SYM-34-AMB-IW-34-3 Symmetry Smart Extra Tall Linear Built in Electric

Fireplace

Product Information

Specifications

• Model: SYM-34/AMB-IW-34-3 (SM-190034-1)

• Voltage: 120 Volts

• Watts: [Watts information not provided]

• No Heater

• Appliance Width: [Appliance width information not
  provided]

• Appliance Height: [Appliance height information not
  provided]

• Appliance Depth: [Appliance depth information not
  provided]

• Gross Weight: [Gross weight information not provided]

• Plug Location: [Plug location information not provided]

• Cord Length: [Cord length information not provided]

• Rough Wall Opening Size: [Rough wall opening size information
  not provided]

Product Usage Instructions

Installation

1. Read all instructions before using this fireplace.

2. Plan where to locate and frame the fireplace.

   • The location must allow for wall and ceiling clearances.

   • Avoid direct sunlight exposure to the fireplace screen from
     windows or doors.

   • A dedicated 15 ampere, 120 Volt, 60 Hz branch circuit with
     proper ground must be available at the location.

   • Consult with a professional electrician and adhere to all code
     requirements for installations in bathrooms.

Unpacking and Testing Appliance

Follow the steps below to unpack and test the appliance:

1. Unpack the appliance.
2. Ensure all parts and accessories are included.
3. Test the appliance to ensure it is functioning properly.

Grounding Appliance

This appliance is designed for use on 120 Volts. Follow these
steps to properly ground the appliance:

1. The cord has a plug. If needed, an adapter is available for
   connecting three-blade grounding type plugs to two-slot
   receptacles.

2. The green grounding lug extending from the adapter must be
   connected to a permanent ground, such as a properly grounded outlet
   box.

3. The adapter should not be used if a three-slot grounded
   receptacle is available.

4. To disconnect the appliance, turn controls to off, then remove
   the plug from the outlet.

FCC Cautions

[FCC cautions information not provided]

Important Instructions

• The fireplace is hot when in use. To avoid burns, do not let
  bare skin touch hot surfaces.

• Procedures and techniques, if not carefully followed, may
  result in damage to the equipment.

• Procedures and techniques, if not carefully followed, may
  expose the user to the risk of fire, serious injury, illness, or
  death.

Additional Notes

• This appliance has been tested in accordance with the UL
  Standard 2021 for fixed and location dedicated electric room
  appliances in the United States and Canada.

• This appliance must be electrically wired and grounded in
  accordance with local codes.

• In the absence of local codes, use the current CSA C22.1
  Canadian Electrical Code in Canada or the ANSI/NFPA 70 National
  Electrical Code in the United States.

FAQ

Q: Are the appliance dimensions provided?

A: No, the appliance width, height, and depth information is not
provided in the user manual.

Q: What is the wattage of the appliance?

A: The wattage information is not provided in the user
manual.

Q: What is the gross weight of the appliance?

A: The gross weight information is not provided in the user
manual.

INSTALLATION MANUAL
SYMMETRY / IMPRESSIONIST SERIES

SYM-34/AMB-IW-34-3 (SM-190034-1) SYM-42/AMB-IW-42-3 (SM-190042-1) SYM-50/AMB- IW-50-3 (SM-190050-1) SYM-60 /AMB-IW-60-3(SM-190060-1)

SYM-74/AMB-IW-74-3 (SM-190074-1) SYM-88/AMB-IW-88-3 (SM-190088-1) SYM-100 /AMB-IW-100-3(SM-1900100-1)

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE. CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Version:202109 1

