Amantii SYM-34 BESPOKE Symmetry Smart Linear Built In Electric Fireplace User Manual

Amantii SYM-34 BESPOKE Symmetry Smart Linear Built In Electric Fireplace

Product Information

The Amantii Electric Fireplace is a versatile and stylish heating solution for your home. With multiple size options available, including the SYM-34 BESPOKE, SYM-42 BESPOKE, SYM-50 BESPOKE, SYM-60 BESPOKE, SYM-74 BESPOKE, SYM-88 BESPOKE, and SYM-100 BESPOKE models, you can find the perfect fit for your space.

This electric fireplace is designed to provide both warmth and ambiance to any room. It features a sleek and modern design that will complement any decor. The fireplace is equipped with advanced safety features to ensure your peace of mind while using it.

Important safety information is provided in the user manual. It is crucial to follow all instructions to prevent fire, explosion, property damage, personal injury, or loss of life. The manual also contains important information about the potential hazards of lead exposure in the wiring.

Product Usage Instructions

1. Before installing or using the heater, read all instructions provided in the user manual.
2. Ensure that the heater is placed on a stable surface and keep it away from combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains. Maintain a minimum distance of 3 feet from the front, sides, and rear of the heater.
3. Always unplug the heater when not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if it has been dropped or damaged in any way.
5. Avoid running the cord under carpeting or covering it with throw rugs or runners. Keep the cord away from traffic areas to prevent tripping hazards.
6. To disconnect the heater, turn the controls to OFF before removing the plug from the outlet.
7. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause electric shock, fire, or damage to the heater.
8. Ensure that air intakes are not blocked to prevent a possible fire. Do not use the heater on soft surfaces such as a bed, where openings may become blocked.
9. Avoid using the heater in areas where gasoline, paint, or flammable liquids are used or stored.
10. Use the heater only as described in the user manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury.
11. Avoid using an extension cord with the heater, as it may overheat and cause a fire. The heater is not designed to be used with an extension cord.

For detailed installation instructions, decorative media installation, manual operation, remote control operation, troubleshooting, wiring diagram, replacement parts, exploded view, and warranty information, please refer to the user manual provided with the product.

SAFETY INFORMATION

WARNING
If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other.

• INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
• CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

WARNING:
This product can expose you to chemicals including lead in the wiring, which is [are] known to the State of California to cause birth defects of other reproductive harm. For more information visit: www.p65warnings.ca.gov.

Please read and carefully follow all of the instruction found in this manual. The instructions included here will assure that you have many years of dependable and enjoyable service from your Amantii Electric Fireplace.

IMPORTANT INSTRUCTIONS

1. Read all instructions before installing or using this heater.
2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surface. If provid-ed, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet from the front, sides and rear of the heater.
3. Always unplug heater when not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the unit has been dropped or damaged in any way.
5. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or anything else. Arrange the cord away from traffic areas where it could not be tripped over.
6. To disconnect the heater, turn the controls to “OFF” before removing the plug from the outlet.
7. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the heater.
8. To prevent a possible fire, do not block air intakes in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
9. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored.
10. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury.
11. Avoid the use of an extension cord, the extension cord will overheat and cause a fire. This heater is not to be used with an extension cord.
12. Always use properly grounded fused and polarized outlets.
13. Always use ground fault protection where it is required by electrical codes.
14. Always disconnect the power before performing any cleaning, maintenance or relocation of the heater.
15. To prevent a possible fire, do not burn wood or other materials in this heater.
16. To prevent electric shock or fire, always use a certified electrician, should new circuits or outlets be required.
17. When transporting or storing the heater, keep it in a dry place, free from excessive vibration.
18. This appliance should not be modified under any circumstances.
19. Packaging material should be kept away from children and be disposed of in a safe manner. Plastic bags are not toys and should be kept away from children and infants.
20. Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
21. If the glass is damaged, do not use the heater in order to avoid a hazard.
22. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
23. If heater may include an audible or visual alarm to warn that parts of the heater are getting excessively hot. If the alarm sounds (or illuminates), immediately turn the heater off and inspect for any objects on or adjacent to the heater that may have blocked the airflow or otherwise caused high temperatures to have occurred. DO NOT OPERATE THE HEATER WITH THE ALARM SOUNDING (OR ILLUMINATING).
24. Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater inspected by a reputable electrician before reusing.

