operated empty without any food in it.
- Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for the problems” section.
Original packaging and foam materials should be kept for future transportation or moving.
This appliance is designed to operate at temperatures specified in the table below and is equipped with an Advanced Electronic Temperature Control System [AETCS] which ensures that at the advised setting [4 – four on the knob] the frozen food in the freezer will not defrost even if the ambient temperature falls as low as -15 °C.
- When first installed the product MUST NOT be placed in low ambient temperatures because the freezer will not reduce to its standard operating temperature.
- Once it has reached its steady operating state it can be re-located. So you may then install your appliance in a garage or an unheated room without having to worry about frozen food in the freezer being spoilt. However at low ambient temperatures mentioned above, fridge contents are likely to freeze, so check and consume food in the fridge accordingly.
- When the ambient temperature returns to normal, you may change the knob setting to suit your needs.
If the ambient temperature is below 0°C, the food in the fridge compartment will freeze. So, we recommend you don’t use the fridge compartment in such low ambient conditions. You can continue using the freezer compartment as usual.

Using your refrigerator

Setting the operating temperature

The operating temperature is regulated by the temperature control.

1 = Lowest cooling setting (Warmest setting)
MAX. = Highest cooling setting (Coldest setting)

Please choose the setting according to the desired temperature. The interior temperature also depends on ambient temperature, the frequency with which the door is opened, and the amount of food kept inside. Frequently opening the door causes the interior temperature to rise. For this reason, it is recommended to close the door again as soon as possible after use.

The normal storage temperature of your appliance should be -18 °C (0 °F). Lower temperatures can be obtained by adjusting the thermostat knob towards Position MAX. We recommend checking the temperature with a thermometer to ensure that the storage compartments are kept to the desired temperature. Remember to take the reading immediately since the thermometer temperature will rise very rapidly after you remove it from the freezer.

Indicator lights
There are three colored indicator lights located inside the appliance which show the operating mode of the freezer.

Amber Indicator
Illuminates when the thermostat knob is turned to MAX. position and stays on until the fast freeze operation is deactivated manually. Fast-freeze operation is for freezing fresh food.

Green Indicator
Illuminates when the appliance is connected to the mains and will glow as long as there is electricity present. The green indicator does not give any indication of the temperature inside the freezer.

Red Indicator High-Temperature Alarm
After the appliance is turned on for the first time the alarm is not active for 12 hours (The red LED indicator is switched off).

After this period the red LED indicator is switched on in the following situations:
If the appliance is overloaded with fresh food -If the door is left open by mistake. In these situations, the red LED indicator will continue to be switched on until the appliance reaches the preset temperature. If the red LED indicator is still switched on then wait for 24 hours before calling service.

Thermostat knob
The thermostat knob is located on the indicator light frame.

Important:
When you press the fast-freeze switch or adjust the set temperature, there may be a short delay before the compressor starts to operate. This is normal and not a compressor fault.

Freezing

Freezing food
You can use the appliance for freezing fresh food as well as for storing pre-frozen food. Please refer to the recommendations given on the packaging of your food.

Attention

Do not freeze fizzy drinks, as the bottle may burst when the liquid in it is frozen.
Be careful with frozen products such as colored ice cubes.
Do not exceed the freezing capacity of your appliance in 24 hours. See the rating label.
- To maintain the quality of the food, the freezing must be effected as rapidly as possible. Thus, the freezing capacity will not be exceeded, and the temperature inside the freezer will not rise.

Attention

Keep the already deep-frozen food always separated from freshly placed food.

When deep-freezing hot food, the cooling compressor will work until the food is completely frozen. This can temporarily cause excessive cooling of the refrigeration compartment.

If you find the freezer door difficult to open just after you have closed it, don’t worry. This is due to the pressure difference which will equalize and allow the door to open normally after a few minutes. You will hear a vacuum sound just after closing the door. This is quite normal.

Fast freeze
If large amounts of fresh food are going to be frozen, adjust the control knob to max. 24 hours before putting the fresh food in the fast freeze compartment. It is strongly recommended to keep the knob at MAX. position at least 24 hours to freeze the maximum amount of fresh food declared as freezing capacity. Take special care not to mix frozen food and fresh food. Remember to turn the thermostat knob back to its previous position once the food has frozen.