TABLE OF CONTENTS
Please read and carefully follow all of the instruction found in this manual. The instructions included here will assure that you have many years of dependable and enjoyable service from your Amantii product.
IMPORTANT INSTRUCTIONS………………………………………………………………………………………………………………………..3 FCC CAUTIONS ………………………………………………………………………………………………………………………………………………4 UNPACKING AND TESTING THE APPLIANCE …………………………………………………………………………………………….5 GROUNDING THE APPLIANCE……………………………………………………………………………………………………………………..5 LOCATING THE FIREPLACE………………………………………………………………………………………………………………………….5 SYM-34 /AMB- IW-34-3(SM-190034-1) …………………………………………………………………………………………………………….6 SYM-42 /AMB- IW-42-3(SM-190042-1) …………………………………………………………………………………………………………….7 SYM-50 /AMB- IW-50-3(SM-190050-1) ……………………………………………………………………………………………………………8 SYM-60 /AMB- IW-60-3 (SM-190060-1)……………………………………………………………………………………………………………9 SYM-74 /AMB- IW-74-3(SM-190074-1)…………………………………………………………………………………………………………..10 SYM-88 /AMB- IW-88-3 (SM-190088-1) …………………………………………………………………………………………………………11 SYM-100 /AMB- IW-100-3(SM-1900100-1) …………………………………………………………………………………………………….12 MANTEL CLEARANCE…………………………………………………………………………………………………………………………………13 FOR BATHROOM USE ………………………………………………………………………………………………………………………………….13 OUTDOOR INSTALLATION………………………………………………………………………………………………………………………….14 INSTALLATION …………………………………………………………………………………………………………………………………………….15 HARDWIRE INSTALLATION ……………………………………………………………………………………………………………………….24 MEDIA OPTIONS …………………………………………………………………………………………………………………………………………..25 DECORATIVE MEDIA INSTALLATION……………………………………………………………………………………………………….25 OPERATION…………………………………………………………………………………………………………………………………………………..26 MANUAL OPERATION …………………………………………………………………………………………………………………………………26 REMOTE CONTROL OPERATION………………………………………………………………………………………………………………..27 WIFI OPERATION………………………………………………………………………………………………………………………………………….30 REPLACEMENT PARTS………………………………………………………………………………………………………………………………..33 EXPLODED VIEW …………………………………………………………………………………………………………………………………………34 TROUBLE SHOOTING…………………………………………………………………………………………………………………………………..35 SERVICE HISTORY……………………………………………………………………………………………………………………………………….36 WARRANTY ………………………………………………………………………………………………………………………………………………….37
2

IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER GUIDE FOR FUTURE REFERENCE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Read all instructions before using this fireplace 2) The fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
   Keep combustible material such as furniture, cushions, bedding, paper, clothes, curtains at least 3 feet from the front of the unit 3) Extreme caution is necessary when any heater is used near children and whenever the unit is left operating and unattended. 4) Do not operate a fireplace with a damaged cord or plug, or if the heater has malfunctioned, the fireplace has drooped or damaged in any manner 5) Not all fireplaces are suitable for use in bathrooms or laundry facilities. Please consult with individual product literature to confirm suitability 6) Do not run the cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange the cord away from traffic area and where it will not be tripped over 7) Do not modify this fireplace. Use it as described in the manual. Any other use not recommended by the manufacture may cause fire, shock or injury to persons 8) Do not use this heater with programmer, timer, separate remote-control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly 9) Disconnect all power supply before cleaning, maintenance or relocation of the fireplace 10)Keep the heater clean. Do not allow any objects to enter any ventilation or exhaust opening as this may cause electric shock, fire or damage to the heater 11)Do not immerse the cord, plug or any part of the appliance in water or any other liquid 12)In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device
   CAUTION: Procedures and techniques, which, if not carefully followed, will result in damage to the equipment.
   WARNING: Procedures and techniques, which, if not carefully followed, will expose the user to the risk of fire, serious injury, illness or death.
   Consult with professional electrician and adhere to all code requirements for installations in bathrooms
   3

FCC CAUTIONS
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
4

UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a 120 Volt grounded outlet. Test all aspects of its operation (manual switches, remote and heater) to make sure all components are operating correctly. As with most electronic devices, your new electric fireplace has been designed to operate at temperatures between 5 (41) and 35 (95). During the cold winter months, allow the fireplace to reach room temperature before turning it on. NOTE: There may be trace of odor during the first few minutes of initial use. This is harmless, normal and will never occur again.
GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available. To disconnect appliance, turn controls to off, then remove plug from outlet.
Note : Adaptor are NOT for use in Canada
LOCATING THE FIREPLACE
Plan where to locate and frame the fireplace. This will save time and money later when you install the fireplace. Before installation consider the following: 1. Where the fireplace is located must allow for wall and ceiling clearances 2. Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors. 3. A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the
location. Preferably a dedicated branch circuit should be provided to avoid circuit breakers to trip of fuses to blow.
5