CAUTIONS

Do’s| Always install the heater in accordance with this guide. If in doubt obtain expert advice.
---|---
Always make sure the electrical socket is accessible and located adjacent

to, but not above the heater.

Always disconnect the heater from the electrical supply before moving it, or

carrying out cleaning, and maintenance.

Always make sure the heater is firmly secured to prevent it from being

tipped over.

Always use a fireguard when young children and infirm persons can come into contact with the heater.
Don’ts| Never leave children unsupervised in a room where the heater is ON and unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never use aerosols or steam cleaners on or around the heater.
Never route the main supply cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater.

FCC CAUTIONS

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

UNPACKING AND TESTING APPLIANCE

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a 120 Volt grounded outlet. Test all aspects of its operation (manual switches, remote and heater) to make sure all components are operating correctly. As with most electronic devices, your new electric fireplace has been designed to operate at temperatures between 5 ℃(41℉） and 35℃ (95℉). During the cold winter months, allow the fireplace to reach room temperature before turning it on.

NOTE:
There may be trace of odor during the first few minutes of initial use. This is harmless, normal and will never occur again.

GROUNDING APPLIANCE

This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available for connecting three-blade grounding- type plugs to two-slot. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect the appliance, turn the controls off, then remove the plug from the outlet.

NOTE: Adaptors are NOT for use in Canada.

LOCATING THE FIREPLACE

Plan where to locate and frame the fireplace. This will save time and money later when you install the fireplace. Before installation consider the following:

1. Where the fireplace is located must allow for wall and ceiling clearances.
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from windows or doors.
3. A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the location. Preferably a dedicated branch circuit should be provided to avoid circuit breakers to trip of fuses to blow.

Do not share a socket with other appliances when using electric fireplaces, please use a dedicated socket.

Never use with an extension cord or relocatable power tap (outlet / power strip).

PRODUCT SPECIFICATION

This appliance has been tested in accordance with the UL Standard 2021 for fixed and location dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.

NOTE:
This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

product model| BS1900034-1 (SYM-34 BESPOKE)| BS1900042-1 (SYM-42 BESPOKE)| BS1900050-1 (SYM-50 BESPOKE)| BS1900060-1 (SYM-60 BESPOKE)
---|---|---|---|---
Voltage| 120V AC 60Hz
Watts| ****

1500W

Appliance size (W x H x D)| 32 3/8”x 15 5/8” x 6 1/8”

82.3 x 39.6 x 15.4 cm

| 42 1/4”x 15 5/8” x 6 1/8”

107.2 x 39.6 x 15.4 cm

| 50 1/4”x 15 5/8” x 6 1/8”

127.6 x 39.6 x 15.4 cm

| 60 1/4”x 15 5/8” x 6 1/8”

153 x 39.6 x 15.4 cm

Glass Viewing (W1 x H1 )| 30 5/8” x 13 1/8”

77.7 x 33.2 cm

| 40 3/8” x 13 1/8”

102.7 x 33.2 cm

| 48 1/2” x 13 1/8”

123.1 x 33.2 cm

| 58 3/8” x 13 1/8”

148.4 x 33.2 cm

Frame size (W2 x H2 )| ****

34 1/2” x 16 7/8”

87.5 x 43 cm

| 44 1/4” x 16 7/8”

112.5 x 43 cm

| 52 1/4” x 16 7/8”

132.7 x 43 cm

| 62 1/4” x 16 7/8”