Defrosting
The freezer compartment defrosts automatically.

Freezing fresh food

It must be preferred to wrap or cover the food before placing it in the refrigerator.
Hot food must cool down to room temperature before putting them in the refrigerator.
The foodstuff that you want to freeze must be fresh and of good quality.
Foodstuff must be divided into portions according to the family’s daily or meal-based consumption needs.
The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.
Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils, and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep freeze usage.
Frozen food must be used immediately after they are thawed and they should never be re-frozen.
Please observe the following instructions to obtain the best results.
1. Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
2. Placing warm food in the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
3. Take special care not to mix already frozen food and fresh food.

Recommendations for the preservation of frozen food

Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a (4-star) frozen food storage compartment.
To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:
1. Put packages in the freezer as quickly as possible after purchase.
2. Ensure that contents are labeled and dated.
3. Do not exceed the “Use By”, and “Best Before” dates on the packaging.

Defrosting
The freezer compartment defrosts automatically.

Placing the food

Freezer compartment shelves| Various frozen foods such as meat, fish, ice cream, vegetables, etc.
---|---
Egg tray| Egg
Fridge compartment shelves| Food in pans, covered plates, and closed containers
Fridge compartment door shelves| Small and packaged food or drinks (such as milk, fruit juice, and beer)
Crisper| Vegetables and fruits
Fresh zone compartment| Delicatessen products (cheese, butter, salami, etc.)

Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a refrigerator to keep them in good quality. The TSE norm requires (according to certain measurement conditions) the refrigerator to freeze at least 4.5 kg of foodstuff at 32°C ambient temperature to -18°C or lower within 24 hours for every 100 liters of freezer volume. It is possible to keep the food for a long time only at -18°C or lower temperatures.

You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).

WARNING!

Foodstuff must be divided into portions according to the family’s daily or meal-based consumption needs.
Foodstuffs must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.

Materials necessary for packaging:

Cold-resistant adhesive tape
Self-adhesive label
Rubber rings
Pen

Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odor, oils, and acids. Foodstuff to be frozen should not be allowed to come in contact with the previously frozen items to prevent their partial thawing. Frozen food must be used immediately after they are thawed and they should never be re-frozen.

Maintenance and cleaning

Never use gasoline, benzene, or similar substances for cleaning purposes.
We recommend that you unplug the appliance before cleaning.
Never use any sharp abrasive instrument, soap, household cleaner, detergent, or wax polish for cleaning.
Use lukewarm water to clean the cabinet of your refrigerator and wipe it dry.
Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
Make sure that no water enters the lamp housing and other electrical items.
If your refrigerator is not going to be used for a long period, unplug the power cable, remove all food, clean it, and leave the door ajar.
Check door seals regularly to ensure they are clean and free from food particles.
To remove door racks, remove all the contents and then simply push the door rack upwards from the base.
Never use cleaning agents or water that contains chlorine to clean the outer surfaces and chromium-coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Protection of plastic surfaces
Do not put the liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of your refrigerator. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

Recommended solutions for the problems
Please review this list before calling the service. It might save you time and money. This list includes frequent complaints that do not arise from defective workmanship or material usage. Some of the features described here may not exist in your product

The refrigerator does not operate.

• Is the refrigerator properly plugged in? Insert the plug into the wall socket.

• Is the fuse of the socket that your refrigerator is connected to or the main fuse blown out? Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL, and FLEXI ZONE).
• Very cold ambient conditions. Frequent opening and closing of the door. Highly humid ambient conditions. Storage of food containing liquid in open containers. Leaving the door ajar. Switching the thermostat to a colder degree.

• Decreasing the time the door is left open or using it less frequently.

• Covering the food stored in open containers with a suitable material.

• Wipe the condensation using a dry cloth and check if it persists.

The compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. Your refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not start at the end of this period.

• The fridge is in a defrost cycle. This is normal for a full-automatically defrosting refrigerator. The defrosting cycle occurs periodically.

• Your refrigerator is not plugged into the socket. Make sure that the plug is properly fit into the socket.