SYM-34/AMB-IW-34-3 (SM-190034-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 21W Max 32 3/8″ or 82.3 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 57.3 lbs or 26 kgs Left side 70 7/8″ or 180 cm 32 7/8″× 16″ or 83.5 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

6

SYM-42 /AMB-IW-42-3(SM-190042-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 26W Max 42 1/4″ or 107.2 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 68.34 lbs or 31 kgs Left side 70 7/8″ or 180 cm 42 3/4″× 16″ or 108.6 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

7

SYM-50 /AMB-IW-50-3(SM-190050-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 30W Max 50 1/4″ or 127.6 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 79.8 lbs or 36.2 kgs Left side 70 7/8″ or 180 cm 50 3/4″× 16″ or 128.9 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

8

SYM-60 /AMB-IW-60-3(SM-190060-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 36W Max 60 1/4″ or 153 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 92.6 lbs or 42 kgs Left side 70 7/8″ or 180 cm 60 3/4″× 16″ or 154.3 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

9

SYM-74 /AMB-IW-74-3(SM-190074-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 45W Max 74 1/4″ or 188.5 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 108 lbs or 49 kgs Left side 70 7/8″ or 180 cm 74 3/4″× 16″ or 189.9 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

10

SYM-88 /AMB-IW-88-3(SM-190088-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 49W Max 88 1/4″ or 224.1 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 123 lbs or 56 kgs Left side 70 7/8″ or 180 cm 88 3/4″× 16″ or 225.4 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United State

11

SYM-100 /AMB-IW-100-3(SM-1900100-1)

Description Voltage Watts NO HEATER Appliance Width Appliance Height Appliance Depth Gross Weight Plug Location Cord Length Rough Wall Opening Size

Built-in Appliance
120V AC 60Hz 1500W Max 55W Max 100 1/4″ or 254.6 cm 15 5/8 ” or 39.6 cm 5 1/2″ or 14 cm 136.68 lbs or 62 kgs Left side 70 7/8″ or 180 cm 100 3/4″× 16″ or 255.9 cm× 40.6 cm

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

12

MANTEL CLEARANCE
The clearance to the mantel should be 1/2″ minimum when a mantel is applied (Measurement is taken from the trim).
Wall
Mantel

1/2″

Fireplace

Fireplace

Floor
FOR BATHROOM USE
If this unit is installed in a bathroom it must be protected by a GIF receptacle or circuit. If receptacle is used it must be readily accessible. To prevent electric shock, please be aware that this unit is an electrical appliance that is NOT watertight and must be installed as to prevent water from entering unit. This must be installed away from shows, tubs, etc. Never locate fireplace where it may fall into a bathtub or other water container. All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.
Consult with professional electrician and adhere to all code requirements for installations in bathrooms

13

OUTDOOR INSTALLATION
This electric fireplace is suitable for installation in outdoor areas protected from direct water impingement. In addition to maintaining the listed mantel and combustibles clearances, a rain protection overhang factor of 1/2 shall be constructed to the front and to each side of the installed appliance. See illustration below. All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.

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14

INSTALLATION-WALL MOUNT
NOTE: Due to the many different materials used to build walls, it is highly recommended that you consult your local builder before you install this appliance on a wall. 1. Select a location that is not prone to
moisture and is located at least 0.91 m or 3 feet away from combustible materials such as curtains or drapes, furniture, bedding, paper, etc. 2. Using a spirit level to select a position in which to mount the heater horizontally. See Figure 1. 3. Check the wall to ensure there is no wiring, pipe wires etc in the area to be drilled. Drill 8 or more holes depending on the size of he unit purchased, (8mm diameter & 40mm depth) using a suitable size drill bit and insert the wall plugs into the holes. 4. Remove the hanger from the fireplace by removing the screws. See Figure 2. 5. Fasten the hanger to the wall. See Figure 3. 6. To prevent fireplace from moving, use the provided safety screw to fasten the fireplace to the wall. See Figure 4. WARNING: Be sure that the bolts have been fixed firmly enough to withstand the weight!
15

INSTALLATION- BUILT-IN
NOTE: Due to the many different materials used to build walls, it is highly recommended that

you consult your local builder before you install this appliance on a wall.