158.2 x 43 cm

Wall Opening Size (W3 x H3 x D3 )| 33 3/8” x 15 3/4” x 6 1/2”

84.8 x 40 x16.4 cm

| 43 1/4” x 15 3/4” x 6 1/2”

109.7 x 40 x16.4 cm

| 51 1/4” x 15 3/4” x 6 1/2”

130.1 x 40 x16.4 cm

| 61 1/4” x 15 3/4” x 6 1/2”

155.5 x 40 x16.4 cm

Cord Length| L = 70.9” L = 180 cm

product model| BS1900074-1 (SYM-74 BESPOKE)| BS1900088-1 (SYM-88 BESPOKE)| BS1900100-1 (SYM-100 BESPOKE)
---|---|---|---
Voltage| 120V AC 60Hz
Watts| ****

1500W

Appliance size (W x H x D)| 74 1/4” x 15 5/8” x 6 1/8”

188.5 x 39.6 x 15.4 cm

| 88 1/4” x 15 5/8” x 6 1/8”

224.1 x 39.6 x 15.4 cm

| 100 1/4” x 15 5/8” x 6 1/8”

254.6 x 39.6 x 15.4 cm

Glass Viewing (W1 x H1 )| 72 3/8” x 13 1/8”

184 x 33.2 cm

| 86 3/8” x 13 1/8”

219.5 x 33.2 cm

| 98 3/8” x 13 1/8”

250 x 33.2 cm

Frame size (W2 x H2 )| 76 1/4” x 16 7/8”

193.7 x 43 cm

| 90 1/4” x 16 7/8”

229.3 x 43 cm

| 102 1/4” x 16 7/8”

259.7 x 43 cm

Wall Opening Size (W3 x H3 x D3)| 75 1/4” x 15 3/4” x 6 1/2”

191 x 40 x16.4 cm

| 89 1/4” x 15 3/4” x 6 1/2”

226.6 x 40 x16.4 cm

| 101 1/4” x 15 3/4” x 6 1/2”

257.1 x 40 x16.4 cm

Cord Length| L = 70.9” L = 180 cm

OUTDOOR INSTALLATIONS

The Symmetry Bespoke Series electric fireplaces are suitable for installation in outdoor areas protected from direct water impingement. In addition to maintaining the listed mantel and combustibles clearances, a rain protection overhang factor of 1/2 shall be constructed to the front and to each side of the installed appliance. See illustration below. All wiring connections to line power shall be in accordance with local building code requirements. Inquires about local codes and regulations must be done prior to installation.

The overhang(A) must extend at least 1/2 the roof-line height. Height is measured from the base of the fireplace.

For example:
If the roof line (B) is 8” above the base of the fireplace, the overhang(A) must be at least 4”.

INSTALLATION

WALL MOUNT

NOTE:
Due to the many different materials used to build walls, it is highly recommended that you consult your local builder before you install this appliance on a wall.

1. Select a location that is not prone to moisture and is located at least 0.91 m or 3 feet away from combustible materials such as curtains or drapes, furniture, bedding, paper, etc.
2. Using a spirit level to select a position in which to mount the heater horizontally. See Figure 1.
3. Check the wall to ensure there is no wiring, pipe wires etc in the area to be drilled. Drill 6 or more holes depending on the size of he unit purchased, using a suitable size drill bit and insert the wall plugs into the holes.
4. Remove the hanger from the fireplace by removing the screws. See Figure 2.
5. Fasten the hanger to the wall. See Figure 3.
6. To prevent the fireplace from moving, use the provided safety screw to fasten the fireplace to the wall. See Figure 4.

WARNING:
Be sure that the bolts have been fixed firmly enough to withstand the weight!

INSTALLATION- BUILT-IN

NOTE:
Due to the many different materials used to build walls, it is highly recommended that you consult your local builder before you install this appliance on a wall.