• Are the temperature adjustments correctly made?

• Power might be cut off.

The fridge is running frequently or for a long time.

• Your new product may be wider than the previous one. This is quite normal. Large refrigerators operate for a longer period.

• The ambient room temperature may be high. This is quite normal.

• The refrigerator might have been plugged in recently or might have been loaded with food. Cooling down the refrigerator completely may last for a couple of hours longer.

• Large amounts of hot food might have been put in the refrigerator recently. Hot food causes longer running of the refrigerator until it reaches the safe storage temperature.

• Doors might have been opened frequently or left ajar for a long time. The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Open the doors less frequently.

• The freezer or fridge compartment door might have been left ajar. Check if the doors are tightly closed.

• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved.

• The door seal of the fridge or freezer may be soiled, worn out, broken, or not properly seated. Clean or replace the seal. A damaged/broken seal causes the refrigerator

to run for a longer period to maintain the current temperature.

The freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature. Adjust the freezer

temperature to a warmer degree and check.

The fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature might have been adjusted to a very low temperature.

Adjust the fridge temperature to a warmer degree and check.

Food kept in the fridge compartment drawer is freezing.
• The fridge temperature might have been adjusted to a very low temperature.

Adjust the fridge temperature to a warmer degree and check.

The temperature in the fridge or freezer is very high.

• The fridge temperature might have been adjusted to a very high degree. Fridge adjustment affects the temperature of the freezer. Change the temperature of the fridge or freezer until the fridge or freezer temperature reaches a sufficient level.

• Doors might have been opened frequently or left ajar for a long time; open them less frequently.

• The door might have been left ajar; close the door completely.

• Large amount of hot food might have been put in the refrigerator recently. Wait until the fridge or freezer reaches the desired temperature.

• The refrigerator might have been plugged in recently. Cooling down of the

refrigerator completely takes time.

The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in

the ambient temperature. It is normal and not a fault.

Vibrations or noise.
• The floor is not even or it is weak. The refrigerator rocks when moved slowly. Make sure that the floor is strong enough to carry the refrigerator and level.

• The noise may be caused by the items put in the refrigerator. Items on top of

the refrigerator should be removed.

Noises are coming from the refrigerator like liquid spilling or spraying.
• Liquid and gas flows happen by the operating principles of your

refrigerator. It is normal and not a fault.

There is a noise like wind blowing.
• Fans are used to cool the refrigerator. It is normal and not a fault.
Condensation on the inner walls of the refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a fault.

• Doors might have been left ajar; make sure that the doors are closed fully.

• Doors might have been opened frequently or left ajar for a long time; open them less frequently.

Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather. When

the humidity is less, condensation will disappear.

Bad odor inside the refrigerator.
• The inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a sponge, lukewarm water, or carbonated water.

• Some containers or package materials might cause the smell. Use a different

container or different brand packaging material.

The door is not closing.

• Food packages may prevent the door from closing. Replace the packages that are obstructing the door.

• The refrigerator is not completely upright on the floor and rocking when slightly moved. Adjust the elevation screws.

• The floor is not level or strong. Make sure that the floor is level and capable to

carry the refrigerator.

Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange food in the

drawer.

DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and by the following instructions (see the “Self-Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers to avoid safety issues. A registered professional repairer is a professional repairer who has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts under Directive 2009/125/EC.

However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee

Self-repair can be done by the end-user about the following spare parts: door handles, door hinges, trays, baskets, and door gaskets (an updated list is also available on support.beko.com as of 1st March 2021). Moreover, to ensure product safety and to prevent the risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair which are available on support.beko.com. For your safety, unplug the product before attempting any self-repair.

Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com might give rise to safety issues not attributable to Beko and will void the warranty of the product.

Therefore, it is highly recommended that end-users refrain from attempting to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues to damage the product and subsequently cause fire, flood, electrocution, and serious personal injury to occur.

By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board, inverter board, display board, etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.

The spare part availability of the refrigerator that you purchased is 10 years. During this period, original spare parts will be available to operate the refrigerator properly The minimum duration of guarantee of the refrigerator that you purchased is 24 months.