Preparation
1. Select a location that is not prone to moisture and is located at least 0.91m or 3 feet away

from combustible materials such as curtains, drapes, furniture, bedding, paper, etc. 2. Mark the desired location on the floor and store the appliance in a safe, dry and dust free

place.

3. Prepare a wall with a framed opening to accommodate the size of your unit. Leave at

least 1/4″ (6mm) around the edge of the appliance. Any new wiring must be done in

compliance with local and national codes and other applicable regulations.

Prior to installing, test the appliance to make sure the appliance is fully operational by

plugging the power supply cord into a 120 Volt grounded outlet.

The rough wall opening size of the fireplace:

W(“) D(“) H(“)

SYM-34/AMB-IW-34-3(SM-190034-1) 32 7/8

6

16

SYM-42/AMB-IW-42-3(SM-190042-1) 42 3/4

6

16

SYM-50/AMB-IW-50-3(SM-190050-1) 50 3/4 6

16

SYM-60/AMB-IW-60-3(SM-190060-1) 60 3/4 6

16

SYM-74/AMB-IW-74-3(SM-190074-1) 74 3/4 6

16

SYM-88/AMB-IW-88-3(SM-190088-1) 88 3/4

6

16

SYM-100/AMB-IW-100-3(SM-1900100-1) 100 3/4 6

16

INSTALLATION
1. Unscrew 4 screws to take off the trim and get out the log set. (NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)

Screw locations

Log set

Magnetic stone locations 16

2. When the trim is removed, take off the front glass panel and get out the log set.
Log set
3. Unscrew the 2 screws located on each side and take off the inner side steel panels.
17

4. Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make sure that the fireplace fits the wall opening well and there is no gap between the trim and the wall after installation)
5. Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
18

6. Remove the trim following STEP 1. Screw back the inner side steel panels.
7. Put back the front glass panel and screw back the trim after you finish the media decoration.
19

INSTALLATION SEMI-FLUSH BUILT-IN WITHIN 2 X 4’S
NOTE: Please purchase special trim for the semi-flush built-in installation from dealer. See dealer for more details.
The rough wall opening size of the fireplace:

W(“) D(“) H(“)

SYM-34/AMB-IW-34-3(SM-190034-1) 32 7/8 4

16

SYM-42/AMB-IW-42-3(SM-190042-1) 42 3/4

4

16

SYM-50/AMB-IW-50-3(SM-190050-1) 50 3/4 4

16

SYM-60/AMB-IW-60-3(SM-190060-1) 60 3/4 4

16

SYM-74/AMB-IW-74-3(SM-190074-1) 74 3/4 4

16

SYM-88/AMB-IW-88-3(SM-190088-1) 88 3/4

4

16

SYM-100/AMB-IW-100-3(SM-1900100-1) 100 3/4 4

16

1. Unscrew 4 screws to take off the trim and get out the log set. (NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)

Screw locations

Log set

Magnetic stone locations

20

2. When the trim is removed, take off the front glass panel and get out the log set.
Log set
3. Unscrew the 2 screws located on each side and take off the inner side steel panels.
21

4. Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make sure that the fireplace fits the wall opening well and there is no gap between the trim and the wall after installation)
5. Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
22

6. Remove the trim following STEP 1. Screw back the inner side steel panels.
7. Put back the front glass panel and screw back the trim after you finish the media decoration.
23

HARDWIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance. If it is necessary to hardwire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the house hold wiring. This appliance must be electrically connected and grounded in accordance with local codes, if hardwired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current ANS/NFPA 70 NATIONAL ELECTRICAL CODE in the United States. 1. Remove the cover plate from the left side of the appliance by removing the two screws,
as shown below. Unscrew and remove power cord.
2. Attach the wiring to the junction block. Please make sure the live wire goes into the “L”, the neutral wire into “N” and the ground wire into “G”.
3. Return the cover plate to the left side and screw the two screws back in to fasten the plate.
24

MEDIA OPTIONS
The media that come with this appliance are Birch Log Set, “Clear glass”, one (1) bag of Black Vermiculite and one (1) bag of White Vermiculite. Consumers may purchase optional decorative media if they choose. See dealer for more details.