PREPARATION

1. Select a location that is not prone to moisture and is located at least 0.91m or 3 feet away from combustible materials such as curtains, drapes, furniture, bedding, paper, etc.
2. Mark the desired location on the floor and store the appliance in a safe, dry and dust free place.
3. Prepare a wall with a framed opening to accommodate the size of your unit. Leave at least 1/4” (6mm) around the edge of the appliance. Any new wiring must be done in compliance with local and national codes and other applicable regulations. Prior to installing, test the appliance to make sure the appliance is fully operational by plugging the power supply cord into a 120 Volt grounded outlet.

THE ROUGH WALL OPENING SIZE OF THE FIREPLACE PLEASE REFER TO THE PRODUCT SPECIFICATION SHEET.

INSTALLATION

1. Unscrew 4 screws on the top, 4 magnets are at the bottom（The quantity varies depending on the size of the unit） and take off the trim. (NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)
2. Carefully remove the front glass panel once the trim has been removed. Use caution as the glass is now loose.
3. Unscrew the 2 screws located on each side and take off the inner side steel panels.
4. Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make sure that the fireplace fits the wall opening well and there is no gap between the trim and the wall after installation)
5. Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
6. Remove the trim following STEP 1. Screw back the inner side steel panels.
7. Insert the front glass panel back in place after the media installation has been completed.

HARDWIRE INSTALLATION

Turn off the appliance completely and let cool before servicing. Only a qualified service person should service and repair this electric appliance. If it is necessary to hardwire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the house hold wiring. This appliance must be electrically connected and grounded in accordance with local codes, if hardwired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

1. Test the unit before removing the cord.
   Remove the cover plate from the back top right corner of the appliance by removing the four screws, as shown below. Unscrew and remove power cord .

2. Attach the wiring to the junction block. Please make sure the live wire goes into the “L”, the neutral wire into “N” and the ground wire into “G”.

3. Return the cover plate to the back top right corner and screw the four screws back in to fasten the plate.

DECORATIVE MEDIA INSTALLATION
Consumers may purchase optional decorative media if they choose. See dealer for more details.

1. Unscrew 4 screws the quantity varies depending on the size of the unit and take off the trim.(NOTE: Keep hold of the front glass as it may fall down automatically when the trim is removed.)
2. Carefully remove the front glass panel once the trim has been removed. Use caution as the glass is now loose.
3. Pour the media into the tray. Feel free to use any combination of the fire glass media that you find most appealing. Insert the front glass panel back in place after the media installation has been completed.

MANUAL OPERATION

The fireplace operates either by the touch panel located on the left front top side of the fireplace or by supplied remote control.

Ensure that the ON / OFF Power Switch on the fireplace is in the ON position .

Touch the control panel once to “wakes up” the controls. This will cause the controls to light up. At this time, you can press the power button to turn on fireplace

1. Press “ ” to turn on and off the fireplace.

2. Press “ ” to adjust the flame brightness. There are 6 brightness levels（L6-L1）and an off(OF) position. Each time the flame button is pressed, the brightness of the flame decrease.

   • Press the flame button more than 5 seconds, the timer indicator light on and will rapidly blinks, at this time, you can use the TuyaSmart APP to connect to the fireplace.

3. Press “ ” to adjust the ember bed brightness. There are 7 brightness levels (d8-d2), dynamic condition(d1), and the OFF(OF) setting you can cycle through. Each time the ember bed button is pressed, the brightness of the ember bed decrease.

4. Press “ ” for the first time to display the current timing，press the button again to clear the current timing. If the timing in off position, the second press will show 30. Multiple times to set operating duration to OF, 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h.
   Press and hold the “ ” for 5 seconds to turn on the sound.

5. Press “ ” for the first time to display the current setting temperature，press the button again to clear the current temperature. If the heater in off position, the second press will show22℃(72℉). Multiple times to set ambient temperatures at 22℃(72℉), 23℃(74℉),24℃(76℉), 25℃(78℉), 26 ℃(80℉), 27℃(82℉), 28℃(83℉),15℃(59℉), 16℃(60℉), 17℃(62℉),18℃(64℉), 19℃(66℉), 20 ℃(68℉), 21℃(70℉).