BIRCH LOG SET

CLEAR GLASS

VERMICULITE

DECORATIVE MEDIA INSTALLATION

Unscrew 4 screws to take off the trim and get out the log set. (NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)

Screw locations

Log set

Magnetic stone locations
INSTALLING THE DECORATIVE MEDIA
Pour the fire glass media into the tray. Feel free to use any combination of the fire glass media that you find most appealing. Put back the trim and front glass after you finish installing the fire glass.

25

OPERATION
The Fireplace operates by using either the touch panel located on the upper left hand corner or by remote control. Plug the fireplace into a 15 Amp wall socket.
MANUAL OPERATION

1. Press 2. Press

to turn on and off the fireplace. to adjust the flame brightness. There are 6 brightness levelsL6-L1 and

an off(OF) position. Each time the flame button is pressed, the brightness of the flame

decrease.

press the flame button for 10 seconds, the timing indicator light on and will rapidly

blinks, at this time, You can use the TuyaSmart APP to connect to the fireplace.

3. Press

to adjust the ember Bed /Moodlight brightness. There are 11 brightness.

levels (d11-d2), dynamic condition(d1) ,and the OFF(OF) setting you can cycle through.

4. Press to set the turn-off time, 30min-1h-2h-3h-4h-5h-6h-7h-8h-t0. The indicator light
the current timing. If the timing in off position, the second press will show 30. Multiple times to set operating duration to OF, 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h.

5. Press

or the first time to display the current setting temperaturepress the button

again to clear the current temperature. If the heater in off position, the second press will

show 22(72).Multiple times to set ambient temperatures at 22( 72) , 23

(74) ,24( 76) , 25( 78) , 26( 80) , 27( 82) , 28( 84) ,15( 52) ,

16( 54) , 17( 56) ,18( 58) , 19( 60) , 20( 62) , 21( 64) .

Temperature unit convert function. When the heater is on, press and hold the” ”

Button for 5 seconds, current temperature unit display will convert to another temperature

unit.

26

REMOTE CONTROL OPERATION
For remote to function make sure the fireplace is plugged in and the remote has batteries.
Important: When operating the remote make sure you point the remote to the center of the
fireplace. Each time you press the button, the buzzer inside the unit will beep once. It takes some time for the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two seconds for correct operation.

Set the current time of the remote control

Press the

to activate the remote control and press to set

the time and date.

When one of the “Sun” “Mon” ” Tue” “Wed” “Thu” “Fri” “Sat” is flashing, press or to

set the day of the week, press to confirm day of the week and then enter hour setting.

Press or to set the hour, press to confirm the hour and then enter minute

setting. Press

or to set the minute and press

to confirm the minute and

finish time setting.

Press this Power button to turn on and off the fireplace.

Press this Timer button to set the time to turn off the fireplace.

The available settings range from 30 minutes to 8 hours. As

shown in the following: 0:30 – 1:00 – 1:30 – 2:00 – 2:30 – 3:00 –

3:30 – 4:00 – 4:30 – 5:00 – 5:30 – 6:00 – 6:30 – 7:00 – 7:30 – 8:00.

Once you have set the timer, the

icon will be displayed

on the LCD screen of the remote control. Press this button

again to cancel the timer setting and the icon disappears.

Each time the Heater Button is pressed, the power of the heater will change. As shown the following: H1- H2AUTO22- OFFno display H1 means the firepalce on Low Heat/750W. H2 means the fireplace on High Heat/1500W.

27

AUTO means fireplace can automatically adjust to the temperature you set. When in AUTO, you can set the desired temperature with or keys. You can switch temperature between Celsius and Fahrenheit with or keys.When it is on Auto mode,fireplace operate at 1500W.

Press this button to adjust the speed of the flame. There are 3 options: HighMedium- Low.

The Ember bed /moodlight Button turn the ember bed or moodlight on and off.When in on position,the display screen of the remote control shows AD1.,when the number”1″flash,you can set the color with or keys. There are 10 different colors (AD1-10) and dynamic condition(AD11) to choose from.

Press the Flame button to turn on and off the Flame. When in ON position, the LCD

screen of the remote control shows 6 6 6. Press

or

or

to change

the brightness of each color flame.

7 Day Timer Function

Press once, 7 days from Monday to Sunday will display on the LCD screen of

the remote control, press within 5 seconds to enter 7 day timer function. When

“Sun” flashes, press or to select the day that you want to set, press to

confirm your setting. Then “ON” will be display on the LCD screen of the remote

control, at the same time, digital of time hour flashes, press or to set the

time to turn the fireplace on. After setting the startup time, “OFF” will be displayed on

the LCD screen and press

or

to set the shutdown time. When the

shutdown time’s set, “AUTO” will be displayed on the LCD screen of the remote

control and the digital of temperature flashes. At this time, you can set the

temperature by

or . Now, you have finished setting of this function.

28

When the 7 day timer’s set, the icon

will be displayed on the LCD screen of the

remote control. Press

again to cancel the 7 day timer and the icon

will disappears.

NOTE: If the 7 day timing and the general timing are set at the same time, the

system will respond to an earlier shutdown time.

Press Refer button to check the settings of 7 day timer. Press or to see the

settings of the day of the week and

or the settings of the startup and

shutdown time.

29

WIFI OPERATION INSTALL TuyaSmart life
There are 2 ways to install TuyaSmart; 1. Search for “TuyaSmart life” in the APP store on your phone, download and install. 2. Scan the QR code below with your mobile phone.
WIFI SETTING AND FIREPLACE OPERATION
1. Create an account and log in. 2. When you log in, touch “+” (FIG.1) to enter in FIG.2. Touch “others” on the left corner first
and then choose “Connector (Wi-fi)” to enter in FIG.3 to set your Wi-fi account and password.

FIG.1

FIG. 2
30

FIG.3

FIG.4

3. Press

(flame button) on the touch panel of the fireplace for more than 5 seconds

when the fireplace in standby mode. The (time button) will flash as well indi

cating that Wi-fi is in EZ mode. Then please confirm to go next. (FIG.5)

4. The APP will scan (FIG.6) and add the fireplace to APP (FIG.7) automatically. Please make sure the Wi-fi account and password you set are correct and Wi-fi signal is good.
5. Touch “Done” to finish Wi-fi setting.(FIG.7)

FIG.5

FIG.6

FIG.7

31

6. Now you are in the interface like FIG.7. You can operate the fireplace via Wi-fi. FIG.7
32

REPLACEMENT PARTS

Ref.

Description

1 Trim

Quantity

SYM-34/AMB-IW-34-3 (SM-190034 -1)

PART NUMBER

SYM-42/AMB-IW-42-3 (SM-190042 -1)

SYM-50/AMB-IW-50-3 (SM-190050 -1)

SYM-60/AMB-IW-60-3 (SM-190060 -1)

SYM-74/AMB-IW-74-3 (SM-190074 -1)

SYM-88/AMB-IW-88-3 SYM-100/AMB-IW-100-3

(SM-190088-1)

(SM -190100 -1)

1

3200503

3201503

3202503

3203503

3204503

3205503

326503

2 Adjustable Screw

not applicable

3 Front Glass Bracket

not applicable

4 Front Glass

1

10701358

10701359

10701346

10701347

10701348

10701363

10701364

5 Back Glass

1

10702217

10702218

10702219

10702220

10702221

10702222

10702223

6 Tray Glass

1

10702224B

10702225B

10702210B

10702211B

10702212B

10702226B

10702227B

7 Side Glass

not applicable

8 Bracket Glass-Left

not applicable

9 Bracket Glass-Right

not applicable

10 Glass Bracket-Left

not applicable

11 Glass Bracket-Right

not applicable

12 Adjustable Leveling Feet

not applicable

13 Flicker Assembly for Flame

1

34192500

42192500

50192500

60192500

72192500

88192500

10192500

14 Flicker Assembly for Tray

not applicable

15 Flame motor

1

21041000

16 Heater / Blower Assembly

1

35300120

17 LED Light Set for Flames

1

18

LED Light Set for Ember Bed /Tray Lighting

1

19 LED Light Set for Canopy Lighting

1

42045211 42000203 50501204

42045221 42001221 50501806

42040204 42010203 50502408

42040205 42001213 50503010

42045223 42001251 50504214

42045261 42001224 50505418

42045271 42001234 50506321

20 Temperature Sensor

1

23437170

21 Remote Signal Receiver

1

3001506B

22 Remote Control

1

10105501

23 Circuit Board

1

11262002

24 AC Adapter

not applicable

25 Circuit Board for Touch Panel

1

10124003

26 Circuit Board for Touch Pad

not applicable

27 WiFi Card

1

Bluetooth Speaker Set (Set includes:
28 Power Circuit Board, Speaker Circuit Board &