Temperature unit convert function: When the heater is on, press and hold the“ ” Button for 5 seconds, current temperature unit display will convert to another temperature unit.

NOTE:
The heater is turned on by switching on the fan first, then after 5 seconds the heating coil. The heater is turned off by switching off the heating coil first, then after 30 seconds the fan.

REMOTE CONTROL OPERATION

For the remote to function make sure the fireplace is plugged in and the ON / OFF Power Switch on the fireplace is in the ON position and the remote has batteries.

Important:
When operating the remote make sure you point the remote to the center of the fireplace. Each time you press the button, there will be a beep tone emitted.

Setting the current time of the remote control
You must press the key to open the remote control and press the key to enter the setting current time state. When one of the “Sun”“ Mon”“Tue”“Wed”“Thu”“Fri”“Sat” date is flashing, you can press the or key to select the current day of the week, and press the key to confirm and enter hour setting. When the digital tube of time hour flashes, press the or key to set the current time and press the key to confirm and enter minute setting. When the digital tube of time minute flashes, press the or key to set the current time and press the key to confirm.

• This Power Button turns the fireplace on and off. It has a memory function, press the power button once to turn power on. Pressing the power button again will turn the power off.
• The Timer Button has adjustable setting at range from 30 minutes to 8 hours. As shown the following: 0:30- 1:00- 1:30- 2:00- 2:30- 3:00- 3:30- 4:00- 4:30- 5:00- 5:30- 6:00- 6:30- 7:00-7 :30- 8:00. Once you have set the timer, The icon will be displayed on the LCD screen of the remote control. Press this button again, cancel the timing setting, and the icon disappears. When the timer is up, it will close all the functions and enter standby mode. In this mode, you should touch the power icon to restart the appliance.
• Each time the Heater Button is pressed, the power of the heater will change. As shown the following: H1- H2- AUTO(22℃)- OFF(no display).
  • H1 means the fireplace on Low Heat.
  • H2 means the fireplace on High Heat.
  • AUTO means fireplace can automatically adjust to the temperature you set. When in AUTO, you can set the desired temperature with or keys. You can switch temperature unit between Celsius and Fahrenheit with or keys.
• Each time the Speed Button is pressed, the speed of the flame will change. Three options are available: Medium- High- Low.
• The Moodlight Button turns the mood light on and off. When in on position, the display screen of the remote control shows AD 1, when the number “1” flashes, you can set the color of moonlight with or keys. There are 10 different mood light colors(AD1-10) and dynamic conditions (AD11) to choose from.
• The Ember Bed Button turns the Ember bed light on and off. When in on position, the display screen of the remote control default shows 8 8 8. You can press or or keys to change the corresponding color.
  • Each time the Red Button is pressed the brightness of the red color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
  • Each time the Green Button is pressed the brightness of the green color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
  • Each time the Blue Button is pressed the brightness of the blue color decrease. There are 7 brightness levels (8-2), dynamic level(1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the ember bed color is off.
• The Flame Button turns the Flame on and off. When in on position, the LCD screen of the remote control default shows 6 6 6. You can press or or key to change the corresponding color.
  • Each time the Red Button is pressed the brightness of the red color decrease. There are 6 brightness levels (6-1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the flame color is off.
  • Each time the Orange Button is pressed the brightness of the orange color decrease. There are 6 brightness levels (6-1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the flame color is off.
  • Each time the Yellow Button is pressed the brightness of the yellow color decrease. There are 6 brightness levels (6-1) and OFF ( no display) settings that can be cycled through. When no number is displayed on the remote control LCD screen then the flame color is off.

7-day timer function

NOTE:
Ensure that the current time setting is accurate, otherwise, the effective time of the 7-day timer function will be different from what you set.