29

Speaker Set (Set includes: Speaker Circuit Board & Speaker)

30 Power cord

1

212051 not applicable not applicable
10103014

33

EXPLODED VIEW
34

TROUBLE SHOOTING

PROBLEM
Dim or no flame
Ember bed is not glowing or dimming Appliance turns off and will not turn on
Appliance will not come on when switch is flipped to ON
No warm air coming out of appliance Flame sputters Remote Control does not work Flame is fixed

POSSIBLE CAUSE
Flame LED’s are burnt out
Back black cloth is falling off and roll the flicker Ember LED’s are burnt out
Appliance has overheated and safety device has caused the thermal switch to disconnect House circuit breaker has tripped Appliance’s fuse has blown Appliance is not plugged into an electrical outlet
Appliance has overheated and safety device has caused the thermal switch to disconnect Circuit board is burnt out
Heater is burnt out
Flame motor is defective
Low batteries Unit switch in “O” position
Wiring may be loose or the flame motor may be defective

SOLUTION
Inspect the LED’s and replace them if necessary Change a new flicker and back black cloth Inspect the ember bed LED’s and replace them if necessary Turn off the main switch, allow appliance to cool for 10 minutes, then turn it on
Reset house circuit breaker
Replace the fuse Check plug and plug in
Turn off the main switch, allow appliance to cool for 10 minutes, then turn on
Inspect the circuit board and replace if necessary Inspect the burner and heater assembly and replace if necessary Call a qualified service technician and replace flame motor Replace AAA batteries in remote control Turn the switch in “I” position

35

SERVICE HISTORY

Date

This heater must be serviced annually depending on usage.

Dealer Name

Service

Service

Technician Name Performed

Special Concerns

NOTES:

36

WARRANTY FOR PRODUCTS MANUFACTURED AFTER JANUARY 1st, 2016

Amantii Imports Corp. (“Amantii ” ) warrants that your newly purchased Amantii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.

Warranty Application & Exclusions This limited warranty applies to your newly purchased Amantii electric fireplace; the limited warranty’s application is limited to purchases made in any province of Canada or in any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.

Products excluded from this limited warranty Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/ purchaser. Amantii does not cover service or labor charges.

Warranty Coverage and Term Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amantii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the first purchase of such products.

The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

All other warranties-expressed or implied-with respect to the product, its components and accessories or any obligation/liabilities on the part of Amantii are hereby expressly excluded.

Limitations to Coverage Under Limited Warranty This limited warranty does not apply to products that have been repaired, except by Amantii or its authorized service representatives, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.

Panorama Outdoor Units All Panorama units that are installed outdoors or in moisture intense conditions must use the stainless steel cover. Proof of purchase of the cover is required for any warranty claims.

Defects Defects must be brought to the attention of the selling dealer. Please have your proof of purchase, catalogue/model and serial numbers available when contacting dealer; any and all service under the limited warranty requires a proof of purchase of the product. Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Amantii will replace such defective product or part without charge. If Amantii is unable to replace such product, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Amantii may, in lieu of replacement, choose to refund the purchase price for such product or part. Amantii does not cover labor or service charges to replace said parts.

Limitations In no event will Amantii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis for any indirect , special, punitive, exemplary, consequential, or incidental loss, cost or damage arising out of or in connection with the sale, maintenance, use or inability to use the product, even if Amantii, including without limitation any of its directors, officers, shareholders, employees, consultant s, agents, heirs, executors, administrators and assigns, have been advised of the possibility of such losses, costs or damages, or if such losses, costs or damages are foreseeable. In no event will Amantii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, be liable for any direct losses, costs or damages that exceed the purchase price of the product.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser.

Application of Provincial and State Law This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

General Amantii reserves the right to make changes at any time without notice, in design, material, specifications, prices and the right to discontinue styles and products.

Amantii Electric Fireplaces· 502-1027 Davie Street· Vancouver, BC V6E4L2

Effective January 1, 2016

37

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