Press the key once, 7 days from Monday to Sunday will display on the LCD screen of the remote control, press the key within 5 seconds to enter 7 day timer function. When “Sun” is flashing use the or key to select the day that you want to set, pressing the key to confirm. Then “ON” will be displayed on the LCD screen of the remote control, at the same time, the hour on the digital clock flashes, press the or key to set the hour and then the minute you want the fireplace to turn on. After setting the start-up time, “OFF” will be displayed on the LCD screen. Use the or key to set the shutdown time the same as setting the start-up time. After setting the shutdown time, “AUTO” will be displayed on the LCD screen of the remote control. The digital temperature flashes, at this time you can set the desired temperature with or keys. The fireplace will beep to acknowledge the settings. Now, the 7-day function has been set, the fireplace will save the setting and run automatically.

When the 7-day timer is set, the icon will be displayed on the LCD screen of the remote control. Press the key again to cancel the 7-day timer function, the will disappear.

NOTE:
If the 7-day timing and general timing exist at the same time, the shutdown time shall be the earlier time. For example, it is now 6 am on Tuesday, and turning on the heater’s general timer for 4 hours, will have the shutdown time of 10 am. The previous 7-day shutdown time is 8 am on Tuesday, so today’s heater shutdown time is 8 am instead of 10 am.

• The Refer Button queries the 7-day timer setting. This will not turn on the timer function but will only show the previous setting. Press the or key to query the day of the week. Press the or key to query the start-up and shutdown time. Press the key once to enter the query mode, and press the key again to exit the query mode.
• This button turns the fire crackling sound on and off.

TROUBLESHOOTING

power, clean the dust and debris of the vent area. Wait for 5 minutes, plug in and turn on the heater. If the heater still don’t work, please call after- sales service.

• Each time the heater button is pressed in the E1 state, one beep tone will be given.
• Each time the heater button is pressed in the E2 state, two beeps tone will be given.
• Each time the heater button is pressed in the E3 state, three beeps tone will be given.

WIRING DIAGRAM

REPLACEMENT PARTS

NO.

| ****

DESCRIPTION

| PART NUMBER
---|---|---
BS1900034-1 (SYM-34 BESPOKE)| BS1900042-1 (SYM-42 BESPOKE)| BS1900050-1 (SYM-50 BESPOKE)| BS1900060-1 (SYM-60 BESPOKE)| BS1900074-1 (SYM-74 BESPOKE)| BS1900088-1 (SYM-88 BESPOKE)| BS1900100-1 (SYM-100 BESPOKE)
1| Trim| | | 10002255P| 10002283P| 10002386P| |
2| Adjustable Screws| | | not applicable| |
3| Front Glass Bracket| | | not applicable|
4| Front Glass| | | 60000190| 60000196| 60000199| |
5| Back Glasss| | | 60000191| 60000197| 60000200| |
6| Tray Glass| | | 60000192| 60000198| 60000201| |
7| Side Glass| | | not applicable| |
8| Black Glass – Left| | | not applicable| |
9| Black Glass – Right| | | not applicable| |
10| Glass Bracket – Left| | | not applicable| |
11| Glass Bracket – Right| | | not applicable| |
12| Adjustable Leveling Feet| | | 20000979| |
13| Flicker Assembly for Flame| | | 20000943| 20000945| 20000985| |
14| Flicker Assembly for Tray| | | not applicable| |
15| Flame Motor| | | 30001868| |
16| Heater / Blower Assembly| | | 30002019| |

17

| ****

LED Light Set for Flames

| | | ****

30002056

| ****

30002059

| ****

30002059-74

| |
18| LED Light Set for

Ember Bed /Tray Lighting

| | | ****

3000181230001859

| ****

3000185930001961

| ****

300018593001961-74

| |
19| LED Light Set for Canopy Lighting| | | 30002010| 30002013| 3002020-74| |
20| Temperature Sensor| | | 30000511| 30000511| 30002041| |
21| Remote Signal Receiver| | | 30000701| |
22| Remote Control| | | 10105070| |
23| Circuit Board| | | 30002272| |
24| AC Adapter| | | 30001978| |
25| Circuit Board for Touch Panel| | | 200005822000092930001983| |
26| Circuit Board for Touch Pad| | | not applicable| |
27| WiFi Card| | | 222051| |
28| Bluetooth Speaker Set (Set includes: Power Circuit Board, Speaker Circuit Board & Speaker)| | | ****

300021183000211930002120

| |
29| Speaker Set (Set includes: Speaker Circuit Board & Speaker)| | | ****

3000203230002057

| |
30| Power Cord| | | 30001985| |
31| Power Switch| | | 30000620| |

EXPLODED VIEW

ELECTRIC FIREPLACE WARRANTY

FOR PRODUCTS MANUFACTURED AFTER JANUARY 1, 2016

Amantii Imports Corp. (“Amantii”) warrants that your newly purchased Amantii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.

WARRANTY APPLICATION & EXCLUSIONS
This limited warranty applies to your newly purchased Amantii electric fireplace; the limited warranty’s application is limited to purchases made in any province of Canada or in any of the 5 0 States of the United States of America, including the District of Columbia. Only the original purchaser of the product is eligible for coverage under this limited warranty; the warranty is not transferable.

PRODUCTS EXCLUDED FROM THIS LIMITED WARRANTY
LED lights are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.

WARRANTY COVERAGE AND TERM

• Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amantii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the first purchase of such products.
• The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
• All other warranties—expressed or implied—with respect to the product, its components, and accessories, or any obligation/liabilities on the part of Amantii are hereby expressly excluded.

WARRANTY COVERAGE AND TERM – BESPOKE SERIES

• Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Amanti warrants such products to be free from defects in material and workmanship for a period of five (5) years from the date of the first purchase of such products.
• The limited five (5) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
• All other warranties expressed or implied–with respect to the product, its components, and accessories, or any obligation/ liabilities on the part of Amantii are hereby expressly excluded.

LIMITATIONS TO COVERAGE UNDER LIMITED WARRANTY
This limited warranty does not apply to products that have been repaired, except by Amantii or its authorized service representatives, or otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.

PANORAMA OUTDOOR UNITS
All Panorama units that are installed outdoors or in moisture-intense conditions must use the stainless steel cover. Proof of purchase of the cover is required for any warranty claims.

SERVICE UNDER LIMITED WARRANTY
Defects must be brought to the attention of Amantii Technical Support by contacting Amantii at (1.877.850.9458), or at 502-1027 Davie Street, Vancouver, BC V6E 4L2. Please have your proof of purchase, catalogue/model, and serial numbers available when calling; any and all service under the limited warranty requires proof of purchase of the product.

DEFECTS
Should a product or part covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period, Amantii will replace such defective product or part without charge. If Amantii is unable to replace such product, or if replacement is not commercially practicable or cannot be timely done, in its sole discretion Amantii may, in lieu of replacement, choose to refund the purchase price for such product or part.

APPLICATION OF PROVINCIAL AND STATE LAW
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

GENERAL
Amantii reserves the right to make changes at any time without notice, in design, material, specifications, prices, and the right to discontinue styles and products.

GLASS
This limited warranty does not apply to the following glass products:

EXCLUSION OF BATTERIES
Ocean carriers have set new rules designed to protect the safety of shipments while in transit. This new rule disallows the inclusion of lithium/alkaline batteries, as a result, we will no longer be including batteries with the fireplace remote.

REPLACEMENT MOTORS
With the reliability of the components used in the construction of our electric fireplaces, a complimentary replacement motor will no longer be included inside the carton containing the fireplace.

www.amantii.com.

References

• Electric Fireplaces by Amantii | Contemporary Electric Fireplace
• p65warnings.ca.gov

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